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StorQuest Self Storage
2412 Oakdale Rd, Modesto, CA 95355, United States
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StorQuest Self Storage
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Jo
Review №1

B. Rich is who helped me the day I rented a unit and she was wonderful. She was polite, helpful, knowledgeable, and very attentive. Now Im not thrilled with the hours of operation or the fact its closed on holidays but because if the level of customer service I received from her, Ill stay.

Ki
Review №2

Well you could clean it up grounds, weeds all over the grounds and buildings. Office people were nice. Your prices are high. Found another place cheaper got a 10x10 for 65.00$ . Plus they live on site..But the lady in the office the day I left she was very nice. Older lady with short grey hair kinda on the heavy side. Very nice! But they need to get rid of all the weeds growing around. Looks unkept. Other then that it was convenient.

kr
Review №3

Only put 2 stars because the employees are very nice. Other than that i would never rent from this place again. So expensive for a place they only let you in from 9am-6pm

An
Review №4

Excellent customer service! Thank you to the staff for making this an easy experience.

Ti
Review №5

This is, by far, the best storage facility I have ever worked with. The staff is always friendly and professional. We have been renting here for over five years and just moved to a larger unit. We are very pleased to give them our highest recommendation!

Li
Review №6

The manager was very helpful and extremely nice.She explained everything thoroughly. Thank you to her for making the transaction super easy.

Ka
Review №7

Customer service is top notch; friendly, knowledgeable, professional, and extremely helpful. The price is fair, and I like the user friendly website. Id highly recommend it to anyone.

Ju
Review №8

The place is very clean and safe to store your stuff. Ms. Laura, Ms. Cheryl and Mr. Toby were very helpful and friendly. They were able to process everything so quick that we were able to move in our stuff the same day. The move out process was also easy as the move in. They were very efficient in what they do and makes it stress-free for their customers. if you are looking for best customer service, l highly recommend this storage place.

Ig
Review №9

Really friendly and quick service. Units all looked really clean and well maintained

An
Review №10

The customer service here was amazing! We called to get information and pricing on a storage unit. The receptionist we spoke to at the call center was very knowledgeable and thorough. When we arrived at storquest the amazing customer service continued. Super easy and fast to get a storage unit. There were two women there (didn’t get their names) but they were very helpful, answered all my questions, and made the process an ease.

Ta
Review №11

The manager Michael is extremely unprofessional. Left a voice mail telling me I hung up on him (I was asleep since I work graveyard) and that it had been a while since he had heard back from me...checked my call log and it had been two minutes since his last call. I had expressed interest that morning and was still interested until I listened to the voicemail. If you dont answer his call right away hell take it personal. Can only imagine how he manages the units. Im going with a cheaper and friendlier storage unit. Probably your best bet too.

Pa
Review №12

First storage unit customers. The two older women’s at the front desk (sorry I forgot their names) one was the Manager the other was the assistant manager, they were super friendly. They both made it really easy and fast! Great customer service. My fiancé and I can’t wait to use the storage unit. Thank you guys!

Ty
Review №13

The two in the office who helped me were very polite and easy to talk to. They made my experience very smooth and they were very helpful.

Sa
Review №14

Reasonable price and great storage they just close way early and open a little later in the morning

Ju
Review №15

Sweet customer service! Self entry with code. Keep in mind, only open to 6pm, including self-entry code.

Ki
Review №16

Laura was very helpful. Even though I did not rent a unit she was very informative about the sizes/prices of the units that were available. I will definitely be referring friends and family to this facility.

A
Review №17

Very helpful and easy process. Friendly staff. Great security features.

Ma
Review №18

I rented one at the Modesto/Caldwell location Michael was very friendly and helpful the facility is very clean Michael even helped me fine a mover for my furniture

Hu
Review №19

Great place and very pro staff

Ri
Review №20

Very welcoming and helpful thank you cheryl

Gi
Review №21

Walked in and Laura greeted me on the spot with a smile. Was able to sit down, find the perfect unit for my needs with her help, without any concerns of it being to little or to big. The holiday deal was perfect! And the process was a cake walk, she was very knowable and explained everything perfectly so I could understand, great service, she was wonderful

Ya
Review №22

Laura at the Oakdale Rd location made sure I was able to view the units before making my decision which of course helps a lot. Very friendly and kind, Thank you Laura!

J
Review №23

Came in today to get my unit and I’m blown away at how smooth and fast everything went the lady at the front desk was wonderful she left No stone unturned covered all the Basis and even threw in 20% discount for the first five months great experience would recommend this place to anybody I have no doubt that my belongings will be safe and sound

Mi
Review №24

Excellent service! Staff was extremely helpful. Made the call and they were able to accommodate my needs the same day!

Ti
Review №25

This storage company met all expectations and more! So very helpful and the price was great!

Ri
Review №26

This is a great place to store my extra stuff. Truly awesome. The manager, Laura Wilson gives truly awesome service.

Na
Review №27

Everyone is so welcoming, compassionate, super friendly and knowledgeable! We must store our entire house until escrow closes in 2 weeks. Im at ease knowing my things are safe. Id give StorQuest, on Oakdale Rd, a 10 star rating. Thank you.

Ch
Review №28

My experience here was awesome!The gentleman at the front desk was super kind and very helpful. I would definitely recommend this place to my family and friends and look forward to continuing my business with them. Thank you again, to the guy in the front office. You are amazing!

ch
Review №29

Cheryl was very helpful, and pleasant. She was great, she also offered a special promotion and saved me money. Great service

Ma
Review №30

Very good and professional experience really good office ladies.

As
Review №31

So far so good! We needed a unit fast. We rented online, went into the office, got a gate code and were good to go!!! Only down side is they close at 6pm.

3l
Review №32

The customer service here was incredible! Laura made it simple for us to sign up and get a storage quick and easy!

Le
Review №33

So far, so good.

Ro
Review №34

I was very impressed* the time that me and my wife had was not a easy task and Angela from storage quest in Modesto met that demand* with a great professional and wonderful experience we made this storage happen.. We ended up getting 2 just because they worked with us...I recommend this place to anyone who needs a reliable and confidence in a storage place...see Angela and tell her Robert sent you for a discount*

Da
Review №35

Cheryl and Matt are some of the nicest people I’ve met. They were very friendly and helpful. Also very punctual I was on a time crunch and they got everything squared away really fast. I HIGHLY recommend this Business!

Ti
Review №36

Stopped by recently to check out the Modesto facilities and was very impressed by your employee Laura Wilsons knowledge of the business. She helped me decide which size unit to get for when I make my move to the area. You should be proud to have such a dedicated person in your employ.

Ma
Review №37

I must say this storage definitely beats the last storage I had (Extra Space Storage). The hospitality provided is what makes it 5 stars better. I was locked out of my storage today and Matt came faster than I thought which helped me to stay on schedule and got me into my storage.The promptness was great, the assurance of how secure my belongings are here is even better, and the customer service provided to me today by Matt just made this place the best! Thanks Matt!

Ja
Review №38

I love storquest in Modesto on oakdale rd. There customer service is on point and very nice. And the lady who served me named Laura is a great help. I love coming in.

Th
Review №39

If your just moving in town or moving out of town and you need a good clean reliable storge with reasonable hours to Access in and out of your storage this is the place to be.staff is very professional and reflects great customer service.so if you looking for a place to keep you belongings safe.you might want to give store quest storage a try. You will thank me later 🤗

Ri
Review №40

I am currently storing my goods at a competitor across town.When my current contract with them expires this summer, I will be looking at other places. I am price shopping at this point.I stopped by and spoke with Laura Wilson, she answered my questions and impressed me with her knowledge of your facilities. She struck me as someone who cares about the customer and her surroundings.Keep up the good work!

Je
Review №41

Thank you to Cheryl from Modesto, CA, Oakdale road for the excellent customer service!

Ke
Review №42

I want to thank Laura! She was very nice and warm and got us exactly what we needed for a great price. The facility is well kept up. Its very clean and security is top notch.

Ma
Review №43

A big thank you to Matt for being so helpful and going above and beyond normal protocol! Its rare these days to meet people of his manuerism. Truly amazing man. Thanks again Matt! Your awesome!!🤗

CA
Review №44

A great big thank you to Laura WIlson for being such a great help. I called a few places before, and did not receive 1/2 the customer service from any. Your help and professional demeanor was very much appreciated!

Ar
Review №45

I transferred my storage on 2/27/15 to a smaller unit. The ladies at the front desk helped me find the closest storage to move into that would be convenient for me. I appreciated the great customer service. They were professional, very friendly and patient with me. They went through the new system very carefully and I appreciated it. Thank you again. I will recommend this storage to all my family and friends. Great Job Ladies. :)

Ch
Review №46

Very nice and safe place to store your things.Great prices. There employee named matt, help us hes very nice and helpful. We just wanted to say thanks.

Yv
Review №47

Ive been storing here for years without a single problem. It is clean, bug-free and the people in the office Cheryl, Laura and Matt are always so pleasant.

ch
Review №48

Matt was great! Very friendly, strong, and helpful. I had a few things that I couldnt lift on my own, and he was kind enough to offer a helping hand. Thanks Matt!!

Ry
Review №49

Very frequently and nice staff.

Ri
Review №50

It was a great experience working with the ladies at office when I was renting my storage. They both were very courteous and helpful. I would definitely refer other family members or friends to this place.once again thank you Laura and Lynn.

Ad
Review №51

I came in not knowing what I was looking for! I believe the guys name that helped me was Matt he showed me several units and was very knowledgeable he helped me in finding the perfect size unit for my needs! It would be nice to see more people as friendly and helpful as Matt!

TH
Review №52

Staff is Amazing and helpful. I recommend this storage facility 100%

Ku
Review №53

Here’s the deal- best prices and a sweet and kind family ran from office. I shopped around, these guys are the best you can find. Price, organization and help-wise. The truck is an added bonus.

Ro
Review №54

Laura Wilsons customer service was both helpful & useful. She took the time needed to answer all of my storage questions and how StorQuest would best meet my needs. Thanks!

He
Review №55

Clean and well kept, i wouldnt store my belongings anywhere else. The staff is extremely friendly and outgoing. They are exceptionally helpful with any questions or assistance needed. Its greatly appreciated!!! This place is awesome!!!!!

J
Review №56

Great customer service! Everything went as planned. I like that the place is super clean and secure.

Da
Review №57

I was very impressed with the facility, clean, inviting and secure. I found the office staff to be very attentive and professional. I recommend StorQuest highly and will spread the word!

Ke
Review №58

The ladies that helped me out today were great. Very personable, warm and welcoming. The process was quick too; in and out. I would recommend to others.

El
Review №59

Katie was very awesome! So kind and sweet. She was very descriptive about paperwork. This is one of the cheapest places that I could find. Very good experience and highly recommend to others.

Ka
Review №60

Laura and Cheryl were very very accommodating and got us sorted very quickly.

Ca
Review №61

Matt is very awesome person he is very good worker.. he help me out when I came there to get information... 😊😊😊 He is always smiling..

Da
Review №62

Between my Dad and myself we had been with A-1 U-Store/StorQuest for 30 years, with two units for some period of time. The personnel were alway friendly and helpful over the years, kind of like family. Two long term employees Cheryl and Laura always met and exceeded the customer’s needs. The facility has always been maintained well, kept clean and offered security for storage of my belongings. I would highly recommend StorQuest for your storage needs short term or long.

Cy
Review №63

The customer service provided by Laura is amazing. What an asset she is to this facility. I will definitely stay here as it is not often you run across a gem of an employee like Laura

Ma
Review №64

I wish I could put 0 stars for this place. When we first got our unit, it wasnt closing, but when it finally closed, we asked the manager if this unit was okay to rent. The manager said yes. After moving our stuff for a few days, we tried closing it, and it wouldnt close. Keep in mind the storage was full at this point. The receptionist said that the maintenance guy was out sick. When I asked about a back up maintenance guy, she replied theres only one maintenence guy and he covers 4 stores. This place is unprofessional. Theyre illogical. We had to leave our storage unlocked, because they couldnt do anything about it. Dont go to this storage place, choose another one!

St
Review №65

Very prompt and helpful service. The two ladies in the front office are stellar employees!

Cl
Review №66

I enjoyed my experience with Stacey. He stopped his lunch to help us, when he heard we had to be out in an hour. Great job Stacey

Ge
Review №67

Laura was so friendly to the customers during my visit to relocate and clean up their cabling. She has been here for years and should remain as such with a beautiful pension for all her dedicated years of service

Ca
Review №68

I have been looking at storages for the beginning of the year. This place seems clean and safe. Some places I looked at the people in the office were pushy and rude. The lady in this office whose name I think was Sheryl was really very friendly. I will be back.

Je
Review №69

Cheryl was great. Excellent customer service and was very helpful!

Ad
Review №70

Quick and easy. Professional service!

ca
Review №71

Wow what nice service we had today. Quick and easy and very clear instructions. Glad I looked on yelp for a storage facility in my area.

Mi
Review №72

Angela was very nice and helpful. Facility was extremely clean. Thank you for such excellent customer service!

Ka
Review №73

Office woman very polite and friendly while helping us.

Da
Review №74

Convenient storage access, decent prices. Laura was very nice and helpful in getting everything set up and taken care of!

Ra
Review №75

Cheryl was very helpful and amazing great person made it real easy and pleasant. Thanks for everything

Po
Review №76

I went in to just price but ended up renting a unit. The staff is really friendly and explained everything perfectly. The site and unit were also very clean.

Lo
Review №77

Rosemary and Cheryl were very helpful and was in and out quickly. I would highly recommend this facility.

Ed
Review №78

Friendly staff made you feel very comfortable and showed me the size of the units to me so I was able to make the right decision.

Ju
Review №79

Customer service was great!

Dm
Review №80

Angela, store manager, is very nice. Professional, accommodating, and courteous. Highly recommend this location. Secure and convenient. $50/month small unit including renters insurance.

ty
Review №81

Thanks guys for the hospitality everyone at the facility was very kind and helped out, also I would like to thank Matt for his help with my storage locker and with showing me how to work the gate properly, you all do a great job.

Ru
Review №82

Cheryl was very knowledgeable about the facility. Ill be back in August to store!

Ch
Review №83

Nothing but awsome things to say about this place. The facility was perfect. The staff (Matt) went above and beyond to try and help me.. Im just bummed that they didnt have the size I needed available. I will definitely be checking back in the future.

De
Review №84

All ground level units so it was easy access with a vehicle.

Tr
Review №85

I cannot say enough wonderful things about my experience with StorQuest storage! Matt, Laura and Angela are the Best!!! The customer service along with their smiley faces have turned a difficult time in my life into a pleasurable one. I conside them my friends now! Hopefully I never need a storage again, but if I do this will be tge place I go!

mi
Review №86

Angela was great, real friendly and very helpful. Was in and out in no time and started moving. Facility is really clean.

Ro
Review №87

The staff here is beyond nice ! I cant say enough about the service!The units were so clean and spacious for The price !I will most likely store my personal things here again when needed

JA
Review №88

The manager in training (Cheryl) was fantastic! She was able to take care of everything quickly and efficiently despite my being ill prepared. Very happy with everything!

Sv
Review №89

The service is top-notch here and very friendly. I feel like family with the staff!

Ro
Review №90

Easy application, and checked out unit. Got a great internet deal. Friendly managers. Thank you.

St
Review №91

Super clean facility and Matt and Laura are the best exceptional customer service. Friendly environment I will recommend this facility to all my friends and family.

Si
Review №92

Matt and Laura were so helpful .they answer any questions i had . thank you guys so much

Ja
Review №93

My wife and I were using public storage off of Carpenter/Briggsmore. It went from $120 to $138 in 8 months we saw this place and checked them out were paying less than $100 a month and they give you a 10 day period. Example our rent is due on the 10th of each month but we have till the 20th to pay it! Something no other storage I been too offers and weve used quite a few! Customer service is great as well!!

Br
Review №94

They ladies in the office are really nice. Matt is super helpful and nice.

Lo
Review №95

When I found myself in need of a storage facility I’m glad I choose StorQuest on Oakdale Rd. The office staff is friendly and very helpful, and Matt was a lifesaver. I would recommend this facility to anyone.

St
Review №96

The lady In the office was really nice and helpful.

Da
Review №97

These ladies in here are awesome, super friendly and professional. I highly recommend this place to anyone in need of storage

Ch
Review №98

Cheryl and Laura are very sweet and knowedlgable and really helped me through my process. I highly recommend this facility and the employees are excellent!

Lo
Review №99

“Very clean place and people in the office are very friendly and Matt, there Bellman is a cutie and very helpful! “This was a great experience !!

Mi
Review №100

Great place to store your things

Information
12 Photos
100 Comments
4.8 Rating
  • Address:2412 Oakdale Rd, Modesto, CA 95355, United States
  • Site:https://storquest.com/self-storage/ca/modesto/9087//?utm_source=GMB&utm_medium=organic
  • Phone:+1 209-846-3321
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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