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JBA MOTORS
245 S Mulberry, Mesa, AZ 85202, United States
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JBA MOTORS
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Li
Review №1

Great customer service! The office staff was so professional and curtious! They made the car buying process so easy! Ill definitely go to them again!

Ch
Review №2

Wow, that is my response to my experience with JBA Motors. Jeffery Drabe was my sales representative and it was one of the best car buying experiences I have ever been a part of. Destiny managed the financing portion extremely smooth and fought for the best terms imaginable. I would recommend JBA Motors to any of my friends and especially my family!!!

Ma
Review №3

Let me say that if JBA Motors has the vehicle you are looking for--regardless of where you live—I would urge you to stop looking long enough to have an honest conversation with Jake Blackman or anyone else on the JBA Motors team. It will be a time not just well spent from the standpoint that you will find it a pleasant, enjoyable experience, but it will also prove to be time wisely spent.I am confident that they will do whatever is necessary to assist you in purchasing the vehicle of your choice. If you do acquire a car from JBA Motors, when it is all said and done, you will not have any regrets. You will know that you have concluded a transaction that resulted in you having the car you have been looking for, but most importantly, you will have no doubts that it was a fair transaction.I should also point out that because of the pandemic that has been gripping the world, this is the first time I have ever purchased a car—any car—without seeing, and especially driving it. Yet, by the time I concluded my transaction, I had no reservations whatsoever and was very comfortable about purchasing a car of that type sight-unseen.Following the actual purchase of the vehicle, the communication from JBA Motors was steady as it should have been under the circumstances. They notified me when the carrier picked up the car, and when I could expect it to arrive. A day ahead of schedule, I received a phone call from the driver of the trailer advising me that they planned to reach my home address the following morning at 10:00 am.That was precisely when the trailer arrived.I have now driven my car for a little over three months, and it has been a pleasure to drive. It is everything I expected and more. Everything works and works perfectly, just as they told me at the time. I dont think I have ever purchased a car from anyone where I drove it away from the lot, and it looked as nicely detailed as this car did.Having spent the better part of twenty years of my life in the car business, most as a new car dealer, I felt I knew a bit more about cars in general if only from having benefited from that background. I am without question a very discerning automobile buyer. I will not hesitate to walk away from any vehicle if I sense that someone is stretching the truth or is trying to tell me something I know is not correct or accurate. Never did I sense anything like that from my conversations with JBA Motors. And we only spoke on the telephone.Would I purchase a car from JBA Motors again? Absolutely. More than likely, pandemic or not, I would still have it delivered and not give a second thought to how it might look when it arrived.Simply put; a great dealership, impressive inventory, stand-up individuals throughout.—You cant and will not go wrong.

li
Review №4

Took my grandson who is 5 who lovesLambos as he calls them. Although we were not there to buy they let him look at the cars! Very friendly staff and oh such beautiful cars. Id recommend having a look at this place if youre looking to buy.

Ka
Review №5

JBA Motors is a professional, yet laid-back Arizona based indoor auto dealership with an extensive inventory. They take great pride in selling excellent quality pre-owned, high-end luxury and exotic vehicles at competitive prices with numerous financing options. JBA Motors truly delivers a complete automotive experience and is dedicated to customer satisfaction. They also service customers nationwide, so even if youre out-of-state they can still help get you into your dream car. 5 STARS!!!!!

Sa
Review №6

Bought a 2013 Mercedes Benz CLS550, extremely clean, just like brand new, Excellent customer support, very reasonably priced, thank you Destiny. AAAA++++

Ti
Review №7

Very good overall experience. Helpful staff, not pushy at all. Awesome inventory of exotic autos :)

Ja
Review №8

Amazing selection of highline vehicles at surprisingly reasonable prices. Jeff was a pleasure to work with and will certainly get my return business as well as referrals. Definitely worth the drive from Tucson.

Sa
Review №9

Would 10/10 recommend buying a vehicle from this place! Destyny was our sales associate and she was amazing! The whole atmosphere is a modern Mom & Pop shop no pressure at all and they try their best to help you get what you are looking for a fair price!Thanks JBA MOTORS & Destyny!

Om
Review №10

Wonderful Staff and great collection. They went above and beyond to make sure I got my car the same day. A+ indeed.

Jo
Review №11

Awesome experience here buying a dream car. Destyny was fantastic. It was easy to schedule a drive. They were prompt and fair in negotiations, helping find financing. Destyny went the extra mile to help me find a shipping option back home. Great, boutique place to buy a high quality car with no drama and great cars.

Br
Review №12

Very professional and laid-back atmosphere. Recommend checking them out of youre in the market for nice vehicle.

Ad
Review №13

Great people to work with! Comfortable waiting room.

M
Review №14

Ive worked with JBA Motors for many years now and cant imagine going anywhere else. They always have an amazing selection of pre-owned exotic and luxury vehicles and I know from experience they take pride in providing accurate pictures and description of the cars condition. I know a number of people in the automotive industry and they all speak very highly of Jake and his staff. The JBA staff is honest, knowledgeable, and friendly. I recommend JBA to all my friends knowing that they will be well taken care of and get a fair deal.

Ke
Review №15

When buying my car Jeffery from JBA was very transparent about all of the details of the car and even went above and beyond to help me set up a pre-purchase inspection on my 2011 Audi R8. The dealership gave me an extremely good trade in value for my car and made it easy for me to set up financing on the car. My entire experience buying from JBA was amazing and they were willing to help me with all of the questions and concerns I had. I will absolutely be coming back to them again for my next car!

Ju
Review №16

Bought a 3 year old Volvo online. JBA kept the car for me until I was ready for shipment to my home in CA 2 weeks later. It arrived on time, at a good price, and in great shape. Destyny, our sales rep, was excellent - very responsive and through. She even arranged a shipper for my other car from the east coast to CA!

Ja
Review №17

Just when I was about to give up on pre owned car dealers I was referred to JBA Motors. Dylan and Jeff went above and beyond! I also worked with Richard who was more than accommodating! Looking forward to making my next purchase at JBA. Highly recommended, do not hesitate to swing by. Took advantage of their December to remember sales event last year, looking forward to it again this year!

Je
Review №18

Best experience ever!! Went from a 2006 Mazda 3 to a 2014 Autobiography Range Rover. This was only possible because of Destyny the salesperson and JBA motors for helping make things possible. Definitely would recommend this place !

Je
Review №19

Bought a 2011 Mercedes e350 Wagon from these guys. Was on the hunt for one for a while and they had the perfect model. Jeffery was super responsive and sent a video request right away and accommodated a pre-purchase inspection as Im an out of state buyer. Everything checked out, so wired the money on Thursday and they had it on the truck from AZ to Texas on Friday and it was delivered on Sunday in the middle of a blizzard. Destyny was great in getting it sorted and sent. Big thanks to the shipping guys who drove 1500 miles in less than two days to get it to me. Great dealership and easy transaction!

Er
Review №20

Buyers beware. I bought my car from JBA 7 months ago. Initial process was quick and easy, all done online and was simple. I went in to pick the car up, also quick and easy. The trouble starts a couple months down the road when I went to get an oil change and was advised that the car needed about 10k worth of maintenance and repairs done to it, from broken control arms, to leaking oil, to a horrible alignment issue, shot transmission and motor mounts, you name it, this car had it broken. I then reached out to JBA, took the car in for a second opinion, and was told it needed about $900 of work. I asked if they could get it done, but the mechanic was too busy at the time so I had to find somewhere else to take it. I was assured that the car was totally safe and good to drive. A week after, I was at a stop light and the car went into limp mode. I had to get it towed to a shop to get it checked out, and an oil leak had spread into the computer harness and messed up. They also advised I had shot axle boots, leaking coolant lines, shot motor/transmission mounts, sway bars that were shot and that it had tons of deferred maintenance. I ended up having to pay about $2700 to get that fixed to get it running, and here we are again with a new check engine light on for something else.Buyers, do your due diligence and get an outside inspection. JBA will assure their cars go through a rigorous inspection, but clearly not rigorous enough. If I could give this car back, I would. Do not recommend JBA.

Da
Review №21

Great experience great price easy no pressure

Na
Review №22

Jake and Destyny are the best. Excellent communication for out of state buyers. They made me feel confident with a sight unseen purchase. I would use them again.

Er
Review №23

Purchasing a car through Jeffrey Drabe at JBA Motors was a very pleasant and comfortable experience. This was the first time that I did not purchase a car through a dealership. Jeff went above and beyond to provide not only excellent customer service, but, after the deal was completed and paid for,  I discovered that there was only one key and no owner’s manual. Jeff very generously bought the key, manual, and had the key programmed at no additional expense to me. This demonstrated his integrity and concern for making the entire car buying experience a very positive one. I would recommend JBA Motors and will call Jeff for my next car; although, it won’t be for a while because I love my red 911 convertible.Bob Press - Scottsdale, AZ

Ch
Review №24

Working with JBA Motors is nothing but exceptional. Even with purchasing a vehicle from NM. Jeffery and Jake both, answered all questions, sent numerous photos and worked diligently with my Husband and I, along with the bank to get our car financed and shipped to NM. We both recommend JBA Motors, and Jeffery and Jake on your next luxury/sporty purchase.

Ma
Review №25

I had an awesome experience with these guys. I came in for a Tesla but they didn’t have the exact options I wanted. I explained to them the exact car I was looking for and in less than a week they located and shipped the perfect car. Financing was a breeze, Jeff was very knowledgable. I’d highly recommend!

Li
Review №26

Moving is hard! Especially when it’s your first time. You hear all kinds of bad stories and people’s experiences however, I got so lucky. I reached out to JBA Motors to ship my car to another state and they were so amazing about it. Jake and the staff were on top of everything, quick, helpful and knowledgeable. They found me an amazing shipping company within couple of days of my request, kept me updated on the ETA for my car. The shipping company were incredible, kept me updated with destination and pictures of my car. I definitely recommend doing any type of business with JBA Motors. They are honest, straightforward and knowledgeable.

K
Review №27

Went there with my 10 year old to just admire the collection. They let us not only look,but sit in and start up any car we wanted in there indoor ventilated showroom. Admire a business that is not looking for only the sale. I would recommend them to anyone looking for an exotic car !

St
Review №28

I bought a 2015 Porsche Macan S with 33,763 miles on it from JBA Motors in November 2020. It still had some of the Porsche Certified Pre-Owned warranty remaining on it as the previous owner bought the car from a Porsche dealership up in Salt Lake City.Everything about my experience with JBA motors was excellent. I first ran across the car online, and I probably would never have discovered it otherwise because their very nice facilities are located at the end of a cul-de-sac in Mesa. This isn’t a dealership where you drive by and see a lot of cars on display in a parking lot. You find the cars by referral or by surfing the web.Most of their cars are in a somewhat large garage/warehouse space right behind the sales office and I have never seen so many late model, pristine and well detailed luxury cars outside of a new dealer show room!My car was three rows deep, and after walking back there, (and having my jaw drop at the condition this car was in) I decided I had to take the car out for a test drive.I asked if one of the staff could come along with me since there is a lot to this car and also to help show me a route that would highlight the city and highway capabilities of this car.The dealer associate they assigned to me was absolutely wonderful, and we had a great conversation that ranged from Greek mythology to the Covid crisis. He has his eyes set on medical school, which is very cool.After I got back I went to the office with my salesman, Jeffery Drabe. He’s also the operations manager there. Everything about my experience with Jeff was very professional, very low-key and absolutely no sales pressure.I asked him what price he could give me for the car as I was most definitely going to buy it, and he gave me what I considered to be a very fair no nonsense discount on the spot.Obviously, they have to make a living and I thought their pricing was very fair for the incredible car that I got.It’s obvious JBA motors has a very keen eye for nice low mileage luxury cars at the auto auctions, and I’m very pleased with the car that I drove off the lot.

Ry
Review №29

My experience with Jeff at JBA Motors was absolutely phenomenal! From the time I walked in to the dealership, Jeff’s laid-back attitude made the entire experience comfortable and hassle free. I told him what vehicle I was interested in seeing, and he took me right out to see it. As we talked about my credit situation and my apprehension about being able to obtain financing, he did everything he could to put me at ease and gave me confidence that he could find a way to work out my situation. Jeff absolutely came through and had financing for me within the hour. This has been, by far, my most simple, straight forward car purchasing experience. I never once felt pressured or encouraged to shop for anything other than exactly what I was looking for. Jeff’s customer service is outstanding, and he does everything he can to make the process as simple as possible. He even brought my car to me at the rental car drop off instead of leaving it to me to sort out those details. Jeff and the team at JBA Motors makes it easy to love buying a car. I will definitely be recommending JBA in the future. Thanks again Jeff for all your help!!

Pa
Review №30

Purchased a Rolls Royce Ghost from this dealership. Car was described perfectly and was in A-1 condition. This dealership does what they say and delivers a excellent buying experience. I purchased the car sight unseen and had it delivered to Florida. A+ experience.

Co
Review №31

Excellent customer service, purchased my vehicle sight unseen in GA Approx 3 years ago. Jake and staff is straightforward and quick. Responded to my inquiry instantaneous the day after the 4th of July. Car arrived in excellent condition. Will recommend and will do business again with in the future.

Ch
Review №32

Best car buying experience ever! Everyone was super friendly and helpful. Did not feel pressured at all. They are no nonsense people. Incredible inventory of vehicles. Very highly recommend. I will always look there first next time I am in the market for a new vehicle. Thank you.

Pa
Review №33

Went to view a Rolls-Royce Ghost and Jeff could not have been nicer and more accommodating. I looked around at much of their inventory and everything I saw was super high quality and very well priced. I would absolutely buy from JBA.

Hr
Review №34

Love the Cars Bentley GT

El
Review №35

Great car buying experience. Beautiful cars and great condition. No pressure sales and very honest and upfront salesman. Will definitely be returning.

Da
Review №36

Just purchased a vehicle from JBA Motors and what a pleasant experience it was. Nothing like your traditional car buying experience, no sales pressure, no drama, just down to earth people who treat you like a regular person. They were very helpful and made the whole transaction as painless as it could possibly be. Not to mention we were in and out in less than an hour. I have spent an entire day buying a car in the past. They even threw a couple of new tires on the car before the 550 mile trip home and followed up to make sure I was happy.I had at least 20 questions via email before driving down and they answered every single one of them within minutes. I dont buy cars very often but this was the best experience Ive ever had and Ill be back when its time to get the next one. If your considering JBA Motors for your next vehicle purchase dont hesitate another minute. They are there for you before, during and after your purchase to make sure youre a happy customer.I dont work for them, Im not a friend of a friend and I dont normally write reviews for anything but buying a car is a big deal for some people and I wanted to share my experience. A+ Thank You JBA!

Kh
Review №37

One of the best experiences buying anything so far ! Jeff the owner is just amazing! So nice and kind! He worked so hard for my car loan to get approved. The car I bought was super clean. He is a man of his word, and he will go above and beyond to make sure you are well treated and happy. I could not be any happier with the car that I bought. I am now a customer and a fan for life!and BTW, the inventory is just crazy! Super cars from all the brands.

Do
Review №38

Just had a great experience with JBA. Jeff at JBA worked with me and my headache of a credit union with understanding and smiles. Loved his no-nonsense but friendly attitude. No run around with him. Great selection and prices. More than fair price given for my trade in. Sold me my dream car. All around five stars!

Lo
Review №39

Thank you JBA motors for making my new car purchase the easiest and fastest ever!! My new BMW made it to VA before my promised delivery date date and was flawlessly detailed inside and out!!! Your staff was extremely accommodating and answered all of my questions ASAP. I can’t thank you enough and look forward to purchasing several other cars from you in the future!!

Je
Review №40

What an AMAZING experience (again) we had with Jeff over at JBA.This is the second car that we have purchased from them and it was a simple and enjoyable (who says that buying a car, right?) process both times. The Mercedes and the Range Rover were not only as advertised but almost completely flawless for used cars. Nothing but the highest caliber or professionalism from this Dealership! If you are looking for a used foreign or domestic vehicle I would HIGHLY recommend JBA Motors.

Ja
Review №41

Purchasing a vehicle site unseen can be a stressful experience. This was my first time found so and I live pretty far away in Massachusetts. I recently purchased a 2014 Jaguar XJL and the transaction went great! The communication was excellent between the myself and the whole crew. There were times were I got impatient with some of the paperwork but they did their best to get the vehicle delivered and even refunded me my first months payment! These guys go above and beyond for their customers and I would definitely purchase again from here!

Ma
Review №42

I can see why JBA sells many cars sight unseen. They are an honest dealership. Jeff Sr and Jeff Jr are both stand up guys who keep their word. I would definitely do business with them in the future without hesitation. If anyone is looking for a high end vehicle these are the goto guys.

Gl
Review №43

I have bought my last three cars from JBA Motors and all I can say is it has always been an excellent experience. They have always treated me fairly and they do NOT play games. They are straight forward and honest and are an absolute pleasure to do business with. Thank you Jake and Jeff!

Te
Review №44

Luxury Car shopping at JBA Motors cant be easier. You first check out the inventory on their website and come in to see it and test drive it. It makes buying a nice car much more pleasant experience. The place is quiet and staff are not pushy. Its fun to even watch those cars that I cant afford.

Ch
Review №45

I live in the area and called on a holiday in the afternoon to see a car. Car was waiting for me with keys in it at 5pm and a copy of the 14 page prepurchase inspection report given to me. Test drove the car. Friendly staff. No pressure. Not your typical car buying experience. Will likely buy a supercar one day here. Highly recommend.

Al
Review №46

I am very satisfied with my experience at JBA Motors. Jeff is warm, energetic, and attentive to visitors/customers. I appreciate they are not pushy but were willing to remove barriers/obstacles for me to purchase my desired Merecedes Benz. I liked his question and response, what will it take for you to buy this car today? and when I presented what it would take, Jeff immediately met the terms I needed to purchase my Mercedes. Additionally, he and his team took time to explain the operational details of the car. Great car buying experience.

Sc
Review №47

Great to work with. Fair price. Absolutely the best car buying experience ever.

C
Review №48

I bought a 2007 S600 from Jeff. They were very accommodating for me, an out of town buyer. They took it to the local dealer for a PPI (I paid for it but they did the leg work). Car checked out perfectly! I flew in, the car was exactly as described and advertised. Jeff even did a delivery for me, showing me the cars features and quirks. I then drove it over 2,000 miles home and the car was FLAWLESS. I cant express enough how perfect this car was in matching the description and the photos.Many times buying a used, complex car is a scary, risky experience. But Jeff got this car right and it has been fantastic. Id buy from them again in a heartbeat!Special tip of the cap to their assistant, Irena who has the best hand writing Ive ever seen!

Mi
Review №49

I had the pleasure of doing business with JBA while purchasing a vehicle for my family. Being a first time buyer, Jeff was helpful and patient in explaining the entire process. I was treated with nothing but respect by the entire staff. This was by far the best experience I have had when visiting a dealership. Jeff and JBA will be on the top of my list when searching for my next car!

Pa
Review №50

JBA Motors is great. I have traded-in 3 cars to them and purchased 2 from them. Each time I have worked with them, they have been no nonsense, no pressure, cool, accommodating, trusting, and I have been thoroughly satisfied with my transactions with them. I feel like they provide realistic, real world trade-in values (unlike most dealers that offer you squat on your trade-in), and Ive always felt like the list prices of their vehicles are fair and reasonable. Their trading and buying process is a breeze, and they are very patient with buyers like me who are very detailed oriented with lots of questions. Both cars that Ive purchased from them were very clean. I really have nothing but good things to say about JBA Motors. I trust them, and thats extremely important (if not everything) when buying from a pre-owned dealer. I will definitely buy from them again in the future.

To
Review №51

Im in CA and Jake was very accommodating and helpful. He made the deal happen. He gave me a good price for my trade and got me very good financing terms. I would recommend his dealership to anyone!!2010 Corvette ZR1

He
Review №52

I have bought a few cars from Jake, a 2000 Lexus GS and a 2006 Lexus GS. When I purchased the 2006 GS, he even helped me sell my 2000 GS. Great guy and a great crew over there.Communication during the deals were always smooth. Jake was honest and 100% clear with any problems that the vehicles had. He showed me reports stating that they were clean and the history of them. Hes different than many other car sales businesses. He doesnt pressure you to buy at all, if you like the car, he will try to work with you the best as he can for you to go home in it. If you dont like it, he wont sugar coat it and he wont pressure you to buy anything youre not going to be happy with. When I deal with him, I feel like his mentality is I wont waste your time or pressure you. If you dont feel comfortable or dont like it, then dont buy it.Dylan is also very helpful and is a great source of information. He always greets me and remembers me every time that I come. He is always prepared with any documents or anything that I need. Any questions I have he can usually answer, if he cant, he will always get back to me.Their store is filled with beautiful and luxury cars that you wish that you could own all of them. I have recommended people over to them and they have been just as satisfied as I am.Thank you Jake and your team, its much appreciated!

Ma
Review №53

Wow! What a fantastic experience. Flew cross country to pickup a 2015 Range Rover Autobiography LWB. This thing was absolutely flawless. Exactly as described with no surprises. The owner went above and beyond to ensure this vehicle was ready to rock and looking sharp for a surprise birthday present for my wife. I will absolutely be keeping an eye on his inventory. Why cant it always be this good?!?

Ha
Review №54

This post is for applicants on indeed. Jba motors has a non stop running ad on indeed.com and when u finish it says come to the store. This is where most of us bums grease up our hair and hop over to the shop in Hopes of an interview. But they just laugh and say we run that ad all the time, even when were not hiring. If ur applying for jba on indeed, do yourself a favor and call first.

ji
Review №55

Great team, got my sons first car there. Good deal and a very easy transaction. Liked them so much....I traded my truck for another of their beautiful cars. Highly recommended, great people to work with!!!

Ma
Review №56

What a fantastic deal. I just purchase a Ferrari 360, I bought the car over the phone the whole transaction was so easy, no BS, no hassle, everything so straight forward. I dealt with Jake, he was fantastic described the car really good once the car got to me here in FL, I couldnt be any happier, the car is perfect. Best car buying experience ever. Hopefully I will be back soon to trade it for a newer Ferrari or get a Lambo. Thank you so much for such a wonderful experience.

Li
Review №57

Jake was super helpful in the whole process of me purchasing a 2013 CLS63! I had a lot of questions about the car, I mean who wouldnt right? Especially buying a car you never seen or was able to test drive. It was super scary for me but like the rest after speaking with him, I felt more confident. The process took a bit longer because I financed through my Credit Union back home in the East Coast so it felt like forever me to even get the car. Not Jakes fault at all, he was super patient! =) I do have say I did ask if there were in rock marks or dings which there was (wear and tear) and he said no other than that it was perfect! I will definitely buy from him again! He really is wonderful!!! Buy from JBA Motors! you will not regret it!Lily

Tr
Review №58

I purchased a F430 2 years ago, to just find out today that the stereo system that was installed was mounted with screws into the firewall and into the fuel tank! Omg ! $7,000 just for labor to take the fuel tank out, not including parts! Thanks JBA Sales! I should have known it was a shady experience from the start! I talked to Jake before deciding to fly to Arizona to see the car,asking if the stripes was painted he said they were! I was on a plane to buy this car, just to get there to see stickers not painted stripes, my fault for trusting this guy! If your thinking about spending a large amount of money on one of their cars I would be scared! Dishonest dealership! Don’t do it! Be scared very scared! It’s a mistake! These guys have no place in selling prestigious cars! No class or integrity ! They are con salesman. I called them to confront them on my issue and it was wow that’s too bad! The engine has 15;333 miles on it. I literally have driven 2,000 miles and now paying $11,000 in repairs to replace the fuel tank! They have to pull the engine to get the tank out hence the cost. I see why they hid this problem. Don’t get burned! Buying from a certified Ferrari dealership is highly recommended, if I learned anything 20/20 don’t make the mistake I did! It’s a large amount of money! Don’t be conned by these guys! Be scared very scared!

Pa
Review №59

I cant say enough about how seamless and comfortable my transaction was with JBA! I bought a vehicle sight unseen from Michigan which is always unnerving to say the least but the team, and these reviews, assured me I was making the right decision. Even after taking delivery there was a hose that failed and the owner, Jake, called me within 2 minutes of it happening and started making arrangements all the way over here in Michigan to get it fixed and make it right! These guys stand behind their product and I hope to do business again with them in the future! Thanks again, Jake!

ch
Review №60

I bought my 2016 Audi from the guys over at JBA and from start to finish the process was seamless. I usually hate the car buying process but Jake I think he was owner was very straight shooter and he made I could not refuse. I would highly recommend.

Ry
Review №61

This dealership was awesome!! They were very professional, honest, and straight forward. Jeff you where the best, thanks so much. See you soon.

Ad
Review №62

The entire staff was very friendly and helpful with the purchase of a car for my wife and myself. I would definitely return for future business. Thank you!

Jo
Review №63

I had a phenomenal experience with Jake at JBA motors. It was the first time purchasing a car over the Internet. I am sure I peppered Jake with many silly questions. However, he was very prompt and very professional in responding. When I received the car, it was EXACTLY the way it was described. I received a fair price and the experience was nothing short of fantastic. I would & will recommend Jake to anyone looking to purchase an amazing vehicle.

Is
Review №64

I had a great experience with this dealership. Jeff was the gentleman who helped me get the loan and had me sold on my new family vehicle (GMC Denali). Fair price and willing to help anyways possible.

Sa
Review №65

Recently purchased 2015 Range Rover from the guys at JBA sight unseen which I dont do especially buying a vehicle out of state. I just felt comfortable with the people there they were honest and up front on any scratches or problems very happy customer here will def recommend and use again THANKS AGAIN JEFF

Al
Review №66

I could not have imagined a better experience than the one I had with JBA Motors, Jake and his team. I purchased a beautiful car, sight unseen. It was described wonderfully and Jake was patient and fast to respond to my questions. One would expect that type of service on the sales end, but the stellar customer service continued after the sale as well. The car was delivered to me via enclosed carrier with a professional top tier service and arrived in outstanding condition. To say I am please would be an understatement. Big props and a huge thank you to Jake and the JBA team!!

Er
Review №67

Jake was great to work with in the purchase of my BMW 650i. He was timely and precise with regards to our needs and what it is he needed from us.I would recommend this company to any of my friends and associates.

La
Review №68

Experienced staff willing to help with any problems. Excellent communication with everyone of its employees also. A pleasure doing business with them. Highly recommended

Um
Review №69

If you are looking for car, the JBA Motors is the right place to stop by. First, they work with any customer individually and response your messages whenever and wherever you are. Second, they have really competitive pricing scheme.One of the biggest thing they differentiate from other dealers is they focus on customer needs - not for just making money and just selling the car. You will feel the difference when you just talk to them.There are many dealers around my neighborhood, but I choose JBA Motors even though they are located in Arizona. I never felt that they are far from my location because of their services. I strongly recommend you contact this dealer if you are searching reliable car. They will meets all your expectations. Thanks. Seattle, WA.

Ga
Review №70

The staff has incredible insight

Jo
Review №71

We came to JBA to find a family car when I was pregnant. The staff was very friendly and helpful. My husband were very indecisive and it took several visits to make a decision but we ended up getting a great vehicle for our growing family. Thanks JBA, well be back for future purchases!

Ad
Review №72

What can we say. Jeff at JBA was fantastic. My wife changes cars and cell phones more times that I can count. This time, she wanted a Mercedes. I did my research and started surfing to find one she would like. I found a very nice C250 with all of the right options on JBAs website. We traveled across town (since we live in NW Phoenix) to take a chance. As soon as we were greeted by Jeff, there was no such thing as pressure. I think we all despise entering the feeding lot of a car dealer. No such thing here. Within about 5 mins, we had the keys to the Benz and Jeff let us loose to take the car for a spin. Wife loved it. We sat down with Jeff and he ran the numbers and explained a lot about the financing etc. and some of the little things dealers dont tell you. From the start, Jeff was more like a friend rather that a car salesman. As much as we all cringe at the thought of entering a lot, we couldnt be happier with the level of service we received. We ended up doing a very fair trade. On a side note, my wife realized that she left a special CD in her traded car. She text Jeff and he mailed the CD OVERNIGHT to her. Who does this? Jeff also sent my wife a Starbucks gift card. What a nice little touch. We will surely recommend Jeff and JBA and be a returning customer as you dont see or experience this type of customer service anymore. Well done!

Cl
Review №73

Working with JBA Motors and Jake Blackman on purchasing our new exotic car was a seamless and easy transaction. I have zero complaints. They worked a reasonable deal for me, within my price range and made sure to secure my business as a client by winning me over on customer service side...I can most definitely appreciate that. They had a great selection, and had in-depth know of their inventory. Typically working with the dealer sales employees makes me cringe, but Jake made sure to work this transaction for me, as though I was his long time friend. As a women, I didnt feel cheated (which is a rarity in the automotive world.) I would work with them again. Thanks again Jake !

Bi
Review №74

Great experience with JBA Motors. Jake was excellent to work with and the car was even nicer the pictures. Jake made sure the car was professional shipped and well taken care of.

Pa
Review №75

From start to finish JBA Motors provided me with the best possible service. Im from Vegas and have bought vehicles in the past from AZ but ive never had world class service like i experienced with JBA Motors when i purchased my s550 recently. From pricing, financing, pick up, registration, staff interactions and periodic check ins after the deal was done JBA Motors went above and beyond to ensure my experience was as smooth and pleasurable as possible. If youre considering buying a luxury vehicle from AZ and want the best deals and service you need to work with JBA Motors. I will definitely be buying other vehicles in the future from JBA Motors.

Ra
Review №76

Flew to Az from IL to look at a 2013 SL550. Talked to Jeff about the car, he was very informative. Dylan was the main guy I dealt with. We went back and forth with the price. Normally I never back down even a little but Dylans price was fair and he was just a really nice guy. (I hope none of my friends read this as I have a rep of never backing down from my price) Even with my traveling expenses I feel I got a really nice deal and had a pleasant time with the whole transaction.

Da
Review №77

My experience with Jake was the best car buying experience Ive had. He is very busy, but yet extremely responsive by email. He is CLEAR up front that he doesnt hold cars without a non-refundable deposit, and if you spend an hour at the facility youll see why. Lots of calls and offers being placed on cars constantly. He allowed me to take a Porsche Turbo over to a mechanic of my choice, run a full over report, and even gave me a copy of a prior report that had been run to consider. Within 2 hours we had agreed on a price and 15 minutes later I was driving away with my new car.Highly recommended for people who know what car they are looking for and are able to make decisions in a short time-frame.

Mi
Review №78

DISAPPOINTED! MAKE THINGS WRIGHT. They are working hard to fix the issues. Thank you Jeff and Jake! I FIXED THE ISSUE BUT JAKE MADE IT GOOD!!!!!!!

Do
Review №79

I got my car from Harvey and they were very respectful and helpful on getting me In a car.

Ed
Review №80

Really impressed by the attention to the customer, the vehicle i bought was well taken care of, excellent prices & very luxurious place. I absolutely recommend them.

Al
Review №81

Just took delivery of my dream car. The folks at JBA did everything they said they would and more. Ill gladly recommend them to my friends.

du
Review №82

Havent bought a car YET but they look nice... would like to make a video their for my YouTube channel

Tu
Review №83

What an incredible experience! I had never purchased a vehicle sight unseen, and always said I never would. JBA Motors happened to have the exact Viper I had been looking for at a price that was actually reasonable, but with business commitments the timing was all wrong for a trip to Arizona. After a few conversations with Jake about the car, looking at other JBA motors reviews I decided to go ahead and purchase it. Jake found the perfect transport company for me, handled all the paperwork, and within four days my car was delivered to my doorstep in OKC. The car was exactly as described and what the pictures online showed. I thoroughly enjoyed working with Jake and his team thru the entire process, they made it very easy.Do not hesitate to purchase from them. My experience was top notch!!

Sh
Review №84

They have an excellent selection of pre-owned luxury cars

Ro
Review №85

I was negotiating to purchase a car,sold car to another buyer.They never took deposit from new buyer.Buyer reneged on deal, dealer never called to offer car again.These guys have a great rating and I dont get it.Jake is not very customer service friendly.He makes you feel like he is doing you a favor selling you a car.Recommendation: pass on this car dealer

An
Review №86

Beware, folks. Was misled by Jeff, whom said a car was available when it had actually already been sold. This is definitely a used car establishment - remember that.

st
Review №87

Very trustworthy and honest. If you want a high-end car and dont want to pay the high-end price this place is for you

Je
Review №88

This is the 3rd car I have bought from JBA Motors. All I can say is they are simply AMAZING!!!! Jeff @ JBA treats you like GOLD!!! Hassle Free and Jeff took care of Everything. I purchased a $190,000.00 Mercedes completely over the phone site unseen. He even delivered the car to me and was glad to do it. All of JBAs cars are top notch and I have purchased a S65 AMG Mercedes, Maserati Gran Turismo and a S600 Maybach Mercedes. These cars are like brand new. I cant believe how Clean and well maintained these cars are. They are a top notch. I will ALWAYS purchase my High End, Custom or ANY cars from JBA Motors.

Jo
Review №89

I really enjoyed the car buying experience at JBA. I will be back.

Fo
Review №90

Dillion and JBA motors are FABUOLUS. Bought a car sight unseen over Thanksgiving. Dillion made everything so easy and was extremely professional. They even shipped it from Arizona to Texas. Thank you so much Dillion. The car is fantastic.

Ca
Review №91

I flew in to buy a truck from jba in december of 2017, Dylan was my sales person that i dealt with over the phone and was more than happy to send me any additional info/pictures i requested. I arrived on saturday morning, the dealership was very nice and professional, and the vehicle was running out front. Unfortunately upon driving the truck it had a little issue that came up, and needed additional time to diagnose. Due to my schedule and flight schedules, i had to hurry back to the airport. Before i had boarded the owner Jake called me and assured me they would make it right, ship the truck to me and guarantee it. I liked the truck so i went ahead with the deal and they fixed it to my satisfaction. Upon doing a routine service, my tech found one other small thing that needed to be repaired, i contacted Dylan and Jake, and they made it right!! says a lot these days to stand behind your product /word. I would consider buying from jba again. Also they have some cool cars!

Le
Review №92

**WORTH READING** This will be long but worth reading. So I bought a car through them back in July. Car looked great and trusted that it was in decent shape. When the car arrived I drove it home late at night and put it in my driveway. I noticed water coming from the car and figured it was from them washing it. The VERY next day I took the car out and it started smoking and over heating shutting itself down. So when I finally was able to get it to a shop they found four broken coolant lines. Not only that the tire rods were shot, and the ball joints were too. So I called Jake and he said to fix the coolant lines just so I could get it back and drive it then we will fix the other two problems later. Sounded great!! So the coolant lines were fixed making it it driveable mid August. Had the car for no more than 15min and it was still smoking. No coolant leak to be found. Took the car back found out that the e gear lines were leaking. Informed Jake and he said to ship the car back to him he would fix the ball joints, tire rods, and e gear lines. Sounds awesome keep in mind we are now looking at mid September bought the car on July 1st. Haven’t been able to drive the car for more than a few days. The car finally gets back and guess what again another coolant leak. I let Jake know the day it comes back and he pretty much is making excuses for the leak saying it’s not a leak. Let it be known it wasn’t leaking coolant when I sent it back to him. I will say it could be from the altitude change from AZ to CO. Anyways finally get it in the shop and it is a leak. Now being November I am finally get the car back and he refuses to cover the coolant leak that wasn’t happening when I sent him the car. I do appreciate all the stuff he was willing to fix. At the same time he should have never sold the car that way. Owning the car for 4 MONTHS and driving it maybe 5 times is really frustrating specially when you are making payments on the car. Again I do appreciate him fixing the car but never should have been sold that way. If you are going to buy a car from them it’s not a bad thing. Just make sure you take the time and actually fly out there then take it to a dealer and have a full inspection done on the car. I wish I would have because I would have never bought the car with this many problems. I bought a 2005 Lamborghini Gallardo just an FYI. If he was willing to fix the coolant line that wasn’t broke when I sent it to him I would have given him a better rating even not being able to no drive the car FOR 4 MONTHS!! Do yourself a favor and make sure you get an inspection on the car at a shop before buying. Every time I found something wrong for the first 15 days it was like pulling teeth to get him to fix it.

Ky
Review №93

Good prices, great selection, friendly staff.

la
Review №94

I bought a Hummer h1 from Jeff for 80k and it was the worst vehicle I have ever bought sience I received it in California I drove it once and problems came ive spend 10k on fixing it and still has issues first I change lots of sensors then wire harness for all vehicle them fuel injection pump vehicle its all rusted from chasis Jeff at first he answer all my calls when I was buying but ones I bought it he didnt even answer my emails regarding vehicle and wanting me to sign papers saying sold as is which I never did I tuithhe should told me the issues about vehicle or why sell a vehicle in this condition any ways if your out of state buying dont do it go see the vehicle first very very unsatisfied customer

Ma
Review №95

Drove from tucson saturday morning to find out they are closed. Dont advertise saturdays if your closed!

Ga
Review №96

Ive both bought and sold cars from/to JBA Motors, a quality operation. I would trust them for future acquisitions.Gary Coats

Da
Review №97

JBA Motors was just wonderful to work with. I live in Cayucos CA. Buying a car out of State without a hands on or drive aroung the block can be kind of worrisome. But talking with Dylan I felt pretty confident. I had the MB 63 CLS Blk/Blk checked out at Scottsdale MB Service. The findings. The car was as perfect as they get. And thats just what Dylan told me. And one more thing. The Service Manager said. If you are buying a car here in AZ JBA deals in super great cars and he said that hes never had a complaint nor has he heard a bad word. Well.. I wanted to add to that. These guys are super honest and I would never hesitate to buy a car site unseen from JBA. So at the end. From feeling pretty confident.. I ended up super confident!! Also. this is coming from a very OCD Ferrari guy!!! PS. Ask for Dylan!!!

Bi
Review №98

Nice expensive and beautiful Cars, non pressure sales people and nice.

Mo
Review №99

Bitter experience!Bought a BMW X5 in Oct/Nov 2014.Couldnt start the car next day.Check engine and low battery sign.Had to replace battery right away and spend a fortune in dealer to repair lots of leakage to drive the car.Whole audio system was messed up.Had to buy component from Europe to get audio working.I wont recommend this business to anybody!

Wi
Review №100

Quality Dealership, friendly staff, service

Information
100 Photos
100 Comments
4.7 Rating
  • Address:245 S Mulberry, Mesa, AZ 85202, United States
  • Site:http://jbamotors.com/
  • Phone:+1 480-599-6830
Categories
  • Car dealer
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:11AM–2PM
  • Tuesday:Closed
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Payments
  • Debit cards:Yes
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