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Verizon Authorized Retailer - Russell Cellular
129 N Park Dr Suite 13, Monticello, AR 71655, United States
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Verizon Authorized Retailer - Russell Cellular
Comments
Na
Review №1

Ms. Fannie was very professional and knowledgeable. She answered all my questions and transferred all my data from my old phone in minutes. I was in and out with my new purchase in under 30 minutes!!!! Have already recommended someone to her!!!

Ti
Review №2

Tiffany is the best! She sincerely cares about your experience and goes out of her way to make sure you are 100% satisfied.

An
Review №3

Fannie is the quintessential professional. Shes courteous, helpful, patient, knowledgeable and kind. She is the very best Business Representative from whom I have had the pleasure to make a purchase.

Su
Review №4

Tiffany was amazing! Very knowledgeable!

fa
Review №5

She was very nice and explained everything. I will definitely return soon.

Sh
Review №6

Love the girls there they are helpful n customer oriented

J.
Review №7

That young lady worked with me, she was polite and was very good at explaining and helping me come to a solid decision on what was right for me...hey you got a keeper there...I did door to door selling Amyway as a teenager, She was great,, so much better then automated stuff.....

Cl
Review №8

Service was great Tiffany was very knowledgeable in the product that I wanted I am happy that I want theyre happy with the Service that I had

ge
Review №9

Kathleen at Russell Cellular @ Monticello was so very helpful! Thanks for going above & beyond to make my experience of early upgrade due to a damaged phone less stressful!

Ka
Review №10

Fannie is byfar the best

ly
Review №11

Service was great. The phone I wanted had to ordered. It came in fast and I received help getting my things transferred.

Re
Review №12

Great service and help with rebates!!!

Ta
Review №13

Wow the lady that helped me made everything possible. Great personality great service.

Br
Review №14

Amazing customer service from these ladies. Ive purchased a phone, a hot spot, and then returned it, then Verizon got my bill wrong and they got it fixed for me.

Cr
Review №15

I went there today because my SIM card malfunctioned. Instead of offering me any help, the rep said something had to be wrong with my phone and not the SIM, I would to pay full price for a new SIM, and I couldnt even purchase the SIM myself since the account is not under my name. I had to drive another 3 hours just to get another SIM and thankfully that rep was willing to do their job.

Li
Review №16

It was a very good visit

An
Review №17

Friendly staff she helped me with all my cell phone needs

De
Review №18

They are great with the people an me for if I need anything fixs they will try to help you very proud of them

Fr
Review №19

Very helpful, thorough and fast service!

Sh
Review №20

Kathleen was very professional and help me with every question that I had.

Ph
Review №21

Excellent service!

Ji
Review №22

They were helpful each time I have been there and have even suggested a couple ways to reduce my bill without cutting services. Its where I go every time my phone dies.

Ma
Review №23

Great customer service

Ca
Review №24

She was friendly but told me unless I was there to make a payment she was going to close in ten minutes and still had a another customer to take care of. I took the hint and left. Wont be back.

Gl
Review №25

The employees was very helpful

Information
2 Photos
25 Comments
4.2 Rating
  • Address:129 N Park Dr Suite 13, Monticello, AR 71655, United States
  • Site:https://russellcellular.com/?y_source=1_NDE2NTc4OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 870-460-0020
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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