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Solely Bimmer Professional BMW Service
23854 Via Fabricante Unit #G2, Mission Viejo, CA 92691, United States
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Solely Bimmer Professional BMW Service
Comments
B
Review №1

I have been taking my BMW to Soley for close to two years and the service is outstanding. They are always honest, professional, and their level of work on my car is excellent. I would not go anywhere else. Highly recommend them.

la
Review №2

Had a pre-purchase inspection done, and safe to say it was worth every penny! The team here was very knowledgeable, and super helpful. If you need absolutely anything BMW related these are the guys you want to see!

El
Review №3

Service is always top notch! Travis you and your team always make sure that our BMW is running great.If you own a bmw this is the place to bring it, you will never regret making the change to Solely Bimmer.

Sc
Review №4

Best experiences for servicing my Bimmer. They handled my requests professionally and fixed things at their best without extra charges. Cannot thank them more. Great guys to work with!

Mi
Review №5

Solely Bimmer is outstanding! I cannot say enough great things about this place! I went in to get an estimate for replacing the front bumper because of issues with the undercarriage panel/deflector coming unattached and dragging on the ground due to getting caught on concrete barriers at the front of parking spaces. They said they didnt do that type of work, but when I told them I was out here visiting my parents after driving cross-country from Miami, they offered to look at the repair work that had been done by others to see what the risk looked like. They put the car on the hoist and showed me what had been going on, how it had been fixed by others and that types of repairs should be done longer term. They put in additional screws so that I would have greater peace of mind driving back across the country to Miami. And, to be sure the car was as safe as possible, they topped off my fluids and adjusted tire pressure. When I asked what I owed them, they would not accept payment! These are honest people who are doing their best to treat their customers fairly. And, they go above and beyond the customers requests to ensure that their needs are fully cared for as well. I wish I lived out here and could bring my car to them for all of my maintenance needs. Suffice it to say that I will happily refer others to them and will use them whenever I need service in Orange County.

St
Review №6

I only bought a part here, but from what I could tell they were very helpful and understanding, wanted to offer the best service they could, and understood the parts and brands to a T

Mi
Review №7

We have been going to Solely Bimmer for about 10 years now. They have always treated my wife and I great and our 325i has never run better. They also worked on our relatives 740 as well, which tend to be much more complex to work on due to all the fancy electronics. The techs really know their stuff so when you take it in they solve the issues or perform the maintenance properly and expeditiously. Their prices are better than dealer and competitive with any other independent shop out there but the service is better than the other options. If you have a BMW I Highly recommend Solely Bimmer for any service or repair needs.

Mi
Review №8

Travis and Matt are amazing: they were very friendly, professional, and know their stuff when it comes to BMW. I brought my E46 here out of storage after two years and they helped me get it back on the road after doing a thorough inspection. On top of that, they are super fast finishing a whole list work some of which was not routine. I highly recommend bringing your BMW here before looking anywhere else!

De
Review №9

Travis and his team will, without a doubt, take care of your BMWs needs, and can I say the customer service and attention to the customer are fantastic. Ive had a couple of services done, from a valve cover to oxygen sensors to just some cosmetic pieces from a kidney grill to the inner door handle on my car being replaced here. My 2013 335i M Sport hasnt had any issues since weve taken the vehicle to Soley Bimmer and has been running like a champ. So, would I recommend this place to anyone looking for an honest BMW mechanic team/shop? Most definitely

Sa
Review №10

Several years ago I looked for an independent BMW shop. I was lucky enough to have stumbled upon Solely Bimmer. I have had them work on two of my cars over the years. I have always found them to be extremely knowledgable, great communicators, fair in their pricing, and truly an honest neighborhood shop, committed to serving their community for the long haul. They are family owned and their techs are always friendly and happy to help in anyway possible. Believe me when I tell you, they have earned their 5 star rating....they are really that good.

Da
Review №11

The owner helped me with last minute request from bmw dealer who wanted to have brake fluid topped off and reset light, I called him and he was able to help me right away. Amazing customer service!

Ha
Review №12

Excellent customer service. This was my 1st visit. Explained the problem in detail and with patience.

Ja
Review №13

Best Independent BMW repair shop in the OC.

br
Review №14

Love this place. Great service, Great staff. I highly recommend Solely Bimmer!

Op
Review №15

Rockstar Team thanks guys!!!

Da
Review №16

These guys are great! They are very knowledgeable and very fair. I highly recommend taking your car here - especially for people who have BMW maintence plans but the repair is not covered. These guys use OEM parts which is a huge plus. The staff is excellent and they do great work!

La
Review №17

This place has great customer service! I took my car here after getting a vehicle check done at the dealership. They charged me about half what the dealership wanted for the same services. The work was done quickly and everyone was very friendly.

Da
Review №18

Came in for a clutch replacement on my 2001 BMW Z3... was told by my previous mechanic that the clutch was in need of fixing as it had neared the end of its life. After taking it to Travis at Solely Bimmer, he called me the very next day..not to tell me the job is finished and the price will be X amount...but instead called to let me know I was misinformed and the clutch had plenty of life left!Not only did he save me over $1400, they noticed my door latch was out of alignment and realigned/ lubed it completely fixing my “door not opening unless knee is pressed issue”For a grand total of: $0I couldn’t be more pleased with my experience and will definitely be coming again!

Ja
Review №19

Took my vehicle in for brakes. The car never made a noise or had a leak. Set an appointment. Brought by and dropped it off. Service took all day. Was contacted right before they closed that it was ready. Car was pulled around front making a terrible sound from engine compartment that was never their before. When I asked what it was. The owner I am assuming replied Oh that sounds like the compressor. He then proceeded to hand me the keys and offered up no further assistance. Got home and parked the vehicle. Left for work in the morning. Got a call from my wife explaining there was a large puddle of oil on our garage floor. Came home to find that indeed there was a lot of oil on the floor. As stated before the vehicle never made a noise or even a drop of fluid leaked from anywhere before. I was offered no assistance in resolving the issue with them and basically paid money, I worked for, to have my vehicle mistreated.

Br
Review №20

Travis and his entire crew at Solely Bimmer have always been incredibly great to me. Extremely professional, accommodating and timely. Travis knowledge of BMWs in second to none. He has been able to diagnose some of the more odd things my car has done over the years. Highly recommend them!

Ma
Review №21

Travis and the team have worked on my sons BMW 335i for the past 6 months. Their knowledge of the car and BMW in general is amazing. And the guys always go the extra to address other small issues they find. Truly an amazing find for BMW owners who dont want to go to the dealership and pay dealership prices.

Jo
Review №22

Chadd and his team are awesome he even help out when the tow truck guy tried to hose us for 3 x the price quoted he stepped in and said it is not right and its not our problem that there people miss quoted us. Personally these guys are 100% solid good people who actual care about there customers and value there business if you own a BMW come see Chadd and his crew they are the real deal and know BMWS like the back of there hand and wont pull and bait and switch tactic like the tow truck company good honest people end of discussion.

Me
Review №23

I have an old 2004 BMW 545i that I never drove and the battery died. I replaced both it but the fault sensors were all set off so the Owner (ugh! Forgot his name!) said let me do it for free where other shops said it’s be $100 minimum and a few hours to deal with. He spent 15 minutes and got all the faults fixed once I showed up. For FREE! I’d highly recommend his shop due to their integrity and ethics. I’m buying them shop pizza Monday for their troubles. Thanks again!

Jo
Review №24

Impeccable service. They go above and beyond.

Mi
Review №25

I have been taking my car to Chad and his crew at Solely Bimmer for several years now and can honestly say I wouldnt take my car anywhere else. Chad is a true professional and always gets the job done quick and to the highest standard. I highly recommend Solely Bimmer to my family and friends.

Jo
Review №26

Great place and great people. Only place I will go to service my BMW

Ro
Review №27

Travis and his team are outstanding. Straight forward and honest, Travis is all about customer support. He has never tried to pressure or upsell me, just tells the truth and works with me to get the car fixed and rolling again. I cannot recommend strongly enough!!

Ca
Review №28

I have been to Soley Bimmer 3 times, once (a year ago) when I purchased my 2009 BMW providing me with a complete (computerized) overview/inspection at no charge, and twice since to test my brakes and advise me on future maintenance needs, also at no charge. Chad has been the most honest and helpful manager/technician I have ever met in this business...PERIOD. Hes a blessing to have as a resource and his staff is also AWESOME!

Pe
Review №29

Once again Chad and his team were able to diagnose my car this week and repair it but here is the twist in the story. While Chad right away was able to repair my car he did not plan that the new part ordered would in fact be defective. Because of the nature of the repair and time required my car would have to be in the shop over night. What he did next simply sets him apart from all other BMW private repair garages in Orange County. Chad understands that if you are without a vehicle (especially if you are in sales) that this can cost you in many ways and because of this he gave me the keys to his 5 series BMW so I could conduct my business the next day. Nobody that I know of does that but to him it was a normal course of business. There should be a 6 star rating and it would go to Solely Bimmer!

Ma
Review №30

These guys are awsome they take great care of me when I take my car in for repairs. BMW experts.

Da
Review №31

Travis - very honest guy. I was referred to these guys and they lived up to their reputation. Great to see good people do well. In and out very quickly as well.

Gm
Review №32

If Chad could clone his customer experience model hed be one of the richest people in America. From the moment I stepped into Solely Bimmer through today Ive felt I was in the right place. And as it turns out, I have been. Integrity is never compromised here!Service is always exact and affordable. And for a 13 year old car, thats a pretty big deal. Youll never find yourself asking if you just got taken as you often do at a lot of dealerships (we all know that feeling).I have not only a capable and trustworthy shop to take my much enjoyed car to, but a friend who has my back.If you are waffling between your dealer or another place you definitely owe it to yourself to make a detour and come here.

Ky
Review №33

The team at Solely Bimmer is very helpful and professional. All of the staff is friendly and they genuinely care about making sure your vehicle is well taken care of.

Je
Review №34

These brothers will take really good care of you!

Ry
Review №35

Solely Bimmer is, by my experience, not just a mechanic - they are artists as well.Their work is top-notch. They are efficient, timely, knowledgeable, honest/trustworthy, and their work is also clean and organized. As long as they are around, I plan on strictly buying only BMW vehicles just to have them as my mechanic.I have a 1990 BMW E30 (not many independant mechanics can knowledgeably service this model of car anymore). Since owning the E30, I have had Solely Bimmer do the following work:1) Radiator & Tubing replacement2) Spark Plug, Spark Plug Wiring, Distributor Cap + Rotor Replacement3) Brake Wiring replaced4) 4-6 Oil Changes.Every time I am there, I have no doubt that my car will be taken care of. They not only charge extremely fair prices, but they also take the time to explain the issue with your car and how they intend to fix it.The crew there is extremely friendly - Travis, Abel, Carson, and Matt are all great. Every time I go to Solely, I walk out with more understanding and knowledge of my car than I did before.If you or your friends/family need a BMW mechanic and want the best one in the Orange County/SoCal area, then youve come to the right place.

Je
Review №36

The best BMW specialist in Southern California for honesty, service and quality which is their trademark. 🙏🏽 😊

Jo
Review №37

Came to see Chad after picking up a used BMW for my son. The check engine and other lights kept coming on after 2 different mechanics checked it out. This time the trans light was on. Chad diagnosed in about 5 minutes that it was not the trans and really was a non-oem part that was throwing a phantom code. Others may have taken advantage of the situation and sold me a trans. On top of this, he did not have the part in stock, so he gave me the one off of his car so that we could go in and pass the smog test sooner! This was a few months ago and Solely Bimmer is the only place we bring this car.I am now in the market for a used BMW and they gave a thorough FREE pre-inspection for a car that I am now going to buy. Matt, a mechanic there, spent about an hour looking the car over and the paperwork. Awesome. Have dealt with Travis too, Chads brother. Great guy as well.Prices are fair! Great customer service! Knowledgeable technicians! Cannot say enough about this place!

Ga
Review №38

Have gone to them multiple times. Chad has been very helpful, honest and efficient in diagnosing and fixing the issue at hand. Have been very happy with the service I have received from him and his crew.

Br
Review №39

The only place Ill take my wifes 328i. Excellent service with a reasonable price. These guys are true BMW lovers.

Mi
Review №40

They treat you like relativesThe best alternative to the dealership 🎖️

Te
Review №41

Locally owned Travis is great knows everything there is to know about bmw has been taking care of my car better than the dealer youve got a customer for life thanks guys!

De
Review №42

Great Independent mechanic. Love this place. If you have a Bimmer and you need a mechanic, do yourself a favor and give them a try.

Kh
Review №43

Travis is a great guy, I wish all the mechanics operated like he does, the most honest guy I have ever met and they know their stuff, if you have a BMW, this is the place to go.

Bo
Review №44

The best personal service at reasonable price. Travis knows BMW’s inside and out!

Dr
Review №45

GREAT COSTUMER SERVICE, honest pricing, quick turnaround on the work performed, that is what all bmw stores should learn from Chad...keep it up Solely Bimmer

Ka
Review №46

Chad knows his job well and he is a honest guy you can trust.

De
Review №47

A great honest mechanic. I always take my bimmer here.

Th
Review №48

I have a late model E36 M3 and do a lot of the work myself. When I find myself with a problem that I can not tackle I take it to Chad. He and his mechanics are very experienced and very friendly.

Ma
Review №49

Good place for obscure BMW repair and diagnosis.

Ja
Review №50

Always personable, punctual, and professional. Only place for regular BMW maintenance.

An
Review №51

Travis and Chad are good, honest guys.

ka
Review №52

Best Beemer repair ever

Information
100 Photos
52 Comments
4.9 Rating
  • Address:23854 Via Fabricante Unit #G2, Mission Viejo, CA 92691, United States
  • Site:http://solelybimmer.com/
  • Phone:+1 949-586-4269
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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