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Boniface Hiers Chevrolet
800 S Harbor City Blvd, Melbourne, FL 32901, United States
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Boniface Hiers Chevrolet
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Ch
Review №1

One of the best car buying experiences I’ve had. Salesman Kyle Bron was very professional, and then I had the best sales manager I have ever felt with in Donald Montgomery. Even after i had just about given up. He still pushed enough numbers around, and was able to completely meet in the middle thank you to all. We love our new truck.

ne
Review №2

My husband and i got our dream 2021 Suburban, we drove one hour just for that vehicle, it was all worth it, all staff are so nice and friendly, asking how they could help. Mood helped us with everything and now i can say i have my dream SUV. ❤ i definitely recommend this dealership. They are amazing 👏. I will send all my friends and family there if they need a new vehicle.

Is
Review №3

When you get to the Dealership ask for Moses. He was great, laid back and the whole Chevy team there made my buying experience a great one. They worked with me and the payment I felt comfortable with. Will be recommending this place to my family and friends.

Ch
Review №4

First class dealership. Easy transaction from start to finish. Love the new truck. Brian was fantastic and very personable and knowledgeable on the product. Wouldn’t hesitate to recommend Boniface Hiers Chevy to my friends and family. I’m sure all the staff is great. But my experience with Brian was first class. Nice job, thanks

Do
Review №5

Today I took my elderly parents to look for a newer SUV. After visiting 6 places from Melbourne to Palm Bay and feeling like no one was listening to their budget, our last stop was at Boniface Hiers Chevrolet and boy was it a good stop! We were greeted by Joel who listened to everything we had to say and got us exactly what they wanted and in their budget. He was an absolute pleasure to work with! Joy was also great and upfront with us. Thank you for treating my elderly parents with respect and for listening to their needs and wants! Joy was also great with the financial paperwork. Thank you!!

Vi
Review №6

Matt was very knowledgeable and professional! Everyone had a professional attitude and was very friendly. I told him what I wanted and he made it possible. I had a Great experience at this location.

Ri
Review №7

Shout out to their EXCELLENT customer service!!! Bob, in the service center, made sure his customer comes FIRST. He was able to help ensure a customer with a very demanding job could finally get a very complicated problem fixed on his vehicle.

Da
Review №8

It was a long wait for my Camaro because of supply chain issues, but the car is finally here and it is amazing.My sales rep, Joel was amazing throughout, from ordering until final delivery.Im very happy.

Mi
Review №9

Everyone there is always extremely nice & helpful. This is the 3rd vehicle weve purchased through Boniface-Hiers Chevy and Ill continue to come back. The finance guy, Brian is the absolute best & is always so helpful & willing to follow up. Great experience!!

So
Review №10

I had the best car buying experience! Bryan Gregory & the whole team went above & beyond to make me feel welcome & comfortable, including getting me situated in my new ride after the sale.I will be sending my friends & family to see Brian for their cars. Thanks again!

MA
Review №11

Geo made the purchasing of our Chevy Trailblazer an easy process. Thank you to all of the members who assisted in the process as well.We’d also like to say “Thank you to all the veterans.”It is an honor to have met you all. Thank you for sharing your experiences.❤️🤍💙🇺🇸 All the way!

j
Review №12

The staff was friendly and extremely helpful. Dave and Kyle went above and beyond to ensure we were taken care of. Dave and Kyle created a relaxed environment and did not force any purchases. The knowledge on the vehicles was extremely helpful. Dave’s leadership created a well organized environment making the process painless.

Ja
Review №13

Friendly, found my dream car!! Everyone congratulated me on my purchase!! Mahmoud answered all my questions, and took me on 2 test drives to make sure this was the car I wanted. Will helped me with financing, so I could afford my new car!! And Cassie kept me notified when my car was brought to the dealership!! Thank you All! Very Grateful 🙏

Da
Review №14

The salesman Bryan Gregory, was extremely helpful, professional, and friendly. Actually, everyone from this dealership was amazing. Even Joy from the finance department was amazing.Bryan made sure All the information was clear, and that my truck parts were installed and ready to go for me. I know that’s how it is supposed to be but, good service is hard to find now a days, and this was great service. Bottom line, I would definitely come see Brian Gregory for any other vehicle needs.

Vi
Review №15

Great experience with Carl and Sophia. She explained I would have gotten a car wash but machine was down but could come back to wash it whenever. Carl just admired my Batman decals and liner and told me a story of Doug flutie the famous football quarter back that has a replica bat mobile from the 50’s that sounded awesome. Just awesome service. Very timely and just on point.

To
Review №16

Typical oil change...2 hours seems a bit long considering I made an appointment, but since they are right across from the river, the time went by quickly enjoying the scenery.

Ke
Review №17

I hate the process of car shopping and was dreading it. However, the sales people at Boniface Heirs were not too pushy which was surprising. We quickly found the car we wanted with their amazing warranty and they made the numbers work for us and got our payment down to where we wanted it. We got a decent amount for our trade. Dave Jacobs was a huge help with all of this. He listened to us and thoroughly answered all our questions. I have never financed a car before and Dave Jacobs and Joy Carver were great about really explaining everything to us. You really cant go wrong with the forever warranty they have on used cars. We found out that there is really no catch. Would definitely recommend going here if you need a new car. I would definitely go here again.

Ma
Review №18

Always a great experience with Boniface Hiers Chevrolet. Service is fantastic. My Rep Bobby was very informative and professional.

So
Review №19

I dont like leaving negative reviews but I feel its important to let others know about my experience. And hope the dealership will correct the issues. I made an appointment for an oil change ahead of time. A few days later I took my car in for said appointment. I was immediately greeted by a friendly employee named, Charles. He was very professional, knowledgeable and polite. A genuine people person. He asked if I had ever been to the dealership and I said no, (I am new to the area). My adult son was with me and Charles told us that Brian would be our service rep. While we waited for Brian, I heard Charles tell Brian that I have never been to Boniface and if he could give us a tour. Brian agreed but never did. He seemed more concerned with his schedule and kept repeating how busy he was. He rushed through the paper work and gave us verbal directions to the waiting room stating it would be about one hour. It turned out to be 1.5 hour or more. My son and I noted how dirty and unkept the waiting area was. Trash left on the window and tables such as soft drink cups and food wrappings. Simply put, the waiting rooms were dirty and the service rep was not very friendly. I left there thinking, I would never lease or buy a car from this place. If it wasnt for Charles I would have rated one star.

Sc
Review №20

It would have been appreciated had the salesperson informed me of the $5000.00 ADM, Additional Dealer Markup (over MSRP) when I called to inquire about the car. I have no problems with dealers charging ADMs, however the representative should have been up front with me.

Su
Review №21

Romman at Boniface Hiers what a great guy very informative a real pleasure to work with every step of the way,. What a nice place to do business. Highly recommend !

Ri
Review №22

I have only ever had positive experiences at this dealership. Recently, we dealt with Bobby when bringing in our vehicle for routine maintenance. He offers up what is recommended for service, but is not pushy or obtrusive. Super friendly and easy to talk with. Highly recommend!!

Du
Review №23

My salesmanship name was Joel. He was fantastic. He was not pushy and his intentions were to get us what we need and want that we could afford. We went there 2 times and drove off with a beautiful truck today. He has a great personality and very down to earth. I will definitely recommend him to anyone I know looking for a vehicle. Thanks to Joel we have a nice vehicle to enjoy for a long time. Thanks again!

Ra
Review №24

Excellent service, if youre new B/H ask for Bobby Sternberg knows his stuff,takes care of his people.

Ro
Review №25

We had an excellent experience at Boniface-HiersChevrolet. Our salesman was Matt. He was very professional and had a good since of humor. We worked out a deal that worked for both of us and I am very happy with my new to me car. I will definitely go back there in the future.

To
Review №26

Great working with mr. Bobby the best service I had in a long time if you want great service @ Boniface Hiers Chevrolet

Ch
Review №27

Bobby was very friendly and made the process very easy. Truly appreciated him coordinating rides to and from work while my car was being worked on. A great experience

Je
Review №28

Waited 5 hours watching people come after me leave before me. Only to find out they lost my paperwork. I had to miss not being at my job on one of the busiest days of the year. I was here just to have someone look at 1 tire. This was absolutely absurd! The service consultant Trevor refused to give me information. I had to go to a manager to get him to give me a simple answer. Then he said I left when the car was sitting 10 ft from him. I paid all this extra money on warranties to only go through them to be treated like this

Ma
Review №29

Sophia is fantastic in the service department. She worked with us to get our car serviced sooner than originally planned, kept us updated the entire time, and made getting a rental car seamless. We love working with her every time we go in.

Br
Review №30

I worked with Matt to purchase a new Silverado. Matt was engaging and professional. He listed to what I had to say. Also he was very personable. I would do business with him again.Sales Manager Dave was extremely attentive and very professional. Dave is very engaging and did even more for my vehicle than I had requested. When I came to pick up my vehicle Dave recognized me immediately when I walked through the front door even though I had only talked to him one time before. That impressed me.

jo
Review №31

Kyel the care sale guy and the rest boniface chevrolet dealers gentleman worked hard to get me what I wanted and what I could afford as a monthly payment thanks guys keep up the good work 👏 🙌

Ga
Review №32

Bobby helped me with my cars service. My Traverse needed maintenance. He was very informative and up front. My car needed a few things but I was in and out in pretty quick. Great customer service.

De
Review №33

The associate that assisted me, Moses was very professional, upfront, and honest. He was knowledgeable about the product. The finance associate, Brian was as equally helpful. This was the second new vehicle that I have purchased at Bonafice Hiers and I will continue to be a loyal customer.

Ma
Review №34

Steve Osteen is hands down the best sales person I’ve ever dealt with! Mike Brown and Brian Barolot are great as well! Will recommend them every time!

Mo
Review №35

I normally don’t leave reviews, but I felt as though I needed to give credit where it’s due. Lamont (sales) and Donald (manager) helped me with my purchase of a new vehicle. I have bought four vehicles from different places and this is the first dealership that was such a stress free process. Let’s start with Lamont, he didn’t hassle me at all like most salesman. He was very laid back and I didn’t feel pressured like I needed to make a decision right then and there. #1 sales guy for me!! As for Donald, he helped me as much as possible to get to my price point which is essential when shopping for a vehicle. They both were very accommodating and I am a very happy customer!!! Lastly, Joy for the finance portion, she explained everything to me and I felt knowledgeable about my purchase. From beginning to end this was the best, low stress process I have ever done. Thank you all!

Ma
Review №36

What an amazing experience we had at Boniface Hiers Cheverolet in Melbourne. Our salesman was Joel S. and he was so incredibly helpful, knowledgeable and a pleasure to work with. It was refreshing to have such a smooth buying experience and we appreciated his professionalism.

Cr
Review №37

Brian Gregory went above & beyond to make sure I was able to get into an affordable and good looking car. I just graduated nursing school and was worried I wouldn’t be able to find a car before I start working, but Brian took the weight completely off of my shoulders his attentiveness and knowledge of his job. Thank you so much Brian!

Om
Review №38

Pulled up to Chevy got approached right away didn’t have to wait. Got right into what I was wanting. Romann was my service sale. Awesome work btw. I love the experience of being able to go and look at a car and they explain the features of it and also test drive it which was awesome. Tested a few no issues test driving them they got me what I wanted. Awesome service by Chevy. This is my second truck with Chevy and I love it. Thank you mike for having awesome people working for you.

We
Review №39

Greg was an excellent salesman. Very personable and professional.

Ma
Review №40

The Salesperson who received me on my first visit (Bruce) took excellent care. He adapted his style to my needs and didnt push harder than I could tolerate. Ultimately, he took time to listen to my needs, match me with the car I wanted, and delivered said car with superior professionalism. His knowledge of the industry and my specific vehicle is impressive!

WE
Review №41

JR was great! Friendly, knowledgeable, and not pushy.This was my first time buying here and it’s safe to say I’ll def be back! If you’re looking for quick and easy than this is the place to be.

Ma
Review №42

I paid for an oil change. A lube come with that service. I was told that a lube is standard. However, a lube was not performed on my vehicle. How many other standards are ignored?

le
Review №43

Boniface Hiers and their staff went above and beyond to make our purchase an excellent experience from Cliff our salesperson to Mike and Brian in management. Theyve earned our business for life. We bought our last vehicle from Rosner Chevrolet which was the dealership that was replaced with Boniface. Before we received free lifetime oil changes but our deal is so much sweeter this time with the power train lifetime warranty. Its a great deal for all of their vehicles. This group made us feel that servicing us was their pleasure. Were part of their family now and theyre part of ours. We have always been partial to GM products for their quality and reliability. You cant go wrong with their vehicles. Yes you can get a Chevrolet from a lot of different places but you wont receive the same service or lifetime warranty that Boniface Hiers is offering. Thank you guys. Were really happy with our purchase.

Le
Review №44

Completely satisfied with the service my girlfriend and I received from Joel yesterday. He was able to show us a handful of cars in a matter of minutes and pointed us in the direction of one that was just right for us while also making sure we left there comfortable with the deal we were getting. Great customer service and I recommend this place to anyone, ask for Joel he’ll get you the car that’s right for you!

As
Review №45

I was very satisfied with the service and repairs done to my vehicle as well as the customer service I received from my service advisor Bobby Sternburg. Will definitely be back and recommend them to anyone in need of service for their vehicle.

St
Review №46

Were so grateful for the professional sales and service we received at Boniface-Heirs Chevrolet. Our salesman, Eric, listened and helped make the process clear and quick with no pressure. Our final price was the best in the state. Thanks for the great experience!

Ka
Review №47

Everyone at Boniface Hiers Chevrolet was pleasant and easy to work with. They bent over backwards to make my car shopping enjoyable. I also feel like I got a very very reasonable deal on the new car. I will definitely use them in the future for all the maintenance, oil changes etc.

Kr
Review №48

Matt was fantastic. They tried to make it as quick and pleasant of an experience as possible. I highly recommend buying a car from here.

An
Review №49

Daniel Angel and Mike Brown were absolutely wonderful. The gentleman that walked us through financing was awesome and cant forget Cassie online, too. We walked in with Daniel, Mike gave us a great history of the company/owner, Daniel took us on a test drive and explained all of our questions, then took care of us through the rest of the transaction. There was no pressure and no issues along the way. We had explained that we left another Chevy dealer that we had previously purchased 6 cars with due to an issue of trust. They definitely took great care to give us a very positive experience all the way through. GREAT JOB GUYS!

Va
Review №50

It was a great experience! My sales person, Joel, was very helpful and friendly. Mike in management kept me up to date with the vehicle delivery. Will in finance department was very detailed and explained all of my options.

Jo
Review №51

Great purchasing experience. Brian was great to work with.

ln
Review №52

I am always given the best service by all. I am offered services that I may need and we discuss them. I am never pushed into one, and set up a service when time and money allows. I appreciate all the advice and attention to detail on all of my Chevys.Bobby gives me 200% every time and will work me in if I have an emergency. Obviously his other customers come first, but I never feel like Im last on the list. I only drive Chevrolets, and they have a customer for life.

As
Review №53

Dont waste your time buying anywhere else!!!Stop what your doing drive on down!!!Absolutely appreciate all the work this staff has put in to getting us into the truck of our dreams Moses for taking care of us hes an excellent sales man! Mike Brown and the finance staff for working with us and getting us out the door. It got a little crazy there for a moment but they definitely put there customers first and put all effort into customer satisfaction! Especially for keeping nick calm when he was near a mental breakdown!!! Mike Brown seriously thank you sir we greatly appreciate everything you have done definitely left with a smile!!!Cant wait to come in this weekend and purchase a vehicle from Eric we had a pleasant experience we had to come up with our down payment but we are beyond excited about what this dealership has to offer and how amazing of a sales person Eric has been! He really goes above and beyond for his customers and makes them feel at home!

Da
Review №54

Laymous was great. Very easy process from start to finish. We are very happy with our new equinox.

Cl
Review №55

Brian Gregory was amazing! No pressure, understood what we were looking for and got us in to two awesome trucks! Will definitely recommend to friends! Financing was easy and everyone was wonderful. Thank you to everyone for making these purchases enjoyable and exciting!

Jo
Review №56

Although Honda CR-V’s can sell themselves, It was a treat to have Joel Smith as our sales person. Joel was minimal sales pressure with maximum professionalism! My sister recommended Boniface-Hiers and I highly recommend Joel Smith to anyone ready to buy their new vehicle . I LOVE MY CR-V!!! JoAnn Marshall & Allen McKinnon

Ja
Review №57

Sofia is excellent to do business with at the service center. Fast, responsive, always giving updates via text. Quick to schedule and get the job done. I really appreciate her hard work and professionalism.

St
Review №58

I purchased a 2021 Chevy Blazer almost 3 months ago and I am still absolutely in love with the car! Eric helped me find the perfect car for my son who has special needs while still giving me everything I wanted from it. This is the first NEW car I have ever purchased and the whole team made the process quick and easy for me. Eric definitely focused on my specific wants and needs out of a vehicle and I couldn’t be more pleased. I will be buying all future cars from Boniface!

St
Review №59

Even in these difficult times and shipping delays Bobby and BH Chevrolet kept me informed and provided transportation! Great people do great things. Thanks

Sh
Review №60

Everyone is very accommodating! Andrea is so helpful. The service is awesome. Im so glad I got the service package there when I bought my SUV they do such a excellent job on my Tahoe.Mood in sales was also very helpful.

Je
Review №61

Sophia in service kept me updated as to what was going on with my truck. It took longer than anticipated and they needed the next day to finish. So they gave me a loaner car to use overnight and the next day till mine was done without me even asking! Kim was also very accommodating when I got there to pick up the loaner car.

Sc
Review №62

Excellent first time experience at Boniface Chevy. Brian Gregory... Great team member. Not calling him a salesman, because he didnt sell me a vehicle... He paid attention to my requirements, found the one that checked all the boxes, and let me be selective.I live about an hour and a half from the dealership... He contacted me as soon as the one I was looking for landed on the lot and maintained contact with me for the next 5 days until I was able to make it back to Melbourne.No pressure at all when it came time to buy.

Ro
Review №63

This was a very hard decision to make but everyone at Boniface -Hiers was polite and very professional. They turned a bad experience from another GM dealership into a Blessing in disguise! Eric Swist listened to all my needs and my concerns from the start to the finish ! I said I would never buy another Chevrolet but Eric and the sales team made it hard for me not to continue to be a loyal GM customer ! I am fully confident that if I have ANY problems or concerns they will be dealt with swiftly . Thank You Boniface - Hiers for letting me get a good nights rest ! Robert Dennie

Ci
Review №64

Always come here for any maintenance and upkeep on my Optima and I always leave happy. They’re straight forward about everything and always have a great attitude when I come in. Bobby is usually the one to take care of me and he’s always super helpful and thorough.

Al
Review №65

My salesperson Kyle and the rest of the staff were amazing. They got me the deal I wanted and they went above and beyond to make sure everything worked out. I couldn’t be happier!

Aa
Review №66

Mood was an incredible asset to our first ever car buying experience. He related well with me and didn’t push anything, but instead focused on teaching me about leasing a car. I felt confident and comfortable the entire way and he worked with me to find us the best option. This guy is a friend for life for me!

Lu
Review №67

This was definitely the most reasonable dealership we have ever dealt with. They did not low ball our trade in and we were able to make a deal to get out of a lease and trade in another vehicle to get what my wife and I wanted with no hassle. Gio was very down to earth and made a long day at the dealership bearable. The managers were also very kind.

We
Review №68

Simple oil change with no additional services was supposed to take an hour. Two hours later it still wasn’t done. My husband had to reschedule some meetings to bring me his Toyota so I could make a doctors appointment. $88 for a simple oil change and HORRIBLE customer service.

co
Review №69

Staff was very kind and the process was made easy. I didnt feel pressured like some salesman have the tendency to do. Thanks Joel Smith for selling me my first new car! 😃

Je
Review №70

They went above and beyond to get our truck fixed quickly while my husband was stranded 12 hours from home.

Da
Review №71

Excellent customer service. Bobby was very helpful and informative. Never have any issues or complaints.

Dr
Review №72

Clifford Alford (our salesman) was awesome! He treated us with respect and listened to what we were looking for, and did not try to sell us something we really didn’t want. He also worked with us on the financial end and met our needs. Totally satisfied and renewed our good experience in buying a new vehicle. We will definitely be recommending Boniface Hiers Chevrolet in Melbourne to all of our friends and family.

Ch
Review №73

I will never come back there. Not only did we continually get overcharged for services that were NOT performed, the service department actually screwed up my truck more and made it really unsafe by not putting the injector gaskets back on the fuel injectors while putting it back together!! AWFUL AWFUL AWFUL EXPERIENCE!! Will NEVER recommend this dealership for sales, parts, or service. Nothing but a scam!!

Mi
Review №74

Brian Gregory is an exceptional salesman and wonderful person to deal with buying a vehicle. I would recommend Brian and the Boniface-Hiers Chevrolet dealership to everyone looking to buy a new or used vehicle. The Warranty for Life is outstanding! Exceptional buying experience!

Pa
Review №75

Brian Gregory was an awesome salesman. A big thank you to him and Dave Jacob’s for setting me up

Ki
Review №76

Did a favor for my dad by bringing in his truck for routine maintenance. Bobby made it easy for me and was very kind and helpful. Thank you!

ke
Review №77

Brian Gregory has made this process absolutely amazing. He helped me secure the exact vehicle that I wanted and I did not feel pressured at all. I would recommend him and Boniface to anyone looking for a vehicle!

Di
Review №78

Wonderful buying experience! No games, what a relief. Kind, courteous, even helped me put our lift in my new van, which drives like a dream. The insurance packet gives my wife Angie peace of mind. She is thrilled too.

De
Review №79

Brian Gregory (sales guy) was awesome. I drove an hour to test drive a new Tahoe and I’m glad I did. The car was available and they worked with me to get me the right payment. Thank you guys. Will be sending family and friends to you.

Ke
Review №80

First of all, I love my truck (Chevy 2500 HD 2020) but this week service was horrible and well, lack of a better term - unprofessional. I brought my truck in for a oil change and the squeaking brake issue . I told them that there was service bulletin for the brakes. They told me that I was wrong so I had to pull the bulletin for myself to show them.Then comes the worst part. They came and told me that my truck was ready . I paid, they gave me the keys, then I drive off and look down. To my surprise, there was my glove compartment sitting on the floor of my truck and no filter in my truck. I pulled back in to see my filter was still at the change station and they look at me like I was crazy.I never write reviews but this was the worst serves I have ever had and was treated poorly.......

Je
Review №81

From beginning to the end our experience with Eric Swist was excellent. He took the time to explain the various options for each SUV we looked at. He also answer all of our million questions. If you looking for a vehicle you need to visit Eric.

Da
Review №82

My last experience for an oil change appointment was a very good one. They completed it within an hour, as promised, including an overall inspection of my truck. They also offered a free car wash.My tires were near their end of life, so this dealership matched a lower priced quote I had gotten from a local tire store. I trust the dealerships technicians more than the tire stores, so lll be coming back to get those installed.My advisor for this appointment was Brian, and he was great! He was very polite and responsive to my questions and requests. I hope this dealer keeps hiring people like him!

Ro
Review №83

I had never met Mahmoud prior to shopping for a vehicle at Boniface-Hiers Chevrolet. He was a wonderful listener as to what I wanted and what I didnt want. He took me to numerous vehicles both used and new. I chose an Equinox Premier and love it. He worked tirelessly showing me the features of the vehicle and even programmed my cellphone cell phone into the new vehicle. He was patient, kind and competent. I highly recommend him and the dealership.

Do
Review №84

I’m relatively new to your dealership/service department and your customer service is excellent. Trevor Handyside is absolutely terrific and great at explaining everything. I feel very comfortable trusting Trevor’s guidance and it is a joy to have work performed at your service center.

Ma
Review №85

Sophia did a great job handling my recent service and warranty on my 2018 Silverado. Very professional, accurate and thorough assessment. Lifters fixed with warranty. They caught a weak battery, replaced, and did usual oil change an service check. Truck is running Great Again. Thanks Sophia, thanks AJ.

Am
Review №86

After purchasing a 2017 Cadillac from Mackenzie Garris at Boniface Hiers Chevrolet on their used lot last fall, I couldn’t resist the opportunity of trading that in and purchasing a 2021 Chevy blazer RS! Due to the deals being hot it was a no brainer! To my satisfaction all of my expectations were exceeded and the hands-down customer service and professionalism in each department from sales to service to finance were all amazing! I cannot thank the staff enough for making this such a easy and smooth transition from one car to another! Mackenzie is hands-down the most helpful and honest sales person I’ve ever worked with! Go see her!

Ma
Review №87

Bobby in service is great. Fast, efficient and professional. Need more like him!

Mi
Review №88

Because I couldnt give a half star. Will not recommend I at first gave the salesman a 5 star rating so that he could get his lunch from them. That was until I discovered all of the promises he made to us. He didnt and wouldnt back up. The salesman and the sales manager where both bullies. We told them that the vehicle that we were test driving had bad brakes, the sales manager said there was nothing wrong with them and told us to bring it back. We had an hour and a half drive with bad brakes. The sales manager wanted to make his sale and didnt care that we were driving that far with bad brakes. No courtesy car as promised because the excuse was that there were not enough cars on the lot(?). We later found out that the rotors were warped. There are so many other reasons why I will not recommend this place. Our lives didnt matter but the sale did. When we went back and talked to the General manager to be sure about the brakes, He was rather abrupt with me and said if I said it will be done then it will be done, very gruff man. I asked 3 times of our salesman to see if he could find the items we knew where left in our other vehicles and there was always an excuse as to why he couldnt look. I assumed that it was a bother to him to look for them. The last time I was told there was nothing in the vehicle. So I assume it was thrown in the garbage. It may not have meant anything to him but it was a watch that my Grandson and given to his Grandfather. This is by far the worse car buying experience that I have ever had. I will not go back and I will not recommend and as far as the license plate holder that will be taken off this truck as I am so embarrassed to have the name Bonniface Heirs on my vehicle. I see car salesmen in a whole new light now thank you for that.....Michell Millard

El
Review №89

I was so impressed with the folks @bonifacehierschevrolet . They were personable, friendly and super helpful. Six hours from seeing my Colorado on their website to delivery at work! Amazing! Thank you Mike, Joy and Dave Jacobs!

pa
Review №90

Moses was exelent. I was suffering from heat exhaustion the day I went there. Moses manager did give me a great deal. Exelent as a matter of fact.in the future I will buy a vehicle from moses. Moses is second to none when it comes to helping a customer. After leaving the dealership I did want to go back but spent days in the house not feeling well.Noses thank you so very much and Im so very sorry I didnt buy from you.Patrick

Ro
Review №91

Bobby in the service department really took care of me and I was a last minute fit in. I really appreciate you making time to help me.

ja
Review №92

5 stars? Nope, Id give Boniface Heirs Chevrolet of Melbourne Florida 10 STARS if I could. Their sales rep Joel Smith was patient, courteous, and went WELL above and beyond ALL other dealership car buying experiences Ive EVER had. Joel showed due diligence in selecting vehicles that met my specific requirements (type, price range, and capabilities).Also, Joel surpassed my expectations by allowing me to do unconventional thorough test drives of vehicles responses to breaking, rapid acceleration, quick turns & turning radius, and other tests over a route of my choosing. He even picked me up in the vehicle we were closing on from the car rental return several miles away from the Bonifice Heirs dealership.Finally, the finance manager Will Laurent crushed the competition and my previous dealership experiences deftly. Will displayed calm under my storm of questions and assisted me greatly navigating through the dreaded finance process obstacle course of the past effortlessly. TEN STARS.

Al
Review №93

Bought a vehicle on Monday Ive been trying to get a hold of the the folks that I worked with there at the dealer no luck so far left message, receptionist is rude... its to bad!!! Customer service is terrible after they have your signature....Update: I would like to thank all the staff that was involved With this issue They went above and beyond to take care of my vehicle today.....

Wi
Review №94

I was fortunate to meet Brian Gregory. He was professional, knowledgeable and not pushy. He answered all our questions and was even open to picking me up at my home so we didnt have 2 cars to deal with. Pricing was fair - I looked up the pricing on-line. We bartered about items like a tow package and window tinting, since discounts werent offered. I purchased all the maintenance, dink and if a bird crashes my windshield coverage, so I can sleep better at night. The financing with Joy Carver was also 2nd to none. Joy was patient when my significant other had questions, and I had to walk away for some fresh air. Joy answered all my questions, and was able to get us an awesome rate for the purchase. When we upgrade, I will be coming to this dealership for my next upgrade. Thanks for asking for feedback. God bless.

Ro
Review №95

It was a great experience buying our 4th vehicle from Boniface Hiers. Greg is a great asset for your sales team. He did a great job and so did Mike Brown.

Tr
Review №96

Wonderful team, helped me get an amazing car. Thank you to Lamont and Laymous for getting me an amazing vehicle.

Ni
Review №97

Device advisor is excellent! Bobby communicates and located the vehicle that was dropped off incorrectly by the tow tuck company;

Ni
Review №98

Brian Gregory was nothing short of amazing. Our transaction was friendly, short, and efficient...everything we could hope for when purchasing a new vehicle. Thank you!

Ch
Review №99

Had a great customer experience at Boniface Hiers Chevrolet! I was in need of new tires for the first time since purchasing a used car here, and Bobby was so kind and walked me through the process of purchasing and getting them installed super easily. Once I called to schedule, tires were ordered by the next day, and he even fit me in on that Saturday for the service. When I arrived, Charles was so welcoming and helped check me in quickly and efficiently. The whole installation and alignment only took 2 hours which was much faster than expected. Love the team at Boniface!

Jo
Review №100

Brian was helpful and able to locate what we need. He was successful in assisting to our needs and making our transaction smooth and successful. Looking forward to enjoying the new ride.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:800 S Harbor City Blvd, Melbourne, FL 32901, United States
  • Site:http://bonifacehierschevrolet.com/
  • Phone:+1 321-723-3611
Categories
  • Auto repair shop
  • Chevrolet dealer
  • Car dealer
  • Car repair and maintenance
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–7PM
  • Saturday:8AM–6PM
  • Sunday:11AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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