I woke up last Saturday to a terrible surprise: my rear passenger car window got smashed. Brought my car over to Glass Inc through a friends recommendation and they didnt disappoint: service was amazing, super fast (I barely got the chance to finish my lunch in a nearby restaurant before it was ready) and the staff was extremely friendly. 10/10 and Ill recommend to anyone who needs this kind of service.

Tina who works at the front desk was extremely helpful and sincere when I called in to get a quote to replace my side window after someone broke into my vehicle. She was great, able to get the glass I needed and get it installed all within a few hours! Everyone was great, the glass technician and manager even came out and checked in with me while I was waiting. Great company with a great customer experience!

I needed a replacement custom cut windshield for my truck restoration and have it installed. I brought them the old windshield and frame with a new seal to look over. Everyone was very helpful and friendly when I arrived. They knew exactly what was needed and I had a quote right away. The job was completed as quoted and on time. Tina is great to work with and so is everyone else. I defiantly will do business with them again.

The company in itself needs to learn accountability as a whole and honesty from the staff, tech and management. The rear Glass was replaced on the vehicle and the technician scratched my car in the process and tried to touch it up then denied and says it was not his/the company fault. This is where accountability and honesty plays a huge part. If you do use glass pro I would suggest to take pictures beforehand and let the tech know that there isn’t any damage or scratches and after the job is complete to review the car again with the tech.

Great service, great prices. Ive been there before & thats the first place I call whenever I need that type of service.

Fast, professional and excellent work. These guys installed my windshield in 1 hr. Many crooks in this Milwaukee area working on cars, but not here!!!

This is the second time within the last five years we had a windshield for our vehicle replaced by Glass Pro Inc. Rob and his crew do a really great job when it comes to installing amazing quality windshields, at a really fast rate, with great prices. They are also very friendly and welcoming to customers that come to their shop. Thank you Glass Pro Inc!

Everyone in the building was so nice. They fixed my windshield quick and gave me a good price. I would definitely recommend these guys!

Updated my review, got a called from the company, they excused themselves, and finalized the job promptly.

I needed to replace my broken driver side rear window and they did a great job! Fast, friendly, and affordable. I will definitely go back if I ever need to.

We brought our vehicle to GlassPro to have a cracked Windshield replaced. Less than 6 months after the windshield was replaced we noticed a whistle/humming noise coming from the windshield. I called Glass Pro and spoke to a gentlemen who said they noted on the account that there was a small amount of rust on the passenger side of windshield frame which was likely causing it, but suggested to call the following week and make an appointment to bring the car in and they could reseal it and would likely fix the issue. Let it be known, I was never made aware of the rust on the windshield frame prior to reinstalling the new windshield and the likelihood of it preventing a good seal. I spoke with this gentleman at the start of COVID and didnt get a chance to schedule an appointment to bring the car in to be resealed for some time. When COVID finally started to ease, I called and made an appointment to have the windshield repaired/resealed. My wife brought the car in the next day and from the start was treated poorly by the tech. He pressed on the windshield for a few seconds and in less than 2 minutes was told theres nothing they can do. Before they even looked at the car they knew they werent going to do anything. No mention of trying to reseal the windshield like we were originally told they could do. We understand rust can create this issue but would of expected to been made aware of the rust and potential for this to happen before the new windshield was installed so it could be addressed/grinded off if needed.2 stars for competitive pricing but poor service/communication

They make you feel like you are family..

Very good job! Hasnt rained yet. Only took an hour. Very good customer service.

Never have openings to get car did, always have to leave vehicle and they call you.

Glass pro did a fantastic job on my rear window replacement. I called about every shop in Milwaukee and either they are to busy or they don’t answer their phone. Glass pro got me in the next day at 9 am and did a great job on the installation. Will definitely recommend.

Great job replacing window glass in my sunroom! Quality work and competitive pricing.. would hire them again

Super fast service, the lady at the front desk was super nice, and I expected to pay more than I did. Overall, I am very satisfied

Friendly and fast!

6 windows installed in less than 2 hours......cant beat that. Great experience 👍

Quick fast service. Ordered my windshield from Chicago overnight

Not my thing

Hard to get in contact with them. Don’t use their website, just call. I had to try twice before anybody returned my call. It took weeks to get someone out for a quote. Both times they came to my house to repair a broken window they left shattered glass everywhere around where they worked. When they came the second time for the install, I left a broom and dust pan by the window in case they needed it only to clean up all the shattered glass they left lying by my children’s toys. Then I got over charged by accident. Really disappointed, but the window is fixed.

Car was broken into and passenger window smashed — they got me in within a day and did a great job installing a new window in 30 minutes, and at half the cost of the quote I received from another shop! Also went above and beyond to clean off “gunk” from the duct tape I used to patch it up originally. Highly recommend!

Just picked up my 2016 Escape. They were a pleasure to deal with, very professional and very reasonably priced...all without the high pressure pitch, high price and extra fees of their competitors. I would definitely recommend A+ all the way!

Quality work!

I had a window replaced by GlassPro because the seal had failed. It has been 5 years, and the seal is failing again. I am within the 10 year warranty; however, it is becoming impossible to get ahold of someone to work on the replacement. Rob, the owner, has said that he will come out twice, but has not. Its a waste of my time. I was happy with the initial work, but now I am so frustrated. Avoid this company.

Called on a day of heavy rains. My single pane basement window shattered when trying to close it. Kevin came next day. He called before arrival, was on time, knew exactly what to do and I was charged a fair flat rate price. Heavily recommend this company.

Took my car in for a windshield replacement. My car has cameras in the windshield for the lane assists feature. They did a great job reinstalling these and I didn’t need to take it for recalibration.Very profesional installation

Just picked up a fleet vehicle for the driving school I work for. GREAT SERVICE and A GREAT PRICE.The woman who works the front desk was incredibly helpful and whoever the technicians are got the job done in less than a day. 10/10 would recommend. These folks did a great job.

Great! Replaced my windshild while I was at work.

Good customer service, responsible price and overall great job

Love supporting small businesses that are run as well as Glass Pro!! From the owner to the installers everyone is always friendly. Especially Tina who has always been so friendly and willing to go the extra mile to get a good price and fast install. Keep up the good work!

I dont know about other customers. I have been to this place twice in 8 yrs and have had good and prompt service. The best part is, both times I only had liability coverage so had to replace my windshield where it was cheap, and this place is it. Good people and good business

Been going by rob at glass pro for 10 years. Have sent many people there (40-60) through the years. Great service friendly faces. Good prices in and out in a reasonable time. 2 thumbs up

Same day service on a cold day! Estimate given over phone and technician arrived in a couple hours. Glass replaced in home window in under 20 mins! Highly recommended!!!

Did great work at a good price. Very friendly staff.

2nd time here and quick friendly service each time.

Hey it’s joe sisongkham! I was just in here recently on this day for my friends 2010 Corolla! And I give the guys at glass pro 5 stars +, service is a+ and pretty fast but don’t push them haha, love this place already and good prices. I believe good ppl and business Ia always here. guys at glass pro have a New loyal customer forsure!!

I had no problems here, which says alot for this industry. The staff was friendly and accommodating, the waiting room was comfortable, the work was efficient and done well. The only thing that could have made it better would be complimentary coffee. I would definitely come back and recommend this place to friends.

This business is amazing!! They are above and beyond in customer service!! From the office lady to the installer they did exactly what they said they would and charged me exactly what they said the bill would be!!! They fit me in on an already busy day!! Couldn’t be more satisfied with them!

I broke the passenger side rear view mirror on my practically new vehicle. When I spoke to the dealership I was told that it would be over $600 to repair because I would have to replace the entire mirror and housing. I wasn’t willing to pay that since my car is simply transportation to me. Glass Pro was recommended to me and they replaced just the mirror since everything else still worked, costing me almost $30. The repair was quick, professional and has lasted. If I need more glass work done, Glass Pro will be my first call.

Great service. Reasonable pricing. Quick turn-around! Would definitely recommend.

Affordable windshield replacement with very friendly and helpful staff

Tried to purchase, mirror for picture frame, non-auto glass ...wasted my time...probably a place for auto glass repairs only...Very nice people...

Super quick and very friendly. Came in hundreds of dollars cheaper and my glass looks better then new! Thank You Glass Pro!

This rating needs to be at a 5.0 !!!!!!!!!This crew saved me from a terrible incident! Fast and super great affordable prices compared to other glass shops!Everyone here is super friendly, nice, compassionate and SUPER AWESOME!!!TINA IS THE BEST!!!!!!👍👍👍👍🌟🌟🌟🌟🌟Thank you Rob and Dan for your help! I will be referring everyone to you guys!!!!!!!

We tried calling. Left messages. Place looks deserted. No one bothers to return our calls. Hopefully a representative of business could learn how to return phone calls.

Quick, affordable, and great service.They were able to get me in the next day, took an hour and cost less than the deductible my insurance company would’ve charged me to go through safelite.

Awesome customer service, the lady is wonderful, she was vey kind.

Great,quick and quality serviceVery satisfied

Priced a couple of places for a replacement window for my truck after being broken into. They were by far the cheapest and when I brought it in, no waiting for other customers ahead of me (everything was scheduled), it was completed in 30 minutes. Great service.

Fast. Did a great job on my windshield. Very friendly people work here.

My go to place for Auto Glass. Reasonable prices. They do Glass table tops shower doors and windows.

Used Glass Pro multiple times over the past few years. Always great service and great people. I recommend them to everyone.

Prompt professional service. Quality work, and they left my car very clean. Excellent prices and awesome customer service.

Both times Ive been here they were fast, kept the appointment, and gave an accurate estimate.

I have worked with them on many occasions and have always had great service and repair work done. I highly recommend them to everyone.

Very reasonably priced, great customer service, excellent work, and very time efficient.

The service was fine until I discovered a defect in the glass I had replaced in a picture window. Rob never returned my calls and it took me two months to have the glass replaced, only to find yet another seed in the new glass. I was even charged for the labor. But the most irritating part was the complete lack of customer service... Very disappointing...

Great, friendly service! And its a locally owned place!

Great pricing & customer service; work done quickly!

Lowest estimate by at least 50. Ordered my pane when I called at 4pm and fixed my car at 11am the next day.

Been here twice in 2 years for a cracked windshield and a smashed window and both times they were done in about an hour. Do a great good for a reasonable price

Orderd the wrong glass, then kept giving me the run around about having the new glass. Been a week now, and now they will not even answer my call. Never again will go to them.

Joe and Jody arrived on time and were very professional. They did a great job fixing my broken window and I would not hesitate to use them again in the future.

Great people

They dealt with my uncooperative insurance co. and got me my OEM WINDSHIELD. Other windshield replacement co.s would have given-up!

Quick and did great work.

Horrible customer service. There are a million glass installers to choose from, why be rude to your PAYING customers??

Fast excellent workmanship

Left a message 2 days ago I would like to move forward with window job, name, number.... no return call. Called second time today and again 6 hours later no response. I would never trust them with my home or money now!!! If they wont call you back before they get paid, good luck getting a call back after.

Great people and prices

Life is good, when working with professionals!

Cheapest place around for auto glass had my 08 mercury sable in for 2 hours and i was ready to go and for hundreds cheaper than anyone else.

Very poor customer service, rude employees but the quote was reasonable. Would not recommend.

It was great

EXTREMELY RUDE!!! The person I had talked to was not nice and hung up on me when I told her that we would no longer need their service!!! Really hope this not how the treat their other customers!!!!!!! Not impressive!

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