Because I was treated with respect and with expertise from the doctor and assistant. The place is beautiful an spotless. The treatment was fantastic
The clinic, shepherded by Dr. Dozier, is quite frankly, outstanding. Dr. Dozier is one of the most attentive and thorough doctors that I have met. She is incredibly kind and has the Michelangelo eye for perfecting your skin. I would recommend her to anyone I meet.
Everyone said good morning with a smile. Speedy service. Modern check-in. Aesthetically pleasing office.
The staff at Brickell Cosmetic Center are by far and away the best in the business! They are the real deal, true experts that perform flawlessly, which yields fantastic results!! I’m truly grateful for what they’ve done for me and I give them the highest possible recommendation.
Clean and modern facilities. The team makes you feel comfortable with complimentary water. The dermatologist and aestheticians are all great and will make your treatments enjoyable/as painless as possible. Procedures and after-care rules are carefully explained, and I always feel well taken care of.
I go to BCC for both medical and cosmetic dermatology needs and Dr. Dozier and her team are excellent. Kind, attentive, great with follow-up calls and they always make me feel comfortable and at-ease. I am so happy I found them!
Service is great and everybody is very friendly, thorough, and informative.The center is just outside of Brickell, so if you do live in Brickell, it is probably a little too far to walk over.I would also recommend knowing exactly what you’re looking for or expecting prior to going in as recommendations can be very pricy (due to nature of medical grade products). Always worth getting a second opinion so that you are committed to and confident in your skincare plan.The center is beautifully decorated and you can tell that Dr Dozier and staff take time to create a pleasant environment.
The quality of service was excellent. Lisa was great and so friendly and professional during my Emsculpt session. Very friendly team and comfortable environment!
Love the doctor at Brickell cosmetic! Her work is flawless
AMAZING EXPERIENCE!!!! I’ve have done hydra facial 3 weeks before my CO2 láser. My skin felt amazing right after procedure and stayed like that for days almost weeks…. I’m almost 2 months after laser and I’m noticing changes on weekly basis (tighten skin and much less fine lines and wrinkles)I have to say that Dr. Lauren is absolutely fenomenal. The energy of BCC is very friendly and positive. You really feel like it’s been taking care of you. Whole staff is very caring. I’m definitely coming back for Hydrafacial and some more procedures. 100% worth it!!! It’s difficult to find Dr. and personnel with energy like that. This is the Med Spa u wanna visit!!! Oh and designe and overall look of the Spa is just wow … brand new, the newest technology! And you don’t pay for consultation!!! My previous Dermatologist charged me 150$ for 5 min talk. I been talking to Dr. Lauren for good 30-40 min and if I needed any answers, her personnel was always available to answer all my messages almost immediately. THANK YOU !
Great customer service, highly recommended! Good job!
Because I feel cheated with a bad practice of doctor lauren dozier, i feel really bad, She is a liar and she never cares to solve the problem. It is my worst experience.
I love Brickell Cosmetics! From the aesthetics in the waiting room, the cleanliness, the professionalism and friendliness of the front desk. All make it a fabulous experience. Liz is an amazing aesthetician. I love her results! They have fair prices, great specials and packages available. Highly recommend.
Place is very professional and organized. Great staff. Highly recommend
This office is great! The place itself is modern and clean. The staff is very professional and knowledgeable. I came in for a laser treatment on dark spots on my face and the dermatologist who did my treatment was super sweet making me feel at ease immediately. I would highly recommend this place you will not regret it.
Very nice place, super clean. Friendly staff
It was good service and attention even though i had to wait 20 min. After that they explained everything but they never said that the consultation was $200 as said on the receipt. I said I did not want the product and a bunch of sharks came at me with high pressure sales tactics until I paid and I was never told the individual price of the products and there is one products that was almost $200. There are no signs on the store with the return policy, you only see that “final sales, no refund” in the electronic receipt after you paid. That is deceiving and unfair. I am expecting a call back as you promised and failed to call me back.
I’ve been going to BCC for over a year. I’ve seen such an AMAZING improvement in my skin base on the 1:1 and customized program their team has built for me. From my go to skin guru Julie to the amazing Dr. Dozier, I’m so thankful for BCC and the changes they’ve had in my life.
Dr. Lauren and her staff are kind and dedicated to making you feel beautiful and comfortable. I wouldnt go anywhere else!
I purchased a groupon for a laser facial treatment. I was very impressed with the excellent customer service I received from the moment I called to schedule my appointment, to the moment I came in for my session. I also really enjoyed speaking with aesthetician Christy during my consultation. She was very knowledgable and super friendly. I cant wait to return for my second session and many more treatments!
My experience with Dr. Dozier at Brickel Cosmetic was nothing short of incredible! She is a very talented Cosmetic dermatologist that made me feel at ease both with the procedure I was getting done and with the potential side effects and aftercare.I strongly recommend her for her dermatology skills and for her bubbly personality!What a find!
The location is quiet, very clean and soothing and the staff is amazing and experienced. I highly recommend Julie and Christie because of their knowledge, experience and personality. It is a great center that offers many beauty and wellness treatments
I had Botox injected by Dr. Dozier and was so happy with the results! She and her staff were professional, personable, and friendly. I plan on going back in the near future and I highly recommend!
Liz has done all my hydrofacials and I am in love with the experiences. She always tells and explain everything while doing the procedure. My results are amazing. 🙏👏👌❤️
I’ve been going to the Brickell Cosmetic centre for over a year now for Botox and fillers and the results are not only incredible but I always have such a great experience. The staff is super attentive and professional. Highly recommend!
The team is very informed of all procedures and very professional. They take the time to explain and advise you of what may work best for you. Their technology and techniques are the top of the line and I could not be happier with my results. I recommend Brickell Cosmetic Center without hesitation. They are definitely 5 Star!
Dr Dozier is an excellent Dermatologist whose knowledge is only rivaled by her superb professionalism and bedside manner. The clinic is beautiful and the staff wonderful, highly recommend.
Dr. Tassy is the best! She explains everything thoroughly and ensures your comfort throughout the whole procedure! We discussed options that would be best for my skin concerns and ultimately decided on the CO2 laser. The procedure was seamless and I really felt like she took her time to ensure I was comfortable while being an expert at her craft! I wouldnt trust my skin to anyone else!
Highly recommend: Professional, clean brand new office, the doctor is awesome, all the staff are great, and I got exactly the results I was looking for. Excellent experience all around, definitely sending all my friends here
My friend went and got ripped off with $435 in face products. After he paid he saw the receipt says no refunds and there is nothing in the store that advises this. They use really shady and high pressure sales practices. Would not recommend unless you like being lied to.
Everyone was so nice! I went in for my consultation and the doctor was very informative and answered all of my questions and concerns. I felt very comfortable and I’m looking forward to my next appointment with them :)
Very nice place and the staff is super friendly - I plan to go back for more treatments as they have full service. I have been visiting top dermatologist in Miami but will also make this place my best recommendation for any treatments. My first visit was worth it as I saw a glow on my skin and this is just the beginning of my journey for a new skin in 2020.
I’m thrilled to have found this MedSpa. No need to look elsewhere, BCC is everything that you are looking for. Thus far, I have had a hydrafacial and Botox (both for the first time). My experience was fantastic for both procedures. Dr. Dozier assisted in starting me off with the appropriate amount of Botox to achieve my beauty goals. She was very knowledgeable and took my unique skin into consideration when choosing the right plan for me. I felt comfortable and confident in her and am so happy with the results (and this is just the beginning!). I will definitely be coming back and continue to enhance my natural beauty. Thank you Dr. Dozier and staff! You’ll be seeing a lot more of me in the near future.
All staff are incredibly friendly and helpful. Liz has done both of my facials now, and I’ve loved both experiences. She explains everything she is doing to my skin and how the ingredients will help my skin. I’ve experienced great results from both facials, and I will continue to come here to treat my skin.
Very happy with the service provided. Julie is very knowledgeable and explains treatment exactly how it’s going to be. She makes me feel comfortable during the procedure and she even follows up with me the following days. The girls up front are very professional and sweet. Thank you for your services I will continue to be back here .
Have been going here for a few years now. Very professional. The front desk are really friendly and efficient. Elisabeth is a great beauty consultant. Love her smooth skin facials. Would highly recommend.
Bought a groupon for this location for botox and after hearing other patients and their pitch I bought other services. I spent over $6K in this location without results. They are very nice and friendly and will push you to continue to buy, they will offer “free” services then tell you it’s dependent on you buying something else after you buy what they advise. I spent 3k alone on a procedure that showed no results and upon my complaints, was advised they’d offer free services if i spent another 3k to do a different area. Spent $1800 per 9 sessions of emsculpt, did not get all my sessions—the admins make mistakes in writing down appointments then you as the customer are out the money and services without regard. Highly regret wasting my time and money here.
I was referred here by a friend and reluctantly went in for laser hair removal. I was apprehensive as I have never had any cosmetic procedures. But time is cruel and a few ugly hairs had grown on my face.The appointment process was easy. Parking is readily available behind the center. They even called to confirm and and follow-up.The staff was great explaining the procedure and what I should expect. Lisa took great care of me and made me feel very comfortable and secure. Best part is that those few ugly hairs are mostly gone. Ill be back soon for a follow-up. Thanks for the great service!
My skin looks and feels amazing, and I have noticed a significant improvement since I have been doing hydra facials with Liz. Liz is sweet and provides excellent service. She exhibits passion in her work and expresses vast knowledge in skin care. She recommended 3 products that I use at home and they are working wonders.
Absolutely cannot understand why I was charged when I cancelled my appointment. Be careful with this business. Very hard to deal with and get someone on the phone but boy they get a credit card from you for sure. Bad business moves equal bad reviews, less than a star not even in Brickell.
The fact that my acne products and procedures done at Brickell cosmetic Center are actually working, is the reason why I love this place!
I wanted to do a facial, but after a friend’s bad experience with the purchase of some products, which He tried to return the next day without being able to do so, because there were never visible signs about the return policy, I think it’s misleading advertising.
Attendance of excellence And the most important: knowledge in the procedures, in the protocols. Ability to identify the need and offer the best treatment with ethics. Modern equipment with results. Highly skilled team. Highly recommended and very satisfied !! Aline Walter
I love Brickell Cosmetic Center and Spa! I HIGHLY recommend this facility to everyone who lives in South Florida, or if their on vacation :) Ive been coming here for over a year now and you will definitely see results! The staff is very friendly, always providing great customer service and everything inside is very clean. Theyre organized and make you feel comfortable every time you visit. Daniela has been doing my facials and she is AMAZING!!!! Very knowledgeable and professional. Loyal customer for life!
Lindsy was great and very informative about the hydra facial treatment. The place itself was clean and the people were welcoming and organized. Highly recommend this place.
Awesome time,, ask for Julie and no one else. she is very smart and knows what she is talking about. it is great every time I go..
Julie Pernas was great. Very knowledgeable and committed to thoroughly cleaning my skin. I will be going back in 3 weeks!
A very good friend recommended this place to me. From the moment Julie greets you, you know you are going to be in good hands. All the aesthetician that have treated me have been lovely, knowledgeable and professional. Most of my treatments have been with Maria Alejandra. She is incredible! She takes her time to explain everything and makes you feel comfortable right away. I highly recommend her and Brickell Cosmetics.
I’m extremely upset with this spa.They are horrible in every way, bad customer service, make you wait forever, send you false receipts, refuse to provide services.Very pretentious place.
Optimal professionalism, discretion, kindness and state of the art equipment! It doesnt end there. A well educated staff and excellent customer service from the time the appointment is made, and the moment I step into the office until well after the service has been provided. I highly recommend Brickell Cosmetic Center Spa as I am an extremely satisfied repeat customer.
I had a microdermabrasion. The staff were friendly and accommodating. The facility is very clean. I will definitely return for more services as the location is super convenient for me. Parking can be an issue as there are limited spaces.
I bought the Lumicell treatment for 12 sessions. Lisette has been treating me and doing my sessions. I cant emphasis on how amazing she is. She gives the best customer service ever and has helped me improve so much with the treatment. She is also so nice and friendly along with all the staff here. Loyal customer and will always come back!
Since I arrive to the place theres is always some happy face receiving me. It makes me feel comfortable there. Everything is well organized and customers time is respected. Angela professional attitude and expertise keep me willing to attend my sessions.
This was by far the best experience Ive ever had getting Botox. They were so nice and so thorough!!! Ive been to several offices in Chicago and a couple in Miami struggling to find the right place. The staff here was so accommodating and the Nurse Injector (Nicole) was the best Ive experienced.
I strongly recommend this facility.I had done several treatments at this facility. I can’t say enough about it.Organized, clean, state-of-the-art facility. Excellent service. Staff always welcome you with a smile.Great relaxing atmosphere. Superb treatments results. I look forward to my next appointment.
Amazing service! by far the best spa Ive ever been to. Definitely exceeded all my expectations and the best part my skin is flawless thanks to them!
Fantastic work! They made me feel very comfortable, answered all my questions, and talked me through each step of what they were doing. Im very happy with the results!
This place does not respect your time and pushes products they probably get kickbacks for rather than what you request.I scheduled an appointment online with their easy scheduling system. Great. Unfortunately, I get called 3 days later and told that I cannot have a appointment that day. OK, so I reschedule. They call me 2 weeks before, 1 week before, and text me the day before to confirm my appointment. I am a busy mom and physician so my schedule is hectic and finding time for myself is such a rare treat. I happen to have a lighter day at work so I scheduled an appointment at 530 (so rare to get out this early) to finally take care of myself for a change.I get to the appointment. The consultation felt like she wasnt even listening. After I turn down the product she is pushing and state exactly what I want, the nurse goes to get what she needs, but they are out. Even though I went in to get this exact treatment.Then the doctor says to me, do you want something different? Im so frustrated I walk out. On my way they offer to reschedule... Does Tuesday mid-afternoon work for you? NO, it doesnt. Im a hard working mom and expect you to respect my time and schedule by being prepared for the services you so eagerly booked.They called on my drive home and offered me a hydrafacial. I wont have time in my schedule to book a facial, so hardly a constellation for the hours you wasted being unprepared.Overall, Im very disappointed with this experience. I would recommend going elsewhere.
The people that work there are very warm and welcoming. The procedures went great. I will definitely recommend to friends and family.
Great consultation with Liz, very informative and she made me understand exactly what i need to do. I look forward to my treatments with her!
You will never be disappointed with Brickell Cosmetic Center & Spa. Ive had fantastic results with various facial and body treatments and the ladies are extremely professional, knowledgeable and very friendly. Youll be greeted with a warm welcome in an utmost clean and wonderfully-smelling office. Customer for life!
I have been a loyal customer for about 2 years now. I can say nothing but GREAT things about the Spa.I have probably tried almost ever service provided and have been satisfied with every service.The staff including Julie, Susie, Ivette, Elizabeth, and Jodi are amazing and excel in making you feel and look your best!!TWO THUMBS UP!!!
I love this place. I got the Spahh Facial with Elizabeth and she is the best. It’s really hard to find a spa to get a great facial back home in Pennsylvania. I remember getting a facial 3 years ago at Brickell Cosmetic and i loved it. By far the best deep facial I have ever received. Elizabeth was thorough explaining every step to me and giving me advice on using Obagi products and made me realize the harm I was doing to my face. She did an amazing extraction which is the #1 thing I look for in a facial. Overall i give them 5 stars and I would give them more if i could. Love this Spa.
Jules was amazing. First time a healthcare provider has been so detailed. Very knowledgeable and caring! The overall experience was great. I have my second laser treatment in a month.Update:I am very pleased with the results of the dark spot laser treatments.I started RF treatments with Julie Pernas. She makes the treatment tolerable. She is amazing.The front desk staff is very helpful and professional.I highly recommend this place.2nd update:I just had the Clear and Brilliant treatment. It was performed by Julie Pernas (she is the best!). Super happy with the results. Going back for a second treatment in 4 weeks. Highly recommended!
I found out about Brickell Cosmetic 7 months ago through Groupon and I have not left the place since then! Amazing quality services, very friendly staff and super reasonable prices. Nails, Facials, Body treatments. You name it they have it! Thanks girls! Youre absolutely great!
I visited Brickell cosmetic center to get rid of my underarm darkness and they suggested me to go through laser treatment. After the 3rd treatment they say its not possible to remove the darkness at any cost.I am not impressed with the service at all.
Very clean space . The staff was great. While getting my facial done, the girl was extremely knowledgeable on every product and every step!
They are great sales people!! Ive been going to this place for over a year now and tried many treatments. When I brought up to their attention a concern I had with two of my treatments, they did not seem interested at all in listening and the person in charge just sent me to speak to one of their attendants. Julie, the owner, never had time for me.... Their solution the attendant offered was for me to pay again for the treatments! Are you kidding me! There was no sense of care or customer service. As long as you are ready to keep wasting your money, this is the place for you. I even spoke to Julies husband, Ernesto, also an owner, and didnt get back to me. I really tried, but clearly my business was not important to them.
I love going to Brickell Cosmetic Center because the facilities are always kept clean, the staff is very welcoming and they provide top quality services. I have been a client for two years now and will continue to try different services as needed.
Johanna did an EXCELLENT job on my Hydra Facial. My skin never looked more radiant. I highly recommend her!
Love this place! Theyre doing an amazing job and are very cost effective. They have transformed my face skin only after 2 treatments. Im pregnant and suffering from pimples due to hormones misbalance.
Elizabeth was great! She made my skin glow.
Not children friendly!I went there for appointment for a regular microdermabrasion and it was already suspicious that I was barley able to get in because there is no stroller/wheelchair friendly entrance! And then the woman let me know that I cant bring my 1 year old baby inside and also they dont watch him while the 30 minutes treatment. That said its dangerous to bring a baby inside the room! Crazy!
A pleasant experience with the staff and good results easily seen in the smoothness of my face.
I had nicole today. She was beyond amazing !!! She made me feel comfortable and was honest when needbe. She did a great job and I can’t wait to come back and see her again for my service!
I am a client for several months now, after having purchased Lumicell treatments through Groupon. I am obviously very happy with the spa and especially with Julie. She is always friendly, always nice and extremely helpful. Whenever I come in for an appointment, the spa is always busy with happy clients. I highly recommend for anyone looking for quality treatment and good service to give them a try. Dont let one fibbing reviewer spoil your chance at being pampered :-) Have fun!
Lissette and the staff here are wonderful! Always so friendly, they welcome you with big smiles and make you feel very comfortable. The lumicell is a wonderful torture! HA! The results are great worth every second of it!
I purchased a microdermabrasion through Groupon and had a wonderful experience. The staff was very helpful and informative. They also made great recommendations for my skin which i thought was helpful. You have to pay attention to the location or you could miss it but the facility was nice and clean and had a awesome zen feeling to it. :-)
Today was my second VelaShape treatment and the girls here are amazing. Great service!
Amazing service, very professional staff, beautiful setting.
I have only great comments about this place !! The staff is very knowledge and make you feel very comfortable during the treatments, they are very friendly and the venue is very clean and comfortable. Loved Keila and her friendliness, also always willing to answer any questions or concerns regarding the treatment !
All the staff was kind and welcoming. I felt like my business was valued. Will definitely be going back.
I had a treatment today with Anita and it was wonderful. She is very gentle and knowledgeable. Highly recommend!
Ive been going to BCC for many years and it has always had great customer service, very professionals cosmetologists, with a wide range of services to choose from, and if you need help, they can always tell you what is best for your skin type.
Services and equipment are really good but prices are still a little higher compared to other spas’. I have been seen by Eli and Liset and they are very kind and provide excellent service (microderm and lumicell, respectively).
Great place! Wonderful staff! Elizabeth is amazing! I did microdermabrasion with derma pod and I had a very pleasant experience. Thank you!
Loved the esthetician! Super nice, professional and delicate. She did a great job exfoliating my skin!
I really enjoyed my facial experience at this Cosmetic Center & Spa. The place is great and the staff super friendly! The person who treated me was Ana Franceschi, which did to me an amazing facial! I will be returning any time soon!
Friendly, helpful and very professional staff! Great results with cellulite and body shaping treatments! I am very glad I fount this place!
Have been a client for many years, the staff is wonderful!!!
I have received two treatments and am very happy with the results and the service.
I love Brickell Spa, best place in the Brickell area to get a facial, massage, and expect great and friendly service. I have purchased all their Groupon deals and I am super happy with the results.
Got a groupon for a DermaPod Microdermabration and loved it! The staff is super friendly and the the little offices made me feel comfortable. I will definitely be buying the package soon.
Great Friendly Staff !They taught me alot and For that I am Thankful . They also introduced me to a product Obagi that has helped me emensly and they have helped me reach for my best skins potential Thanks to the kind staff.
My wife was referred and she had a very bad experience with the Service.Place was crowded, assistant was not friendly.Her English is not good and she felt disappointed when she left since the lady that had to explained her the treatment eventhough she spoke Spanish refused to explian her the treatment with pacience. RECOMIENDO A LAS PERSONAS QUE NO HABLAN CORRECTO INGLES NO IR A ESTE SPA YA QUE LOS TRATAMIENTOS NO SON EXPLICADOS CON PACIENCIA Y EDUCACION
GREAT!!!!! GREAT!!!!!. I went because I bought a Groupon for a Cellulite Treatment, the Lumicell and that was 4 months ago and now I am addicted to the place. I go twice a week for facials, Lumicell and the whole bit. Everything about the place, staff and services are Excellent. They also have a Boutique, but well they have everything a women needs to feel marvelous. An A+.
I love the place the treatment and those girls 👍🏻👍🏻👍🏻
Very professional, clean and comfortable space and Lizette is just the best!
Following a recent visit and subsequent bad review at the Brickell Cosmetic Centre I was contacted by management and offered a complementry facial. This visit went very well and I was very happy with the results. The Beautician was knowledgable, friendly and professional. The oxygen facial and eye treatment worked well together and I will definitely be returning for further facials. I am impressed with management caring about my initial bad reveiw and caring enough to not wish to loose possible future customers which I fully hope to become. Julie Pernas was my beautician