I was trying to shop but kept getting interrupted by a different sales associate every 10 seconds (I am not exaggerating). It felt like a joke or like they were mocking me or something — I would take a step (it is a very small store) and someone new would say “can I help you find anything?” It’s great that they are attentive but it was way too much and made the experience very awkward.

Employees very attentive, greeted at door. Employees also communicated well on sales an informing me on what specials they have!

Its a bath and body works... arent they all the same?

Its a nice, well organized, well presented,clean store. Although I must say that the staff are really overbearing. I could turn a corner without someone trying to sell me something, or wanting me to smell something. They mean well Im sure, but its a little too much.

The ladies working at this store are super nice, but incompetent. I’ve never had an issue redeeming a mailed coupon with my purchases before in ANY other store... but it’s clear the managers here and the sales associates need much more training to not mess up a simple transaction. Thanks the bath and body works customer service for giving me back the coupon they messed up.

Omg this was one of the best visits I had . I wish I remembered the employee name she was great and very helpful. So sweet. I was trying to find mens Hero. And she was very help and patient.

One of my favorite stores, ❤

The hostess was very helpful to me and my great grands.

Got some very good deals. I find the PATRONS in the store very rude☹️🔕

Kiara gave me exceptional, excellent Customer Care!

Natalie and Daniel were very attentive and gave great customer service. This location is great 😊!!

Great staff very helpful

Loved it, super great specials today 50% off and addition to 20% with my coupon. 🤩🤩🙌🙌👍

I love the products excellent. Customer service is terrible.

Well stocked. Safe shopping atmosphere.

Johanna was so sweet and helpful with everything she gave me all the good details on their deals! Definitely recommend coming to her!

Good sale and very helpful staff and nice

Great place for all your smell good needs for your home. Customer service was amazing and the place is well organized and clean. Very impressed with the employees attention to detail which enhances the customer experience. A+ place great job

I bought so much stuff I love the perfumesWill go again

I loved the all staff is very friendly and so nice pleoples a lot offers for the merchandise next time you come to Miami go to Bayside, is restaurants, different kind of food music, is for the all family incluide grandparens and childrens, I hope you can enjoy Luke me.

I love the bean noel

Nice people great in store deals

I love the items but the girl helping someone else was unprofessional as I was looking for what I wanted she brought a whole family where I was buying that was rude I left that place you should keep distance and respect peoples space oh well ill go to another one because this one is not following simple instructions from the health doctors.

Love this place

This store staff is horrible need sales skills training.Bath & Body WorksBath and Body Works is your go-to place for gifts & goodies that surprise & delight. From fresh fragrances to soothing skin care, make finding your perfect something special a happy-memory-making experience. Searching for new seasonal creations or your favorite discontinued scents? I’ve got you covered there, too. Oh! And while youre browsing, shop latest & greatest selection of lotions, soaps and candles!

Excellent place. Lots of different things in this shop. Brought plenty of body lotions for my family and friends.

Nice 👌

They have the best candles in the world and i cant wait to get my hands on a few of those candles. Theyre kind of expensive but the aroma from the Candle is well worth it i want everyone whos reading this to check out my 3 favorite scented candles you have eucalyptus mint frozen lake and mahogany teakwood theyre the bomb

Excellent customer satisfaction experience. Staff really took the time to show us the difference fragrances and packages deals. Made purchases easy and simple . Staff was very knowledgeable and friendly.

Awesome place

Best service with outstanding scents. (My wifes favourite place to shop in the US)

I love to treat myself to some smell goods at Bath and Body Works. The Bath and Body Works at Bayside isnt the largest or fanciest B&B that Ive been to but they have a good selection and helpful employees. Best of all, its at the must-visit Bayside in Miami!

Never knew bath and body works had a Mens department, was very surprised and loved the selection as a early bday gift for my baby!

Staff needs training. Definitely. Store needs more organization in terms of their sales and promos and stock. Many times ive come here and shelves are empty. Multiple people and just one greeting customers while their ring up people. I usually find what I am looking for and have their current sales displayed correctly. But they need more coaching: for services and productivity.

Great customer service at this location! Friendly and helpful staff!

My wife is a fan ..she love it.

Horrible service! I had some question and no one help me. I had a coupon and the manager Ashley never helped me with anything that I ask! The cashier was willing to help me and on front on me and other customer the manager told her that she will be fired if she do that. I’m a loyal customer from bath and body works but this is the worst experience and service with the manager and the store in general

I lose myself in this store I love the aroma and the company always has promotional sales

I always love this place. Great customer service and great smells.

The staff were helpful and the shop was well stocked

Candles on offer if you ask for a deal

Nice experience

Just keep going back there for years following my signature scent.

Great shop, extremely good service. Staff was very helpful and friendly.

Geo a worker that put client under preassure. He also make a really nasty comment calling un “seriamente ustedes no son lo suficientemente inteligente” because we refused to get the “sale”. Not feeling going again because of his nasty attitude.

Great deals, always ask about daily specials

Its always a good day at Bath and Body Works. Loved It!

Employees were very helpful, I was able to understand what certain oils and lotions were ideally used for. That information certainly helped in making a purchase.

I called this location on New Years Day January 1st 2019 and asked a gentleman who answered the phone what time they will be closing. He told me that they would be closing at 10 p.m. . At 8:19 I arrived at the store at Bayside to purchase some items and saw a closed sign on the door. A lady came to the door by the name of Lizzie and stated that they were closed I explained I called earlier and was told 10 p.m. . By this time a gentleman named Carlos who says he was the manager came to the door along with another gentleman in which Carlos began waving his hand in my face stating that they were closed and to check the website it states it on the website. I explained as a manager of 14 years at one specific location first you do not wave your hand in a customers face secondly each employee should know what time you close especially on holidays so when someone calls they can inform them of the correct times. I asked for a manager above hands number because I had paid $10 to park just to go to the store I had no other reason to be at Bayside and was told they could not give me a number. So not only did I not get the items I went for I also lost $10 for parking for no reason when I was told something else on the phone. The so-called manager Carlos stated that I must have spoken with him and he must have been mistaken. Yeah big mistake that cost me $10. I am not a happy camper and I have shopped at this particular bathandbodyworks for over a decade and a half.

I just absolutely love the fragrances. It reminds me of my home state of Colorado!

Excellent sale and great group of people.

Bought the Birch and Argon body oil and I truly love it

Love the fragrances and mostly cruelty free.

I Like bath and body Work

Super friendly staff and everything is so neat and organized

Great outdoor area. Lots of shops, restaurants etc.

They always have good promos and the staff is very helpful!

Manager Ashley unhelpful! Horrible service at this store. She didn’t want to help me on anything even she told the cashier if she applied a coupon for me she will be fired in front of me and all the customer on the line

I love this place and all the different fragrances 😍

Great bargains!!!

My go-to for aroma therapy

Good service and found my lip gloss on sale

I love buying the right candle at the right price

Semi annual sale, best deals ever !!!

Its now my favorite store. My husband always surprises me n takes me

I love this place!

Cool place to get gift and stuff

Great customer service!

Good service !!!

Small but nice!

Lack of customer service

Loved when the semiannual sale is on

Love the Aromatherapy line!

Had good sale on.

At what time do you REALLY close????? It’s 8pm on Sunday and doors are locked. Way to lose customers. 😒😒😒

Cuban attention is awesome

It great !

Love this shop

The best love it

Good customer service

Great sales

Everything is liked at Bath and Body

I love this place

Very nice

Love this store

GOOD buddy care

Good place

Sales are amazing

Nice peeps

Miami and I had to buy something

Semi annual sale

The service

Good Fragrance

Always a pleasure

Love it!

They have sales weekly

Super

Remembering

Very attentive staff. I bought a special in scent candles for the home.

Excellent service and very good discounts.