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Alphorn Ford Lincoln
N2985 18th Ave, Monroe, WI 53566, United States
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Alphorn Ford Lincoln
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Ra
Review №1

Had an over all great experience!My wife and I where very happy to have found what we where looking for and reasonably priced. Jake was very helpful and made the proses smooth and easy.After I left the lot with the car I found that the front speakers where not working so I called them up the next day and explained the situation. After management got involved they took care of things to our satisfaction! Also had some concern with some rust on the undercarriage and they kindly removed it for us, (the rust that is)! LolOver all we are happy with our purchase and would recommend this dealer.thanks again,Ralph and Angela.

Ju
Review №2

Well my fiancee and I purchased a 2018 Ford fusion with extended warranty and has been nothing but a headache to get something fixed. We noticed within 100 miles of driving it the back brake pads werent seated properly to rotors and u can clearly see em digging in and they told us it was nothing wrong so I put a review 1 star and within 1hr they said delete comment and well fix em. Ok so I did that and then within 1mo the car felt weird on rough pavement like u were on ice and they tell us nothing is wrong. Well 1week goes by and she takes it back in for them to say it needed an alignment. Well now warranty is out and guess what they say the lower ball joint is junk after they just inspected it. So they keep having to look at it twice to find the issue. Also we sold a acadia to em and they said 100percent its going to an auction and then 1 week later its on their website for 8k and told us it was only worth 4k in its condition. This place is nothing but a headache and doesnt fix thingsUnder warranty and does nothing but give a run around. Id appreciate it if me and my fiance could have a sit down with the owner to figure this out and everything we have had to deal with.

Th
Review №3

Parker Sedlak at Alphorn Ford was a pleasure to work with!!! He made the whole frustrating experience of purchasing a new vehicle very stress free. In fact everyone that helped us were very polite and professional. I would definitely recommend Alphorn Ford if you are looking for a trade in or just a new vehicle!

Ke
Review №4

I recently purchased a vehicle from these folks and had a really good buying experience! Shout-out to Josh for taking the time and having the patience to help me identify a vehicle that I was looking for and in a price range I was expecting. I have to tell you - this dealer had SEVERAL choices out on the lot :). Thanks for Taylor who speedily enabled the transaction with speed and ease working through all the paperwork - even including the plans and services I wanted!Weve been having Alphorn service our vehicles for quite a while now and this is the first time weve had the opportunity to work with the folks on the sales floor. I can tell you that based on our positive experience, this wont be the last time we purchase a vehicle from Alphorn Ford.

Am
Review №5

Thus place will tell you one thing on the phone just to get to their store. Im 2 hours away in Illinois so when I talked to Chad on the phone I asked him if I sent pictures of my car, Vin number, miles. He told me that would work fine. I sent him everything he called me and said they would offer me Kelly blue book price as long as my car ran well. It runs great and has for the 3yrs Ive had it. I asked him how much wiggle there was on the car I wanted. He told me that they would work with me to get my payment down to where I wanted. The next day my husband and I did the 2 hour drive. Did the test drive. Went in to discuss financing. They first offered me lower for my car then what I was told me on the phone then they said there was wasnt any wiggle room on the price. All a complete waste of time.

Au
Review №6

I’ve bought 2 vehicles from here and can’t say enough good things about the way they treat you. Very friendly staff. No pushy salesmen. Very pleasant experience. Will be going back

me
Review №7

Ken and Eric were so awesome to work with! Thank you both so much!!

Pa
Review №8

Great experience working with Alphorn Ford with my trade in. Everyone was helpful and informative. Great alternative to the bigger dealerships! Jason Herbst was a great salesman to work with and Taylor Gerdes was very nice to work with in finance.

Ni
Review №9

Working with Alphorn Ford provided a car-buying experience unlike any other I had experienced. Typically, I hate the process of buying a new vehicle. However, we needed one fast. To compound matters we were looking for a pick-up with a front row bench (not a lot of inventory) to seat our family of six.Based on the recommendation of a friend, we worked with Jonny, who went well beyond his role at Alphorn to make sure we were comfortable throughout the process.Jonnys team was able to quickly locate a vehicle that matched our expectations. They brought the vehicle to me for a test drive. Jonny answered all of my questions and had his service team check into everything I brought up to them. Jonny exceeded my expectations around financing and offered well above Kelley Bluebook for my trade in. Jonny and Alphorn Ford brought the anxiety, pressure, and discomfort that typically accompanies purchasing a vehicle WAY down. Although it is a bit of a hike for me, living near Milwaukee, I will be back to Alphorn Ford when it comes time to replace our next vehicle.

Ty
Review №10

I walked in not knowing exactly what I wanted and didnt like many of the cars on the lot. I was pointed to the website that had cars from all of their connected dealerships that they could get down for me to try and hopefully buy if I like. No pressure was on me to buy anything particular that was out of my price range. I ended up buying a 2013 Hyundai Veloster, the belt started squeaking a day after I got it and they fixed it for free! I couldnt be happier with the quality of service and would recommend this dealership to anyone.

Ja
Review №11

You ask about a great dealer and I will tell you about Alphorn Ford in Monroe. I live in Middleton and had a problem. They went out of their way to pike up and redeliver the car after the service. Now that is a great dealer.

Jo
Review №12

My purchase at Alphorn Ford was seamless. Its nice to have dealerships with a small town feel around still. Everyone was friendly and truly cared about my needs. I would recommend anyone to Alphorn Ford!

Do
Review №13

The entire staff is very accommodating. Offered beverages and a comfortable place to wait . No pressure tactics were used. I will continue to do business with them in the future.

Ma
Review №14

My wife called and setup an appointment to have our 2013 Explorer rear lift gate shock and motor replaced last week. Today when it was completed the shock was not replaced on the passenger side. My wife clearly stated that we needed both the shock and motor side replaced. When my wife mentioned this to the service writer the manager came out and argued with my wife that it was an honest mistake and that they would not replace the part as quoted and promised. This is the last time we use Alphorn Ford for service or purchase of any vehicles. The service department has been rude before to my wife, treating her like less than important. I would give no stars but this requires you to at least give 1.

ca
Review №15

Last week we bought a 2020 Ford Hybrid Escape. Love it. Our salesman, Ken Johnson, was very helpful when our new car was delivered. Explained where everything was, answered our questions. Its our first hybrid and the manual was very helpful and easy to read. Carl and Dorothy

Ni
Review №16

Great place. Everyone in the sales department and the service department are really nice.

Ja
Review №17

The service counter person was polite, efficient, thorough & knowledgeable

Ti
Review №18

Great experience once again! Thanks Jason and Brent!

Jo
Review №19

Terrible experience trying to purchase a used truck. The truck had several issues that were not disclosed when inquiring and inspecting the vehicle, even worse these issues were not disclosed when making a down payment prior to starting the paperwork. The issues would have gone unnoticed had I not carefully looked through the buyers guide at the time of purchase. The truck was listed on the website and described by the salesman as a four wheel drive, even though it was a rear wheel only vehicle, another factor that would have led to me purchasing a vehicle in a configuration that was useless to me without careful reading of the buyers guide at time of purchase. Please, be aware that these people could not care less about the customers vehicle, and are willing to blatantly lie when describing their vehicles just to make a sale.

Ma
Review №20

We really enjoyed working with Jason Herbst. He was very knowledgeable and patient in answering all our questions regarding the car we purchased. Thanks again Jason for your help!

Th
Review №21

They were very courteous and anxious to help

an
Review №22

Alphorn was wonderful! They worked hard to get us the exact truck we wanted at the right price. Honest people who truly care! Great service all the way around

To
Review №23

Salesman Brian and Finance Manager Kimberly were awesome to work with! We will choose Alphorn Ford again.

Th
Review №24

My wife and I bought a van. We were treated very well. I highly recommend. Bryan did a great job and spent a good amount of time looking for the perfect vehicle for us. Shout out to Taylor also. She worked with Bryan to get us financed and get the best deal available. If you have an issue they make it right. Stand up people.

bi
Review №25

Very friendly and knowledgeable sales staff

Ro
Review №26

Great Experience. Casual atmosphere without and hassle. Wasnt bombarded when we arrived, and the process was simple; set appointment, walk-in, test-drive, buy it.Of course the financing took a while like usual when buying a car, but it was worth it for my new F250.

Çh
Review №27

Good people.Work to find what you are looking for. 2nd new truck I have bought from them. I am sure there will be more.

Mi
Review №28

Ken at Alphorn Ford in Monroe, Wisconsin was Great to work with!! He has been helping my extended family for a long time. 5 Star Rating for sure!!!Great Service Center at Alphorn Ford too!!Love our new Ford Edge=)

Ze
Review №29

Ken is very friendly and help full when came to finding a suv.

Aa
Review №30

Very disrespectful when a few years ago I was looking at a ford fusion and the guy said he would get me 5% interest rate but wouldnt write it down on paper. His little buddy told me to Just sign it and the mood all changed so I declined and they wasted both of our time.

Mi
Review №31

My trade in and purchase of a certified pre-owned truck was quick and enjoyable. Jasmine was polite, professional, and really spent some effort helping me find the right vehicle for my needs. I would highly recommend buying a vehicle at Alphorn Ford.

El
Review №32

Excellent experience in the Service Department. Were new to the area and are so pleased to have found a great Ford/Lincoln dealer we can rely on.

Ma
Review №33

Very good service department, I had an issue with a frozen door latch on my 17 F 150 recently because I park it outside all of the time in the cold and snow. Called them for advice and was informed there was a no cost cold weather latch upgrade available. They ordered the parts for me and in a few days set up a service appointment that was convenient for me. Work completed as scheduled. Next day we got a lot of freezing rain and cold and the door latch work perfectly.ThanksMark

Pa
Review №34

I recently bought a vehicle from Alphorn Ford. Their customer service seemed to be good and I was impressed they would deliver the vehicle up to where I live...but after the vehicle was delivered I put on about 250 miles and had three repairs that needed fixed. No defrost{mode door actuator}- kind of tough not to have in Wisconsin winter. Idler pulley was bad which also wore the belt. And, the front passenger window motor seized up. While it is a gamble buying a used vehicle, I am appalled at their lack of taking credit for these oversights on their so-called 140 point safety inspection and everything on the disclosure that was marked as not having any issues. Its a good thing that in addition to the vehicle I also purchased an extended warranty so at least some of these repairs could be covered. Maybe the service would be different if I bought a new vehicle...but I am so sorry that I ever bought a vehicle from this dealership. Speaking with Brent, the manager, did no good, either. He sure sounded like he was going to do something about the issues I had but never go a call back from him. I shouldnt have to repeatedly call the dealership when they are the ones who obviously did not inspect their vehicle as thoroughly as they made it seem. Maybe instead of washing the vehicle and making sure the interior is clean (they felt the need to point out that it was detailed) you should have spent that time making sure nothing was broken.

Ka
Review №35

Great service! Friendly staff-very helpful.

Jo
Review №36

I think that what impressed me most about dealing with Alphorn, was their ability to blend true professionalism with lighthearted fun. It not only instilled confidence that I was working with a top notch dealership, but it made the buying experience very enjoyable. Taylor, Jason and Josh were all a pleasure to do business with.

Ma
Review №37

Great service! Easy going. No hassle car buying experience.

Jo
Review №38

Just didnt feel like you wanted to work with me on a price on a car

Ja
Review №39

We went to go browse the inventory and ended up driving off the lot that day with exactly what we were looking for! Andrew was super attentive and helpful with every vehicle we looked at and was quick to get us out on a test drive when we found what we wanted. Matt, the sales manager did everything he could to get us the beat deal possible. They even stayed late on Memorial Day to sign papers with us. Called us the next day to say they had gotten us a better rate and were able to drop our payments! Absolutely recommend them for any future car purchase! They went above and beyond to help us and we couldn’t be happier with our new car!

Er
Review №40

Jason was awesome! He worked hard to get us into a 2013 Ford F150. My credit wasnt great and I was ready to settle for whatever I could get, but never expected such a great vehicle. Thank you!

Si
Review №41

Great Sales Team

Mi
Review №42

I have been a loyal customer of Alphorn Ford for over 12 years. I bought a new 2006 Ford Escape and have since had 2 more Ford Escapes. The service they provide me is top notch and I would not go anywhere else. Thanks for all your wonderful service through the years. I am a satisfied customer!Michelle

Am
Review №43

Just purchased a used car from Bryan at Alphorn. Great no-nonsense buying experience. He was very knowledgeable about the cars features and able to answer all of our questions. He listened to what we wanted and delivered. There were a couple minor things that needed to be fixed on the car and they took care of them without hesitation.

Ja
Review №44

Ken Johnson, the salesman, was very nice and easy to talk to. He is the only reason I’m giving 5 stars. In my opinion the sales manager was awful and the girl that has you sign all the papers is rude.

Cu
Review №45

I have been going to Alphorn Ford in Monroe since I purchased my truck there in 2016. Its about a 35 mile drive, but I find the service very good and its less hassle than going local.

Ma
Review №46

The sales staff was outstanding and never gave up on getting me in a vehicle that I loved!

Ni
Review №47

Watch out when buying a vehicle from this company they will give your information out and you will have hundreds of phone calls every day about extended warranty and need to sign up for your car warranty

La
Review №48

My husband had done tons of research and he knew what we wanted and where they had that particular vehicle on the lot. We arrived at Alphorn and werent disappointed. We were able to test drive the vehicle, inspect it, read the car fax etc and walked out owning the car about an hour and a half later. They were fair, courteous, and very efficient from the salesperson through financing and final paperwork. Our daughter will likely be in the market for a car soon. She was with us and mentioned that she will go to Alphorn when the time comes.

St
Review №49

We had our oil changed here. They were efficient and squeezed us in at the last minute. Unfortunately a few days later we found a small leak coming from our oil pan. They hadnt tightened the plug correctly, and we live 3 hours away so couldnt bring it back to them. They had amazing customer service and took care of our bill right away at our home ford dealer. We realize mistakes can occur and were very satisfied with the resolution and great customer service.

ma
Review №50

Great place to do business. Friendly staff easy to work with. Service dept is top Notch. Always welcome with a smile

Ma
Review №51

Overall the 2005 Impala I purchased was a good deal, however, I think the shop needs to spend more time examining vehicles that are traded in.There are electrical gremlins that affect my Impala, such as, the instrument panels lights do not work, regardless of any position the adjustment is placed in, occassionally the odometer, radio and overhead display will go out.These items are an inconvenience at most and do not affect the driveability of the vehicle.

Jo
Review №52

All they wanted was for me to trade my truck in and not my car for a suv, seem the gm didnt want to come talk to us but yet tell me before hand that they will approve us, that didnt work walked out and no one stopped us and tried to reconsider or keep us

Wi
Review №53

I bought a awesome little Ford Fiesta from Alphorn Ford and its a great car. Getting over 39 mpg! I also just got my oil change from the same place. If you want great service and friendly people to help you, this is the place to go!

Ja
Review №54

I’ve been coming in to The Monroe Alphorn Ford dealership for years. The team members are friendly and they know me by name. Thank you Stacy, Scott and Kevin Meinert ( who worked on my car) and the rest of team for your friendly and kindness service.

Je
Review №55

The salesman was honest and great help. Financing quick and easy. We will go back again. Love our new used car.

Sa
Review №56

The salesman didn’t help me at all, barely spoke and was pretty rude. He expected me to hold the conversation and wouldn’t tell me about the cars when we were standing in front of them. He got frustrated with me because I “didn’t say much” and I’m not giving him “anything to go off of”. I told him what model, mileage, price, year, and engine I wanted and that I wanted 4WD. I’m not sure what else he wanted from me. Then he brought the manager over who was very pushy and didn’t give me a chance to say anything.Let me test three cars but one of them was on empty, so I could only drive it around the parking lot.

Ce
Review №57

I have always bought my vehicles form Alphorn Ford. I have nothing but outstanding customer service and no one huddles next when I am just out walking around on the lot.I have and will continue to recommend Alphorn to everyone who is looking to buy a new vehicle or get service done.

Br
Review №58

Great staff! Gave me a great deal on my 2009 Silverado! Exactly what I was looking for, plus they gave me an amazing Black Friday deal! Highly recommend!! Ask for Dave Johnson! Great environment to be in for buying a vehicle, used or new.

HE
Review №59

I was looking for a strong reliable truck or suv with minor fixes. But I found a Mitsubishi 2008 wagon suv and came in it wasn’t there probably was sold. At first when I arrived it was car offered and I said no with a cringed facial expression readable so seller knows it. Personally me I’m not a car person unless it’s AWD especially in a snowy state like Wisconsin. Plus I seen lots of cars swung off side of the roads at least 5-6 and 1-2 trucks and suv due to hazard roads in winter. Then Jason came back with a V8 truck that was at a reasonable price after I offered to pay 1,000 more. It was good for me because during winter and rain I needed something more secure with grip on the road. He did great in used cars business in finding what the buyer want and need great job. I’d definitely refer anyone else to Alphorn Ford. Thanks again.

Da
Review №60

Great experience. I worked with a guy named Eric very nice person. He made my needs first. I would always go back even though I traveled 118 miles to get the vehicle. Only downside was the truck I bought did no have any gas in it, though I was going to run out. Otherwise great experience. I recommend this place to anyone.

Da
Review №61

Bought a 2016 Buick Encore last week. Roy was our salesman and he was great! Very focused and thorough with no high pressure attitude. Roy explained and demonstrated the many features of the vehicle and answered all of our questions. We arrived late on a snowy, rainy Tuesday and Roy and manager, Eric, stayed way past closing time to complete the deal. Very fair price. Very nice APR on the quickly approved financing. Very pleased with the awesome vehicle!

Ro
Review №62

Best car shopping experience ever!!! They truly want to help you get the car you are looking for. Even with troubled credit!

Ta
Review №63

I had a great experience Ken was amazing in helping me find a car that was a great fit for myself and my family. When the time comes that I need to make another purchase I will be returning.

Er
Review №64

We have had service done at Alphorn Ford and started there when we were doing our car shopping. Aaron Newton was our salesman this time, and it was very refreshing to not be pushed into anything we didnt like or didnt feel comfortable with. We ended up buying a 2015 Fusion that Aaron found at another dealership for a great deal. There were a few things about the car that needed attention, but we have an appointment to get things taken care of very soon. Go to Aaron if you want to be taken care of!

Lu
Review №65

It’s obvious that GREAT CUSTOMER RELATIONSHIP is important to this company.They made sure I understood all my vehicle options and found exactly what I needed while staying within my budget.I recommend that you START YOUR SEARCH HERE. You will save a lot of time by using their sales team. They asked me great questions to help show me vehicles I would be interested in, they answered every question I had, and they made sure I understood the differences between each option.EXTREMELY HAPPY WITH MY PURCHASE!

CJ
Review №66

My experience with the service department has always been positive. They are efficient, professional, fair, and they always keep the vehicle owner in the loop. Sincerely appreciate their help through the years. Dr. CJ Smith

Am
Review №67

I felt very comfortable dealing with the sales person Brysn Bass. I did not find him pushy at all. He completely took into consideration my current financial situation and what I would be able to afford. He got me into the Ford Focus that I wanted SO bad! I would recommend anyone dealing with him if they are looking for a new vehicle! I didnt feel any pressure, which puts me completely more at ease! Thank you SO much!!

Ph
Review №68

Jasmine was very pleasant answered all my questions and even set up my Ford app on my phone. This is the third vehicle I’ve purchased from Alphorn and I couldn’t be more satisfied.

Bo
Review №69

Usually buying a car takes half the day,and lots of haggling, but not at Alphorn Ford. Salesperson, Tyler Rhodes, listened to what car we wanted and the price we were willing to pay, it was by far the easiest and quickest experience weve had purchasing a new car. Our daughter loves her Fiesta, and well definitely use Alphorn Ford again.

ri
Review №70

Great dealership. No nonsense. Straightforward!

Mi
Review №71

From the first e-mail contact to the actual purchase and the follow-up, I really enjoyed working with Jenelle, Dan, and Chad at Alphorn. They were willing to go the extra mile to make the experience a good one. Got a great car at a great price with a nice personal touch by everyone there! Next time someone I know is looking for a car, Ill direct them towards the Alphorn site. Thanks!

An
Review №72

While working as a travel nurse I ran into car problems close to my job. I searched for a dealer and found Alphorn Ford-Lincoln nearby. From the moment I called the service department to the time I picked up my vehicle the service was second to none. Their service was exceptional. From the receptionist to the auto technician, everyone put me at ease at a stressful time. I even got a ride to my job and was picked up... now thats service! They got me back on the road faster than I thought with a much safer vehicle thanks to their excellent diagnostic skills. Thanks so much!

Ja
Review №73

My husband Randy recently purchased a Ford F150 XLT Super Cab from Alphorn Ford. We had a great experience with our salesman Jason and Brent the GM was great to work with.

De
Review №74

Needed to have sons pickup truck starter looked at. This was worked on in the fall for the same reason. Called at 730A this morning was asked if I could have it there by 2P ...and I had it there by 1ish...got a call at 330P it was done with another new starter.....Awesome turn around time....Thank you!!!

46
Review №75

It was a good experience for me doing business with Alphorn Ford. I wish they could have gotten me a little better percentage rate for financing, because I have a great credit rating. They did go around and around with the banks to get me affordable monthly payments though. I do appreciate that. Thanks!

Di
Review №76

I want to acknowledge that Matt is a man of his word. Matt came through and put me into a car that I have been looking for aggressively for over 3yrs now....My new to me 2010 Volkswagen Beetle convertible was exactly what he said it was, the beetle was pretty much as flawless as a car could possibly be for a 10yr old vehicle, I mean this thing is immaculate.I almost gave up on the purchase due to a communication breakdown. I had wrote a negative review about this dealership and its sales team based on this miscommunication and Matt was quickly on top of it wanting to clear up the issue. I will say that I was hesitant and almost did not return the call but I believe in a 2nd chance and hearing a person out. As of right now my wife and I are ecstatic that I returned Matts call.We are excited to welcome Cream Puff to the Mawhorter familia.... I take back any words said out of frustration about this dealership, Matt quickly cleared up the issue and put us into the vehicle for the purchase price we had agreed on.Thank you Alphorn Ford Lincoln for taking care of us. The 8hr round trip was worth it.... I am more than happy I made the trip.....Please let Teressa know her car will be taken care of and we are so appreciative to have found her after looking for the perfect Beetle for more than 3yrs.....

Ni
Review №77

My husband and I drove about an hour to look at a newer Edge. The price was amazing and we couldnt pass it up. The customer service was also fantastic! I hate the pushy salesmen type. These guys were laid back, friendly and talked to us like they would a friend. The girl that does the financing is awesome as well, she pushed to get us the best interest rate and payment she could, then after purchasing the vehicle from them they filled the tank up for us! We will definitely be returning customers and sending people their way!

M
Review №78

Very disappointed in the vehicle we bought, nothing but problems, the some have been addressed others have not.3 days after purchasing the truck we were quoted around $4000.00 in repairs. the truck needed a full brake job, a part of the steering shaft was broken and needed replacement, oil seals were leaking, water pump was leaking, power steering pump was leaking truck is currently back there and they want another $900.00 to fix the 4 wheel drive that was malfunctioning when we bought it. I also took the time to replace the bad pully and tensioner and the belt they should have replaced when they did the water pump. the sales manager wont return phone calls the service manager deflects to the sales manager. I will never do business with again. will be filling a complaint with the Wisconsin Dot in regards to the laws they broke when we purchased it will also be contacting our attorney to find out about our legal options moving forward. I was really hopeful that this could all be resolved but clearly they just dont care as is evident since this has been dragging on for around 2 months now.

Ma
Review №79

Great service! Helped me find the perfect vehicle!

Pa
Review №80

If you want a truly wonderful experience purchasing a car/truck ask for Nathan Adams. No pressure...I purchased exactly what I wanted. I would most definitely return and recommend to everyone.

Br
Review №81

I was in and out in less than 2 hours. I had an amazing salesman Ken Johnson. He didnt push me into anything I didnt want. Very amazing experience. Bought a 2017 Ford Fiesta with $4000 off MSVP

Je
Review №82

Great service and good prices..

E
Review №83

Fair prices, good service.

go
Review №84

An excellent sales experience. Staff was very accommodating and made the purchase process seamless.

Je
Review №85

I purchased a used vehicle from Alphorn Ford right around Memorial Day this year. The salesman was very attentive. Now a little over a month and change later I had an issue with the Timing Cover Gasket. It began to leak and I had to have it fixed. What was amazing is Alphorn stood behind their USED vehicle. They assisted me with repair costs even though they werent the ones to do the repairs. Used vehicle was purchased as is as most are and they could have said well sorry that happens sometimes with vehicles with 120k miles, but they didnt. I will absolutely buy from them again if opportunity arises.

Mi
Review №86

Just bought a 04 cavalier from here and it looked flawless, and drove even better. The customer service was amazing especially compared to some of the placed I went. These are some very honest and respectful people, 10/10 would buy again.

Li
Review №87

The customer service I have received fromAlphorn Ford, Brent Ripp, Manager and Ken Johnson, Sales was outstanding. I was extremely pleased with their willingness to make me happy with the sale of a car. Thank you.

De
Review №88

FALSELY indicated that the 2014 Ford Focus. went through significant Ford 172 point used vehicle inspection. Literally days later; had it in another Ford dealer to replace the battery and had the clutch replaced due to known issues. Not sure how those items make it through a 172 point inspection. Guess is the inspection did not happen. If you purchase here - make sure you have your mechanic check prior. Do not trust.

Ja
Review №89

Alphorn Ford is unique and different from the rigid stuffy car dealers that I have encountered. It is obvious that this team likes to have a good time. I was impressed on a recent visit to Alphorn Ford by everyones attitude and work ethic. They made me feel comfortable and I enjoyed doing business with them.

Li
Review №90

While visiting a family member who was in the hospital, we experienced serious car trouble. Since we were from out of town, we were concerned about who could help us. Alphorns service department came to our rescue, and repaired our car in a timely and experienced manner. Highly recommend this dealership

MA
Review №91

Alphorn-Monroe has been terrific and will be my car connection for many more years. Its a big deal in a small town. Theyd never make it politics as they do as they say, simple and precise.

Re
Review №92

Great experience. From Dan in service, Kevin a mechanic, to Mike and Ken in sales. All were great to work with and helped me with all my needs. Love my new truck!

Wi
Review №93

Great job today! Very efficient and got me in and out in good time.

Ke
Review №94

This is my second new vehicle I have purchased at Alphorn Ford in Monroe WI. My experience is 5 stars due to their incredible selection, sales and service. They always go above and beyond in customer satisfaction. Thank you.

Ro
Review №95

I had a great experience there. Dealing with Ken and Chad was easy and comfortable. Was easily the best experience Ive had with a dealership

Ri
Review №96

Quality service, always responsive to needs

St
Review №97

Good for prompt work.PRICE IS FAIR for what was needed AOIL CHANGE AND TIRE ROTATION....(wish they had more sales with other services such as breaks plus more.

Ki
Review №98

Love our new truck and working with Ken to make it happen!

Sc
Review №99

I have worked in the service department since 2009. We are always ready to take care of your vehicles needs, stop by and let us impress you!

Ry
Review №100

My wife and I bought a certified pre-owned vehicle from Alphorn and the salesman Aaron Newton was very helpful and not pushy at all. He found us exactly what we wanted and it was in our price range too. The only issue with the vehicle was something small and cosmetic that they ended up fix for us. The work was done next door at Gates Collision Center which exceeded our expectations. The longest part was finding a bank that would give us a reasonable rate but thanks to Mark Fields who handles most of the financing for Alphorn we were able to get the interest rate and terms that we wanted. Thanks Alphorn for making the buying process and overall experience great. You will be at the top of our list when we buy our next vehicle.

Information
95 Photos
100 Comments
4.3 Rating
  • Address:N2985 18th Ave, Monroe, WI 53566, United States
  • Site:http://alphornford.com/
  • Phone:+1 608-325-9191
Categories
  • Auto body shop
  • Ford dealer
  • Auto repair shop
  • Auto tune up service
  • Car battery store
  • Car dealer
  • Lincoln dealer
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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