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Baskin-Robbins
5128 Biscayne Blvd, Miami, FL 33137, United States
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Baskin-Robbins
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Na
Review №1

Been coming to this baskin Robbins for years now and it never disappoints! They recently renovated this location and it looks incredible. Also, the guy who works the ice cream counter is so friendly and really does his job well! It’s hard now a days to find such good workers and this guy who serves the ice cream is very funny and kind. If I could tip him, I would. Not sure if the franchise owner reads these reviews but you have an awesome employee working the ice cream section!

An
Review №2

I ordered a Reese’s sundae through Door Dash and they literally sent vanilla ice cream with peanut butter and whipped cream. No Reese’s, no chocolate.

El
Review №3

The ice cream choices were plenty and delicious. My daughter and I got the hidden treasure (Belgium chocolate)while my niece got the vanilla. The customer service was outstanding, Jeffrey was patient with us and took the time to suggest various flavors. The facility was clean, the space is shared with dunkin donuts, and parking is free. Definitely recommend this location for a nice ice cream afternoon!

Ri
Review №4

Bravo! This ice cream was just fantastic! Ill have to return because its a fantastic one. Their front-desk disk jockey was really nice, accommodating, and welcoming.

So
Review №5

Baskin Robbins has the best flavors an Dope style of photographs cakes.

Pl
Review №6

It was great, The staff were so amazing and friendly!

Jo
Review №7

Not 24 hours. Drove all this way and it was closed. They should fix this.

Ja
Review №8

A good place for late night ice cream. I had the brownie sundae. It was good, but because it was so late, the brownie was a little tough, but nothing that cant be solved by smothering it with ice cream.

Ya
Review №9

Only 3 flavors and very bad customer services, not recommended

Ja
Review №10

Nothing like driving across town for the 24hr store to be closed.5 customers were waiting to get in.Pathetic!

Jo
Review №11

Not open 24 hours, mad cappin

CA
Review №12

Wonderful service!! Friendly people!! So many ice cream selections and double scoops are more like triple scoops!!!😁

Ki
Review №13

Not a good Experience Customer service was very poor, The ice cream flavors was very limited and some of the ice cream looked like it was freezer burned, And also the cashier was not friendly at all needs to do better I’m pretty sure their rates have went down due to poor customer service and cleanliness

Mo
Review №14

Excellent service! Wide choice of variations - besides expected flavors some of them are quite rare finds, nice design and friendly service :)

cl
Review №15

Great ice cream and delicious cones. I could have seconds its so good.

Ju
Review №16

Taking daughter for ice cream priceless.

Ja
Review №17

AWESOME experience. Employees were terrific. Dessert was soooooo good. Will return many more times.

Di
Review №18

If you want some great ice cream, I suggest you to visit this place. Their ice cream were really good and had a good variety of flavors. It was hard to choose only one.

Br
Review №19

The place was completely empty and waited a bit before being noticed. Ordered 2 milkshakes and 2 doughnuts, the 2 team members were more interested on the conversation they were having and cursing at one another. It literally took about 10 minutes to receive our 2 milkshakes and again we were the only guest at the shop. The doughnuts were also swarming with gnats I would not recommend this Dunkin to anyone

Ma
Review №20

The shakes and ice cream cones are delicious as hell, service could be better. The ladies behind the counter seemed a little bit annoyed that a customer came in ....

Fl
Review №21

I love this place for its prices. I also love that they have huge waffle cones. I wish they had a few extra flavors.

Br
Review №22

Ice cream doesnt always look frozen nor that appetizing quite often. Staff is nice but ghetto at times airing out other staff problems and things they wont do because of extra work load.

Mi
Review №23

In the mornings the staff is very helpful you can get in and out there pretty quickly the foods hot and fresh. the afternoon to get a little weird the staff isnt as quite as friendly you can be waiting in line which line isnt very long for quite some time there is ample parking in the afternoon gets a little hairy in the morning

Mo
Review №24

So good

Ni
Review №25

Excellent service, delicious ice cream, awesome staff! Made my family very very happy thank you so much yummy!!!!

Ar
Review №26

Had an awesome prailines and cream shake with a banana !!!

il
Review №27

Good but a little dirty need more lights outside

Na
Review №28

I went here 3 hours ago and the service was so bad. I didnt even receive a free ice cream. The cashier wasnt interested in what I have to say and ignored me. Im disappointed and I was looking forward to receiving good service from them but it was terrible. I dont think Ill be coming back here anymore. I wouldnt recommend going here with how poor the service is here. They should improve on how to talk to people and treat customers.

Ma
Review №29

My daughter love this place and so do I.

Me
Review №30

The young ladies who work both evenings that we visited were very nice.!!

Wa
Review №31

Friendly staff. Good ice cream.

Lo
Review №32

Never has fresh doughnuts rudest manager ever super racist... will tell u to leave if u return an old doughnut.... sold me a doughnut that was stiff not even good 4 human consumption.. n got mad when i requested something fresh... walked away with attitude

Jo
Review №33

My best friend gave me a gift card for Baskin Robbins. She knows that there are 2 things I cannot resist - the second one is sweets. It is of no importance whether we are talking about chocolates, cakes, ice cream - send them my way! Although I am not a kid any more to sin daily with sweets, I can go for a muffin (or something like that) 6 or 7 times a week :) Just kidding. What I wanted to say is that the gift card turned out to be one of the sweetest presents I have ever had. Literally. The variety here is vast and has nothing to do with worsen quality. Thank you for the inspiration!

Ra
Review №34

Definitely not open 24 hours. What a waste of time. Door locked. 9/9/2018 1:05 AM.

Ra
Review №35

Very friendly service. The ice-cream is superb!

ye
Review №36

Ice cream made literally in less than 3 minutes employees are very nice as well

Va
Review №37

Good tasting icecream

Ro
Review №38

Best customer service ever and the cashier was really nice and friendly

Mo
Review №39

I’ve never been there stop reading my comment you’re so curious u still reading my comment LoL, My Instagram is omar2683988

Ga
Review №40

Staff working there Saturday April 8 was the worst i’ve seen in Miami in 11 years. Thats a lot to say. Had to walk out.

Me
Review №41

The Customer Service Was Great...

Wa
Review №42

The front line girl was clueless. Watch out machines are going to take your jobs.

Jo
Review №43

Berry bad coffee no good and the dounat worst

ka
Review №44

Love ice cream 😊

GE
Review №45

Awesome service and selections of ice cream

Ra
Review №46

This place is nice in clean and the service is good

ni
Review №47

Sebastian is really good 👍🏼

J
Review №48

Depending on the staff, you will encounter a hoodrat.

Fi
Review №49

Good customer service, cashier was nice.

th
Review №50

Great sarvis it really was 😉

Ro
Review №51

They have a large variety of ice cream and they will make it the way you want it

Ta
Review №52

My kids love it.

SA
Review №53

Best ivecream

Jo
Review №54

Customer service is horrible here. They wouldnt even acknowledge a little 4 year old girl trying to ask for a spoon

Ne
Review №55

Its actually a Dunkin Donuts, with all that that entails. Boring selection of ice creams, bad service.

La
Review №56

I love ice cream

Lo
Review №57

Good service good food

Go
Review №58

The workers r on top of there jobs...

레온
Review №59

Love it, very helpful

le
Review №60

I haven’t pulled up yet but this so I can get bomb service lol see you soon 😉

St
Review №61

Horrible service. Left with out getting served.

Ca
Review №62

Very bad costumer service and always ran out of Pralines ice cream to go (prepackage)

Wo
Review №63

I love it there

An
Review №64

Meh

an
Review №65

Not 24 hrs

Id
Review №66

Coffee and ice cream together

an
Review №67

Amazing

Jo
Review №68

No many options out of stock

Gr
Review №69

Exelent

Lo
Review №70

Great

Ak
Review №71

Good

Ja
Review №72

Awesome

Al
Review №73

First time in a place that they make you feel at home, the best smoothies of my life, congratulations, especially Jefrey.

Ma
Review №74

This unit is bundled with a Dunkin Donuts. The clerk sold me a banana split and only later said they had no banana. And in the end I still had to order the cherries that are part of the plate, if I was not going to eat 3 balls of ice cream only. A damn place.

Le
Review №75

Excellent attention, very rich ice cream.

zu
Review №76

Good place to eat some delicious ice creams because they are very very tasty! But there is a lot of discrimination by Hispanics.

Cl
Review №77

Variety of ice cream and rich flavors very good

Va
Review №78

Poor service for Hispanics I felt discriminated against, they dont attend well.

Ro
Review №79

Well

Information
34 Photos
79 Comments
3.9 Rating
  • Address:5128 Biscayne Blvd, Miami, FL 33137, United States
  • Site:https://baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 305-479-2695
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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