So far so good just getting started on my purchase and my service

Nice place to put eyes & hands on stuff. Unless you just have to have it now, garranteed to get it cheaper shopping around, assuming they dont have to order your product fit anyway... & To get tires Ill have to wait a week!!! Fail!!!

They dont do electrical work...After i went there and spoke with them about getting some work done on my jeep they never called me back.

My husband brought our jeep in to get lifted new tires on I am the works. Estimates were spot on and turnaround time was fantastic!

They were awesome, few items I ordered were a little slow to get, but they did an amazing job once they got it all installed

Great place to find what you may need

For the last two months I have tried to find a company that would put some finder flares, on my new truck. This Company and this location in Mesa did an outstanding job. I am extremely happy with their work and, the workers were helpful and friendly.. Thank you Desert Rat, Mesa store for doing an outstanding job..Virgil A. Watkins

Very bad customer service. I have come here multiple times, each time i get treated terribly. All they care about is your money. Theyll rip you off in any possible way they can. I do not recommend this place.

These guys have taken such great care of my truck, and they always stand by their work! Great customer service and their prices are always fair!

Clean safe environment.

Great group of guys, did a great install of my lift in quick fashion. Prices are competitive, can get just about anything you need within a week.

I would post no stars if it was an option. I have been to this location for two different trucks now. I will say they have a friendly staff. However, when you have an issue related to work they screwed up then customer service and doing right by your customer goes out the window. I spent $4500 this last trip on newly purchased truck to install an aftermarket bumper, led lights and bed cover, heck i even bought the largest size cooler they sell. I drop it off with no warning lights on and when i arrive to pickup my truck they explain the warning light is on because the dealer has to recalibrate my parking sensors due to changing them to a different location on the new bumper. I go to the dealer and they say the only reason a warning light would come on for that is if the sensor is broken or missing. The tech looks at the bumper and says your missing two in the center that are on the stock bumper. i let desert rat know right then and there and they say to bring it in. So i drive from Surprise to Mesa to show them. Darwin, the GM finds the sensors and says he will order them. I hadnt heard from them in two weeks so i call today and now they say the head honcho says its my fault. Clearly it wasnt working when it was brought in. I said you have a prework inspection sheet that shows no issues, then Darwin tells me when i pick it up that a warning light came on and i need to take it to the dealer. Why is it my fault? I have spent almost $10k at this place and will never do business with them again.

Great service over the phone! Took the time to help me find the RIGHT shock for my excursion and fast shipping, great price! Thank you!!

Went in here to get advice and cost quotes on a complete suspension and gear change for a jeep. The entire staff was friendly, understanding of my lack of knowledge and very thorough in their assessments and recommendations. Eric, the mechanic who did most all of the changes,was knowledgable, very professional and did fabulous work. Chris Bailey, the manager, kept in constant communication with me during the week long build, he even sent photos as the build progressed. Overall, I spent about 18k and I am absolutely pleased with every aspect of the work. I highly recommend this business above its competitors.

Staff was EXTREMELY helpful! Found us a lift we were actually happy about, awesome ALL TERRAIN tires & freaking AMAZING rims!! I would DEFINITELY recommend this location for ALL of your jeeps, trucks or whatever bad-ass vehicle you own!

Chris is awesome. Great guy to work with. They installed a bed cover for my new F350. Fast and friendly. Definitely going back when I need more truck accessories. Thumbs way up.

I call the DESERT RAT shop in Mesa Im greeted by a genuine sale associate (Chris Bailey) whom tells me, I really only need a couple of small suspension parts to meet my needs. I ended up going with a bigger build package only after he gave me lowest to the highest options out there. He helped me weigh the benefits vs. costs. He treated me with respect and courtesy at all times. I HIGHLY RECOMMEND THIS SHOP, they allowed me to use a vendor they dont stock, they call companies to find out facts about products they dont stock. Chris didnt provided me good customer service he provided me a GREAT Customer Experience !!!

Had trouble with my front end shaking every time I hit a bump other shop would tell me to replace ball joints or they would tell me its do to the tire size MTs, but desert rat really helped me out on making the rt change 👍👍👍👍👍Thanks, no more shaking on my truck

These guys did a great job on my truck. They did not tell me about my CV axle having a tear in the boot so when I found out and went back to ask them what was up they told me about the damage to the boot they found as well as my loose rack and pinion which they easily could have fixed if they had simply called me and let me know like they said they would do. Instead I took it to brakemasters and had them fix the stuff.

This was awesome. They didnt try to talk me into things I didnt need. I had a bad front end wobble. I replaced the tie rods and CV axles. Wobble gone. Took it in for an alignment and asked them to check if the repair was done right and if there was anything else that needed fixing. They did the alignment and rotated the tires and checked the suspension and said it was fine and nothing else was needed. Ive been going here for 5 years. Longer relationship than with women! Hahaha

I have been using Desert Rat off road centers for over 20 years. They have installed lift kits on two different jeeps that I have owned. They do an excellent job of keeping my jeep in top shape and it shows every time we go rock crawling. If you need any after market work done on your vehicle I would call Desert Rat and have them do the work.

This place went truly above and beyond. I had them install airbags is the rear of my truck because it was sagging while Towing my travel trailer. I had no idea there was a rebate of $150 on the product I purchased. The service advisor printed everything out for me and cut upcs off of the box. Thank you Desert Rat!

All of the desert rat locations are top notch I have stopped even entertaining the thought of going anywhere else. If you have any Issues with anyother shops give these guy a try!

The staff at Desert Rat is always friendly and offer good advice. I have always left feeling like I was treated very well

Great customer service, very friendly and helpful!!!

These guys are just awesome. They were super knowledgeable and genuinely helpful. They did not try to sell me on anything I didnt want, but they answered all of my questions and gave me sound advice. They had an opportunity to charge me some additional labor for a new part we agreed I might need, but they were able to save the old part and save me some money. I liked them so much I ended up going back to get additional work done. I now have what I think is the perfect lift kit with a seriously clean and professional install. I would absolutely use these guys again. Quality work, good prices, and high integrity.2009 Tacoma with Bilstein leveling lift kit and SPC UCAs

Put new tires on Jeep they did not replace valve stems two flat tires next day

They were awesome I have lived in Arizona since 1978 and have never been in, but I will be back again for sure if you are into offroading Desert Rat is an awesome place. They were able to get my parts the next day at a great price, real good local guys.

Thanks to Chris and the crew at the Mesa Desert Rat for helping me out on my Tacoma build.

Hate to say but this shop is missing that welcoming feeling staff doesnt wanna seem to figure to deep for the non Wrangler guys wanted to regear my Jeep Grand Cherokee but they said nothing was made for that axle..Dana 44a exept for stock gears but I got a set of 4.55 from another local shop they sell great product but for about the same price as 4wheel Parts still worth checking out

I was only here for a book but the staff was friendly and helpful even though I wasnt spending much money.

They went out of their way to help me find a part at the price point I needed and sold me a used one they had for almost nothing, and even installed it for much cheaper than any of the other shops I had been to. I will be coming here from now on.

Had no clue what they were doing

Super nice guys. Very honest and understanding shop.

Love these guys, they have what you need or get it for YOU

Got struts/shocks put in my truck. Fast friendly service

Wasnt happy at first. But they made it right!

Great work, better people

Awesome staff, very friendly and au courant.

Great place to get accessories for our Jeep!

Nice store, friendly people, and good merchandise.

Awesome, Thomas is Great....

Awesome, selection great prices

Chris is very helpful and knowledgeable

The name says it all im a desert rat

Yup

Super!!!

Friendly and helpful

Limited selection.