I had an appointment at All Automotive. When I called to inform them I would not be able to make it I was rudely hung up on. Im trying to find a reliable mechanic and All Automotive will not be getting my business. They must have no need for customers treating people like that.
Really surprised to see such a rude person. Came for diagnostics after car broke down and Mark found problem with transmission, no problem there. Later was given an estimate on the work needed. And when I was just asking normal questions about pricing, he was super rude and telling me that if other places promised me cheaper price. I should go there. I am going through divorce, and big move across the country, and just was trying to figure out how to pay $ 6500 repair costs. Next day Mark emailed me saying that I better go somewhere else.so he refused to provide service. Which surprised me even more, usually places trying to keep clients and help. Instead he told me again and again about his experience but refused to do the job for some reason. Thankfully I found more than one place that could do the same job. 1000$ cheaper. And much faster. The actual transmission shop so they know what they are doing.When I arrived to pick up my car it was moved to the back of the shop. So Mark had to use a pusher to get out.(probably thats how he moved it there before)Pusher damaged my new shiny car on the front bumper so bad. Down to plastic. So needs a paint job.Mark said when I will fix my transmission to just stop by and he will repair it for me. Didnt even apologize. I was so disappointed 😥 terrible customer service really. If you have so much experience why you have a pusher that has damaged sponge on it so it scratched my new car??why didnt you even say that you sorry for this.I am already struggling with anxiety and depression and this added tremendous amount of stress and pain to my heart.Now Mark is not answering emails. Even he told me he would refer me to the body shop,as he is not able to work, I am moving to the Eats coast on September 8th, so if he wont answer soon will have to fix it somewhere and send him a bill or to go to court with it already when I relocate as I have pictures from Progressive insurance the day before and next day with bumper damage. So I have proof and Progressive insurance have proof, but I am incredibly disappointed how someone could be so careless and rude.Mark damaged not just my car, but affected my well-being horriblyBeware people, he only wants big checks, without putting any work to it and doesnt care about you as a clientKarma will get him, or maybe already did
I had a great experience, the DMV required a star smog for my vehicle so I came here. The shop is very clean, and Mark was very professional. My car failed the first time and Mark was helpful explaining possible causes and pointed me in the right direction to get things working properly. The shop is a bit hard to see, but it’s a diamond in the rough worth checking out.
He knows what his value is and charges accordingly. I went to him today for a brakes issue and was ready to double check with everything to ensure I needed what he suggested. Turns out, he found the smallest issue and just charged for the time he spent on it and gave recommendations on a unique issue Ive never heard of before for the next brake job that we do need. Priceless.
Great honest shop. The owners very knowledge and is willing to walk you through diagnosis and repair. This shop owner is the only one I trust with my vehicle.
Just hung up with Mark. I need a smog for my motorhome to complete registration and was having trouble finding anyone in the area doing them with COVID creating back-logs for all. Mark explained he had no room right now on his lot but spent 15 minutes with me on the phone helping me to find an alternative option. Customer service at its best! All Automotive will be handling our future automotive needs. Thanks Mark!
Honest, friendly people doing quality work. What more could you ask for? Want to be treated like family? Go here.
Good, honest people. When I can, I work on my cars myself, but was lacking the tools for this job. This mechanic knew his stuff, gave me a fair price for the work, and got it done in a timely fashion. He also set me up with a buyer for the vehicle I was getting worked on. The buyer had brought in another vehicle for a pre-purchase inspection, at which point Mark, the mechanic, told him it was a lemon and steered him towards mine instead. So that was a nice bonus for taking my truck there.Overall, couldnt ask for better service.
Great mechanic. Very knowledgeable and friendly. I recommend this shop to anybody trying to get a smog or any work done on their vehicle. I appreciate the time he took to research my car and get it to pass smog. Best shop Ive ever been to. Thanks all automotive!!
One of the most reliable, honest and amicable automotive repair shop on the peninsulaAll Automotive is a first-class customer friendly business. This business provides honest assessments and exceptional repair services. If you are looking for quality automotive service for low price, All Automotive is the place.
High quality reliable auto repair at a fair price. Highly recommended!
Mark is honest, up front, and available.
Nice guy. Level headed. Knowledgeable.
$134 to put the car on the hydraulic lift, tell me there’s a hole affecting the AC and do nothing about it? That’s a 15 minute job, you all should be ashamed of yourselves.
Love.the Mechanic..Love the receptionist!