user
uBreakiFix West Cobb
3600 Dallas Hwy Ste 300, Marietta, GA 30064, United States
Appearance
uBreakiFix West Cobb
Comments
Lo
Review №1

Great people, great service. Was able to fix my charging port in under five minutes. Highly recommend.

An
Review №2

Awesome service! Professional, honest and fast! My phones are like new again!!! Highly recommend!

Br
Review №3

Easy to deal with and a quick battery replacement with official google parts. Im happy.

Du
Review №4

I brought my galaxy in because it was having issues charging. The charger wouldnt stay in place when I would plug it in or charge. They liked at it and got it working for me very quickly and didnt even charge me. Those dudes know what theyre doing. Thank u ubreakifix

Ma
Review №5

Max and John were amazing! They were able to get my phone screen fixed within the short time frame I had available. Very nice and customer service was exponential.

Mi
Review №6

The ubreakifix on Dallas Highway is amazing. The guys there are friendly and knowledgeable. They answered all my questions and concerns without hesitation and really helped me understand what was going on. Morgan and John are the guys you want to talk to. They know their stuff

Kh
Review №7

I reached out for an update on a repair and the person I talked to was very rude and lacked a good attitude towards customer service. They actually hung up on me when I asked for a weekly update on stock availability for my repair.

Je
Review №8

Brought my phone in completely cracked screen and got it fixed same day. Only took half the time I was told which is great. John G provided great customer service

jo
Review №9

Wren, max, & Morgan were all great! If you break it, take it to them they got your back!! Quality work by a professional team! 5⭐️ No doubt

Da
Review №10

Theyve repaired a couple of Samsung phones and a Nintendo Switch for me. Great service, fast turn around and everyone there is friendly and professional.

Cu
Review №11

They were very professional and upfront with me about my device. It even turned out to not be as bad as it could have been so the repair cost was cheaper. Would recommend

de
Review №12

This location has serviced two iPhones for me on separate occasions, excellent service both times

Lo
Review №13

Super fast. Great customer service

Ny
Review №14

I dropped off my iPad gen 6 and it was ready the next day. Morgan did an incredible job and even gave me a call when he found another issue to get the okay to fix. Thanks for everything

Ma
Review №15

Super friendly group of people they repaired my phone in a very timely fashion would definitely recommend to anyone anyone trying to get their phone fixed.👍🏾

La
Review №16

Wow! This is my 2nd repair… daughter’s iPhone7. Quick repair, good price and super professional treatment! HIGHLY RECOMMEND! Dallas Hwy, across from the Avenues in Marietta, GA!!

Ke
Review №17

Per Usual, they did a great job fixing up my computers, getting them back into working condition rather quickly, supply shortages not withstanding. Highly recommend them if you have a cell phone computer or other small electronic device youre trying to resuscitate.

Ti
Review №18

Great customer service and my item was repaired and picked up way before time given for it to be done !

B
Review №19

Morgan at the West Cobb location in Marrietta goes above and beyond to provide exemplary service. He secured a very hard to find Samsung screen kit and set me up with an appointment to have the repair completed. The repair was completed well within the 2hr maintenance window that was agreed upon. I would recommend this location as a gold star standard for doing great business!

Ca
Review №20

Super quick and easy service to fix cracked cell phone screen! Was in and out in an hour! They even put a new screen protector on my cell phone! I am highly satisfied!

Ru
Review №21

I needed a an IPhone 8Plus screen repaired.I walked in and was greeted immediately by Morgan. To my surprise the service was able to be done in about an hour.I was advised of the progress by email and a text when it was ready. The price was very reasonable.Appreciated the Great, Professional, Prompt service.

Ju
Review №22

I went in to have my charging port cleaned as the phone was not charging properly. The gentlemen got my phone and had it cleaned and back to me within 2 minutes. I definitely recommend them and will be back!

Ef
Review №23

These guys are the very best in the phone repair business. Theyll go out of their way to make sure you get the best service and experienceExcellent service 👏 👏 👏 👍

st
Review №24

Replaced screen. The cost wasnt that bad either, cost was reasonable. Completed on time as promised. Great job!

Da
Review №25

After getting the runaround for 2 weeks plus @ other stores...... The techs @ West Cobb had me in & out repaired my Galaxy Note 10+ broken screen in about 2 hours,... Excellent service I highly recommend uBreakiFix West Cobb!!!!

El
Review №26

The employees were attentive to thoroughly checking out my IPad. They knew it needed a new battery and wanted to make sure that was the only thing wrong with it. I would recommend UBreakIFix.

Al
Review №27

The charge port on my granddaughters iphone was no longer operatioal. We had just left a t-mobile srore hoping to learn that the problem was something simpler, but we were told that our only option was to buy a new phone. An upgrade would have cost 600 to 900 dollars so we left the store a bit discouraged. Stopping for a bite to eat at a nearby business complex, my granddaughter spotted a sign in a window ubreaki Fix. We took a chance and went in. One of the servicemen looked at th were phone, diagnosed the problem and quited me a price. The price was minimal and they made the repair in2 hours.I was impressed with the customer servise and professionaism that we received. I highly recomend uBreakiFix. The service is compitent fasf and reliable. And I soent far, far less than I would have on a new phone!

Ke
Review №28

Broke my screen on my iPhone yesterday and filed an insurance claim through at&t and was able to get it fixed less than 24 hours later! Morgan was very helpful and made the process a breeze. By the time I went and bought a new case and had lunch my phone was ready to be picked back up! I would highly recommend this place for phone repairs if needed done quickly.

Ip
Review №29

Quality better than expected, very friendly staff.

Be
Review №30

All I needed was my charger port cleaned out, it took less than 3 minutes, and my guy told me no charge. Absolutely great service everytime I come, and I will come here everytime anything is wrong with my phone.

wy
Review №31

They were very professional. They explained everything to me and did an excellent job. They also got the job done in the specified time frame which was nice. Overall a very good experience.

Th
Review №32

This is my second visit and they are consistently following COVID-19 safety requirements. There are only two guests allowed in at one time. Customers are required to wear a mask. Everything is sanitized down to the pens you use to sign your receipt. Repairs are done to satisfaction and expeditiously. Dropped off my daughters iPhone to repair screen repair was done within the hour. Can’t even tell the screen was ever cracked. Recommend the service to all. Affordable.

Br
Review №33

I dropped my phone off to get my screen replaced, and when I got back, the technician told me to go home and clamp my phone to let the glue dry, even though I left the phone with them with plenty of time to do it themselves.I did it anyways and the screen came off a week later.On a separate occasion I took an iPhone for a screen replacement, and a week later the Face ID didn’t work and my cell service no longer works. I will have to take it to a place where they have more competent technicians.I added one star because at least they’re very nice.

Jo
Review №34

This store provided a solution to my problem. Screen was cracked.

Dh
Review №35

The guys here are professional and highly informative. Quick and easy. Thanks guys

Ma
Review №36

Morgan is great and cares about the customer needs .. will be recommending future clients to them

La
Review №37

Gohn the tech was professional and straight to the issue thanks you guys for servicing my samsung ultra note20 galaxy

G
Review №38

Took mine and my daughter’s iPhone 6’s to get new batteries. The repair cost and time it took to be repaired was quick. The rep at the front desk was super friendly and gave various tips. We will definitely use again if/when needed.

Br
Review №39

John G. was very professional and efficient in his work. He provided great service! I’ll definitely be back.

Em
Review №40

Great team! I came in to get my iPad repaired and they fixed it in no time! Very pleased with their work! Would highly recommend their services!

An
Review №41

These guys are the absolute best! Everyone is super helpful and you can tell that they know exactly what they’re doing. Working with them is such an easy process and the prices are good too considering all that they do! It’s also super nice that there’s a 90 day warranty. I come here with all of my technology issues and I recommend everyone to do the same!

Br
Review №42

People were very knowledgeable and professional

Gl
Review №43

These guys are great, knowledgeable and fast...

Ho
Review №44

They were able to fix my phone immediately. They were super professional and were able to price match a better deal too. They are the real deal!

Tr
Review №45

Aaron immediately came up to me told him what was going on he checked it exactly what we thought Aaron within an hour and a half had it fixed like it was a brand new phone thank you so much y’all are great

Co
Review №46

Great fix!! Done on time! Very friendly! Will return!

Co
Review №47

I really appreciated the experience of being a customer at uBreakiFix. From the moment I walked in, I was able to stare the problem my phone was having, to get the device examined before fully leaving it for repair, and it was all taken care of within 2 hours. The workers were very knowledgeable about the process and friendly. You cant beat great customer service. I would highly recommend for anyone who finds themselves in a bind with a broken device.

Ry
Review №48

Great customer service! They went out of their way to help me even after they learned I wasn’t buying anything. Morgan was very kind, well informed, and professional.

Tr
Review №49

Went on Friday to get my husband’s cellphone checked. Morgan provided EXCELLENT customer service. I didn’t realize this store was here. In the past i have visited the one at Barrett PKwy. My place to go from now on when I need any cellphone repairs. Elizabeth

Za
Review №50

Need less time working on phone screens and more time working on business ethnics.Purchased a iPhone screen replacement for $290. Within 50 days a neon green line populated down the center of my screen. Knowing I hadn’t had anything stroke my phone or screen I assumed it’d be a quick replacement. Had the manager greet me and almost instantly relay the news that “it’s normal” to see and is not covered under warranty. Due to pressure from being used. It’s a iPhone. It’s function is to be pressed. Not a single cent of effort to rectify the situation other than offering me a repeat business discount and a $200 replacement. Fooled me once and won’t happen again. I would not recommend a single person give these people their business.

Ha
Review №51

We called the store about fixing my brothers charging port and talked to Ben. He was so friendly and helped us right away and told us to bring it to the store. When we brought it in he fixed it immediately and was such a pleasure! We appreciate his help & will be back if any problems occur! Thank you Ben !!

K
Review №52

I drove an hour to get my phone fixed through our insurance. I arrived at the business and tried to check in. I was told my imei number did not match what the insurance company had put on the form. He said I need to call the insurance company to straighten it out. I was on the phone with Verizon and the insurance company for an hour in the parking lot where I learn that all the numbers matched. I go back into the store while Im on hold with the insurance company again when Morgan T. ask me if I have it straightened out. I tell him what the insurance company said and Verizon. Morgan T finally figured out he looked at the wrong number! So frustrating!!!! Not only did I loose an hour on the phone for no reason, when I came back four hours later my phone still wasnt ready.

Jo
Review №53

Diagnosed my issue totally free of charge.

Ma
Review №54

Just a great experience. Easy, quick and reasonable. Met two people - Mohamed and another young gentleman (forgot his name - sorry!). Both were very very easy to talk with, knowledge and walked me through the process. Phone was fixed in an hour. Would definitely recommend!

Wa
Review №55

Mo, Miles, & David are an incredible team! They were so knowledgeable of my new Galaxy A10E phone and were very patient with me and generous with their time in setting it up! Miles serviced my lap top and printer as well.They were very efficient with their time and kept me up to date with their progress. In a time of widespread deteriorating customer care, this place stands out positively! This 80 year old felt welcomed, respected, and given excellence service. Thanks guys!

Ki
Review №56

I made the mistake of admitting that in addition to the obviously broken screen, the phone had made contact with water. An hour after dropping it off, I was informed of an additional necessary repair because the phone wasnt charging. To be clear -- the phone charges/charged perfectly fine. I simply had not charged it before dropping it off because the screen was non-functional.I needed my phone back and had already wasted time visiting this shop and waiting, so I agreed to the bogus additional charges. The guy, Aaron, mentioned that he was giving me half off the second repair. Giving me half off an unnecessary repair? How kind.

Mi
Review №57

Great experience! Very knowledgeable and quick service. Also helped me with purchasing better charging cords etc. Highly recommended great price too! Thank you!

Ra
Review №58

Ive had to come here to get the same phone screen fixed 3 times. The staff is nice and helpful however they clearly dont do the best job at replacing screens. Every time my screen clearly wasnt on all the way because I was able to push it down and hear it click. After the second time I had to get it fixed, thankfully they gave me a discount however the screen was installed worse than the last, and then the same for the third time. The service is good however the actual work of repairing my phone screen is horrible.

Ke
Review №59

This shop replaced a cracked screen on my Pixel 3a. Staff was courteous, knowledgeable, and very friendly. Service was painless: very quick to get checked in and out and the turnaround time on the repair was surprisingly quick. Will definitely be returning if need future repairs / consultation.

An
Review №60

Miles and staff were friendly, approachable, helpful, and knowledgeable! I showed up with a shattered screen and swollen battery. No problem! My phone was fixed and ready in an hour. I’m so pleased! Thank you... you have my 5 star recommendation! -Angie H.

Fa
Review №61

These guys are seriously the best, they changed my screen in less than an hour and follow all covid precautions.

Da
Review №62

I had to have my dock/USB port replaced on my Note8. They gave me a reasonable deal on pricing and had it repaired extremely quick. They were very clean, respectful, and professional.

Ja
Review №63

Jeremiah and Aaron were incredibly helpful with assisting me with pixel 2 that stopped charging. They Gave me insightful options to what I could do and what the prices were to get my phone fixed. They were transparent about what difficulties my occur while fixing the issue so I wouldnt be blind sighted by additional costs. They provided me with a temporary fix so I could back up my phone online and check my text messages. They werent the only crew members to help me the entire store is incredibly knowledgeable and kind. I would recommend this location to everyone in the area.

Pa
Review №64

Great job repairing my phone by very helpful techs.

Ch
Review №65

Great convo, gave me tips. Overall great service especially the guy who been working on iphones for 12 years.He gave me a lot of insight on my situation. And thanks to Eric for his patience.

Gl
Review №66

Brought my phone in because of no sound and they fixed it in no time! Charged me nothing and just ask for a review. Very pleased and will use them again!

Th
Review №67

Just super easy, walk in, no meandering around some giant superstore, broken screen repaired in an hour. John did a great job, very happy!!

Ka
Review №68

Great service! Knowledgeable employees. Diagnosed my laptop for free! They called with questions each step of the way so I knew what was wrong & what it would cost. I won’t hesitate to use them again. Thank Y’all!Update: Went recently to uBreakiFix West CobbThey fixed my laptop pronto for a small fee.Very satisfied with their courteous & efficient service second time around! Thank You!!

Ki
Review №69

Great experience. Jeremiah is professional and very knowledgeable. I left there not only with a solution to my issue but also having learned some valuable information. I look forward to using their services again. Highly recommend.

Al
Review №70

Awesome, timely service and all around great guys. Definitely recommend for your repair needs

Da
Review №71

Fast. Easy. Helpful. Knowledgable. similar price to what cell phone insurance costs with the added benefit of instant gratification. You would be surprised what 2 hours of wait time without having a cell phone would do for your day. Hell, I was late picking the damn thing up. I believe everyone should break their phone screen at least once and stick it to the insurance company and let uBreakiFix do the work.In all seriousness, 5 stars.

Ro
Review №72

I was ready to buy a new phone and the day before dropped my old one... dead. I tend to keep phones until they die so I had 5 years worth of pictures... wedding... family trips... graduations... of course not backed up... why would anyone do that??This place was able to get everything off my old dead phone... and it really didnt break my bank which I kind of expected... I will be back!!!!!

J
Review №73

Beware! Do NOT take a laptop to this location. While removing malware, these people removed the recovery software then half installed Windows 8 without activating it. I was left with a useless piece of equipment.

Mr
Review №74

Ive came here before and have never had a problem. Today Jeramiah helped me and it was one of my best experiences yet. He was very helpful and kind. I would definitely recommend coming here if you need your phone fixed. They were fast and efficient!

am
Review №75

This guys don’t know how to fix phones (((

Na
Review №76

Grateful!

He
Review №77

Travis and Samantha were both professional knowledgeable and friendly. Speedy to call and provide status and what they needed to do. Travis was very helpful and made very good recommendations. Excellent service

Lo
Review №78

Not only do they work quickly, but their service for repeat customers is outstanding. They really listen to what you want done & advise the kind of repair that best fits your need (they dont over charge!)

Ma
Review №79

Great service, great results! I dropped my phone pulling my granddaughter away from traffic in a gravel parking lot and she, in turn, stepped on it. The screen and back were cracked. I had little hope. Both were replaced and a liquid protection screen added, all in the same day. My phone is like new! I am a very happy customer.

Ti
Review №80

Fast friendly service.

Ta
Review №81

Service was good. Price was high. $380 plus for Note 10 screen to be fix. Phone working fine.

Pa
Review №82

This is the second time I have used you break I fix, both times exceeded my expectations. The first time was great advice on how to fix my own phone. Best Buy had told me I needed a new one and you guys told me how to fix it, so it runs like new. This weekend I dropped myiPad mini and you fixed it thanks

Le
Review №83

Miles and Mohammed were so professional and so nice. They were both very helpful and got the job done quickly. Much appreciation during this crazy holiday season.

Ki
Review №84

Excellent service. Repair was completed very quickly. They guys are so knowledgeable and helpful!

B
Review №85

Really great policy to meet or beat other provider’s prices. Very friendly staff. Fantastic quality work with a quick turnaround. Excellent experience!

Ra
Review №86

The staff at this UBreakIFix were great! We traveled a long distance to get my phone fixed only to find the insurance company had not set up the claim properly. They waited for us even though our repair might have them working beyond closing time, since we drove 2 hours to get there. They helped us straighten everything out and fixed my phone in record time. Five stars arent enough. Thanks in particular to Aaron and his manager.

ci
Review №87

I came to uBreakiFix for a screen protector, and the assistant manager Matt was very pleasant and helpful! I appreciated his wonderful and quick service helping me; I was in and out in less than five minutes. The employees at this location are all very nice, and Im glad this is my local store!

Pr
Review №88

I was so stressed because my phone was water damaged, but they were able to take care of it!! Matt was awesome and didn’t try to scam me or make me pay more than I needed to, he even gave me a bit of a discount which I really appreciate! He was so helpful and very informative

Vi
Review №89

I bought a replacement battery from CompRen fours months prior to going in. The defective replacement battery was 30 days out of warranty. It was bulging so badly that the screen was in jeopardy of being cracked. The phone still worked if I kept it plugged in to an external source. I was very happy they were going to replace the defective battery at no charge & was hoping that the defective battery did not damage my phone. I was told it would be a 30 minute repair. When I came back, the owner told me “The inventory was wrong, we don’t have a battery.” He sat there with a blank stare. No ideas on how to resolve the problem. I told him that I could google “cell phone repair “, but my phone doesn’t work. In hopes of finding an iPhone battery. The owner of this business has no customer service skills. This was an easy opportunity to make this a customer service WIN for his business. But, it was going to require him to find a battery, go get the battery, and install it. That my friends is to much! I would have gladly paid him the cost of the battery. He didn’t even comprehend what I was telling him. I would avoid this place

Ch
Review №90

My son is a musician shattered his phone and was a couple hours away from doing a gig that required use of his phone. I traveled to 2 other stores trying to find someone to help me in short period of time. I walked into this store and everyone was super helpful! Kevin went above and beyond in assuring me he could have the phone back to me in half the time I expected allowing us to be on time for our gig!! Would highly recommend Kevin!!

Bi
Review №91

Took a printer that wasnt working in for advice. After their free it was determined to be a cord problem. These folks are the real deal... professional, helpful and polite. I highly recommend them!

Cu
Review №92

Fast, helpful & friendly environment. Great work, timely manner and the employees were knowledgeable and happy to resolve my issue

Ke
Review №93

I want to say thanks for my experience today. I brought my phone into your store for repairs. Taylor greeted me quickly and was GREAT to work with! He was incredibly professional, your price was reasonable, your service was prompt… OH, and did I say that Taylor represented your company well? Thanks for the awesome experience. I’ll definitely spreading the word about your store.

J
Review №94

Convenient location, professional, quality work.

mi
Review №95

Very nice staff. Got the work I need it done on my computer very quickly.

Ad
Review №96

Great customer service. Friendly and responsive. Gave good recommendations on preventing future damage to my iPad. Not the cheapest around but the work was quality. Definitely recommend uBreakiFix for glass replacement on a tablet!

Ri
Review №97

Tech support is knowledgeable and good at what they do, answered all the questions that I had regarding the phone. Repairs were done quickly and properly.

Ch
Review №98

Cracked the liquid glass screen protector on my iPhone 7 plus. I filled a claim with qmadix and I opted to take my phone to one of their repair locations near my home to have the screen fixed. Matt at the location in Marietta helped me with the repair process and had my screen fixed within an hour! Ill definitely recommend this location for any repairs the staff is very knowledgeable and fast. I paid 65 for the glass protector and will probably get another applied soon the warranty is definitely worth it. 🙌🙌🙌

do
Review №99

September 9th, 2019 6ish pm came into the west Cobb location to see about getting my power supply reconnected to my PS4. I figured worst case scenario they would have to order another power supply because the one I had wasn’t connecting and I’d be out of luck for a few days.The guys were amazing, they identified the problem and were able to get the power supply I purchased online installed correctly. Top notch work guys, truly professionals with their knowledge and skill. Someone give these guys a raise. I will be letting everyone who doesn’t know about you guys that you’re the real deal. Thanks again, you’re miracle workers.

Ni
Review №100

I brought my Samsung Galaxy 9 plus in with broken front screen and rear glass. Mohammed quoted me the same prices I found online through Samsung. I was told the repair would be complete in two hours. I ran errands and killed some time. I went back to check after just 1.5 hrs... Miles was just finishing up the testing and helped me find a great case at a discounted price since I had the repair done there. Both gents were friendly and knowledgable and Im completely satisfied with my visit today! And it was finished earlier than planned! Id recommend this location to everyone!

Information
17 Photos
100 Comments
4.8 Rating
  • Address:3600 Dallas Hwy Ste 300, Marietta, GA 30064, United States
  • Site:https://ubreakifix.com/locations/westcobb?utm_source=google&utm_medium=gmb&utm_campaign=marietta
  • Phone:+1 678-214-3640
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations