I’ve always had great experience working with Jake and crew. They are professional and courteous and most of all trustworthy. They are my first choice for any car repair and service. I know they are honest which is the most important quality that I am looking for.
After living in so many different states and getting ripped off all the time especially in NY I am so happy to say I found the most honest mechanic!! Jake is so awesome! The best is I’ve been to him twice now and the first time he saved me money cause he told me to call the dealer for a recall and sure enough it was recalled. The second time I went to have him fix my tail light after telling him the dealership wanted almost 1,000 to replace it. He got on his computer and helped me find one. He even offered to put it on for free for me. He saved me over 700 plus when I tried to tip him for putting it in he wouldn’t take the money. Talk about awesome customer service!!
Very professional and clean, really like the service done on my car also staff was very cordial and friendly.
Very professional staff! We’re kind enough to drop me off at home as I waited for my services to be completed. Done within hours and even respected I was a veteran and took care of me!Will be returning!
Extremely happy about the quality of the services. Very reliable and honest people
The professionals at Kennedy Transmission have earned my trust and I will highly recommend them! They troubleshot and diagnosed a difficult to find noise in my trucks driveline. They were honest, upfront and thorough. As an aircraft mechanic with 31 years of experience, I can wholeheartedly recommend this shop without hesitation.
Single owner shop great people
Jake was very helpful in fixing a car that has had nothing but problems. Moved close to Plymouth and was nervous to look for a mechanic. They were super up front and honest! Will only be using them from now on! Thanks!!
These guys at Kennedy Transmission Brake and Auto Service in Plymouth are great to work with. Mike and his team are always accommodating, friendly, professional and trustworthy. I rarely recommend companies to people but would not hesitant to recommend these guys to family and friends. We recently had a battery replaced and oil change and have had oil changes in the past. We will continue to call on them for our car servicing work!
You all were amazing! Thank you for taking care of our car and for diagnosing the error another company created. You all saved us thousands of dollars because of your honesty. Thank you again!
I had a tough situation after an Oil Change at Kennedy Transmission. Basically an Oil Filter failed.The GM Mike could of made it very difficult for me to submit an Insurance claim. Instead, the tone of our dialogue was always professional and courteous. He even advocated for me when the Insurance claim was taking longer than expected.This was one of the best customer service experiences I have ever experienced. Mike always listened to me, and assisted me through the process. Mikes Insurance ended up replacing my engine.Mike is honest, and exudes integrity. We need more business peoplelike Mike in the Auto Repair business.
Being new to the area, it is extremely comforting to have found a shop ran by people I trust.After having some transmission concerns on a manual transmission, I was shocked to hear some of the quotes on parts and labor from other automotive shops. While gathering quotes, another shop recommended me to Kennedy Transmission where I spoke with Jake who provided notably outstanding service.I received lightning quick, quality service without having to pay any fee for prognosis of my issue.10/10 quality.10/10 service.10/10 value.Thanks to all the workers at Kennedy Transmission. I will return for any auto concerns in the future.Ask for Jake.
Service was great and they took care of my concerns. They also recommended some other items that my vehicle needs. Would go again.
I got a small job done with them today, and they were fast and professional! New to the area, but would certainly come back for other car service and problems! Great people and business who truly care, would recommend to everyone in Plymouth and close by area.
They put in every effort to provide great service and also had a free loaner car.
Have you ever needed to get your car repaired and left with a giant smile on your face? It’s not typical, but is what happened after our experience here. My moms car broke down, and I had absolutely no idea where to send her. It was random that I sent her to this business. I’m so, SO glad I did. They were honest, and were able to do a more minor repair than we were expecting. The best part is that I have a place I feel comfortable sending my mom to in the future. Thank you so much for the wonderful job, but also the flexibility when helping us over the phone. Take a chance and give this place a try if you need your car fixed!
Within five minutes of talking to Josh, I knew that I was talking to a capable, experienced, knowledgeable transmission person (as opposed to the dealership where I had previously went, who only could read the codes!). He explained things in such a way, that I easily understood, and was friendly, professional and courteous.Great service. Friendly and knowledgeable staff. Fair prices. Whats not to love!?
Mike and his crew at Kennedy Transmission are fantastic. I brought my car in for what I thought was a transmission problem, turned out it was a defective drive shaft. Mike dealt with the issue and had my car on the road and running great in no time. This is a business run with integrity and great customer service. Highly recommended!
Mike & the gang here at Kennedy are top notch. My car needed a rare part to be repaired. Mike got on the phone immediately to track down the part. Several calls later, Mike found it in Canada. The part was sent overnight and my vehicle was up and running the next day. I will definitely be back whenever my car needs any type of repairs. Thanks Mike!
They were great to work with. Very affable and easy to talk to. They did a great job working on my car. I would definitely recommend them. I had a great experience and will go back when needed.
I was having transmission issues with my truck so I gave Kennedy Transmission a call. They were able to hop in and take the truck for a free diagnostic drive that same day to look/feel for anything out of the ordinary. When speaking with Mike (owner), I got the impression that he takes pride in his work and reputation and was not looking to just make a quick buck hoping that I would have to come back in the near future. They are not open on the weekends which is slightly inconvenient to go without your vehicle for an extra couple of days while it isnt being worked on but I thought it was well worth the wait. Being a paranoid guy that spent more on the transmission repairs than my truck was worth, I have had two different occasions where I thought something wasnt quite right with the transmission and they were happy to go for another test drive to confirm my paranoia. Worth mentioning that the transmission work is under warranty, and they work with Synchrony Bank to help finance larger repairs.
If you are looking for a place you can trust in the West Metro that is honest, reliable, efficient, and fast, this is the place to go. Mike and his staff definitely give this place a small town Mom and Pop feel and did a great job. I highly recommend them!
My car was brought over here by another shop that thought my issue was transmission related, and that shop wouldnt have the capacity to handle the problem. After Kennedy took a look, they determined it wasnt transmission related, which made the repair cost considerably less.Thanks to them for determining the real problem, and Ill consider them for future jobs!
The Plymouth location rebuilt my cars transmission in January 2018. When I started having issues again a few weeks ago, it was still under warranty and they rebuilt it again at no charge to me. They said they had to purchase additional parts this go around that werent needed the first time, but did not charge me for them. While it took longer to complete this second time (almost 2 weeks vs. a few days), it also fell on a holiday week, parts had to be ordered, etc. They (Mike) always kept me updated throughout the process on how things were going. The car had to be transported from the Bloomington location where I initially brought it to the Plymouth location due to not enough people at the Bloomington one. Kennedy had it brought back to Bloomington when they were done, which was nice of them since that was much closer to me. Also, when the transmission failed the first time in 2018, and the tow truck company that transported my car to their shop broke my seatbelt and refused to take ownership, Kennedy replaced it at no charge to me, even though it wasnt their fault. They are always friendly, sympathetic (car issues arent fun), honest, and stand by their work.
Was desperately trying to find an honest place for my daughter to take her truck. Been burned badly in the past by disreputable places quoting thousands of dollars in work needed. I was put at ease from the moment I called until the work was fully completed. Trust is a word I do not use lightly, but I will use it here. Not only did he give my daughter updates, but he called Mom too because he sensed my angst. Talk about going above and beyond! 5+ stars in my book.
Awesome people honest
I really Loved the Owner and how hard they work to please U!! Great place for Oil Changes too!!! Highly recommended.
Really straight forward guys. Awesome work done on my car. I will recommend.
Great people equal good service
I had a dealer recommend an almost $500 service for a right axle transmission seal leak. I called Kennedy Transmission of Plymouth and spoke to Jake about checking it out and possibly doing this service. His response, sure, we can definitely take a look at it. I asked what it would cost and his response was Nothing, Im sure they charged you already...WHAT??? Who does that??? They got me in very fast and an hour later they told me it looks great and I wont be spending any money on my car today. How good is that?? Will definitely be coming back to this shop and Id recommend them to anyone at this point. Thanks for the excellent service!!UPDATE 1: I told Jake that I thought I may have some minor transmission issues on my van. He said to try some engine cleaner before I spent any money on them working on it. I did that and seems to be working better!UPDATE 2: Brought my other car in for A/C work and possible suspension noise. They quickly diagnosed and recharged my AC at a reasonable price. They put the car up and couldn’t find any issues with the front end, so sent it home with me after driving it around multiple times. Said to bring it back if I continued to hear/feel anything. I was thinking this was going to be a pretty expensive trip and it only ended up being $100 and my AC is ice cold and I have more confidence in my front end. Thanks Mike and Jake!They are easily turning into my goto local guys!
The best shop in town! Hands down!!! Mike knows how to treat people in tough situations. I will always recommend this shop! Thank you again.
I would definitely recommend this shop! Josh, and staff, are very knowledgable, quick, and reputable! If you need transmission work done, go here, you will not be disappointed!
These guys did great. Fixed my car quickly and helped me with financing. Definately would recommend them.
I highly recommend them. I take our vehicles there. They complete the job on time, for the price that they quote us. I like being able to schedule the work. The price is fair.
If I could give 6 stars I would! Not only do they do great work, they were extremely honest. They did not at all try to take advantage of me and when they could have easily said the transmission was shot, they didnt. They fixed only what was needed. They listened to me and did not make me feel like an idiot, and as a woman, that tells me all I need to know. Highly recommend the place and will be using this as my go to place!
Really straight forward guys. Awesome work done on car will recommend and reasonable
Ive gone to them for years! Theyre easy to talk to, fast and I trust them. I never feel cheated or over charged
Friendly, fast, with execellence service. Who could ask for anything more? Taken vehicle there multiple times and never had an issue. Right on with their quotes and time to fix vehicle.
Took my vehicle here to Mikes Kennedy transmission for a problem that seeemed like the Transmission was slipping turns out josh and the crew found out it was not a transmission problem at all. Turns out it was a plugged up catalytic converter!
We felt like we were treated fairly and quickly. That says a lot about business these days.
Great service. This garage can do it all.
Overpriced and low quality work. I had to pay of hundreds of dollars over and above what they charged me to rectify the issue. Get your wheel bearings replaced somewhere else!