I broke my phone last night, I did not think it was able to be saved. First thing in the morning I called and they were super responsive and could do it right then. I sent the phone over in an Uber delivery and it came back to me in one, I sent my phone off at 10 and the phone arrived at my house at 11. Super quick and I was so thankful. Thank you steve, I am recommending you to all my friends.
Cracked my phone on the construction job and he was able to fix it within 1 hr ! Unbelievable service with zero bs...I called him a magician because the guy worked magic and got me back up and running faster than anything I have ever seen. Customer for life!
Thanks Steve for all your help. I am greatly appreciative of your help and advice. I know you are sincere about your work and in helping others. I do know that if I need any help or work on my electronics I will certainly be in touch and also highly recommend you to others.
Steve is everything all the other reviews say... I was desperate and he took me right in literally the same day I called. He is honest and has expertise. He literally takes time and explains what he has done, and how to treat your computer..He tells you up front what his costs are. (very good prices) I would drive a very long distance just to go to him for my computer repair.
First of all, I am grateful that the business was open after I left work at 6:00 PM on a Friday. The home button on my older iPod had slipped out of place. I expected it would be hard to fix and I would have had to leave my iPod for a few days. Although a more permanent fix would be costly (more than the iPod was worth), the owner assisted me by quickly identifying the problem and assessing a workable solution within a few minutes. The charge for the quick fix was very reasonable. I really appreciate the quick service I received. I will be back if I need any computer or phone repairs in the future. I would highly recommend this business for tech repair needs.
Great service, great work repairing my phone, friendly people, conveniently located downtown Monterey: whats not to love? This is one of the rare places where you actually get what you came out for--and then more. I.e.: they fixed my phone screen while I waited, yes, but they also gave me a sheet of info on the latest security threat to my computer and what to do about it. So my 5 minute wait was productive! Can you say, Thats what Im talking about!? Love that they care about the community, too. Next time your phone or computer breaks, give these guys a call. Lets help this new business thrive as they help us have healthy phones and computers. We need more great businesses like these in downtown Monterey.
He is the most honest repair professional I ever dealt with. Instead of repairing my MacBook and taking the money he advised me to buy a new one with the money doing himself a short term disservice but gaining a long term customer. This honesty is unfortunately rare these days.Thank you Steve for your honorable work.
I brought it a Google 4a, that Steve was able to locate a replacement screen and install. Work done as promised and high quality. Would definitely recommend Steve for doing all my phone and computer repairs.
This guy knows his stuff. Did great repair on my ipod classic and great price where I know I would have paid triple the price elsewhere for the work he did. Highly recommend.
Well, now you have your second negative review. I was going to give you two stars, because you initially seemed honest. However, then you accused me of lying when I went to retrieve my device. You also weren’t completely straightforward telling me that you didn’t think anyone in the area could perform the repair. Nice customer service, I’ll take my business elsewhere.
Solid service and was understanding and helpful with issues I had with my phone. The new screen works great!
I came in to see if Steve could revive my 10 yr old laptop which had finally died. Steve immediately diagnosed the hard drive which was 100% healthy and gave me a detailed course of action and estimate on what he could do to solve the problem. After a few hours he found that the laptop was unable to be salvaged, but he sold me a refurbished laptop with my hard drive in it for less than the amount quoted to fix the old computer. Very pleased with Steves thorough and transparent approach. Would definitely come back in the future.
The guy didn’t speak much he was weird . Ever since I picked my phone up it’s been acting off ... strange people contacting me .... phone calls .. know my name .. phone number . I only had a screen fixed .I saw your response and yes it was your store . I don’t use my real name online for SAFETY . Whatever you did to my phone ... whomever you gave my info to .. please UNDO IT !!!!!
Spent $30 to find out what was wrong with our custom PC. Explained the issue, and what we had done personally to try and fix it. He googled the issues right in front of us and told us what google said, even though we told him we tried all of that already. We were then told we were pretty much out of luck because nothing that we had tried worked.Save your money and just google the issue yourself.
Excellent Communication, knowledge, ethics, and standards. Clearly state what you want, what you need, what you can afford, and this man will tell you what is possible. I recommend this business on all accounts. What a relief to know this place is open, whenever an issue arises. Thank You, I WILL REPAIR!
Great service, very knowledgeable and fast
I brought in a broken laptop screen in hopes of repair. The service was awesome and worked with me on the time frame I needed it back by. The result at the end was very good and the price was reasonable.
Very thorough and EXCELLENT customer service. I highly recommend him. Thank you so much for all your help, Steve !
I called this evening at 6pm very nervous because my iphone stopped working. Immediately Steve told me what was wrong with my phone and offered to wait for me to bring my phone in. By 7pm my phone was like new!! Amazing how knowledgable and helpful Steve is! Highly recommend!! Thank you Steve!!
Thank you for helping me repair my portable solar panel.
Great service, very good prices and the best customer service I could ask for. I Will Repair goes above and beyond for there customers. I was very happy I went here to get my phone fixed and would suggest everyone to stop by if you have any problems with your phones.
Steve immediately found a replacement screen for our main office cell line and had our phone fixed in hours. Professional, Polite, and he knows his stuff! Steve saved us money and fixed the phone very quickly. Thanks again Steve!
Excellent service, friendly, fast and best prices in the area! Highly recommend and so much better than going to Verizon or Apple!
Very helpful with insight
Steve is great. If you have anything to do with connecting wireless devices such as dash cams to your phone hes the man
Amazing service and kindness. Fast and efficient. Bring this man your business. He appreciates you.
My game console was returned to me, disassembled, in a box. It was overheating and Steve initially warned me he may not be able to fix it. A few days later he let me know it would probably cost more to repair than its worth and gave me the choice to have him continue or pay $50 and come get my console. I told him Id come get it. When I got there and paid the $50 he gave me a box containing my disassembled console. I was bewildered that he did not take the time to reassemble it. I wont use his services again.
Very efficient, fast and good prices. Absolutely recommended! Thank you Steve! :-)
This place is great! I needed a new screen on my Samsung Note 9 and they were able to replace it for much less than the cost of a new phone. I also used a KRML Save30 Store coupon, which offset some of the cost.It took a little under two hours for a repair, which is much quicker than having to send my phone off to Samsung. Friendly communication the entire time, and he even installed my new screen protector for me (I hate having to do that myself so it was a relief, haha).They also have a selection of cases and accessories for pretty cheap, plus a nice waiting room / lobby area with comfy couches and chairs.
As an older admittedley challenged computer user I was at my wits end with really poor performance from my 7yr old windows 7 computer. Just before spending 5 or six hundred dollars on a new machine I went to Steve @ I will fix on Tyler st. in Monterey and withing 1hr. my computor has never performed so well. Steve is absolutely on fire. He explained everything to me in a way even I could understand. Im so happy to have gone to him. Needless to say I will be a liftime customer.Steve Pondick
Great service and very fast and honest with their customers! The nice friendly gentleman also gave me a good referral on a local restaurant that was amazing..:. If I could give this place a 10I definitely would...
I GIVE HIGHEST PRAISE FOR THE SERVICE I GOT. STEVE IS AWESOME. VERY PLEASED THANKS.
TL:DR: This is how a business should be run! This man deserves any business that can be sent his way. Will get the job done, be upstanding, and take care of his clients!I was in a really hard place, having broken a small peice of my car locking remote (I have an old car, the only way to have a functioning door is to lock/unlock with the remote). Without a working remote, my car is borderline useless.I was looking all around town for a place that could solder this small peice back to the remote to get it functioning again, and I stopped by I Will Repair in the hopes I could find some help. He was the only man in town willing to help and offer suggestions. He went so far as to let me use his own equipment in the back to solder it myself, FREE OF CHARGE! Didnt ask for a thing in return. He went out of his way to help me and without any offer or suggestion of payment.Just a good, honest business. Do not have any hesitations to bring your business here. Should I ever have a need for his services, this will eb the first and only place I go
Hi friends! After trying the services of iwillrepair for the first time. I can only say that they are the best Xbox repair providers in Monterey. I will definitely choose you guys again if I need any repairing for my devices.
Steve was knowledgeable, friendly and offered reasonable solutions for my busted iPhone screen.
The service could not be done any more professionally. I’ve tried other repair facilities in Monterey none have been able to diagnose and fix my problem with such efficiency
Hey guys,we went to this shop to get a invoice of our tablet for our insurance because it’s broken und doesn’t work anymore.The advice was perfect und with a lot of information.They worked very quickly und exactly.We would go there the next times if it’s necessary.
Quick and friendly service
Very helpful and informative.
These amazing people fixed my pc it was broke and the mother board was also broke I bought a new one they fixed it like brand new these people will repair you device
He helped me out on multiple occasions until we found the source of the problem. Thanks a bunch!
Neither i visited this place nor i rated it ever before nowI am feeling very insecure about the fact that my phone is being hacked maybe and the reviews have been written by itself on my behalf
Excellent service, I fix my cell phone like new. Very kind the man who attended me. I dont speak much English and I use the transfer to be able to explain myself better. I recommend them, also charged me cheaper than the mall and composed my cell phone in less than 1.