Pat was super patient and helpful in assisting us find the perfect mattress. I couldn’t be happier with the service!
Patricio was a great help throughout our mattress shopping experience. He really took the time to make sure that everything was exactly how we wanted it. Thank you Patricio for making our shopping experience so great and for allowing everything to run smoothly!
We had a wonderful experience at Mattress Firm. Pat was extremely helpful and patient. He answered all of our questions. He made sure we found the right products for two sleepers with very different sleeping issues. We would highly recommend coming to this location of Mattress Firm and asking for Pat to help you.
Most amazing mattress ever. Look at the kings down beds and get the best sleep of your life. I worked with Patricio whom is awesome and helped me find exactly what I was looking for!! He gave me great discounts and I am a happy customer!! Highly recommend this place and especially the gentleman who helped me. Come see him today:)
Came into Mattress Firm just browsing for something new and Pat approached my fiancé and I very nicely. He showed us the best mattresses the store had to offer at our budget. Pat saved us a lot of time and money today picking out something perfect for us. We even received a in store $300 gift card and we were able to get some extra things for our new bed. I appreciated Pats help and best offers.
We had a wonderful experience with Pat. He was knowledgeable and very helpful with our purchases. Definitely check this location out!
Patricio our salesman is the best. Professional, knowledgeable and always keeps us happy regarding our purchase. We follow him to whatever store he is working.
Pat was a super helpful salesman, helped us find a mattress for us when we knew nothing haha. Quick and speedy service, even offered to walk us out with his umbrella when it rained!
Great service!!! Rocio gave us a wonderful service! She was very helpful and help us decide what was the best choice with the best price for our budget! I’ll definitely will go again.
Our family was so pleased when we decided to visit Mattress Firm for our new mattress. Jeff is the best and he made sure we didnt leave until we found the best mattress that met our needs. We also came a month prior to get new mattresses for our kids and Jeff was so helpful that my husband and I decided to come right back for a bed for ourselves. Good customer service is so hard to find these days but they go above and beyond here.
I’ve been looking for a mattress for quite a while and I finally went back to this Mattress Firm Store where I’ve been a customer before. Pat, the sales associate was soooo helpful and patient. He helped me choose my new mattress for my next 20 years if beautiful rest. Thank You! If you are looking for a mattress ask for Pat, he’s adorable🌸
Excellent customer service and price.Rocio went the extra mile to help us decideWhat bed would fit for us. If I could give 10 stars I would gladly do it!
Wonderful experience - Rocio and Pat were so helpful and patient, they stayed with us an hour and a half after closing to get us the perfect mattress and work out financing, they answered every question we had. Truly great service!
Awesome Staff!!! Pat was extremely helpful! Provided me all my options and I bought the mattress I wanted!
Excellent service and even better deals. Rocio was very sweet and helpful. This is the second time I buy from this place and I truly recommend it.
Roció was extremely attentive and very informative about the product we purchased. We would definitely come back to this mattress firm to purchase another mattress in the future.
Rocio is an amazing amazing customer service representative. She gave us the best advise and taught us all about mattresses and made it easy and simple for our perfect buy. We are very happy and satisfied with our experience and purchase.
We had the best experience at Mattress Firm Dadeland. Rocio was extremely helpful and very knowledgeable on EVERY mattress. She guided us every step of the way through this decision. Ultimately, she got us the best mattress for us. Best customer service from any mattress firm we have been to. Thank you Rocio!!!
Rocio was great. She took the time to explain and help us Find a quality mattress within our budget. Going with my two daughters she was able to get me in and out in 30 minutes. We are so excited with our new mattress.
Rocio was fantastic. Best experience ever, great prices, best customer service experience. 100% recommended!
We purchased a mattress at Mattress Firm at 7716 N Kendall Drive this morning and the service was great.Patricio Mella was very professional and took all Covid19 precautions which was very reassuring. He showed us the type of mattresses we were interested in and helped us work out the measurements to make sure we would have the height and feel we needed on our new King Sized bed.The really nice thing was he listened and didnt try to steer us off in another direction and presented the mattresses that met our criteria and we were not rushed or pressured.He also took the time to work out price comparisons for several mattresses and was honest about availability and timing.Mattress Firm has already confirmed delivery for tomorrow and we were able to take advantage of president day sales and are very happy with Patricio, Mattress Firm and the price.I highly recommend Mattress Firm as we had already purchased a mattress at a Big Box store and there weeks turned into months for delivery. So we cancelled and here we are.We were stunned that we could get the mattress we wanted the next day.Thank You Patricio!!
Pat was very helpful and help me get my mattress writhin 30 minutes!! it’s my first time purchasing a mattress and I was able to find the right one for me within my budget range and actually enjoy the process.thank you so much Pat for offering me the best deals and providing me with the best customer service.-Stephanie
The service was amazing. Rocio was very polite and helped me get the best king mattress and box springs I needed. Incredibly pleased with how professional and knowledgeable she was. Thanks a lot.
Pat was exceptionally helpful and listened to my needs when choosing a mattress.
I had a great experience at mattress firm today, Geoffrey went above and beyond to help me choose the right mattress for my needs. The selection in store was wide enough that I had several options to choose from based on my budget and comfort level requirements. Great customer service - definitely recommend.
Very quick and painless experience! Employees were very helpful.
Excellent service! Went in for a mattress and didn’t know what to expect. Found a great mattress and base for an excellent price. The staff was so friendly and helping. No pushy service which was amazing. Highly recommend
5 stars.Best shopping experience of my life.We have had our mattress for the last 9 years, we didn’t know what we had been missing out on.We were assisted by Patricio M. He must be inducted into the mattress salesman Hall of Fame.He expertly assisted us in our mattress selection and introduced us to the concept of an adjustable base.I have been missing out on a luxurious sleep my whole life.I was then pleasantly surprised by the low prices and sales this weekend including 0% financing.Bought the mattress and adjustable base.So happy with the purchase I shared the information with friends and family. I returned the next day with my brother and he purchased a mattress.Remember to ask for the Hall of Famer.
Pat! Thank you so much for all your help! Amazing service and going above and beyond for us new neighbors. Appreciate ya!
Great experience. I was given suggestions and let roam free. My advisor was there in case I had any questions. Very helpful. Best retail experience I’ve had in a long tome. Thank you guys very much. Patricio (my advisor) was the best. Thanks again
Pat was amazing today! Provided great service! He took the time to help my wife and I choose the right mattress. Couldn’t be happier.
We had the BEST experience at Mattress Firm by Dadeland in the Greenery Mall!!! The associate Geoff (Geoffrey) was so patient and kind throughout our entire visit. We tried quite a few beds and he was so helpful throughout. Not pushy or aggressive at all, which we loved. My husband even told him that is why we stayed and took our time there instead of going to another location. I believe Geoff is a new employee with Mattress Firm but was so great and friendly (even to my 5 year old son) I wanted the company and his bosses to know his efforts were very much appreciated. We bought 2 beds plus 2 adjustable bases because of him.
I have to say Rocia was very nice, very helpful and spent a LOT of time helping me make the right choice of the mattress I should be very happy with.
So helpful and fun. Saved a bunch of $$ on my first mattress ever!!!! 💖💖💖
Pat was wonderful and super helpful with finding us the perfect mattress!
Rocio was extremely good, she helped us a lot in choosing our best mattress! We are 100% satisfied and I would highly recommend this shop and its wonderful personnel! Thank you, Rocio!
Rocio was Super helpful and friendly! She took her time to show us all of the mattresses of our interest and more comparable ones to find what we were looking for. She was super open to comparing online sales with their own and we even qualified for financing and more!
Pat was extremely helpful showing us mattresses and also did everything possible to wave any fees. We even got free pillows! Thanks Pat
Pat was great, he found everything we were looking for and he was very kind!
Pat was friendly and knowledgeable about the products. Great service!
Pat is the most amazing person you can find in thad store always trying to please you and explain everything to make sure you understandNo pushing to saleI really recommend you guys to ask for hem
Jeff took care to of us very well, paid attention to our needs and explained all options that were available. Promised a prompt delivery and explained warranty policies for the products we purchased. Would highly recommend Jeff and this store location for all of your mattress and sleeping needs!
Pat and Jeff were both extremely helpful and knowledgeable. They took the time to walk me through my options. I highly recommend working with this location!
Great Service. Very Kind. Waited for us after the store closed. Gave very good information. Helped me choose the best mattress at the best price!
Pat was great! I asked for a Purple mattress and he delivered! The place was clean and everyone was friendly. 5 STARS ⭐️⭐️⭐️⭐️⭐️
Special thanks to Patricio for his extraordinary customer service! He was professional and efficient, as well as kind and patient. The entire experience from purchase to delivery was flawless. Delivery notifications were timely and accurate. This is my third purchase here, I highly recommend this store and Patricio.
Pat was extremely helpful! He was very knowledgeable of their products and did everything he could to make our experience a great one! I would definitely recommend Pat if you’re looking for a new mattress!
Pat was very helpful. He went over every option we had and made it easier to decide what bed and mattress to purchase.
The best sales man ever, Geoffrey Robbins, he was on top of everything making sure we were satisfied and happy costumers.I just got my mattresses today and can’t wait to try them tonight.Also the delivery guys were so nice and super friendly.EXCELLENT SERVICE!!!
The best service you could imagine for this important decisionRocio is great and fabricio perfect team mate
Excellent!!!Rocio was very nice and helpful, we had a good time she really has passion for her work.
Dealing with Pat is a breeze. Very patient and knowledgeable about his products in the store! He is patient and very thorough with his process. Thanks Pat!
Very Happy Everything Was fast and easy I got very good quality for a very good price PAT was a very good attendant
Great service. Pat helped me find exactly what I was looking for. Leaving with a good feeling :)
Geoff was so patient he took me all around the store looking for the right mattress. His customer service is excellent. I would definitely go back to that store again.
Rocio is what you look for in a reliable sales person that is passionate, considerate and incredibly helpful. Truly makes a difference in the shopping experience. In fact, my husband and I just bought our first King size mattress!
Excellent prices and service.
Great customer service in both english and spanish! super friendly!!
Very good service from Rocio in helping find a great mattress for my mom. Great price, too! Thanks!
I have a 20 year old bed. Definitely time for a new mattress. Went all over town til i went to MATTRESS FIRM were I finally found a Great Mattress at a GREAT PRICE! Thank You Harry Fernandez you gave me a great choice in the mattress I bought and you worked with my Budget. HARRY FERNANDEZ was Kind, Patient and really knows his products!!! Go to mattress firm ask for Harry you wont regret it. !!!!👍
Super friendly, helpful staff! Great location and hours. Thanks for helping me find what I needed!
Outstanding customer service skills. Love my mattress from mattress firm. Please ask for Rosio . She is great and very helpful
Patricio was super helpful! He gave us quick service and answered all our questions!
I was very pleased with Rocios assistance. It was my first time buying a mattress for myself and she was very helpful and very patient.
Geoff was excellent. Knowledge and extremely friendly. Gave us his undivided attention and made sure to answer all of my one million questions.
Rocio was very helpful. She has provided me all the information I needed and helped me to find the right mattress.I am very happy with my purchase!!!!
I’m making the big to move to my own apartment and needed a new bed to go along with it after sleeping on the same horrible mattress for 10+ years. I came into the store with a general idea of what I wanted, but they didn’t have the exact mattress in store. Geoffrey, the sales associate, helped me find a great alternative at an amazing price! Seriously, he went above & beyond and provided amazing customer service all around! These five stars go to Geoff! 🙌
Rocio was very informative and helpful in assisting us in selecting mattresses for our children. Although it was almost closing time she took her time to explain and answer all our questions! Highly recommend the dadeland Mattress Firm!
Geoff was an excellent service to us and was so patient in helping us decide on which mattress and box springs to purchase. We are very pleased with Geoff and his professional behavior. Thank you.
Great service and price. In and out hassle free.Thank You 🙏
Pat was great! Super helpful and got us a great deal on an amazing bed! Thanks Pat
Geoff was great & extremely helpful. He made mattress shopping fun and easy! I can’t wait to try out my new purple, thank you. Will be shopping here for all my mattress needs.
These guys are great Jeff and Patricio have alot of knowledge on mattresses but the best part if there never pushy sales men trying to force a buy they helped me find the right mattress proceed a exchange and got me the deal i need.
Pat is an amazing sales man!! Totally recommend his services. I am very happy with my purchase!
I definitely recommend Mattress Firm. Jeffrey was amazing, so knowledgeable and accommodating. I would not hesitate to purchase another mattress.
Mrs.Roico gave us an excellent service, she was very helpful
After shopping around, we found the best deal here as well as the best swevice 👍🏼
The sales person was very friendly and helpful!
Pat was extremely knowledgeable and professional, took care of us immediately and answered all my question. Pat is a great asset and representative of mattress Firm I would recommend this location to all my friends.
Jeff was excellent. Helped us with all products. Very knowledgeable.
Thanks for the patience. we are very happy with your help
Roció helped me out at the Kendall location and she was amazing, helpful, attentive, patient, answered every question regardless of how many. I work in customer service and it was a pleasure having someone assist you that actually took their time on you !!
Pat was amazing with helping me out with finding my perfect mattress. He took all the time for show me all my option, I totally recommended him!
My salesperson was very thorough, explaining everything in detail. i was extremely pleased with his service. hi name is Rocio Zuniga. She worked extremely hard to find the best product for me. I couldnt ask for a better salesperson.
Excellent customer service, Rocio helped me out providing all the information needed in order for me to obtain the right mattress. 100% recommend the seller and the store.
We highly recommend Mrs Rocio Zertuche as a professional saleswoman, very friendly, helpful. She went through the whole contract, highlighting the most important parts, to remember. Thanks Mrs. Rocio.
Patricio:Excellent salesmanship, attentive and eager to service.
Excellent customer service great friendly guy who helped us would highly recommend this place
Andrew referred me to Rocio who was very helpful and supportive - I would highly recommend going to her.
Everything went fast, smooth and simple. No hassles, headaches or confusion. I received the best support from the Sales Rep. Rocio who was extremely knowledgeable and educated about the sleep mattresses / and other sleep products. Great conversation, customer service skills were Top of the line made me feel special and important . She was extremely attentive, was hoping to steal her away into my company on Wall st.As for the Delivery guys, they were punctual, professional, organized and kind. Asked me if I needed help setting up my purchases. In which I didn’t, but appreciated the offer/ opportunity. Everything was right on time. I received email, phone calls, voicemail notifications on delivery ETA. They weren’t a minute passed the given arrival time.Thanks Mattress Firm of Dadeland!!! :)
Pat and Rocio were very knowledgeable, professional and helpful. We are return customers and will continue to come here for our future purchases! Thank you!
Amazing service. Rocio was outstanding in service!
I want to express my appreciation to Mr. Harry Fernandez not only for the incredible service provided but most of all for his knowledge in helping me select the right mattress.. After I had selected my mattress I was informed there was a production problem. Mr. Alvarez did everything possible to find a replacement and to make sure I was satisfied with the new change. He certainly rose to the occasion as I was very upset. Again, I want to thank him and let Mattress Firm know that employees like him are gems!
Patricio was my sales rep and he was very attentive; without being overbearing in any way, giving us space to try out the products. Worked to give our family the best deal possible. Patricio made our mattress shopping experience a great one.
Our mattress buying experience at Mattress Firm located at the Dadeland Greenery Mall was wonderful. Our sales lady, Rocio, was excellent. She was extremely knowledgeable about the different types of mattresses available and she explained the advantages of each type of mattress. She patiently answered all our questions. She is a true asset to Mattress Firm.The delivery process was extremely smooth and efficient. We highly recommend Mattress Firm.
Amazing Service from Rocio, she is such a professional and explained to us everything about the mattress we wanted to a level of detail that I haven’t experienced in years
When you get to the store they treat you like family they know a lot of knowledge for every bed and they will let you know what bed is good for you It depends how you sleep They are very nice employees
Roció was AMAZING! She helped us so much. I went in with a very specific request and she new exactly how to help me. I recommend anyone in need of a new mattress or bed frame to go in to see her. She takes her time and makes sure you leave satisfied.
Great service and super quick 😃 can’t wait for it to arrive in our lovey home ❤️
Pat was very patient and accommodating as I tried several mattresses.