user
Security Public Storage
3941 McHenry Ave, Modesto, CA 95356, United States
Appearance
Security Public Storage
Comments
an
Review №1

So happy we found this storage! So far we have been very pleased with this site and its only been a few months. The lady on-site was very helpful and nice with finding us the right size unit for us. As of right now we would recommend this place.

th
Review №2

The staff there are helpful, friendly And genuinely try to help people with storage needs. Oh and they can be comedians too. Real people, not just attendants, office staff or robots. Nice!

El
Review №3

Uhaul drop-off was extremely easy. Really nice customer service.

Ch
Review №4

I had a unit here well over 10 years, at one point I had 2 units. After paying thousands, probably will over $10k over the years I was called on by management and told the police executed a search warrant on the unit next to mine because the people renting it were arrested for burglary and needed to come down and look in my unit. Well when I opened my unit all that was left was trash on the floor, the thieves had cut open the wall between units and also into the next unit. Even that was anything in my unit was gone. Management jerked me around for months untill I gave up. I would never recommend this place and if you have stuff there you should check it very regularly.

Ga
Review №5

Security Public Storage on McHenry Ave in Modesto has mice and rats throughout the entire facility. I found droppings in my storage unit which I keep very clean and reported it to the office. They raised my rent three days later. I emailed the main representative for the company including pictures of traps I set that were eaten by the rats and ask why my rent was raised three days after making the complaint. I still have received no response to the email. I found another storage facility and moved. I strongly recommend staying away from this place unless you want mice and rats leaving droppings all over your items and chewing on things inside your storage unit. It was really gross and when you report it they raise your rent. I will never return to this place and Im posting complaint with the Better Business Bureau and everywhere else that I can as well

Bi
Review №6

Love this place, wouldnt recommend anyone else, especially if you care about you things, its very safe!!!

Mo
Review №7

They are very nice and friendly. Went above and beyond customer service . Very helpful and will work out something just right for you. Glad i am a customer!

Be
Review №8

Easy in easy out. Friendly staff. They are set up to complete your requests almost totally online or in person

Ri
Review №9

Very friendly staff!. We walked in and they had a unit ready for us. Quick process and everything was explained to us completely. My wife and I are very happy we came here.

Mo
Review №10

Very bad service nobody wanted to help. I had 25k worth of furniture and they had rats eating our stuff I put rat traps and caught 2 but they kept coming🐀🐀🐀🐀 don’t recommend them keep away from them.⚠️⚠️⚠️⚠️⚠️⚠️

J
Review №11

Safe, secure and clean! The onsite management provides you the most value for your money and the treat the facility as if its their own back yard. They have state of the art surveillance systems.I highly recommend renting with Security Public Storage.

de
Review №12

I was treated so good by the people that work at this specific security storage place it blew my mind on how professionally these people are it doesn’t matter what race color or creedThey treat everyone in my opinion the way they want to be treated thank you for placing those two that husband and wife to be in my life today made my day thank you.

Ph
Review №13

Met an internet seller there. Nice clean facility

ol
Review №14

In response to management reaching out; the online payment system, shock of price increase, and what felt like avoidable fees if there were better venues to pay the fees made it more of a financial drain than it should be. The staff is agreeable and nice and the place itself is secure and safe feeling. I feel that I could find a better place thats more affordable but the location, security, amd employees make it worth keeping my belongings.

gr
Review №15

I used to rent alot from Uhaul but never at this location and now I know why!!! This is the very worst experience I ever had with Uhaul! First nothing about mileage was mentioned if they would have I would have rented a bigger uhaul for 50 and could have kept overnight! But no I get this dirty truck, that you can barely look through windshield! The inside wasnt even wiped down you can tell cause it was dirty! Now because Im on fixed income i had to drive to pickup used bed frame, just to be charged 200 for sacramento and back REALLY!!!!! I WILL TELL EVERYONE I KNOW HOW YOU DID ME!!!!!!NICE WAY TO SERVE YOUR COMMUNITY AT A TIME LIKE THIS!!!GRACE GUILLEN

Lo
Review №16

The units are clean. There are cameras all over. The ladies at the front were really nice and helpful.

Me
Review №17

Im not sure how well I like the place. Its a bit pricey and we have had a run in with the. People on site twice now I honestly didnt like her attitude my first go around with her. Im paying 116 for a 5 x 10 when my friends ha e the same size and one has a larger and they both pay less then I do. I dont think I will stay very long Im looking for another bank

Ca
Review №18

The worst experience I have ever had with a storage unit company... we had this storage unit for the duration of approximately 7 months. A couple of months in, we had gone back to get a few items and found our property within our unit covered in rat feces and urine. We let the managers know and were told that the row behind us had gotten in trouble for having food in their storage unit. We were never notified of this and a significant amount of our property was damaged because of it. Once we talked to corporate all they could manage was to give us our final month free of charge which was only 13 days until our move out. There was approximately $1,500 dollars worth of property that was damaged and had to be discarded from this. So many sentimental items had to be thrown away because they could not be salvaged from the rat urine and feces. I am extremely disappointed. If I could, I would absolutely give this location zero stars. We will never do business with this establishment again.

Ap
Review №19

Security Public storage has keep our belongings safe for a long time, Thank You very much

Ro
Review №20

Security public storage treated me fine they are good people. Nice clean storage units and the property is nice. With a fair price ya cant go wrong .

Ga
Review №21

Staff was very friendly and very helpful I appreciate it very much

K.
Review №22

Best storage place in town. All the staff are friendly, professional and easy to work with. They took the stress out of moving. If you need storage definitely stop here and if they dont have the right size for you they will search other locations to find you a storage space.

Fr
Review №23

Great storage center

Da
Review №24

Started an account here in January to store some of my things while I work as a travel nurse. Staff has been super courteous and helpful. The facilities are clean and in a good neighborhood. I feel secure with keeping my belongings at this location while I am in Northern Cali.

It
Review №25

Very helpful!! Very friendly staff. Always pleasant when I call. I would definitely recommend using this facility.

Ka
Review №26

Ive been renting two units here for over a few years now.. This past year the owners have decided to do some upgrades, no complaints.. I received a phone call informing me what, how & when they were going to be doing the first part of remodeling, as well as a written letter.. I felt my belongings were in good safe hands being they were going to be recording each unit that they opened for inspection.. For the second half of the remodeling I only received a written notice no phone call informing me what they were remodeling, no problem..The notice said I needed to bring my keys to my units so they could get in & not have to cut off my locks, no problem, just like before.. I called to see if my new door lock latch had been replaced so I could go put my locks back on & take theirs off, yes they say.. I go down to exchange locks only to discover the boxes right in front when you open the unit door have been moved up off the ground & placed upside down sideways on top of other boxes that could not handle there weight which made them cave in & let all that dust get into those boxes plus possible breakage from how they pit them.. In the letter sent to me no mention of needing to move the front boxes out of the way or how dust from installing the door lock latch might create dust all over the unit.. I went straight to the office to let them know what I found & how upset I was.. None of what happened in both of my units was mentioned in the letter of what, how & when to take place.. I asked to see the videotaping & I got told it would take hours to find mine that I could go through my boxes to see if anything got broken/damaged.. Why do I need to when they videotaped it.. I no longer feel my things are safe here.. I moved my belongings here from the Salida Storage off 99north that had 7 units robbed, one of which, was mine.. Now this happening & there unwillingness to let me look at the videotaping??

Da
Review №27

This has been the best place to store my stuff for years. It is clean and safe I feel comfortable being on the property. The best thing is there hours!

An
Review №28

I’d highly recommend this storage out of every storage place here in Modesto. I’ve looked at several and this one couldn’t have been beat with the amazing prices, staff, and security. Tally and Steve are always very nice and helpful and make me feel safe keeping my things here in the unit I have been renting. Definitely consider this storage if you are looking for something very reliable at a wonderful price.Another plus is that there are security cameras, individual alarm systems for each unit, and the managers live on the property.

Sa
Review №29

Was completely impressed with the staff and the property itself. The staff was extremely helpful and accommodating. They showed us around and helped us find just the right storage unit for our price range. Definitely would recommend this place to anyone

De
Review №30

I have had storage with Security Public Storage for 4 years. Place is always clean. Staff always willing to help. The managers Steve and Tally are so pleasant and always greets customers with a welcoming smile. Price is reasonable.

Ve
Review №31

Great place! I’ve been a customer for a while and have never had any issues. I find the staff here friendly and very helpful. I would highly recommend SPS on McHenry Avenue.

Fr
Review №32

Ive had a storage unit with them for almost a year and Ive no problems. It feels safe, secure and have great hours. Very convenient location. Their staff is also super friendly. I have no qualms recommending them to my friends and family.

Ri
Review №33

This facility has been a godsend, and I have felt very good renting space here. All the staff here is very helpful and friendly, and my space is roomy and clean all the time. I definitely appreciate the secure access and late hours. I recommend to anyone looking for storage to come here first and forget the rest!

Sh
Review №34

Very friendly and extremely helpful. Prices are great for the service. Noticed I was tired made me a cup of coffee and now Im awake and and can drive home safe.

Lo
Review №35

I love how friendly they are. Super helpful. I needed a storage asap early December and they gave me a special. I was extremely greatful cause I was going through such a hard time. Thank you. I definitely recommend this storage place. Also the security cameras they have are everywhere so I feel my stuff is most definitely safe.

Va
Review №36

The staff is Very helpful, understanding and they have really affordable price! I would definitely recommend to anyone!

Pa
Review №37

Had a great experience with Security Public Storage. The staff is very friendly & very helpful. Definitely will recommend this storage facility.

Cr
Review №38

This is a great place to use for your storage unit. I went to get a storage unit and the staff was very friendly and helpful here. Also I feel that the building is safe and secure for my unit. The prices are reasonable and the staff is friendly.

Ja
Review №39

Five stars absolutely- I would give 10 if I could. What didn’t I like? It was fantastic. I got a tour on the golf cart before renting my unit and it was like Disneyland. Staff was great

Ta
Review №40

This is a great storage facility! They are always helpful. Super clean and convenient to get into your unit. I’ve used them for years!

Br
Review №41

Anthony has done a great job in working with me on the size of the unit needed. He held the unit for me and was very responsive as i called several times trying to figure it out as this is the first time I have used a storage unit.

Ni
Review №42

New owners are nice and got us a good deal on an 8×10. Price included insurance. Clean place and friendly staff. I recommend using this place.

An
Review №43

Great storage place ive been to. The staff are always professional and nice!

Ev
Review №44

I am very pleased with the selection of this storage. I was in a rush to find a place where I felt it was safe enough to leave my valuables. I knew I found the right place when I saw the location and the size of the storage. I like that its clean and easy to find, the staff have been great since day one. Thats always appreciate. If you are looking for a place you can trust Mchenry Security Storage is your place.

Ju
Review №45

I was impressed with the friendly and helpful staff who made signing up easy and timely.

Ma
Review №46

I have a storage unit for about 3 years. I feel very safe and secure and great hours to visit. The staff are also super great, friendly and helpful. Specially Steve Cass the Manager. I have no problem to recommend this place to my friends and family anytime

An
Review №47

I have had this location off and on for the past 12 years. The facility is very clean and the staff is on their game with making sure the customer is taken care of. Definitely recommend them to anyone. Prices are very reasonable.

Ni
Review №48

This is by far the best storage Ive ever been to. Ive been to many storage units in the Bay Area. The ones I have went to were dirty and full of tweakers . Not here. Everything is clean and well maintained. The bathroom, office, and grounds are always spotless. The staff are super friendly. And I love the on site manager. She is so nice !!! Im glad I chose here to store my belongings, I know they are safe. Do your self a favor if your looking for a storage and choose this place.

Ca
Review №49

The best storage in Modesto! Elijah and Jamie are the best managers! Great costumer service they really truely have a big heart and there keepers hope they stay a long time!

Ha
Review №50

Great location- I store my car here. Always seems to a clean and upfront place to keep your belonging. No issues

DI
Review №51

Best and safest storage👍🏽 I have had a few unfortunate events at other local storage facilities in Modesto. I feel confident and safe at Security Storage, knowing there are security measures such as video cameras and on site management. If needing a storage you can rely on I highly recommend this one.

Ja
Review №52

Customer service is excellent they help me every time if I have any questions

Ja
Review №53

Fantastic place to keep your stuff safe! And the staff here is AWESOME! I own a small business and needed a place to store my equipment. These folks came thru and made it all happen and I am now worry FREE!

Ta
Review №54

We were looking for an affordable but safe storage and came upon this one. So far, we’re happy with the unit that we got and the establishment overall. The price is reasonable and the staff are really friendly.

su
Review №55

I have rented a unit 3 different times and have had a perfect experience every time! The office people are always happy and helpful. The units and facility are clean and secure. I would not store my belongings anywhere else! Highly recommend!

Al
Review №56

I had this storage for over five years and have been very satisfied with the service and the management at the McHenry location. The management is very friendly and helpful. The location is very accessible and very secure. I recommend this location if you are looking for a storage place.

c
Review №57

What I love about this place is that it is secure and well lit. So even if youyou visit during evening hours, its a comfortable place to be. Also, the staff is wonderful. Highly recommend !

Br
Review №58

I love this place. Always well kept and staff very friendly and nice. The managers are so helpful & have worked with our family every time we have rented. They always are open on time too with smiling faces.

Cl
Review №59

My experience here has been great. Clean, safe, well lit location. And the property managers, Steve and Tally are the best!

Ja
Review №60

This storage facility is amazing! Very clean! Very nice and helpful owners. Never had a problem with anything!

G
Review №61

Best storage place! Especially the people who work there, they are friendly and very helpful. They referred me with a moving company that made my move fast and easy!I recommend Security Public Storage on Mchenry, Modesto.

Du
Review №62

Perfect for what I needed. Clean, safe, and secure.

ve
Review №63

So glad I found a unit so close to home! The staff was incredibly helpful, shout out to Jamie! Easy to move in.

Ro
Review №64

Very nice employees,very clean

Pa
Review №65

I first moved to Modesto in late December 2017. The staff is very friendly and welcoming. If youre looking for a storage unit I would highly recommend this place as the property is well secured and staffed with the friendliest people youll ever meet!!

Tr
Review №66

I have been here for along time would not go any where else so friendly grounds are keep neat and clean. My stuff I feel is safe. People in office and very helpful.

Is
Review №67

Great customer service. I feel like my belongings are safe here with there excellent security. With the management staying on site 24/7

El
Review №68

I have had units here on and off. I love this place and the new managers Angela and Peter are so good and helpful. Plus an added benefit that they live on site. This is one of the most secure facilities there are.

Je
Review №69

Been using this place a while. Prices are about as good as they get. Location is good. Sister also stores here. Would recommend

Ni
Review №70

Kat was so helpful over the phone. The company I work for is about 2 hours away, so I needed to make sure everything was in line for my employer to run down there to rent our unit and get back to work. They were so informative and helpful, and made this rental experience super easy. Thanks SPS

Va
Review №71

Great customer service. Everyone is friendly and they treat me like family.

Mr
Review №72

Ive been doing business here since February of this year and have been very pleased.. no complaints. The staff helps with any issue that may arise and are friendly. Its centerally located and easy to find. Very happy with business here so far.

St
Review №73

I like the location because its easy to get to. Their facility is very clean with convenient hours.

Ro
Review №74

This is a great place to store your things. The individual alarms on the spaces are awesome and they have great deals

Ga
Review №75

I needed a storage unit and had rented from Security Public Storage many years ago. Steve helped me with renting a storage unit. He was very helpful in helping me to determine what size unit would best fit my needs. I highly recommend them.

Sa
Review №76

Very friendly staff, as well as helpful with all my questions. Easy to acces the units. Very clean as well. Great security so I dont worry about my valuables or personal safety. Highly recommend!

Ka
Review №77

I have been a long time customer of Security Public Storage in Modesto - 3941 McHenry Ave. I dont live in Modesto at this time, but when i need information on my Storage unit they always answer my questions with the up most professionalism and friendliness . I would recommend there services to anyone who is looking for a storage unit. The building area is always clean.Thank you,Kathy Del Re

Je
Review №78

I first got the storage a couple months ago and so far service is great. Prices are average and I feel that my belongings are secure. I also like that they have long gate hours.

Dw
Review №79

I love they customers service and they where very helpful. I feel safe with my belongings there.

Ja
Review №80

This is a great place to rent a storage, it is never crowded and the managers are very nice. I just moved my two storages into one and they were very good about my stuff being all over the hallway. I would recommend to anyone.

Je
Review №81

Okay, but very expensive had trouble with them in the past. Clean property, will work with you on payment arrangements. Okay company could be a little bit better.

Sc
Review №82

The new Managers Jamie & Elijah are far superior to the couple before! Kat & Karen have been great to work with!

St
Review №83

One of the best customer service experiences of my entire life. Angel was absolutely amazing in helping me sort out a storage unit that my dad left when he passed away. She was knowledgeable, helpful, friendly, and professional. Super great.

Jo
Review №84

Get what you pay for high end service at affordable rates! Good location and awesome managers!

Nm
Review №85

Security Public Storage is a great facility. I have use them for the past 3 months and have received great service. Would recommend it to anyone.

Ed
Review №86

This storage place is awesome the people are very nice and very help. I really feel like my stuff is safe here every storage spot has an alarm, thats awesome. I would totally recommend this place to anyone.

Yo
Review №87

Helpful staff and very friendly. I would recommend 😃

De
Review №88

We have a unit at Security Public Storage/McHenry and Peter and the rest of the front office are always very professional and nice. Always let us know if a package has arrived for pick up. One of the nicest places to rent from.

Ni
Review №89

This place is great. I know my stuff is safe and its very clean, great hours too. Ive had my unit for a couple years and not once had a problem!

Ta
Review №90

Managers are Really awesome people. Their really straight forward, honest, and understanding people. I feel my belonging are safe in his hands.

Gi
Review №91

Very clean storage facility. Jamie and Elijah who run the facility are extremely nice and helpful. If you are looking for storage, I definitely recommend them!

Cl
Review №92

Steve and Tally are great! A+ Customer service. The location is also very well maintained and feels safe.

St
Review №93

I have been a customer at Security Public Storage, on McHenry, for several months. This is a clean and secure facility. The staff is super friendly. I highly recommend Security Public Storage!

Je
Review №94

Been here for two years love it! I feel safe storing my things here and get great costumer service .

Ca
Review №95

Definitely the best people here. And new management is awesome! I would recommend them to anybody. Very very happy with the service!

Ju
Review №96

The team here, especially Karen, is very helpful. I love the new doors, they are very user friendly and the rates are competitive and affordable.

Di
Review №97

The people are very friendly, courteous and helpful. They keep a clean facility and the hours are very good.

Wo
Review №98

I just want to say that security Public Storage is the best storage and Modesto and cat has the best of voice and great customer service she deserves a raise and please give her a little mini vacation paid on security public storage and this is the place to be to store all of your stuff because they are amazing thank you

JO
Review №99

Very accomidating staff! Taking care of our family needs and going out of their way to be as helpful as they can!

cl
Review №100

New doors easy to use love the costumer service! New managers already making the facility nicer.

Information
53 Photos
100 Comments
4.7 Rating
  • Address:3941 McHenry Ave, Modesto, CA 95356, United States
  • Site:https://securitypublicstorage.com/locations/modesto-mchenry-ave?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 209-645-7412
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Truck rental agency
Working hours
  • Monday:10AM–4PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Similar organizations