Excellent service from the moment I walked in. They did not leave me waiting or wondering for a minute. They told me how long the service would take, took my phone number, and called me within the stated time. The car was ready, parked, and clean. Payment was made easy and in accordance with the estimate. I am very pleased and will be back.

Good experience buying car from Ryan Honda.2 things can be improved.> Made me wait for longer just confirm price & financing. You should respect your customers time.> Despite being having wonderful credit record, they simply gave me finance with regular interest rate. Which is disappointing.

My Personal Experience At Ryan Honda Was An Awesome Cool Most Helpful Exciting Experience Dealing With Purchasing A Vehicle

Paul Watson was excellent and super nice. Made the experience easy and comfortable.

Thank you John at Ryan Honda for calling me to come and check out the great deal Id been looking for. I had only stopped in one morning a month earlier, not looking like a serious buyer at all, but John knew and he saved my number for a month or more and thought of me when such a great deal came in. Im super grateful and couldnt be happier with the car I bought! Thanks again John at Ryan Honda, you made my year!

Really nice people. They are on the ball and they know their stuff. Repeat customer!

Was very pleased with Customer service. They did their job quickly and I have no complaints. Was very courteous. I Absolutely consider the Ryan Honda customer service excellent. Should I ever decide to purchase another Honda vehicle, I will buy from Ryan Honda again.

The service department did a great job of giving us a repair quote even though I didn’t formally have an appointment.Amanda is excellent. She could teach classes on customer service.

The team at Ryan Honda are spot on! Spot on being friendly, trusting and professional. They make car buying easy and satisfying. This is what a car buying experience should be. Great car (2019 Honda Civic EX Sedan-Molten Lava Pearl), reasonable price, and a willingness to make all the little things right. My Salesperson, Megan Abbott, was very professional, on time, excellent communication, and knowledgeable in helping me through the process. I am so delighted with my brand new car in fact it’s my first brand new car ever and I’m 50. Megan and everyone there go out of their way to ensure satisfaction. Of all the concerns I had going in none were an issue. Transaction could not have gone any better and the deal was great! I have highly recommended Ryan Honda and Megan Abbott to friends, family, and anyone who asks about my car which happens often in parking lots. Ryan Honda has definitely earned my future business. Thank you!!!

I have a Honda dealership 2 miles from where I live, but instead I chose to drive over 100 miles to Ryan Honda to buy my new 2022 Civic from them. The Respect and Honesty I got from them was something you rarely see in a car dealership. Scott in sales was friendly and professional. He didnt try to B.S. me or try to force me to buy accessories or anything I didnt want. He gave me an honest deal. Even my wife was happy 😊.Also, thank you to the young man in finance. You didnt use any scare tactics to persuade me to buy additional warranties or plans, but explained them thoroughly and gave me the freedom to choose if I wanted them or not.I would recommend this place to anyone.

Berkley was GREAT!! I work at a dealership about an hour away—-needed an accord fixed that I recently sold. The Honda store in my town quoted me a little more that double for the parts only that Berkley & her crew got it done for including labor!!! Thank you, Berkley!! You are fabulous!!

I bought my car from Everett Geis & he was awesome, he never pressured us or tried to make us feel like we couldnt get a better deal somewhere else... thank goodness we bought the protection because I got a nail in my tire. I called the service department & spoke with Berkeley...she was amazing...she got my tire ordered & had it put on in a couple of days! Very friendly people to deal with!

Had an appt here and the service was great. My wait time was less than expected. The people there were very nice and a clean environment

Customer Service is here & there depends on who you talk to. Maintenance work does take some time as they frequently over book themselves for the day.

A+ goes to the sales team, management & finance. Never had to question anything during the process. They were transparent and easy to communicate with. They delivered the car to Lafayette,LA without hesitation for my girlfriend. Thank you Mr. Allen(sales consultant) for your services( from one sales consultant to another).

There are a number of places where I could get my oil changed; however, I choose this location because they are fair, efficient, and keep me informed of any issues concerning my vehicle.

Berkeley provided exceptional customer service!

My experience was good. I was not greeted at my car. I waited about 5 minutes before I entered the office for service. Normally someone comes out to your car to greet you but not on today.

I love this dealership! Always have a great experience with each salespersons Ive interacted with. Mark Holland and Thad, thanks again! Im on my 5th vehicle from here and have never been disappointed! Great price, service and people! ✌🏾

My experiences with Ryan Honda have been wonderful and exceptional.I have always been treated with professionalism and courtesy when dealing with sales, service advisors, and service technicians.

Absolutely amazing! My husband and I went in to look at a car we had seen online, and Mark Holland took us to look at it. They had just received it, so we couldn’t test drive it that day, but he continuously gave us updates on it. When it was ready for us to test drive, he called. He worked with us, helped us, and ultimately we went home with the vehicle that we went for! I absolutely recommend Ryan Honda and Chevrolet to anyone looking for a vehicle. A HUGE thank you to Mark Holland, who was patient and work with us. We are truly grateful. 100% WILL BE BACK!!

I would like to thank Josh Washington for being a great salesman . He stuck with me until he found me a vehicle. Very curtis,polite,made sure everything was taken care of and I understood everything about the car and deal. Young man in financial I appreciate his help as well and he was also helpful.

My experience was awesome. The salesperson, Scott was very informative and patient! Im excited about my new 2021 Honda Pilot Special Edition!

Very friendly place. The service is quick and the customer is fantastic.

They always take great care of my car! Very friendly and helpful.

Buying a car new or used has never been the best experience for me until now. The customer service was above and beyond. It made the process much better than our previous experiences with other dealers. I’m loving my Honda Odyssey!

I had great Experience with Ryan Honda JL was my salesperson he made me feel like familys He true to his word which goes a long way with me it say something when a man stand behind his word Ryan Honda will always be my place to buy my next vehicleThank you JLDTG

Megan Abbott Was So Freaking Incredible!! She Went Out Her Way To Help Me Get What I Wanted !! Today I Left The Lot With A Brand New Honda Accord 2021!! I Highly Recommend Her ! She Nice, Sweet And Understanding !!! She Pulled Her Weight And I Pulled Mines And Together Everything Was Accomplished!!

Jaylon was a great salesman, greeted me as soon i entered the building. Everything went smoothly and he put me in the car that i wanted. Definitely recommend Ryan Honda.

The people were very helpful and friendly. Ben Cornwell went above and beyond to help us get the vehicle we wanted and at a price that worked the best for us. Would definitely recommend Ryan Honda to anyone looking for a vehicle.

My experience was great. They were fast and they explained what was going on with my car.

Great fast service. We’ve been using Ryan Honda for service of all our Honda’s as long as they have been The Honda dealer.

First class service. Quick and professional.Would definitely purchase vehicle there again.

I have no problem every time I visit RyanHonda. The Customer Service Is Thru The Roof. Always friendly & very knowledgeable about the service. I’m literally in/out of there when they are providing me service. Thank You

Amanda was so helpful and friendly! Refreshing to see!

Mark Holland was greeting us as we got out of our car and took care of us every step of the way! Great service and very thorough.

I love the people at Ryan Honda Store. They believe in taking care of their loyal customers. Mrs. Julie is a wonderful worker and I give her two thumbs up. Mrs. Julie makes sure Im taken care of and always give me the most respect whenever Im there. Thank you to the workers of Ryan Honda Store!

Great service, great experience. Berkley is a super pro !!

Ryan Honda in Monroe was super helpful and kind. They promptly took my car back, kept me updated on the progress, and returned it back to me in a timely manner. Brownie points for their spacious waiting room allowing visitors to remain 6ft apart. AND all workers wore masks. Go Ryan Honda!

Needed service done on my car. Called Atleast 5 times back to back before I could get anyone on the phone. knew what the problem was, fixed in an hour.. car still has trouble cranking>>>It’s out of their hands. They get your money and they’re done.$200 dropped on something that was not even the problem, now time to pay for something else and hope it works.

Fast efficient service. Excellent communication by customer service representative.

Great experience. Brought my Honda in for my free oil change. Everyone was so polite and had me finished in almost an hour. Great customer service

Easy to deal with from start to finish. Fair price.

Wonderful to work with and had a quick response. My van is working perfectly again.

I purchased a car at ryan honda on 7/7/21 my salesman was very professional and one of the only ones that came out to asked if i needed assistance! he went about and beyond to accommodate me even after a rocky start with a situation he couldnt control. thanks jalon for your professionalism!

My sales guy, Mark was great! Not pushy at all and encouraged me to think about the purchase before buying. Finance guy was too pushy about the extended warranty but that’s ok I guess. Have not had to use the service department yet.

This is my second experience with Ryan Honda and I 100%recommend them to anyone looking to purchase a vehicle!! Megan Abbott went above and beyond both times to provide me with exceptional service and responded quickly to the MANY texts I sent with questions all while making me feel completely comfortable throughout the entire process! I HATE the whole car buying experience in general, but Megan (and the others I encountered) at Ryan Honda went above and beyond to make sure the process was stress-free and even enjoyable! They absolutely have a customer for life in me!

My salesman, Joey, was very informative and patient. I was never pressured. He drove to BR to get me the exact car I wanted and then took time to set up and show me how to use all my new gadgets. Very satisfied customer!

Super friendly and helpful folks at Ryan Honda Service. I never mind interacting with them when I need service for my CRV. I do think they are too high on the labor. They do a great job, but they stick it to you. Still, I use them because I feel they are so reliable.

Great service. Alan Shipp did a great job

Very cordial and attentive Service Person. Very comfortable and short wait. Thank you!!

Took my car in for front brake pads. I had to wait for Honda brake pads to come in, then they were on backorder. Finally I asked the service desk to continue with aftermarket pads. Low and behold pads happen to show up that very day! but was informed my rotors were warped. They were not warped when I took them in. I declined and took the car to another mechanic. He informed me honda service had already turned the rotors but got them out of specs. Never again will I go to this place and I would advise against anyone going there.

Service staff was very courteous and quickly answered all my questions. The work on my Honda CRV was completed in a reasonable time, and I am pleased with the results. This is why I keep going back here for all my maintenance.

I purchased a Scion XD from Ryan Honda in 11/2020. The transaction went well until the dealer sends me an altered title and bill of sales with a different DBA. Texas Tax Collector Department would not accept Ryan Honda documentations. I thought it was a simple process to get the dealership to correct the situation. I soon realized that my sales person and management ignored my concerns and no one called me back to assist me. I have to pretend to contact the accounting department for payment, and I finally get to the right person. It took me two months of running around with Ryan Auto Group to get the title corrected. I purchased the vehicle because of their Christian base but did not count on their Christian ethic to help you. After the sale is made, Ryan Auto Group does not know your names or customer service.

They recently sold my young son his first car that is now not working -Less than two months. Went to Honda service to find out it needs a $500 repair and they don’t have the part needed and don’t know when they will get it. Bad bad service. I was planning to shop there when I start looking, No way will that happen.

Has nice salesmans, they try to help u find the car u are looking for...

Great service. Fast and reasonably priced. Chance Singh was very respectful and didn’t rush through the sales process. Answering all my questions. I highly recommend Chance Singh

Very fast service and professional representatives.

Sierra is the BEST! Go see her!!

Mark H. was very nice to work with.

Cameron was our salesman. He was very friendly and patiently took the time to show us each vehicle that we were interested in. He was very knowledgeable and helped us decide on a truck that was perfect for us! The sales manager, Terry and the finance manager, Chris were very helpful as well. I would highly recommend going to Ryan Honda and asking for Cameron.

Very accommodating and helpful. Very nice people. Great experience!!

Service is always fast and thorough. Usually get my car back the same day unless a part needs to be ordered.

Absolutely the best service! Everybody was nice and knowledgeable! I’ve been coming here for a while and will continue to come here. Thank you!

I called from Jackson Ms about a car for my sister on Tuesday Within a couple of hours a CRV was shown to her at her home. She loved it. Picked car up Friday. She is happy, I am happy. Thanks, Ryan Honda, Mark

The sales woman (Megan) was extremely helpful, polite and patient with me. She explained all the features of my new car, with demonstration and also help me to set everything up. The finance manager also made sure I was well informed of every option available to ensure that I was comfortable with my purchase decision. This was the best experience I’ve had while purchasing a car!! Thanks so much Megan!! Thanks so much Ryan Honda of Monroe!!

Excellent and fast service as always.Update: 3/2/2021I want to start off by saying the staff in the service department are awesome. Great customer service. Ive also never had a problem with bringing my car in for scheduled maintenance or any other issues. Ive always gotten my car back in a reasonable time. Issues are always fixed when needed. Love this place!The reason I dropped a star is because of the way a coupon I brought in was handled. No where on the coupon did it mention a limit to the percentage off. However, the nice lady in service spoke to the manager and informed me that the system doesnt discount over a specific amount. I didnt argue about it because I know she was telling me what her manager said and it wasnt worth the aggravation. However I do know it was a lie simply because the amount of the credit was a little over the max I was told. If Honda doesnt want to honor coupons why send them out?

All the work was good, people nice, but on check out I tried to use my American Express cc and we’d told I would have to pay 3%. I was not told up front so it was a shock. I expressed myself and fortunately had a debit card and paid. I think that is very poor customer service and reflects on the business. It woul be far better to increase your price by 3% and nobody would complain. Not sure if I will return. Was talking to the sales rep about buying a new Pilot for my son. I will not Perdue even though Thad is a family friend. Be sure he sees this. Wayne

The car buying process can be a challenge, and I know a lot of people dread going through the process, however the minute I entered the dealership Scott made me feel comfortable. We got the car we wanted and really feel like we paid a fair price. The whole process, although sometimes I feel like it takes too long, went very smoothly even through the finance office. Everybody at the dealership did a great job including the young man that had the car dusted off for us. The last thing I want to say is thank you to Scott for his service to our country and service at the dealership, in both cases I’ve benefited greatly.

I always have great a experience with buying a new vehicle, Toby Liner is the best!

Oil change and possible other needs recommended. Oil and filter change took almost 2 hours. Friendly service and no hassles about not doin g all recommended services.

SCOTT TURNER IS THE BEST!! HE HAS HELPED ME SO MUCH AND IS VERY UNDERSTANDING. LOVE THE WAYS THEY HELP YOU IN ALL YOUR .FINANCIAL NEEDS.

No pressure, accommodating, clear and concise.

Brought in our 2020 Honda Odyssey for warranty recall work and second visit for a problem with the the infotainment system and all apps losing power and blacking out. I would have given 5 stars, but Ryans did not complete this work 3 months ago - for lack of parts and they never called me back when the parts came in to reschedule. The work seems to have been completed this time. Honda has apparently had a chronic problem with the connection to the main power that operates the infotainment front screen which includes all apps and audio. This work was performed under warranty at no cost to us. According to the service rep, they replaced the button connectors on the wiring to the infotainment system. Hopefully this will be the permanent fix for this problem that Honda has been searching for. Love the ride and many features on this Honda Odyssey, but if they cant fix this infotainment system - then it is a complete deal breaker. When that system is down - almost every function is down from audio, heating/cooling, backup camera, radio, DVD, navigation and every other app goes out. This should be a huge priority for Honda to figure out and fix.

Great service. Mark Holland is the best!

My Guy J.L Celestand Did His Best And Got Me A Vehicle, And With Patience And Hard Work Got Me Approved...Appreciate All You Guys At Ryan’s Honda In Monroe 🎯

I got denied at several other dealerships when I needed a car. And it seems like they were the only ones that cared about making sure I got what I needed it took a couple tries but they finally got me in my first newish vehicle. Thanks for all the help.

I have been extremely happy with the service at Ryan Honda. I am currently on my 3rd lease. They always go the extra mile for their customers.

Super friendly, helpful, knowledgeable, and fair.

Great friendly and informative service

No problem with the oil change and tire repair, but my appointment was at 9, I dropped the car off at around 8:30 and I had to call around 11:30 and get someone to take me to the dealership. They were still working on the tire when I got there. I was told they were really swamped, but three hours for an oil change and tire repair is pretty long. And why make an appointment if you get pushed to the back of the line? Probably going to use my local mechanic next time.

Julie always provide great service. Love using Honda for all of my maintenance on my vehicle

Ryan Honda made our experience trading in a vehicle very smooth. This is our 5th Honda. We could not be happier with the car and the people who sell them and service them at Ryan Honda! Thank you Megan Abbott!

Each time I have needed help regarding my new Accord, all I need to do is drive up to the service side and someone meets me at my car. Most of the times I have been confused about the service messages that pop up on my vehicle. Mosltly bc I have not read my manual. But isn’t it great that I can just drive up! This last time it was time for an oil change and I sat in the waiting area and waited and I was there less than an hour for service to complete the oil change. Thanks Honda for being so accommodating .

Arrived right before lunch for an unscheduled oil change, expecting to have to wait, but got service right away. Even changed one of my headlights free of charge that I had bought a bulb to do myself, but couldn’t get the old one out myself. Thanks guys!

My Honda is running without a brake down since the pandanamic and thanks to Rayan Honda service team for being available part of the essential services since pandemic.

Quick and friendly vehicle service. Clean waiting area. Michael at the service counter is always cheerful and helpful. I highly recommend Ryan Honda.

My car broke down on New Year’s Day with a broken axel, also leading to broken strutts. Ryan Honda had my car ready within 3-4 business days, and they maintained great communication with us while getting it ready. My car sounds excellent and is running like new, even with it having a casual 170k miles on it. They run a great dealership here!

Wonderful experience here! My salesman was very nice and made the whole process very easy. Would def recommend!

My experience at Ryan Honda was the best ever. They were very professional and I’m pleased with the service I received.

I just love my extended car family Ryan Honda. They show up and show out. Thank you Megan you rock.

Always a great experience! 😊

Had a set appointment to change oil no use two hours in that when I had other appointments set as well.

Great service fast

I went in for a low tire, and they went ahead and changed my oil since it was almost time! First oil change is free too! They did a great job! I was in and out faster than most places I’ve been.

Megan Abbott at Ryan Auto Group knew how to turn my needs and desires along with my cost and mileage parameters into the perfect vehicle, thinking of a make and model I hadnt even thought of and I made a decision a week ahead of schedule on my first meeting with her!! Shes great!!

Julie is my Service Technician. She is knowledgeable, Professional and her customer service is excellent.I recently encountered Coleman and he diagnosed my emergency problem, fixed its s I was on the road again.I recommend them especially if you are a Senior citizen.

I came here to have my vehicle serviced. They were very courteous and provided me with transportation to work. Once it was completed, they covered everything with me and answered some basic questions that I had. I will definitely be using them for my service again.

Great customer service here!

Loving my new car I wanna say thank you to jaylon jones at ryan for all his help and patience.