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Asurion Tech Repair & Solutions
225 Palm Bay Rd NE Suite 191, Melbourne, FL 32904, United States
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Asurion Tech Repair & Solutions
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An
Review №1

Recently had my wife’s iPad Air 2 repaired. While the glass was intact, the underlying LCD was destroyed (which I didn’t know was possible). This is an older iPad, so the cost to replace the screen was comparable to the cost of buying a refurbished model. However, the storage on this one is much larger than the available refurbs and it has my wife’s name engraved on the back…so I went ahead and paid for the repair. It was returned to me the very next day in great shape, like new! Friendly customer service as well. While I hope not to return in the future, I certainly will if I need more electronic repairs.

Na
Review №2

Not sure if it was an off day or what. I brought my phone to have the charging port looked at. It was charging, but if the cable was bumped it would stop. The clerk took my phone in the back, did some testing, came back and explained he was having the same issue however it was now showing the moisture alert on the phone. I suspected it was because the way he cleaned it may have caused this. I agreed to purchase the new port. I came back to pick up the phone to find the front screen full of scratches. I pointed it out and even mentioned their own inspection document showed the phone was practically in perfect condition. He said that just means the screen is not cracked bad excuse. The phone was not scratched when I gave it to them and was scratched when I picked it up. They also broke the glass on the back, which they are reparing at no charge, but it means a third trip.I would have appreciated a little better resolution to the damage I pointed out, rather than saying I dont know how that happened etc.I tried calling the customer support number provided, but after waiting 25 minutes for someone to answer I gave up.

B
Review №3

These people have it all figured out!. 2 hour turn around very knowledgeable people and the use Original parts! Fair prices. So if you need some electronics repaired they seem to fix almost everything!

La
Review №4

Its really nice and cool air also great workers 10/10 recommend

Je
Review №5

Fast and efficient. Great job

jo
Review №6

No one answers the phone the website doesn’t display prices. You have to leave a nonrefundable deposit when you don’t even know the price of the service. Today is a Friday when you call the 800 number they have an automated message that says you reach them past their time of normal business operations and to call back between Monday and Saturday…

Th
Review №7

Absolutely perfect! Couldnt ask for better service, thank you for fixing my phone

st
Review №8

Fixed my phone screen same day under samsungs warranty. Noticed my camera housing shifted after I got home, but brought it back and they got it corrected quickly again without any issues. The employees are knowledgeable and friendly. It was a brand new phone so I was not happy the screen just died, but glad this place was local to get it running again.

Li
Review №9

Good customer service . I didnt it rate it a 5 star because i think there prices or extremly high.

Jo
Review №10

So my iPhone XS was having issues charging, the port for the cable wasn’t working, brought my phone in and instead of just replacing the part they looked at and realized it was dirty. Cleaned it for free, took the time to show me how to clean it my self. They could have easily just taken my money and swapped the not broken part. This place has some real integrity. Will have my business next time for sure.

Sh
Review №11

My phone fell, cracked, and flickered non-stop. Thanks to my insurance, I only had to pay a few dollars to replace the screen. UBreakiFix repaired my phone within 2 hours, which I didnt mind because there are so many stores and eateries nearby.

Ri
Review №12

Awful. Bad quality parts and service. They are horrible. Dont go here!

Mi
Review №13

Need you phone fixed? Need it done before they realize you broke it? This is where you take it. My A50 screen met pavement, and 2 hours later these guys sent me a message to come get it. In Hammocks so its accessible. Wont be disappointed.

Ki
Review №14

Did an insurance claim through my phone company, unfortunately this is the only place the company partners with that is remotely near me. Still a 35 minute drive from my house, i get there says they have the screen instock but after they already checked my phone in and removed the screen protector that was holding keeping the screen from cutting my fingers the guy tells me they dont have the screen..... this was Saturday January 9th he says they are ordering it and it should be there Monday, then he calls me later that day says he ordered the screen that it will be there monday i just have to call at&t and reschedule the appointment since he checked the phone in and closed it out. Well i call today to make sure before i get there and get told once again it didnt arrive in the shipment but they will call me when they have it.... now i have to call at&t again to reschedule my appointment. I have a current date phone, so the fact you dont have a simple screen kit is quite baffling considering your whole company is about fixing electronics..... now i still have a broken screen that now has exposed sharp glass because the sales rep removed and threw out my temper glass before ensuring they had the part, only suggestion they gave was that i could purchase one from them. Thanks but no thanks.

St
Review №15

Extraordinary service. Very quick repair on my Google phone. Definitely recommend these professionals for any repair. Couldnt have been any better! Thank You!

ka
Review №16

You break I fix?more like you break I brake more I fix I break again I fix again

De
Review №17

Most professional phone/pc repair place I have ever used or seen. Great service at great prices. Justin provides an exceptional customer experience.

An
Review №18

Great service

En
Review №19

Good place. They previously fixed my Note 10+ screen and it still runs good. Their repairs are pretty good for what they offer. Shay a good guy, I recommend him (. ❛ ᴗ ❛.)

An
Review №20

I want to thank all people in theuBreaki Fix store in Palm Bay for taking such good care of me and my device. Don’t know what I would have done without them. They were so courteous. I am not very tell savvy and they never made me feel dumb. James is a great manager and I’m going to tell all my friends what a great place to do business. Thank you so much.

Al
Review №21

Seriously the best! Walked in around 6 expecting to leave my iPhone overnight to have the screen replaced and the nice guys kindly offered to have it repaired before they closed at 7pm. Such courteous and quick service, I wouldn’t go anywhere else for you electronic repair needs.

Da
Review №22

The two staffers Shaye and Anthony were very helpful with replacing my screen and battery for my phone. They had it done in less than an hour and for a great price. Will definitely be returning to this location if future problems arise. 5 stars!

Sa
Review №23

Unsupervised young employees. The younger looking man was very helpful & polite.

Ja
Review №24

Great service and experience! Replaced my cracked screen in two hours.

El
Review №25

I went in to get my S10 fixed, and they got me in immediately and got it fixed in a little over an hour. Sadly, the system had went down and they werent able to get my phone tested and make sure it passes, so I had to sit there for 4 hours and wait after working all day. BUT thats not necessarily their fault. Overall, theyre nice and friendly, and I had no issues with them. They made sure to come out and update me every once in a while. Also, they charged less than any other store around, so I would definitely recommend for repairs. Ill make sure to give them my business if I need anymore repairs!

K
Review №26

I went to have a screen repair and the guys there were friendly and knowledgeable. They got my phone repaired in less time than quoted! I would recommend to anyone needing a repair!

Et
Review №27

These guys are the best. They went above and beyond to help me out. Their work is fantastic and on point. I was in and out from a screen and battery replacement on my 6s in a hour and my phone is better than new.

Jo
Review №28

Great job, friendly and helpful.

Kr
Review №29

Austin was so super patient with me. I’m sick and have no voice, so it’s hard to talk. I had my husband’s cell b/c my cell’s screen was not turning in and didn’t know the passcode with AT&T b/c my hubby is the account holder. He walked me through my options, was honest and gave me his recommendation. He tested my screen and reconnected something and all is good. Oh, he did all of this while helping 3 other customers. My bad day turned into a good one b/c of Austin.

Fo
Review №30

Brought two iPads in to get the glass repaired on both. They broke the home button on both (didn’t explain that Touch ID wouldn’t work after the repair). They offered a discount on both the repairs, but it took over a week to get one of the iPads back, and two days for the other iPad, when we were initially told they would be done by the end of the same day. When we picked up the first iPad the screen was unresponsive (they didn’t even test to make sure it worked before giving it back to us) and the home button was janky and hardly works now. We took the iPad that wasn’t functioning to their Merritt island location and they fixed it there after a week. I tried calling and messaging the corporate customer service on Facebook and didn’t receive a response from either attempt.Also, during our initial visit their printer was down and when we went to pick up and pay for the initial repairs their payment system was down. If they can’t even troubleshoot a printer I’d hardly trust them for repairs. That should’ve been my first warning.

Ma
Review №31

RecommendToday was my second experience using ubreakifix for my iPhone 8 green repair. My experience today was better than my last approximately 3 months ago. 90 day warranty, a free screen protector and a $99 special to fix my phone. Only took 30 minutes to fix my screen.

Le
Review №32

I went to AT&T with a cellphone that I was sure was done, planning to it, I went toAT&IT. The gentleman there sent us to the fix it shop. The gentleman at ubreakifix simply cleaned the portal and didnt charge me a penny. I give you an A+ for honesty! And I will recommend this guy to all. Thank you!

Ry
Review №33

Shaye was able to repair my phone by the time they closed so I didnt have to wait another day after walking in at 6. The customer service was great!

vi
Review №34

Great service. Great bunch of guys working there. Very knowledgeable and helpful.Recently my iPhone had issues with the charging dock i went to another place on Palmbay road and was told it would be $85 and about 2 hours of work !!! I wanted 2nd opinion so i went to uBreakiFix and i explained what is happening and he patiently listened to my concerns and took the phone with him in the back. this gentleman came back with my phone within 2 minutes and said here we ho check it. my phone started charging steadily again. I asked what was the issue and he said there was Lint in my charging dock!! Damnn !! then i asked how much i owe him And he said no charge!!You got my business sir ✌🏻

Ca
Review №35

Not only was the display broken but my battery was SWOLLEN and it was bad. This wasn’t the first time I’d taken my phone over to them, they’re great and totally understanding and super nice! I had my phone back in a timely manner and they even put a screen protector on there for me free of charge! Honestly, 10/10 would recommend.

El
Review №36

Had to have my screen replaced due to it being shattered. Went in, was given an estimate of time and they finished before the promised time (I chose to wait in store). The man was extremely nice and had a sense of humor and was efficient with the whole transaction! I’m extremely satisfied and had an all around great experience!

Mi
Review №37

After bringing in my laptop last weekend, I can honestly say Im extremely impressed by the quality of service and attentiveness provided by these guys. Lucas was very personable and took a significant amount of time to talk to me. I felt as if I was their number one priority during my visits, and as far as the repair itself I couldnt be happier! Fast, reliable, personable. I will be back for any future repairs I need

Ni
Review №38

I broke the screen on my Galaxy S9+ and they did a great job on fixing it. They came in much cheaper than anyone else and were stopper friendly. Its been two weeks and my phone is working perfect. This is the place to go.

Do
Review №39

Make it short and sweet. These guys are awesome. I came in to fix my phone and Chris was super nice and handled my cracked screen very quickly. I went my girl to get her phone fixed and someone name Norm or Norman something like that fixed and my girl was happy so I am happy. Thanks guys.

g
Review №40

This place used to be awesome. they had good prices and great customer service. NOW!! they are awful. i dropped a computer off and they had it 3 weeks and it still does not work. there is no communication, the staff is so incredibly rude. It is time to find a new place to get things fixed. DO NOT GO HERE.

Le
Review №41

These guys are great. My PS4 wasnt acting right and I brought it in to see if anything could be done. Not long after they took it to troubleshoot, they had a course of action. These guys really took care of me. I was out of there in less then an hour. Real professional, and great turn-around. I would recommend these guys for any electronic repair.

Ch
Review №42

Fantastic place. All the positive reviews are correct. They took care of my situation without a problem and on the same day! Price was reasonable also. Great place! Im a customer for life!

Kr
Review №43

I had such a good experience here, the people were very friendly and helpful. Anthony helped me with my sons gaming system and was knowledgeable, I recommend this place highly!

Ma
Review №44

Couldnt fix my water damaged phone, but they tried to for free which I was very grateful for. They also explained why they couldnt fix it rather than just telling me it was broke, I found that aspect pretty stand up on their behalf as well. Id revisit them if any other device I have breaks to see if they can fix it.

Mi
Review №45

Been there 3 time and each time was very good and fast. I recommend them to everyone

Ca
Review №46

I read reviews before I decided to take two iPads with cracked screens to them. Initially the service was excellent.Unfortunately, I was completely disappointed with the end result.One of the iPads home buttons did not work after they fixed the screen. I took it back in and they have not been able to fix it. While I was there I noticed that the iPad was bent, which I did not take in like that. They say that they didnt do it, but they were fine when I dropped them off. If it was bent when I took them in, I would of expected them to let me know that it was not going to be able to get fixed but they did not say anything when they inspected them at drop off. Then they said that because it was bent, the screen will not stay glued and therefore the Home button will keep coming loose and it cracked the screen around it. Although they gave me a full refund, I still have an iPad with a cracked screen, bent and with a broken home button. I am in a worse condition then when I walked in with it to get it fixed.The other iPad seemed fine, but not the quality of work that I was expecting. You can tell the screen was replaced by just looking at it. Its been a month and now marks are starting to show up on the screen. I cleaned it just in case it was just that it was dirty, but I can tell it is inside the screen. With the bad experience with the other iPad, I am very unsure about taking it back for the warranty.All in all, I am extremely disappointed with them.

Ro
Review №47

Shaye repaired my iphoneXR broken screen in an hour as promised. Quality work, looks behind new and functions like normal. I highly recommend.

Pi
Review №48

Great customer service!!! I had a simple problem with my iPhone 5s, and needed it solved quickly. The staff was happy to help, and resolved my issue in 10minutes! Very knowledgeable, and friendly. This will be my go to repair place if I ever need anything in the future. Thanks again!!!!!

ty
Review №49

Great friendly and fast experience at a great value. 10/10 recommended.

De
Review №50

Amazing Place. Extremely helpful and doesnt fool customers. They did not charge me a single penny for diagnosis. Thank you for your service. Would recommend to everyone I know.

Sc
Review №51

My cell phone had a very large crack on the screen after placing the phone down on a table. I had insurance through Asurion that this was the closest place to have my phone fixed. Both of the people I dealt with when I dropped my phone off and when I picked it up were very customer friendly and knowledgeable on the device and common reasons that the screen cracked from setting it down on a table. They repaired my screen in about 2 hours on a busy Saturday. I couldnt be happier with the customer service and repair my phone received!

Pa
Review №52

Horrible, Horrible, Horrible.......... I made an appointment for a iPhone 6 Plus Diagnostic Service for 10:00 am, which is when the store is supposed to open. I arrived at 10:00, store was not open, I waited and the store finally opened about 10:15! I had to wait while the employee started up the computers, then I explained that i made an appointment on-line for the above described service. He looked at me blankly and said we dont do iPhone 6 Plus Diagnostic Service. He said the only thing he could do was to replace the screen and see if that fixes the problem. I told him that was not what the companys web site purported. He shrugged and said well that is what corporate does, but each store does their own thing. What a waste of my time!!!!!!!!!!!!!!!

Mr
Review №53

Seamless and the turn around time was quick, but the friendly customer service had to be the best part of my experience. My MacBook wasnt working and I dropped it off and a few days later it was like brand new. Also, I got my iPhone 6 battery changed here in a matter of minutes. Definitely recommend.

Sh
Review №54

I was very satisfied with their work. I had my 6s fixed by Chris and he did an excellent job with making it look brand new. I felt that my concerns were met and I got my phone back within the time they had expressed. Thank you. I highly recommend this place.

St
Review №55

I had coordinated with Samsung to get warranty work done at the Palm Bay location. I called the store and was given the answer that the phone would still be charged a STORE fee of $50 to perform warranty work. I contacted Samsung to verify if this was legit and they said there should not be a fee since the warranty is still valid. Called the store again and spoke with another person to inform them of what Samsung stated. They said thats correct there should be NO fee since its under warranty. I finally make it to the store and am greeted by the first person that I spoke with on the phone and said conflicting things, but ultimately he stated the device would be repaired under warranty, but there is a $50 STORE fee.Essentially they want to double dip for warranty work from the customer and the manufacturer. I will be contacting Samsung to inform them of their practices. The only reason I am giving the rating of 2 is because of the second person that I spoke with who seemed knowledgeable and knew what he was doing unlike the first person. I have NEVER heard of a store charging an additional fee for WARRANTY work. Ill be sending the S10+ directly to Samsung who graciously sent me a prepaid shipping label.

Ry
Review №56

They provided quick, thorough, and professional service. I went in with a screen issue, and had my problem resolved same day. Each staff member is friendly and highly knowledgeable. I highly recommend them.

Ry
Review №57

Shaye did an epic job fixing my screen fast. Highly recommend.

Co
Review №58

The owner was more than helpful with my situation. Nick went well above and Beyond the call of duty. I was in a tough spot trying to retrieve the content of my iPhone to load onto my new phone. Had no back up of any kind. Where nobody else could or was willing to help he was happy to assist me. I really wish I could give them 10 stars and I will also post on social media to make sure all of my friends go to him in the future.

Za
Review №59

I cracked the screen on my Samsung Galaxy S9+ pretty badly and they took me in same day, no appointment neccessary, and fixed it same day. They are certified by Samsung, so they use genuine Samsung parts to replace the screen, including a new battery and reseal it so its waterproof again. Both technicians were extremely professional and answered all my questions. Will definitely be using them next time I need their services.

Gr
Review №60

Nick (I believe the owner) was extremely helpful, knowledgeable and friendly. I had taken my ancient IPOD to 2 other places that wanted obscene amounts of money to realign the push button in the rotating wheel. Nick not only checked it for other potential problems, but fixed it to like new working order WHILE I WAITED! I had seen a great news report abut these franchises and have now finally had the opportunity to experience it for myself. All I can say is WOW! Thanks Nick!

Mi
Review №61

Did not open on time. Hours arent even posted on glass.

pe
Review №62

Maybe these guys are really for cell phones or something but not for consumer electronic repair. I took them a sub woofer and surround sound amp. After not hearing back for a few weeks i stopped in to check in person. They gave me back both pieces and said we could not fix them. when i asked what was wrong with them they said we dont know. I am pretty sure they never even looked at them to see what was wrong. I would not recommend taking that kind of stuff to them.

ka
Review №63

This guys been awesome they fixed my iPhone and the customer service was great by Shaye!!!

Ci
Review №64

Man on man where do I begin? With Zero stars. (Wait until the end)So I broke the back of my XS regular gold phone. I wanted it replaced, but I guess thats too much to ask for from them.First time my boyfriend and I asked for a quote for insurance and Anthony said yeah and looked at the damage and said call back and they will order it for me. (I live 45 min away) So I thought awesome! But then, I call back and they tussle me saying you can’t do that over the phone and I told them I was told I could. Well they put in the order.....but apparently a week later no one ever ACTUALLY did anything! So I had to wait even longer for a part to come in. Now I’m about a week away from leaving out of town for 3 weeks, so I’m already upset.Fast forward they get the part in and I bring my phone in. Cleared the day because I work from my phone and left my phone to get fixed by them and it would take a good 5 hours!Well I come to pick it up and ITS STILL SHATTERED BECAUSE THEY COULDN’T ORDER THE CORRECT PART.But thats not the kicker, when I asked for manager they said he left and then I asked again and somehow he magically appeared? *uh oh* 15% off my fixing? Yeah thats going to do me a lot Anthony who ordered it. I leave in 5 days at this point, there’s a weekend and the part won’t be back in time.BUT there’s more so they tell me they are ordered it, but apparently when family called for me THEY DIDN’T EVEN ORDER IT.I’m a business owner and and this type of service, not once, but almost 3 TIMES is absolutely unacceptable.I will drive 5 hours away before I have to come back here.

Se
Review №65

Previously I filed a review with the same rating and Im giving it again because once again, and for the final time, Tyrone at uBreakiFix at Hammocks Landing has messed up my perfectly fine day. I had brought in my Samsung Galaxy J7 and iPhone 7 for screen replacements. The only issues I had with EITHER phone was that the screens were shattered on both. I was told by Tyrone that I had to wait for the screen to be ordered and sent to the store, but the iPhone would be able to fixed right away and picked up the next day. However, when we came to pick up the iPhone, I had asked the other clerk if my part was in yet. As it turns out, Tyrone never bothered to order my part and simply canceled my ticket. I went ahead and bought a new phone and traded my old one in for what little I could get. But the plot thickens. About 2 days in, my girlfriends iPhone which we had just brought in, was constantly muting her on calls, or muting the other caller. The phone was still within the warranty date so we elected to bring it back and get it looked over. Imagine my shock when I receive a voicemail from our family favorite, Tyrone, to tell me that the proximity sensor is broken and we replaced it, thatll be $89.99, after we brought it in WITH the warranty slip. Called the shop to have Tyrone accuse me of breaking the device and claiming otherwise to get a free repair, Everyone says that, in regards to me stating that we only brought it in to get the screens replaced and that the phone was fully functional when it was left. So after I hung up, I dialed the customer support line and got in touch with Essence who was a superb asset in getting my girlfriends phone back to her without spending an unnecessary 89.99 for something we didnt even do. So thank you for rectifying the issue, I must however sadly state that this will be our last dealing with this business, as we are fully aware that there are many dealing with these problems, yet the issues continue.

Th
Review №66

My son snap off his head set jack in his nintendo switch and the jack was still stuck. Shaye greeted us friendly and professionally and fixed it in less than a minute and didnt charges us. Thanks!!

Bo
Review №67

Have been there twice for 2 different phones and had no issues, they got it done super quick.

ch
Review №68

Evacuating key West for Irma, I fell asleep with laptop on the bed. Pushed it off in my sleep. Wouldnt power on. Took it here. Nice kid helped me, called back in 2 hours, was simply a cable that jarred loose. Went to pick it up, grabbed my wallet, he says simple fix no charge! So I tipped him 10$ and extremely happy. Would give 6 stars if I could.

Ha
Review №69

Shaye was super helpful with replacing my cracked screen on my iphone 8+ and putting on a tempered glass screen protector for me! he also put on a funny movie on the tv so I wasn’t bored while waiting the 45 minutes ~ would recommend if you have a cracked phone

E
Review №70

DO NOT TAKE YOUR REPAIRS HERE!!! I brought in a iPhone XR for a screen repair under an Asurion claim, I left with a new screen but a non working touch screen and face ID- the claim was marked as repaired and closed. Asurion is unable to replace my exact color phone (it is less then a month old) and uBreakiFix is unable to help anymore then telling me to open a new claim with Asurion. The tech I was working with even admitted he screwed up. I was at the store 4 times this weekend and spent over 2 hours on the phone with Asurion to no avail. While the techs were kind it is NOT acceptable that I left a phone repair shop with a phone in worse condition then it came in and being told there is nothing more we can do

Ye
Review №71

Came in here with my broken iPhone 7 while visiting family and Chris helped me out within an hour. This was my first time breaking my phone and he walked me through what was about to happen. Comfortable atmosphere and very clean store. Reasonable pricing and top notch customer service. Thank you ubreakifix. 5/5

R.
Review №72

They gave my wifes computer to another customer. Sat in that place for 45 minutes to learn they gave it away. It was eventually returned to us, but we will never go there again.

Ni
Review №73

Fast and friendly service. Got my screen replaced with in 2 hours and so far so good.

Da
Review №74

Its a no brainer when I need a repair done on my phone. Last time I was here, my phone was slow charging. The tech took a quick look and said the charging port just needed to be cleaned. He cleaned it at no charge! I will always recommend this place for repairs.

Ja
Review №75

Shaye was very helpful and knowledgeable! Would highly recommend this location

Ze
Review №76

Fast fix and up and running again.Expensive, but I couldn’t have done it!

To
Review №77

Had small issue with my repair not working the way it needed. They where extremely accommodating trying to resolve the issue and where true to their refund policy. Great business skills. Highly recommended.

Co
Review №78

Got a new screen and battery for my phone, its like new again and it was way cheaper than buying a new phone.

Ty
Review №79

They replaced the screen on my Pixel quick. They even were willing to put a white front on my black Pixel. Whole thing went buttery.

Je
Review №80

Great service. They take really good care of you. Prices are competitive. Dropped my phone off, went to Menchies with the kids to get them a treat for being good and by the time we were done they had finished fixing my phone. Ive used them so far for 2 phones and 2 ipads. Also they offer bulk discounts so if you have a bunch of devices that need repair, this is the place to go!

Se
Review №81

Brought in my Samsung J7 and my wifes iPhone 7. Was told my screen would have to be ordered and hers could be fixed in a day. After getting back her phone I was told that my part hadnt come in yet, and that they would reach out to me when it came in via phone call. (1 week later) I call to find out the kid who took care of us on Day 1 never ordered my part. Then when I asked to speak to someone in charge, I was told to Google the store. Unprofessional children running an unprofessional business in an unprofessional town. Shocker.

Co
Review №82

The cheapest and highest quality repairs in the area. My kids break things constantly and they fix it like new every time!

Ky
Review №83

Great customer service and it was super quick and easy. Not sure if I just caught them on a good day or not but my 6Plus was done in only 45 minutes and it was pretty cheap compared to some of the other places around Palm Bay and Melbourne. Definitely recommend.

Br
Review №84

I had them replace the cracked screen. Very fast service and excellent price.

Br
Review №85

They did a great job fixing our broken ipad. It’s not cheap, but they do good work.

de
Review №86

I was in a bind and needed a quick fix due to breaking my phone at work. Norman was extremely helpful and assured me that he would have the phone fixed with a very quick turnaround. Top notch service and will reccomend them to anyone who is in the area!

Ka
Review №87

Store is supposed to be open at 10am... no one is there no posted hours...ups cant even drop off their shipment..if it wasnt that these guys are authorized repairs for the insurance I have I would have left by now...

Ju
Review №88

Absolutely, without a doubt, hands down SAVED my vacation! I was visiting from Tennessee and my phone suffered minor water damage and the camera wouldnt work. My sons first beach trip and Disney! The manager fixed it in like 5 minutes and was the NICEST person! You never want to need this service bust its awesome to know the BEST option was right here in Melbourne! Thank you guys!!!

Na
Review №89

Nick helped me hear better from my phone for free. Very nice guy. Helped me out instantly and quickly

Gh
Review №90

I was visiting from Chicago and I dropped my phone at the air port and needed my phone fixed fast so I wouldnt miss my next flight. I called in. I had the pleasure of speaking to one of the managers Chris. He walked me through the process. He even reserved a part for me, and said he would work on the device personally. He was done in 20 minutes and he even threw in a tempered glass for my troubles. I would definitely recommend this place to any one traveling. Or just in need of a quick quality fix. Chris and his staff were friendly, genuine and knowledgeable.

Ca
Review №91

Just plain rude, I recommend taking your business elsewhere.

FY
Review №92

Great staff, did a check, after open up my surfacepro, it worked again. He told me the motherboard shifted and the whole thing git replaced when he open it up and close it again. Did not charge me for it ! I was impressed and I insisted 2 times how much I own but nothing. Will be back again if anything.

St
Review №93

These guys are great. They are very well trained and did an amazing job. They taught me a lot more about my phone than I thought I already knew.

Bl
Review №94

Great place! Cleaned my phone port for free and super nice!

Ky
Review №95

Fixed my LG G2 screen same day. Good hours, good service, competitive price. Better than the other shops I have been to before this placed opened. Thanks!

am
Review №96

They were fast and very efficient. The staff was polite. I would highly recommend them over any other stores that fix your phone!! PLUS, they were cheaper!!

Ta
Review №97

Brought my iPhone 6s in for cracked screen $200. They put the wrong screen on my phone and I was unable to type. I did not know that until I had returned home. Im not sure why they would not test that. I had to go back the next day to get the right screen put on. Purchased screen protector from them and they insisted to put on for me. It did not fit my phone at all. It did not cover the screen itself nor did it extend to the beveled edge. Tried to return and they argued with me that it was non returnable because it was installed and also said thats how they all are which is incorrect. Will never go back.

Dr
Review №98

Lol at one star ratings! Really?This is the Second time I have used these guys and gals for 2 different iphone x’s. Both needed screens. One for cracks, the other for OLED ghosting. It really doesnt matter why they were broken, rather how fast the repair was made correctly the first time. I also had them place new batteries in the phone since, why not? They already have the phone apart and they charge 50% less for the battery when other services are utilized. Win win!They use quality “soft OLED” screens. None of those cheap, LED or Hard OLED screens you see advertised on eBay.Give them a try! Dont be afraid of the one star reviews. Lol at they “dont answer the phone or are rude.” Exceptional attention to detail and care each time I was there. If you are a grumpy person, nothing will make you happy.If that is the case, go next door and grab a smoothie to cheer yourself up before getting your phone fixed and give a 5 star rating.By the way. The picture? Yeah! Thats a rock star. Aka uBreakiFix!

Mi
Review №99

Quick and easy. They even gave me a free phone case since I came so frequently. lol thanks again guys

Aa
Review №100

Great friendly service! super fast turnaround we got a battery and screen replaced in 45 minutes.

Information
18 Photos
100 Comments
4.3 Rating
  • Address:225 Palm Bay Rd NE Suite 191, Melbourne, FL 32904, United States
  • Site:https://asurion.com/repairs/tech/locations/melbourne
  • Phone:(321) 799-6408
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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