Ashlie was a huge help and very easy to speak with. The entire team made it a pleasant experience and they were honest about what was taking place from the moment we walked through the doors. Thank you Ashlie for all that you and your team going and doing above and beyond to assist us with our vehicle purchase.
I LOVE my new 2021 Dodge Durango ‼️ I am here to tell you I do not like Saleman, BUT this man right here, John W. Turner at Tristate Nation in Maryville is AWESOME!! He let us drive a car home to see if I liked it cause he knew it didn’t ‘Wow me’ After a lot of praying I went back to see John that next day and he knew he was right. I didn’t like it. So He spent ALOT of time with me & my husband finding ‘MY car’, the one that made me say... WOW!! That’s the car!! He is not pushy at all. He is a busy Saleman because he treats you like family and won’t let you buy just a car. It has to be YOUR car, the one that WOWS you. That’s why is so busy, he treats you good & honest. So THANK U John W and Tri State Nation I ❤️my car‼️‼️ and yes ......“I’m driving it like I stole it!!” 👍👍👌👌😀😀
Ashlie helped us find the right sedan and lowered our payments to what we wanted.
We were headed to Canada and our DEF system shut down . We called multiple dealers and nobody could see us for days or didn’t have a mechanic on staff .We lucked out and were blessed with a cancelled appointment at Maryville Dodge which was about 60 miles away from out 108 miles before the truck shut down .We were at their mercy . Parts were 2 weeks back ordered and we were stuck .We parked our RV at morzinga Park what held our breathe .Mike the master mechanic had us on our way and out the door with nothing short of a miracle . He took extra care to loosen seized bolts . He even sent Sharon to go buy candle wax . Which btw worked saving us money and time .I at this point was expecting a bill of more than 4K based on what I read online . . My dealer experiences have mostly been bad with sketchy price gouging. But my faith is renewed . I will drive 1000 miles to go there again. Unbelievable service all the way around . I can’t thank them enough .
Couldnt have asked for better service! Great people working there, they dont give you that vulture feeling when your looking for a vehicle!! Highly recommend!!
Tim was great! Courteous and helped me find a great car within my budget! Really pleased with the service.
One of the salesmen acted like a child because I chose to deal with another one. I would say that the purchasing part was good.
My wife and I traveled from las cruces, NM to pick up a truck and I’m glad we did. We dealt with Tim White and he was awesome. He sent me any pictures or videos that were asked for in a very timely manner. We flew into Kansas City, MO and Tim had someone pick us up at the airport and take us to the dealership. Very nice people, couldn’t have asked for a better person to work with. Thank you guys so much!Update, after getting home from the long trip my wife and I noticed a few things on the dash not working. I set up an appointment at dodge here in town and they flashed my system lots of different items came up within running that flash and I called tristate to see if they would take care of the problems that are now showing. Well sure enough they covered everything! They were great with getting it taking care of they called my dealership and I just picked the truck up. Definitely worth the time I took out of my week to get my truck from them. Would suggest them to anyone! Thank you again tristate!
McKenzie was great to work with! Shes fast, accurate and friendly!
Very happy with the service as well as the process of seeing what I was able to get into as far as a vehicle goes! If you need a new vehicle i highly recommend Tyler and Charlie at tristate Chrysler very very helpful in getting me into the vehicle of my dreams! Thank you all so much for all the help it made it a very smooth transition!Brandie Patterson
I have been in sales work for a number of years and asked the owner for a listening sales person. Alex Brown not only listened and usually one step ahead in having answers way ahead of his years. I drove away with a BIG experience far above my expectations. Thank you and God Bless🙏
My wife and I would love to say a huge thank you to Quentin. He was super nice and very helpful. He made sure that we got what we were looking for. As we were waiting for everything to fall into place he would chat with us and made sure we were comfortable. We are so happy to say that we are part of the TriState family.
The team at Tri State Jeep was great to work with. Kory was very knowledgeable and made sure all of my questions were answered. He and Charlie made sure I knew all of my options, to make the decision that worked best for me. Thank you both for all of your help!!
True to his advertising word Tod Hill cut me a check on the spot
Everyone was so nice and friendly. They went out of their way to answer all of our questions. They made sure we were in good hands with Alex Brown! They were awesome!
Kory Olson was my salesperson. He was awesome. Made transactions smoothly. Answered every question and concern. Very knowledgeable about the vehicle I was buying! Went above and beyond making sure I knew what I was purchasing!
The Gladiator is an awesome vehicle, and Tim White did an awesome job of helping me custom order the one that I wanted.The Hydro Blue was a late-availability color for the Gladiator. I started working with Tim in July, and he was wonderful to work with, as I checked in every week or two for the ordering process to begin. On 9/11, I was *Finally* able to place my order, and it took 8 weeks 1 day for the truck to be built at the Toledo factory, loaded on a train to Kansas City, and finally loaded on truck to Maryville.The truck is a 6-speed manual transmission -- you dont see many of those any more. Tim helped ensure the truck has all the options I wanted.I started my own business a few years ago, and I was nervous about the process of financing the purchase as someone who is self employed. The finance manager made the process as painless as it could possibly be.The staff at Tristate went out of their way to make me and my family welcome and comfortable during the delivery process.If you are in the market for an upgrade to your current vehicle, Tim is the first person you should go see. He took great care of our family, and he will do the same for you.Ryan Losh, O.D.Losh Optometry LLC
The sales men were amazing and jumped through hoops to make sure I got exactly what I wanted. They have a great selection on the lot. The entire team makes you feel like family. Thank you guys!
Definitely ask for Kory! Came to do a trade-in/new buy and he had so much done before we even arrived! Very friendly, answered all of our questions and has a great personality! Thanks for making our experience so smoothly and with speed!
I enjoyed dealing with the salesman and had an easy time getting all paperwork done. They were very helpful and courteous.
Tri State Chrysler Dodge Jeep RAM made my buying experience amazing Rick Moss were both amazing people in helping me look for a new car in my price range. They never once made me feel like they were pushing me out of the price range I wanted and they gave me the most amazing experience.
My husband and I would like to say thank you to Quentin. He was friendly and made sure we got everything that we wanted. He was very personable and made us very comfortable. We are both very happy to say that we are part of the TriState family now.
One of the most painless buying experiences I have ever had. I truly thank Logan Gibson and all the guys at TriState for putting in the time and effort to help me find the perfect truck. They are a great group and I would not hesitate to work with them again!
First of all, thank you very much for everything. Everyone was extremely helpful and went above and beyond to make everything as smooth as possible. If you’re looking to buy a car Todd Hayes and the fine folks at Tri-State are the people to see.
Came in for oil change and was right in and out. These guys are always super nice and helpful! :-)
Gotta give these guys a 5 star. Very easy to work with, and they were always concerned about making the customer happy. No matter what “deal” you think you have from a larger dealer, always check with them. The entire team couldn’t have been more professional. Never felt like the typical “car dealer”. From Tim, to the manager Charlie, to the finance guy, it was like actually dealing with people whose main concern is making sure you come back for your next purchase. The dealership isn’t the “fancy marbled floor dealership”, but I promise they make up for it with their quality of people.
Went to Tri State looking at used vehicle and drove off in a brand new Jeep. Tim and Charlie were so supportive and helpful the whole time. They worked their hardest to get me something in my budget and make me happy. I would recommend Tri-State to anyone looking for a new or used vehicle.Also a shout out to Patrick and Jeremy for helping with the finishing details!
My husband and I came up on a whim to look at the Ram Longhorn and this truck had everything we were looking for. Kory was a great salesman, no pressure and very knowledgeable. We enjoyed our time there and will consider doing business with them again.
Janice and I appreciated all the kindness and support that we received from the Tri-State Team! You made it so easy purchasing a new car!
Kory was a great salesman. He worked, and helped us through the stressful process of buying our first, new car. Charlie was also a GREAT Manager. Thank you both for all your help!
Had some tires put on and they got me out of there 2 and a half hours later after finding a oil leak. seemed luke a decent enough bunch to work with
Tim White, the sales rep, treated me wonderfully. The sales manager, Charlie gave me a ride all the way from Saint Joe and we had a wonderful conversation about quitting smoking. Wish I could give them an A+ out of 5 stars!
Fast and Great Service as always from Tri-State! First Jeep purchase, excited for the adventures ahead!
Tim White was great! Worked out deals to make sure I could afford payments. Great service and very family/friendly atmosphere. Will definitely return for service and automotive needs!! Also thanks to my cousin Charlie!!
Great, friendly, straightforward dealer with sales people that are very customer focused. Just purchased a Wrangler from them and would purchase vehicles from them again.
We we’re very happy with our experience at Tri State Chrysler Dodge Jeep Ram today. Patrick and Charlie were very helpful and we didn’t feel any pressure. We felt like they went out of their way to be very helpful. They were very accommodating and straight forward. Highly recommend Tri State In Maryville, MO.
Working with Ashley was so great! She is very easy to talk to. She is very helpful with a very cheery attitude. No pressure, just helpful. Id definitely go to her for any car needs.
Great experience buying a new car! Great salesman and Sales manager! Awesome finance staff and just a good all around experience.
Tristate CDJR is almost 90 minutes away for us but because we had heard great things about them we decided to head North. Couldn’t have picked a better dealership for our first truck buying experience. A couple of test drives later we found what we wanted, the price was right, and Ram! ... we were truck owners. Todd, Tim and Charles are among the best in their field and helped us through the process with expert advice. We feel they got us exactly what we needed to pull our 26 foot trailer with room for future expansion if we want to. Icing on the cake was a home delivery!We’ll be back if any of our other vehicles need replacing!Thank you for a great experience!
Tim sold me my jeep and was great to work with. He took his time and explained everything to me and asked if I had any questions. He showed me all the options on it and stayed past closing time until I was done with all the paperwork. Very nice to have someone so great to help me.
If you are looking for a new Jeep or any vehicle at all tristate is the way to go! Best customer service there is! Ask for Jared and he will get you in a new vehicle fast! Easy and pain free! Big thanks to Charlie also!
Good service, friendly helpful staff.
Very nice salesmen and very nice place
It has been a great experience to trade for my new jeep truck at Tri State with the assistance of Patrick Normandeau. Everything was made supper easy !
Mr Turner at Tri state in Maryville made sure that I was taken care of when my car broke down at my brother in laws funeral. It was so nice to not have to have my mechanical worries add to my already bad day! Thank you so much for always going the extra mile to make me feel like your family member!
We just bought a 2019 Jeep Cherokee Latitude from Tim White. Ashley, Charlie, Tim and the staff were great to work with and answered all our questions.Wonderful experience, they make car buying fun. Thank you everyone.
I found the exact used vehicle that I was looking for at Tri State. I live 300 miles from them and they were extremely helpful with sending me detailed descriptions, photographs, and lengthy videos of the vehicle I was interested in. When I arrived there I found that everything they said and showed was true! Good honest people!!
Tim was very helpful, accommodating and not pushy. Answered all our questions and had to stay late, so sorry. Bryttani also helped by guiding us to the vehicle we needed for towing behind an RV. We love the jeep trailhawk. Thank you both very much!!!!!
They where amazing. We had a headlight go out on vacation and they go us in and we where able to leave by the end of the day and on time. Chase there employee was amazing he mad sure it got done that day!! Thank you so much.
The only one who i let work in my car
If you have not been here lately you should check it our again. There is a new manager there named Charlie that will make sure you get the easy going great customer service that you deserve and that most big dealerships just dont bother with anymore. Great deals and a great staff!
Fantastic experience! Definitely recommend.
Had an AMAZING EXPERIENCE!!! Very helpful especially in my situation!! Tim and Charlie were both very helpful!
Kory Olson was a very professional and helpful with the purchase of our new truck!!!
I am very pleased with Tim in getting me everything I wanted so I could take home my new Jeep Cherokee. Everything fell into place perfectly.
I was traveling and they got my truck in found the problem fixed it got me back on the road...Thank You Guys in the service department and to Both Ladies (Brandy) Thank you
This is the place to come for great vehicles with salesman that give you the best deal possible! After the sale youve got a wonderful service department that takes great care of you too!
****THIS TOP IS AN UPDATE****** I’m leaving part of the first post, because I want you to see what great lengths they went to help me, they went above and beyond, the prior feedback is below the updates.Yesterday I had a response to my post, it was positive to being with, never negative. I was contacted by the owner Todd. I’d always hoped to purchase here to begin with, just what I was needing wasn’t available to be on the lot (they had a ton I loved, just out of my price range). I was budgeting while needing something with a warranty. Within a couple hours of going over my needs, he found my car, and in the color I wanted! They drove it up to me from Kansas City this afternoon. He beat a competitor price, was on point from the beginning with none of those back and forth issues you find at the big dealerships. The process took little time, they respected my wishes of wanting to finance through my personal bank. The service was excellent. It’s a very laid back and relaxing atmosphere. Todd was even on site and I met him. You could not ask for better service.PRIOR : The staff are very nice and welcoming. I’d been in several times, but I wasn’t able to purchase from them because of my budget. The process itself took some time, I at the time fell through the cracks and was forgotten about, until a week or so later when I contacted them. ( Note: This ended up just being bc a former employee hadn’t passed along deals that was in the works etc., so thankfully I connected them again. So if you may have not heard back, definitely call then because they do care. If the vehicle maximum amount you want to spend, and/or payment range is out of your range, don’t give up, because they will help you. If you can afford what is presently or immediately available, don’t shop around, work with them, because I guarantee you, this is your place.Keep it local, we need this dealer to remain in the community. And don’t be afraid to reach out, they listen to you and will help no matter what you can spend, I found this out. The owner isn’t someone who wants to be hidden and just make money. I experienced that he does care, regardless if you spend $10k-$70+k. The entire dealership is there to help.I highly recommend Tri-State.
Had a great experience. Patrick and charlie did a great job. Got me a great deal. Come see patrick to get it done right. Really happy with tri state!
Amazing service and Great Staff Thankfull for Tim White and Charile For Helping me with a New 2019 Jeep Renegade
Charlie and Ashley at Tri-State CDJR were awesome. We had been to 2 other dealers and called several others with terrible customer service. Charlie and Ashley actually listened which is what the other dealers were lacking. They got us exactly what we wanted and worked hard to meet our needs. We will always return to this dealership.
Ashley was very helpful in finding just what we wanted and fitting within the budget. She went above and beyond!
My salesman was Patrick and not only was the hospitality top notch, he helped me find the perfect car for my price range and I couldn’t be happier, I will definitely recommend everyone to Tri-State
This is our 3rd experience with Tri State. We bought our first new car from them 3 years ago and our son just bought his first new car about a month ago. We just traded our car in for a brand new Jeep today and we couldnt be happier!!! This is the place to go!!! Thank you to Todd and Ashley and the rest of the staff!!!
I had a great experience viewing the vehicle I wanted, and the saleswoman, Ashley, was great! Ashley went over all of the neat features, and when we got to paperwork she kept everything light and fun!
Really love buying my car at tri state.. Very nice salesman... Worked with you on price.. very glad I went here
Ryan Lanman and Charlie Basham were awesome to deal with. Very happy with new Jeep Cherokee and the Tri-State Family.
I always have a great experience at Tri State! Love my new Jeep.
Ashley Hillyard was fantastic!!! She helped me and knows her business. I recommend her. She was in the dodge chrysler jeep building:)
Guys bent over backwards pretty much to help me get in a vehicle, Patrick was an awesome help!
We just bought a Jeep Cherokee from Ashley Hillyard, in Maryville Missouri. She was very knowledgeable about all the jeeps & she found the perfect jeep for our lifestyle. Thanks
I was looking into a certain Challenger for my wife. She spotted one at TriState Chrysler Dodge Jeep Ram and I talked with Abbey. She was very knowledgeable and answered all my questions/concerns. I recommend working with her when you have the opportunity to visit TriState.
Patrick Normandeau was great. I would recommend him to anyone.
Had a great experience purchasing my first vehicle from Tri-State...great people to work with at a very competitive price. Thanks to all of you for the great service!
Great atmosphere! Pleasant to work with. Thanks!
Great staff! Very friendly and Ashley is amazing !
This is the best dealership I have felt with. Tim White is the only salesman to ever sell a vehicle to my wife
Couldnt be happier with my experience at Tri State in Maryville, MO! Ragen Barlow helped me find my JEEP WRANGLER UNLIMITED SPORT 4X4 SPORT UTILITY 4-DOOR! Ragen helped find the specific features I wanted for in my jeep and within a couple hours, I had multiple jeeps to pick from. Always willing to help, answer any questions I had and full of knowledge! Great experience !!!
Stood at ford parts dept for 10 minutes. People looking but not offering help. Oh well, lost a sale. By the way the little bell on the counter is useless, maybe only dogs can hear it. Sure doesnt work on any employee at tri state ford!
Ashley Hillyard was very friendly and helped us with any questions we had!
Always answers your questions.
Chris Wilkymacky was very professional, knowledgeable and courteous.
Very friendly and accommodating staff.
Great people to deal with.
Very helpful, courteous staff
Great people to help
Friendly staff
Just okay
Oil change Service is Great definitely recommend.