I visited the town with two friends. I was asking some locals for a recommendation for good ice cream and was directed to this shop.
Love it. Its next to one of my favorite spots in Miami to go to the beach, South Point, and the variety in flavors was good. We had a lovely interaction with the owner....it was a great experience.
Friendly customer service, cute atmosphere and delicious desserts!!
Location, service, product. Enjoy!😀
Love this place, every time when I am in the area getting ice cream from here is a must!Very clean, a lot of different flavors!
Ice cream is good but the temperature used to store it and sell it is so low that melts completely as soon as you cross the door. And that on a cold day.
Good gelato. Loved all flavored I tasted. Was super confused to pick one. Loved nutella, sneakers, tiramisu alot.
It was my girlfriends birthday and the gentleman working was very generous, kind and thoughtful. Thank u...and the gelato was delicious.
Delicious ice-cream
Little overrated. But good ice cream
Their gelato has a great creamy texture as it should. Taste is great. Recommended
Really amazing gelato and great options. The perfect location to grab a cold treat on a hot day and walk on Southpointe Park Pier. The staff is really friendly. Highly recommended if you are near Miami Beach.
Ice creams are good, nice place place to cool down!
Over priced and not that good. Also, they were out of 5 different flavors.
Best gelato this side of the ocean!
Love this place and the staff was awesome.
Fantastic..
The sales Man refuse to print the receipt and start calling Bro etc . I live at the Marina near by . Took a friend for a ice cream and end up in a not very nice time in there . Ice cream so so so .
Delicious gelato!
Ferrero-Rocher flavor is delicious.
Very average ice cream. When I read all the reviews saying that ice cream here tastes like Italian - please, have you even ever been to Italy and had Italian ice cream? Plus the service is very, very poor. How is it possible that you cannot buy one scoop, and they force you to buy 2?! If I want one scoop I should be able to buy one, right? What a weird policy is that?!
Great place. So rich and creamy
Great ice cream and the place too
Delicious, nice and clean
This is the real Italian Gelato. I had too many choices but went with the nutella and it was amazing.
Delicious gelato. The man was very nice and gave us genuine amounts of gelato to try before we made our final decisions.
If you want to enjoy a rich creamy ice cream and unforgettable flavor, you must visit 4D gelateria in South Point Miami Beach.
Best in the town.
Service was great but the coffee was not that good. The espresso we ordered didnt even have crema. May be worth looking into the machine to see if it needs maintainance.
Had their hazelnut Gelato it was amazing
Biking on south point park south an icecream on your hand... priceless!Live their gelato and the location is perfect.
Was Great!
This place continuously disappoints and I refuse to go back. The gelato is always good but the service is beyond awful. I think they would be better off hiring monkeys instead of the current staff since, well, monkeys have more personality and can communicate better. Between the staff and the AC never working, I just hope this dump goes out of business soon.
South American gelato
Esto es un conjunto de indios. Everything from the franchise owner to the employees. They only hire these little mestizos that have no idea what theyre doing or how to treat & talk to people. The owners dont train their employees because they themselves have no idea how to run a business & hire outside their race.
Seriously such great gelato, the vanilla caramel was so good. Brutal customer service, I had to wake her to ask for service as she was passed out watching a movie, she is as friendly as a cactus. It must be the same girl working there as all the reviews are so consistent,23 oct /19 - update - I came back here specifically to see how bad the service was and to experience it again because it has been entertaining the last two years talking about it. Now I am disappointed that the customer service was actually really good. I think it was the owner that served us and he went out of his way to give us as many samples as we wanted and was very nice.
The gelato is absolutely delicious the service though extremely rude
This is far from the original 4D we all know and love. Poorly managed: restrooms were nasty, the ice cream (can’t call it gelato), was meh (to be nice), attendee was unfriendly and on top of that she left a piece of paper inside the cone where the ice cream was served. Was too far away when we realized, would’ve asked for a full refund.
This ice cream is worth travelling from the other side of town and dealing with tge difficult parking situation in that area but service is absolutely unaccceptable, getting worse over time, today i asked for cold water after finishing my ice cream but was given warm water and an attitude along with it :-O!!! Im not coming back till either the owner steps in and teach his/her employees some manners.
Love their Gelato, especially the hazelnut, cherry and stracciatela. Yum!
The gelato was great! So creamy!
Carla dropped her creme Carmel because of the hot weather...no black cherry...but seriously..the gelatto is insanely good..
Delicious gelatos
Supreme
7/2/18 2:30pm: Gelato was great, but customer service was horrible. The woman helping us was on her phone the entire time FaceTiming someone. She was also being rude when we would ask to try a different flavor, and not that we asked to try many, like 3. A woman with two kids came in and when the woman asked the employee a question, she answered with attitude and put the menu in the customers face to read. The customer left without buying anything due to her attitude. Again great gelato, terrible service.
Great gelato, original flavors and good service.
Delicious 😋😋
I tend to be picky about gelato, after traveling to Europe several times. Usually I can manage American gelato, though. However, this place is a freakin joke. The gelato was so soft and runny, that it was completely melted 30 seconds after I paid for it. Also, the restaurant itself is kind of dirty. Not much seating either. Also, it it EXTREMELY OVERPRICED.
You do not get what you pay for very tricky and building your ice cream cup
The worst customer service ever!!!! I ordered an ice cream to take home and they felt it was appriate to charge $2.00 for a container to put my ice cream that was $10.90 in - I live one block away and am not about to carry it dripping in my hand the right thing is to put in or on a container - no they brought out and iPhone and asked if I wanted to talk to the manager but instead of talking he felt like as a customer spending my money I needed to listen to him and what I had to say was not important - totally unacceptable - its south beach there are tons of gelato places and Im sure this attitude and complete lack of customer service is why your store is empty!!! Close please so a place with real customer service can open- your attitude is horrible and I am appalled that you are allowed to be open in my community
Subpar gelato, staff seemed friendly. The crepes are good!
Be careful and check your recipt. you may get over charged and get a stupid answered . Very disapointed
Customer service was bad. These girls are foreigners with a bad attitude. Food is great tho.
Great gelato and many fruity flavors of sorbet. But very expensive, definitely targeting tourists. A small gelato was $5.50 and a smoothie was $7 😳
Iot of flavors ...so difficult to choose..all are delicious!
The best gelato Ice cream
My grandmother is 80 years old and I asked at this place for help going to the restroom she need to pee and they denied the access because we wasn’t customers and make me shop a bottle of water to have access .It’s a really unfriendly place. ❌🚫🚷
The ice cream is miraculous here! If you nearby here you definitely have to try it!
Best ice-cream on South beach
Wonderful and refreshing! Just a little too hot in the store & slightly overpriced
Probably need to teach employees some manners when answering a question specially at night. There are polite ways to asnwer a question.
It’s OPEN GUYS !!!11 am to 10.00 pm
A nice Italian place that feels authentic but nothing so special.
Really disappointed These girls are foreigners with a bad attitudeOver charge!!!!!Worse service very bad managementNever again
The ice creams are nothing to write home about. The coffee was ok.
Kids liked so much!
Great gelato place!
The gelato was yumm!!!
Good but pricey
The BEST gelateria in Miami
Its not gelato! Just ice cream 😑
My favorite gelato in Miami! 🍦
So good and creamy
Savor a Italia...
Very bad service, will not come back.
4D Gelato is great but this location seems to be trying to save some money by not turning the air conditioning on. Its hotter inside than outside.
Overpriced for what you get, maybe because of location!
Good ice cream
Delicious
Good food!
Great flavors expensive though
Gelato. As it should be.
Great Gelato
I love it👌
Coconut gelato was the best!!!
The Best 🍦 in Miami.
Cool
Helped me out, thanks.
Great ice cream
A little disappointed
Yummy