Fantastic customer service. We have used them for our fridge, dryer, and washer- I have yet to be disappointed. They are quick and efficient.
Brandon fixed our 15 year old washing machine in around 15 minutes. We almost cancelled the appointment because we thought maybe we should buy a new machine. So glad we didnt. Very pleased with the service we received.
I have had them fix three of my appliances - dishwasher, refrigerator and microwave. They have done a great job each time. I especially like the communication. They let you know when they will be there and then they show up when they say they will. Great place! :)
When our ice maker stopped working we called a couple of places, and they said Call All Brands. Good advice! We got quality, practical advice and quick service. Thanks!
Allbrands has repaired several appliances over the years for us and they have always been prompt and courteous, and fixed everything right the first time. Their prices are great and the staff is professional, knowledgeable, and wonderful to work with! I recommend them to all our friends and I will continue to choose Allbrands for any future appliance repairs!
I have seen their magnets every where! Best experience ever, my dogs even liked them. Reasonable rates, knowledgeable and friendly. I will definitely call again.
Highly recommended!! We had a complicated issue with our refrigerator and they went above and beyond to provide the best customer service I have experienced in a very long time. They are trustworthy, do the right thing, and are great to work with!
Worst customer service experienced in my whole life. Paid for a replacement part and was completely forgotten about. Reminded the staff we were waiting on a part and was told there were shipment delays. They didn’t bother checking tracking until a whole week after I started inquiring about the lost part. The parts manufacturer didn’t return their call so instead of calling them back they just forgot about my order for a third time and went about doing business. I had to physically show up at their shop in a pandemic to remind them I had a part on order and only then did they contact the manufacturer and reorder the part. 23 days after the original purchase was made. I’ve never done business with any establishment that made us feel so neglected and it’s purely a lack of good organization and customer satisfaction skills.
Quick repair and saved me $$ to not replace a GE Spacemaker XL1800 microwave ..... highly recommend
They were able to order me a new glass shelf for my fridge, very fast shipping and great price!
I work for a large Property Management company in town and we have used All Brands for years to take care of our tenant/owner clients. I have also personally used them in my own home. The staff is personable, extremely knowledgeable and all around awesome. They are fairly priced and timely too! I would absolutely recommend them.
Love All Brands! The staff and repair folks are always helpful, friendly, and quick to take care of your problem. Love that my guy came in this morning, took the time to explain my problem with dryer and what to look for in the future with the dryer I have.
Excellent service and advice! All Brands Appliance Service, Inc. was very helpful!
I really appreciated Beaus honesty in telling me my range/oven was probably not worth the cost of the repair. He was very knowledgeable about this brand of stove and what goes wrong regularly. Integrity is worth a lot to me and seems to be very rare these days. Thanks Beau! Youll hear from me again.
One of your drivers needs to be more aware of what constitutes cutting a person off in traffic. Otherwise he handled it professionally... after pulling over to be confrontational.
Really happy with the service, the communication, everything. They walked through all options, broke things down simply but never talked down to us. It feels great to know exactly what company I will call in the future if needed.
Guys were all super easy to talk to. We got quick service and theyre true patriotic Americans in a crazy time were in!!!!
I recently had my Kenmore washer fixed by a repairman from this company and was very please with the results! It took more than one visit to diagnose the problem with this old machine, but the repairman was determined and committed to fixing the problem. I am grateful for his persistence and great sense of humor. A big thank you to All Brands. I will certainly refer friends and family to this business!
Brandon got us fixed up! Nice to get something fixed rather than replaced. He repaired our bar fridge and our dishwasher. The replacement cost was about 2600 dollars for the two appliances, the bill was 375. That made sense and they are working well.
I have worked with Allbrands for many years and have always had good experiences with them. they can get most parts the next day and the prices are near what you can find on the web, but you dont have to wait so long. As far as in home service, they are great, on time and clean up after themselves. If they replace a part, they leave the old part with you, so you know what you are getting installed is actually a new part. give Beau a call and he will fix you up!
Weve used All Brands twice now, once to replace a light bulb in our wall oven (much more complicated than it sounds) and once to service/replace our gas cooktop with an induction one. The techs have all been professional and knowledgeable and willing to answer all my questions! John went above and beyond when installing our cooktop, getting creative to install it correctly even though our countertop wasnt set up to initially work with the parts sent from the cooktop company. I really appreciated him taking some extra time and ingenuity to make it the best that it could be instead of just giving up/setting it in place. Beau is upfront about scheduling and pricing in the office. Overall we are pleased with our experiences here and will call them again if needed. Plus they work with our home warranty company so thats a bonus!
I had no idea what I was doing, but thanks to All Brands I was able to figure out what was wrong with my oven, get the part I needed, splice the part to the old connecter, and fix my oven. They were super friendly and helpful, not at all condescending, and didnt pressure me to hire a pro. Ill use them again. If there were more businesses like this itd be a better world.
Great company to work with, the techs give on the spot updates, clean up behind themselves & very polite. Parts always come in quick & the pricing is the best. Highly recommend using them!!
Hired to fix a simple dishwasher handle, they left us with a leaking machine. They did finally correct their mistake but you will have to hound them and deal with lame excuses. They also might suggest they be paid again to correct their mistake, as in our case. Responsibility and integrity arent part of their brand. Not recommended.
I have used All Brands for many years and have always been treated great! Their staff is awesome and always helpful when we call with any questions or concerns! I would highly recommend them.
Honest and upfront. Fixed my dryer quickly and only charged $50. I recommend this man.
We have called All Brands out for our office appliances and theyve done a great job. We also have them on our list of recommended vendors for our clients and have heard only great feedback.
Excellent customer service. Very knowledgeable about any appliances. They have great deals in store on referbished appliances. On top of that if you need them to they will come to you. AAA top rating.
I have had them come out three times and they worked on my washer on two separate occasions and my washer is still not fixed. The technician who came out told me he didnt know what to do or if my washer would ever be fixed and good luck getting the manufacturing company to honor their warranty. He also told me they were only getting paid for the one visit and it was a waste of their time to fix my washer. Upon leaving this last time he said if it doesnt work this time call GE and make a new claim tell them it was fixed and isnt working again and you want it serviced so we can get paid That is bad business in my opinion. You are better off going somewhere else to get your appliances fixed.
Excellent service as always. Today it was my washer, few years back my dryer. Same great service today as in the past. My go to people for my appliances. Knowledgeable and quick service. Thank you.
Very crabby and rude customer service. Work that was done less than 6 months ago they will not stand behind. Regardless of the warranty of a part (90 days), there is still a warranty on the service and quality of the repair. Maybe the guy didnt fix the real problem in the first place???? The rude customer service when I called to inquire about the warranty of the part and let them know that the same issue is present again, was just unbelievable. I did nothing wrong by calling and being as polite as possible. Try just a bit of kindness. It can make all of the difference in the world. Isnt that what customer service is supposed to be? Heck the guy yelled at me for asking about the warranty of the part and kept interrupting me. Wow!!!!
Never us this company! Incredibly rude and will not work around your schedule to fix appliances. I will never use this company again...I have tried 3 times to schedule with them. All i can say is: If you want great customer service, search elsewhere.
Great at coordinating repairs! They are prompt and friendly with scheduling and I can trust them to do the job right. We have used them countless times and have never been disappointed.
Pretty bad service. From when I called to when repair was complete was almost three weeks. They charged for two service calls, the second of which took maybe 15 minutes, and was only necessary because they did not have the part in stock. Pretty good scam. Just make sure to not stock any parts, and then you can charge for two visits instead of one. Other repair places I have used would have done the second visit for free or reduced cost.
From start to finish, Allbrands did an awesome job! Fast, friendly service from people who know exactly what they are doing. Great job guys!
All brands carried oneone parts to help me fix my oven. They ordered in a part and it came in the next day. Prices were the same as the internet based dealers and I would much rather spend my money local. Thanks guys.
So very accommodating!! I really appreciate how knowledgeable and helpful the staff is!
LG sent them out to do warranty work. There was a mixup with the warranty and LG is now covering the claim. I explained this to the lady from AllBrand. She told me they dont do LG warranty work. I told her LG arranged the service so at the time they did the service obviously they did work for them. Her response was they would send me to collections. WOW HORRIBLE and dont recommend this company to anyone.
Allbrands has always been great to work with. I work at Dayspring Restoration and have to call them from time to time to work on some of our equipment and they are usually quick to come out and very knowledgeable. Thank you Allbrands!
AllBrands is simply the best when it comes to repairing appliances. For years, they’ve been my first call when things go wrong and always provide prompt, reliable, trustworthy service. Their technicians are always courteous, presentable, friendly and mostly importantly, knowledgeable. They are honest and upfront regarding your options for repair or replacement and get the job done right the first time. My husband and I also run a local business and always refer our most valued customers (as well as family and friends) to AllBrands knowing they will receive the best appliance repair service available.
I know all too well how hard it is to keep a professional, courteous face in the appliance world--I grew up in it. Allbrands team pulls it off, though--every single time. They do everything they can to work within the restrictions of warranty repair, troubleshoot problems, and get my appliances up and running as soon as possible. Allbrands is honest and sincere, and put 100% into their work.
When the first fix didnt work, All Brands sent out another technician at no cost and even supplied a part I didnt have. Result: all fixed and me happy. Thank you!
I have an off brand range that had some problems. The company could not help since they are only available in bigger cities. All Brands was able to find the cause, order the parts, and have it fixed. Great service!
Phew -- freezer working again. Appointment scheduled pleasantly and efficiently; repair person showed up right on time; he was extremely knowledgeable, very committed to keeping things cleaned up, good advice for afterwards. TOTALLY RECOMMEND!!!
Absolutely terrible service, my ice maker was damaged from lightning and after the initial visit which cost $70 I had to pester them 3 times to order the part to fix it. After the fourth call (FIVE WEEKS WITH NO ICE) the man still knew nothing about what I was talking about so I looked up the part number and the first webpage had the part $55 dollars cheaper than what they quoted me. What a joke and now we have to pay somebody else $70 again to come out and look at it so instead of fixing our problem all they have done is cost us more money.
Used to like them a lot. Then they bungled a repair and made it a customer service nightmare. They refused to replace the components their service tech broke and refused to come out to fix it unless I paid them more money. Owner was extremely rude when I called to try and work things out. Stay away. Unprofessional owner and techs. To be fair their secretary was very nice to work with (prior to the owner getting involved)
The service is great and staff is extremely knowledgeable. Check em out for a great deal.
I have used Allbrands 6 times at work and at home, I have always had swift courteous service and the bill has always been reasonable.
Awesome person to deal with, totally understanding and friendly!
Ive used All Brands Appliance several times now and couldnt be happier. The technician has always been on time or even early (he called ahead) and theyve always had the necessary parts to fix the appliance. I highly recomend them. Couldnt be happier.
Great service company. Comes when they are suppose to. Does the job right. Continue to use them for the last 5 years.
Super fast and super great service.
Highly recommend All Brands! Anytime a home appliance stops working they’re the first ones I call!
Very poor customer service. Had to have another company come to look at appliance all brands said they fixed just to find out they hadnt fixed it. Not very honest people at all!
Do not go here! They ruined our house with water damage from a ice maker they repaired. Called so they could look at it, Guy refused and hung up! We should sue but didnt. Still might
Completely rude and unhelpful. Has no clue what customer service is.
These guys are really helpfull.
Great customer service and a great guy
Great customer service.