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AAMCO Transmissions & Total Car Care
5231 W Broadway Ave, Minneapolis, MN 55429, United States
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AAMCO Transmissions & Total Car Care
Comments
Ch
Review №1

Kevin the mgr is a great wonderful help, he made my visit comfortable,when things were so stressful with my car. Everyone was pleasant. Kevin always called me for updates and authorizations for my car. Thanks for the great service!

Pa
Review №2

Your vehicle is repaired, everything is discussed and shown to you. Your questions are answered. I feel good about the quality of service I get here.

gr
Review №3

I always get great service at the Crystal Aamco location. Kevin does a great job dealing directly with me and the work I have had done is always excellent.

Ke
Review №4

My car is still heating up && they told me that it was the radiator && thermostat && I payed 800 & some && it is still happening. I told Kevin about it && he had the mechanics changed my water pump & timing chain without cost even though my warranty had expired from them a year ago and even though my car is still heating up still . I appreciate them changing my timing chain & water pump but I would of love if my diagnostic since the start would of been better & accurate & accurate && it’s not fair they took my money for nothing, it’s like if nothing gone done on my car. Please go somewhere else I do not recommend it here because they take your money & their diagnosis is not accurate at all & then tell you it’s something else! I will never go back & I will be sure to tell all my coworkers & family & friends that come here to this shop to not go anymore because they’re dishonest & don’t have any sympathy for you

je
Review №5

Very helpful, extremely fair prices, they really know their stuff

Wi
Review №6

Dont know if my first review posted so Iapologize if this is redundant.Couldnt recommend these guys moreenthusiastically.Theyre professional, honest and price competitive compared to any other autorepair service Ive ever used.Customer service second to none as theowner even drove my car HOME for meafter completing my last repair.Kudos to Travis, Kevin, and the rest of theteam @ Crystal Aamco !

dj
Review №7

Always get great reliable service, no pricing surprises.

Wa
Review №8

This a great place,to so bussiness whit, they treat you with respect,and spend the time too explain the issues you are having,and they are also friendly and courteous ..

Jo
Review №9

Really impressed with the service here. Kevin, the office manager, is extremely friendly and the prices are unbeatable. All of the employees weve met are also kind and courteous. I drove 30+ minutes from my home to this shop because of an awesome recommendation I received and I will never take my car anywhere else. These guys are trustworthy and remember who you are when you walk through the door. Really impressive.

Pa
Review №10

Affordable,excellent work,the nicest staff!

Er
Review №11

Kevin was helpful as usual.

Fl
Review №12

A little spendy . I guess u get what u pay. Goodfellas

Ro
Review №13

Awesome!Love their work. The owner is one in a million a totally awesome dude. Great job will definitely be back for service.

Br
Review №14

Friendly staff. Explained everything and told me the necessities that needed to be addressed first.

Li
Review №15

They were the best, Kevin and Travis are the sweetest !

Lu
Review №16

These guys are top notch. They are honest & so helpful. Walt the owner is so helpful. Kevin the office manager is so helpful and goes above & beyond. Once I had 3 major issues with my vehicle and he offered to prioritize to make it more affordable. Travis is the best mechanic I have ever encountered. He is great at finding the problem, and he is wonderful at explaining and teaching on a level that is easy for anyone to understand. I highly recommend them!

Le
Review №17

Kevin is the best along with the mechanics! You will be taken care of when you go to them. Make ya feel right at home 🏡

An
Review №18

I went to Aamco because they said they can do a diagnostic test on my car for $75. I thought wow what a deal. The first person you meet is Kevin he is absolutely wonderful I would have given your store a 5 just for him. When they said they were done with my car I was waiting for the printout that usually comes when you have a diagnostic test done. I explained to them that my car acts like its not getting enough gas and sometimes it wont even turn over. Instead of a print out there was a piece of paper that had things checked off and on the bottom it had writing saying that I needed a camshaft sensor and a crankshaft sensor and other things. I had someone put the camshaft sensor in and then I took my car to another place called Nghias because Aamco wanted too much money. When I bring it there they tell me I dont even need a crankshaft sensor. They did not charge me for even checking my car which I was very grateful for. So after paying the $75 for the supposed to be diagnostic test I went and bought the pieces that I needed and that was $90 which really wasnt a lot to get my car going. I am a 65 year old woman and Nghias Auto Care could have ripped me off but instead was honest and let me know I did not have to have that done and they would have charged me $200 to get the crankshaft sensor if I needed it. I feel very betrayed and mislead into thinking that I needed a part for my car that I didnt even need. I just want to say thank you so very much to Kevin, you are absolutely wonderful and they need to give you a raise!

Sc
Review №19

Simply put, they did the work completely wrong and I had to take my vehicle somewhere else (close to where I was because I wasnt sure the vehicle would make it back to their shop). I had to pay an additional $506.00 in repairs to fix what AAMCO did incorrectly. They, of course, are choosing to hide behind a technicality in their so called warranty. Worst $700.00 auto repair I have ever had and will never go back there!

To
Review №20

Quick service, supplying great parts and warranty coverage. The shop workload always looks to be heavy, but they dont treat the customers as just a number. They take the time to understand the problem and provide the best repair solution. I have used this shop for several repairs that I did not want to take on myself, and I have always felt that they approach repairs with my best interests in mind. Just had an emergency repair, and while my vehicle was there, they asked if I wanted to fix another issue I was aware of but had not planned on addressing. When I decided to do that as well, they immediately began the added work, and still got everything completed by the time they had promised. Will continue to go back, this shop and the entire team have gained my trust.

An
Review №21

Good service

Ti
Review №22

Best place ever to take your vehicles for work or repairs! They stand behind their work, very friendly and best prices around! I could go on forever about this place! Technicians and Kevin keep it running! Thank you for the awesome experience!

Vi
Review №23

These guys are terrific! For you folks that used to have your car serviced by Craigs Auto Electric in Robbinsdale I suggest you bring your vehicle to these guys. Just as honest, knowledgeable, trustworthy and efficient that I am used to. Kevin, Travis and Tommy are ready and willing to explain why work is needed. Treat everyone with respect... can you tell Im a Happy Camper? Walt, the owner Im sure has to be proud of the mechanics he has hired. Obviously, I will be having all my car repairs done here.P. S. These guys are terribly busy! Dont expect any coupons, specials, fire sales, etc. They dont need gimmicks to bring in business.

Ja
Review №24

By far the best place in Minnesota to bring your vehicle if youre having any issues. Kevin and his crew are the most honest and skilled technicians Ive ever dealt with. You will be told exactly what your vehicle needs, not up sold unnecessary repairs and the work will be done correctly. Since Ive started bringing my vehicle to them its been running and driving better than the day I drove it off the used car lot. I highly recommend AAMCO in Crystal, I will not take my vehicle to anyone else.

hi
Review №25

I Paid 3200 for a rebuild Transmission and it only lasted 3 1/2 years then they wanted me to pay another 3000 for another one and told me that he took 200 off I would not recommend them i found another place to get another one from jasper and the cost will be 2000 so if you can look around.

aa
Review №26

They were all real nice guys...the guy that rebuilt my transmission did a great job... everything was perfect and they even saved the old parts to show me what they replaced and I know those parts are out of it cuz I rebuilt it two years ago thats what I put in it. Thanks again!!! And it was a good price...

Ra
Review №27

Great customer service!!! great job always!!! thank guys

Te
Review №28

I called and spoke with Ken when I started having problems with my 2007 Chevy Silverado 2500hd and Ken said bring it now and he will look at it for no charge. So I did it was Saturday and Monday morning he hit me with the cracked bell housing. Quick story short, the next Tuesday i walk in with a payment and truck was coming out the stall ready(time to transfer more money and take truck), so I did! The value 👌 Ken and his team were great all of them and the real value is Ken and his team. So did I get a good deal hell yea but not money or labor but professionalism. Me truck is my business and my life Aamco got my new transmission ordered and installed in 1 week.....

St
Review №29

I have been coming to AAMCO for years and I have always been satisfied. They are not just a great Business but a great FAMILY!

Le
Review №30

These guys are so friendly and more importantly, TRUTHFUL! I have zero knowledge about cars and would be very easy to take advantage of. I brought my car in because it was shaking. Instead of leaving me in the dark, they explained that it was just a built-up of snow and ice and didnt even charge me for cleaning it off. Others would have not been as helpful or honest.

Ca
Review №31

My son was driving his truck across country, he needed to add oil and the oil fill cap would just spin but not come off. He stopped into this AAMCO and saw Travis, they quickly got the old cap off and installed a new one and topped off his oil. Additionally gave the truck a quick look over and gave him the thumbs up to continue on his journey

Be
Review №32

Great experience. My car needed transmission repair and a new alternator. The work was completed quickly and they provided excellent communication throughout the process. I had another vehicle at home so they arranged to drop me off and pick me back up when my car was ready. Amazing! Not many car repair shops would provide that service. They really know what they are doing and the shop is very clean. It was a great experience with no hassles. They made extra effort to be friendly and helpful. Every business should operate this way. They have it figured out. I trust their work. It is excellent when you find a business that knows how to do everything right. This is my new auto repair shop!

Mi
Review №33

The entire team always goes above and beyond with their quality of services provided and they are very personable! Thanks for taking such GREAT care of our fleet!

Tr
Review №34

Travis built me a long lasting e40d transmission ! Shifts strong and smooth

Ni
Review №35

Brought my car here multiple times for various reasons. I have been very happy with each interaction. Their team is very knowledgeable and is NOT out to get your money. Bring your car here if you want honest work done on it.

li
Review №36

Great service! Kevin is Amazing! He is friendly and so helpful!!!

Ca
Review №37

I decided to give this place a shot because of the good reviews and these guys did not disappoint! Travis and Kevin are awesome! They are friendly, funny, honest and the pricing is reasonable as well, what more would want? It is so hard to find a car shop that you trust because you are worried they will tell you that you have all these problems, when you dont. You dont need to worry about these guys lying to you. You will only pay for what you need done. Travis and Kevin definitely gained my trust. As long as they are still in business, they will have my business!

ch
Review №38

1/31/19 EDIT: They corrected the issue and gave me the correct series ofbattery. I upped the star count to reflect the good response.Original review: This past summer I had to bring my SUV in for other work but my interstate battery also had to be replaced under warranty. I just realized now that I had to jump it, they gave me the lower model MT battery instead of the MTP battery I originally had. I would highly suggest going someplace else unless you want to get scammed.

CP
Review №39

Great customer service and fair prices

No
Review №40

Absolutely love Kevin! He honestly treats you like family!💗

Mo
Review №41

Great shop! They worked with me, was very reasonable, and did good work. Kevin at the desk was super cool, good with ppl. Honest shop they dont try to bust heads with extra stuff you dont need! Will def be bringing my vehicles here from now on! 💯

al
Review №42

The staff at AAMCO were so friendly and helpful. My car was being serviced by a company that rarely answer their phones and when I finally reached someone there was always a week or two before I could get my car in. I called AAMCO they answered the phone on ring #2 and Kevin got me in right away. This facility will be the family and friends choice for good service.

Th
Review №43

Ive had a lot of car trouble and since the first time I brought my car here I knew Id never be going somewhere else. Service that is above and beyond! And Kevin has made this an enjoyable experience, so grateful! HIGHLY recommend these guys, honest and will work with you not against you.

An
Review №44

AAMCO does the job good! Free towing and estimate, very courteous staff, reasonable pricing and work warranty. This all makes AAMCO the head of the pack.Travis not only showed me the trans replacement parts, but gave me the lift from home to pick up the car. I am recommending AAMCO to everyone for all car problems.

ju
Review №45

They brake stuff on your car and dont take responsibility for it dont go there. And if you have cigarettes in your glovebox the guys there will stell one of the packs and tell you no my guy would not do that i know what i had in the glovebox. Update the transmission they installed that had 100,000 miles broke just days after the warranty

De
Review №46

Wow, at first I was hesitant because our family always does their own car repairs, but this time it was my transmission and I had a warranty, at the moment I walked through the the front door I met a man who was truly a blessing. Kevin was behind the desk and we quickly became friends! Kevin went above a beyond to make me comfortable and take care of everything that needed to be done! My transmission is in and I couldnt be happier with the work that was done!!!!!!! I will come back to these A+ mechanics and a AAA+ office manager. Thanks Kevin for everything.

At
Review №47

I will never refer any of my family or friends to go here if your not there sitting and watching what there really doing to your car!!! They ripped my father off from over $1100 in supposedly repair and labor to fix my father truck by taking they word when I shouldve sat there and watch them work on hes truck. GM talk a good game so did the workers, Never again will I recommend anyone to just drop there car and leave cause there not full of it. I write this so the next person doesnt get ripped off like how my father did. If there was a thumb down beside 1 star I wouldve get them that thumbs down..!!! Forget this place go find people who are loyal in keeping there word and trusting them with your car.

J
Review №48

Kevin was outstanding from the very beginning. He went out of his way to locate a used transmission for me and broke down all the options and costs up front. He even got me a ride home as my jeep was unable to be driven, haha! This is an honest shop with people who actually care and are personable. I recommend this shop to anyone who needs work done to their vehicle and doesnt know who to trust!

Wi
Review №49

I have had work done here for many years and with several different vehicles. We are on first name basis and they treat me as a good friend.

An
Review №50

Horrible

Pe
Review №51

They were able to take me in last-minute and replace my serpentine belt and tensioner system which had fallen apart/slipped off the previous night. They provided courteous, professional service and beat their time estimate. Definitely recommend this location!

R
Review №52

I brought my 39 Chevy which is original condition in for front end work and alignment. Everyone especially Kevin were so professional and got the job done in a timely manner. I am super happy to have found this one stop shop and will use them again. Thank you guys! :-)

To
Review №53

Thankful for the honest and courteous service!My car broke down while visiting the Minneapolis area. I was concerned about being ripped off since I did not have another car and was unfamiliar with the local businesses. To my surprise, they inspected the car for free! A dealer would have charged me at least $100. The manager and techs were very friendly and informative about the repairs needed. The cost was very reasonable and I was back on the road quickly..

Te
Review №54

The study here are wonderful. Fair pricing and very friendly.

Te
Review №55

Amazing service. I was treated like I was a member of the family from the time I walked in, to the time I left with my beautifully running car. Kevin and his crew are amazing.

ma
Review №56

Travis and Kevin run a top notch shop. Honest and full of integrity. All the mechanics are honest and have years of expirence.I brought my vehicles in for what I thought would be major repairs. Both turned out to be far less than I thought. I highly recommend these guys.Matts dad. Al

An
Review №57

Very friendly people, they know all the customers by name and Kevin even remembered my dogs name. Great service. Give them a call and they will take care of you for sure!

As
Review №58

Im surprised to see negative reviews, this place serves its purpose. I enjoyed the staff, they were welcoming and Kevin is a real cool, funny guy. When youre having car issues, which can be some of the most stressful days, you need something or someone to lighten the load, this place did it for me. Also, there wasnt a pushy salesman trying to get me to fix and replace everything. Very matter of fact. As a single mother of 3, I trust these guys with a big asset of my life. Honestly...

Pa
Review №59

I`ve been coming to AAMCO for several years now. From the very first time I have been treated like family by Walter, Travis and Kevin. They have always treated me fairly. I trust these guys to work on my moms car. Thanks for the outstanding service Gents!

Tr
Review №60

My experience at Aamco was great! they checked out my vehicle after I explained to them how it was operating they put on the diagnostic machine and at that point it was an Output sensor., but the mechanic took it for a ride and sure enough that was the problem…they got me in there and had me back on the road feeling comfortable driving again.Thanks Aamco

Je
Review №61

Its been a long time coming. I wanted to give a review for these guys. Earlier in the year I slid on the crashing into a nothing car. My insurance paid for the repairs but the air conditioning stopped working properly. I didnt notice it until the weather warmed up. It would turn on and off sporadically never staying on for more than 5 minutes. The nice guys at Aamco diagnosed the problem and had me back on the road within a couple hours.

Pr
Review №62

My car had started making a noise so I took it in to have it looked at and was told it was in the power steering. I said o.k. fix it. I was told the car would be ready in two days, it took four. $992 later, I picked up my car and it is still making the EXACT same noise. Not only that, now the car is grinding the whole time its in motion. I called Aamco and I was told the new noise is the brakes and wasnt sure about the original noise. Well the brakes werent making a noise before my car was dropped off there. I had also noticed some papers on the front seat. I didnt think much about it until I went to put them away and realized my glove box, door pockets, center console, and cargo area had all been gone through and found my parking ramp pass and the money I keep in the car for other ramps and parking meters missing. I have had some good service here in the past but this time it was awful.

St
Review №63

Always fantastic service

Le
Review №64

Very family friendly and great service too

Pa
Review №65

I always want to give a business the benefit of the doubt when they have mixed reviews. But I have to say, the negative reviews are so so accurate. This guy is a total Liar! Good customer service isnt swearing at your customer while there kids are around. Yeah. No recollection because you were too busy cussing my husband out. Thanks!

Do
Review №66

Put new oil and filter in at 1500 when it could go too 5000 miles not going there anymore and oil change price is lot more higher then a dealer.

Br
Review №67

Great guys great service! They never try to talk to you into anything you dont need. And always keep it straight. My go-to mechanics.

Da
Review №68

I called this guy because I was having transmission problems. I have already spent all my money replacing the engine in my suburban and I wanted an estimate because I am going to have to borrow money to fix my vehicle. I relay this to Kevin and he says drive it in we will give you a free diagnostic to see what is wrong(He even said what it most likely was since it started doing this right after I had the new engine put in and gave me the impression thats what he would look at). I was very specific about my issues and what I needed help with so obviously I am thinking he is going to take a look at whats going on with my transmission. He calls me 2 hours later with a list of other issues with my vehicle and cant tell me anything about the transmission because thats gonna cost $90(Turns out a free diagnostic is a witch hunt not actually addressing your issue). He gave the impression that he was going to look at my transmission issue for free.(which makes sense when it comes to getting an estimate and I would assume they would hook up a computer to see what the transmission is saying. You know that one you get to use for free at any auto parts store.) I was just gonna pay to have it rebuilt but after he was completely disingenuous I called him out and he called me a prick which escalated quickly to names being called and him threatening to tow my vehicle. Some customer service. I will never go here and I would suggest no-one ever does.

Ch
Review №69

Excellent device. Would recommend highly to anyone needing quality service.

Da
Review №70

Gave me a good break on the price

Pe
Review №71

Great service, trust worthy, professional, friendly. When I have my vehicle serviced at the shop, I know it will be done correctly and I will be kept informed of all repairs and progress.

Ti
Review №72

I have always been treated well.

Ta
Review №73

Aamco in Crystal has been my go to Car Repair Shop ever since I brought my truck there last year. My ignition was locked up and I could not drive it. Aamco fixed it very fast and the price was reasonable. I had a thermostat fixed last summer and my water pump and other minor repairs recently fixed as well. My truck is running great. And I absolutely Love Kevin. He is very caring and pleasant to be around.Thank you Aamco!

K
Review №74

Always great to work with!!

La
Review №75

Ive never really had to take a vehicle to the shop before,but today I did and this place is amazing they went above and beyond to let me know what was going on with my truck,and I left it there knowing that theyre going to do an amazing job fixing it thanks Kevin and crew you guys rock.....

Ch
Review №76

Great prices, the little guy in the wheelchair is pretty awesome too

Mi
Review №77

Thanks for taking care of my old truck! Economic and timely repair.

To
Review №78

You know it really hurt my feelings when I think I could trust someone then they do me wrong. I work hard for every thing that I have! It cost $2,571.93 plus $ 901.17 to fix my Chevy Tahoe I drove it for a few days then it wouldnt start. I took it back and was told it was something with the wiring and that was $100. Drove it for about a week and it stopped on me. Had another place check it out they said it was my fuel pump I said it was under warranty paid these guys $742 to fix that July 14th so I took it back to them they said its not the fuel pump its the fuel pump module and it will cost me $500 to fix. Really im so fed up with people getting over on me!

ho
Review №79

So friendly and understanding, good vibes since the first day I came in there !! Will definitely be back !

Ly
Review №80

Our sons 2001 Ford Focus suffered major engine damage because a piston inside the engine broke under normal driving conditions. Not knowing what the problem was initially, we arranged to have it towed to Aamco Transmissions and Total Car Care of Crystal, MN for diagnosis and repair. Travis called us and informed us it suffered major engine damage and the cost of repair would be prohibitive. Travis then offered to try to locate a good used engine to install in the car. He searched the entire United States and found a low mileage good quality used engine for us. It was shipped to Aamco Transmissions and a Total Car Care, Crystal and installed in the car. There was not one single issue with the installation and work done. Travis and the staff at Aamco did an amazing job and turned a very unfortunate situation into a good outcome. I highly recommend them.

Da
Review №81

Very good people but you could make a change on labor cost it would help people that doesnt have much money

De
Review №82

Outstanding customer service by Kevin and his Crystal, MN Aamco team !!! Very professionally run shop with well qualified technicians – in a clean and nicely organized environment. They thoroughly and accurately diagnosed the problems with my vehicle, gave me several options and costs - and presented a great recommendation, balancing the age of my vehicle with costs I could afford. No pressure tactics, no pushing work that isn’t needed. VERY trustworthy.The repairs turned out great. They got it right the first time – not like many shops where the vehicle needs to be taken back multiple times.I recommend the West Broadway Aamco for any and all of your automotive repair needs!! Well worth the drive even if you live across town like I do.A special thanks to Travis - a true transmissions’ artist !!Dean EckhartWoodbury, MN

Er
Review №83

They are wonderful and very helpful and they keep you updated on what is going on.

Ki
Review №84

These guys are awesome!!! This is a family owned shop and they really do go out of their way to take care of you. My transmission was completely shot so I called around to get some estimates. Everybody was giving me a similar ballpark price so decided to go to Crystal Aamco because Ryan was by far the most polite and helpful guy I talked to. He had my car towed to his shop and gave me a free estimate. I already knew I needed a new tranny and he was very honest when I asked him how much it would cost - which I REALLY appreciated. There were never any surprises, I never once felt like I was being ripped off, I got my car back a day early, the customer service was awesome, and I ended up spendeing less money than I expected to!! My car is running great and I would absolutely recommend Crystal Aamco to anyone. Ask for Ryan or Travis and you will be taken care of.

Ja
Review №85

Great customer service and workmanship.

Di
Review №86

Great place. Reasonable prices. Friendly.

Ma
Review №87

I never even heard of this place until I needed a warranty repair, and they were an authorized repair shop. The warranty company told me they dont cover a diagnosic fee (normally charged by shops), no problem there, THEY DONT CHARGE ONE!Then Rich not only found the problem quickly, he also handled all the warranty paperwork.After this great experience I went back for other things that I needed to pay for. They have consistantly done exceptional work, and beat the compitition in not only service but PRICE.I send my friends there now, and even they say they found their car guysDont take my word for it, bring your car there and see what they do first hand. It cost you NOTHING to look at it...

Ni
Review №88

These guys are awesome best service ever and very honest

Ma
Review №89

Good rates, the guy in the wheelchair is pretty cool

CJ
Review №90

AAMCO also provides the best service at a reasonable price.

Sh
Review №91

A very good place to be with your car.

Tr
Review №92

Fast friendly service

Pi
Review №93

I have multiple friends and family that come here for service on their vehicle,and have been for years. Aamco is the way to go if you want it fixed correctly the first time.

Ma
Review №94

Great and quick service!! This is now MY mechanic!

ma
Review №95

Very engaging and straightforward

Pe
Review №96

Great people

jo
Review №97

Very professional, organized, friendly and competent.

Di
Review №98

Very good and reliable

RA
Review №99

A+ services. Thank you Kevin

Ch
Review №100

Friendly, considerate service.

Information
19 Photos
100 Comments
4.5 Rating
  • Address:5231 W Broadway Ave, Minneapolis, MN 55429, United States
  • Site:https://aamcominnesota.com/aamco-minneapolis/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 763-535-3112
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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