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GameStop
3355 Henry St unit b-1, Muskegon, MI 49441, United States
Appearance
GameStop
Comments
Si
Review №1

Had a nice chat with the person working the counter, very personable and enjoyable! Got what I wanted, had a look around, and left with a reasonably happy smile on my face.

An
Review №2

Found this place a while I was in the neighborhood. I bought a game from here on Friday, it was marked as Pre-Owned, so I picked it up. The cashier said it was a display model, placed a sticker on the seal and I left with my purchase.I downloaded it, which took an obscenely long time. When it was loaded I learned that you needed a PS Store membership to activate the game and it wasnt even the correct game as the label said. My mistake, should have read the fine print.Saturday I made a special trip well out of my way to return the game. The teller originally said no problem, directly after that, he backpeddled. He then says he cant exchange the games full price because of this little sticker the first cashier placed on there without telling me the purpose of it. He corrected himself and said he could offer me store credit, then changed his story again and said he couldnt take the game at all and I was going to have to take it with me.So, without warning or actual reason I am out $70. Will absolutely never frequent Game Stop again and sincerely hope they do close down.

No
Review №3

Bought a game here last night and it doesn’t even work! The disc is damaged. No idea how they let that behind the counter. I’m very disappointed

Co
Review №4

The sales clerk was very helpful and kind!! She saved us money and gave great information! Great employee!

Ca
Review №5

Great prices! Always greeted when I enter the store. Very clean and awesome employees!!

Lu
Review №6

Olivia M and Shelby M are by far the best customer service people around in any store. They both are bubbly, very helpful and very knowledgeable in situations. Not to mention very cute the both of em. Besides that, their service is second to none! Thanks for the help the last 2 weeks you both have been amazing and deserve raises!!

Ni
Review №7

Great place to shop for gaming supplies 👌🏽

As
Review №8

Friendly staff and really fun to shop here

Ch
Review №9

GameStop is handling this pandemic really well. Masks are required and they are enforcing a five customer limit for entry. They help you find your items quickly and are very knowledgeable of their stock. We left with three games.

Co
Review №10

Its a good GameStop. Theyve recently updated a lot in store and have some PC stuff on the shelves now.

Th
Review №11

Always fast helpful friendly service.

Ne
Review №12

Love it just like always, great person working and very informative. As well as wide selection of games.

Ar
Review №13

Great place... Good deals...

La
Review №14

This location for the most part is always been good to me and my family. Shelby is always a big help. Would recommend this GameStop location to anyone and everyone.

Ku
Review №15

Great service

Ja
Review №16

Place is clean and the workers know their stuff. I come here all the time. Its awesome.

Br
Review №17

Good place to find games at great prices.

Mi
Review №18

Great employees....very helpful and informative.

Jo
Review №19

All of the staff in this branch appears to have stuck around for a while in my limited visits, which is a pleasure to see for recurring customers. All of them come across very knowledgeable about the products throughout the store and are very friendly, but that does tend to have a downside as theyll sometimes get carried away in conversations with someone in line and forget about actually taking care of the waiting customers behind.

Wa
Review №20

Fun stuff for game enthusiasts. Found a plush Eevee which became an impulse buy. Oops!

Ol
Review №21

The GameStop on Henry is the best! Knowledgeable associates and a great selection. Great place to get your geek on!

Ma
Review №22

Very helpful young lady checked us out. Answered all questions and very helpful in making our decision.

Le
Review №23

I was at great clips not gamestop

Ca
Review №24

Always great, knowledgeable staff.

Za
Review №25

I always have a great experience with Henry Street and Fruitport GameStops!! The staff is helpful and has some great recommendations!!

ʀᴀ
Review №26

Out go to place for the kids gaming needs, very helpful customer service and knowledgeable. Its not easy having kids that are gamers but GameStop definitely helps!

An
Review №27

Very good selection and prices. Competent staff, although not as helpful or knowledgeable as GameStop employees of other locations I have visited.

St
Review №28

Two staff members that were there on Saturday were great!

le
Review №29

Nice but they didnt have the game I was looking for but they had almost everything else

er
Review №30

Awesome customer service. Anytime I had an issue they fix it with no problem! Definitely the best game stop around:

Gl
Review №31

Always a good experience...pricing could use A LOT of adjusting...

Er
Review №32

Great service and awesome respect with plenty of assistance at your feet !

M
Review №33

They have a wide selection of stuff games and other items but the price for most of the games u can get it cheaper at Wal-Mart

Ma
Review №34

Henry street location rocks I always get the best service at this location.

SA
Review №35

Such rude customer service

Je
Review №36

The people who work there are very friendly and know a lot about there store

Ch
Review №37

Usually up to date with latest video games. Prices arent to bad and the staff is all friendly.

Cu
Review №38

Always have what the kids want but dont expect much for your used games

Jo
Review №39

Always fun but always expensive

li
Review №40

Very helpful employees. Nice selection and well stocked.

Da
Review №41

Poor selection, used game priced are usually too high, but the staff tries to be helpful.

ev
Review №42

Needed and answer to a question and it was prompted and fast response

Za
Review №43

Hooked it up with an elite controller after I searched for months(!!!!) to find one! Awesome service! Thank you!!!

Sa
Review №44

Variety of games and movies. Somewhat outdated.

Wi
Review №45

Sweet peeps that work here. Shenmue!

NI
Review №46

Best game stop ever.Id kiss all of you if I could

zu
Review №47

Great service and selection of games

Aa
Review №48

The guys that work there are really cool.

ta
Review №49

Fast service

Sh
Review №50

Always great customer service.

Ch
Review №51

Great staff and we were out very quickly

Ma
Review №52

Understaffed. Waited 15 min with one person upfront of me to buy just one item

Gr
Review №53

Join the wave

ro
Review №54

Game stop in general is a great store

CD
Review №55

Not a review of the location, a review of the company.Called in to have a game put on hold, was confirmed online and over the phone to have been 19.99 on sale through the end of the day for their New Years sale.Went down there to find the price had changed to 39.99 and they could not honor the sale.Waste of time, waste of effort, shop local and save the hassle.

Am
Review №56

Very nice employees

sa
Review №57

Any game you want, you got it. Just be sure you have a ton of cash

Dy
Review №58

One of the best game storie ever

Ja
Review №59

Love this used game place

Ki
Review №60

Love the games

Je
Review №61

Great selection

Na
Review №62

If you want to go to a GameStop where the employees are condescending, and have no idea how to perform their primary job functions this is the place for you!

Ja
Review №63

Understaffed and stock is not verified.

Sa
Review №64

Helpful crew.

Ma
Review №65

Great place

Ja
Review №66

Good place to buy cheap used games

Ch
Review №67

Very helpful and nice

Bl
Review №68

In and out without any problems

Ma
Review №69

Employees are awesome

Ja
Review №70

Awesome and helpful

ke
Review №71

Low prices on used games

Me
Review №72

Very knowledgeable

St
Review №73

Only place we come too

Sh
Review №74

Great selection

mo
Review №75

I want a ps4

Al
Review №76

Extremely slow

Je
Review №77

Loved it

Me
Review №78

Staff was friendly

Information
5 Photos
78 Comments
4.3 Rating
  • Address:3355 Henry St unit b-1, Muskegon, MI 49441, United States
  • Site:https://gamestop.com/store/us/mi/muskegon/5975/roosevelt-town-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 231-733-7416
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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