Awesome!! This is the Bass Pro of auto parts stores. Friendly folks and helpful. The young lady who was the cashier, actually came outside to give me an idea on how to swap my driver side mirror out. They sell tires and rims and just about anything you can think of. I will definitively be going back!!

Ordered parts here. I received exactly what I was looking for at a great price. The parts came when they were expected and were well packaged. I recommend this supplier

A waste of a 9 hour round trip! Was looking for a bed for my truck, found one online at their location. The color I needed. I called and inquired about it. The guy I spoke with said the bed was in excellent condition! Came off a low mileage truck. I asked if it had any dents, dings or scratches. He said no but couldn’t guarantee there wasn’t any “parking lot dings” It’s an “A” grade. I’m not sure who came up with the industry’s grading system but it’s of no help.First they had the stock numbers wrong. I knew they had two in the correct color. BOTH beds were at BEST a “B” grade. The one that I was supposed to get was worse than the one they brought up for me to look at.They offered me $100 off. 🙄 I wouldn’t have bought it for half off but I did see they lowered the price by $700 on car-parts.I have a friend who owns a junkyard in DE and she told my that’s typically what they do.. LIE about condition.Only positive was the woman working the counter. She was cool. I gave them an extra star for only that reason.

Got the part I needed n 2 day s well organized place

I called to see if they had a trim piece to replace one that had blown off of my 2013 Ford Explorer. Jonathan was so nice and super helpful!!! They didn’t have the piece in stock, so he Googled it to see if I could order it online and found it for much less than I expected to pay. He also shared that it’s common for that piece to fall off. His customer service game is first rate! I wish every store or service provider had a Jonathan. He made my day!

They are awesome !!!! I had to get a new engine for my Ford Taurus. Brandon that works there help me step by step kept me informed about everything!! I thought that would take at least a month but they had my car ready in about two weeks and worked with me on my payments they were very understanding and reasonable prices for good quality work. Thank you Brandon and Bruce Auto Parts u have my business anytime I need something done on my car 🥰

Great part selection and great customer service. The differential I bought had signs of problems once I opened it up. They let me return it and swap it for another one on the lot for no additional cost and without a hassle. Thanks, Ill be back!

Better call 1st to confirm what u order online or u could also be upset at yourself for not doing so.

Staff were very nice and accommadating. I will go back.

Great people to deal with

The BEST PLACE to go for Great customer service & prices!!

Very professional employees and very knowledgeable about what theyre getting you for your vehicle.

Got in and out ended getting my AC compressor for my ford taurus and it worked like a charm

Greatest place in Virginia to get Advice, help or Parts. Good service, friendly employees, good prices and on time deliveries.

They always have what Im looking for but the staff could be more friendly.

Will fulfil your needs

I have brought NEW parts for less than they ask for them used .

If they dont have what u need they will get it & at a reasonable price

See Dennis and his staff awesome customer service.

The manager was very friendly respectful and informative. The price was very reasonable. I would recommend Bruces to everyone.

Sold them a used car, all went well.

Deals in parts....friendly staff

I want to stop by an give an big shout out to Bruce Auto Parts for fixing my 2002 dodge neon they did an wonderful job I will be one of y’all regular customers from here on out. When I had no more hope on my car they made an way for me. If it wasn’t for them my car would of been going to the junk but they saved my car. I so love these guys if you need your car fix these guys is where you’re car need to go to be work on. They got my baby baby running again and once again I thank you all that put the time in on my car

Very nice. Gave me my battery at a good price, and a brand new battery at that. I only wished they helped take it off the old one.

Great customer service and speed

They go out of there way to help a customer.very honest and friendly.

Jay has to be one of the best and easiest people to get parts from. Not matter what you need

Reliable to get the parts you need

Placed an order on Monday, they said they would call when ready. I called them Tuesday at lunchtime to find it was ready but I never received a call. Other than that they were great

Got the stuff I needed quickly

I love this place ❤️ Johnathan was really nice and helpful . Great prices 👍 I bought a great transmission from them . I will kindly use them in the future 😁.

Needed a hard to find part. Found it at Bruce’s.Fair pricing, too. Staff friendly and very helpful.

We ordered an AC compressor and it came super fast. We put it it our car and it works great! The price was a little higher than a few other places we called because theyre the only ones charging core fee, but then again the other places were super hard to deal with. So we went with Bruces and were not disappointed.

I came here to get a starter for my 2012 Hyundai Sonata. I just want to give a huge and grateful shout out to Bruce Auto Parts for having the part that I needed. I called several other places who didnt have the part and said I would have trouble finding the part for my car being that it is more new. One of the places I called had referred me to Bruce Auto Parts, you saved my life!! My job requires me to drive and without my car, I cannot work and make money to pay my bills and take care of my daughter. The part was cheap and good quality. My car started up right away once I had it put in my car. I refer EVERYONE I know that has car problems and wants to find parts used and in good shape. It was worth the 45 minute drive.

Good value for parts that have already been pulled for you. I paid a quarter of the price for a part that looked brand new. Will definitely contact them again if I need a hard to find part.

Fast and reliable,on point.Call before arriving

I like👍 that they will install the part that is purchased from them. They were able to 🕵find a part that other 🚗 repair shops couldnt. I received a good price on Im and they were quicker than most repair shops. Very nice and down to earth PEOPLE🤗.

Great place for parts

The best parts and reliable prices

Great Place

Excellent customer service. We were able to purchase a part, have it pulled and out the door in less than an hour! ( It is recommended that you pre purchase and wait at least 24h to pick up)

Needed a truck door only place I could find one at a great price

Friendly people. Good prices. Seem like a dependable good parts/service shop

My favorite place

Rick really helped me out, needing a part fast and he over delivered. Thanks rick!

Great price great parts! Clean, neat and organized! Even have a nice waiting area for everyone too.

Great quality parts! Brandon is excellent to work with!

Staff was very friendly and helpful. The part was ready when we got there, we took it home and worked like a charm! Saved us 250.00!!!!!

Had a new rim for a new car at a reasonable price. Love the life size Dale Sr coke machine too.

I had scratched my truck and decided to have a few other small dings cleaned up (my 06 Ridgeline has 137,000 miles after all). Bruces was easy to work with, provided a quick and fair quote and did an excellent job. My only caveat is it took 2 days longer than quoted, but that may be the norm for the industry b/c the same thing happened to us 5 years ago at Lexus of Richmond.

: they go an extra mile for you.

Great place to get used and new after market parts. They offer parts warranties. Staff is helpful and knowledgeable

It will very good no problem with my purchase

Helpful and polite. Handled a return with very professional attitude. Super nice.

B2B they are quick, efficient and professional. We use them for most of our recycled parts and they stand behind the parts if there is a problem. As a professional installer, I highly recommend them. Rob F

Very reasonable prices, parts arrived the next day after being ordered, packed very carefully. Everything came in as described. Very satisfied.

Car body repair was good but when I picked up my car they did not put the radiator cap back on nor did they put back in the windshield wiper nozzles. I drove away from Bruces and a few hours later my car started smoking due to the fact that they never put the radiator cap back on. I had to go buy a new cap for it. Bruces lack of detail attentiveness really scared me.

Only place to get used parts like wheels and stuff. Fast, cheap, reliable.

Nice costumer service desk. Its a good setup for a salvage yard. Just beware of the 2 day wait on some parts.

Very good place to buy used parts they have the best team very kind people

Very friendly. Helpful. Good too know I didnt have to go any place else .

Called them to place an order for a part they stated was in stock. They charged my credit card and the part didnt come in. After calling and having them call me back they never had the part but would sell me another one for almost twice as much. Asked them to meet me half way and they wouldnt even do that. Felt like a bait and switch. Dont charge someone for a part you cant deliver then try to charge 90% more for the same part. Good business would have been to at least offer to go halfway on the part and split the dufference.

For the most part they always have what Im looking for.

Brandon Tuck is the best parts guy ever!!!

They had the parts that I needed and they was nice about it and they help me out

Ordered a motor from them over the phone I was told a few issues the motor had which I was okay with. I received the motor about 2 days later and it had a big hole on the head, intake manifold broke in half, timing cover smashed up, all the hoses and pipes were literally sliced off. I called back to return the motor and I spoke to JAY told him my issues and he literally started yelling and using profanity over the top of his voice which is completely unexceptable. They still had the nerve to charge me a 20% restock fee on a $800 motor. I spoke to the manger about the issue and poor unprofessional customer service from JAY the manger on the other hand was nice and waived the restock fee after recognizing it was their fault. Overall STAY AWAY FROM THIS PLACE ITEMS LISTED ARE NO WHERE NEAR THE CONDITION ADVERTISED VERY POOR CUSTOMER SERVICE AND UNPROFESSIONAL STAFF.

Nice staff. They had what I needed at a decent price

WORST EXPERIENCE...EVER. Called and got pictures of a dash I needed. Everything looked good, paid, drove 1.5 hours to pick up and it was damaged when being removed. They refunded my money with no apologies...I drove home. You could have at least let me know it was damaged when it was taken out, there no way the person taking it out missed it.

Great prices poor coustemer service

Great place good people good price

One of the best used parts facilities in the area.

Great price and very fast delivery. Definitely recommended, well shop with company again.

Friendly & helpful, knowledgeable crowd, decent prices

Horrible customer service, dont waste your time. Called looking for a rear hub for my bmw and the guy said he didnt have one in Stock. Asked if he could run a parts locator just to help me out I have had this done in the past so I know they can do it he refused and told me to buy the part new... awesome. Thanks guy!

I was able to call ahead and find a hard to find alternator for my Audi. The price was very reasonable.

Exchang parts great service.Fast and friendly.

Jay he’s definitely the worst sales person

Good Customer Service. In and out ServiceOnly reason they dont get 5 stars is because you cant pick your own parts

Great sales and service team. They had the part I wanted and had it available for pick up the business day. Also, the part was cheaper than the competition.

Great place lots of used auto parts very friendly.

Always excellent price and customer service

Called the other day inquiring about parts for my car, spoke to two people and got the vibe they did not want to talk to me or want my business.

Great prices and very knowledgeable and friendly staff. I will be returning

Everybody was awesome

Crazy price difference within a week on a brakelight 95 last week to 120 this week im sorry but this is conpletely uncalled for and insane

I Had To Drive 2 Hours & Was Relived To Recieve The Right Part I Will Definitely Be Back

If you need a have to find auto part that you need, give them guys a call. Good chance they may have it,for cheap

Helpful....Be patient .

Good auto and body repair thanks for fixing my car and its engine :)

Great reeycled Auto parts great people and they warranty all parts

Great staff! Personable, professional and fun!

Customer service good good price👍👍👍👍

Good and efficient, I was very pleased with my service.

Service oriented...helpful, decent pricing.

Great place have everything I have call on and a great prices

Quick, easy and courteous!Fair prices, too!

Theese guys are the best! Hands down!

Great prices, knowledgeable and friendly employees!

Great cust. Svc. Good products

Courteous personnel they know their business