Horrible Store, first visit the counterman, chatting on a cellular with no interest in me waiting at the counter. He had no idea what OEM parts were, they lost a $4-500 full brakes kit sale.Second trip, counter man was on a cellular again. I needed a simple cigarette lighter adapter, he looked while on the phone.I will never return, this is a poorly managed store.

One of the managers helped me. He corrected alot of mistakes that were made during my original purchase and I appreciate it.

Good inventory and pricing. Sales associates very courteous and helpful. Support your local retailers.

Polite had all supplies I needed. Thank you. Had everything up front she was excellent. 😊

Worst customer service each time not even worth going to either go to west haverstraw or autozone these guys that work here don’t wanna help at all especially if your a poc or Hispanic

Since this place opened I have tried to support its business. I would get great personable business, and always supported it when I could. Decent parts for average prices, and sometimes would have parts in stock that other locals did not. Freaking sweet.I went in and bought an o2 sensor recently. Autozone 15 secs away had the same Bosch sensor in stock. It cost $100, and I know I can get the same exact sensor from Amazon or Rock Auto for $40ish. I bought it anyway to support the small local spot, and so I would have it if I needed it for the job I was doing. When I bought it I noticed the cashier (whom I did not recognize) stamped something on the receipt. I did not pay attention to it as a lot of smaller places stamp Sold on receipts with the current stra.Ended up not needing the part. Never opened the box, and the box looked brand new. They would not accept the return. They said the receipt was stamped with no-refundable due to being an electrical part. When bought it no one stated to me it was not returnable (pretty lame to me). And in my experience of building/racing cars for 10 years I have never had this happen to me. If it was stated no-refundable I would not have bought it as a spare part to have at a job. Despite being a normal customer they would not take the $100 return. I drove to the Advance Auto in the next town over and they took the return because the box clearly was not open (big ups to them).I understand company policies exist. At the same time I was a loyal local customer from opening day, and clearly was asking to return something that wasnt opening. People who work on mechanical things understand that you buy parts in case they are needed. Stamping non-refundable on an o2 sensor without saying anything is scummy. Ill spend my money at Autozone/Autopro/Mieles. Guess that is what I get for trying to support the smaller local business.

I was really excited to do curbside pickup at Advance Auto Parts, as it was rated as having the best customer service. Unfortunately I was terribly disappointed with the service at this location. The guy was rude, impatient and unhelpful.

I WILL LET U KNOW 2 DAY HAVE 2 RETURN THE PART I BOUGHT

Picked up an online order and had to go back and do a return because I bought the wrong part. They are very friendly and helpful. Nice people.

Decent price, clean store always have what I’m looking for but front counter personnel could be more attentive and friendly. Otherwise I like this store .

Horrible customer serivice.No one knows anything about parts.

Very nice service the staff are amazing Very good experience

That never have the loaner tools for diy projects

Good selection..a bit slow on the service

Ordered a part called every other day for a week to see if it came in. I finally went to the store and they said the part had been sitting there for days.Id been to the store prior and had a great experience with Joey.When I picked up the part, Joe told me he had been on vacation the week I was waiting for the part.He is great. Once again, he went out of his way and helped me install my rear tail light assembly. Thank you Joey.

Stay away from this place. Their customer service skills are non-existent.

Quick & helpful

I received such amazing service! My car battery wasn’t keeping a charge so I brought my car in. The gentlemen working this morning checked my battery and replaced it quickly. Thank you all very much!

Helpful staff.

Go here late afternoon. The day crew tries but they are not quite there in terms of service.

Stood behind their car battery warranty and replaced a battery less than 2 years old that failed. Very satisfied

Very bad experience ..especially I felt insulted because of managers attitude..They sold the defective part(later I found out that’s defected at the dealer) for my Mercedes. Be careful when you purchase electronics or electric parts .They don’t refund or exchange even though that is the defective one .... so terrible.

I have been an Autozone customer for many years.They lost me to Advanced Auto in Nanuet, NY yesterday.A man named Joey saved me at least $300.00Instead of having to replace my entire rear tail light, that my mechanic said had electrical problems...Joey looked up the parts needed (45 bucks) helped meInstall the individual sockets on the tail light in the parking lot, and it worked like a charm. 10 minutes.Thank you Joey! 5 stars.See yall this weekend for a battery :)

This place is a wreck. Stuff all over the place. Especially in the way of products. Not one worker gave s flip about my time and that was infuriating to me.

Always better service than AutoZone, and you can order online with discounts and pick up half hour later.

Amazing service

Nice people they helped me out finding what oil I need for my car

Great experience.. got what i needed and had it installed..

Excellent service, Janet, Justin, Anthony and Bill are all awesome and do whatever they can to help you. Thank you guys.

Just came to advance in nanuet ny chris claim to be the manager disrespected me while returning a injector I ordered for a 99 legacy that was wrong

Guys working here are very helpful and friendly

Thanks Eric for helping me with patience and a smile

A very good place to shop

Everything you need for your ride. Call ahead or online pickup within an hour.

Great help Anthonys a great help

Very helpful for me

Very friendly! Like the old good times!

Good customer service

They told where a could get the parts

Didnt have the correct parts for my car

Sales persons very friendly

My Auto part store.

CLOSED ON SUNDAYS!!!

Same as most,

Very good I am very kind

Very good

Well