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NAPA Auto Parts - Genuine Parts Company
3033 Military Pkwy Ste 100, Mesquite, TX 75149, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Ja
Review №1

Bad phone service...The waiting time is to long...if you dont have enough staff,,it would be better not pick up the phone.

Ma
Review №2

Was looking all over town for a fuel pump for my 2003 Ford Taurus. They were the only ones that had one. Good prices also. Really like the lifetime warranty.

Ja
Review №3

I did not put 3 stars Napa is ok but wait in line was to long stool there 20 mins & sad part I was only one in line.

As
Review №4

Friendly service and good qualityPerson who waited on me was very cool

Ro
Review №5

Omg can yall hire more ppl?! Or better ppl? Wait half in hour for a pickup order is BEYOND FRUSTRATING!!!!!

Na
Review №6

Worst customer service if you order something online, you still have to queue, even if you already paid for it.

Fr
Review №7

This AutoZone has changed. I rarely went there due to the rudeness. After this visit, they were actually friendly and helpful. Except when I had to move my battery from the counter to a cart rather than them doing it for me.

Ch
Review №8

They cost a little more but they always have what you need. And its not cheap knock-off junk. They are Quality Parts

Co
Review №9

I had to have a hydraulic hose made and they got it done and I was out the door in 15 minutes.

He
Review №10

Fast and Friendly service. Theyve always had the parts that Ive needed even for a 95 Ford F250. So if your looking for a hard to find part this is the place to start. ❤

Gr
Review №11

Terrible had to wait almost 30 mins in line with 3 cashiers. It was only 3 people in line. The customer service is awful

Ro
Review №12

Anything you need for you automotive needs is available with friendly staff available to help you.

Sh
Review №13

They always have what I need

Ba
Review №14

Helpful staff and good product selection.

Es
Review №15

The people here are so helpful its the only place I get parts now

we
Review №16

The old man at the counter has Never steered me wrong.... Old school knowledge. Can make a square peg fit in a round hole.....

Ra
Review №17

Tina was very helpful with my order. Friendly also

Ro
Review №18

Great guys. Borrowed their tools and was able to buy and replace both headlight bulbs for $50

Du
Review №19

This Napa is my favorite Napa! So helpful. I needed to take a spark plug out of a generator and they let me use a socket and wrench to get the right part

To
Review №20

I needed bearings for my trailer, Napa no longer will look up bearings by number, they claim to only have kits, I also needed seals for another trailer and they tried to sale me a kit for the seal 21 dollars to steep for me, so I was not happy with service, or the counter help. Wont be using Napa unless its the only Choice.....

Ro
Review №21

Alot of Napa no how

Ja
Review №22

Well staffed, line went fast. Knowledgeable and helpful with assistance on the parts needed for the car.

ce
Review №23

Very helpful no problem with refund.Always seem to have the parts for my BMW.

IN
Review №24

🤗🤗🤗🤗🤗JOHN is the man 🧐🧐🧐🧐I called oreillys,autozone,Advance auto parts. And none of them could help out with a simple 8x105 bolt and John made it happen this is the kind personnel that make great companies give this man a RAISE he earned his stripes today. Thank you so much John.

LI
Review №25

They took care of me....expeditiously!

Ed
Review №26

Good customer service had to Quality right part I was

Je
Review №27

The team is very helpful

Sl
Review №28

They Were Extremely Professional, Kind And Helpful, Somewhere Ill Do Business And Shop Again.

An
Review №29

Love the NAPA Auto Parts in Mesquite. The associates are very helpful and friendly. Lines can move a little slow, but for good reasons. They are helping customers to the best of their knowledge.

Pa
Review №30

They take very good care of their customers, especially during this pandemic

Pa
Review №31

Went to buy a couple of things from their add for a 3day sale. Earbudd was never in stock. They would not give me a rain check. Bought a similar one that cost more, got home, it had already been opened and missing the charging cord. Also my dash camera was broken. I give up. Wont go there again

Ka
Review №32

Just was trying to find a part for my truck.

Jo
Review №33

Every time I need a part and I go to this particular Napa, they have exactly what I need in stock, their prices are fair, their customer service is excellent and I would highly recommend them to anyone in the area that may need something for their vehicle. They have pretty much anything that you might possibly need. Keep it up guys and girls!

Ma
Review №34

Great selection in stock, almost everything i needed in one place

Te
Review №35

Never been here Google Tracks my every move

Jo
Review №36

The best auto parts on town, today 20% off

T
Review №37

Very organized. Staff was super helpful and friendly

Ke
Review №38

I went to Napa Auto Parts, where I usually buy most of the parts for my vehicles and as usual they provided great service. I came in looking for an In Cabin Air Filter for my 2019 Mazda CX-9. Unfortunately, they didnt have the part but Alex and another employee helped me out by telling where to look for the part and get it cheaper than going to the dealer. Well, I found it and saved $20 versus the dealer. Great job guys and thanks again for the help.

Ke
Review №39

Fast friendly service

Cl
Review №40

Great service

D
Review №41

Been using this store since the 1980s. Never had a problem. Always stocked the hard to find parts other stores had to order. Watch out for their in house store brand oil specials as they are a great value for the money. Have no reason to ever stop using this store either.

Ja
Review №42

They brought me parts when i need it the most to get me back on the road thank u all for ur help u all was very very helpful for me even tho u didnt have to bring me the parts i need ill always aend u customers thanks again very much

Lo
Review №43

Had the part I was looking for and very professional as well.

Ab
Review №44

Every time Ive been here they have been very helpful. They dont treat me like Im dumb because Im a female. Ive changed the breaks on a car and now changing the spark plugs and other places world make me feel like Im dumb for trying it. Absolutely would recommend!

jo
Review №45

The staff is very friendly and helpful. They also suggest different items that best benefit you and your vehicle.

Ri
Review №46

Counter person didnt know what they were doing, had an online order so everthing would be ready to go and I would just have to pick up, count find the parts and after they found them somehow overcharged me from the amount on my on line order. Please train your parts people correctly, and if they dont want to be at work someone needs to replace them who want to help the customer.

K.
Review №47

West gave me exceptional customer Service, coming out from the counter to go under the Hood of my 1996 Grand Marquis to make sure that I had the right washer fluid hose that Ford no longer carries, Thanks for the Great unparreled Customer Service.

Me
Review №48

My boyfriend went in today to get a blower motor resister for my Fiat. Alex was the employee who took care of him and he was honest and helpful.

Cr
Review №49

. Excellent place to buy auto parts, good service too, especially under the conditions we are facing right now with the virus

Jo
Review №50

I ordered a part on Sunday evening and Monday evening I had the part in my hand.

Ga
Review №51

From the service to the great parts we use everyday, in our cars to get to our jobs and other destinations. Also Id like to add on that they have plenty bi lingual associates.#pino

Ca
Review №52

Love Napa.

Ga
Review №53

Six battery was bad. Bought battery from them. Then said alternator was bad. Cost me $170 for a non problem.

JO
Review №54

Great personal and wonderfully knowledgeable associates whom WILL give you the right parts everytime.

Ab
Review №55

Great customer service..

Do
Review №56

Napa will carry more in stock products than AutoZone or Orielys.

pe
Review №57

Well i call 1st to make sure tthat they have and carry the part..I tell them i have a. 2006 chevy corvette i need gearshift cableYes sir i drive there. Find out they sell me 1 for a pt cruiser REALLY

Ma
Review №58

I thought that this napa was sort of a warehouse. But they dont have basic car parts that you probably could find in others auto parts. So call before you go to avoid wasting your time.

Or
Review №59

The best customer service because the staff at the time listen to my needs and resolved my issue in seconds. Very helpful and friendly staff I cant say enough good things about my experience.

Le
Review №60

Napa is a great place to get that specialty part no one carries.

Cl
Review №61

All way have the parts I need,

Sh
Review №62

Love the Manager Ken! He knows his stuff!

Fe
Review №63

The gentleman was very precise and pacient and comprensive about what was loojing for, 5 stars for you man!!!

Mu
Review №64

Perfect place to get tools. Good customer service.

Ki
Review №65

Overall good place

Ma
Review №66

Everything you need plus great customer service!

Ri
Review №67

Fast service. Knowledgable employees.

Ed
Review №68

Always a good time. Fast, friendly, knowledgeable folks. If they dont have it, they can get it.

Jo
Review №69

Nice ppl working there

Sh
Review №70

3 people refused to help us and told us to talk to Chris because they were too busy. And then just stand around and make jokes. This placevis a joke. Chris was awesome though

So
Review №71

I pass by this place almost everyday. Love it. i need a vacation tho

jo
Review №72

Very fast service and great prices.

Ja
Review №73

Great job every time

bl
Review №74

This place is the reason why I shop at OReillys the lady who didnt help me acted like I was bothering her to help me with a muffler I told her I wanted a quiet muffler for my truck and she told me I wold need to know the size of my exhaustother auto parts store they know it already. So from know on I will go elsewhere.

No
Review №75

Loved their one day sale!!! Good prices and service!!!

ma
Review №76

I would give this place zero stars if I could...I ordered a headlight bulb online to pick up in this store...Went there with my printed order confirmation and waited goddam 20 minutes in line... When I finally got to the counter, they had no record of my order in their computer...So she has to go get the damn thing which should have already been pulled...Then she brings the the more expensive one anyway, and says she would have to go find the actual one I ordered...I got fed up and went to Auto Zone instead...This Napa is the closest place to me, but I am NEVER going there again.

I
Review №77

Always a long wait with employees all over the place. Usually spend a good 15 to 20 minutes standing in line.

Ll
Review №78

When all else fails napa has you covered

Je
Review №79

IF THEY DONT HAVE,THEY CAN GET

ke
Review №80

Worst parts house on the planet. Manager really sux

Ra
Review №81

Great auto supply location. They have it or can get out on a day.

SR
Review №82

Didnt have what I was looking for (Siloo fuel treatment).

Da
Review №83

No they didnt have Wright equipment to tell them what I need it for my car

DE
Review №84

You might have to wait for a few minutes but this place has great service and most parts the same day.

Br
Review №85

Very overpriced store

Ch
Review №86

Helpful staff and quality service.

Ru
Review №87

Great customer service and even gave me a 10% discount for donating to there fallen soldier charity. I will be coming back for sure!

Jo
Review №88

You want quality come to Napa. You want to out two or three defective parts on your car in a row go to the other guys. They are a little higher priced, but whats your time worth working on a vehicle.

Ju
Review №89

Nope they couldnt find what we needed

Me
Review №90

Thank yall, yall are the best

Kn
Review №91

They didn’t have the part I needed, but I will continue to shop with them for lots of other things I may need in the future.

Jo
Review №92

Staff was rude and very unhelpful!

Ro
Review №93

People service?

sp
Review №94

Great customer service.

Od
Review №95

Good place to shop, for any Auto Parts

ra
Review №96

Good service!

Al
Review №97

The best Auto Parts Store, hands down.

Ki
Review №98

They had what I needed when I needed it

Ja
Review №99

Always helpful and prompt service.

J
Review №100

Very helpful

Information
32 Photos
100 Comments
4.2 Rating
  • Address:3033 Military Pkwy Ste 100, Mesquite, TX 75149, United States
  • Site:https://napaonline.com/stores/tx/mesquite/3033-military-pkwy?cid=pl_yext_gpc_GenuinePartsCompany_22593
  • Phone:+1 972-289-6272
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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