I absolutely cant say enough kind words about this dealership!I worked with the General Manager Thomas years ago and knew if anyone could get us out of a very miserable situation, I could trust him to do it!We were blown away to be driving away in our new vehicle in a MUCH better situation than we ever imagined!! Robert and Thomas you are the absolute most professional and kindest in the business…The salesman at this dealership arent out to con you they truly care! Thank you guys

Amazing people! Not one moment did I feel unwelcome. They made my car buying experience an absolute breeze! Ed was wonderful to work with and really got to know my preferences before showing me the perfect car! John made the tedious paperwork super easy and explained everything perfectly! The sales manager Danny helped get the numbers where they needed to be to send me home in my dream car. I would recommend these people to anyone looking to buy a car they will get you in the car you belong in!!

First time buying a car and it was a great experience! Ill definitely go back for my future cars.(1) The communication via email was great and definitely a plus - I was surprised they actually told me the price options very directly without any of the normal games (Christopher). They also never badgered me for my phone number.(2) The pricing online was honest, accurate, and reasonable. The car I originally wanted sold the morning I was supposed to go see it. They let me know early in the morning because they knew I had a far drive and didnt want me to waste my time (James). They offered me the upgraded model at the same price they originally quoted if I was still interested in driving that way;(3) There was none of the typical sales pressure. I had a relaxed test drive with James and we had a friendly chat. He just explained the functionalities and never pushed me from the sales perspective.(4) The paperwork portion was very smooth. John was really helpful and explained the different things to me - again, never trying to sell me anything unneeded.So if youre new to buying a car - or just like a hassle free experience - I definitely recommend this place!

My husband and I had an excellent experience at Bob Mayberry Hyundai this afternoon.A huge thank you to Cliff! Cliff took time to show us the many options available on the new Hyundai Santa Fe. We fell in love during the test drive. Cliff was both knowledgeable and patient with our many questions.Bob Mayberry adheres to all COVID safety guidelines. My husband and I felt cared for during our visit to Bob Mayberry in Monroe, NC.

This was the best car buying experience Ive ever had! The whole staff was very pleasant and helpful. Wyddy was great, I couldnt of asked for a better more competent salesperson. I would definitely recommend Bob Mayberry Hyundai!Thanks for the great service!

I’m a first time car buyer and I just want to say that Mr. Ed (a.k.a. Big Ed) made it a wonderful experience! I must admit that I was nervous upon arrival, but Mr. Ed’s customer service made me feel very comfortable and he worked with me to be able to purchase the exact car that I wanted! I’m forever grateful and would recommend to everyone.

Great seeing all of the costumes and catching up with big Ed. Everyone there is so nice..

Purchasing a brand new car can be a little intimidating but Nahari made this process a smooth one. Because of his exceptional communication, listening skills and knowledge I was confident that I found a vehicle tailored to my needs. I must say I am so pleased with my new Hyundai. It’s the perfect fit. Thank you Nahari for making this a wonderful experience. If I could give Bob Mayberry Hyundai more than five stars I would.

Cliff was such a blessing during our car buying process. He was very knowledgeable about the car and answered all of our questions without being pushy. He was honest and kind about things and it felt like he was really looking out for us. We loved the car and couldn’t wait to reach back out to Cliff once we got our loan sorted out. The rest of the staff were very friendly and attentive. They took the awkwardness out of buying a car. We were very pleased overall. If you shop at Bob Mayberry, please ask for Cliff!! You won’t regret it.

Made the appointment for recall work and it was promptly scheduled and completed in under 2 hours. Had scheduled the appointment at another dealer and they wanted the car for 2 days. Mayberry Hyundai is very easy to work with, professional, and competent.

I could not have asked for a better Salesperson. Danny did everything that was needed to be able to keep my payment as close to what it was on my other Elantra. Danny and Rob make people feel special and makes you want to deal with Bob Mayberry Hyundai

One of the best car experiences Ive ever had and Ive bought 15 cars in my lifetime. Very courteous and knowledgeable people. Peter Newton was great to do buisness with. Thanks for an easy experience.

One of the best car buying experiences ever! Danny was on top of things from the beginning. He was able to work out a great deal for my son on his Elantra and my wife on her Sante Fe. Nahari was our salesperson and he was totally awesome! First time getting two vehicles in one night. You definitely have a customer for life. Thank you guys for an awesome experience.

I purchased my Tuscan from Bob Mayberry, I love my Tuscan it has been one of the best cars I have owned, when I first purchased my Tuscan I was beyond impressed with team working at the dealership from the sales team to the service department, I was always greeted with a smile and good ole southern hospitality, as the years have passed I have watched the great team that once provided this high level of service leave and a new less hospitable team come in, The service department seems to be unorganized and will never admit or apologize for anything. Basic services like an oil change are often met with return trips because the air filter cover was left open, forgetting to reset the oil change reminder on the dash, or services you requested were not done. Not to mention a basic service like an oil change has never taken less then 2 hours. When concerns about your vehicle are brought to there attention, they do not look into it. When these concerns have been brought to managements attention, they are quick to remind you that they are one of the highest rated dealerships, I dont believe that will be the case moving forward, if you want to live with your past accomplishments you will fail to meet the same accomplishments in the future... Hyundai are known as good long lasting cars that are dependable and should be serviced with pride and care, it appears that is not the case at Bob Mayberry. I will have my Hyundai serviced elsewhere, hopefully by a more engaged team that is eager to serve, unlike the folks at Bob Mayberry

I was able to get a quick appointment. The location closest to my home was booked 90+ days away. Thats crazy!! I will certainly drive to Bob Mayberry Hyundai for all my car care needs.

They looked out for me and respected by budget and bent over backwards to get me in my own vehicle! The service was absolutely amazing! It made my first car buying experience a great one! I have already recommended all my friends and family! You guys are amazing!!

The best staff! They got me in and out quickly and my issue was thoroughly addressed. The rocking chairs outside are so cute and comfy. It was nice to be able to just relax while my vehicle was being serviced. Its not a very flashy location, but the people are kind and genuine. Ill take good people over a flashy exterior any day.

I had a great experience on Monday (5/17). I came into Bob Mayberry around 9am and I was met by Mr. Ed Roary. I told him what I was looking for in a new vehicle and what I offered on my end for a successful transaction and myself a new car. He proceeded directly to the vehicles that fit what I was looking for and yes we found the one ! Brand new! I was not at the car lot long at all! Very pleased with my service! I have been with Hyundai for years and I recommend to anyone in search of a vehicle!

Bob Mayberrys Service Team is OUTSTANDING.Friendly, helpful, and willing to work with you on larger issues.

My experience with their service advisor, Jessica Taylor was most disappointing.My vehicle went to them from the dealership that I made my car purchase from, Scott Clark Toyota, for some maintenance work. After transporting the vehicle to them for a couple of days, myself, there was an issue I had a concern about that pertained to my vehicle once I got it home. And this was after being told that the parts that I needed were on back order and she didn’t know when she would get the part in.(a different issue not pertaining to what I was already researching). So aside from that, the issue with my car, that I haven’t had for thirty days, was brought to her attention. In speaking with her, the agreement after the conversation was to bring the car in so she could look at it. At this point, it was the weekend and the next business day wasn’t until today, Monday. So during the weekend, I decided to do some investigation of my own to kinda have my ducks in a row before going any further with speaking to her. So I decided to give her a call. After having the phone pick up and hang up and having to call back each time, I finally got her on the phone. She picked up the phone, said my name, caller id that’s how she knew it was me, and went off. Telling me how she was bombarded with work and being the only advisor there and that per our conversation over the weekend, to do as we discussed or speck with her manager to resolve the issue or something like that. She was so loud and very rude that it threw me aback. I couldn’t get a word in. Because when I took my car in, oh boy, the customer service was through the roof. Nice and how they’re the best in NC. Funny how people disregard you and your things when it’s not theirs. Believe me, when it’s about business, customer service is through the roof but once business is done, that customer service is no longer valid. It goes away. You don’t get the follow up phone calls or a how you doing? Not even a phone call back about any concerns after messages have been left. So when I was able to get a word in, I only needed to know my odometer reading when it was brought in. Again, trying to do some research about my concern before I got back with her. At that point, I was done. I ask the service tech, at Scott Clark to send my vehicle to another Hyundai facility to have my car serviced from now on. They honored my wishes and got me to another Hyundai dealer. And get this. The parts that Jessica said that were on back order that she didn’t know when they would be in, well the other Hyundai facility has them. You know, if she hadn’t been so rude in trying to get her point across, then I probably would still be waiting weeks or even months like she said, to get my car fixed. (And that’s not what I was doing my research on.) But because of how it happened, the dealership where I got my car, will now be actually paying to get something done and I don’t have to deal with people that can be so disappointing. Thanks Jessica. But I still will be researching that other issue we talked about.

Exceptional service. Courteous and thorough. Came to this dealership due to poor service experience at another hyundai dealership. Driving 10 miles farther to have car serviced at Bob Mayberry Hyundai! Worth the drive!

I took my daughter to shop for a car yesterday at Bob Mayberry Hyundai in Monroe, NC. Our experience was above any beyond excellent service. My daughter got a 2021 Hyundai Accent and I got the 2021 Hyundai Elantra, these cars are amazing. If you’re looking for a new car with great pricing this place is where you want to go. Peterson, the sales associate and Danny the store manager was awesome they walked us through the whole process they made us feel like a person instead of a credit score. They explained everything up front before they run your credit to see where you are, what car would be best for you. I have never been treated like this in my previous experiences when purchasing a new car. They paid off my old car and lowered my payment on my new car, with a good interest rate. All of the staff was amazing!! I recommend anyone looking to buy please go and see #The team at Bob Mayberry Hyundai. They’re rated five stars and more. 🤗🤗

Saw a car online that was perfect for me. Peter was my salesman, and I couldnt have asked for a more seamless car buying experience. From start to finish was a pleasure, and a lot faster than any previous car purchases Ive been involved in. He never tried to sway me to buy a more expensive car. I needed to take it back a few days later for an alignment. Everyone in the service department was nice. I highly recommend Bob Mayberry Hyundai. If they dont have what you want, theyll get it. Theyll also price match cars on other lots of the same make/model/package. A couple weeks before I purchased my Tucson, I took my son to finance his first new car. Tim was his salesman. Tim worked with D to make sure he was getting the car he wanted, with payments he can afford. I cant speak highly enough of these two gentlemen in the sales department. I will definitely return for any future car purchases!

Great assistance from the service department. Oil change, tire rotation and inspection were fast and easy. Glad our broken for that wouldnt unlock was under warranty. It works great now!

Arrived there today to look at a couple vehicles I saw on their website. Worked with James Pigg from test drive to signing and it was just plain easy. No pressure, my concerns about the car (cosmetic, used vehicle) were addressed and taken care of. Good deal on extended bumper to bumper. Walking outta there with a price right for me on the car I want, no hassle. Thank you James and the whole team

Very happy with the purchase of our new Hyundai Santa Fe. It was exciting and refreshing to speak with Peter our salesperson. He was very informative and explained everything to us. We will most definitely return to Bob Mayberry when we purchase another vehicle.

Had a great experience at Bob Mayberry Hyundai a few weeks back getting a used 2018 sonata. Both Chris Hall and Cliff Jenkins were extremely helpful and knowledgeable in terms of what I was looking for. They made this one of the quickest and easiest car shopping experiences I’ve had yet!

I use to take my car here all the time. Last month I needed my door handle fixed and I believe I spoke with a female service agent by the name of Jessica who was beyond rude. I called back to leave a message for the general manager, and then called back again to leave a message for the service manager. The service manager Vincent, is the only one who returned my call. Till this day, I have yet to hear from the general manager. The people here do great work, but they should thoroughly consider who they hire to represent them, and it appears that I am not the Only one who has had an unpleasant experience with Jessica. Will no longer be serviced through this location due to poor communication that should begin with the general manager, but it appears he doesnt know how effective communication works yet, smh.

Very dissapointed in my first visit to the service department. Tanner specifically was the major part of the problem. Sat and waited almost 30 minutes after my vehicle was ready just because he couldnt get his act together, then he lied to my face to cover his tracks.Cliff in sales is awesome, but we will be getting our vehicle serviced elsewhere from now on.

I had a wonderful experience! The staff was amazing everyone was very nice, professional, and had excellent customer service! Ed Roary was amazing in strategically helping me purchase my new car! God Bless everyone at Bob Mayberry!

This was my first visit to this dealership. I appreciated the courteous and professional service, the honest assessment of my vehicles needs, and the exceptional customer service. I will be going back!

Easy to get in and out. I bought my SUV from there. Great associates Also love Free car wash long as I own it.One stop and done

I don’t think I’ve ever left a bad review for a place but I felt the need to give this feedback. My husband and I walked into this dealership interested in a vehicle. There were two men at the front desk and several people in glass cubicles. None of them were with a customer and only 1 appeared to be on the phone. Not a single person looked up to acknowledge or greet us or see how they could help. We even waited around in the lobby and walked around for a minute or two to give someone the opportunity to help us and not a single person bothered. We of course walked out since no one was interested in giving us service. I’ve truly never experienced such disregard before.

This was a wonderful experience! Great salesman and the finance employee worked hard to help us obtain a manageable monthly payment so that we could purchase the vehicle of choice. Everyone made this a quick and enjoyable experience!

Stay clear of this service dept. I brought my 2014 accent in for a OIL CONSUMPTION TEST... apparently these are so prevalent... they need a name for it. After being vaguely informed by this guy named Joey Strickland.. on what to expect.. he had no clue... OR DID HE.. Ben is no better... Stay away... youll thank me later.Stay away from Hyundais altogether would be a better idea. Currently seeking legal advice. Good luck.

Good service and exceptional customer service by Justin Williams! Hes a keeper!

Continue to appreciate the good customer service always given by Joey. Its been over 15 years of service from my Jeep Liberty to my now Tuson Hyundai.

From the moment we Entered there Business we Had Treated Fantastic.Pleasant To Deal With Thank You Very Much

Mr. Ed was AMAZING! I was extremely nervous being a first-time-leaser, but he made the whole experience phenomenal! He was kind, patient, and answered every question I had! I will definitely be recommending him to my friends and family! Thank you, Mr. Ed!

Extremely rude and sarcastic male named Thomas. I’ve had better service from a McDonald’s on a busy day. Went to Nissan and got better service and treated me like family.

Car is a 2015 Hyundai Sonata. Paint blew off hood and top at 50k mi. Now there is a piston problem that is becoming a class action suit. Weve made 4 trips to dealership to start a oil consumption test. Now theyre changing procedure mid stream. Said well have to pay another 200 bucks for them to continue test. I wouldnt recommend Hyundai manufacturer or. Bob Mayberry to my worst enemy. Pitiful. Lie after lir

TERRIBLE SERVICE. Incompetent staff. Have no idea what they are doing.Tire PSI requires 35 PSI, they put in 40 PSI. Registered my state inspection in the wrong county even after they asked what county it was in. My pre sets all changed. I now wonder if they even did what they were supposed to do.

Rob McCormick truly is the best, he has been working with me over the phone and through text messages for the past 2-3 weeks. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Rob has been nothing short of extremely professional and responsive. From day one Rob and his manager Danny McCormick worked with us and made the impossible, possible with the bank to get the approval. I will be referring friends to him and definitely plan to purchase all future vehicles from him. Thank you again Rob and Danny McCormick and the GM Thomas Pass for the great service. Best car shopping and purchase experience.

They have the best cars and the best staff, sales and service, I will never service or buy at any other dealership. Great product followed by a great staff.

Staff was attentive and courteous. Service was done while I waited and in a very reasonable amount of time.

I LOVE DEALING WITH THEIR SERVICE DEPT. EVERYONE IS HELPFUL, EXPLAINS IN DETAIL ALL ITEMS AND PRICES AND GETS CONFIRMATION BEFORE WORKING ON IT.I HAVE BEEN DEALING WITH THEM FOR OVER 8 YEARS AND WOULD NOT GO ANYWHERE ELSE.

Martina in the service department was AMAZING she went above and beyond! She kept me in the loop she whole time my car was being serviced. She is the definition of exceptional customer service. 💯

I would highly recommend either purchasing or leasing a vehicle form Bob Mayberry Hyundai. The entire staff was very friendly and professional. I was able to negotiate a great lease deal for my daughter for her new 2021 Tuscan. We were in and out of the dealership in 2 hours. I was very pleased to say the least.

My experience here was top notch. They listened to me and found me what I wanted and more. Peter Newton was my contact and I can not say enough about him, his knowledge, and his professionalism. Bob Mayberry Hyundai from here on out!

I worked with Danny McCormick over the phone to lease a car for my sister, her first new car. Danny went above and beyond with no bs to get my sister into the car she wanted at the price she could afford. This was all done over the phone. Danny had the car delivered and deal closed in 2 hours. Absolute easiest transaction I’ve ever seen. 5 Stars to Bob Mayberry Hyundai, Danny and all those that got this wrapped up for my sister!!

3-27-20Had an appointment time at 7:30 am, and have been waiting two hours, for an oil change. I’m pretty sure they let walk-ins go before our appointment time which is ridiculous. Plus if they are this busy then why they book so many appointments?. Also, I had two more free oil changes with the car I just bought, and the lady saying that it wasn’t on the record; so I will be bringing my paperwork back and they will owe me .

Took my Hyundai in for service, good communication, speedy service, and a fine clean establishment.

My wife, and I relatively new to the Carlinas. Recently our 15 hyundai sonata died on the highway while traveling.Therefrom, fooling around on internet for somewhere to turn, the Bob Mayberry Auto Group got a hold on the search.They reached to us, frustrated, I was stopped on the phone, and to just come on in.Best decision we could have made, was to let go, and just go in.Well, inside of 2 hours, my wife and are the proud owners a 19 Nissan Rogue. Money was not our issue but credit was, but not for John and James at Bob Mayberry. They got the job done.Thanks for the hand up Guys.

I received an excellent service and very satisfied with my car. New Sonatas are awesome. Cant go wrong with Hyundai, theyre one of the top notch! James Pigg and crew took a good care of me.

Peter Newton was great! We do not purchase a new car very often, and he was very, very patient with our decision-making process. He was attentive but did not harass us. We bought a MUCH nicer vehicle than we imagined possible. We love our 2020 Tucson Limited!!! John Troxler was also fabulous. He made the financial process as painless as possible. We have always been solid Honda people, but a primary reason for our decision to purchase a Hyundai was working with the personnel at Bob Mayberry Hyundai and the incredible deal we worked out.

I am pleased with the service I receive at Mayberry. No one has ever acted in an unfriendly manner. Since 2007 I have purchased 3 new vehicles from them and I felt I was treated fairly businesswise. My questions are always answered thoroughly and they make sure I understand. I always have an appointment, so I never have to wait, they start right on time. Thats important to me because I live 25 miles away.

I am beyond thankful to have purchased a car from a place that truly cares about the client. The process was smooth and quick and the customer service was phenomenal. They had so much patience with us as we navigated this process. Once again, A+ service and I will be recommending!

Ed was an excellent salesman and answered all my questions. He did not pressure me into purchasing and took his time to show both me and my husband all the features of the Hyundai Santa Fe.

Jessica in Service was amazing. They were fast, accurate and very friendly. They also didnt try to upsale or overcharge . My experience was excellent and I will use them again. Oh forgot to mention I had no appointment was from out if town and needed some immediate assistance. Rather than telling me they were full and has no availability. They took time to listen to my concerns and took immediate care of me and I only waited 35 to 40 minutes for everything to be addressed and completed if possible. Keffer Hundae did not even return my call although I emphasized that it was an emergency, that I was from out of town traveling and was very concerned and needed immediate help. Keffer Hundae could have cared less I guess, as of this review I still have not even received a return call 8 hours later and three messages left, one with the service receptionist who I explained to that it was very urgent. Bob Mayberry was the true professionals and service oriented. I would recommend them highly.

Our experience.....Jacob was genuine, knowledgeable and not pushy. Good follow up and answering questions. I will be sure to recommend Jacob to others interested in buying a car. The business manager Danny....did not exhibit the same qualities as the salesman. He demonstrated qualities of undermining his staff and just trying to make a sale. We were not impressed. The salesmen need to be careful with a manager like Danny. Thomas and Mr Trexlar was on target!! Thank you!

My salesman BIG ED was Awesome very professional and answered all my questions so It was a no brainer to buy a car from him thanks Big ED

Prompt with appointments, stay within time and price estimates. Good communication. In line cost wise with most dealers .

Went in for oil change and tire rotation on genesis. Prompt, high quality service and competitive pricing. Great they noticed a bulb wasnt working well and fixed for reasonable price.

Bought a 2019 Santa Fe 1/12/2021 at a fair price. They delivered the vehicle to my home a nice touch .But I had signed off on the condition of the car by the time the car made it to my home (2 hrs or so) I noticed bad scratches on the passenger side window did not see them on test drive nor told about them .So was told they would do nothing to help make it right THE CAR WAS OUT OF MY SIGHT FOR 1hr in the detail shop (Dont know if they did it)then another 1hr or so being brought to me(probably not them). I would think they would do people better than this.....

Very good experience this morning August 13th 2021 I previously texted someone yesterday from the service department and they contacted me back and told me to be there at 7:30 this morning and got there at 7:30 this morning and I was out of there within 30 minutes its service you guys and thank you for taking care of my car

Easiest car purchase I’ve ever made! No haggling, everything was done online and by phone. Didn’t even have to leave home: Car was delivered to me!

Always fast, friendly and reliable service.

Very friendly sales people, not pushy. Rob was our sales person, he made the sale very easy for us. We would highly recommend Bob Mayberry.

This was my first time buying a car and Ed Roary made the process so easy! He was very helpful, kind, and professional and made sure I was completely satisfied with my new vehicle. If you’re in the market for a new car, visit Bob Mayberry Hyundai and ask for Ed. You won’t be disappointed!! I love my new Elantra!

Jessica Taylor was exceptional. Very knowledgeable, and took the time to explain everything involving the service and thoroughly answered all my questions regarding service issues and the Hyundai brand.

I went in to look at a new vehicle and felt no pressure from our salesperson, Rob McCormick. He went over details on the Hyundai Kona and Tucson, but did not push us towards the higher priced Tucson. He even pointed out how the higher trim level on the Kona was priced lower than the entry level Tucson. We were looking for safety and reliability in a vehicle for our daughter. We researched at other dealerships and came back to Bob Mayberry, who matched the other price. They also have additional warranties through the dealership that sealed the deal. It was a very easy process from start to finish and we love our new Kona!

I bought the car years ago and this dealership has always been consistent!

Everyone working here had a complete disregard for covid precautions. Only a couple of employees wore masks correctly, and a majority of them weren’t wearing one at all. The place was busy and the cubicles are small. They should be fined for their complete negligence.Other than that, the salesperson we worked with was nice but not entirely helpful at all. The manager was rude and aggressive. I will be going to the other Hyundai dealership next time I need something.

I felt disrespected by the sales manager at Bob Mayberry Hyundai today. I went in to the dealership well-prepared. I had researched the vehicle I was interested in and researched the value of my trade-in. I experimented with all the unlock secret price and extra $500.00 on your trade-in if you give us your contact info gimmicks. I had my title in my purse and money in hand.The sales person, Peter, was helpful and did a great job showing me the features of the car. He answered all my questions and respected my time limits.When the sales manager Danny brought me the deal, he undervalued my car, and slipped in all those packages. The packages increased the price by 2K, not to mention all the little fees, etc. He didnt tell me about the add-ons until I questioned it. Sneaky.When it was obvious we were too far apart, he was rude and dismissive. I asked for a copy of the quote. He replied, That stays here. and walked off. No goodbye, thanks for coming in, etc.Peter took the time to show me the price without the packages, and then offered to try to get more for the trade-in. However, I was so turned off at that point that I didnt want to pursue the deal.Additionally, a second issue was professionalism on the part of the sales manager. I know since COVID, our dress standards have relaxed, but I would never have guessed this man was a sales professional. He was generally unkempt, wearing a t-shirt that appeared faded and worn. He had no name tag, or logo on his attire to indicate he worked there. I realize it was a Friday, but this was way beyond casual Friday.I had hoped to buy local as I live in Union County, but it was not to be. Charlotte, here I come.Update:Went to Keffer Hyundai, just up the road in Matthews. Yes, we played the back and forth game with price, but came to an agreement. I dealt with Farris, Charles and Sales Manager, Chris. Everyone was super nice and easy to work with. They emailed me a copy of their quote so I could compare it with other area dealers. I checked with dealers in Ft. Mill, South Charlotte, Hickory and Southern Pines. All said the Keffer deal was better than they could do. When I got to dealership yesterday to purchase the car, we realized car didn’t have cross bars. They ordered a set, at NO additional charge! Drove my new Santa Fe Calligraphy home!

I got an appointment when I needed it- thank you Jessica- and all work was done timely and cleanly and at a reasonable price plus free coffee and a car wash. Thanks Mayberry.

My service advisor, Asia Smith, is just amazing. She always takes great care of me and my Santa Fe at every service I schedule. She is always smiling, and is extremely polite, friendly, and very professional. She sets the standard on how a Service Advisor should be, and always goes over and above how to properly treat customers. I would give Asia 10 stars, but only 5 were available.

Buying my car at Bob Mayberry was the best decision that I have ever made! I have owned my Tucson since 2016 and I have loved it and I still love it. The service department is incredible. I have my car serviced regularly and when I do get it serviced I dont have to wait long and they dont come out with a long list of things that need to be done like other dealerships do. If I have questions they politely answer them and explain their answers. I particularly love the fact that all of the customer service reps are all very nice and always informative about my vehicle. So I just want to say Thank You for giving me such a delightful experience each and every time that I come there.

I have been here twice in the past three years, both times ready to purchase a vehicle on the spot. However, both times i was very disappointed. I felt very uncomfortable from the moment I walked in the door, no one was wearing masks or following any type of COVID precautions. Second, I had inquired earlier in the week about a vehicle, and spoke with a representative, when we got there, the rep we spoke to passed us off to someone else who had no idea what were looking for. I was very specific about which car i wanted, and when asked to be shown that vehicle, i was actually taken to a car that was $20k more than the one I asked for, but was reassured it was the right model. Trusting that the sales person knew what he was showing me, I test drove the car, loved it, but when we went back the sales manager became very aggressive and rude. It was only after they ran my credit and started talking about numbers that it was revealed that we were shown the wrong and most expensive model. We were told we were still interested, but wanted to go look at some other options, the manager said he would get back to us within an hour to let us know if a deal could be made, but we never heard from anyone from that dealership again. I would not recommend this dealership to anyone, if you are looking for hyundai take the extra time to drive to keffer down the street, they are much more covid safe, and reasonable.

I would like to thank James Pigg for all the help while I was purchasing my new vehicle. Your kindness and professionalism was greatly appreciated.

The level of customer service was beyond. Great people willing to help you. I can’t say enough about this trio, Donna Allen, Clifton Jenkins and John Troxell thank you for making our car buying experience quick and easy.

Bob Mayberry is great place to get your Hyundai serviced. I can pretty much get in when it is convenient for me. Staff is pleasant and friendly.

Staff is very friendly, I left so excited !

I had Wyddy work with me to get my new Sonata and she was amazing. The whole team was easy-going, informative and helpful ! They made sure to get me the best deal possible.

Thanks John Troxell and Griffin for making my sons first car buying experience so afordable and easy

2nd time and both experiences have been great and exceeded my expectations!Thank you

Wonderful staff and they explained details work to me about my car.

Had a great experience buying a vehicle here. Rob Mccormick was very knowledgeable, patient and spent quality time in explaining the features of the vehicle. It was a pleasant experience all through the process

Called to day a early morning service issue. Our former dealer couldnt get us in for service for days in spite of us leaving in 2 days on vacation. Car was towed in and Joey in service was awesome, got out car in, diagnosed and repaired in 1 day and saved an additional unneeded vacation expense. We will be changing and doing our business at Bob Mayberry Hyundai from now on

We make buying here a family affair. Three generations of my family all have purchased vehicles from Bob Mayberry and the buying process was pleasant. I told Jacob exactly what I wanted and what I wanted to pay and that’s what he made happen. He was very knowledgeable about the vehicles on the lot and is very genuine. I bought a used vehicle and there were some very small issues after the purchase but the team did not hesitate to make them right! Kadie in service is a pleasure to work with. I typically dread dealing with a service department at a dealership but she made the process so easy and efficient. She’s top notch!

Great service department.

I got the Spring special from a coupon. Took about an hour and a half for the oil change and checking fluids.Nice waiting room. Need seats arranged more in line with social distancing.Asia was great and she had a mask but some of the other customers in the waiting area did not. This was not a problem until one lady, without a mask, sneezed five times. Literally.I was ok only because I did wear a mask, but I did consider walking to another area.

I had an extremely positive experience at Keffer Hyundai. The staff was professional, courteous and very transparent. My contact was ”Big Ed”, which I highly recommend. The dealership you want to avoid is Fort Mill Hyundai, unless you have not been to a circus in a long time, and enjoy wasting your time.

Very friendly and attentive staff. My car is very well taken care of with Mayberry. Even if you don’t buy your vehicle from them, they are still happy to service it for whatever you may need. Great dealership!!

EXCELLENT Customer Service and a wonderful atmosphere

Go ask for Bill Marshall he was friendly and overall nice to work with.

Great customer service all around!

They got me in and out with out haveing any problems

Always kind, courteous, quick and beyond excellent service

Mr. Tim Smith,was a very big help to me,and the more we talked,the more I found out that,he is a True Man Of GOD. He made feel very comfortable and not pressured into purchasing a vehicle. I highly recommend Bob May berry Hyundai for your next automobile purchase.

Everyone, from Mariann the Business Manager to Peter in Sales to Griffin in Finance, was polite, personable, professional, efficient, and a true pleasure to work with! The dealership stayed open a little later to complete our purchase and to ensure we were completely comfortable with our new car. This was without a doubt the most pleasant car buying experience we have ever had. We could not recommend Bob Mayberry Hyundai more highly!