Good service quick and easy ask for Johnny and he will be more then happy to take care of you with any questions or concerns you might have awesome experience πͺ
I am from WPB and was here in Miami w my mom shopping for her. I found Daniel to be extremely knowledgeable and helpful. It was the easiest shopping and credit process Ive had. In n out.. He was awesome. Cant wait for delivery tomorrow. Yep you heard it right, next day delivery!
Best experience. Sonia really knew her stuff and explained the different types of mattresses. She had a lot of patience even tho there were rude customers in the store, she kept it together and helped us without rushing us. I had been to Rooms To Go before here and it felt like they were helping too many people at once and just wanted a sale but Sonia made sure she helped you find something you wanted. Highly recommend this mattress firm!
As I walked in the store not knowing really what bed i really wanted, Danny greeted me with the biggest smile. He was patient and took his time as I was trying to choose my mattress and never forced me to buy. Danny was also very informative and Im super happy with my bed and Mattress Firm. Thank you. Super happy customer!!
Amazing customer service. Arturo is a great salesman. He made sure me and my wife left the store with the perfect mattress. That guy should be promoted! I will definitely recommend the store to my friends. Arturo, thank you very much for all the attention.
The experience was amazing! When looking to buy something of a high price, I usually check my choices and promotions. This store was my first and only stop. Arturo was very informative, friendly, and the most patient! After couple of hours trying I made my choice! Got a mattress, mattress cover and pillows! A mattress is a long term investment; and they offer great offers and warranty! Thanks again!
Arturo y Sonia are the best! From the moment I walked in I was greeted with a smile. Arturo was very patient and helped me choose the best mattress to fit my needs and demands (because I am very picky) and not once did he pressure or rush me. Overall it was a great experience and what better way to shop for a mattress than with such wonderful individuals helping you out.
Excellent customer service... took the time to help us find the perfect mattress. We shopped around other locations and only at mattress firm they took the time to help us. Sonia and Arturo were awesome
Arturo was the absolute best sales person I have come across, ever. He provided me with all the knowledge I needed to purchase the mattress of my dreams, and gave me the absolute best deals for everything I needed for my new bed. It was such a pleasure buying for him. Thank you so much Arturo!
I just bought Tempur pedic bed for an AMAZING price! Jeffrey Cortes was great help and very knowledge. He was patience and helped me get financing. I would recommend this store to my friends and family.
Arturo and Sonia were wonderful! They provided great prices and I was able to get so much for such a little price. I used to not care about beds much but they truly are important! Definitely reccomend (:
Great service at this location. Ariel assisted me and she spent the time to find the mattress that suited my needs. Im a side sleeper and often have pain after sleeping. Ariel helped me try different mattresses and suggested ones that would help. She was also very accommodating when setting up delivery. The Labor Day sales made the mattress affordable for me. Im very pleased with my experience.
Our salesperson Jeffrey Cortes was excellent in his presentation and demeanor, he was very knowledgeable and not pushy and is a very big part of the reason we ended up buying our mattress.
An amazing experience in this store. If you wan to get a great deal come here and ask for Arturo and Sonia they are the best. They will answer all your questions.
This location was very helpful when it came to helping us out and finding us the perfect mattress for our home. The personal was very knowledgeable and knew what they were talking about when it came to mattresses and helped greatly in our decision making. Sonia and Ariel are the ones to go see if you have any questions about the perfect mattress
Ariel was very helpful with my mattress request. She was patient with my questions and knowledgeable about the product. I recommend this store for a great service(Ariel) and an affordable mattress price!
This store is really amazing. Ariel helps me a lot with very detail introduction of the mattress. Importantly, she offers me a very good discount. I recommend any one who want to buy mattress to come to this store.
Ariel is the BEST advisor, very kind, charm and lovely person you can trust at the time of your purchase. Very diligent.I highly recommend this store.Amazing!!
I bought my mattress at this location with a gentlemen named Arturo. He was very welcoming and knowledgeable. After purchasing our mattress and frame, he quickly set up second day delivery. We are very happy with our mattress and truly recommend this location!
Sonia took care of us and she was great! Really nice personality honest and helpful, we really enjoyed our purchase
Iβm very satisfied with the attention received by the sales associate Sonia Perez. Congratulation for having such a special agent.
Great Ambience and customer service. Great products and prices. Ask for Libardo and Sonia. They are very kind, and are interested in selling you whatever you need without any pressure. A very recommended store.
The experience with the store associate Arturo and Sonia was great they have a very high customer service they are so kind and they help to make my perfect choice with my mattress !!! Really great experience thanks a lot for your help !!
Mr Arturo and Sonia are so friendly... I definitely come back here if I need a mattres. Good deals! Good time!
Very pleased with the purchase. The saleswoman Sonia was very helpful, friendly and dear, I highly recommend.
Just bought a mattress set from Cecilia Ferrara this weekend and it was a great experience. She gave me her expert advise and I left with the perfect mattress. Will highly recommend this store and Cecilia to others !
My experience at Mattress Firm was one of the best experiences I have received. Ariel Dominguez is one of the BEST store managers I have encounter. Great service and very knowledgeable in the mattress world! and Always with a smile too. ;)
I had a very beautiful experience at the Mattress firm. Ariel welcomed me warmly and showed me around letting me know my choices. She also helped in me in making a decision that matched my price and satisfaction .
The manager and the attendant were really professional. They were always commited to sold the mattresses we were looking for.Good experience being there, we definitely recommend this place to everyone who needs a better understanding about all the types of matresses and the ups/con of each one.
Librado was wonderful from the moment we walked in he knew exactly what we were looking for and for affordable prices! Thank you Libardo I cannot wait to finally get some sleep π΄My husband and I are extremely happy with our experience and we recommend anyone who is looking for a great night sleep and affordable prices!
Purchased a Mattress Firm mattress with Ariel Dominguez. Walked in at 6pm on a weekday and she was: welcoming, but not overwhelming; informative, and detailed. Explained differences of matresses based on my personal needs. Spent the next hour trying to meet my budget. I was dreading this purchase because I had heard it was like car buying. Ariel made it painless, easy, fair-priced. Until the last minute she exhausted every avenue to help me. Excellent experience.
Excellent service in this place. Ariel is an excellent person who explain everything and she offer to you all the options that she has depending of your demands. I truly recommend this place.
Arturo and Sonia were really helpful in our mattress choice! We got an excellent deal
Great service at this location. Arturo and Sonia assisted me and my sister, He spent the time to find the mattress that suited our needs and budget.
Arturo has been an excellent sales representative helping me to choose the right mattress for my mother in law. I left the store feeling that I have made the right decision coming to this store. Thanks Arturo for being so helpful! π
Great experience, great service. In and out.Arturo was very helpful and attentive. Canβt wait to get our new mattress. Thanks Arturo!
Arturo best salesman ever! Very professional and took his time to explain everything in detail so we could make the right decision.
The service that they gave was great, with quick and helpful staff. Terrific pricing and same day delivery. We will return to buy another.
Great place good service ask for sonia she will help you out no hassle
Great service. Sales representative were very patient and outgoing.
Excellent sale ! Thanks Arturo !! I found the best salesman and I could buy a mattress and a frame in 30 min, 24 month no interest . πππ
First mattress I had bought in years. I received great service from Agustin Serize, excellent information on the different types of mattresses and great reasonable prices. I am very satisfied with the mattress he helped me choose and I would definitely recommend this store to anyone that is in the market to purchase a new mattress. Thank you!
This was the first time my wife and I buy a mattress and we had a great, fun experience. Farides, the sales rep, was very personable, insightful and patient. She stayed well over closing hours to see that we got the bed we wanted. The delivery was fast and punctual. The guys were respectful and careful going up and down my stairs. Weve slept in our mattress for five nights, and thus far, my wife has no more back pains and Im dreaming again! When my family grows, Ill be sure to return to this Mattress Firm location. Very happy and blessed to have been served by Farides.
Purchased a Queen mattress set Thursday, 2/4/16. Customer service was exceptional, gave history of company and answered all questions. Was a major influence in helping in the decision of my purchase. Left feeling like a valuable customer....
Mr. Arturo was very professional and gave very good customer service. Also very knowledgeable.
To start the service I got from the representative that helped me was above my expectations. Focused targeted to what I explained I was looking for. Her knowledge made my decision a lot easier! Thank you for all your help!
Great experience. They educated me on all options and offered good price.
I was served by Arturo, very friendly and good attention. He gave me good prices too!
Arturo and Sonia were both very helpful and patient. Great customer service!
Great customer service. Very nice people to deal with. Great prices A++
Great place, Arturo walked us through the mattress shopping experience and he was knowledgeable as he was funny. Highly recommended!
Great experience, great price! Arturo was helpful and fast.
Mr Libardo gave me an amazing attention. Thanks.
Excellent experience! Arturo is the best salesman ever!! Excellent customer services they sell you exactly what you need!!
Arturo and Fernando were great and very helpful. We got great service and a really great price for our king and our sons twin.
Great customer service. Very nice and helpful
Excellent service, the seller Ariel very specialist in the subject and helped me a lot with the mattress that I needed for my health. Thank you very much for improving my health.
Ariel is amazingπ!!!!!Seamless sale, great time, full attention and awesome service, sales and deals!Recommend 10000%Need a matress? Go now!
Arturo was super nice! My god this gentleman literally demoed me every king Matress he had. I learned more about mattresses and sleep in my visit than what Iβbe learned my whole life. Lol I recommend you ask for this sales man. Iβm happy with my purchase.
Excellent service by Libardo Arturo at the Flagler location!
Excellent treatment and advice to choose the best option highly recommend
Arturo was the bestWhenever you go there ask for ArturoHe will help you and he will answer every question you haveHe is the best salesmanAnd they sell the best mattresses in the best prices and they also guarantee the best price
Arturo a very nice person and a lot of help to choose the mattress
Great service from Arturo very quick and easy payment methods. The LEGO table for kids was a great help!!!
Great customer service! Thank you Jeffrey & Sonia!
I had a great experience at Matress Firm. I had no idea where to to begin and Manager Augustine Serize was very helpful and knowledgeable about the mattresses. His expertise helped in making my decision easy in choosing the right mattress for me. Will recommend and plan on coming back for pillows.
Mr. Arturo and Ms. Sonia were very helpful ! Terrific staff and super friendly !!
It was an excellent service from Arturo in this store, Im really pleased, Thanks a lot .
Ariel was a great help I wouldnβt be happier on the great customer service she had!
Very high quality, everyone needs a mattress from Mattress Firm, l recommend you π―ππ―
Ariel was great. She broke down the technology for all the different types of beds and what would best suit your needs. She definitley knows her beds and I would recommend anyone to this store in a heart beat. Thank you for my new memory foam bed!Moving from california to miami and enjoying every moment!
Sonia, was extremely helpful in choosing the right bed. Thank you.
Ariel attended me and was very nice and explained everything very well and helped me find the best mattres for me.
Cecilia Ferrara was wonderful ! She gave us outstanding customer service and love my new matress ! Will highlyt recomend her and this store to freinds and family - wonderful experience !
Lovely experience as always, Ill recommend everyone to come by, they do know how to do business!!!
Ariel was awesome! Great service, great product, great price!
It was great service from sonya and arturo they helped me pick out the right bed
The best customer service ever - quality products as well
Excelent service,great prices and awesome attention to client.
Awesome customer service! Ariel is extremely knowledgeable.
Ariel was the BEST solution for my situation, after a BAD experience with Mattress One... She was the light of my day !!!! THANK YOU ARIEL.... ARIEL ERES LA MEJOR .. buscaste la solucion exacta y mas economica para mi, con la mejor calidad ... super recomendado...
Attention de Sonia excellent. Thanks
Our second time shopping at Mattress Firm. Great service and prices, we are so happy with our purchase!
Shopped around for a mattress all over, none of them felt like the one that had what i was looking for. Then i stopped by mattress firm on flagler next to amscott & the sales associate ariel helped me find the perfect one within my budget for my son. I definetly recommed this store specifically!
Excellent service and prices!
Top quality mattresses, Arturo was so helpful and knowledgeable, gave me lots of confidence with my purchase. Will totally buy here from him again.
Amazing service from Arturo and Sonia!
Very helpful knowledgeable about the products We bought the mattress
Arturo and Sonia are very helpful
The worst customer service and district manager. Would not let me exchange a mattress even after I called corporate offices.
Great service!
Good price
Excellent service!
Dont listen. Poor service.
Very frustrated experience.
Great prices
The best Mattress
The worst place to buy a mattress, do not give adequate advice at the time of purchase, in terms of delivery the worst of all, workers with a very bad attitude, leaving my house in poor condition damaging pictures, lamps and stairs. I do not recommend them at all, I have photos and videos of everything that happened, I send it to the store manager βDanielβ and General Manager Allan, and Im still waiting for some kind of response from them