Love this place!! Sam has been taking care of me for years. Always have I had great service and great experiences coming here. This last weekend I was back home in Michigan and my phone took a dip in the water. I literally waited to get back here to have them fix it for me. If you need anything phone related dont hesitate to take your phone here!
This place is the best phone repair shop I have ever dealt with! I break my screen at least 3 times a week and everytime these people hook it up. Eddy is the coolest dude here. He is always super chill and professional!!!! I am very pleased with the work they do. Thank you JI phone repair! : )
I called everywhere to get prices like 280$ For screen repair, but as soon as I called this place they said 145$ for the screen repair, on top of the great prices, the customer service was FANTASTIC, a worker by the name of Tanner was incredibly helpful and so nice! 10/10 recommend this place for phone issues, they are great!
Came in for a screen protector and they provided excellent customer service! Quick and easy. Sam and Tanner are extremely knowledgeable.
Took my fiances Samsung Note 10 plus to get the shattered screen repaired. He offered the best warranty at the price and finished right on time. Great experience.
As a previous IT Specialist I’ve gotta say these guys have awesome service. I’ve brought two iPhones here for repair in the past and they’ve always been super helpful and returned my devices in great condition and a timely manner. 100% recommended for any Murrieta/Temecula locals in need of phone repairs!
All the reviews are true! We had a great experience. Service was fast and employees were professional and friendly. Highly recommend.
Excellent customer service. Got the help I needed and would recommend them to anyone who has a electronic problem.
Had some issues with a phone screen and they made the situation right and provided good service
Good costumer service, fast, but my ipad screen feels like plex glass. They even reinsured me that they used top of the line product. Very disappointed.Update not even a hour after I wrote this review I had a new voicemail from JI phone repair wanting to address the issue in an attempt to please all of their costumes. I would call that great costumer service.
Best place to take your phone for repair! Friendly knowledgeable staff, very easy to work with! Even having to special order my glass they still had it done in 2 days! Highly recommend them!
Had a screen replaced. They use the worst quality glad Ive ever seen yet charge a premium price. After just a couple weeks the glad looks so vet bad. All scratched up. I would not recommend getting your screen replaced here. Youll just end up paying to get it done again.
Very friendly very helpful prices are great definitely would come back to them again !
Have used them twice so far, and have had excellent fast service.
They definitely take care of their customers very happy with them!
They werent able to fix my phone but there are more than patient and worked hard to give me a free diagnosis and tried to recover my data I appreciate you guys trying 👍
This store is a joke they might as well shut their doors did you terrible work the employees are rude I was so dissatisfied with my iPhone and prepared for me that I traded it in for an Android
Awesome experience! They know the tech, less expensive and work quickly!
Fast, professional service. They were less expensive than competitors and provided quality care.
Tried to be helpful. Was unable to do so. Was unable to suggest a local source for a phone glass protector.
Very honest and professional
Excellent customer service. Their repair prices are reasonable and my phones screen repair was completed within a couple of hours. Highly recommended!
Super easy process! Got an iPhone XS Max front screen replaced. They offer 2 different options but I opted for the screen that is recommended. They test to make sure the phone is working properly & there’s no other defects that would make the screen irreplaceable before you get it repaired. Highly recommend!
Awesome place and shout out to Eddie, took my iPhone 7 Plus to have a new screen put on because I accidentally ran it over with my jeep... Ooops. He fixed it in a reasonable time and actually stayed almost half an hour after closing just so I could have same day repair. Great place to go. I will definitely be a returning customer, just hopefully won’t have to because of an issue with my devices. Thanks again!
Great prices & service!
Best customer service and support!! Best in the Inland Empire!
Great service. Good price, highly recommend...
Eddy is awesome. Quick to fix my device and clean store!
Super stoked that this amazing shop fixed my ipad!!! Thank you Soo much!!! Best work Ive seen!
Love these guys! I recommended so MANY customers over to them for everything because they were professional and got the job done in a timely matter as well as the repairs lasted and made the device fully functional and look great! I HIGHLY recommend them to ANYONE searching for a solid repair job.. they are WAYY better than the mall places or other random repair shops in the area.
Came in to get my iPhone 7 Plus screen replaced. Great service, great price and very professional. Im very happy to find this place and to finally have my phone repaired. Thank you.
Very helpful and great customer service! They were very fast at repairing my iphones lcd! Highly recommended!! Worth the cost!
Fast service, courteous, everything seems expertly done!
My IPhone screen was damaged last night so this morning I take the phone in at 10am not even sure if they could fix the issue as it was a lot of damage. Blank screen and all. He had my phone fixed as new by 11:30 am. Excellent!!! I would recommend this company to anyone that needs quick repair. And it’s affordable. Thank you JI phone repair!
Very professional and nice. Fast and knowledgeable. Theyve been my go to, for a year now. I keep breaking the screen on my phones. Im a frequent flyer here.
Great place, fast service
Not only did they spend the time to explain how they also called before finishing to make sure I was happy with the dyno. awesome guys!
Very fast service, parts in stock on hand. Great price.
Had great customer service and were happy to fix any mistakes. Really recommend!
The owner Sam is really knowledgeable with hardware and software on laptops. I had a Windows update that would not go through no matter what I tried! He was able to update while keeping my data! While he had my machine open I also asked for him to install my new Samsung SSD as my old one was getting full. Great service !!
I highly recommend JI Phone Repair. The staff is friendly and knowledgeable. The quality of their products are great. Ive used their services a few times and have been happy with their work.
Very friendly and helpful staff. Honest and knowledgeable about the different options to fix my sons broken iPhone screen. I would definitely recommend them!
Very expensive but excellent job done
These guys are awesome. Manny helped us out and he was straight forward and very polite. He fixed my wife’s shattered iPhone screen quickly and gave us a fair price.
I’ve always been satisfied with the quality and precision of those at the shop. Everyone is professional and helpful. I prefer their expertise and knowledge to anyone else in the area. Highly recommended to anyone not familiar with their exceptional work.
Theyre proffesional and did an amzing job. i recommend them for sure.
Overall quick and easy service!!!Gave me the best deal and service! I highly recommend coming here for any phone, tablet repairs. Thank you!!!!
Excellent customer service! My Iphone screen was repaired within an hour. Highly recommend
They said they would help me fix my phone. I followed their instructions to go to the store when they opened so my phone can be properly inspected. No one was there and the store was closed. I left two messages and no one returned my call. Dont go here
Got my Galaxy S10+ screen fixed here. Job well done!
My daughter’s phone fell and wouldn’t start. JI Phone Repair did a free diagnostic and found a connection was loose. They did not charge me. Great customer service!!
Very good fast service! They have the option of a better quality screen for a little more and more accessories in store!
Got my phone fixed in 2 hours! Looks great, and a great price. Very nice customer service!
Fast, good work at a fair price! Had a tiny issue but was taken care of promptly for free as promised. Would definitely recommend to everyone.
Brought my daughters shattered iPhone in. Replaced the screen and had it done in an hour. Great prices and equally great customer service. Would highly recommend and will return again for any phone repairs I may need in the future.
They fixed my screen (iPhone 6) and there was no lifting, camera problems or any other problems after. Most reliable place I’ve been to. Pretty fast as well.
Jay is great. What an awesome customer service. I am from a different state and it happen that my son crack his phone when we were there and called him up. Fixed it in an hour picked it up and the phone look like it just came out of the box. Keep up the good work Jay.
I had a great experience visiting this shop. We had a broken iPhone cell phone screen. I debated using our insurance and getting another phone. They were able to fix it in 1 hr (or was it less). Quick service and good workmanship. I was not disappointed! The phone looks like new and works great. Youd never know it was broken. Very reasonably priced. We are very happy, and plan to go back and see if they can fix our broken Nook HD. If you need cell phone repair, they are the best in the valley!
I’ve had them fix 5 phones, always do a great job!
Wonderful staff. Fast service, price was great. Thank you guys.
Took my iPhone here to have the charging port repaired. Super easy process from start to finish. I was provided with pricing up front at the time I dropped off my phone, told it would take a 1.5 hours not days like I assumed. Unfortunately, it wasnt the charging port and had something to do with a thing on the motherboard (don’t remember exactly what this thing is called, sorry). So I opted not to repair my iPhone at that time. Bottom line they were honest and upfront with what the problem actually is. In the end I wasnt even charged for them taking time to look at the phone. They totally left the motherboard repair up to me and provided the time frame it would take to fix. Will refer family and friends for phone repair. Thanks for the honesty!
Very fast, fair prices, and great service. Definitely would recommend JI to anyone.
Great service, we had lots of questions and they all were answered profesionally.
Highly recommend. Broke my phone and had to get info transferred to a new phone. The guys at JI were the best. Affordable and fast service.
Super friendly and super quick took only about an 1 to do it. I would highly recommend to go there. There prices are reasonable
My Son dropped his IPod on the cement and I was in need of a new screen.I’m from out of town and not familiar with the area and found J I Phone repair online. It’s always a big guess when trying somewhere unfamiliar and my expectations were highly met. Friendly service, quick turn around and even able to accommodate me on Father’s Day.I would highly recommend this for anyone that has a phone issue such as a broken screen. I will recommend to my friends and family in this area and anyone else that is reading this review.
Fast service and reasonable prices. Definitely recommend!
Fast friendly fair price ! 10/10 will come back
The people are really nice, but they cant fix a laptop computer. I took my lap top there to get it fixed. When I got it back I seriously used it like three times after that and it broke down. warranty sucks took it back two times to try to get the problem fixed-- laptop still wouldnt work. each time I got it back it would break down again within the week. ended up spending a lot of $$$$ on a lap top computer that they couldnt even fix.response to owners remarks : you say you used it for two days to make sure that it didnt have any problems but when I got it back it still displayed the same problem. so I doubt it is the virus and malware. I was still going to recommend you to people to have their cell phones repaired at your shop, because you were so nice. but based on your remarks it seems you cant take a little criticism, so no Ill not be back and I would not recommend.
I had a microphone issue with my phone. They said theyd take a look at it for free. 3 hour turnaround time and turns out they couldnt fix it. Although there issue persists I feel that this shop is open, honest, and professional. Would recommend.
Fair prices
Great place to get your iPhone fixed. They are awesome and stand by their work.
3rd time taking a phone to this location every time never been ripped off always the best price with excellent customer service
Sam at JI is very professional and his knowledge combined with excellent service make this a go to place for all mobile tech repairs.
I had new batteries put in my and my wifes iphones. Service was fast, friendly and affordable. Very pleased.
Can’t beat the price and the service here, they’ll take care of you for sure
Great service! I highly recommend them for any phone repair.
Super friendly staff, very knowledgeable, help me fix a minor problem roblem for free. I will definitely recommend this place to my friends and coworkers.
These guys are honest and tell you upfront how much and if they can’t fix it you don’t have to pay. Great place to get repairs, phone unlocked and much more.
They were great, fair price and fix my phone on the promise time, I would recommend them to all !!
These guys do a great job, quick turnaround
This place is great! My son broke his iPhone 6, and he Googled phone repair places checked out the reviews here and we brought it in and it was fixed in 1 1/2 hours. So friendly and great customer service. Will defy be back!
Replaced cracked screen on my Android. Havent had any issues. Like new.
Excellent service. Quality repair and the store is very nice.
George did a great job, Highly recommended fixed my iPhone screen
Just returned from this store where I picked up my now working Iphone. Took it in at 1:00 and they diagnosed the problem, gave me an estimate and said it would be ready to pick up at 2:30. I returned a few minutes early to discover it had been repaired and was ready to pick up. The price was as told when I took it in, I checked out the things that did not work before, found them to be working properly; paid them and left happy.Very professional and business like. I highly recommend this company to anyone who is having problems with an Iphone.
Requested a quote Christmas night, thought Id hear back next day due to holiday...Sam answered back that night! I took my iPad in to have the screen replaced (2 cracks) the next morning. It was to be ready by the end of the day. I told them I would pick up the next morning so I wouldnt have to deal with traffic. When I got there the next morning it wasnt quite ready. They felt bad it was done when promised so I got an even better deal. Thanks Eddie!! JI Phone Repair offers very reasonable pricing as well as polite personable staff that go above the call of duty to ensure the customer is more than satisfied. A plus in todays customer driven service world!
Great customer service and unbeatable prices. Sam repaired my iphone screen and got a discount on other items. Definitely coming back if need any repair.
Fantastic service! They replaced my battery and I dropped my phone and the screen broke. He refunded me for the battery and offered to fix the screen too. Definitely go here!
Great and quick service. Less expensive than anyone in the area!
Fixed my wifes iphone quick! Very friendly! Way less expensive than anyone in the valley.
Great and speedy service, went in to fix my phone and I got such a friendly welcome.
Great service and pricing. Super quick LCD repair!
I had the glass and battery replace on my iPhone 5s. They were reasonable, knowledgeable, and courteous. I highly recommend them.
OUTSTANDING, personable and completed repair as promised.
This place sucks at repairing phones. I went in to repair a cracked screen, got it back, and the charging port stopped working. Then when I get the phone back, the very next day there are dead spots on my screen. A week goes by and I decide to go skate board and put my phone in my pocket(opposite pocket of my car keys) and I didn’t fall or have it fall out of my pocket and the screen still cracked. I’ve had phones fall out when I skate and I’ve landed with phones in pocket and that has never happened. I will never come here again. Trash repair.
So far I like this place results are on the way but I like it very nice employee and very fast fix5 start and A +
You guys rock!!!