They never pick up the phone and store never has nail products bad customer services

I always find what I am looking for the staff is also very knowledgeable.

I was impressed!! Covid compliant. Staff super helpful and extremely polite to the extreme. An employee took the bags to my car. Excellent service! Very impressed. They went out of their way.

Really good selection for Cosmetologist. Great prices, nice staff. You need to get a membership card. Only for Cosmetologist. Love it!

Excellent service They welcome you when you walk in . love the service great staff too.

Love this Cosmo Prof. They are really attentive and they are knowledgeable on their products. Also there has been times I’m in a rush, I call in advance to tell them what I am looking for and they have it ready for me when I get there. :)

To whom this may concernI am a licensed professional of 15 years and have been a member of your company for at least 10 years. Today I visited your location store number 9161 in Hialeah Florida, and not only was I am bombarded and stopped immediately upon entry based off of the color of my skin and my appearance.Never have I’ve been treated in such a manner as if I was not a professional or unable to understand the fact that this particular store is only available for licensed professionals. The manager Judith, accosted me at the front door telling me that she didn’t know who I was and wanted me to immediately present my Cosmoprof member card in order to prove that I was a licensed professional. Feeling obligated I did as requested because I understand the guidelines and have no expectations of not showing proof of membership. which it is to be able to I didn’t have a member card available so I surrendered her my license so that she can verify not only my name, my current address, in my face I also gave her my phone number, all while in front of other customers and staff members. Her tone and mannerisms where overly disrespectful and uncalled for. I was subjected to interrogation and ridicule. I have never been disrespected in a PROFESSIONAL store in such a manner in my life!!!!!After she was ABLE to verify that not only was I a licensed stylist as well as a nail technician, but that I also carried a member card, I was not offer any type of apology. She stated this I was a “NEW” mandatory policy that if she didn’t know me, that I had to show proof of membership. To put it flat out, she was rude, nasty and racist.I have been licensed for over 15 years. I have been a patron of your business for at least 10 of those years if not more. I don’t appreciate being treated by you or any representatives of your company in a manner of disrespect, egregious racism or stereotypes in any form. I hope that in the future other customers don’t have to be made to feel less than because of the color of their skin or personal appearance.I will never ever spend money at your location or any other location in the United States of America. I will make sure to spread the word about your locations that participate in a racial discrimination.

The best staff! Friendly & helpful! 😘❤

Professional services, and excellent staffs!!

Amazing staff, and the new layout is great.

Didnt have much of what I was looking for.. was okay overall

Excellent customer service!

Good customer service

So helpful and friendly

Excellent

Very good

I will appreciate if you indicate in this medium that the hours have changed, so as not to have to arrive at the door of the store and realize that now they close at 12 noon

A wonderful service, most of the products that I use in my salon, I always buy them here, their workers very attentive on each visit.

Well I buy my products here. Everything they offer is very good and of very good quality. I recommend it. Thanks

I love this place, you will find everything a hairdresser needs for her job😍

I go weekly and buy the products my wife needs ... the employees and the manager are magical ..

It is a shop of p RT hair products and for all that person who have a hairdressing and barbers license and everything that has to do with beauty

I love this place, unparalleled products they have there and the fantastic deal

Nothing worth reviewing

EXCELLENT PRODUCTS..DYES..ACCESSORIES FOR HIM. HAIR .. ALL OF VERY GOOD QUALITY BUT IT IS NECESSARY TO HAVE A MANICURE LICENSE TO BE ABLE TO BUY THERE ...

My next supplier, excellent quality articles

I just bought and left

Excellent products! 😍

Marvelous

All excellent

It was a dream to come, I loved it.

Good prices but they should have more specials, more often.

Bad attention

👍👍👍👍