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Southlake Body
7991 Clay St, Merrillville, IN 46410, United States
Appearance
Southlake Body
Comments
Pa
Review №1

A wonderful place to get your car repaired or oiled, e.t.c. very friendly mechanics and guy at front desk. My mechanic was Mike and he was super knowledgeable and kind. Ask for him! He rocks!

de
Review №2

Airport. Service at reasonable prices.

Ge
Review №3

Great work! Friendly service.

So
Review №4

Excellent customer service!

Da
Review №5

Good work for good price.Kurt was awesome

Sa
Review №6

Very professional! Great guys and my vehicle is all fixed...no complaints here!

Da
Review №7

Shawn handled the damage on my F-250 pick up truck. I couldnt be more pleased with the outcome!

Da
Review №8

I had a few accessories added to my new Silverado Trail Boss today. My contact Chuck helped me pick out the perfect accessories! I got Westin running boards that match my truck perfectly, a spray in bed liner that he arranged with a 3rd party vendor that looks fantastic! I also got an Extang Xceed tonneau cover that has a super clean look on my truck! Thank you Southlake body and Chuck for making this all happen in a week and a half!

Bi
Review №9

Very cool place also the work they do looks great cars and trucks

Sh
Review №10

They schedule & repairs are done in no time. Mr.Kurt & other employees are very personable and helpful. I want to be able to use them for an body repairs, detailing of interior or exterior. They do awesome flawless work.

JO
Review №11

Aside from my car breaking down, i had a top notch experience. On new years, driver was on scene within an hour, brought me and my car back to chicago, and charged a fair price. Super professional, modern equipment, these guys are the real deal. Thank you!

Ki
Review №12

Southlake has fixed my truck, forklift and van. They are very reasonable and have great customer service. I highly recommend them!

Em
Review №13

I would suggest taking someone knowledgable about cars with you. Did they fix what was wrong? Yes. Did they have my best interest? No. Double edged sword here.

Iv
Review №14

My husband had his truck in there they had it over a month. Got it back and the 6th day it had to be towed to them. They had it 2 days and when he got it back, he has had problem after problem. My husband thinks they are sabotaging his truck. Because it has only been 6 days again. Now he is going to have to make another repair. We dont recommend this company and feel like they have been completely unprofessional. Will never use them again

St
Review №15

Best repair shop!

Ma
Review №16

Brian was straight to the point and good pricing. Work was done really quick.

No
Review №17

My wifes car was damaged real bad from a accident. After we got it back, it was like it had never been in a accident. They can do everything from a simple oil change to a new engine or transmission to full body repair. And they do car alarms and accessories. The owner is fully aware of every aspect of whats going on at his shop. and hires only qualified people to work for him.

Ch
Review №18

Thats my boy big B keep up the good work thank you for all your services

Lu
Review №19

Beware!!! 100% disappointing service. The men there are nothing but rude and condescending.. specially towards women. But I guess you wouldnt expect anything less than that because the owner is the worst one of all. I would never again recommend this place to anyone.

Ry
Review №20

Great work. Never have had a reason to doubt the quality of their work. Definitely recommend

Iv
Review №21

They did a beautiful job spraying my bed on my new F-150

Do
Review №22

They have done work on 3 of my semi trucks and done a great job every time

Th
Review №23

Have had multiple vehicles worked on here and they do excellent work. Body work, regular maintenance, car alarms, window tint, they do it all. Including semi trucks.

Wi
Review №24

Brian is good mechanic with years of experience.

Ju
Review №25

Great group of guys..

Tr
Review №26

If I could give negative stars I would. Forgetting to bolt up a rear track bar is a big deal!!!! Took my Jeep there for lift kit and tires. When I picked it up it wasn’t driving right. I called that day and left a message for Brian. No one called me back. I work 12 hours a day so I was unable to bring it back that day. I called again the next day got nothing so I took it back there. When I described what was going on speaking to Brian and that I almost wrecked in my Jeep I got well I can’t get you in until Monday. You can leave it here if you want. Couldn’t careless. Come to find out this man is the owner of the business! At this time I was not aware of the seriousness of the problem. I then took it to a friend who discovered by bending over and looking at the rear end of my Jeep they didn’t bolt up the rear track bar!!!! Took it to Jeep which took ten mins to fix which btw were way busier than this shop was but were able to get me right in because of the seriousness of this mistake! When I went back to discuss the problem with the shop I spoke to Richie who was the mechanic to put the lift on. I showed him the picture of the missing bolt and basically all I got back was attitude no apology. I explained to him I understand things happen we’re human we all make mistakes that I was more upset about the way it was handled when I brought my jeep back. Brian then steps in on the conversation and instead of apologizing for the way he handled this I got more attitude. At this point I’m livid they then try to blame me for not leaving my jeep there when I stopped in the first time. Telling me he instructed me to leave it there over the weekend which he did not. They both then tried to say well if your car broke down you would of had to leave it. Really!? His excuse for not looking at it when I brought it back was it was quitting time .... he works six days a week ..... Refused to give me any money back or an apology. When I explain to them that if I would’ve wrecked it would’ve had a lawsuit on their hands Brian tells me no I wouldn’t. They offered to pay what Jeep charged me to put the bolt in after I told them I wanted money back. Richie reaches into his wallet and hands me ten dollars. The only thing I got from these guys is attitude and blamed for the mistakes they made. DO NOT take your vehicles To this place if you want your car in one piece or good customer service. This place is a joke !

Da
Review №27

Very professional and awsome work done here.. highly recommended

Ro
Review №28

Great place.

Ti
Review №29

I have to get my car fixed after drinking and driving

Ly
Review №30

Good service and people

Mi
Review №31

Great service

Hi
Review №32

Barely a star,kept my vehicle for over 3 months and said they would work on it,never did,never called,useless,i dont recommend, poor service,or i should say no service!!!

An
Review №33

Great service!

Je
Review №34

Great service

Information
9 Photos
34 Comments
4.3 Rating
  • Address:7991 Clay St, Merrillville, IN 46410, United States
  • Site:https://southlakebodyautosales.com/
  • Phone:+1 219-947-9900
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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