What a pleasure it was to take my car for service to Subaru of Morristown recently. They efficiently diagnosed current problems and corrected mistakes made by other service repair locations. I commend Victoria, the service consultant who was extremely helpful, and the mechanics who worked on my car. Everything was thoroughly explained with an accurate price quote and a loaner car on relatively short notice. These people are top notch!

We cannot say enough about my experience at Subaru of Morristown and Chris Sullivan.This was likely the best car buying experience we have had. Having gone to 10 dealerships over a 2 day period, Subaru of Morristown was the last stop (mind you 40 minutes before closing). We were not even considering a Subaru, but we were pleased with the vehicle and its features. THE PRICES OF CARS RIGHT NOW (NEW & USED) IS INSANE. Nonetheless, we were pleased with the price and decided to purchase the car. Chris was phenomenal, very knowledgeable, patient and professional. When we returned to complete the purchase he honored our appointment time and had everything ready for us. A seamless process. We cannot say enough about our experience.Thank you!!

Went into this dealership after a few weeks of looking to purchase or lease a vehicle at various dealerships/various car brands. Left that day with signing a lease! Staff very friendly, helpful and professional in a very family-oriented manner. Bob, my Sales Agent, was very attentive and ensured everything was done completely/accurately and on time. I would recommend this dealership to all! Never had a Subaru before, again recommend everyone to go and consider this your next vehicle. Love the Outback!

Victoria in the service department was terrific from the moment that I first called until the moment I came back to pick up my car after it had been serviced. She was extremely knowledgeable, pleasant, and professional, and she did a great job of explaining everything and keeping me updated on the status of my car. Shes a real asset to the Subaru of Morristown team and helped to get me back on the road as quickly as possible.

I went to Subaru in October 20020 (during the Pandemic) in search of a new Forester. Apparently, their cars are quite popular and they didnt even have any new Foresters in stock so I ended up driving a new Outback. I liked it but wasnt sure whether that was the car for me or not. The manager felt that I really NEEDED that test drive in a Forester so he managed somehow to get me in one (not for sale) anyway and by doing so, I discovered that the little Outback was the car for me! I ended up buying the one I test drove (2021) and have been in love with it ever since. The service department is wonderful and after upgrading the sound system (the ONLY thing lacking in my opinion), it is my new little SAFE, beautiful, ECONOMICAL darling. Everyone there is charming and friendly.

Subaru of Morristown is, by far, the BEST ! Not only do I always have an amazing sales experience with Sam, but the SERVICE DEPARTMENT, I’m telling you, Victoria and her tier 1 team always take care of me. She makes sure I have a loaner waiting for me as my schedule is chaotic, and keeps me posted throughout the whole servicing transaction via text, which is my preferred method of communication. She is always professional and true to her word, but most of all honest. She doesn’t feed me the lies that all the other dealerships do. Do yourself a favor and only go to Subaru of Morristown for all of your Servicing needs, see Victoria, she’s the best! ❤️❤️❤️

I purchased a Forrester from Subaru of Morristown. The person who assisted was Bob Parkes. He was extremely helpful and knowledgeable. He took us through the entire process very well. I would recommend Bob to anybody who wants discerning, friendly service. He did a great job. I wish him all the best.

I had a great experience buying my 2nd Subaru, this time from Bob Parkes at Subaru of Morristown. He was very knowledgeable and helpful and never put any pressure on me. He walked me through everything and always kept me informed throughout the whole process. I highly recommend Bob. He truly made this a very stress free experience for me. Absolutely love my new Crosstrek :)

I have owned four Subaru Outbacks, and the last three were purchased at Subaru of Morristown. There has been a substantive difference between my early experiences at this dealership (chosen for convenience) and now. Things have improved greatly. Sales was great for my current car, a 2021. Service has been between good (overly busy before a holiday weekend recently, they could not guarantee that my car would be ready when originally promised) and excellent. The facility is comfortable if you are waiting for your car, and the courtesy van drivers have been courteous and professional. Virginia Reilly has been my service rep for several years now. She gets five stars, for her efficiency, caring manner, ability to explain or give me advice when I ask for it, and for keeping me in the loop as a repair is happening. Thank you, Virginia!

Bob Parkes is the best salesman out there. Made the entire experience incredibly easy and updated me along the way. For getting a car on my own for the first time. Bob was up front, very helpful, and knowledgeable. Thanks again!

Had a great experience with Chris, our sales associate, when we purchased our new Forester. He was in constant contact throughout the sales process and took the time to walk us through the features of the car when it arrived. Very happy with the whole process and look forward to working with Chris and the rest of the sales team in the future.

I’m very happy with the Subaru service from Subaru of Morristown. Not only have they repaired my vehicle on time, they have also walked me through the necessary steps & documents for my insurance claim—professional & thoughtful. Thank you Victoria!!!

From the moment I spoke with Bob on the phone I knew this would be where I was going to get a great deal and come out with a new car. Excellent service, a real family atmosphere and you can tell that all the employees like working there! To be honest it doesn’t look much from the outside but they have a massive lot at the back full of new and used vehicles and the inside was very clean and well organized. Ask for Bob Parkes when you call, you won’t be disappointed and he will work hard to get you the car you want! AND on the way out the door the manager gave Bob a discounted oil change voucher for 1 dollar! Thanks Subaru of Motown!

Bob Parkes helped me buy my first Outback this week. He was wonderful to work with and spent a lot of time helping me get to know all of the car’s many features. I was not looking forward to car shopping and had been to about 15 dealerships in my search. This one definitely was a step above the rest.

I had a clutch and throw out bearing replaced on my 2013 Forester (not a small job!). Their mechanic did a great job. Everything was done right the first time with no issues whatsoever.Victoria, the service advisor constantly kept me up to date with what needed to be done, the cost and how long the job would take. The Forester was done ahead of schedule and the cost was exactly as quoted with no extra surprise expenses.

Victoria took care of my service today, was diligent in her notes of the potential issue, advised of longer than usual wait and took time to ensure and bring in the technician to explain the issue was not a problem (clunking noise when taking out of Park) and everything was normal.Got the car wash too. Great first experience from the first phone call this morning, and a loaner car was not a problem.Many thanks

Just took my new WRX in for its first maintenance and oil change. I worked with Victoria who was friendly and very helpful at providing me with all the information I requested. She also helped lay out the options I have for what tires I might use throughout the changing seasons. Ill be back in another 6k miles, or before then if I need anything else.

Just bought a 2021 Crosstrek Sport from Subaru of Morristown. Had a great experience working with Jeff W. in sales. He helped me find the exact car that I wanted, worked with me to get a reasonable price, and was not pushy during the process. Loving my new car so far!

I took my Subaru here to get the recalls done and I’m very happy with the service . Great thing I noticed here was that they send a few reminders about your up coming service appointment, which is so helpful . Customer service rep. Randall was so helpful and courteous. A few people have told me Subaru of Morristown was good and now I get why.

Great customer service! This was my second time taking my car to this location for oil change/tire rotation/general inspection. Ricky was very helpful and a great communicator. He gave me a time estimate to completion (which was very accurate). Prices were very fair and I don’t need to worry about getting up-charged. 10/10 a great experience.

The Subaru Service Department in Morristown is consistently knowledgeable, pleasant and follows up. I’ve worked with Victoria several times and always like her insights, recommendations and can-do approach to service.

I’m on my second Subaru with them, and for good reason. Sales staff is friendly and go above and beyond to make sure you’re happy with your car. Would recommend them to anyone!

This is a review on the service department - I am very satisfied with the great service and communication provided by advisor Victoria! So much better than Paul Miller Subaru if you are considering between these two (see my review there if you are interested to know why). I am especially grateful that the shop found and removed a dead rodent thats causing my AC to smell funny without charge, when they couldve easily pushed for bigger work done at the cost of the customer. I appreciate the efficient, professional and sincere treatment I received and would definitely schedule my service here from now on!

Awful !Plainly awful.They refused to honor the written deal that was done 2 months ago, when I needed to change the lease.The salesman Chris negotiated a deal and they did not have cars at that time, so they ordered car for my new lease, I waited for over 2 months for the car to arrive and when I came to just formally sign papers with VIN number, they informed me that cars are in huge demand and they are increasing the price for extra $3000 and therefore my lease payment will be $95 more per month.And they said if I do not agree to pay that extra they will gladly sell car to a line of other people in waiting, who are ready to pay $5000 over the price.And they done it like a true mafia way .The sales manager asked me to come off the dealership to the back because he presumed I will not agree and make a scandal.They all look like absolutely sleazy, especially their finance guy, who said that I probably can sublease or re-lease it to others for profit(!)I absolutely do NOT recommend anybody to even come near this dealership.I am filing papers in court to sue this dealership and each one of the people involved intoscrewing me up.

Chris Sullivan was a great sales representative made as easy and seamless as possible, love my forester! I would highly recommend working with him.

Great service, work by technicians was superb, and communication from Victoria was excellent! I highly recommend this service department.

Awesome service here. Very willing to help out with any concerns, and provide suggestions, in reasons. Victoria, have continue to kept update the progress on daily basis, have been through three different Subaru service center, but this one is the best, with quality work.

My son just bought his first car from Morristown Subaru. His sales person, Chris Sullivan, was amazing. We went to several dealerships and Chris was by far the best. There were no hidden fees, a straightforward negotiation, and absolutely no pressure. Could not be more pleased.

Just a quick note about my buying experience….I visited several dealerships before coming to Subaru of Morristown. I have always owned Infiniti’s, and most recently BMW’s. With young twin girl snow, I wanted a very safe car, hence my choice of Subaru.Jen Dugan immediately made me feel comfortable as she showed me several different models and explained all their respective features. She was very patient and and personable. Once I made my decision to buy, she introduced me to Matt in Finance who was also very friendly and worked hard to get me a good deal on my trade in and financing. I got a better deal than I expected!I HIGHLY recommend anyone looking for a new car to choose Subaru and go see Jen and Marr at Subaru of Morristown! You won’t be disappointed!Jeff H.

I never really write reviews but felt like I needed to after the disaster of a car I was sold. I purchased a certified pre-owned vehicle from them, but I sincerely doubt that anyone actually checked it. First, the battery died on me after a day. I had it serviced at another Subaru dealership and they said the battery was sold with little capacity left in it. Additionally, their techs tightened the oil drain plug too much and almost required a complete pan switch ($575) but a special tool was able to free the plug. Definitely do not trust CPO or this dealership.Besides the physical items, there were also numerous software updates that the car needed that the dealership did not handle before sale.The dealership did not offer to repay me for the battery issue and I will not even bother with the oil drain plug...Update:They responded and said I did not contact them or reach out. This is not true - I called and emailed the dealership and the rep I purchased the car from. Whomever wrote the response must be copying and pasting as the multiple sales rep I talked to before and during the purchase knew I was from out-of-town. Towing from the Maryland to New Jersey was not an option.

Wonderful staff working the service department. Victoria is always so helpful and communicates with me every step of the way with updates and status of repairs. I purchased my outback here and I cannot imagine going elsewhere to be serviced. Very satisfied with the great service and staff!

The opportunity to procure a Subaru was a most gratifying and delightful experience at Subaru of Morristown. The Dealership without the shadow of a doubt surpasses the competition. The pleasure of working with Mr. Marc F. ( profoundly efficient Internet Representative) ..the first point of contact..to being advised and consulting with Ms. Jenny D ( Stellar Sales Consultant)....subsequently and seamlessly transitioning to Mr. Matthew T. ( thorough and wonder-working Finance Associate)....and Mr. Eric (Superb Subaru Product Specialist) ...to the professional, capable, talented and quint-essential personnel in the Service Department (Ms. Amanda, Ms. Shanaiah, Mr. Eric, Mr. Jeffrey) and the Rental Car Department Staff (Ms. Jodi)... from a Customers perspective, .the team spirit, camaraderie, empathy, flexibility, time management, excellence and satisfaction index is 1000%. The Subaru of Morristown Dealership is worthy of the highest recognition in the Automotive Industry and will continue to be an engine of business prowess and insurmountable performance for years to come. Thank you for making us lifelong members of the Subaru Family.

We had such an amazing experience here. Jen and Marc were so helpful in helping us find the hybrid we wanted. Would definitely recommend Jen to anyone in search of a car.

Bob Parkes and Amber Wagner did a great job, and Bob’ went the extra mile showing me all of the features of the technology packages. Would recommend to a friend. Love the car, 2021 Crosstrek Sport

Amazing customer service!!! Specially Bob.He was very thorough and knowledgeable, he did all he could to make my husband and I feel comfortable buying a certified used car. Bob and all the staff made us feel at home and make sure the process was done correctly and efficiently. Thank you so much Bob and the staff at Subaru of Morristown

Victoria provided great customer service!

My partner and I had a fantastic experience buying a Forrester from Chris at this dealership. We went to a lot of dealerships, even other Subaru dealerships, but we never forgot our good rapport with Chris (and the great price he had quoted us!) on our first visit. We ended up getting just the car we wanted, and I think Chris had a lot to do with that. Also, I didnt feel a ton of pressure to buy a lot of add ons - when he turned us over to the finance department for the final signatures and stuff it was easy breezy.

Absolutely the best and only place you should buy a car ! Their entire team believes in a no nonsense approach and made us feel like family!! I highly recommend this place for anyone looking to buy a new car. The salesman Kosta found us exactly what we were looking for in our budget. No tricks, no games, straight business! Thank you guys!!!!!

Buyer beware. Promises were made during the sales promise that we’re not upheld. Turned into the sellers word against our own. Mike Willey, the seller, actively turned hostile and aggressive in person when we came in for our “complementary oil change.” I’ll be lodging a formal complaint. Buyers can do better than this churn and burn dealership located at 175 Ridgedale Avenue.

This dealership is, top to bottom, one of the most well-rounded Subaru ambassadors. From the sales (Hi Jeff!) and service departments to the financial and the management teams, youre sure to enjoy a very relaxed yet confident experience. Their inventory is easily the best in the tri-state area, and the location makes it both accessible and scenic. The service center is also one of the regions best: everyone from parts to service were everything from accommodating and friendly to knowledgeable and efficient, and Victoria is a terrific asset to this team. Definitely the best Subaru service center in North Jersey. This entire team sets a fantastic example for the Subaru brand.

After going to several other dealerships in October 2020, I met with Javier who was genuine, personable, and upfront. He made me very excited to get a new car, he even picked me up on the day I received it. Car sales is all in the experience and he made it a good one, been very pleased with my Subaru.

Had a great service experience with Randal as my service advisor. Got me right in, explained what was going on and what to expect. Car had to stay overnight, he got me into a loaner with no issues and got me finished up first thing in the morning.When I came to pick up he explained exactly what was done and sent me on my way.

Thank you, Subaru of Morristown. Everyone at the dealership was helpful. It was a pleasure to work with Bob.

From top to bottom this staff was perfect. Sam is the ideal GM for any company. Him, Kostas, and the finance team took care of all our needs. They assessed what vehicle and options were important to us. They sell safe & reliable cars at great deals. I’ve purchased tons of cars but this was the first time I didn’t feel anxious. They even went over every feature after the deal was made to make sure my wife knew how to use every single feature. This is the place to go! I will be back!

All together it was a long but good experience there. While I was there for a while the staff was wonderful and kept me entertained. Tim did a wonderful job helping me with my car and made sure that I got updates on what was happening. He really made the process easy and was extremely friendly.

Bob and Co. are fantastic and completely driven to make the customer happy. I have never had an experience like I did in Morristown @ Subaru (speed, organized, personable) and left in a better situation than i was in before I came in. Bobs work ethic is very impressive as he was even working to complete what I needed on a sunday evening-no days off!

Team Subaru of Morristown provided me excellent service I recommend to all my friends and family and special Victoria really helpful.

Incredible service, incredible staff especially Jeff in sales. Took care of everything for us, gave us a great deal especially after we looked at a bunch of deals for the same car in the area. Went out of their way to make sure we were completely satisfied with the car and the purchase. Highly recommend coming here if you looking to buy a great reliable car for a reasonable price. They will definitely take good care of you especially Jeffery in Sales who I had the pleasure of negotiating with.

Great experience, from internet search (kudos to Marc Fenelus) to purchase process (car details, features, payment options/plan/processing), where I highlight Bob Parkes astonishing support, guidance and high level sales competencies.

Bob Clarke has sold us 4 cars over the past 6 years. Bobs attention to details is incredible! Our experience with Bob and Subaru of Morristown has been great! Thank you Bob!Marc P

We have been taking our 2010 Outback to the Subaru of Morristown for a few years now, and have had a great experience each time. The logistics (ease of booking, timeliness, responsiveness, frequent communication) has always been impressive, and we are very happy with the quality of service (maintenance, specific issues, and the dreaded its making a weird sound, all of which were fully resolved). Its a professionally run organization that were happy we found and can rely on.

Everyone at Subaru Morristown Service is unbelievably friendly and professional. Victoria kept me posted throughout and made possible recommendations but never pressured into anything. If you have a Subaru take it there for service. You will not be disappointed.

I drive 45 min out of my way to go here. The NEWTON subaru dealership is absolute TRASH but THE MORRISTOWN ONE IS AMAZING! I was so frustrated when I first went there w my experience w the other dealership I had low expectation and was honestly ready to sell my car because no one would tell me what was wrong w my car UNTIL I CAME TO SUBARU OF MORRISTOWN! If you want a service rep who knows what she is talking about and communicative about issues and costs definitely ask for VICTORIA.

On on my second Subaru and my wife had 2 Subarus as well. Weve had all of our cars serviced at Subaru of Morristown and have been very satisfied. This most recent time, Victoria was very pleasant and helpful and the techs did a great job - thanks!

I have been to quite a few Subaru dealerships and none have been as great as Subaru of Morristown. My lease was coming to an end so I made my way here to look for my next car and it was a great experience. Bob Parkes went above and beyond to find a car I wanted and I could not have asked for a better person to work with. Each person I dealt with at this dealership was incredible. Overall the best experience I have had at a Subaru dealer!

Victoria had been phenomenal! I was blessed to have been given 2 awesome people to assist me for my Subaru Service. First it was Randall months ago and then theres Victoria who went above and beyond making sure that I went home happy and satisfied.I know from a person who also gives CARE and help people out by profession but it meant a whole new thing being the recipient and experiencing an outstanding service. Keep doing what you are doing Victoria! I was beyond words that I want to put you in my pocket and take you home...lol 😆THANKS also to the people who fixed my car and made sure its well conditioned ready again for another joyful and safe ride.God bless!

Selling Vehicles 12.5% over Manufacturers List Price due to Vehicle Shortages. Cars are necessities and not leverage tools to gouge consumers this is a Subaru not a Porsche a working person transportation. Morristown Subaru shame on you.

They took care of everything and right on time. Great crew and great experience

RANDALL IS THE MAN! Whoever is reading this, know that Randal had a fully packed garage on a Saturday afternoon and when I showed up in my outback that had a misaligned wheel speed sensor and other electrical faults, he and his team were able to quickly diagnose it, fix it, and send me on my way. He gave me peace of mind and helped keep me and my family safe! Randal cares about his customers. Shout out to my guy, much appreciated!

Great service. Everyone was great with everything, especially Victoria who went above and beyond to keep me updated on the service of my car, as well as finding me new parts and talking to John who also helped me out greatly as he looked up the parts for me that I needed. Great service all around. Will recommend it to anyone. Def my go to service dealership

I just recently had my 2019 Ascent service at Morristown Subaru. I would like to convey my comments about the visit and my experience. My service advisor Victoria Lafrenz, is outstanding I know your scale goes to a 5 but I give her a 10. The entire service staff in Morristown does an excellent job. It does not matter if I visit in person or call on the phone. I am greeted with a warm hello and how can we help you. When I arrive Victoria greets me with a big hello and takes down my information and issues. They are conveyed to the mechanics just the way I told her. She looks at everything and advises me and helps me understand what was found and needed.I would like to thank Victoria and the Subaru of Morristown service department for their outstanding customer service and work.John Melluso

As always great service. Virginia Riley always goes above and beyond with great customer service. She is a great asset to the Subaru team.

Subaru of Morristown provided me with outstanding service and convenience! Victoria was prompt, knowledgeable and amazing at her job and customer service! My vehicle problems were resolved and she provided me with a loaner that made my vehicle repair situation so much easier! Thank you Victoria, again!

Huge THANK YOU to Subaru of Morristown and to Bob Parkes for all the help with my purchase of my 2021 WRX STi.I highly recommend Bob Parkes, he is the nicest sales guy I have had the pleasure of working with. He was extremely helpful and knowledgeable and made my experience an incredible one!!Thanks again to everyone at Subaru of Morristown.

My wife was in the market for a car and having visited several dealers in the area we came upon Subaru of Morristown and Chris the salesman. Chris was very helpful from the very start and made us feel welcome and comfortable during the entire process. He displayed an in-depth knowledge of the cars and handled our many questions about form, fit and function with great patience and clarity of communication. It was a good feeling not to be pressured during the entire process and we count ourselves lucky to have purchased a car through Chris at Subaru of Morristown.

I had a great experience buying a 2018 Outback. It is my second Subaru from Subaru of Morristown. I really appreciate the transparency, I knew what was the total cost before arriving just by checking online and there was no hidden costs or fees. I worked with Jeffrey Waechter from sales and he was great. He showed me everything in the car was super nice during the negotiation phase and was trying to make our experience as seamless as possible.

Randal at the service desk is an incredible example of a team member that Subaru of Morristown can be proud to have as a representative of the company. Randal is polite, curtious, and knowledge in his position and the services offered by Subaru. His customer service skills are exceptional. Thank you for providing outstanding services. Sincerely, Vicki

I deal with Bob, he is awesome. I bought 2 cars from these guys and only have good things to say.

My husband and I both purchased Outbacks from here and because it’s close to our home we take them here for service. On a Saturday, I dropped off my Subaru for service and Victoria handled my concerns in a courteous and professional manner. She also kept me updated on the status of the vehicle. Especially during the pandemic it was nice that the dealer was so close to the Frelinghuysen Arboretum so it gave me an excuse to walk over and visit so the wait for my vehicle did not seem long at all. I know whenever I take my vehicle here it will be in good care.

Kostas Michalios of Morristown Subaru was wonderful! He made buying my new Subaru a very pleasant experience. Knowledgeable, patient and efficient. I would definitely buy from him again and would recommend him to anyone looking for a hassle-free experience.

I had my car serviced at the Morristown Subaru dealer shop. I have it done there because the work is done quickly and efficiently. They know what to look for according to the miles i have driven and can detect and avoid what might cause future breakdowns, which i hate.The service professional, Victoria, was very knowledgeable and friendly. At the end she was very reassuring that my car was safe and ready to drive.They also covered the seat and floor while working and removed them afterwards.I will always trust my car for repairs and upkeep at this shop, you should too.Hattie Alexander

I was pleasantly impressed with my recent purchase at this dealership. Jeff in sales was very informative and Eric in the financial department was also extremely helpful and made the purchase a fast, stress free experience. I love my new Crosstrek!

Service was excellent from drop-off to pickup. Virginia, my service advisor, took the time to explain the service and my options regarding the replacement of my windshield. This is my 4th Subaru and each purchased at Subaru of Morristown. Great people, great service, great vehicles.

Very professional experience overall. Love my Crosstrek!

A wonderful and knowledgeable staff. I purchase my Subaru 2017Outback at Subaru Morristown and have always had it service there. The staff is really great and in particular their Service Rep” Virginia”. My car runs great and I attribute it to the service provided by their mechanics and their knowledge of the vehicles. Have never had a problem!

Everyone in the service department of Subaru Morristown is very friendly. Always asking if they can help you. Ricky was my service attendant for my recent visit. He couldn’t have been more thorough and quick with my service. Great that he got me a loaner car for no charge. My wife and I are very happy with the service department of Subaru and Toyota of Morristown.

Victoria always takes great care of me when I bring my car in for service. She keeps me informed of everything and is patient with all my questions. No problems with the service either. They are great!

I had a great experience with Randal at the service department. Very nice, informative, and helpful person. He made sure my Subaru got fixed in a timely manner and was very communicative and helpful. They are lucky to have him!

Just bought a new crosstrek and I’m very happy. Jeff W was a great sales person and he took the time to explain everything. Dealership treated me fairly and straightforwardly with no surprises and they are very efficient. Very highly recommended.

I give Subaru of Morristown five stars. We had an excellent experience purchasing a 2021 Forester. Bob Parkes, our salesperson, is great. We felt he had our best interest at heart right from the beginning. We felt very satisfied we were leaving with the best cost of the car as well our trade in. Bob was very professional and patient. I recommend Bob Parkes and the dealership for your next Subaru.

Especially during a pandemic, the staff at the service department is quick to check you in and offers options based on if you will wait or if you need a shuttle during your service. The waiting room is spacious and has a negotiation room if you need to do some work. The staff is always courteous and professional.

I brought my 2020 Outback in for a recall. It was my first experience with Subaru of Morristown . My service advisor, Victoria LaFrenz, was terrific! She arranged a loaner for me on the spot. Everyone I dealt with was friendly, helpful and professional. I will definitely return for my next routine service.

Recall on my 2016 outback, took it in on a Saturday and got a loaner and brought it back when the job was done. Randall did a great job taking care of me. Would recommend this Subaru service ANY TIME!

Just bought a 2018 Impreza. I had spent about 3 weeks car searching prior to my purchase trying to find an honest and straight forward dealership and I couldnt be happier with my experience at Subaru of Morristown. All the sale persons, Jeff W, Erick, and Sam were incredibly patient. I would recommend Jeff to anyone! My mother and I left the dealership with all our questions answered and worries settled. We are very happy customers!

Took my vehicle to their service dept for a minor fix. They found a bunch of work that needed to be done and gave me a literally insane price to make the repairs. I took my vehicle to a local favorite in Madison and they did the work for 60% less, saving me $6k from the dealer quote. Consider yourself warned.

We recently got our second Forester from Subaru of Morristown. There was a misunderstanding with respect to the deal, but to their credit, Subaru of Morristown (and Eric the sales manager) honored the word of the salesperson and prior sales manager. Their service has always been excellent and I am particularly impressed with the effort that they made to keep us happy as customers. Highly recommended.

Virgina and the service team at Subaru of Morristown always deliver 5 star service. Thank you for keeping our daughters car safe!

A great experience. I’ve been buying new cars for over fifty years and my experience here was easily the best I ever had. The sales team here did an exceptional job finding the car I wanted and putting together a great deal. Cassandra was very attentive. She guickly located exactly the car we wanted right down to every option and at a good price. Victor was very helpful at putting together the deal and trade-in. A very comfortable and smooth transaction. Last but not least was pick up day, which was a wonderful experience. Thanks to Javier who was very knowledgeable and personable. It was like dealing with an old friend . He took the time to explain all the features thoroughly . I would highly recommend Subaru of Morristown for a great experience!

Absolutely amazing experience with Jeff Waechter who helped me buy my first car. He narrowed down the perfect car for me and together we worked to find a reasonable price. The entire experience was very effortless and any questions and concerns were handled well. Loving my new subaru legacy!

Subaru Morristown just did a great an excellent job for my daughter,who just purchased a Subaru Forester! Jennifer and Eric were excellentsales people. They were professional and helped my daughter to securean excellent fair package! The attitude at this dealership is refreshing and I will recommend them to my friends! Well deserving of 5 Stars!

Great service! Bought a CPO Impreza from Bob Parks. Very professional, took his time to explain everything and walk me through the process. Would definitely recommend Bob to anyone looking to get a Subaru.

I get it. Subaru service is not Mercedes service, not even close. Even at that, the 1 mile road test to check out my complaint about the poorly and erratic lane assist was a joke. Of course, the technician found nothing wrong. I guess I will have have to drive all the way out to where I bought the car for decent service. - For an indication of this dealers attentionvto details, see pictures from their waiting room with posters hung crooked and conflicting messages about WiFi service.Finally, the fact that I had to go and remind the service staff that my car was sitting ready to go in their driveway was disappointing. (The way I discovered this was by locate my vehicle in the Subaru app.)

Friendly and courteous. My sales person Chris was very empathetic to my emotions and concerns about leasing a new vehicle. His response and attention was so appreciated. I felt I was being heard with my questions and never felt forced or rushed with the entire process.

Ricky was very helpful and friendly. My Crosstrek was ready when Ricky said it would be. So I wouldn’t have to wait he set me up in a loaner vehicle. Great service team

Overall very dissatisfied with our experience there at Subaru of Morristown. Despite the fact that we followed through with our purchase there, I regret doing so, for this is the most incompetent dealership that anyone in my direct family has ever dealt with. From the start, it was a negative experience, and continued to be as such after the first servicing, done by them. Within the past 3 years, I have bought 2 new trucks, and a Sprinter Van. All of which were seamless, easy experiences. I was treated with respect, answers came in a timely manner, and no damage was done to my vehicles during servicing. This dealership not only didnt get back to me at all, let alone in a timely manner, during the purchasing process, but then once I brought the car in, they scratched my shift knob, and cut my emergency brake lever. My guess is the person who serviced the car had a tool in their hand. The only reason Im even giving two stars instead of one, is because we absolutely love the vehicle. This dealership is terrible though, and we will not be returning here to buy my sister, or fathers subarus next time. They couldnt even call or email me back with my issues when I contacted them. Complete lack of respect from Subaru of Morristown.

On 5/25/21, late in the afternoon, I had an unfortunate occurrence where I had a puncture to the sidewall of a tire in my 2020 Legacy. I called and spoke to Randall. He started the process of getting a loaner setup and getting my vehicle in to have the tire replaced. On arrival, I was greeted by Randall and Ricky. They were exceptional! Very friendly and professional!! I was out with the loaner very fast!!! I received a call by Randall around 2:00 the next day that my car was done. When I arrived I was again greeted with professionalism and courteousness by both again. EXCELLENT & FAST SERVICE! HIGHLY RECOMMEND Subaru of Morristown! Ask for Ricky or Randall. Guaranteed you will be happy.

Extremely rude women in the service department wouldn’t transfer me to a supervisor or manager who’s knowledgeable with STIs to ask a question about the car before scheduling an appointment. Thanks for the help.

Victoria did an outstanding job keeping me informed and arranging for a loaner. She is professional, knowledgable and courteous. Thank you.

Mr Christ, he is very cooperative, nice nature & good understanding. He help me lot for buying new car.

I highly recommend Subaru of Morristown . From sales to service they definitely exceeded all of my expectations . Working with Ricky was a pleasure and made the entire process enjoyable and easy . - Newton Richards