What an amazing experience!! From going into Simmons to try on rings, to the one-of-a-kind ring they (and my now husband) designed for me... it could not have been a greater experience! Its so great to see a unique ring that was designed for me (which is beautiful), it makes the engagement and wedding season so special!!
My wife and I have been using Simmons for years and are always very pleased with the high level of service we receive. Simmons has a very well informed staff that take the time necessary to answer questions and provide the best possible solution. I highly recommend them to anyone looking for jewelry or watches, or in need of service or repair for your valued pieces
Great folks and service and dazzlingly beautiful collections of just about anything you would want from a jewelry store. No doubt the best around.
The friendliest staff and best customer service ever!!! Crista has been so helpful to my fiancé and I since the beginning. From helping select my engagement ring, to getting it sized and repaired, to picking out our wedding bands, she has been SO kind and helpful throughout the whole process.The entire staff is incredibly friendly and welcoming. We even had a chance to meet the owner himself! And he was so humble and kind.Simmons has found some lifelong customers in us, and we couldn’t be more grateful for such a positive and exciting experience!!! Highly recommend!
WOW,WOW,WOW! The customer service(s) at Simmons Fine Jewlery store is worth a HUGE thumbs up from me. Simmons Jewlers was referred to me by another Jewlery store and I see why. I went to this store with a specific idea and Jay (president), offered some alternative ideas I had never thought about. Between him, Assistant Manager Christa and Amanda, I was treated so great! I took their advice and left the store feeling like my trajectory in life had been changed. May sound silly, but it’s true. If anyone is trying to find a GREAT Jewlery store, this is the ONLY place to go. 🤗
My dad got his ring at Simmons I got my ring at Simmons and hopefully my children’s children will get their rings at Simmons. They are so awesome everyone in the store is professional, kind, realistic. Everything you need in a jeweler! Highly recommend them!!!
Jay was so awesome! We stopped in to get my watch sized and he had us in and out in no time. I needed an earring back, which I had searched all over town for, Simmons had it! We will definitely be coming back to Simmons, customer service was amazing.
Beautiful store and a great staff! Everyone was lovely and friendly and Crista has helped me find exactly what I was looking for. She also helped me look at some items that I had been considering for the future to put on a wish list without any pressure to purchase, and I received a lovely hand written note as a follow-up. If you are nervous about shopping for fine jewelry or are worried you might feel out of place in a jewelry store, I highly recommend Simmons. While I was there, everyone there was treated with the same amount of care and customer service regardless of age or appearance.
Highly recommend! The staff was so helpful and friendly ! I had a watch repaired… while I waited I looked around and was so impressed with the selection of top designers they carry! I will definitely be a regular ! 🤸
Have been going to Simmons for years now. Our salesperson, Christa, is the best. But everyone there is friendly and helpful. Have had a couple rings custom made and a stone placed in a necklace. They all turned out beautifully. Beautiful jewelry and honest, friendly people!!!!
Trustworthy, professional and some of the nicest people! I’ve been a customer here for almost 15 years and have to say that I am always pleased with the service and selection here. Hands down, this is one of the best jewelry stores anywhere!
About 18 months ago my husband and I walked into Simmons for the first time and met Blake. I was interested in upgrading my wedding set for our 25th wedding anniversary,.Well, on July 1, 2021 after 18 months of visiting the ring it is finally on my finger. Thank you Blake for showing us this beautiful Hearts on Fire wedding set, thank you for your patience with us and waiting for us until it was the “right” time to purchase the ring. We appreciate the personalized service you gave us and making us feel special. Thank you!
We love working with Crista and the gemologist specialist who owns the store, Jay. They are both amazing and help me pick out the perfect gifts. Their attention to detail, low-pressure approach, and patience during the purchasing process keep us coming back time after time. Each piece we have purchased has been unique and gorgeous!
Simmons Fine Jewelry lives up to there name! They have an incredible selection, plus a sharp pencil! They treated me like gold. I will be going back there for future purchases.
I had the best experience working with Simmons Fine Jewelry. They were professional and made sure to include every detail I had requested. It is my dream ring that I will cherish forever. Thank you!
We came to Simmons with a very special request. I had my own diamonds from a promise ring and my original wedding band my husband gave me. It was important to create a sentimental ring in celebration of a milestone anniversary and birthday. We are in awe of the result! It is one of the most beautiful rings I have ever seen and everyone at Simmons was professional and accommodating. We plan on returning for our next jewelry purchase and would highly recommend them!
I needed links removed from my watch band and I took it to Simmons because it was close by. I expected to leave the watch and let them work on it but I was surprised that they took care of it in a very short time while I waited. They also offered to clean two of my rings and gave me advice for the future care of my diamond ring. I was extremely impressed, and even more impressed that they didn’t charge me anything. I highly recommend Simmons.
Blake was so helpful with finding a diamond. He gave us great information on the value of natural diamonds vs lab created which pushed us towards a natural diamond. We are beyond thrilled with our decision! He made sure to keep us right in our price range and not push us into a situation where we felt uncomfortable with our spend. Can’t recommend this place enough!
Amazing staff! Christa is always so helpful. And they have such beautiful jewelry. They helped me clean an older ring from my grandma and it is looking so lovely again.
I cant thank Crista and Simmons Fine Jewelry enough! I was originally scheduled to be out of town during my anniversary and Crista graciously volunteered to deliver the earrings I picked for my wife as a surprise. My schedule changed and I was able to be home on my anniversary and in order to preserve the surprise Crista delivered the earrings as planned. My wife was beyond happy and excited both by the surprise and the diamond earrings! The entire experience from selection to delivery was outstanding, thank you Crista!
Allison was very helpful with what I wanted to get. She was amazing and she took the time to help find what I wanted. I actually lost one of the earrings and Allison helped me find a replacement really fast! I recommend going to her for any of your needs for any kind of gifts!
Quality and Care is their excellence.Allison helped me design my ring and create something that I love with care in knowing my budget.They are always welcoming when you arrive and are ready to help and guide you however they can.I received my beautiful ring and it was even hand delivered by her. Love Simmons!
Jay and his team are incredible! Twenty years ago he helped my husband and I pick out a beautiful wedding ring and even did some customization on it. Recently we celebrated our 20 year anniversary and he assisted my husband in enhancing my wedding ring even more. I love it so much! It brought tears to my eyes when I saw it. Jays personalized approach in helping my husband make this happen made this anniversary one of the most memorable and best ones that we have ever had. Hands down Simmons Fine Jewelry is THE best jewelry store. I would not go anywhere else. If you want quality, beautiful jewelry that will last, and impeccable customer service, then go to Simmons Fine Jewelry.
Simmons created a custom mother’s ring for me. Crista walked me through the entire experience. She evaluated what I wanted and showed me other ring examples in the store until I discovered exactly what I wanted. Jay Simmons came over and confirmed all that Crista shared with me and they made me feel confident in my very own custom design. I love this ring and I will cherish it forever.
The Simmons team is first class. The entire process was great - from the moment I walked in, until purchasing the ring; I was treated like a valued client. Won’t go anywhere else in the Valley. Truly, a local owned Idaho Gem!Go see Christa, you won’t be sorry!
I have purchased 2 different rings for my wife on 2 separate occasions. Each time we had a wonderful experience at Simmons. They were very kind and patient. We felt no pressure to make a decision. Each time we felt like we got an immense amount of value in our purchases and service.
Crista has always been fantastic and cheerful. I come in every 6 months to check my ring and she always remembers me. I love my ring and love Simmons Fine Jewelry! Great service!
Had one of my watch bands replaced and adjusted by Simmons. The technician named anjel was just that. And a consummate professional. Thank you guys for such great service . Mike h.
Been going to Simmons Fine Jewelry for repairs, purchases and selling of scrap gold. The hospitality of these fine folks are second to none.I would recommend Simmons Fine Jewelry for any purchase, repair or any unwanted scrap gold. Their knowledge of fine jewelry and selection is the best in the Treasure Valley.From the moment you walk into Simmons the staff dedicate their time to understand your needs and come up with a viable solution .It certainly is a family oriented business and world class jewelry store .
Thank you Allison. Ive never needed jewelry. The moment I saw this diamond though, I wanted this diamond. A symbol that love at first sight is real, even when you spot it at 13. Hes my keeper !Thank you for your patience ... you and the wonderful person who helped me with the setting—you both were so sweet and gracious. Bruce and I appreciate it very much. Well be back !
Beautiful store! Kind and very knowledgeable staff! They are so helpful and patient! If you are looking for a jewelry store to buy a gorgeous piece of jewelry or a gift for a special occasion... I would highly recommend Simmons Jewelry!
Jay and Anjel were both really great to deal with and went out of their way to be friendly and accommodating. They helped us find a beautiful new upgraded wedding ring while being respectful of the budget we set. We will recommend Simmons to all our friends and family.
We have worked with Simmons Fine Jewelry for over 25 years. Their customer service is unmatched. They are a knowledgeable jeweler you can trust. Even though we no longer live in the Treasure Valley, we still make the drive to Simmons for all our jewelry needs.
Simmons is the best place to buy amazing jewelry. The selection is amazing and have stuff for every price range. The watches were awesome and found me the exact fit I was looking for!! Nicest employees as well!!
Crista is awesome to work with! I made several trips into the amazing Simmons showroom to look at timepieces. Crista was very helpful and knowledgeable about all the watches. She listened to me and understood my likes and dislikes. She was patient with me as I tried many different models, even when I left without making a purchase. My latest visit was to view their new Oris collection and I was so impressed, I finally made my first Swiss watch purchase. Mr. Jay Simmons, himself, was always accessible and friendly, and took the time to get to know me. In fact, the entire staff (Blake, Allison, Keila) were all welcoming and more than willing to answer questions.I highly recommend Simmons Fine Jewelry for watches. The selection and customer service are outstanding. Thank you Simmons.
The Simmons family are fantastic to work with! Highly recommend them for all your jewelry needs.
What a great, no pressure experience! Crista was knowledgeable, professional and friendly. We’ll be back!
I needed the battery replaced in my sports watch, my ring prongs adjusted, and my rings cleaned. I was in a hurry and Jay Simmons helped me out by expediting the process. Thank you so much Jay and your friendly, helpful staff!
Simmons Fine Jewelry, and their staff has been a pleasure to work with. My experience has not only met my expectations of the end results, however ; has exceeded those expectations. Their expertise and direction was much appreciated!
Great experience! When I walked in, I felt comfortable, safe and respected, regardless of how much money I had! The only place and the last place to buy jewelry! Alison and Blake took great care of me to help create a custom, beautiful, timeless piece!
What a great Jewelry Store! My visit was for a simple chain repair and I was treated like I was buying a two carat diamond. Christa, helped me and was super knowledgeable and also gave some helpful ideas for my upcoming anniversary. This family owned store makes a big impression with lots of smiles and beautiful jewelry too. I look forward to my next visit.-Doug Trimble
My experience at Simons was amazing!Christa was my personal favorite guide to help me with my decision making the perfect gift for my amazing soulmate...I will absolutely be returning to Simons to purchase another piece of fine jewelry from Crista♡Thank you:)
Very knowledgeable and non pressure. Great quality jewelry. Made my wife’s day for sure. Will be back!
Blake did an amazing job with helping me find the perfect fit, style and price. Great customer service!! Highly recommend to anyone looking for a local business that cares.
Jay and his staff know what they are talking about! And they have been so patient and helpful with me. If you are wondering? Hearts on Fire diamonds truly are worth the extra money. Nothing sparkles like they do. Nothing. The difference is night and day. You will not see another diamond sparkle like they do. Summons has years of experience in the jewelry business. I married into a “Simmons Only” family—my wedding ring, diamond earrings, diamond and sapphire necklace, and diamond bracelet are all from Simmons. We will continue the tradition! Plus—they make you feel like family here. Do not hesitate to buy from Simmons! What are you waiting for?
Outstanding section and quality. Great place to find the specific piece of jewelry that wows her. Crista was a great help.
So helpful and kind! We have purchased 2 rings here after much search through the treasure valley and couldn’t be happier! Thank you folks at Simmons!
Jay and his team are amazing! Jay was honest, knowledgeable, patient, and above all provided excellent customer service! Never for one second did I feel intimidated (by my lack of knowledge), or unworthy of his undivided attention. I will forever recommend my friends and family to this jeweler and his amazing team!
Late last year I needed to replace my wedding ring. Went to Simmons and had a wonderful experience. They were all so helpful in every way. I’m loving my new ring today and for many days to come. I would go back to Simmons in the future 🎊
Simmons is the place to shop for fine jewelry! The sales people are so friendly and helpful. Angel was really patient, wasn’t pushy or in a hurry. She is very knowledgeable about all the jewelry they sell. We will definitely visit Simmons Jewelry the next time we are interested in purchasing jewelry.
Where do I even start?! From the moment my boyfriend(at the time) & I stepped foot into Simmons Fine Jewellery, we were ALWAYS welcomed with open arms. They helped us from the very beginning, almost 3 years ago, when we were picking out our promise rings for one another. Amazing quality metals & gems, just a all around stunning selection, whatever it is you may be looking for. Fast forward to the beginning of 2020, we were starting to look for my engagement ring as well as our wedding bands. We decided to custom design all three rings; my engagement ring, & both wedding bands. The process from start to finish was seamless as can be, they were all ears with what exactly we were looking for & dreaming of! The jeweler Allen, does incredible work, Allison is the sweetest gal we could have been paired with in this process, & Jay is just awesome! He will make you a priority no matter how many clients they have in the store. We absolutely loved how our custom designs turned out! Simmons Fine Jewelry definitely has our hearts for anything we will need in the future, thank you from the bottom of my heart, for everything all of you do. You have an amazing team & the culture you have built is unmatchable.
My experience was very good the people are very kind helpful and pleasant. I brought an old ring in to have the stone worked on Alan Beck did a wonderful job brought back another piece to have him work on it and he went above and beyond very good job very pleased.
We walked into Simmons, net Blake, and received absolutely outstanding service!We will definitely be coming back here again!
I wouldnt shop anywhere for my jewelry besides Simmons. They always go over and above for customer service and special requests. I have had more than one custom piece made by Allan, their design goldsmith. His work is second to none. One special piece that he made was a beautiful Tanzanite ring with stones from a ring of my Moms after she passed away, as well as small diamonds from her and myself. This is now a beautiful heirloom piece I can pass down in my family. Allison is my go-to girl, but Anjel has helped me a number of times also. You cant go wrong shopping at Simmons Fine Jewelry!
Great experience and personal attention! Seems like a shop that still truly cares about their customers.
Once again Jay and the staff at Simmons Fine Jewelry came through for me. I needed a tiny repair done quickly and they made sure I left the store with a perfect fix. Thank you. No other jeweler matches the service, care and concern like Jay.
We have worked with Blake at Simmons for over ten years! It started during shopping for an engagement ring. I couldn’t find exactly what I wanted and Blake helped us design a custom ring. I absolutely love how it turned out and I get compliments on it all of the time! Over the years Blake has helped us pick anniversary rings and earrings. When I recently lost a single stud earring and earring jacket, he helped match it perfectly when it needed replaced. Not only do they have an amazing selection and the ability to create something custom, their customer service goes above and beyond. We can’t thank them enough!
I absolutely love shopping her they are alway so helpful have an elegant selection I cant recommend Simmons enough, youll have a wonderful experience here every time
Angel and Jay are so knowledgeable and polite. Im so thankful to be able to have a store that builds trust through their service and congeniality. Ill travel across the country to give this store my business.
Blake & Crista are amazing to work with. I’ve been going there for years and they take really good care of my jewelry and watches. I really trust Simmons and will always go for my jewelry and watch purchases. They have amazing customer service!!!
Allison took great care of me without being pushy...I left there being extremely happy with my purchase and awesome courteous service. I even got another piercing..Thank you Jay! I will be back!
Though we can hardly believe it, we recently celebrated our 50th wedding anniversary. We wanted to buy each other something special to mark this occasion, and we headed to Simmons. Allison’s warmth, knowledge, professionalism, creativity, and her genuine caring that we find just what we wanted made our experience such a joy. She is a treasure! The beautiful gifts we chose for each other are deeply meaningful to us. Our heartfelt thanks, Allison! Also, deepest thanks to Jay for his expertise, great ideas, and the wonderful ways he encouraged us to think outside our box! Our deep appreciation as well to Allen for his unparalleled artistry. Our trust and confidence are well placed in the fine quality jewelry -- and people! -- at Simmons, and we look forward to working with them again in the future!
We had a great experience purchasing our wedding bands. Customer service was fabulous!
I have always had a good experience at Simmons . Not a lot of pressure ever and always willing to help. I have made a few purchases there. It is also good to know that it is a small Idaho business .
My husband and I highly recommend Simmons for all of your jewelry needs! We were looking for an anniversary ring to celebrate 15 years of marriage. We had never shopped at Simmons before and just happened to stop by since they were open. We were kindly greated, shown around and wernt pressured to buy. We were educated on our options and found a beautiful Hearts on Fire ring! They re-sized it quickly and we are completely satisfied. Thank you Crista for all of your help!
Super friendly staff and great service. Great place!
We had a less than pleasant experience at Simmons today. To start, we had a hard time getting service to begin with. Perhaps because we look too normal, in our mid 20s and middle class. When we were finally helped, my fiancé tried on several watches. When he went to remove a watch, the owner, Jay, aggressively grabbed my Fiancés wrist and forcefully flipped it over to remove the watch. A simple verbal correction on how to remove the watch would have sufficed, there was no need for physical aggression from Jay. In addition, considering the current health crisis, physical involvement should be avoided at all cost. This is just one of several instances where we felt disrespected and insulted. We simply wanted to shop for something nice for each other and were met with aggression, disrespect, and belittlement. I will not support this business due to these actions and advise anyone reading this to do the same. After reading other reviews, it is clear we are not the only ones who have experienced extremely inappropriate interactions from Jay and the staff and Simmons. Only giving one star because zero was not an option.
Allison is just who you want to help you during for your jewelry finding experience- knowledgeable, not at all pushy, helpful and great customer service (even offering to drive to my house to deliver my ring so my mom could see it before she flew out of town). Simmons Jewelry had the best selection we saw after visiting almost every jewelry store in the valley. Great experience all around!!
These rings are absolutely stunning! The team at Simmons Fine Jewelry was able to create a custom wedding band that matched my engagement ring perfectly.
Such great customer service! If I could give it six stars I would. Thanks to Crista for everything!
Allison & Jay are truly the best and the customer service is outstanding! Very accommodating and super fun people - thanks for all you have done for us.
Really happy with customer service, Allison was super awsome and super helpful, obviously they on a selling stand point but she was vary understanding. I dont regret spending my money there, now understand why they are so high rating.
Simmons is the best place to find any piece of jewelry you may need. They always exceed our expectations with their customer service and incredible selection!
Always enjoy time spent @Simmons. Great knowledgeable, friendly assistance!
We were searching for the perfect wedding ring upgrade for our 10 year anniversary. Having no idea where to start, Allison went above and beyond showing us several different options & being sure to stay within our budget. Her communication was always quick & professional & she never made us feel pressured or rushed. She showed us different ring settings that we wouldn’t have been able to come up with on our own & we are so grateful because we ended up with the PERFECT ring that I will wear for a lifetime. We also had the opportunity to meet & work with Anjel. She helped us to think outside the box & treated us so well from the moment we walked in the door. Both Anjel & Allison were honest, kind & made our happiness a priority. We will be lifelong Simmons customers!
Great service. Crista is incredibly kind and patient. Gorgeous rings, can’t wait to say “I do”.
What a lovely store. Fabulous customer service and the most beautiful collections of jewelry. You will have no trouble finding the perfect gift for someone or even better, for yourself.
Best place in the valley for fine jewelry.Very nice and comfortable place to shop. The people treat you like family.
Love this place. They are the only Jewelry store that I use. Outstanding service and product lines. Very professional staff and knowledgeable.
I have only shopped here a couple times. Every time I go in, they remember who I am and what I have purchased or what services they have done for me.Crista has been great and helped me pick out the perfect upgrades for a Journey Necklace as well as replacement for my lost wedding ring.Each time I have been in the store Jay has taken a moment to talk to us.I was hesitant going into the store the first time last year as I had little experience in purchasing jewelry, but from the minute I walked in they made me feel comfortable. I am been impressed with the customer service even though I have not been making large purchases. I love being able to support a local store. I will continue to use Simmons for our jewelry purchases and service.
The service that Simmons provides is top notch. We had the pleasure of working with Crista, which was a blessing! She made what could have been a long hard search for the perfect engagement ring, a stress free and enjoyable experience. She really showed that she cared about us finding the perfect ring and it couldnt have been a better experience. I will recommend the establishment to anyone and everyone!
We had a fantastic experience recently when my fiancée and I were able to get the perfect fit for our wedding bands!!
For over 15 years I’ve enjoyed a great personal and professional relationship with Jay, Blake and the employees at Simmons Fine Jewelry.Excellent quality jewelry from watches, bracelets, rings, and chains that I enjoy wearing and looking at each day.Above all I value the very exceptional and customer service.
I just want to say how thankful I am for this place and the staff there! Crista really helped me out and I got a ring for my future wife that I dont think she will love but that I know she will love. She worked really well with my budget and I am very very pleased!
My husband and I have spent a lot of time at Simmons Fine Jewelry with Crista and couldnt be more pleased. My husband added two new stones to my Journey necklace, we just purchased a replacement wedding ring for my husband, and a birthstone ring for our adopted daughter for her sixteenth birthday. Crista is amazing! They are also giving us an appraisal on my wedding ring which includes my grandmothers ring. We highly recommend Simmons.
I purchased my first Breitling watch today at Simmons Fine Jewelry and it was one of the best purchasing experiences I have ever had. Crista sold me with her knowledge of this product, her friendly demeanor, and her willingness to explain what I needed to know. I am so excited, thank you Crista and all the Simmons staff!
My overall experience at Simmons was bad at first because of the older blonde lady who was slightly mean (not very friendly). I went to there to get my 3-set bridal rings separated. Not knowing that the turnaround was going to be a month plus long to receive my rings back (which seemed like an eternity). I give 1 star for the older blonde woman (due to her attitude).However, when I returned there (a month and days later to pick up) Anjel was the most sweetest person ever! She greeted me with a warm and welcoming smile (under her mask) and she was quite a delightful help! She was adamant, professional and courteous! When I returned there, hours later the same day to pick up my rings, same thing! She was so bubbly, warm and welcoming once more! Simmons is lucky to have a gal like her to assist with their customers. I appreciated her attitude 500% and I wish her well! Good luck Anjel with your future endeavors! 5 stars for you!
Oh my gosh, I cant say enough good things about Simmons! Crista took such great care of us from start to finish. She was friendly, informative, respectful of our budget, and just made the experience fun! It is evident that she loves what she does, and shes amazing at it. I felt that she was genuinely excited for us, and her feedback was very helpful. The store itself is beautiful, and I love that they do everything in-house. We met the owner, who was very appreciative and gracious. Our experience couldnt have gone better, I have no doubt we will be lifelong customers. 💗
Absolutely loved the experience!!! Crista was awesome. Out of all the places we went this was by far the best in every way!!!
Beautiful store with a very clean and open sales floor and lots of items to be seen. Everything was well placed and caught the eye it was hard to stay focused on one thing. Allison helped me the whole time and and showed me everything I wanted to see and explained the materials and answered any questions I had. Originally went in to just get a watch fitted and they did just that perfectly.
Just a quick note to give thanks to Crista and the team over at Simmons Fine Jewelry, as they have provided me with excellent customer service!What I appreciate specifically and value most, is their effort to provide timely communication on the status of my watch service. In this instance, Crista’s proactive approach to keeping me informed on the service of my timepiece goes along way and keeping me as their customer. Thanks again!
Great place, friendly and excellent customer service! Reached out to several place and this place was quick to respond and had the silicone rings I was looking for!!! I left very happy! Cant wait until my fiance and I go and pick out our wedding rings!! Thank you!!!
Always happy to visit Simmons Jewelry. Very friendly and personable staff. Took a bracelet to be cleaned and shined- waited a few minutes - received some additional jewelry advice- all free! Thanks Anjel Murphy!
Jay and Anjel were so helpful and patient in helping our son find an engagement ring. They were so kind and worked with us to find something within his budget that was both customized and beautiful. The store had lots of choices and styles to pick from. I definitely recommend this jewelry store if you want a great experience, especially with their attention to detail and friendly attitude.
What a great jewelry store. This is our second purchase from this store because we trust them to answer all questions frankly. On the first trip, a few years back, we bought sapphire earrings. This time a beautiful sapphire ring with great clarity and depth of color was bought for me. For most of us, buying really fine jewelry is not an everyday occurrence. They made this day wonderfully memorable with their honesty and warmth. They take pride in what they do. This is evident from the moment you are greeted in the store.
I am very pleased with Simmons jewelry. They have been very helpful and courteous every time I have dealt with them. My ring is beautiful!