My wife and I needed to buy a larger vehicle because our kids are almost adults now and Tom made us very comfortable. He is a leader in his field and helped us understand the process. He walked us through and helped us drive away with a beautiful Jeep Unlimited. Thanks to Tom, our family can travel in one car and enjoy many adventures together for years to come. He was a breath of fresh air in a scary time. Thanks again Tom, we are now customers for life.

James was wonderful - He really listened to all of our needs & made sure he ticked all the boxes.We needed a second key made and James even made sure it was made when I brought the car in for service. I had a few hiccups during the process but Sheldon was able to help out and make everything else smooth sailing. I would recommend this dealer for sure! They are wonderful :)

Great experience for buying a new vehicle. Emily was the best. She helped me to get a great vehicle at a good price without any hassle or pressure!

I had a serious service issue with my newer truck. Service Dept provided me an immediate appointment. In service I was greeted by Micah and Mr. Hiers himself in the service lane. Amazing. James, the service department’s shop foreman, saw to it that this extensive repair was completed timely and professionally.James also texted me through the entire process to keep me informed. As well, I witnessed the service manager get personally involved in detecting the issue. Extremely pleased with this entire experience. Definitely recommend Boniface Hiers Ram

Purchasing my 2021 Dodge Challenger from Boniface-Hiers Dodge was hands down the easiest and most pleasant car buying experience I have ever had. Kaity from the Sales Department was especially helpful while walking us through the process.Thanks to everyone to helped make my new car buying experience such a great one!Sandi at Boniface-Hiers KIA—couldn’t have done it without you and your support!Chi at Boniface CDJR—thank you for your proactive efforts in making my dream car a reality!If you want a five star experience with VIP treatment, go to Boniface-Hiers Chrysler Dodge Jeep Ram in Cocoa, Florida.Melanie

They had a Jeep trail ride that was absolutely wonderful. Kevin the gentleman who was our guide was great. We are looking forward to next years ride. Great group of people!

Paul.. our salesman.. was Professionsl & not a typical salesman, not pushy, which made us feel very welcomed. He was very knowledgeable.. and full of information!! We went back & purchased our new RAM and we’re loving it!!

From the beginning till the end, everything was great. George helped me and I’m very grateful for it. I recommend them 100%. There’s not better jeep dealership in Florida👍👍

I worked with Emily Longyear to buy my used car at Boniface Heirs Chrysler Dodge Jeep. The overall experience was great. Emily made me feel confident in buying my first car and was very honest with me through the whole process. Highly recommend!

I just bought my second Jeep from Diamond Jim at Boniface and cant recommend him and the dealership enough. Pat the sales manager and Sheldon in finance are the best people I have worked worth and I have bought a lot of vehicles in my life at a lot of dealerships.

This guy! Hes the best!! Yeah, yeah everyone says that, but he went out of his way to make sure I was more than happy and then some. I will never deal with anyone else. See you in 3 years when my lease is up so you can pick me another perfect, beautiful car!! Thank you so much! 😊

Love the new location. Nice, new, and very clean! They have always taken great care of my vehicle and now it’s an even better experience.

I came in today for an oil change on my new truck. Ilona was great, she let me know ahead of time when I called that they moved to a new location. She also informed me about the specifics on my vehicles service maintenance that the salesman hadn’t explained originally during my purchase. 5 starts for her, 5 stars for the service department and 5 stars for the beautiful new location. It was a pleasant experience with a very comfortable waiting area. I only waited about 30 minutes. They also gave my truck a courtesy wash which I really appreciated. My experience with Boniface had been great and I highly recommend them.

This was my second vehicle purchase at this dealership. I had always been treated well after my first purchase, so I made the decision to go back.This time I had been involved in an accident and my truck was totaled, so I needed a vehicle quickly. With limited inventory on the lot, the dealership did a search and managed to find just what I was looking for sitting on a lot in Sarasota.And kudos to my sales associate Alex Tapia for providing the best sales experience Ive EVER had - and Ive purchased a lot of vehicles over the years! He was so pleasant to work with and very thoughtful and accommodating. Would definitely recommend him if youre looking for a new vehicle. WAY TO GO ALEX!

Staff was helpful and friendly and bent over backwards to get me a great vehicle in my price range and they have taken it upon themselves to make sure everything works perfectly before letting me drive it away.

This is our third dodge ram that we have purchased from this dealership. The warranty forever is without a doubt worth its value. Our salesman, James Mulharan, was fantastic and we will go through him for our upcing purchase in 2022.

I had an exceptional buying experience. It was fast, and friendly. The salesman Diamond Jim was awesome and really helped me find the vehicle that fit my needs. I highly recommend Boniface-Hiers and Jim for your car or truck buying needs.

WOW! Hands down one of the BEST Dealer Service Department experiences Ive ever had. Ilona was a pleasure to deal with. The porter was funny! These people love their jobs, and its extremely evident in their positive attitudes. I listened to the way team members interacted not only with customers, but also with each other; I felt right at home with all of them.

What a great experience! Kaity was wonderful! I was only going to look because I work night shift and didnt really have the time. But...I fell in love with this van. I thought there was no way they would agree to keep my payments where I wanted them but WOW!! no hassle at all. In and out of there in about two hours! I think Im still in shock! Everyone was so nice. My go to place from now on!!

The warranty for life is a scam. I purchased my vehicle here but live in Orlando. Have religiously taken my vehicle in for service at my local jeep dealership. Just called in to report my first service away from the dealership and I was informed that because I had not called in the maintenance at the dealership the warranty is no longer valid. I did the maintenance…at a jeep dealership…and have all of the records, but because I did not call them they have canceled the warranty. With no path to cure the honest mistake. BEWARE!!!!

Tammer is by far the best salesman we have ever experienced in our car buying search. Right from the start he made us feel comfortable with no pressure to purchase. He explained all the vehicles options and took time to answer all our questions. I would highly recommend his service.

My sales representative Kaity Maletta was very gracious and upbeat! It was exceptionally nice while test driving, my questions were answered without hesitation and spot on.An awesome experience, car purchasing at its finestThank You Kaity

Darren was excellent to deal with. I told him exactly what I was looking for and he took me to it straight away. Got me into a truck I love and had a few laughs as well. He knows his product inside and out.

What a great car-buying experience!We were blessed to work with a great team, especially George, who besides directing us through the purchasing experience, also spent time explaining the bells & whistles. Soooooo patient.I really want to send kudos to Shawn and Finance-Frank too. We actually had a lovely afternoon with this team!

We visited the dealership several times while we were deciding on what we actually wanted and comparing prices. The salesman, Shawn Ackerman was very helpful and not pushy. We were able to decide on a vehicle and the whole purchase/financing was relatively simple. It’s a beautiful dealership and very convenient for service calls

Just wanted to say a BIG thank you to Ilona for always coming through for the customer. She is upfront and honest, but goes out of her way to make the customers happy. She updates them while waiting and invites them to use the amenities that Boniface provides while you wait.Also, got to give a shout-out to Mr. Johnny for talking me into staying (the wait wasn’t that bad after all). Obviously, the guys actually working on the cars do great work also as they were slammed today.I will definitely keep return after this experience even though you have moved even further away just due to Ilona’s customer service.

Yesterday my husband and mother in law and I wanted to check out a Jeep Wrangler to test drive and see how I liked the feel. Alex was our salesman and he was all around fantastic! He greeted us outside and turned out they had only one Jeep Wrangler and it was in the color Ive always wanted! When we first got there I thought this Jeep was a manual (my mistake) so Alex and his manager searched nearby dealerships to find an automatic in the same color. Alex wanted to show us the Jeep they had anyway just to make sure I liked it since the one they found was very similar. Once we actually got inside the Jeep it turned out to actually be an automatic which made my day entirely! We took it out for a test drive I fell in love with it and Alex did everything in his power without pushing over boundaries to have me take home my dream car and he completely went above an beyond to make that happen! I couldnt be anymore happier over all great customer service over all great experience. I very much recommend buying from them!

Our salesman Shawn was the absolute best. Extremely patient and very knowledgeable about all vehicles on the lot. He made sure overall if I bought a car or not, we would have a great experience. Love the new Limited!

I called ahead and their internet person was more helpful, beyond directing me to the correct person. He prepared information so we could have a warm transfer. Christine got us the car in under 2 hours with all formalities taken care of. She helped us get what we were looking for, modify our vehicle with accessories from Parts, and check in with Services. Frank was effective and honest with all finance options. Our time was brief and none wasted. In ambience, people are nice, the dealership is clean, I think they want you to be happy. You should stop by and look at the Road Runner.Edit: to recap what others say; no they werent pushy like other dealerships. Hiers people are respectful, patient. This was my experience from Salesperson Christine.

I had to go today for an oil change, 1st time here and the service was so good. Llona was so helpful and nice, she answered all my questions and explained everything. Everyone we came across inside while waiting were so friendly and welcoming. Thank you! I will definitely be back.

We have been working with George for about two months now and the experience has been awesome. We sold them a vehicle( which was painless) and we are in the process of ordering one from them. I cant wait to receive my new vehicle and continue my journey with this dealership. Thank you for such a positive experience!

We met with a terrific salesman named Tammer. He was very patient with my decision making. Such a wonderful person! Thank you to Brian and Frank for walking me through all of my options. No pressure or awkward discussions. Everything went great!! Definitely a 5 star experience!

Best car buying experience of my life! Everyone go see Tamer!! Ask for Tammer at Boniface-Hiers!

My wife and I have been shopping for a Jeep Wrangler for a few months. The dealership itself was great to work with even during this current COVID crisis. I did my homework, shopped around for a few months and bought at Boniface Hiers. This purchase transaction was one of the few deals where the deal discussed with the salesman was exactly the same as what was printed in the finance office.What I found out in the buying process was that their website is different than the dealership. When you get to the dealership the salesman has no clue what you talked about with the person who you were in e-mail contact with on the website. The Customer Care Representative who I was in e-mail contact with almost made me think they werent interested in the business. Two e-mails werent even returned, I almost had to seek out an answer to basic questions about the automobile, like has the recall been completed, etc. Hence the 4-star.My suggestion is to use the website to see availability and then go to the dealership in-person. Once I got to the dealership, everything was smooth sailing.

From the time I walked in to the time I left I felt like I was going to be taken good care of. Going through a hard situation and they made me feel at ease and worked with me. Christine was very nice to work with and she was patient with me trying to find the right vehicle. She made the process comfortable for me. In the end I left with a 2019 Toyota Highlander which I’m very happy with.

Sales man was great to deal with and finance was good. Over all it was very good experience and would and have told everyone I speak with about buying . Shawn ensured all issues resolved and made every effort to make this go smoothie and made sure we were happy.Only thing I would say is don’t low ball people on trades cause like me they will sell their trade to someone else!

Confusion within dealer staff about the car I wanted whether it was sold or not on the first visit after a long drive. They had the car in stock with options and color no other dealer within 500 miles. I left disappointed. Received a call from the dealer on my way home that the car was not sold and to return. I was over an hour away and exhausted. The next day I received a call from Chi Chan a sales manager from this dealer. He said he was willing deliver the car to my house and he would guarantee my satisfaction. I wanted to drive to the dealer because I had a trade. He countered and offered to drive and make the trade. He also gave me all the numbers up front on a text. I drove down again. We sat down with an estimate and he explained some finance I did not know about that lowered the price more. I agreed to purchased the car. He assigned a professional young lady Kaitlin to prepare the paperwork. Chi turned the car buying experience around 180 degrees quickly. He made my wife and I very happy. She now drives a new Charger Daytona because of this car dealer and Chi Chan. Thank you from both of us.

Bought a new 2021 Ram and I couldn’t be happier with my experience at Boniface Hiers! Shawn was great and assisted with picking out the exact truck I was looking for AND worked the numbers to give me the best possible deal. They really went above and beyond for me. I think they’ve made a customer for life :-)

Jay was amazing. He asked me what I wanted, was honest and didn’t do anything to pressure me. Everything seemed to be about what was best for me which I loved. I can’t thank him enough. I would definitely reach out to him if you need a new car.

Just a note to say the service at the new location was superIlona was very helpful and went beyond being nice. Went over and explained all the service that was done on my vehicle. Love the new building. Will be back again for next service date

I purchased a used car from Boniface and could not be happier with my experience and the car. Great price, great financing options and Chris was great to work with. I will certainly be back if I have future car needs and I have recommended them to others as well. Thank you!

Love the service that I always receive from Boniface Hiers. Even when they are busy they do an excellent job keeping the wait as short as possible. The entire staff is friendly and go the extra mile. Ilona is the best service advisor ever.

Excellent experience ordering a custom Jeep Wrangler Rubicon through sales consultant James. Special shout out to Emily for helping out during delivery of my vehicle! I would highly recommend this dealership and James / Emily for any Jeep needs.

My husband and I were looking for a car that was affordable and with fewer miles. After visiting several dealerships, where we found the personnel to be either too aggressive or too pushy, we went to Boniface Hiers on Merritt Island. We found the perfect car and had a great experience there. Chris Murray was so nice! Respectful and understanding of what we were trying to accomplish. He worked hard to get us the deal we were looking for, and we are so appreciative! I would highly recommend Boniface-Hiers and most especially Chris.Thank you so much!

We had a great experience at Boniface Heirs. They had the exact vehicle we were looking for at a great price. Our sales person Tom was wonderful. Buying a new car is usually a horrible experience. Tom made it pleasant. He was friendly and courteous and worked hard to get us the exact truck we wanted at a price we could afford. When it comes time to buy our next car we will we back to see Tom at Boniface Heirs.

Boniface Heirs is an awesome company!! They were able to order my exact car, and delivered it extremely fast. George in sales and Tony in service are incredible, and I look forward to doing business with them for many years to come!!

Fantastic sales department! No haggling very chill atmosphere. Emily was very professional and easy to work with. I highly recommend her for your next Dodge purchase!

Darren was awesome. Went above and beyond to help make a deal. He presents himself more as a friend who genuinely wants to help you rather then someone who’s just trying to make a sale. Definitely would recommend him to friends.

The new location in Cocoa is beautiful, but what’s even better is the service I received this morning. Everyone working in the service department was friendly, accommodating and professional. They kept me informed throughout my wait and were extremely nice. I had a fantastic experience today!

Went thru 98% of process with purchasing a car then tells me I am not approved last minute. Have me waste gas driving an hour away twice with my family could have just told me when I was there the first time then had to return my deposit did all this paperwork for no reason, do not recommend ...

Ilona and Craig were amazing. First time here and super friendly! I will be back either to get a new car or service on my vehicle! As I was waiting for my vehicle I met Darren who was absolutely amazing! Great crew!

We were thrilled with the service at Boniface-Hiers. Everyone, and I mean everyone, even the repair technicians walking through the building, greeted us. The salesman, Tom Carver, went above and beyond to show all the cars features. After the sale, when most salesman say bye-bye, Tom went out with us and answered all our questions. Cant rate this place high enough.

James our sales person was awesome. And when he couldn’t be there on the day we picked up the truck, he had Emily assist who was equally as great. Super responsive, and understood our need to get the truck on time for our son’s surprise.

Tammer was a pleasure to work with. Everything was handled quick and efficiently

They tried to price gouge.they way over charged me to get a key and key Bob.The the key did not fit the lock or ignition. The told it would be another $500.00 to get an ignition to match the key they ordered. Will not do buisieness with the again.

Kaity was knowledgeable and very friendly. Answered all of our questions and made our purchase streamlined and comfortable. Competitive to get us a great rate and in the vehicle that we wanted. Would definitely reach out to Kaity if I ever looked for another vehicle.

Working with Christina was very easy. She was a good listener she asked lots of questions as to the type of vehicle I was looking for.She also got several other people involved and they listened to what I was up against and they did a great job helping to get finance for a brand new ram truck.I felt welcome the moment I called for a test drive to the moment I left. This dealership was probably the best truck buying experience I’ve ever had and I have bought several vehicles before but not from the Boniface merit Island location.If you’re looking for friendly people with great cars and trucks this is the place- they’re very caring and friendly

Tanner was our excellent salesman at Boniface Hiers Dodge and we would recommend him to everyone. Thank you so much for a painless experience. God Bless.

I had Shawn as my sells man and had a great experience with my purchase. I said what I want for down payment and what I want for a payment and it happen. No pressure at all and fast services. Very Happy. Very good people to deal with.

Everything went smoothly. I enjoyed working with Tammer. He was new but went out his way to satisfy.

I purchased my car from Boiface in January 2021 and couldnt be happier. The dealership is about 90 miles from my home, but worth the drive. The staff and sales team made my purchase easy and stress free. They gave me a good deal on my trade in and my salesman was polite and definitely had great skill at making the customer comfortable in the process. I would recommend them to everyone. Thank you Boniface!

I would leave negative stars. I worked directly with Tom a salesman and chi which is one of the managers. First off they offered me way below fair market value for my vehicle then quickly changed their story on how much they could give me when I showed them the number that I had access to. Drove an hour and a half only to get there and realize the vehicle I was looking at wasn’t even going to be drivable due to repairs that needed to be made, I couldn’t even start it up. Said they would hold the vehicle for me till the next day which is when the repairs were supposed to made, so I could come and actually drive it. Told me specifically that I would not need a deposit due to the fact the vehicle wasn’t even drivable yet. Got a call the next morning that they sold the vehicle. Without even giving me a chance, Place is a perfect example of a slimeball dealership. Would definitely steer clear of this place. Buying a vehicle is stressful enough without places like this.

Purchasing a vehicle isn’t always easy, but it is at Boniface Heirs Chrysler Dodge Jeep in Cocoa, FL. Do yourself a favor, shop for your next vehicle here, and be sure to work w/ a TOP NOTCH salesman like GEORGE FIALK…hands down the best experience I’ve ever had buying a car! George Fialk also has an excellent supporting cast, and if you get a chance to work w/ Aden, Sydney and Patrick…you’ll be glad you chose this dealership and these superior professionals.

Kaity was super fast, I told her I can come in and see about purchasing a pre-owned car. I told her that I’d have to be out by a certain time and she made it happen. She walked me through the cars features and was knowledgeable about the car. Also a shout out to Christian for all the texts he answered for me and Chi also for expediting my sale

Both Kaity and Hamza provided a great customer experience! Both were very knowledgeable about the car we chose and consistently provided us with updates about our purchase!

GREAT EXPERIENCE!We had Tom Carver as our salesman and he made this the best experience I’ve had at a dealership ever. Very kind and considerate to us and made sure to try his best to answer every question we had and explain everything to us. Definitely would recommend going there, everyone was very kind as well!

Ilona is phenomenal to work with, and has been for years! I’ll keep coming back because she makes it easy.Dean Scalise

George Fialk was our sales man and would refer him to any other buyers. The whole experience at this dealership and with George seemed seamless. Very please!! Everyone was very professional and courteous.

I was looking for a used truck and found one I liked on their website. I spoke with a sales manager over the phone and we agreed on a price. The next day I drove to the dealership after work, which is several hours away, once I arrived I was informed the amount we agreed on over the phone was no longer enough to buy this vehicle. The price had increased by almost 3,000 dollars. The money I had put down to hold this vehicle, no longer seemed to matter. I will be taking my business elsewhere, where the customer is valued and respected.

My wife and I came into Boniface hiers Chrysler dodge looking to trade in our kia soul. We must say James the salesman was awesome. He met us out on the lot looking at vehicles. He went over and beyond the get us the deal we needed. If anyone who goes to this dealer James is the salesman you want to deal with. He was professional, friendly and he takes pride making the customer feel comfortable in the buying experience.

Emily is an awesome dealer! No suprise charges with the negotiation of my truck. She is very straight forward and answered all of my questions. I will be looking for her for my next vehicle purchase!

Fast service, clean work. I did talk to the salesman for awhile, but I was just there for an oil change and tire rotation, and was out in about an hour. Sales wasnt pushy like alot of dealers.

Had the best vehicle buying experience at Boniface Hiers on Merritt Island. Had a long wait trying to find a truck to fit my needs. I told salesman Chris Murray exactly what I was looking for and he stayed in contact with me several times per week for over a month until they got in the perfect truck. On the day of purchase it was a quick and easy transaction. In fact, one week later we went back and purchased a vehicle from Chris for my wife. Another smooth transaction. I was also in contact with Jim Oneil who works at a Boniface location over 50 miles away, he was helping behind the scenes to find a truck for me as well. I can’t say enough great things about the entire experience.

Shawn was an amazing salesman and got me the car I needed, he stuck with me and got me a car. I am very thankful! I will definitely be buying my next car here, again thank you Shawn!

Outstanding service provided today by Iiona and the crew at the Dodge Dealership. Computers were down but that didnt stop them from getting the job done. Always a pleasure seeing professionals in action. Keep up the great work.

The dealership’s new location is awesome! The customer lounge area is spacious and well lit. The service was exactly as requested. Well done!

I was helped by Kaitlyn she was awesome. We just need to get a title switch and some paper work done and everyone at Boniface were super helpful and fast

Ilona in the service department was friendly and helpful. The new facility is clean, large, and comfortable.

Wow!! New place looks great!Ilona who runs the Service department.. Thank You so much for support and help with my truck...She is a all around employee to the Hustle at that Dealership...🙏 Thank you Ilona

What a beautiful new dealership and showroom...only 2 mos old and very delux and upscale in every department! Jim Blanck, my sales guy, who is known as, Diamond Jim, was a total professional and knew just about every detail of every vehicle on the lot, and by the way they have a very nice selection, even in these weird times. There was absolutely no pressure to buy and l was able to even customize the vehicle l selected with Jims expert assistance. Therest of the BH Chrysler Dodge staff in interior upgrades, finance, and management were also...just so darn nice and fun to work with, and Jim alsohelped me get top dollar for my trade-in. I couldnt be more happy with my new vehicle, and the whole purchasing experience. l highly recommend you visit this amazing dealership and ask for Jim Blanck, and his, Diamond level service! You wont be disappointed!!!

Had a great experience buying a used Honda Civic from this dealership. Chris Murray was super helpful without hovering like you experience at most dealerships. The buying process was fast and easy. I was surprised to learn the Warranty Forever even applies to used cars! Looking forward to good experiences here in the future.

Ilona was amazing. The service was quick and they give you a free car wash. Loved the lobby. They even catered food!

The new facility is beautiful! Best of luck to them. I may be back for a Challenger soon.

We drove several hours to Boniface Hiers and it was well worth the time. Christine, Mark, Sydney and Sheldon were very professional and more than helpful. Before purchasing another vehicle we will definitely visit Boniface Hiers first. We love our new truck!!!

Super friendly staff and Ilona is fantastic! Always comfortable bringing my challenger in for service here.

Jay Santo, Frankie and Roly were awesome! Jay found the perfect car and a great deal for my family. My growing daughter has more room to grow and has already claimed our Mazda CX-5 as her first car (in 7 years🤣). If you’re looking for new or used these guys can find you need.

Oil change and tire rotation under an hour. I bought my Ram here because I like the warranty for ever but Im very pleased with the service and express oil change lane. Ilona gets me any discounts or specials they offer and keeps me aware of my schedule.

Best sales experience ever. Tom was nothing short of amazing. Everyone we met from beginning to end, were beyond kind. They went to another city to get the exact vehicle I wanted.I have never had such a pleasurable yet stress free buying experience as I did here. I will be back!

Iiona was a perfect professional and very knowledgeable about my truckAJ you should give her a raise she represents your dealership very well.

As ALWAYS; the Service Department and Illona are AWESOME!!! Always courteous, professional and super friendly! Love them!

LLona was super nice and helped me understand the process considering it was my first visit to the new building. All the staff were very nice

They were wonderful start to finish! So refreshing because we normally dread car shopping. They offered us much better rates on our trade in and loan than other dealers we’d tried. George Fialk was an AWESOME salesman, pressure free and friendly, and the financing went so smooth and quickly. We will definitely be back for our next truck!

The new site in Cocoa Florida is beautiful…. Two recalls done in a timely manner.. resolved service engine light issue and educated me on that !!!Thanks again

Darren from start to finish has been awesome!The words I would use is I had a “Disney Experience “ buying a vehicle from him and I was not an easy customer! 😂My jeep lease was up and I really wanted a Gladiator Rubicon but specifically with a soft top and specific options which isn’t a common ask He had less than 30 days to find it to get all of my trade in.Well not only did he find one but found many so I had options until he found “the one” which was perfect.2nd challenge was I was currently in TN so they found financing, ordered all my add-ons and over nighted all the paperwork for me to sign.Once in town they greeted me with pretty much the VIP treatment. Opening doors, beverages, a rental while they swapped vehicles and all paperwork ready!! Literally I was there just minutes.Not only did he go out of his way to get every feature and add on he helped get my front tow package switched from my jeep to the gladiator.After camping world said nope he found a custom company to get it done!This is where we are currently at and I’m confident that he will continue to help me get the perfect truck to fit all my needs.If your in the market definitely call Darren!! He will listen to what you want, keep you informed and will provide a Disney Experience for you!He made car buying FUN!!Thanks Darren-Mandy

This may be a little long winded but I had to express myself. My wife and I had a bad experience with Boniface some years back in the sales department at the Merritt Island location. We wound up buying our vehicle (2012 Ram 2500 6.7) from another dealer as a result. Fast forward to today! Our truck needed service and I figured what the heck, they are at a new location (convenient for us), why not give them another shot? Big mistake! New location and the same old customer service. It may seem nitpicky of me but there was a chain of events that led me here. I made the appointment online for an oil change and to diagnose a check engine light. That went fine. When my wife arrived at the dealership, she was informed that the oil change would be $199.95 and the diagnostics for the engine light be $149.99. I questioned the amount of the oil change because it was listed on their website at $109.95. Little did I know (fine print) that offer expired a month ago although it was still listed under service specials (my mistake). I declined the oil change as I wouldve done it myself much cheaper. Onto the diagnostic! A vague description of multiple codes in system. They cleared the codes, test drove the vehicle and came up with a loss of communication code for the turbo. At this point I received a phone call stating that the cost for repairs was gonna be in the ballpark of $9300. Pretty steep i thought so I agreed to pay the diagnostic fee and take our vehicle elsewhere. I get home from work and review the receipt which stated that repairs would start at $6275 for the replacement of the turbo which is apparently the starting point of their flow chart but not guaranteed to fix the issue. Still alot but a big difference from the original $9300 quote over the phone. It wouldve been nice to get a phone call saying that I was quoted the incorrect repair amount. I still declined so we could weigh our options. To top it off, the shop charged $10 for us to take the printed repair order. That was in addition to the $149.99 diagnostic fee. I will not give this dealership another cent nor would I recommend them to anyone else!!!

Tom Carter, my sales agent went above and beyond in helping me get the car I wanted. He helped me get the best price for the car and for my trade in. They werent pushy like other sales agent in other dealerships. The place was beautiful and supper clean. The waiting area was comfortable with free Wi-Fi and several charging stations.After I bought my Pacifica, Tom took the time to show me all the bells and whistles. He made sure I understood all the different settings on the console. Tom treated me as a friend and not as a customer. He was never pushy and made sure I was totally satisfied with my purchase.Everyone at the dealership were polite and helpful.If you need a new or pre owned vehicle, I highly recommend Bonniface Heirs Chrysler Dodge.

Had an issue an with my Jeep while out of town (1 1/2 hours away) and had to leave it at a dealership I didnt know. Tony Clay, in the service department, did an awesome job getting the minor situation fixed. He knew we were on our way to pick up the Jeep and called to find out our ETA. Instead of leaving at his scheduled time, he waited and personally took care of us. Tony is a class act and an asset to the company.

Traveling from Pensacola to Cocoa, knew I had a small leak, stopped in to have my fluids checked. Service Manager took me in before they opened had everything checked out, topped off all my fluids and did me a solid and didn’t charge me. Definitely recommend this dealership.

Salesman Chris at Boniface Hiers Chrysler dealership on Merritt island Florida was the the absolute best!Buying a vehicle can be stressful and time consuming., but Chris was extremely professional and understanding. He will work with you and get you the best deal possible! If your looking for a vehicle and want positive results . Definitely ask for Chris!Thank you!Carolyn Oehl

Just got my new jeepDiamond Jim was great and made the whole process enjoyableWill definitely be back