Quickly and expertly repaired my vehicle after I was in an accident. Professional and constant communication about the progress of my repair.
HIGHLY RECOMMEND! They were professional, answered all my questions, they regularly call you with updates do great work and they do it fast. Also my little one got sick and I couldnt come to get my car for a week after it was done and not only were they really understanding but they kept it for days without issues and even washed the car and vacuumed the inside for me. Great place and Great people.
These people are great! Always answer the phones and give accurate times off when things will be ready. I was very happy with their service. They keep you up to date on everything too throughout service.
They were super fast, even after they found more damage, unlike a certain Arlington Body shop I used before (no names mentioned). Work looks great and they washed it! They even took care of the rental for me. Fast, efficient and professional. Would definitely go here again, but hopefully won’t have to. Thank you!
Was a USAA recommended repair facility. The shop was very professional. I appreciated the regular progress updates by text. Quality of work was excellent and was finished on time. Recommended.
A great experience. Responded to questions, worked with my schedule. Everyone was polite and professional. If I have to have work done again I will go back.
Shannon is a great attribute to this business! Going above and beyond to obtain information for me on my repairs after an unfortunate incident.Glen took great care of me through the different processes that transpired and explained each time the reasons behind why things happen in the service of working with insurance companies.Im very happy and if I need a repair again; I will not hesitate to call Carstar in Marysville to do the work!!!
I can’t say how wonderful this shop is enough! After having my window busted out and my dash damaged they were nothing short of amazing and kind! They did a phenomenal job on my truck! It looked brand new!
I loved everything about the experience. They got me in and out quickly with outstanding workmanship. The office staff was very friendly and professional. Shannon kept me updated every step of the way. I would highly recommend ARA CARSTAR NORTH
We are so happy that we found ARA Carstar Marysville! Our bumper cover was popping off and they fixed it so quick and for a very reasonable price. The best part is that theyre sooo friendly and super helpful! Highly recommended!!! A+++++
I had some damage to the front of My Car, Broken Headlight and missing parts on front end . They replaced My Headlight and replaced the parts that I needed . They did a Great Job and fixed My Car in just a few hours . Everything was done like Brand New . I would definitely recommend This Place . Thanks Carstar
Kept in constant communication with me on status of my vehicle. Really good service.
From my first call to arrange the work all the way through the time I picked up my car, the folks at ARA Carstar were friendly, helpful and kind. The repair work was outstanding!
Great quality! Would go back
I would not take my car anywhere else for body repairs! They AR fantastic and very professional.
Awesome people and incredibly helpful. I would use ARA in a heartbeat!
ARA’s customer service and post fix support is amazing. We had an imperfection occur after our fix and they did not hesitate to make it right. I’d go back there in a heartbeat.
My experience with ARA Carstar North was amazing. Very friendly staff and indeed professional in every way. I cannot recommend them strongly enough. A+ A+
Glenn, the main guy who worked with us and his crew were incredible. I tried to call after i left to express my gratitude for everything. From the second i was hit, they gave me a bid for the insured who accidentally hit my truck and they were so on it as far as keeping a customer up to date with real time staus and what they exoect as far as the repair work, paint l, etc.We ouckes up outlr truck after hiura so i didnt get a chance to thank them but Im telling you, i have nothing vested in this buainess, it just happened to be 1 of 4 places i was given by the insurured USAA insurance and i got lucky i picked this place.my truck was absolutely gorgeous and they cleaned the entire inside and outside and it felt like i bought a neeF150 as it was so nice. I cannot overstate how good Shannon, who works the office and Glenn, the mechanic they were. If i ever need work done to a car, this is where i will go, plain and simple.
Wonderful folks with SUPERIOR customer service! Great communication with fast, quality work. Highly recommend ARA Carstar Marysville!!
Great place. They did an excellent job.
Great service, very professional and friendly staff. A job well done!
Wonderful. Friendly, helpful, thorough and on time. They did a great job!!
Glenn and Shannon were easy to work with from start to finish! Great customer service, attention to detail on the fix and the biweekly updates about the progress relieved all stress. Take your car here, they get it looking like new again!
The employees were very nice and very Professional
Great staff and kept me updated constantly.
The company showed a distinct concern about the car
I was involved in a car accident that wasn’t my fault and went with this car shop because it was one of the best reviewed places on google. It was a really tough time because I was hit financially but the experience at this shop was phenomenal. I wasn’t expecting much but when I received my car they even did an almost full detail inside, they waxed it, and my car looked brand new. I left with a car that was even better than it was before my accident.I cannot highly recommend this place more, this will be the only shop I’ll go to for any future repairs. I will continue to refer friends and family to this place. My experience wouldn’t be as amazing if it weren’t for Glenn and I highly appreciate him!!! Thank you so much for your help Glenn!
Great Body shop working greT to fix my truck
Very friendly.. They made my car look like new. Very pleased with the info they gave me. Would recommend them tk my friends.
Friendly, fast and excellent communication!
Excellent service and great work! Car had body damage from an accident and they were super easy to work with.
ARA did an awesome job on my Subaru! Got it done early also! Very professional and courteous!
I went there to get an estimate after receiving it I wasnt satisfied because they didnt remove the bumper to see all the damages underneath my car. I made a second appt to get that done and when I arrived I get this paper stating that Im consenting to repairs, when earlier I told them I wanted a full inspection under the car. It felt like they were pressuring me to get my car repaired there. After letting them know, they said they didnt want the job, so I decided to go somewhere else. I dont understand why they couldnt take the bumper off and look at the bottom frame work, and give me an estimate. I dont want a phone call later saying we need to replace this and this and its an additional cost. All I wanted was a detailed description of exactly every thing that needed to be done. On the form they were trying to get me to fill out it said I give them permission to repair for $5500 and any additional cost I would be liable for. Mainly, the reason Im giving them a bad review is how they tried to trick me into choosing them to repair my car when I told them, its just an estimate!!!
I brought my car in after an accident and they repaired my car but I ended up with bright blue paint spots and my hood dinged. They said they did not know how it got there.
CARSTAR was quick and efficient. The people there are very friendly and helpful. Im happy with my repairs.
They did an absolutely great job!
In this day & age of people and businesses not understanding nor providing customer service, it is a breath of fresh air to find a business that does understand & employees that are happy to help you!They are proud to be a one stop shop taking care of all of your needs. I needed body work done due to an accident& they noticed my windshield needed replaced (not caused by the accident). This service by ARA Carstar allowed me to relax instead of shopping around fora glass shop.The body work they do on your car is exceptional.When I walk through the door, I am greeted warmly and they remember me.I wont take my cars anywhere else. I highly recommend our local ARA Carstar. I rate them a 10 out of 10.Thank youDoug Erickson
Great customer service! My car had been hit while I was at work and she is my baby. Christian went above and beyond to reassure me that they would take good care of my car. Got her back in just a couple of days and you cant even tell she was damaged! Beautiful job. Even went out of their way to fix a deep scratch, and a couple of messed up touch ups. Thanks to everyone at ARA CARSTAR North, You guys Rock!!!!
They were great, very nice. Excellent communication.
My car work on my car was done for two separate accidents one hourafter I got my car back I was hit again when I got it back repaired it was beautiful everything was done very well done greatly and communication between me and the Carstar Star North star was fantastic and the people were so kind and caring with me through a bad time for my car got crashed theres nothing I think they could ever do better than what they did with me thank you so much for work Carstar.
Excellent job. Excellent Customer Service!!
They were so customer friendly, handled everything for me. I will definitely recommend them.
I WILL ALWAYS USE THIS COMPANY FOR MY VEHICLE REPAIRS!!!! HIGHLY RECOMMEND!!I took my vehicle in for repairs after being in a accident. The lady in the front was very nice and helped me with all my needs answered every question I had. Mechanic who was inspecting my vehicle was great at letting me know everything that was going to be done. I took my vehicle in on Aug 1st and got my vehicle back Aug 13th I received a phone call with updates every few days. I received a call when they were inspecting the damage. Received a phone call when they were done with inspection and what parts where needed to be ordered. I received a phone call when the parts arrived at the shop and was told how long it would take before I was able to pick up my vehicle. I was amazed at how the paint matched to a T with the specks of glitter in it. You could never tell my vehicle was damaged! They also cleaned the inside of my vehicle I dont know if this is something they do all the time or if it was just part of my insurance, either way my vehicle looked way better inside and out when I got my vehicle back then when I took it in! This will be the only place I will take my vehicles for repairs.
They repaired my car that I got into an accident in, and turned it back into the Beautiful Mercedes it was.
Great job very professional 👏
Today I had an appointment here to get an estimate on my car who got crash a in Bellingham a week ago 😞 this people check me in but as soon as I get in the pull me out of the place and told me they were going to help me but I had to wait outside cuz Covid-19 😡 my baby and the grandma had to be waiting outside nobody care. No chair, no table . They are not ready to care of costumers, poor service
Excellent customer service
Great customer service.
Worst place to get an estimate done on your car rude staff and unprofessional!!!
Did a great job and were super helpful. They went out of their way to help me get a new battery (unrelated to the job they were working on) at a good price and installed it at no charge. Cant recommend ARA enough.
Thank you to everyone who posted a review before me. I needed some body repair after a giant rock dented my hood and as Im new to the area was a little unsure of where to take my car. Thanks to all the great reviews I chose ARA and was very pleased. I also needed a rental car and Enterprise picked me up and I was able to turn my car in after repairs were complete. The repair service was quick and my car looks amazing again and to add icing on the cake they detailed my car. Thank you so much and I hope this helps some else to make the right choice and choose ARA Carstar!
Ive had two vehicles worked on here great service . They kept me informed they hole time. And did great work
This is the second time I have used this company to fix my car they are friendly and courteous and did an awesome job on fixing my car I would recommend them to anyone for repair of there vehicle
I have had my car worked on, regrettably numerous times here, but they have always done an amazing job and their employees are just as amazing at making their customers happy.
They do great work and my car was done when promised!
Had the emblems removed from the side of our 2015 Ram. Everyone was nice and friendly. Great Price. Super Happy! Thanks Again CarStar
Honest. Fast. Fair. Takes great personal pride in their work. You cannot ask for better!
Love the work done and the staff. Great place. Highly recommend.
I dont tend to write reviews often. The terrible attitude from the receptionist (it always seemed that I was inconveniencing her) to the weak customer service after the repair was done, please dont do business with this shop. Having a collision is bad enough to have to endure more issues with the repair service.
Nice people who know what theyre doing. Quality.
Get stuck in the rocks on great customer service friendly and when it comes to good work this is the place to go
Very professional
Stopped to get an estimate for some body repair to vehicle. was the only customer in sight. was told I had to have an appointment for someone to look at the car to get an estimate. I left the shop and took my business to another body shop, still determined, that knows what a customer is
Very nice caring people
My car is an older Chrysler convertible no longer being built with a damaged trunk lid and shorting out some sensors. They worked with the dealership and did a beautiful job on the body work.