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Lakeside Collision II
8250 Whitcomb St, Merrillville, IN 46410, United States
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Lakeside Collision II

Comments
Th
Review №1

I dropped my car off and they’re get it done in few days. Fast service and high quality of painting. They did a fantastic job on my car. The owner was very nice.

Ei
Review №2

Best place for car repairs. Staff and owners are FABULOUS and keep you informed

Ma
Review №3

They were very polite and professional. This was my first experience getting car repair services for a accident and even though the process was long and grueling they kept us updated every step of the way through text call or email which was extremely helpful and convenient. Overall I am extremely happy with the quality and service of my vehicle. I highly recommend at least calling and speaking with one of there amazing representatives. Thank you!

Hu
Review №4

Great place and have used them for over 20 years!! Highly recommend them. They can beat any competitor.

Ni
Review №5

Best experience I have ever had with a body shop. Very personable & professional. If you prefer to support local family-owned businesses, this should 100% be your body shop of choice!!

Ma
Review №6

They did an excellent job. Car was new again. Thanks so much

Ja
Review №7

Amazing customer service and very informative when telling me Information about my truck. They were super friendly and did amazing work. If my truck ever gets plowed into again definitely going back to here

pa
Review №8

Best in the business hands down. I have unfortunately had to use their services 4 times now (not always my fault 😊😊) and they have gone above and beyond my expectations every single time. 5 stars all day

Tr
Review №9

Kim at Lakeside Collision II made the process simple from beginning to end. She kept me informed and up to date. They did a great job! I would highly recommend them.

ta
Review №10

The staff at Lakeside are seriously awesome! They had my car done in a matter of like 2 days and called me right away. Had no issues at all. They are extremely professional and super kind. I’d recommend them to anyone & will return for any future needs for my car :)

ol
Review №11

The staff is so friendly and very helpful! I appreciate how accommodating the staff was for my busy schedule. The body shop knows what they’re doing and they took great care of my vehicle! I trust this shop more than anywhere else!

Fr
Review №12

It should be rated 5 stars plus. They do epic work.

St
Review №13

I can not say enough good things about this body shop. I dropped my Jeep off on a Monday and my car was ready by Thursday afternoon of the same week. The work is always top notch. The customer service is great and they worked side by side with my insurance and me to get my car back to me the fastest way possible. Long story short my cars don’t go anywhere else but Lakeside Collision.

Ja
Review №14

I have sent vehicles to Lakeside for years! Being a family owned and operated business they know how to take care of their customers. They do great work and are extremely reasonable!

Jo
Review №15

I continue to use Lakeside II for my 2007 Tahoe body work. I recently needed to have some surface rust spots fixed along with some trim that the clear coat was deteriorating. I always find the Team at Lakeside to be honest, timely and professional. I will continue to go to lakeside for quality auto body repairs!

Ty
Review №16

Love the staff!!! My vehicle repairs were exceptional. It was completed before scheduled time. Highly recommended!!!

An
Review №17

My truck was hit with a power line in a storm. Kim and Charlyn had it in the next day doing the quote and helping deal with insurance. They had the repairs done quickly and the truck looks great! Only place I will take a vehicle for body work!

le
Review №18

These guys were great! We were referred to them by our mechanic who said that their quotes usually come in under price of other local shops. We took the car there first. I didnt even bother going anywhere else. They were flexible in working with us. Job was done quick and looks fantastic!

Bo
Review №19

Forth time I have used Lakeside and will continue

Aa
Review №20

Easy and painless to work with...And the work they did was top notch. Id definitely use them again!

Ca
Review №21

Excellent customer service! It’s not just about the car, it’s about the client too! Would recommend a thousand times over! 💯💯💯💯💯💯💯💯💯💯

Ch
Review №22

Exceptional service - Exceptional people - Exceptional work!!! Greatest group of people!!! Thanks Chuck & Brian

ra
Review №23

Very personable

Al
Review №24

Great care I came in a little frustrated and I came happy and everything taken care of. Great personality, Customer care, friendly, and great on giving you a better explanation or what’s going on and what your paying for.

jo
Review №25

Very friendly staff! Have worked with them for years!!

Ti
Review №26

Very nice people

Je
Review №27

These guys are great! The work done on my vehicle was fantastic! It was fast! And the prices were spot on! The best part is their customer service. I cant even say enough

Ve
Review №28

Nice people and place

Er
Review №29

After $28,000 to restore a brand new Porsche which was paid by the insurance settlement, the word best for this business is Fly by Knight! They charged big money to only cut corners and rip off the customer/insurance company. And, yes.. they are extremely aggressive in any disagreement! RUN

Je
Review №30

Unfortunately my car had been towed to Lake Side Collision II in Merrillville after an accident. When I called the shop, Chuck answered the phone and was very pleasant and professional when trying to sell me on using his shop. Once I told him that I intended on moving my vehicle to an Allstate recommended repair shop, it seemed that the pleasant and professional demeanor drastically changed to the point of being argumentative. I then started asking questions about the police release that was required and who had possession of my vehicle. I am not quite sure what Chuck’s intentions were at the end of our conversation, but I heard him yelling and calling me profanities. During his rant I listened to him say something along the lines of refusing to service my vehicle even if I wanted him to. I was shocked that I was being cursed at over the phone by this man. When I went to speak again the line was disconnected. I felt that I was treated poorly and that the manager and owner should know what was going on. I called Lake Side back and Chuck answered, I asked him for the name of the shop manager and owner. He informed me that he is the owner. I began to say how shocked I was that the owner would treat someone with such disrespect and be that unprofessional. He began yelling that he didn’t care and wouldn’t service my car anyway, then disconnected the line. Luckily the towing company and Allstate were able to work together on getting my car moved without me needing to have any more interactions with Chuck at Lake Side II. Even though I wasn’t planning on using Lake Side and cannot speak for their repair abilities, I would never consider giving them my business or recommend them to anyone.

Pa
Review №31

Had body work done by these guys twice on my infiniti. Both times they were prompt, professional, and kind. I highly recommended them to anyone who wants individuals who work with integrity.

Jo
Review №32

Always great service and terrific workmanship!

Je
Review №33

Great people, and great work!

Br
Review №34

Best quality and service. Highly Recommended.

Je
Review №35

Hi mom

cr
Review №36

Too expensive, way too expensive.

An
Review №37

Quality, fair, Friendly, No, Bs

Pa
Review №38

Great

Information
14 Photos
38 Comments
4.5 Rating
  • Address:8250 Whitcomb St, Merrillville, IN 46410, United States
  • Phone:+1 219-736-9600
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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