Very helpful and friendly people. Customer service is awesome 👌

Gem amongst the others, what a fabulous store. VERY helpful staff will assist you however you need. They have the best selection. On my very joyist visit Staff walked me to the items I needed and put them in my hand. Talk about AWESOME. These guys know their stuff!!! From the door back to my car a pure joy!

Great Experience... Over 15yrs Of Shopping There...

Friendly knowledgeable staff and always have what I need.

Always very helpful when I come into their location

Great place to shop at and very professional staff 👏 👍

Great place to shop will visit many more times

Found what I was looking for. The customer service was great will go again 👍

They have always had what I needed or could point me in the right direction!

I found what I was looking for and the staff were very friendly.

I have patronized Russells Hardware for years. They are professional & knowledgeable. And IF they cannot provide whats needed, I love how, without hesitancy, they suggest another place of business in order to help you as much as they can. That tells me, theyre putting me their customer FIRST! I love it!!!

Very Nice N Clean N Very Good N Friendly Clerks Eager To Help When Coming In The Store .

Great customers service

Very helpful and friendly people nice place to shop

Very pleasant people Very helpful

Good home town feel friendly staff

Real old hardware store. Plenty of items you cant find at big box stores

A bit pricey, but helpful

Good customer service and close to my home are my main reasons for using this store. Usually I can get in and out quickly.

Very good customer service

Huge bolt selection, very helpful staff

They will gonna help as much as they can. but if its emergency and the time is 4:51 and you called them and ask them for one small part - nobody gonna help you. they answered me Its 5 oclock on my watchas I said great customer service when they want, but even for good client like myself, they will not do the extra mile to help.one star cause vendors that help me when I truly need help Ill keep them for long, vendors that not will just gonna be another local shop...

The young lady at the register Always it a great mood ans very helpful.BUT, today as i went to leave after making my purchase the spit guard rigged up at the register with some plexiglass and wood and duct tape. It fell on me. And they didnt seam to care. Shocked i was. Some ole gent strolling by said dont worry Ill get it.No one said (are you ok ) hmmmm.

To get bolts

Helpful people here with whatever your needs are for material or tools

Extremely helpful!

Always greet you at the door and always have what u are looking for

A real hardware store. Owner extremely knowledgeable. If you dont know how or what you need for your project, he will walk you through it.

Very good attention

Great Place n great people

Great Place

Prompt service.. had what I needed

Very friendly and helpful staff. I come here all the time. I get in and out very quickly

Great place to find hard to find items you wont find in the big name hardware stores.Friendly staff excellent service

The people there are very helpful. Never disappointed whenever I got in there.

Good service

Old time hardware nice place to shop they have everything you can think ove. And more😀

Not a great selection but good people

Here I always find the odd small things Im looking for. They always give good service.

I went in to get some keys made,and it didnt take long. Good Job.

Allow me to finish jobs, good material.

Great hardware store! Fair prices with a great selection and friendly service.

Went in to get a winter suite for this upcoming winter and the staff was extremely helpful. They let me try on a few sizes to make sure I got the right fit

Great store and employees and kudos for staying in Whitehaven!!!

I always have a great time when i go to Russell Hardware.

If they dont have what youre looking for, they know where to send you to get it.

Great selection and customer service

They helped me locate cotter pins and gave me 4 small paper clips.

Convenience real I mean really

Great store. Very helpful.

Its ok but they dont stock a lot of electrical stuff.

The staff was incredibly helpful

Great helpful help

Employees are great very helpful

Find the hard to find things here

It was ok, got what I went for.

Great Customer Service

I go here to get keys made.

It have usually everything

They are good

Great place

Great People!!!

Wonderful