My family and I came to the store around 7 pm. The store closes at 8 and at no point mr. Harry seemed to be in a hurry. He attended to us kindly and he is extremely knowledgeable about every product in the store. I highly recommend this store!

My experience was Fantastic, Claudia provide me with the right information to choose the best Mattress, pillow and protector . Congratulations for the professionalism to show the products and Finance options.I can’t wait for the delivery!!!Have a wonderful rest of the year !!!God bless you ..!!!

Great sales team very good providing the info needed to get the right mattress

We went in for a twin mattress. Angel was very helpful! He gave us different options to choose from. Was very informative. He knew the details on the different brands. He really knew his stuff and was very nice. Thank you

I went in and met a nice man by the name of Angel Garrido. He was polite, honest, and very helpful. I would recommend paying him a visit for your next mattress purchase!

Both Dr Angeles and his assistant take pride in doing things to perfection and both are professionals in their work.

Great costumer service and Good prices 👍

The quality of the mattress and all goods bought in general were good, but happen a misunderstanding and when the mattress and base were delivered the base wasn’t the one that we choose hence was wrongly invoiced and we got an argument with the sales person about during the delivery and the proposed solution wasn’t the most fairHope this can be solve UR because we are now with the mattress on the floor and will sleep on the floor until this issue been solved

The staff was very helpful. Not pushy but very informative. I think we made a great choice.

We feel very satisfied with the attention we received at the store. Mr. Garrigan was very professional and polite while explaining to us all the details with the mattress that we purchased, waiting for the delivery that will happen very soon.

Very professional and willing to go the extra mile to make my experience worthwhile.

Great Service! They have alot of options and are very knowledgeable when it comes to matreses.

Angel was very knowledgable and offered great service

It was a pleasure shopping for our new mattress at this location. We were helped by Angel, he was great and was extremely knowledgeable, took his time to really understand our needs and help us.

Super friendly service by salesperson Angel

Great service, and price. It is so much better to deal with a knowledgeable sales representative than just buying online. Job well done Zaki

Angel was very kind and knows the products he sells. This was very helpfull in making my desicion.

Great store. Very helpful and professional

Very informative very pleasant and very happy with our purchase were coming back for two more other purchases in the near future maybe its two months thank you so much

Straight to the point! Good prices and very easy financing with 0% APR. Nice salesman as well!

Angel was very knowledgeable and took his time with us! We felt valued as customers.

I have bought a couple of mattresses over the years but let me tell you by far this was one of the best experiences to date. I went to the mattress firm in west Kendall 162ave and 88st. Staff is unbelievably knowledgeable on sleeping habits and the right mattress for each person definitely pass by and ask for Angel you will not regret it.

Great customer service.

I was very satisfied with Angel’s service. He was very patient and extremely helpful

The Sale Associate had excellent customer skills. The way he treated us was Amazing. Please congratulate him. He also helped us to put what we have bought in the car.

Great customer service by Angel Garriga

I had Zaki help me and he showed me a few different options that fit my budget. Very friendly and professional. He helped me with the Presidents’ Day deal and I came home with a new mattress, a set of pillows, and an adjustable bed frame for a great price! 100% recommended.

The young man who attended us was very professional and helpful. I would recommend this location to anyone who is looking to purchase a new mattress 👌🏼👍🏼

Amazing service, Zaki is a wonderful young man who is very knowledgeable with the product and made the process extremely easy. I would highly recommend this location to everyone !

Great experience. Great prices and quick delivery. The employees were very knowledgeable and friendly. I will definitely be back next time I have to buy another mattress.

Went to Mattress Firm to purchase a new mattress. Have not received it yet but the sales associate was very courteous and knowledgable. Looking forward to receiving our new mattress soon.

Yasmel was very understanding, knowledgeable and helpful. Anytime you need a new mattress ask for him. He works in the west Kendall store, You won’t be disappointed. Mattress Firm should be thankful that they have such a professional courteous and helpful employee!!

Great customer service, very experienced and nice attention.

I finally found a good mattress store with competitive pricing and quickly delivery. Me and my wife bought the Tempurpedic LuxeAdapt, were so excited !

I am so happy with the service I received. The young man at the store was very kind and patient. I tried so many different mattresses out not knowing what to get. Yasmel explained to me the different kinds and made my decision process much smoother. I highly recommend this store, I am very pleased.

Very professional and caring service. Thank you!

Karina is excellent...went to look only...was shopping around...karina was so informative not only i bought the king size bed..bought electric folded bed sheets pillows sheets...gave me a package saved me money...and best of all...wife super happy...Karina thank you so much...will shop again...but definitely with karina

Good attention, perfect Mattress

I would like to thank Sergio in the west Kendall store. Hes expertise in the mattress world goes beyond expectations. Not only was I impressed by hes knowledge but also hes professionalism. He is a rare jewel in todays society. Im very happy with my purchase. He knew exactly what I wanted.

Angel was a wonderful sales rep. Was very knowledgeable and informative. Took care of all our needs.

The gentleman working there today were very helpful!

Went in today just to buy some box spring due to our platform bed killing my back. The guys there were a great help. Angel and Alex were the two I dealt with. Ended up leaving with a whole new bed. They really worked with me on the price and made it so it was within my budget I got a top of the line beautyrest mattress an adjustable base 5 year warranty on the mattress and a bundle with pillows skirt sheets and all and was still cheaper than I expected. Actually I really saved more than I spent on the bed and all because they went the extra mile to make a customer for life and keep me within my budget. Thanks guys.

Sergio is a great sales person! I would like to thank him for helping us pick out our new bed. He is very knowledgeable and took his time with us. He explained everything and we did not feel rushed into buying.

Yasmel helped me buy a mattress and made the process very quick. He was attentive and answered all the questions I had. I will reach out again if I ever purchase another bed!

Angel was great, very knowledgeable and professional!! He answered all my questions and took the time to ask me questions to get a feel of what I was looking for. I never felt rushed into the purchased...he went above and beyond. Great buying experience!!

If you need a mattress, your go-to is definitely Sergio! I’ve been researching every type of mattress you can imagine for weeks and the second I met Sergio, I knew he’d be the one to help. Easy and wonderful process. He will definitely get you the best deal compared to the rest and that is because he goes above and beyond for his customer. Thank you Sergio!!

Loved the selections they have and professional attention. Ease of purchase, offers & warranties.

Very satisfied with my new purchase. Yasmel was very knowledgeable about every type of mattress there was in the store, and went into great detail to explain the differences each mattress had. Yasmel had a great attitude and I definitely would go recommend this store to friends and family

Mattress was delayed two days. Not happy but we finally got it. All good.

Great service and commitment, Angel was very profesional and got the job done.

We came looking for a King size bed, after a full day of shopping around, and I can honestly say that our seller Sergio gave us the best deal we heard all day! Fully recommend this location. Save yourself hours of stressful shopping. Professionalism at its best.

We have never shipped for a matress at Matress Firm before. We have gone to several other places in the past. This was by most the best experience. The salesman Angel was very knowledgeable and helpful. We would definitely recommend this place to our friends and family. Thank you for the great and smooth experience.

Our experience was wonderful. Angel very helpful explaining options, pricing. We were very pleased with his assistance.

We were able to walk and walk out yesterday in 12 minutes with a great brand new mattress that’s being delivered tomorrow! Amazing!!

I purchased their so called top of the line model (Hampton and Rhodes Select Tobago Pillow Top Mattress) This is not top quality, it is a very poorly made product. The seams come undone to the point where I can see the foam, and I am a skinny person. I have only had this mattress for 6 months and it is already coming apart. When I called corporate to have the mattress REPAIRED (not replaced) they informed me that it was not covered under the warranty. It is very disheartening that I spent so much money on this so called top of the line product to have it start to fall apart 6 months later. I know for a fact that at this rate the mattress will not last more than five years. I urge everyone who is thinking of buying a Hampton and Rhodes mattress to please reconsider another brand or even another store. I would also like to thank mattress firm for the expensive lesson they have taught me. Next stop the better Business bureau. I hope that my review helps avoid others from what I have gone through. The only reason I gave one star is because they do not have a no star option.

Salesperson was very helpful and the mattress was on sale.

Fourth time purchasing from this location. First two times was years ago and had very pleasant experiences. Last two times were extremely pleasant. First salesperson, Andrew was super helpful and got a really deal on a great matress. So good in fact, that I went back to purchase the same matrress for my mother four months later and the salesperson, Yasmel, was also extremely helpful and got another great deal. Thank you!

I had no idea what I was looking for and was extremely lucky google sent me to Mattress Firm. The sales rep Sergio Ceron couldn’t have been more helpful and knowledgeable in every aspect throughout my purchase. I couldn’t be happier with my mattress and with the customer service from this store. Sergio is the person to go see when shopping for your new mattress. My purchase was easy and stress free I couldn’t be happier to say the least.

Great Products; Great Customer service

Very knowledgeable and helpful sales staff. Yasmil, helped us find the right mattress and was nothing like the other pushy salesmen we came across at other mattress stores. He helped us find the right mattress for the best price.

April is fantastic!! She has excellent customer service skills, went above and beyond to satisfy our needs!Thank you for your time and dedication!

Sergio seriously the best, took his time throughly explains everything and not a pushy salesman awesome experience. Thanks again Sergio

Great service! I came in with a low budget and not much knowledge about matresses. Angel garcia helped so much and gave me an awesome price. He definitely helped me out. Great quality mattresses and AMAZING customer service. Most individuals think that because its a big brand, its expensive.. WRONG. I highly recommend this store! Thank you

Amazing Guy Always Takes Care Of Me And My needs.

Yasmel was very patient and knowledgeable and gave us a great deal!

Yasmel at the store on Kendall and 162nd Avenue was very attentive, courteous, and helpful. It was a pleasure to do business with him.

Great Customer Service and Price!!! A+++ Experience!!! Angel (Store Manager) was of great help. Thank you

Amazing experience!!!!! Looking forward to receiving my new bed.

April was very helpfull and provided excelent service! The whole in store process went well including delivery time 👍

Sergio was our salesman two weeks ago for our mattress we were so impressed with his service that we went back to purchase another mattress for our son and again his knowledge of the product and professionalism grant him a five plus stars. Thank you Sergio

Service was Great, Sergio knew is job quiet extensive and knowlagable . I wasnt looking to buy today. But with sergio it was alot easier to decide, so I bought it today. Thank You!!

Great service and very professional in his job two employees.the answeres and all questions.

This store has not only amazing furniture but great customer service and is of good quality definitely recommend u to come to the west Kendall mattress1 store

They were very helpful and patient which you don’t see at a lot of places and humorous which we need some time with customer service !!

Angel Garriga made the selection process a breeze and knew exactly what kind of mattress was right for me. Highly recommend him!

Fast and friendly service, will go back next time I need a mattress!

Professional and fast service

Perfect place to buy your mattress

Good service.

Bert good service

Great place good prices

Excellent customer service!!!

Don’t bother calling the store. They don’t answer.

Informative and friendly.

Excellent service

Firm and flat.

Very bad attention from the man who works there when he saw that we were not going to buy at that time he did not say or thank you for coming

I am very happy for the treatment and attention they gave us, Karina attended us with a very efficient service, thanks for everything

Very good service and discounts

My experience there was very good, the seller helped us and explained in detail all our questions which made it easier for us to choose the best mattress according to our budget.

Excellent service, 100% friendliness Thank you.

The attention was excellent, The delivery was fast (next day) as agreed. The installation was very good. Very excellent financing with convenient payments without interest. I recommend this store 100%. When I need another product that they offer I would like to repeat the same experience. Thank you.

To sell they are very good but, I paid 4500 dollars for a mattress that sank. He supposedly had a 10 year warranty. When losing that they changed the mattress, they left with excuses and dyed each other, I have been on the phone for hours without giving any solution. I feel cheated. Bad quality, poor attention, breach of contract. MALISIMOS

The seller Yasmel Cortes, was very attentive and diligent.

Excellent service very good treatment of Mr. yasmel I recommend them

I visited this store on 03/07/2018 and bought a mattress with order PLK 5021.I am very satisfied with my purchase

Excellent attention when I go there.