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T & T Auto Repair
117 Fairground Rd, Monterey, CA 93940, United States
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T & T Auto Repair
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Ro
Review №1

The owner is a thoughtful knowledgeable person. Reasonable prices. Highly recommend!

Ne
Review №2

Zero stars. Their negligent repair work caused me to almost have my engine blow out on me TWICE. The Subaru dealership suggested I file a complaint with the Bureau of Automotive Repairs because the repairs to my engine were done so poorly. The owner Thuan refused to give me a refund for the $3k in repairs that he did, and the dealership is quoting me at 5k to do the job correctly. The owner offered to repair the car for the THIRD TIME at no cost, but at this point I cannot trust anyone at that shop to complete the work correctly. The first time he repaired my oil leak it started smoking on the freeway and I had to get it towed from Monterey to Sacramento for him to fix it. I am lucky my engine did not blow up because of these people. Then in March 2021 I took the car because I told him there was an oil leak, he claimed there werent any, so I got a second opinion from the dealership. Thank god I did, otherwise my car would be a ticking time bomb, leaking oil all over town.Im attaching photos that the dealership took of all the leaks they found that T& T claimed I didnt have. I am a single mom and rely on my car to get my daughter and I around. This shop is unscrupulous and now I am stuck without a car and costly repairs due to their shoddy work. I will have to go to small claims court because this guy thinks he can just take advantage of me, I would be crazy to trust him for the third time to repair my oil leak correctly. STAY FAR AWAY.*UPDATE- I gave the owner a THIRD chance in order to avoid taking the legal route since he supposedly guarantees his work for two years. I had the car towed (at my expense) on May 3 and asked Thuan to give me a summary of proposed repairs before starting work. It is now two weeks later, he has my car in his possession and wont return my messages.

Ko
Review №3

Quick, efficient, low cost. My first visit. Recommended by neighbor. Thank you Thuan

Ke
Review №4

We were in from out of town when our car began making a weird noise. The technicians were so helpful and literally dropped what they were doing to help us out so we could still make our travel schedule back home. Not only that, but the problem was quickly diagnosed and we made it home safe. The efforts of T&T are so appreciated!

Ki
Review №5

I was a loyal customer to T and T auto until they made a mistake fixing my brakes it breaks. The next day my brakes failed resulting in an accident. T and T covered up cheek hovered up their mistake even though I told them not to touch my car until the adjuster got there. The accident went down as my fault

Fu
Review №6

Professional approach of the staff demonstrated through quality work.

ri
Review №7

Very efficient and helpful smog testing facility. If you need to go to a Star certified tester this is the only place in the Monterey area as I understand. Many others but this is thr only Star.

Ro
Review №8

Thuan is very professional and works quietly, but efficiently. I have done smog test twice at this place and I have not been disappointed. Service here is very good and done in a timely manner, and at a bargain price. I will definitely return to this place in the future.

Kh
Review №9

I came late in the day for an oil change & smog I did not even have proper paperwork for smog . I had no appointment and they were extremely busy . The mechanic got me in quickly . They did a great job . My car runs better now. It cost under $100 for both . Very happy with my experience. I will return again to this shop . I highly recommend this shop

Es
Review №10

I needed my car to be checked before heading out on a long trip. The technician did a thorough job and cleaned up my breaks and replaced my front struts. There was a slight hiccup with the repair, I took the car back and it was promptly fixed. The owner may be a man of few words but the techs are friendly and the work is high quality. I would recommend this place to everyone. I wish I would have used them sooner as I will no longer be in the area. If you are looking for a no-nonsense shop that gets it done and does honest work then take your car to them. Big thanks to T&T Auto for a job well done and peace of mind.

Is
Review №11

Worst communication… cold angry man had me waiting around all dayLeft my car unlocked with the keys in the ignition in his sketchy parking lot ALL DAY! Do not go!

Wi
Review №12

Efficient and quality service at reasonable costs.

Ze
Review №13

Always happy to go at T&T fast service. I be back soon .

Mi
Review №14

Very detailed on what needs to be fixed and always does a great job

Be
Review №15

Good prices, rotated my tires, changed filters, and changed oil for 70.00 I had similar confusion with communication, they didn’t call me when it was ready or answer their phone. When I walked back, my car was ready outside but it was difficult to get someone to help me check out. Close to my home so I will probably return.

ja
Review №16

My check engine turned on and I wanted to take it to TYT auto and the only thing they told me that they are busy without telling me anything else, they did not tell me you can make an appointment for this day or anything, the man just turned his back on me and was It was, my recommendation for TYT auto is that they look for a customer service staff if they are very busy.

Pe
Review №17

It is a wonderful place they have helped me a lot, very good service tks

Ma
Review №18

Quick efficient service.

Br
Review №19

To all the people complaining about Thuan being rude? Get over yourselves. Does he have the social graces of Carey Grant? No, he doesnt. I moved out of town and I still drive an hour to make sure he services my car. Thuan is a very honest mechanic with solid prices and if you value social finesse more than that, then you dont even value a good mechanic so please stop complaining.

Ma
Review №20

Very reasonable pricing and quick work. Did a rear brake job on my truck in 1.5 hours and texts you when hes finished. I will be back again!

La
Review №21

Good people fast and efficient

Aa
Review №22

Tried swinging by T&T for a smog check/tune up. Walking up to the garage I was asked by an employee what I needed and was told “No, too many already”, no follow up questions, no “hey come back later” or amplifying info. Luckily It lead me to a great spot in seaside w/ great customer service.

C.
Review №23

Mr. Tran has saved me $$$ over the years with multiple cars. Very honest, great service. Super fast smogs also if needed.

cr
Review №24

Repeat customer. Fair prices, fast service, and friendly

Jo
Review №25

So I here from friends Good Service, pretty reasonable Cost,

An
Review №26

I am very comfortable with this place. The gentleman in charge neither sweet talk nor scare you. He will tell you in a simple way of what need to be done. Some think that he is rude or doesnt care, but in most cases that is what honest people do; tell you like is. I have been to a lot places, and this place I would recommend to friends. Thank you T & T.Update:Took a van and a truck in for new timing belts. The price was more than really reasonable (THANK YOU T & T). Now that its more than six month later both cars run smoothly; no problem at all.

Ag
Review №27

Came here to do a smog, best prices in town, waited very short time and it was finished. I came back to do some services on my car because of the great service I received while here for the smog. Trustworthy and quality work is done here. Thank you!

St
Review №28

I had the same experience as Cliff Caton comments below. I thought it was me until I read the reviews. I really thought maybe I had offended him in some way. It was strange and uncomfortable, like I needed to apologize for something.Attached Cliff Catons comments:Dont be fooled by photos and hype. Went to get a smog and was ignored for 5 minutes while they walked by me (really true). Finally I asked about a smog as mechanic walked by me. He said not right now and I asked when. He kept walking and didnt respond. I waited for about 10 minutes and he never came back. Ive been in the auto repair field for forty years and believe me this place is a dive plus they are rude and unprofessional. If they had no stars I would post that.

Lu
Review №29

I only went there for a smog check there was a hispanic guy and a asian guy as soon as i walked in i told them i need a smog check and the asian guy ignored me and told the other guy to tell me that i need to wait I asked him directly how long was the wait and he just walked out to the office I waited for like ten minutes and he never came out the office so i just left

Bo
Review №30

Been coming here for almost 10 years. We live in salinas now, but still drive over to come here because this place is inexpensive and the only place I trust.

Am
Review №31

Blame it on Covid-19 (maybe) but Ive just purchased a new to me Class C and NO Help Whatsoever; not even a referral for other business still working. I needed help with misaligned headlights to minor faucet leak and only received 2 word response over the phone. Too Bad ... my money is as Green as the Next...

ja
Review №32

Lazy. Brought my car in for an inspection as it was obviously having some serious issues. Spent about all of 2 minutes under the hood and sent me on my way with a clean bill of health. Well turned out I was right and I bent a rod about 5 miles later. Now currently searching for a new engine. Do not go here.

Mg
Review №33

Fair, professional service. I had to find a special type of STAR smog check shop for my old car (1998 MB), and this is the place in the Monterey area that does it. The shop’s hours accommodate working people and its prices are competitive.

cl
Review №34

Dont be fooled by photos and hipe. Went to get a smog and was ignored for 5 minutes while they walked by me. Finally i asked about a smog as mechanic walked by me. He said not right now and i asked when. He kept walking and didnt respond. I waited for about 10 minutes and he never came back. Ive been in the auto repair field for forty years and believe me this place is a dive plus they are rude and unprofessional. If they had no stars i would post that.

_a
Review №35

Lee is excellent! Smog check, a quick 15 minutes. Im referring him to friends for smog check and auto repair.

Al
Review №36

Quick, fast and easy. Got a same day smog check. No complaints.

Ma
Review №37

Thuan is awesome. He may not be very talkative, but thats exactly the kind of mechanic you should want, because he doesnt waste time. All of his attention goes into getting the job done thoroughly and as quickly as possible. Ive tried lots of auto shops around town, but since finding T&T, I seriously never go anywhere else. The prices, service, and advice are great.

Gr
Review №38

Just perfect no B.S. great service and professional. I gat a phone call on the fix and close to the quoted price. I will go there again very happy. Thank you

Ir
Review №39

Always satisfied work well done!!

S.
Review №40

Thuan is a great mechanic. He is fair, its an easy location near the Fairgrounds, he has reasonable prices and the repairs get done within a decent time frame. I take both my German cars there and I am pleased. Also, they are the best when it comes to smog checks, too! $40 for a check and the certificate is the best deal in town! Thank you!

He
Review №41

I wasnt sure what was wrong, but I suspected my brakes or something needed replacing. It was my brakes and rotors. He got me in on Saturday at my request and he didnt have my car all day despite being very busy! He did great work and has very reasonable prices. He seems very reliable and I am just thrilled to have found a good mechanic. Im a happy girl.

Am
Review №42

Nasty! Disgusting! I have no idea why this place has high rating. Extremely rude. I was there for 10 minutes yelling hello hello. I didnt know where the office was but then I realized he is in the office and not responding! When I politely asked if he can do smog check for me he said he doesnt have time for me! There is NO ONE in his shop. Its very sad that people like him are in business. Take your business somewhere else and save your day from this nasty guy.UPDATE:I then went to Mikes Auto and got my smog done. Nice, super quick firendly and cheap.

je
Review №43

Very good and fair price

La
Review №44

Great customer service! Quick smog testing!

Th
Review №45

Ill put this as simply as possible... This is a hard working, honest and reliable mechanic, and a man I comfortably trust to complete all my auto service and repair jobs. His prices are very fair, and in spite of being quite busy, he renders quality service in a timely and professional manner. This is a top notch mechanic, and a rare and special find in this industry. FIVE STARS

Me
Review №46

Great place for all your auto needs at a decent price. Smog check is only $40 and you’re in and out in less than 20 minutes without an appointment! Also open Saturdays.

Se
Review №47

Quick an easy for smog checks

Cy
Review №48

Excellent, superb service!

Ro
Review №49

Top notch service, he does what he says hes going to do. Very honest

Ja
Review №50

The guy is legendary. May not look happy, and prob is not due to the large volume he deals with on a daily basis. But the guy is extremely honest and efficient.$40 out the door smog and quick when not busy. Hard to beat for the area. Test only center too. Been going for years.

Da
Review №51

I really enjoyed going here!! Super incredibly quick and great service!! Got a smog check, certificate, and they sent it to the DMV in under a half hour and for a pretty darn good deal!! Thank you!!

Tr
Review №52

Super fast and friendly busy little business

Ch
Review №53

People where I live at can suck my left nut for having 7, thats SEVEN vehicles. Nonetheless, not once i ever had a problem taking all SEVEN vehicles here when its time for smog. If my dirt bikes ever needed smog check, Id also take it here. Great job guys!

Iv
Review №54

Hes a good guy. Always fair and honest. His prices are fair.

Pe
Review №55

They take great care of my Acura, fast and great service. Great price. Very reliable!!

Jo
Review №56

Fast and fair price for a smog check. Will be bringing in my car again for more service and hoping I leave feeling as happy as I did last time! *addition to my original review* brought my car back for a check engine light and SO THANKFUL I came back here! Left overly satisfied with the work done (quickly too) and didnt feel ripped off like EVERY other shop Ive been to! Thank you Thuan! Customer for life!

An
Review №57

Smog service... in and out with no appointment in about 20 min. Great service and friendly technicians. Best experience in years.

Su
Review №58

Definitely id recommend t&t auto. Mr.Lee is so nice and he really helped me out when my jimmy needed some serious parts and he was very reasonable in price. I wont take my car any where els but to mr.lee at T&T auto. ❤️❤️❤️❤️

Ja
Review №59

Best price around and was quick with getting me in on the same day without scheduling an appointment.

B
Review №60

Car broke down and had steam coming out of the hood, dropped it off right before close and in two days knew what was wrong and was originally quoted 1,100$ but final bill came out to around 800$. Was very quick and efficient and even worked with me on payment. Will definitely be returning for more work.

Ri
Review №61

Great mechanic. Great service. Great prices.

Sa
Review №62

Honest work for honest prices. Polite, respectful, welcoming. Quick service. I dont often like taking my car into shops because I can do a lot of the work myself, but this shop I would recommend any day.

Ra
Review №63

In its early years, T&T Auto Repair was the best around with a team of great mechanics who knew what they were doing and would spot issues before they became problems, saving money and time - which made Thuan’s lack of verbal communication skills (mutters; doesn’t explain the problem well; and rarely calling with updates) tolerable. More recently, the turn around of mechanics have been many and the service has suffered, which makes Thuan’s communication skills really maddening! Brought in the car for an arranged fix (a week in advance to order part), but on the date he had no clue about the part, left the car because he told me he would call…no call, not fix that day as the part arrived late in the day! For the occasional lube job or smog check, its an ok auto shop, but wouldn’t trust it for any major work!!

Om
Review №64

I came in to get my belts replaced and oil changed about 3 months ago. You guys had me in and out in less than an hour. I know you guys are constantly busy. I just wanted to come on here and thank you for the fantastic service. Cheers.

Ka
Review №65

Fair and hard working. Much appreciated

Er
Review №66

Great mechanical service.m

Ro
Review №67

My friend and I swung by 15 minutes before closing because of a mysterious squeaking in our much-travelled car. It ended up only being an oil leak mucking things up, but the leak was fixed quickly for a very reasonable price! Very happy with the mechanics attitude, and customer service was great. I recommend this place!

Pa
Review №68

T&T is absolutely the best! Prices are reasonable, job is done quickly and they dont try to gouge with unneeded repairs. I take both my Acura and my wifes GMC there.

Sh
Review №69

I always take my car to T&T. I trust him. I know he’s not going to tell me something is wrong if it isn’t like some mechanics will do just to make a buck. I recommend him to anyone looking for a really good, hardworking, and honest mechanic.

Da
Review №70

Literally the fastest smog, nice guy. 10 minutes flat including paying. 2000 honda civic

Sa
Review №71

Great, quick, convenient Saturday smog check. No appointment, in and out in less than 1/2 hour. Very pleased with my 1st visit.

Ga
Review №72

We have been coming to T & T for the past 7 years for smog tests and oil changes for our Toyotas. Service is always quick and fairly priced. On a rare occasion when we need repairs done, T & T is the one and only shop we go to. Thuan and his crew are hard-working and trustworthy and when Thuan gives you a quote, it is spot on. No gimmicks, no extra charges.....just pure honest-to-goodness, straight service!

An
Review №73

I have taken my car here several times and have always been impressed with the honesty and efficiency of the owner Thuan. Last year I had came to him on Thanksgiving Eve with a overheating car that I needed to drive on a road trip the next day. I explained to him that I needed the car the next day and he correctly diagnosed the problem and and had it done by 6:30 that night. Thanksgiving was saved. Many thanks Thuan

Am
Review №74

The owner Thuan doesnt call you about the progress or parts needed, so the customer has to make an extra effort to call and follow-up: Beware, if you dont, your car could just be sitting there with no work being done!! (Also, note the canned/auto reponses to these ratings)

Da
Review №75

Son got dads oil change there really well down in and out with an appointment.

Br
Review №76

They are working on my car right now, Ill get back on the feed back, so far so good, theyre putting in my Transmission.

Kr
Review №77

I love coming here! When I have to anyway, T&T auto always makes me feel safe and prices are excellent!

de
Review №78

Great job

Br
Review №79

Honest and affordable. No other mechanic can match their quotes and they dont sell you on BS.

Li
Review №80

My husband and I use T & T auto all the time. Thuan just fixed my mini van and as usual, his price was very fair, cheaper than most other mechanics. He is very fast too. Sometimes he even gets my car back the same day! He tells you what you need and what can wait for a later time. He is honest, hard working and quick. Thank you Thuan!

sc
Review №81

I made a phone call to T & T auto repair to make an appointment for a smog, brake, and lamp inspection, I was aware it took two hours to do all three inspections so he suggested I bring in car first thing 8am two days from our phone call as we both new the procedure was time consuming, I came in for appointment and told him I had appt. for Smog, brake, and lamp inspection, the glare and angered looked on his face just stopped me in my tracks, I was warned by a fellow coworker that his personality was rather harsh but through my eyes it was rather extreme, the mechanic told me he was only expecting a smog, and not a smog, brake, and lamp inspection as well. He was very disgruntle and really was bad about communication the problem or any solution, so I felt very uncomfortable and said forget it I will go elsewhere and I left with a truly bad experience. Maybe he is honest and a good mechanic from other reviews Ive read but the way he treats and communicates to his customers is extremely uncomfortable.

Li
Review №82

Had my car there was smogged quickly and the price was very reasonable.

Sa
Review №83

Best price around for a smog. Quick, flexible, easy to find and work with

Wa
Review №84

Fast service with reasonable price. Highly recommend.

Ec
Review №85

He was able to fix my car in one day for a very good price. The shop was a life saver.

Ju
Review №86

Always so fast.

Cl
Review №87

The owner is a true Gem. Honest and fair and tells you exactly what needs to be done. It is my go to place.

Sa
Review №88

Absolutely nice...they checked our tire pressure for free. Thanks a lot!

JD
Review №89

Best and the most Reliable. A+++ and would highly recommed.

Za
Review №90

Tran tried to charge me $750 for a part that was not needed. Its been 6 mos and i had my car repaired for $110 by another repair shop. Also charged me $300 for general maintenance oul change etc. I found out he didnt even change the fuel filter!

Sa
Review №91

It is the grace of the Almighty that I found this repair shop. My son had noticed that the engine area had made a loud noise. He thought that there was something wrong with the timing belt period throughout the cars 5-year history that Kia dealer had told me that the car does not routinely need to have the timing belt change. But of course they want somebody to do the whatever Thousand Miles check up. my son investigated and found that it didnt have a belt it had a chain. now we have been through repair places in King City Coalinga and Salinas with poor service. They tell nonsense stuff that me as a lay person no better. I was skeptical because my son find the shop on the internet. My son was impressed that he knew about Kia cars and he was straightforward. He was also glad that he had fix the tension on the serpentine belt. I had this belt replaced last year in King City because its squeaked. Rossi put a new belt on and when I complained its still squeak then they told me oh you probably need tensioner pulleys and who knows what else. Well T & T found the issue which was that the belt tension was too tight and no more squeaks. My son was so impressed with his level of professionalism, his integrity, and skill that he wants to go to Automotive school now. Two snaps up for TNT in Monterey.

Al
Review №92

Thuan is the best. He is honest, hard working, and works fast. Prices are very fair. I am proud to be a customer of T&T auto. Thank you Thuan for all the good work that youve done on both of my cars through the years!-alex

Jo
Review №93

Trustworthy and great prices.

Ja
Review №94

I always get quick and aptly priced service. Cant recommend this place enough.

Se
Review №95

Great service, timely repairs done. Busy location, be patient

Is
Review №96

Straight forward and honest service for very reasonable prices.

po
Review №97

No nonsense business. Straight dealing

Ed
Review №98

The guys very blunt doesnt talk much but works fast

Da
Review №99

Still the best price on a smog check in the area! Fast, efficient, and on short notice

Ti
Review №100

This is a reputable shop.

Information
12 Photos
100 Comments
4.5 Rating
  • Address:117 Fairground Rd, Monterey, CA 93940, United States
  • Site:https://ttautorepairmonterey.com/
  • Phone:+1 831-372-5259
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car service
  • Engine rebuilding service
  • Oil change service
  • Smog inspection station
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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