Had a nice chat with the person working the counter, very personable and enjoyable! Got what I wanted, had a look around, and left with a reasonably happy smile on my face.
Found this place a while I was in the neighborhood. I bought a game from here on Friday, it was marked as Pre-Owned, so I picked it up. The cashier said it was a display model, placed a sticker on the seal and I left with my purchase.I downloaded it, which took an obscenely long time. When it was loaded I learned that you needed a PS Store membership to activate the game and it wasnt even the correct game as the label said. My mistake, should have read the fine print.Saturday I made a special trip well out of my way to return the game. The teller originally said no problem, directly after that, he backpeddled. He then says he cant exchange the games full price because of this little sticker the first cashier placed on there without telling me the purpose of it. He corrected himself and said he could offer me store credit, then changed his story again and said he couldnt take the game at all and I was going to have to take it with me.So, without warning or actual reason I am out $70. Will absolutely never frequent Game Stop again and sincerely hope they do close down.
Bought a game here last night and it doesn’t even work! The disc is damaged. No idea how they let that behind the counter. I’m very disappointed
The sales clerk was very helpful and kind!! She saved us money and gave great information! Great employee!
Great prices! Always greeted when I enter the store. Very clean and awesome employees!!
Olivia M and Shelby M are by far the best customer service people around in any store. They both are bubbly, very helpful and very knowledgeable in situations. Not to mention very cute the both of em. Besides that, their service is second to none! Thanks for the help the last 2 weeks you both have been amazing and deserve raises!!
Great place to shop for gaming supplies 👌🏽
Friendly staff and really fun to shop here
GameStop is handling this pandemic really well. Masks are required and they are enforcing a five customer limit for entry. They help you find your items quickly and are very knowledgeable of their stock. We left with three games.
Its a good GameStop. Theyve recently updated a lot in store and have some PC stuff on the shelves now.
Always fast helpful friendly service.
Love it just like always, great person working and very informative. As well as wide selection of games.
Great place... Good deals...
This location for the most part is always been good to me and my family. Shelby is always a big help. Would recommend this GameStop location to anyone and everyone.
Great service
Place is clean and the workers know their stuff. I come here all the time. Its awesome.
Good place to find games at great prices.
Great employees....very helpful and informative.
All of the staff in this branch appears to have stuck around for a while in my limited visits, which is a pleasure to see for recurring customers. All of them come across very knowledgeable about the products throughout the store and are very friendly, but that does tend to have a downside as theyll sometimes get carried away in conversations with someone in line and forget about actually taking care of the waiting customers behind.
Fun stuff for game enthusiasts. Found a plush Eevee which became an impulse buy. Oops!
The GameStop on Henry is the best! Knowledgeable associates and a great selection. Great place to get your geek on!
Very helpful young lady checked us out. Answered all questions and very helpful in making our decision.
I was at great clips not gamestop
Always great, knowledgeable staff.
I always have a great experience with Henry Street and Fruitport GameStops!! The staff is helpful and has some great recommendations!!
Out go to place for the kids gaming needs, very helpful customer service and knowledgeable. Its not easy having kids that are gamers but GameStop definitely helps!
Very good selection and prices. Competent staff, although not as helpful or knowledgeable as GameStop employees of other locations I have visited.
Two staff members that were there on Saturday were great!
Nice but they didnt have the game I was looking for but they had almost everything else
Awesome customer service. Anytime I had an issue they fix it with no problem! Definitely the best game stop around:
Always a good experience...pricing could use A LOT of adjusting...
Great service and awesome respect with plenty of assistance at your feet !
They have a wide selection of stuff games and other items but the price for most of the games u can get it cheaper at Wal-Mart
Henry street location rocks I always get the best service at this location.
Such rude customer service
The people who work there are very friendly and know a lot about there store
Usually up to date with latest video games. Prices arent to bad and the staff is all friendly.
Always have what the kids want but dont expect much for your used games
Always fun but always expensive
Very helpful employees. Nice selection and well stocked.
Poor selection, used game priced are usually too high, but the staff tries to be helpful.
Needed and answer to a question and it was prompted and fast response
Hooked it up with an elite controller after I searched for months(!!!!) to find one! Awesome service! Thank you!!!
Variety of games and movies. Somewhat outdated.
Sweet peeps that work here. Shenmue!
Best game stop ever.Id kiss all of you if I could
Great service and selection of games
The guys that work there are really cool.
Fast service
Always great customer service.
Great staff and we were out very quickly
Understaffed. Waited 15 min with one person upfront of me to buy just one item
Join the wave
Game stop in general is a great store
Not a review of the location, a review of the company.Called in to have a game put on hold, was confirmed online and over the phone to have been 19.99 on sale through the end of the day for their New Years sale.Went down there to find the price had changed to 39.99 and they could not honor the sale.Waste of time, waste of effort, shop local and save the hassle.
Very nice employees
Any game you want, you got it. Just be sure you have a ton of cash
One of the best game storie ever
Love this used game place
Love the games
Great selection
If you want to go to a GameStop where the employees are condescending, and have no idea how to perform their primary job functions this is the place for you!
Understaffed and stock is not verified.
Helpful crew.
Great place
Good place to buy cheap used games
Very helpful and nice
In and out without any problems
Employees are awesome
Awesome and helpful
Low prices on used games
Very knowledgeable
Only place we come too
Great selection
I want a ps4
Extremely slow
Loved it
Staff was friendly