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OfficeMax
BEACON CENTER, 8515 NW 13th Terrace, Miami, FL 33126, United States
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OfficeMax
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Al
Review №1

I usually do not write reviews, but Mr. Ricardo from the printing department deserves to be praised publicly. I went to get bond spiral on some pages, and he did a marvelous job. Ricardo was not only friendly but fast as well. He treats clients very nicely, and he always has a smile on his face. He was alone and had many clients, and that did not affect the quality of his job. He is a great worker, and in my opinion, he deserves to be promoted.

An
Review №2

Great service! Staff is super helpful and kind. Thank you Tania for all your help!

Al
Review №3

This is the best place to resupply your business or home office. They always keep a good stock on products and they always have specials discounts on selected items. If you are running needing some prints this is the perfect place because is most of the time empty. They have great customer service and always available to help.

De
Review №4

The store was very organized and the staff very helpful.

Jo
Review №5

Do not use the text service. Just make your line, if not, they won’t call you. I got there, there is a HUGE sign that says that there are no lines, so I texted, sent my name and last name when prompted, it was supposed to be my turn, but some people that were just waiting in line were taken care of before even asking for their names. I was trying to follow YOUR rules, but I guess it doesn’t work like that. Gotta check on your rules. Thank you for not helping me.

Kh
Review №6

Faxing at office max is highway robbery. Over 2 dollars a page. A job application cost me 16 dollars after tax to fax 7 pages. Dont ever give them your business. Find another place to handle your documents. Thieves.Additional info as of 10/14/2020. I emailed the owner below at the requested email the day they posted it, and I have had no one reach out to try and make things right.Also additionally my receipt shows $2.06 in tax for a 15.63 $subtotal. That is ~14% sales tax when the sales tax in south florida/miami is 7%. That is just another level of thievery.

Mi
Review №7

GREAT STAFF GREAT SERVICE! IMMEDIATELY GREETED BY FRIENDLY ASSOCIATE. HELPED ME FIND WHAT I NEEDED AT FAST SPEED AND SHOWED ME EXCELLENT SERVICES AND SUPPLIES THAT WERE SOLD. THEY HAVE THINGS I DID NOT EVEN KNOW I NEEDED. Amazing place to shop, highly recommended. If you need anything to get, I highly recommend you shop here. Good for even more than just office supplies!

Je
Review №8

Came to print a few pages before work. Apparently there is no line for printing you have to text a number and wait until they text you back so they can attend you. Cool no problem. I notice about 3 people got in a line and were attended immediately. When i finally got in the line the office max employee tells me the computers are occupied and that i would have to wait or i can email the office max email to print. Cool no problem. As i walk to the printer another office max worker calls my name to go to where she is, tells me to use a computer and pull up the things im going to print, so i do that. And i wait...and wait.....and wait....and ive already been standing there for 20 mins. Mine you i had been waiting for my office max text 30 mins prior to that. Walked right on out. Don’t waste your time here. Bad customer service.

Sh
Review №9

Great experience. I went their with a neighbor in search of a labtop. The sales rep was very nice and honest. The two was really customer service oriented.

Er
Review №10

Employees and managers never say hello, good morning or thank you. Assistance in the shopping isles in non existent. Employees not well versed on return policy, coupon or computer use.

Fr
Review №11

Very good at printing on the spot, I had an issue that was taking an hour at office depot and these guys did it right away. And on even better paper

Mi
Review №12

They made me feel unwanted no help what so ever. No one approach me horrible staff I spent 20mins looking for one item. Never again.

Li
Review №13

I had a bad experience with this business because I went to send a fax and they charge $1.89 for the first page and $1.69 for additional pages. You think this is expensive and too much money and you think that you will be pay for the Florida tax. No no... they charge additional 2 taxes without telling you. I talked to the manager and he told me that they do not need to inform that to the customer. He did not void the transaction and tried to do a good customer service. Luis did not care at all.🖓🖓🖓🖓🖓

Ar
Review №14

Great place. Amazing customer service

Od
Review №15

Excellent customer service, special thanks to Chelsea for the quick help with my business Gift Certificates:)

An
Review №16

Great customer service! And clean, organized

Sa
Review №17

The dirtiest bathroom I have seen in my life. And service over at the photo center was wow so slow and clueless... Wow

Te
Review №18

At the copy center the service is terrible, I wait and wait and wait for someone to help me but a guy with glasses will take only the clients he please, they dont even look at you. I left the store after 45 minutes, with out my prints, the printer had the wrong paper :(

Mi
Review №19

Great service, Bertha was very helpful at the impress print center . She helped me with our business stamp .They opened at 8:00am . Good hours for business owners .

to
Review №20

Excellent place the staff members are courteous and respectful and knowledgeable

Ga
Review №21

Very good crew, very helpful. I bought a bookcase and they carried it up to my car

Ar
Review №22

Excellent service and wide selection of office supplies

Da
Review №23

Is always nice to buy hear. Very pleasant staff!

Ma
Review №24

Friendly sales rep. good selection competitive pricing.

Sh
Review №25

Impressive facility and staff. Very timely and experienced.

Od
Review №26

Poor service and rude personal....

Ja
Review №27

I came here to pick up a desk chair I ordered online. I was recieved by 3 very puzzled employees who could not find the chair. After 15 min of searching ... The man came back to say, uhhh the chair is no where to be found. The system said we have 2 chairs but I cant find them... We can order for you and ship to your house... What is the point of that?? I wanted my chair today. I am an Amazon Prime member, but I found a chair I really liked here so I took a chance... Needless to say, I went back to my car and ordered a similar chair with Amazon Now. The chair was waiting for me by the time I got home, and it was great!

Ie
Review №28

Staff at this place is awesome. Helpful people.

Sa
Review №29

Good inventory, helpful personnel, clean and airy. Lots of parking.

Ro
Review №30

The best attention and services. 👌

De
Review №31

Great place to get school supplies for a reasonable price

Ma
Review №32

The worst place in town, no body was able to help me. The copy center is really, really bad!!!!!!

if
Review №33

They had everything we needed!

Ad
Review №34

The copy department is a disaster. Whatever you do, don’t come here. Waited 30 minutes and then the printers weren’t working.

Pa
Review №35

When I found out that Cristian had left the store due to the Manager Terry being a douche bag and the area store manager being an A hole I decided to take my business elsewhere. noone in this store is knwledgeable like chris was. I will gladly take my business to staples now where everything is much cheaper. thank you guys for firing one of the best most well behaved well mannered employees you guys had.Goodluck to you guys

Ro
Review №36

Nice place...everything u find... is here

Bo
Review №37

Dont ever buy the OfficeMax branded Med Ball Point pens. They are horrible. They are worse than horrible. Every single pen has failed, some after only a few strokes. The ink cartridge just retracts into the pen and you cant get it back. The other value added problem is if they cant even make a decent pen then what else is horrible that they branded? What a waste of time and money.

Mi
Review №38

Staff Unprofessional and lazy....only in communism you can find this kind of behavior with a client!!

J
Review №39

Bad customer service. Very few helpers

Ma
Review №40

If you are going to make copies, they do not take cash, you have used your debit or credit card with the copy machine.

Lu
Review №41

Good customer service!

Su
Review №42

Was clean and organized

Je
Review №43

Great prices for school supplies

Cr
Review №44

Nice friendly staff

Al
Review №45

Helpful employees, clean store

Wa
Review №46

Fast and friendly service

Al
Review №47

Very slow service at the copy center need to be on top of does guys if you are gonna get anything done.

Jo
Review №48

Looks like its gonna go out of business soon

Gl
Review №49

Had what I needed and the staff was friendly enough.

Un
Review №50

Great service

Ke
Review №51

Great service

Gu
Review №52

Everything good

ro
Review №53

Horrible customer service

Ma
Review №54

Great service

an
Review №55

Good service

Es
Review №56

Excellent

Be
Review №57

Spacious

Ca
Review №58

Slow service

Al
Review №59

Nice

Ad
Review №60

OfficeMax Christmas 2017

Wi
Review №61

A +++

pe
Review №62

Very good attention from Mr. Ricardo and Jonatan, one of the best user experiences I have had.

Ed
Review №63

I arrived at this place to get 4 copies, use the computer I sent to print and they charged me $ 2.68 0.60 for the copies and 1.90 why the cashier was attracting the copies and charging them for me that is a robbery they dont tell you they charge you that when you arrive you have to send A text message to a # to be attended to and a line is formed that you have to wait, I dont buy again in this place.

Ig
Review №64

The service is too slow to print personally with the team, they only have one person working to help you, little attention from the staff

He
Review №65

Wide variety of office supplies, school supplies and much more

He
Review №66

The worst service that the client .. I went to print something important I left a lady I could not look at the name I hope it was on the afternoon shift on Friday May 24 that such a heavy person should not serve the public should stay at home and not attend to any client to let him have a hard time

Ch
Review №67

A star because it is the lowest that can be qualified but they dont deserve that. This semester I visited this place a lot with very bad experience every time I go with my son who will print his plans for school. What terrifies me of this place is the lack of respect for customers from the printing department, every time we print these plans they charge us differently, but the detail here is always the same measures and the same quality of paper that does not It has never changed and has been changing from $ 40 until today that has been $ 131.42. I dont know if it is incompetence of the employees, or if they are stealing, I dont really know. But today I felt like they robbed me and if you say something the employees laugh in your face as if this were something funny. I leave my opinion here I will go to the TV to see if they can look for an answer to so much disrespect to customers.

Ro
Review №68

Half-assed. Any kalunga from Brazil gives from 10 to 0.

Ma
Review №69

Very well I found a Lord, the greatest who took me to what I was looking for. In the box encintre a young k did not speak Spanish and it was a disappointment. Horrible.

Ed
Review №70

The worst service received in my life, do not respect the order of arrival and to tell the person also answers in the most rude way possible .. Never go to this place !!! The worst service received in my life, do not respect the order of arrival and to tell the person answers in the most rude way .. Never go to this place !!!

Co
Review №71

Everything is wonderful I loved it.Great prices.Thanks.

Cl
Review №72

Very good service

Ma
Review №73

I found everything I was looking for for the entrance to classes here excellent

Mi
Review №74

They always collaborate and help you with your requirements.Varied merchandise, of quality and at a good price.

Zo
Review №75

Excellent work from mr. Omar very gentle

Ra
Review №76

Very bad attention, there are only 3 people and none of them are able to ask if you need help, it took an hour to print 2 sheets !!

Jo
Review №77

Very good service

Do
Review №78

Good attention

Lu
Review №79

Excellent attention

la
Review №80

Good attention and a lot of professionalism

Os
Review №81

Good service, help customers.

Wi
Review №82

Despite how big this store is, you dont always get what you are looking for and there are no staff in the aisles that can help you

Gu
Review №83

Very attentive staff

Lu
Review №84

I got everything

Lu
Review №85

The good is very stocked and in order nothing thrown in places

Br
Review №86

Slow in service and careless in what it has to do with your copy and print service

Ma
Review №87

Very organized and friendly employees

ol
Review №88

Organized and good attention

JJ
Review №89

Its a problem on a day like today and they do not prepare with personnel

Sa
Review №90

Excellent

La
Review №91

Excellent

Ma
Review №92

Slow,

Information
71 Photos
92 Comments
4 Rating
  • Address:BEACON CENTER, 8515 NW 13th Terrace, Miami, FL 33126, United States
  • Site:https://officedepot.com/storelocator/fl/miami/officemax-6268/?utm_source=google&utm_medium=organic&utm_campaign=gmb_6268_website_retail
  • Phone:+1 305-591-8463
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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