I wish I could rate it more than 5 stars! These people are honestly so helpful! I really don’t know what I would have done without Hunter and Cody helping me all the way, if it wasn’t for them this would have probably gone way south for me. So if y’all are looking for a great vehicle and don’t have good credit, come down here and ask for Hunter or Cody! They will definitely help
This was my first experience financing a car and Hunter and Cody definitely set high expectations next time I’m in the market for a vehicle. They were both professional and straightforward about things and helped me get in a car in no time. They have definitely earned all of the five stars they receive.
Only leaving a 5-Star review because thats the highest it would let me leave! (Plus its in the name, 5-star) These guys are top-notch! Theyre like the Papa Johns of used cars! Better prices, better cars, 5-Star Auto! They are not pushy and it feels more like youre talking to a friend or family member about any vehicle that they have. They will go out of their to help you in anyway that they possibly can! They get you in the vehicle that best suits you and your needs, as well as price range. You wont find a better dealer to buy from all the way around. So if youve read this far, what are you waiting for? Give them a call or stop on by today for your next vehicle! (This review is from a real life customer with real personal experience, not a paid actor)
Thank you Chance, I love it and thank you so much for helping me find my dream car! My experience with you all was wonderful! The staff there are amazing and very efficient. I would definitely recommend you all in the future! Katelyn Adamson
Cody and the staff at five star auto did an excellent job of taking their time to help me make a purchase for our ministry recently. Everyone was very courteous and never made me feel rushed or pressured into making a decision. He was extremely fair and honest in our negotiations and thats rare these days. I would recommend them to anyone who is looking to purchase a vehicle. Thanks again guys and God bless you and your business always🙏
Couldnt ask for a better team to get a great vehicle from. I purchased a Dodge Ram and Emilio was outstanding, friendly (treated me like hes known me for years), very helpful, and went above and beyond any normal lot would. I would recommend this lot to anyone looking for a good vehicle, a team that will take care of you, and I will for sure purchase a vehicle for my daughter here very soon.
I drove a seven hour round trip over the beautiful Tennessee Mountains to find my vehicle at this family owned and faith filled auto dealership. They were not only completely trustworthy but willing to work with me financially. There are no agendas or games with the owners or employees. I left with a beautiful vehicle and new found friends!
Worked with Cody and Emilio this evening to purchase a “new to me” vehicle after mine had been rear ended. This dealership was kind enough to stay open a little late for us which we greatly appreciated with our hectic work schedules. 5 star auto sales by far had the best deals and the best staff to work with. Will be returning to this dealership for our future car purchases. Highly recommend!!
I recently bought my first car from Five Star Auto Sales. Tony and Emilio were extremely helpful and nice and my experience could not have gone any better. I have only positive things to say about their customer service and experience. Thanks Five Star Auto Sales!
Emilio was very helpful with everything I needed. As a sales man he lacks nothing. Was there to help me with any problems I had, or questions. Was very honest about everything even overstepped more than he needed to help me with financing. All around positive place with very kind people. Thank you all for helping me buy a car. 2007 Mustang was what I wanted to get, and it’s what they got me. Thanks again to Emilio and Tony for their help through it all. They were flexible with my needs all the way around.
I bought my Toyota Tacoma here and had nothing but a great experience. Emilio and Tony were so nice and made the process as easy as possible. After going through a horrible car accident and having to deal with the overwhelming medical aspect of it all, the last thing I wanted was to feel pressured or harassed by a car dealership. I never once felt this way with Five Star Auto. They were so kind, laid back, honest and friendly. They quickly worked with me on the price and gave me a good deal without making me negotiate back and fourth. I love my Tacoma and definitely recommend doing business with Five Star Auto! Great people and great business :)
Amazing service!! Emilio was so helpful & made perfect sense over the phone, especially in person!! He made it so easy for us to be able to get into the 2013 Veloster we wanted since we saw it! He gave us plenty of time alone to check out the car and test drive it but when we had questions he was sure to have an answer or search for it!! Completely recommend this place, especially Emilio!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Already a week with my Tacoma that Emilio sold me with the assistance of Tony the manager and all I can say is I’m fully satisfied with the buying experience at Five Star Auto Sales. I had an issue with the alignment and they covered the bill for me and accepted my trade that had high miles on it! Thank You guys...
Great group of guys. Hunter treaded me right on my deal
I bought a car from Jeff at 5star auto. He was very helpful and friendly. He made the process nice and easy. I’m very pleased with the service here. I’m definitely rated this car dealership 5 stars. I will recommend this place and Jeff to my friends and family. These guys are honest and tell you everything you want to know with no hassle and haggling. I’ll return when I need to buy another car for sure.
HONESTY, RESPECT AND INTEGRITY is what you will find with a stop at this business. What a GREAT stop I made! I was looking for a specific type of vehicle and I found it online here. Cody, my salesman, was exactly the type of professional I like to talk to on a lot. He let me look at a few options that I had picked. He answered all questions with honesty and if he didnt know the answer he didnt lie to me! Tony the manager was easy-going. He gave me plenty of options on payments and a great out the door price. I looked at many dealerships before coming to this lot and I am only disappointed that I didnt begin my search with these guys. Thanks again Tony and Cody. You earned my recommendation!!!
Purchased a Toyota Tundra from Five Star. Cody was awesome!!! Friendly, profession, never pushy!! Highly recommend them.
Emilio was our salesperson. He was extremely helpful and friendly. We found a great vehicle at a great price. The service was honest and the process was fast and easy. I recommend this place for anyone looking for a vehicle. See Emilio!!
If you are looking for a used truck look no further! With my husbands long hours and travel finding time to buy a vehicle proved challenging, until we came here. They where so accommodating and friendly. Once we found the truck we wanted we found a few things we wanted changed. They did everything in their power to meet our request. They even provided me with a loaner while they did it! They made a customer for life.
Decent selection. Cody was super helpful and knowledgeable. Although we didnt find what we were looking for, we would go back. No high pressure sales! Check them out!
Jeff Jones an amazing and Godly man. He was so helpful in helping us find a van that we were looking for. I promise if you are looking for a car or truck he will find it. The whole dealership is ran by a Godly crew and I don’t know about others but having a man or woman of God help you in the process of buying a car just makes life easier.
Emilio was very honest and knowledgeable I would highly recommend him.
I went to the dealership to check over a vehicle a friend of mine was interested in. The salesman Jeff Jones was very helpful and let me inspect the vehicle and made me feel welcome. My friend was pleased with the truck (2008 Dodge 1500 Hemi pickup) and bought it the following day. Jeff had all the paperwork ready when we arrived. This was one of the easiest purchase deals Ive ever seen completed at a dealership. Professional and honest. Id buy a vehicle from them in the future.
This is a great dealership. I drove up from Chattanooga to look at a vehicle and Cody was super helpful every step of the way. He even arranged for the dealerships mechanic to check the vehicle over one final time before I drove it home. The dealership also offers a very high quality warranty at a reasonable price. I am very happy with the vehicle I purchased and the price. I would definitely come back to this dealership in the future. Thanks Cody!
My husband and I just purchased a truck from five star auto and I have to say Jeff was a really great salesman. He went above and beyond to get me in the truck that I fell in love with! He didnt pressure me into something I wouldnt want like most dealerships do. Super friendly and down to earth people! I highly recommend buying your next vehicle from them!
Very friendly no pressure to go see what you are qualified to buy. Sales people are kind and are very helpful. Will buy from them again!
Friendly, fair and good quality vehicles for any budget. Bought my wife her dream SUV today. These guys arent out here trying to squeeze every dime out of the buyers. Highly recommend and I will go back to them for my truck very soon.
The service was phenomenal! They were very helpful and really worked to get me into a new truck.
If youre on the hunt for a reliable used car this is the place to shop! Highly recommend you give this place a call and talk to Jeff Jones. He is an excellent salesman. He is super friendly, very upfront about everything on the vehicles, and actually willing to work with you on a good deal. You wont leave disappointed!
Great service and very friendly! Very happy with the help I received from Emilio. They made it easy to purchase a car I had been looking for several months, not to mention they cleaned my car before I drove it off the lot. Highly recommend !
Jeff Jones couldn’t have been more helpful, and is a super nice guy. I brought my son with me to buy a truck, and Jeff treated both of us like family. The truck we decided on was in great shape cosmetically and mechanically. The buying process was quicker than other dealerships I’ve done business with. Would definitely recommend
Best experience I’ve had yet with a dealership. They helped me out a lot getting my first new vehicle and didn’t hassle me over price at all. I told them what I could pay and they made it work for me. Emilio and his father were great and I highly recommend them! Very honest people who want you to have a good vehicle!
Jeff was awesome to work with. I live three hours away from the dealership so all of our correspondence were over the phone. He was helpful enough to take extra pictures for me and give me all the answers I needed to make a decision. They knew how interested I was in the truck and were willing to hang on to it for me until I could down to look at it. Loved the truck before I even got to see it in person, and loved it more once I got to test drive it. They were great and sold me a great truck at a fair price! Thank you guys!
I left work early and drove 30 minutes to look at a car and nobody was there. The hours posted said they would be open for another 2 hours. Would give 0 stars if I could.
The whole dealership was very laid back and honest, no hard sells. Cody is the salesman i worked withand he was very helpful and laid back. Good cars, but also good people to be around when you have a couple hours to spend working out financing and negotiations. Go check them out and ask for Cody!
It was easy the young man that helped me was very nice and helpful!! Emilio Cornelio was an excellent sales man, no push to buy honest in giving us the information on my new van!! Thank you Emilio 😊
Excellent experience purchasing my truck from these folks. I had to drive all the way from North Carolina so I called first for some more photos. I spoke to Cody and requested some photos of the underside of the truck I was looking at as it had been serviced up north a few times, he sent me photos within a couple minutes. Cody maintained contact with me the next day as I was driving up. Once I got there Cody handed me the keys and gave me ample time to inspect the vehicle without hovering around me like a typical salesman. While the truck I was looking at wasn’t completely perfect I appreciate that they don’t hide the imperfections, like painting the undercarriage. I didn’t catch his name but the manager also did an excellent job offering a warranty for a reasonable price which gave me peace of mind driving off. In my experience these guys price vehicles fairly the first time and they know it. The staff was great and I felt completely at home as I was signing the papers.
Awesome group of folks over there. Got a fair deal on my trade. Jeff and Tony were awesome and patient while waiting on my out of state bank to process everything.
If your looking for an excellent car buying experience, look no further than Jeff down at Five Star Auto. Not only is Jeff the sincerest car salesman Ive ever met, he and the sales team make customer service a top priority. If a car or truck need should arise in the future I will definitely be seeing the sales team down at Five Star Auto.
Really couldn’t ask for a better car buying experience. These guys hooked me up and I’m so satisfied with my car. Emilio helped me tremendously. I strongly recommend this place to anyone looking for dependable used cars at a great price.
Cody Perkins is our awesome sales man. We were very pleased with our purchase and we feel we got a great deal. Very nice people that work there also. Thank you Cody! I definitely would recommend going there for anyone who is looking for a vehicle.
Had a great experience at 5 ⭐️ Auto today. Jeff Jones was excellent to work with. Thanks for the great experience.
Good prices and friendly people. Will be where Ill go for my next vehicle purchase...
Five stars for Five Star Auto! We purchased a truck from Emilio and he made the process so easy. Honest, friendly, and knowledgeable throughout our experience. If you’re looking for a used vehicle, this is the place!
Fantastic experience!!! No pressure, honest and refreshing in the car business. Five Star has a quaint little shop with nice vehicles. Bought a Mazda 2k under blue book. Great little surprise...keep up the good work!!!
Bought a jeep from Cody and was well taken care of! Was the best buying experience Ive had
Really excellent respectful people outstanding performance get generous they know what their doing and thank you all for your help and support
Great experience, and awesome employees. Big thanks to Jeff Jones, and the staff at Five Star for doing such a great job. Highly recommend!
A very bad experience. Me and the seller make a “deal”. I sold my car have the check ready for it, and the car was not even washed! Seller told me the day before that the car would be ready. And was not even clean!
I spoke with a sales rep ( Cody) back in October. We discussed a Nissan Titan truck . He urged me for a deposit az he said he had a few people looking at it. So gave him my cc number and allowed then to take a deposit . They hot me financed and did a good job. The day I was supposed to fly up to Tenn to pick it up I got held up at the airport and messaged him that there was a problem and did not know what was going on.Well I was not able to contact them for a month and they did sell the truck, which I understand and is fair. Because of the unfortunate incident I only asked if they would be kind enough to refund my deposit since they sold the truck and made their profit. I was told no yesterday and that it was non refundable. I was never given any paperwork with a reciept stating this.. To me is just good ethics and morals to do so even after you still made your profit. $400 is not as lot to ask to be refunded. I tried to talk to the owner Tony 3 times but each time a young guy would say he was busy and he would call me back. Never did... I believe they are good people,just this one incident did not work out. So I was just unsatisfied at the outcome of this business transaction.
My husband and I bought our truck here, and seriously y’all. LOVE this dealership!✅ Reasonable prices✅ Quality vehicles✅ Easy to understandAwesome employees too.. Cody was great to work with!Thanks guys!
Jeff absolutely went above and beyond to get my son in a nice vehicle! Highly recommend Jeff if your looking for honest car dealer and excellent experience!
This place is by far the best customer service I could ask for. No hassle, very helpful, and honest. Everything that you need when buying a vehicle. We was gonna be late, and Jeff and his supervisor stayed over to help us get the car we wanted!! Five star auto is definitely a fitting name.
This was the BEST experience I’ve ever had at a dealership. Everything from start to end was stress free and easy! Highly recommend Jeff Jones who treated us like family! Not only did he get us our dream car with zero money down but exactly what we were looking for in payment price! So happy we got to work with them!!
Emilio was great! I called from out of state about a truck and he helped me handle everything and found me financing! Very friendly! I had a good experience with them and definitely recommend if you are looking to buy a vehicle go and ask for Emilio!
Jeff Jones was great !!! Found a car....he got right on the paperwork for us and we were in and out in no time. The best car buying experience I have ever had !!! Thank you 😁
Jeff Jones was amazing to me and my wife would not give up on me until he could help me went above and beyond to get me in a great car with lower payments and was so kind and helpful with my whole experience I would definitely recommend anyone who wants a great used car with a kind helpful staff to go to five star
Like to shout out to Jeff for the excellent customer service. I was out of town for a couple weeks and he got the ball rolling on my new car. He had my terms for financing and down payment ready for me before I even got back. Being a truck driver my time home is limited and precious to me and my family and it’s usually an all day affair sometimes 2 to get into a car but not Jeff. He had everything set up for me when I got home so from truck to dealership and driving off in my new car under 2 hours. All from over the phone. Can’t say enough good things about this guy so if you are looking for great car at a great price and an awesome customer service experience go down to Five Star Auto in Maryville and ask for him by name. Definitely a future repeat customer.
Jeff at Five Star did a great job getting me my new car. They did everything they could to get me the best deal possible!
Recently purchased a truck through Jeff Jones. Jeff went above and beyond to see that may needs were met, during the process of this deal, and this was not your normal vehicle purchase process. Jeff had the truck checked out for some possible repairs that were pointed out after the test drive. Had the repairs taken care of and also Allowed me to take the vehicle to my choice of mechanics for a complete inspection. Stayed in constant contact with me throughout this process which took approximately one week.I would highly recommend Jeff should this automotive dealer have the vehicle that you are looking for. I personally feel the amount of interaction and the time spent in this purchase experience, more than qualifies my review and my recommendation. Again this was not your typical purchase and folks this youngman hung right in there with me throughout and was compelely honest and accommodating.I cannot recommend this youngman enough should you decide to purchase through this dealership.May God bless you Jeff for your honesty and your honor.... Sincerely 🙏🙏
Five star auto is awesome! I looked all around and five star had the best website, great selection and great deals! Jeff Jones helped me get the car I wanted, with no money down! I love my new car! Thanks Jeff & Tony! I highly recommend them!
Jeff & Tony were absolutely AMAZING! They were so patient with me, never once rushed me into signing anything. This is the most comfortable I’ve ever been at a dealership. They’re so honest & helpful. Will definitely be back for my next vehicle!
Had an amazing experience buying a truck here. Jeff and Cody were so helpful and Jeff went above and beyond to get me into the truck I wanted. Thanks for the awesome customer service!
The guys at five star auto are great. Jeff was amazing. Will definitely do business with them again. Thanks guys, you are greatly appreciated!
I purchased my 2014 Toyota Camry from Cody and Tony and I love it very much! They’re great people and I got a great deal! Very nice and friendly environment and very willing to help you get what you want. Will definitely go see them for future purchases.
Great people and amazing cars! Highly recommend Jeff went above and beyond to help me!
I was out looking at some trucks and came across Five Star Auto and I’m glad that I did. Jeff was awesome to work with and I would recommend them to anyone. Thanks Jeff.
Brought a friend there to pick up his new car and met Jeff. I found a car while I was there that I fell in love with and I swear it was calling my name. Went back with my 1099 paper work for financed and drove away with my beautiful car 3 hours later! Thanks guys! Very professional, very straight forward honest guys. I highly recommend them
I really need to leave a good review of this business. I’d been looking for a good used Toyota Tacoma for about a month when my best friend pulled one up on her phone at this place. We dropped by without giving them a heads up because that’s how I like to check out a used car. We were greeted by Cody who is very polite and courteous, he left us alone as we looked the truck over and only offered the keys after I asked if I could have a test drive. He was completely up front in saying they just got it from an auction and read the Carfax back to us verbatim that my friend had already pulled up before getting there.I decided I would buy the truck later that day and called them to say I would be arriving back with money near closing time and they were more than happy to wait for me. Not all of the creditors had responded back so Tony suggested I go ahead and take the truck to make sure I liked it and we’d wrap it all up on Monday. Took it home for the weekend and found everything in perfect working order. I went back Monday after work to wrap up the paperwork and left very satisfied. On the way home I realized I forgot to get the temp tag and called Tony the next day to tell him I forgot to grab it. He was very apologetic and said he’d get it right to me. I got home from work the next day and found it in my mailbox. That kind is service guaranteed I’ll be checking with them in the future for any used cars. This isn’t your typical used car dealership, this place just wants to do business and keep you as a customer.
Jeff was personal and professional. When he found out I was looking for a truck, he made sure i was done looking. Jeff made it happen and I would recommend him to anyone looking for a great deal on a used car.
I have been looking for a diesel truck for months. Jeff and Tony were very nice. They were very upfront and honest with me. I %100 recommend Five Star Auto Sales to help you find your next vehicle. They made my buying experience easy and stress free. I’m so Happy with my Duramax. Thanks Jeff and Tony! Thanks Five Star Auto Sales!
Cody was great to work with. Made car buying a piece of cake. Great experience.
The guys at Five Star were very helpful and the buying experience was the best car buying experience Ive ever had! It was not stressful and they made it fun and exciting. I didnt feel pressured in any way and they gave me a great deal! I would do business with them again!
Quick Service and great experience. Def recomend jeff jones
Very great service. and very helpful would recommend to everyone. will be coming back again.
Jeff was very helpful. Walked me through a first time buyers program from point A to B. Everything was made very easy and done quickly. Great place and people to work with.
Jeff was very helpful throughout the whole buying experience. Answered every question we had. We bought an 07 Chevy Silverado and the truck is awesome.
Great customer service and very willing to go out of there way to make things work. Thanks for the great car buying experience Jeff and Cody!
Jeff Jones and the crew were awesome!!! They helped with buying my first car and walked me though it all! Thank you guys! Y’all are awesome!
Jeff made the experience pleasant by negotiating a good deal and being respectful of our time and preferences. Thanks Jeff!
Our salesman Cody was awesome! We will buy our next vehicle there!! Love it! Thank u Cody and Five Star Auto!!
Nothing but good things to say about Cody and Jeff over here! Cody went out of his way to help me with some things on his day off and was extremely diligent walking me through my first vehicle purchase. Definitely recommend this guys for any of your car buying needs!
I bought a Nissan Frontier from Five Star Auto in April of 2020 and test drove it twice with no issues. They told me it was a great truck and that there was nothing wrong with it, but the transmission went out halfway to Knoxville. I will never even entertain the thought of buying another car from them because of their dishonesty. They also offered me 3,000 dollars for my Infiniti G37x that has never had any issues and is a $7,000 car. The offer was disrespectful but the fact that they sold me a junk truck is the bigger issue. Avoid them at all costs.
They sell cars. Who knew. Overall decent prices and helpful.
Great customer service, easy to work with. I would def recommend.
The entire purchase experience was amazing! We purchased with Cody and the whole purchase was very quick and easy. The people are very helpful.
Jeff helped me with a great car for my son. He is an awesome Salesman and is very honest. He takes time to go over every detail. I would definitely recommend and buy from him again.
What a great experience my Wife and I had on Saturday with Cody and Tony at Five Star Auto. We purchased a gently used Nissan Titan from them. The entire experience was enjoyable and they were great to work with. Thanks Five Star!
Truly happy and satisfied with how my wife and I were treated. They were friendly, professional, helpful, hospitable, and honest. I was not pressured into buying something I didnt want. I got a great deal on the truck I bought. John was very professional, polite, and made sure I was happy with my purchase. The radio in the truck I bought didnt work and they replaced it with a brand new one. So much better than pushy rude motor-mile salesmen Ive dealt with. If Im in need of another vehicle, Im definitely coming back. Thanks John, and thank you Five Star Auto!
This dealership is amazing! They go so above and beyond to take care of their customers. 5 star service, 5 star vehicles, and a 5 star dealership. I will NEVER buy my vehicles from anywhere else!
Just bought a 2012 Nissan TitanJeff & Tony were very helpful with the transaction.I highly recommend them for any and all of your vehicle needs. I would buy again from them.
Five star auto doesnt play games and is super honest! They are super knowledgeable! Zero pressure to buy now, but youll love the car you do buy!
Jeff was very helpful and the process was easy and fairly quick! He helped my fiancé get a great deal and the best interest rates he could get. 👍🏻
Jeff Jones was absolutely amazing!! Thank you so much for all your help!
Jeff was awesome! No pressure, no hassles, just honest, helpful guidance on buying a great pre-owned car! I never enjoy the car buying process but I would do it again at Five Star Auto any day!
Cody was super helpful and 100% honest from the beginning. We were able to secure a good car at a good price without any of the typical “dealership hassle.” I highly recommend this dealership!
This is a Great Team, they work together on trying to get customers takin care of. That is the best way to get repeat business in my mind. Thank you again for helping and getting our family and friends the vehicles that they wanted.