Their service staff is unmatched. They will check your vehicle from top to bottom. Even in the rain, they made sure my truck was takem care of.

This is a little late, however, I definitely did not want to prolong this review. I would first like to say that I ABSOLUTELY LOVE my vehicle. 😊Everything about it!!!! Secondly, I would like to say that from beginning to end my experience was fantastic. I initially worked with Tesh but closed the deal with Ron Counts. Both of them were professional, courteous and knowledgeable. I do not believe I could have asked for a better experience! Thank you all sooooo much for everythingPlease go by Mercedes of Memphis. You will NOT REGRET IT!!!

I made an early appointment to have the brake fluid flushed and was told I could use my $150 coupon. I was informed I needed two new rear tires which I agreed to, but after completion was then told the coupon was not valid (no restrictions on the coupon). 4hrs later I still do not have my vehicle even though there are virtually no customers here!So the car appears out the front of the dealership but no one comes to see me. After 10 mins, I head to the service desk and they cannot find the paperwork. 15 mins later, I am summoned and I complain about the coupon. I was informed that it was only valid on a full service (not mentioned on the coupon itself). And to top it all, another service guy (mine is at lunch) tells me that I saved money by NOT using the coupon!TL/DR: Shoddy business from a respected brand!! I definitely won’t be coming back. Avoid!!Dr. P

Its a very nice place with free coffee or tea.

It’s hard to get hold of a service advisor and they never return your calls!

Went to Mercedes- Benz of Collierville and was underwhelmed. Purchased my new Mercedes from Mercedes- Benz of Memphis and I couldn’t be more pleased! Tesh Dotson sold me my new car and she was awesome! She’s knowledgeable, funny and professional. Jonathan and April, Product Specialists, were great to work with too! They went above and beyond to help me familiarize myself with my new car. Everyone was and continues to be great! I highly recommend Mercedes- Benz of Memphis, they will treat you well. Thanks again!

Enjoying the services here at this location so far. LJ was extremely helpful and kind on the phone.

I wish I could give this place zero stars. They are so unprofessional and unorganized!! They start out telling me they don’t honor my tire package which I specifically just utilized last year at the Collierville location. Then they go on to say they aren’t even affiliated with the Collierville location, which I now see why, Collierville DOES NOT want to be affiliated with them. When it was time to pick my vehicle up the lady at the front desk of service states she didn’t have the keys!! Why the HECK would the keys not be in a location to where the person at check out can access? After asking for the manager after being there for over 40 min that’s when all of a sudden the keys were tracked down. They act as if it took a work from Congress to obtain the keys even though services were paid for prior to pick up. I will NEVER go to this location again.

Best, most helpful, curtious people. Went out of their way to help me! Thanks Jimmy

Mr. McKinney was a very respectful and nice person. Hes number#1 in my book. Thanks

Always great service in the parts department. Mr. Snow is always friendly, knowledgeable and efficient.

Greatest Mothers Day Ever! I searched for another vehicle for my wife from Texas to Florida. I came upon the Mercedes Benz of Memphis were I received phenomenal customer service from the Sales Representative ( Mark), Sales Manager (Doug), Finance Manager ( Desmond), and (Product Specialist) April. The vehicle was priced exceptionally well and the process was seamless to acquire ownership. If you are looking for a Phenomenal vehicle and Great customer service, I highly recommend this dealership, one of the best in the nation!

Oh my goodness!! The best exceptional customer service I have received at a car dealership. Tesh Dotson is phenomenal!! Her customer service exceeded my expectations !!! I browsed online prior to going to dealership, scheduled an appointment with Mercedes of Memphis and another dealership (not a Mercedes). I had choose the vehicles I wanted to test drive; Mercedes had the vehicle ready to drive, however the other dealership did not and offered to allow me to drive a car that I did not want.... comparing the 2, I give Mercedes 5+ stars!! If you’re in the market of purchasing a Mercedes, see TESH Dotson at Mercedes of Memphis!I love my ride!!!

Bought a Mercedes Benz from here, service was good however they sold a car that had accident damage reported that wasn’t disclosed to me at time of purchase, this caused me to lose a great deal when it came to trading it in.

So nice! Best dealership I’ve ever been to. They fitted us in because we had an emergency!

If youre in the market for a luxury vehicle go no where else. Gunther the owner operates a 1st class business. Tom Hammond and McKinley Singleton are my go to. Ive purchased 8 vehicles from them and always get the best service. Sean in the service department is also fantastic, excellent communication, follow up and service.

Great service. A customer since 1994. We will be back for one more!

Shauna Owens is a great asset to your dealership he needs to be recognized for his customer services and given employee of the month . It is hard to find good employees that go the extra miles for their customers. You can tell he enjoys his job.

Didnt find the battery of my vehicle in stock

I brought my wife here looking to test drive a GLC300. She has narrowed her next purchase down to a couple models. Since she has never driven this model before, we asked to test drive any GLC300. The sales rep refused to allow her to test drive the vehicle because “We don’t just let anyone test drive these.” She also insisted that we were not serious buyers and said “you wouldn’t want anyone driving your new car before you bought it would you”.Perhaps we were not dressed appropriately to be considered serious buyers? Perhaps we were profiled because we are younger?Honestly the experience was dumbfounding. I have never been treated that poorly at a dealership before.We then drove to dealership in Collierville. Walked in and again asked to test drive a GLC300. The salesman immediately got her the keys and allowed us to drive the vehicle.The Collierville dealership was welcoming and very informative. We are returning there next month to purchase. I recommend you to drive the few extra miles out there and you’ll get a much better experience.-Dr. S

After leaving the dealership with a loaner car while my vehicle was being serviced, I couldnt figure out how to connect to media/CarPlay. Coincidently, I ran into a Mercedes Benz of Memphis employee Jermalle entering a nearby restaurant and asked for help. He kindly agreed to assist and thats when I realized I didnt have the correct adapter. Jermalle quickly offered to loan me his adapter until I returned the loaner car. He was so helpful and his kindness was very much appreciated. Mercedes Benz of Memphis, I hope you realize what a great employee you have in Jermalle!

I would like to thank my salesman Mr. Steven Johnson for first being patient with me for the last few days. He was very very helpful, he asked all my questions truthful. This was the best experience I have ever had a at dealership. I appreciate Mr. Desmond Hunt awesome finance manager very professional at his job making sure i was taken care of. Last Ms. April Ferguson product specialist awesome and a wonderful person. Please stop by and purchase from the Mercedes Of Memphis you cant go wrong.

My husband and I were driving home to Texas after a visit to PA. We stopped in Memphis for the night and the next morning, ready to get on the road, we discovered we had a flat tire. We purchased the total tire/wheel warranty through Mercedes Benz so we decided to reach out to the local Memphis MB dealership to see if they could help us. Jeff, in service, said to bring the car in. They had the same tire and would be able to squeeze us in between their appointments. When we arrived, we were helped right away. The replacement of the tire took about an hour, which was great since we wanted to get on the road quickly and came in without an appointment. Jeff and the entire service team took very good care of us and we really appreciate their help! We were very lucky to find Jeff and THANK YOU Mercedes of Memphis!!

I called parts and they didnt put me hold and they answer my questions.

I took my Mercedes to Mercedes-Benz of Memphis on Poplar Avenue on On July 23, 2020 at 10:0 am. I took my car for a Schedule A service (basically an oil change) to Mercedes Benz of Memphis. I scheduled my appointment a week before. Service Advisor Shaun Owens told me that my car would be ready by 12:30pm. I didnt want to wait for two hours so they gave me a ride home. I never got a call from Shaun Owens at 12:30pm so I called Shaun Owens at 1:00pm. The phone went to voice mail., I t called several more time and texted him. I left a voice mail for Shaun Owens. Shaun Owens called me back at 2:30pm telling me that my car would not be ready until 4:30pm.We got there at 4:30pm and saw Shaun Owens and he told me my car still wasnt ready yet. They closed at 5:30 pm. I asked to speak to a supervisor ( I dont think the guy was an actual supervisor). I was given a lot of excuses about them being real busy. I feel he was blowing me off because every car that was there at 10:0 pm was gone.At 5:10pm we told the supervisor that we wanted the car back whether the service was done or not. At 5:25pm Shaun Owens came out and said the car was ready and they were going to wash the car. We told them him we would wash the car ourselves.This is the worst service I ever had in my life and I will never go back there. I told the manager that this was the first and last time I would ever come there.

The Staff is very helpful and polite and willing to take care of needs especially Jeff High!

Great service center.

Great customer service!

Awesome down to earth people! Attentive to your needs and will go that extra mile.

A must-see place state-of-the-art Building great sales peoples on the floor all out good place to visit

On July 21st, I wanted to test drive a Mercedes Benz GLC. I went to Mercedes Benz of Memphis and was assisted by Mark Kennedy. He was awesome!! He was knowledgeable, honest, and straightforward!! Right away, he showed me an amazing car!! My husband test drove it first and loved it! I told Mark that I had no experience driving an SUV and he convinced me to drive it prior to agreeing to purchase it! I did and I was in LOVE!!! The car is sooooo smooth and quiet!!! I signed the paperwork that day!!! 2 days later, I picked up my keys!! Thank you Mark, Desmond, and April for making the process as smooth as possible!!!

Quick an easy buying!

Ask for Mark Sanford salesman there was very helpful, courtesy and understanding didnt put pressure on me to buy a car like most car salesman.

As long as you have not paid them your money they are very nice, but once they do the work and get your money they do not care. They was supposed to have sent someone to pick my sister up Wednesday to come back and get her car at 1:30 p.m. and Chris the service manager and the individual that was supposed to have picked her up had the old well attitude. If I could have giving them a zero I would have.

Good friendly people the sale lady was very nice receptionist lady was nice just bought a car today

Always first class service!

They are absolutely awesome! Chelsea is great! The Sales Manager & Finance Manager are the BEST! Me and my Husband will definitely be back in the future. Everyone was professional and very kind! Best car buying experience Ive ever had!!

Best staff EVER!! Most AMAZING car buying experience! Ask for my girl Melissa!!😁

Great services. Need air in tires. Immediately was serviced. Took no time. Got VIP car wash. Love them

Great service. Good communication and the loaner car really helped when they needed to order parts.

One person that sticks out among many great people at Mercedes- Benz of Memphis is Melissa Kaye, she is personable, has integrity, loves what she does, works incredibly hard, and takes pride in providing high-quality luxury vehicles. Melissa’s knowledge of each class of car is phenomenal. Her positive attitude brings an extra sparkle to Mercedes. I recommend contacting Melissa Kaye if you are interested in Mercedes. Check out her business instagram page @mekayebenzfangirl

Had to have a recall repair completed on my Mercedes. The Mercedes notification flyer stated it would take 30 minutes. The dealership stated it would take an hour. Actual time, 3 and a half hours. Repair time would have been fine if the dealership would have just been upfront about it, rather than leaving me to just wait to find out when it would be finished.

Update:I had an issue with my previous car service. After I was informed to contact the service manager. I reached out and explained the situation and Wes was very helpful in getting my reported issue resolved. Thanks Wes and Shaun for the help it is greatly appreciated!

Omg, every person should experience the royal treatment that Mercedes Benz of Memphis offers. Excellent staff, professional, easy to talk to and willing to go above and beyond to make sure you are pleased and for those like me, not knowing what to ask, they fill in the gap by giving you options. Thanks guys for an awesome first new car experience.

Love getting my Benz serviced here. Mike Wicker is such a nice guy and well informed.

Mercedes -Benz of Memphis go above an beyond without asking any questions, they get Job did first hand... Keep up good work. Thanks to all service workers an Especially my Service Advisor Ellen Tutor of Memphis😃

Above and beyond!They went out of their way to provide red-carpet service on a weekend. They set a high standard for efficiency, courtesy, and effective communication. As a privately owned dealership, they enjoy much more flexibility than a lot of other dealerships, and this benefits the customer every time. They have earned another loyal client for many years to come.

The team was friendly and listened to my wants. They worked with me and did not pressure me to make a purchase. My previous car was totaled and they were able to cut me a deal I couldn’t resist. McKinley Singleton and Desmond Hunt were my dream team!

I purchased a car here recently. I worked with Tesh. She was very helpful with answering my questions about the car. The whole experience with the dealership was great.

Ive been here many times, excellent service department!

Tesh Dotson is awesome! She was very accommodating and detailed. She exemplified excellent service and she did a great job of making you feel that you had the ultimate experience. The experience at Mercedes Benz of Memphis is second to none. I would highly recommend Tesh and Mercedes Benz of Memphis.

Last year, I took my Edition 1 C-Class Coupe here for an alignment around 10k miles. I ended up with chewed up front tires and a horrible ride ever since. The staff was super friendly, but I will not go back.

I got my first Benz from here, I was so excited. They helped me get the best deal on the current year new model vehicle. Ask for Doug he is a cool guy and will help you find the vehicle you want.

Mercedes-Benz of Memphis was really rude, and showed zero courtesy. I originally purchase my car from Mercedes-Benz of Collierville. So on my front tag it states Mercedes-Benz of Collierville, by the way they are great. The man in the service department stated to me I don’t think we have a tired that size with out even checking. I also let him know that I have tired insurance through Mercedes-Benz and he stated to me “oh we don’t take that insurance, you’ll have to go back to Collierville” with a really nasty tone. Seem kinda racist to me. If you want good customer service and courtesy please go to Mercedes-Benz of Collierville they are awesome.

Tesh is an absolute super star, there is no limit to her awesomeness! There is something unique about this dealership that makes it stand out from the rest. I was late to pick up my vehicle and Tesh and team stayed late to make sure that I get the delivery on the day promised though I was the one who was late, the could have asked me to come back the next day but they took the extra effort to make sure that I wasnt disappointed. Shout out to the finance guy as well( forgot his name). You guys are a bunch of superstars! And I love my new car !

Great customer service, great professionalism and a great salesman in Mr. Sanford. He called me daily to make sure he gave me the perfect deal for me. If you want a Mercedes go to Mercedes Memphis. They will treat you right!

I’ve been there three times. The first time it was a scheduled service (which means I called made an appointment and took time off work) took about 4 hours. Which wasn’t too bad. The second time was a scheduled service. They did great on time I dropped it off at 8:00am it was out by 9:45am. The third time I called to schedule an alignment my appointment was at 8:45am I was on time. 11:05am they come to tell me it’s going to the alignment rack three hours later. Reason being not enough techs certified to do alignments. Which is a fine excuse but why have an appointment at 8:45am? Poor scheduling. I’m not from Memphis but it’s the closest dealership I live 1hr 20mins away. I didn’t leave the dealership until 4:00pm. Over 7 hours sitting at a dealership. Good job guys!

This was a most incredible experience. This is my family’s seventh Mercedes and we are used to excellence with the brand ! Being from Nashville, the entire negotiation was over phone calls, emails, and text messages. Chelsea Robinson, my sales representative, was on top of everything every step of the way. My trade was more than fair and the process could not have gone any better. Tom Hammond, the sales manager, also went above and beyond to ensure my satisfaction with my new car. They were honest, fair, and true to their word. I could not have been treated any better. All future vehicles in my family will be purchased from Mercedes of Memphis !

5 Star device, as always. Thanks Shaun for keeping me updated on the care of my vehicle. So happy you are my service advisor.

Ive only had one key fob battery exchanged, but excellent customer service

I had one of the best experiences today at Mercedes Benz Memphis! From the sales rep Ms Tesh to the financial manager Desmond who was sooo nice, an warm he makes the paperwork a breeze and it’s all e-sign on a iPad ok!!! Top notch, he’s a unicorn for sure! ❤️ But seriously even down to Ms April who help me get a good feel on the car! I’m was overwhelmed with gratitude and just happiness they went out there why to accommodate me! And make a VIP member for LIFE!!!! Ive always loved a Mercedes and they really just made realize why I do! Thank you agin Ms Tesh I’ll be back 🥰

Dontay took great care of us in the service department. In and out super fast. Thank you!

I had a very positive experience with Mercedes-Benz of Memphis. Mark Kennedy was helpful in deciding options and clear in price quotes; he was thorough in introducing me to how to effectively utilize the service department. The vehicle (though a custom order) was delivered in the month quoted. Staff very helpful in orientation to the new car.

Really this is a Mercedes dealership??? You get a better experience at a Lexus or Acura dealership. Want parts you better come in person no phone sales! You want to relax when you bring in you car for service not happening. Worst coffee a Keurig really?? No nice area to wait a counter top with stools. Dont know if any Mercedes representative has been here. You are much better off in Nashville if you have a choice

This is my 1st Mercedes-Benz and I was very nervous and excited to make my first purchase with them. My salesperson Jake Willer made my experience the easiest and Best car shopping Ive ever experienced. He was very patience, knowledgeable, and nice. Keep up the Great work Jake!!

One word UNPROFESSIONAL, was cursed by a service representative(Chris) because I was experiencing the same issue and was trying to tell him. He wanted to tell what his notes said.

Always a fast and courteous staff and dealership. By far the BEST dealership in the world, I have visited ones in Germany and none as good as MOM. Sales staff is knowledgeable, the service staff are caring and listen and keep the promise. I will never buy a car from anyone else and allow no one to service my cars but Mercedes of Memphis.

I made my purchase from Colorado and this dealership was great to work with. They made the process extremely easy regarding paperwork and having the vehicle shipped to my home address. Wonderful experience as a whole!

Excellent service, great place to buy your auto parts and a delightful waiting room.

Daughter was picking up a extra key for her Mercedes, nice sitting area, they had complimentary coffee and water, everyone was nice and helpful.

Mark Sanford and Tom Hammond when out of their way to meet my needs with finding a car. Everyone that I interacted with was friendly and professional. Highly recommend visiting the dealership.

The salesman, as well as all of the other staff that we interacted with, was very knowledgeable about the product (the vehicle). In addition, everyone was courteous and sensitive to making my wife and I comfortable. The car--it is THE CAR!! Outstanding!

My experience at Mercedes of Memphis was amazing thanks to my sales professional, Tesh Dotson!!! Tesh was so awesome!! She was very knowledgeable, attentive and extremely professional in making the car shopping experience one of the best Ive ever had! I will recommend Tesh to all my family and friends!

I have utilized the service department at Mercedes Benz of Memphis for over 20 years. David Craddock and Wes Burrows are top notch. I would not consider having my vehicles serviced anywhere else. These gentlemen are proactive, professional and personable. I would recommend the service department without any reservations

I called the dealership at 3:45 pm on a Friday because my tire hazard light was on. The person that answered the phone told me to bring it in. I called back a few minutes later to see if I had road hazard, she said that I did but I couldn’t bring my car in because they were already shutting down for the day. At this point I’m six minutes away. I arrive and now it’s not that they’re shutting down, it’s that they have too many cars in front of me. There is a knot on my tire and the tech offers to put air in it. These are the exact same people that advised me that a knot was dangerous in the first place and it put me at risk for a blowout!! I’ve spent almost $2000 on tires in 3 years. I was literally at Firestone and could’ve just purchased the tire while I was there rather than trekking across Memphis only to find out that I cannot utilize a service that I paid for. I am welcome to schedule an appointment for Monday, figure out a way to get to work (as all of their loaners are out until the 26th) and try to find a ride back in order to retrieve my car. If I could give them negative stars I would!

The receptionist hung up in my face, when I was asking about service on my car! then when I kept trying to call back about 3 times she ignored it smh such rude and unprofessional lady !!

It took two days to get an answer from this dealership on an inquiry Id put through via their website. Once engaged in an email dialog, I was promised a call back with more information. I waited. And waited. Ultimately, I got tired of waiting and then had to chase them for information. I was ready to purchase an E-class sedan but this dealership couldnt be bothered to make a few phone calls to get me a fair price for my trade-in vehicle. Very poor sales experience. Maybe this is normal at luxury dealerships in the south, because this seems to be a recurring theme. Its not that way in larger markets like Arizona and California where the dealerships are eager to serve customers and interested in selling cars. MB of Memphis is a major disappointment. Other reviewers who have given high marks to this dealership probably dont know how good customers in other markets actually have it, and theyd be disappointed by MB of Memphis if they knew what they were actually missing.

The new guy Don has awesome customer service skills, we felt very welcoming when me and my wife came into the dealer browsing around, he told us everything about those cars. THAT GUY KNOWS HIS STUFF! We will be getting a Benz soon!

My 78 yr. husband took our car in a couple of times due to our dash constantly showing a tire was low in air, would show 35-20 .my husband would always be assured that it had been completely checkedAnd nothing was wrong! But dash continued to show tire was down to 20.He returned last week had a 9:30 am Appt. at 11 still had not been seen and dealership drove him to our Daughters office where he once again had to wait in a waiting room (no Lunch)- dealership called him at 3:00 that car was ready and our daughter drove him to pick up car. We live 25 miles away.Once again Air went down - he took car to local garage they found A Nail and A hole in tire.

Outstanding! ! Have Had the Pleasure of Having my Car Serviced Twice at MB. Once with Shawn & Yesterday With David. They Were so Helpful & Professional Explaining What Needed 2 B Done & Why. We R Leaving in a Wk on Vacation😃 & David Made Me Feel Very Comfortable That My Car Was Checked Bumper 2 Bumper & Was Road Ready 4 Our Long Trip. Thank Yall So Much! !

The reception I receive from the staff is always incredible. From the initial greeting from Shaun, being greeted with Mikkis smiling face, and knowing that Jeff will make sure that Im totally satisfied with the service demonstrates that the staff has a sincere focus on customer service. The staff is world-class and always has a good sense of humor! Its always a pleasurable experience.

Amazing! My car was experiencing bluetooth connectivity issues. Mike and the rest of the MB team helped the most they could, and because they couldnt fix the issue they didnt charge me as much for the service they performed. I have been to multiple other MB dealerships before and I have never been treated this nicely. I would recommend them to anyone!

Unbelievable customer service. We had some unfortunate issues with a used car that we purchased in August. The used car manager and the Mercedes dealership went above and beyond in helping us with our problems. They were helpful and accommodating at every turn. We can not rave enough about how we were treated. This level of service is hard to come by these days. I dont think that we will ever purchase another car without starting our search at Mercedes-Benz of Memphis. Keep up the good work.

The service I received from Mercedes-Benz of Memphis was outstanding! First, I would like to commend Shaun Owens in the service department. His level of professionalism was exceptional. Next, would have to be Philip Thompson. His demeanor was so accommodating. I somewhat borrowed his office. It was no problem and he was extremely helpful with some information regarding the area. I was traveling from Texas to Illinois and had to make a stop at the Memphis MB dealership. Without going into detail, everything was handled the way you would expect from a luxury dealership. Thank you so much! The Dallas-Lemmon Avenue Mercedes dealership does not show the same level of professionalism and acts as if you should not even be a customer. I travel to the Plano location instead. The only downside would be the dismissive attitude of the front desk receptionist, Sharon at the Memphis dealership. Even after I returned to Dallas and called to get names, her phone presence was somewhat rude and agitated. That is exactly the same way she was in person when my mother and I was there in Memphis. Another employee even noticed how ugly she was when she motioned to the sitting room as if she were herding cattle, in lieu of telling us exactly where the waiting room was. That employee promptly showed us and the look on his face showed his distaste with Sharons attitude. Next Mercedes we purchase, I will look into purchasing from the Memphis location. Thank you Memphis MB!!!

Went for a recall on my c250 and Im impressed there service was quick and got my car back nice and clean thank you for the great customer service

They took me right in even though I didnt have an appointment and they were busy. My service tech Chris Wasson called me later that day and told me what the problem was and what it would cost me. I was very pleased in the fast service I received.

Some of the most professional people in the business.... Love the service and attention each individual receives.

Great place to do business concierge service from n to your home Im going to say this service is outstanding thats why we do by Mercedes

The best car buying experience ever! I wont go anywhere else, try them and youll say the same thing. Call Kallan at Mercedes Memphis, youll be glad you did!

Im always apprehensive of buying a car because Im so easily intimidated. I am so glad I finally went to MB of Memphis. I cant believe the difference versus the typical car dealership in how they treated me. I loved my first experience with them and Im already looking forward to going back! Thanks MB of Memphis!!

Went in for regular maintenance. The wait time was bearable, especially with coffee, snacks and water. The 4 TVs was a plus. My service man Shaun was great!

Excellent service department. Call in advance to find out if they have a slot. They are fast and efficient, although as expected, quite pricey.

The best or nothing

I was on a road trip from Florida to home in OK and had some issues with my brakes on my 2006 E350. I had no appointment but the people at MB Memphis were gracious enough to get me in, diagnosis my braking problem and I was back on the road within two hours! Pricing was very fair and Im very thankful that I was able to find a dealership that really cares about taking care of Mercedes owners. Thanks guys and ladies!

I get five stars all the way

The folks at Mercedes Benz Of Memphis are absolutely the most professional I have ever dealt with. All of the service advisers are my friends and they always recognize me whenever I come in. This is my 6th Mercedes and my wifes first, I would not drive anything else. All I have ever done is put fuel in my cars and service them timely. My friends and relatives call me a perfectionist, and I found the perfect cars with Mercedes Benz. Mercedes-Benz of Memphis just keep doing what you are doing. I have known my sales consultant Mr. Danny Captino for some 30 years and he has always given me exceptional service. Gunter Stephan, the dealership owner, and I have become good friends also. Keep up the exceptional service on these exceptional automobiles.-Founder & Owner of Local Alarm company Protection Unlimited

Excellent (incomplete) sales experience. No pressure. Plenty of time with each vehicle of interest, including test drives. I will be returning next week to wrap things up.

The service manager is a theif. He wanted $2,500 cash to try something. Then sabatoged my car by taking out the fuel pump fuse and relay when I refused to pay/try something. I went to redwine auto on mendenhall for half the price and better service.

This is a first class place hands down no questions asked they are first class to the Bone the other Mercedes dealership here in the city of Memphis is not a first-class place it is very noisy and very unprofessional but Mercedes-Benz of Memphis are the best in the Southeast Forest class they are very prompt they are very professional and it is really good place to take your Mercedes very peaceful very nice staff

Love them