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404 Computer Repair
552 Cobb Pkwy SE, Marietta, GA 30060, United States
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404 Computer Repair
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na
Review №1

Gerard is definitely in his wheelhouse doing this type of work. The glass on my Samsung A-51 cell phone was shattered this morning. Brought it to him at 10am and it was ready at 1pm. As good as new! The man is polite and talented. I am VERY satisfied with his response and workmanship. Highly Recommend.

Ni
Review №2

Jerrod remembered my phone call from the night before telling him I was coming in and remembered exactly what phone I had. Fixed the screen very fast for a great price. Very satisfied.

Ju
Review №3

This is the best phone repair and replacement service every the customer service skill is outstanding and highly recommend this place to anyone who need there phone fixes or if you need to buy if I can give them 100 star I will.

TO
Review №4

Gerard fixed my daughters iPhone XR screen and gave me a free screen protector. He’s great and my entire family will be his customers.

Co
Review №5

Very happy with my Xbox getting fixed in a timely manner by Gerard at 404 Computer Repair Marietta. Highly reccomend!

Om
Review №6

Great customer service and thoroughly knowledgeable.

G
Review №7

Fast iPhone XR LCD replacement at closing. And inexpensive. Hanks!

le
Review №8

Great bluetooth speakers....

J
Review №9

I needed to get my laptop fixed because I got water on the motherboard. He gave me a discount, which was much needed at the time, and I picked it up the next day. How awesome is that? He was really kind to me, very communicative. I am taking my mom to get both our laptops fixed soon. Oh! He even fixed the fact that my laptop wasn’t getting any WiFi. He did all of this at a discounted rate. It was amazing, picked up the laptop the very next day you guys.

Vi
Review №10

Help me out with my Apple ID and Passwords and Gmail account. Excellent service.

Yo
Review №11

They have fast service and great communication!!!… I will continue to bring my business here!!!

Ti
Review №12

Great business I would definitely recommend this place for computer or phone repair

La
Review №13

Thanks for the Samsung you sold me unlocked too. Thanks yo!

CU
Review №14

Jerrod is very pleasant. His Customer service gave me an ease that my phone was in good hands.Thanks Sharda for you referral.

Le
Review №15

Gerard is the best ! Def will hook you up !!

au
Review №16

Excellent service, Garrard was great and timely with his service

Er
Review №17

This was a nice and quick computer screen repair for my mackbook air, only $200

no
Review №18

Cheap and efficient.

an
Review №19

Fast and 20% less than the competition on South Marietta Pkwy.Gerard got it fixed in 20 with a smile.Highly recommend.

Jo
Review №20

Best laptop repair in town hands down! The guy Carlos replaced my laptop screen in record time. I will recommend this place to anyone. He even sold a nice monitor for great deal. Take any laptop issue to them yoy will be glad you did.

Do
Review №21

I was helpless without my phone and after a few tries in getting my phone repair found this spot and witout hesitation the technician told me that my phone will be ready in a few hour well said and done and customer service was excelLent..I recommend anybody

Mr
Review №22

Broken screen fixed looks brand new

Jo
Review №23

Awesome service. Fast and professional.

An
Review №24

I had a new laptop and needed the Ram updated. I called twice and spoke to Jerrard (not sure how you spell it) he said the 8 ram upgrade is $50. I arrived that morning after at 10am and the shop wasnt open I sat for 15mins then called and was told someone would be there in 10mins. So in total I waited probably 25 or 30mins. Which I didnt mind. Here is the issue I again asked about the price and was told $50 by Jerrard. Carlos called me and told me my computer was ready to be picked up. I came, he showed me the ram and then when I got ready to pay he said the price was $75! I told him thats not what I was quoted and I asked twice. He said the guy quoting the prices doesnt know what he was quoting and that thats not the price. Why have him giving prices if he doesnt know? I feel like he could have called the guy and confirmed with Jerrard that this is what he said. Even if it lost out on money its about honoring your prices. This place is right up the street from me but unfortunately I wont be going back if I have anymore technical needs. I feel cheated and lied to. A $25 price difference is something I would like to be told before I left my computer there. I would have gotten the discrepancy sorted out. Idk Im just confused and again I feel like I was cheated by the repair guy. I dont suggest people go here until they fix this. I also called back and spokesays thats not what he told me. I have no reason to lie and I definitely didnt make it up. Yeah Im good on this place. Please look elsewhere.

6a
Review №25

Good deals !

ca
Review №26

Absolutely love this place, super fast, really good prices and the owner is super sweet and very helpful!! 10/10 best place I’ve ever had for phone repair

Lo
Review №27

DO NOT DO BUSINESS with this company! RUN RUN RUN...READ THE REVIEWS Search THE WEB. Check out his better business bureau rating!!!! HORRIBLE. They did not fix my water damaged phone, he took back the new screen he put on the phone and agreed to a refund and we agreed on 50.00 labor for his labor time which I had no problem agreeing to. I paid him 150.00 I am still waiting on the refund of 100.00 going on two months now! He told me the refund was done, but no money in my account NOR will he provide me a copy of where he SAID he processed it! RUN RUN RUN RUN away from this company. This man does not deserve to be in business. If you have been taken by this company, contact the better business bureau and then take him to small claims court IT IS VERY easy to do!!!!! take time and contact the malls where he does business and let them know, how he took your money!!!!!! Read this guys response to my post here.below. THIS IS MY response back! ! I gave you back the parts and you told me you would process the refund of 100.00 and keep 50.00 for labor. I have a text from you stating that the refund was processed. I have contacted you on a thousand different occasions and I have asked you to provide me with PROOF where you processed the refund and YOU HAVE NOT PROVIDED that PROOF!! You are a man who steals from people! You have taken back your parts and stole 100.00 from me!!! HOW DO YOU SLEEP at night? Most people would probably just walk away and let you screw them, BUT I WILL NOT!!!!!!!!!!!!!!! DISHONEST BUSINESS Owner. RUN RUN RUN RUN DO NOT DO BUSINESS WITH THIS MAN. I cannot believe that you want me to pay YOU 50 MORE dollars!!! YOU HAVE 150.00 of my money AND YOUR parts back!!!!!!!!!!! I dont owe you anything! You owe me 100.00 and you have your 50.00 already in hand !!!! Seriously!!!! GERRARD youre one dishonest man. My phone was never fixed in the first place, nor did your worker have any clue how to fix it!!! YOU AGREED to the refund. Gerrard, when you take from people, GOD will take back from you!!! Shame on you!!!!

Al
Review №28

I shattered my iPhone 7+ & came to this place the next day to get it fixed! The owner was very nice & quick. My phone was ready in about 20 minutes & it looks like I never shattered it. Even got a screen protector to go along with it. Will definitely be back!

Da
Review №29

Thank you so much, Carlos!!!! You did an amazing job on my laptop touchscreen replacement!!!! And the wait time was impeccable!!!! You are the real MVP!!! Thanks again😁👏🏽 Job well done!!!

La
Review №30

Very good

Mi
Review №31

GREAT SERVICE! Fixed my phone that night I walked it. Very responsive and very nice. Unlike We can Fix it who scammed me. I recommend 404 to everyone. They are amazing and very affordable. And they do quality work! Seriously cant suggest them enough.Phone fixed: Samsung J3 2016

Er
Review №32

This is an excellent phone repair shop. Phone and tablet was repaired in no time and zero issues, very reasonable price as well! Highly recommend. And the owner was super nice.

Je
Review №33

Came here to get my iphone unlocked carrier wise. He was very nice and did a great job unlocking my phone. Took about 35-40 minutes (as expected) and I walked out with a now fully usable phone. Would recommend as we had no issues.

DJ
Review №34

Gerard was very helpful and they do quick work and very knowledgeable and great customer service. I will definitely recommend doing business with them very!!!

Me
Review №35

Im a college student who recently cracked her screen and was looking for a quick fix. I found this place that is right near my school and they had relatively low prices for iPhone repair. Even though they advertise that they can fix your phone within an hour while you wait, I waited two and a half hours for my screen to be replaced. Meanwhile, people who came in after me with the SAME EXACT problem got their phones fixed before me. After I received my phone, I noticed the home button did not work. I have an iPhone 5s that is brand new and the home button worked perfectly fine and it had touch ID. After letting them know that they broke my home button, they attempted to fix it (because of their 30 day guarantee) and failed. They then tried to get me to pay an additional $50 to fix the home button that they broke! So I left with my phone in worse condition than when I brought it in. Not only did they damage my phone, but the screen they replaced blacked out about two weeks later. I was still under the 30 day guarantee, but I wouldnt dare go back there with their terrible service. So I went to a different repair store that cost more money but they were able to replace my screen and fix the home button that 404 Computer Repair broke. Long story short, these guys have no idea what theyre doing. I wouldnt recommend going here for phone repair.

Se
Review №36

Good experience for me and my girlfriend.

Ra
Review №37

Ive used 404 Computer Repair twice and have to say that Gerard is very informative and helpful and a great guy to work with. Ive noticed there are some negative reviews on Google and dont know all the details of each case but want to say there are always two sides to a story. Gerard at 404 has given me great customer service and was very helpful recently in getting my step sons LG G3 cracked screen repaired. The phone works great after the repair. Thanks Gerard, Ill call you again if I need help with my cell phone or computer needs.

Li
Review №38

Came in with broken a screen (iPhone 6 plus), I am very satisfied with the service I received. I went to the 360 Cobb Pkwy S. Definitely will recommend your business to friends and family. Wish I knew about yall before all the doggone insurance deductibles from past broken devices. Thanks Again🙏🏾

Pa
Review №39

I had serious issues with my PC a couple of weeks ago. I searched the web for a local business with good reviews, and quickly found 404 Computer Repair. I brought in my computer and they quickly diagnosed the problem, and had be back up and running in no time at all. The customer service was outstanding, and they were very professional. The price was very reasonable. I will continue to use 404 Computer Repair for all my PC needs.

Au
Review №40

Jerrod is super professional. He got my phone done in no time. The cost was the cheapest I could find for my phone! He even got me in on a Sunday which is his off day. Definitely recommend & will be going back for future services.

ti
Review №41

Handled very quickly and answers the phone immediately. Very professional fixed my PlayStation 4 as quick as possible even polished without even asking for it.

To
Review №42

I came to get my laptop screen repaired. It didnt take long screen looks great n it works . Thanks a lot Gerard. Job well done .

L
Review №43

Man I been to several places to get my phone repaired but went to 404 computer and cell phone repair and the service and price was EXCELLENT!!!

Le
Review №44

I brought my iphone in to get a screen repair. Simple, right? I left and came back about 20 minutes later and my still cracked phone screen was completely black. Unusable. I never had this issue before i brought it to 404 repair on Cobb parkway . Now my screen is still cracked and i have the Black Death screen. Do not do business here. This is shady.

Ra
Review №45

I had seen 404 Computer Repair Resources on Google and decided to give them a try. I went to the store to have my usb port on my phone repair. 404 Computer Repair Services Providerwas professional, knowledgeable, courteous, and personable. He explained everything he was doing and made sure all my questions were answered. Repair it in 30 min unlike the previous companys technician I had dealt with, this was a very positive experience and I would highly recommend 404 computer repair to anyone for their computer and cell phone repair needs. And, the service performed was at a reasonable cost, unlike the previous company. I would use 404 Computer repair again with out hesitation.

ja
Review №46

Came to the store because my screen was broken and my service wasn’t being read by my iphone . The phone was fixed quickly and we tested it before i left the store. Hopefully i wont break my phone again but if i do im coming back to 404 computer repair! The prices Are just right as well Thanks again !

Pa
Review №47

My computer screen would not turn on and I noticed that they happened to be in the area. When I arrived, I was attended to immediately. They explained the possible places that might need repair, took the computer apart in front of me and explained that all they needed to do was readjust the wiring because they believed that it had been dropped. They didnt try to overcharge me. All they did was charge me the standard $50 service fee which saved me what would have been a $200 repair.

40
Review №48

Customer services and price.

De
Review №49

My phone was broken and Gerard was able to get me back up and running in less than 30 mins. Very helpful with other questions! Please with the service here!!

Me
Review №50

Great customer service, quick service. Great to work with. Definitely will recommend again.

Th
Review №51

I got one of the worst phone repair services I think you can get.This man is a con artist he literally told me that the price to fix my phone was $120 once I told him OK that’s fine it took him four hours to fix my phone. Then when I try to start using it the phone was even worse than before at first it was just a crack in the screen. Then it started malfunctioning and glitching I brought it back to him and he said he could not fix it because he doesn’t know if I dropped it within the last day but there was no crack on the screen plus he never fix the phone in the first place and said that he couldn’t give me a refund but He could give me a $20 discount on another screen so basically that’s $100 extra on top of paying 120 and the phone was never fix the first time Then how do I know it will be right this second

ma
Review №52

Gerard was amazing! Our iPad was basically distroyed. He was extremely patient and put up with my boss and I. That alone deserves 5 stars!! Thanks Gerard!!

Gr
Review №53

I love this shop. Gerald is very helpful about my computer. The best thing is the price. It is affordable.

De
Review №54

I just would like to thank you for your help. You guys were very helpful when we needed it most. Thanks Gerard.

Ta
Review №55

I got my old iPod repaired with all of my favorite playlist! So Awesome! Thank you so much for your help... will be back!😊

do
Review №56

I bought a phone to get a phone unlock and Gerard hook me up with a nice Incipio cas for my LG cell phone. Thanks Gerard

Br
Review №57

Took my Samsung Galaxy S5 phone in to the Marietta, GA location for replacement of a cracked screen. The results were abysmal. The old glue was not properly cleaned off. There is dust and debris under the replacement glass. It now is a permanently filthy screen, but from underneath. The touch screen stops working altogether periodically and the phone must be rebooted. The edge of the metal casing is bent with a small crack in it. This was a completely botched job, very poor workmanship, and a total rip-off for the $150 it cost. I will never return, nor will I ever recommend 404 Computer Repair to anyone for anything.

Na
Review №58

Really, really terrible. I was excited when I found the place, because it was the only cell phone repair shop near where I live. 3 weeks later, my phone still hasnt been touched.I have a Galaxy Nexus (Tmo). Power buttons unresponsive; needs a new flex cable. Simple; right? I walk in, and tell them the issue, and the part thats needed. Not surprisingly, they dont have the part; and will have to order it. Totally reasonable. The owner informs me hell call me when the part gets in; I leave, full of hope for a working phone....5 days later, I get no call. I call back. Part has not arrived. He informs me he will call me back tomorrow.2 days after this, I have yet to receive a call. I call in again. Part has not arrived yet. I ask him to check the tracking number. I gets off the phone to look for it; and informs me that this is a new supplier, and that apparently theyre slow. He states that he can go ahead and put in a next day order for the part.5 days after this, Ive called back twice, and the part is still not there. Either these people are insanely irresponsible and lose parts / tracking numbers or they are sociopaths and enjoy annoying people who wait around with a broken phone.I would recommend you stay away. Stay far away.

Ra
Review №59

He Fixed iPhone 6 Plus touch screen in 2 days when i thought i was going to lose my phone forever. Great place to go!

Ma
Review №60

Great job.

To
Review №61

Same as College student they fixed screen took forever. Then had to bring it back and noticed my touch id did not work. So they replaced home button but it still was pout. After 6 hours left as I need my phone. But tried to update phone got error 53. Look it up they fried my phone Im going to court.Learned a lesson no third party should touch iPhone pay Apple get it done right. 30 day guarantee. Im using that in small claims court to nail them

Do
Review №62

0 stars is really what I want to put! Unprofessional and I dont think they really know weekday theyre doing. Brought my tablets there, they sent it home in sale condition I brought it in. Pretty sure they just did a factory reset, which I already told them I had done. Then they dont call or follow up. Got my money back and taking it to a REAL shop. Try to support these small businesses, but he does do crappy work!

An
Review №63

Gerard at 404 cell phone repair fixed my iPhone 5se fast and cheap. Thank you’ll at 404 cobb parkway.

Ri
Review №64

Great service....Any questions I had were addressed. These guys are awsome and rhe prices are reasonable..

Sl
Review №65

He fixed my iPhone 6s Plus and it’s lit. Thanks 404! Great 👍🏽 job.

Ca
Review №66

I took my iPad to 404 and end up getting my cell phone and uPad repaired there also, They did such a great job, Thanks 404,

Ne
Review №67

Had my iPhone screen replaced her recently and soon after noticed a bright dot in the middle of the screen when an app was opened. I took it back and they gave me a bit of a hard time about it but did end up replacing the screen. That corrected the problem.

Ll
Review №68

Great customer service

Wi
Review №69

The screen on my Macbook Pro cracked due to my carelessness. After talking to the technician at 404 Computer Repair, I decided to give them a chance since most of their Google reviews were encouraging. Im very glad that I did. They ordered a new screen and repaired my computer in about one hour after I dropped it off. The cost was reasonable and the work was very professional. I will certainly go back when the need arises. Its good to have a computer and phone repair shop that you can trust!

Jo
Review №70

Great prices, friendly staff and great customer service!

Ya
Review №71

Worst service ever. I got a laptop & phone from here. After a week of having the laptop the screen went out, I took it back to get fix and needless to say 5 other things went wrong that wasnt never wrong with it. I was told that they would have to order me a new laptop and two months later nothing. So I have moved on. Please beware, nothing but excuses and lies. Very disappointed.

Da
Review №72

I wasted too much money to get my daughter tablet fix for these lying basterds for not fixing my daughter tablet correctly and they need to be shut down!!! They are nothing but scammers who will lie to you for your money and make the matter worst then when I took it back with a complaint they got the nerve to charge me extra! Then 3 weeks later after I ask to see if it was done there reply is oh we still got to order the part .. ITS BEEN 3 weeks!! and they haven’t fixed instead took my money and kept my daughter tablet

Ja
Review №73

Can I rate this 0 Stars?? No? Well I will say that this guy, Gerard, is one of the worst technicians in Atlanta! DO NOT GO TO HIM! After he Fixed my phone, it had a slew of problems that I have never seen before. When I told him about it he went on saying that He couldnt have known that the problems existed Really???? So now I still have to go somewhere else and pay more money for the issues that he caused. Brilliant!

Ch
Review №74

I took my 3 year old Sony Vaio laptop to 404 Computer Repair in November of last year. The bezel and back cover had become unattached from the keyboard. Nothing was wrong with the computer screen itself. This laptop is not made by Sony anymore so I expected it to take a awhile to find the parts fix it. However, I did not expect it to be FOUR MONTHS before I got my computer back. After countless phone calls and excuse after excuse being fed back to me, I was fed up decided to pay a visit to the shop. Not only was my computer no closer to being fixed but they had somehow lost my 1080p HD screen. They told me that they could not find the parts needed, would replace the screen at no extra cost, and put my laptop back together the best way they could if I gave them another couple of days. I went back the day after they said my computer would be fixed and they STILL hadnt put it back together. I waited until the technician finished putting it back together, signed for my laptop, and left. When I got home, I realized that the screen they replaced my original screen with is only 1366x768. They replaced my screen with a drastically cheaper display (which sucks because I built it to be a gaming laptop) and my computer is still broken. I wish they would have just told me that the computer was unable to be fixed in the first place. It would have saved me a lot of time and wasted energy. I can accept that my bezel cant be fixed. However, replacing parts that worked perfectly fine with cheaper parts is shady business and completely unacceptable. I would give zero stars if I could.

Ja
Review №75

Doesn’t pay his employees and have bad quality screens. The owner Jerrad is a terrible person do not take your business to any of his locations.

Oz
Review №76

Wasnt even open during its open hours its a beat up shack. Dont go here, looks like cousins would be breeding inside.

El
Review №77

My experience working for this company as a phone repair technician was the worse. First couple weeks I’ve been on the floor and a lot of customers would return asking for Gerard who is the owner. I’ve witnessed complaints about his customer service, when they’re calling to ask for status of the parts they ordered and can’t get a hold of him, and most common issue is with laptops getting repaired but the customer will return saying the problem was not fixed. I finally decided to look at the reviews of this company myself and thought “ wow, these reviews are horrible”. And I see why. Even the owner responses under the reviews was a little unprofessional.I was told that the owner (Gerard)have a reputation not paying his employees, and I thought ok is just rumors and I can’t say much not knowing the full story. A new tech was hired after me and worked at least 40 hrs week. Eventually the tech was no longer working with us after a month because of other job opportunities. A few weeks after he ended his employment he came back looking for Gerard because he has been holding his payment. Now, when it comes to paying your employees is very crucial that payroll is taken care of in a timely manner and if it will be any issues regarding payment to communicate with your employee, updating them on when the payroll will be completed.From September 30th - October 6th 2018 was the last week I worked. Sent in my hours Friday October 12th. Employees clock in and out so my hours should already be accumulated right ? Fine, I send them anyway. Saturday (pay day) for the week ending oct 6th I didn’t receive a payment. Sunday Oct 13th I called Gerard about the payroll and his response was “ banks closed”. Payday is Saturday that’s no excuse but ok. I text Gerard on Monday 12:32pm, no response. So I called him and he says “ I haven’t had time to make that deposit. I will take care of it first thing tomorrow morning”. Comes Tuesday, no response when i text or call. Thursday I kindly asked for an update on my payment via text and got no response. Yesterday Monday Oct 22nd I had to drive to Cumberland Mall for his employees to call Gerard and tell him that I was at his kiosk and he acts like he didn’t understand why I was there . I couldn’t reach him on my phone so of course I finally got a hold of him using one the employees phone . He says that he already paid me. I said “ Oh really? Send me the screenshot of the payment”. The date of the payment that it was completed was the day of, meaning he just sent that payment. [Photos Attached]So not only he doesn’t know how to treat customers, he doesn’t know how to treat his employees either .I couldn’t work with this company any longer. If you want to work for a company that doesn’t value customer service this is the company for you. If you want to constantly remind your “boss” that you need an update on when you will get paid for the hours your worked then go ahead an seek employment here. I worked hard.When there was nothing to do I found something to do. I trained about 5 people since I’ve been here, even though it was NOT my job. There was a couple of them with no experience fixing anything. Seriously? Why waste time? I had to deal with 2 customers phone at the same time because one his employees decided he wanted to come in for extra hours and couldn’t do the repair that was needed, so it was double the work for me . I am not here to complain because at the end of the day this was a learning experience.

Se
Review №78

Never fixed my product. No refund offered.

An
Review №79

SO heres the thing, the guy in the front was nice, but neither him or the other two guys ( for what I saw) have a single idea about business or customer service. They didnt seem to care about my business at all. I was frustrated and left after 4hr with the same problem and even worse.

Gi
Review №80

Just one word HORRIBLE. I had an ipad mini 2 that was cracked, that my mom took to the store or should I call it circus one day in the month of December and they siad oh yes it will be done in 30 min but we came back the next week and we picked it up all happy and joyful but then the thing didnt work like the home button didnt work and the lady at the front was like maybe it was what was placed on it and so we were like ok but then later on after that fix the iPad wouldnt stop glitching and the home button still didnt work . So now after that we still havent got my iPad fixed and guess what Gerrad or whatever that loser and liars and ugly and fat persons name has told my mom that he has broke the iPad and will not refund us or give us a new one so we will be filing a police report and calling him to court if the police due something so have fun Gerrad living to people and getting fat you ugly liying turd

La
Review №81

SCAM AVOID!!!I sent them my phone it took them 2 in half weeks to fix and when I called to see when they would send it back the guy told me Oh its still not fixed after he told me it was I asked if they were running a scam and he paused and then hung up. PLEASE AVOID! If youre desperate believe me youre not desperate enough to use them. AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID!!! I look on here for reviews and this is a RED FLAG AVOID!

Ga
Review №82

It doesnt get any worse than this. Run dont walk AWAY from this company.Took an ipad mini in to replace a cracked screen. A few weeks later I got the ipad back. Took it home, used it once and the home button was stuck. Took it back and 5 weeks later and after many phone calls I heard that it was done. Went in to pick it up and the ipad looked like it was beat up and dropped multiple times. When I asked about the damage Jerrard (the company owner) said that the screen is also broken. I said, well your guys broke it so please fix it again and let me know when its done. He said he would not fix it and started going into stories about how he needs to call his guys to figure out what happened. It doesnt matter, you broke it you fix it! But NO, not this business, he told me that he would pay half the cost for the repair. WHAT, I pay a few hundred for a repair, the repair is bad, I bring it in, your guys really break it, and you want me to pay for half the repair!I asked for a refund and he said NO. I told him I would dispute the charge and the owner Jerrard said, You can try.Dont EVER take a phone, tablet, notebook or anything to this place. See all the horrible reviews and RUN away.

Co
Review №83

PLEASE DONT WASTE YOUR MONEY AND TIME!!!!! NOTHING BUT A SCAM!!!I went to the Marietta location and was helped by a man named Adrian. everything went ok while he was taking my money. He told me I had a 30 day warranty for the screen and that there may be black marks or shadows that appear and reassured me not to worry that if anything of the sort happened its not unusual and all I have to do is come back and hell replace the screen for me. Well later that day A small black line starts to appear and I pay it no mind because its small. A day or 2 later and the black mark has grown and goes across my whole screen. So the next day I drive to Marietta to get it fixed and thank god its Adrian he can help me. But he starts telling me he wont fix my phone because I cracked the screen even though it wasnt dropped or anything. Then he tells me its the LCD light and its going out. But my LCD was fine before he worked on my phone so that doesnt make sense. He basically told me I was lying and he didnt care what I said. I took his managers number down and called him right outside the store. I sent pictures and was put on hold. While Im on hold the manager calls Adrian and Adrian proceeds to lock the door on me and close the blinds so I cant see him. Then the manager picks back up and says were lying that he didnt say anything about a month warranty and he wont help us. So I basically drove 30 minutes to be told I was a lier and that I got ripped off and theres nothing I can do about it.

pe
Review №84

Bad Business

Ke
Review №85

I had good luck with these people he was fair in pricing and responsible and he fixed my phone when 2 other people told me that it couldnt be fixed

An
Review №86

Terrible customer service. DO NOT GO!!!I left my 2016 IMAC with a broken screen there to be fixed. They told me they had a screen in stock and itd be fixed within 3 days. 3 days later they told me that he cracked the screen they had and id have to wait another week...which I understood.A week later I had some unexpected issues and had to leave town, my wife attempted to pick the computer up and they told her itd be done in 5 days. They then stopped answering her phone calls.2 weeks later I got back in town and when I called about the computer he told me itd be another week. I went to visit the store to pick my computer up and the worker (who was very nice) called the owner who was away and explained to him that id be willing to wait, for a discount, at which point the owner (who was unaware i was on speakerphone) began screaming about how he already told me itd be a week and i can take it or leave.This place is a disgrace.

An
Review №87

Bought the glass/digitizer for my iPad from this guy and he was super cool. He wanted cash only and Im cool with that. The part was OEM and perfectly protected. If I wasnt so cheap I could have better supported my local business.

Pe
Review №88

They did a good job on wifes phone but then had several issues trying to get parts for mine. I finally gave up.

Sa
Review №89

Gerad is a awesome person always helped me with my phone and never had a dissagrement . I will have go back to him. #SUPPORTBLACKOWNBUSINESS

BR
Review №90

WARNING! I WISH I LOOKED AT THE COMMENTS BEFORE I WENT THERE! Horrible service!!! I paid almost $300 for them to repair the screen on my phone. They broke the back of my phone while they had it and promised that they had another one on the way. a whole week passed and nothing. However before the whole week passed my new screen that wasnt even glued down right came up at the bottom and the whole screen busted. When I called back, they said they didnt have the back to my phone and that the only way they could refund my money was if I brought them an unbroken screen back. Mind you they still broke the back of my phone in the process, so now im $300 out and still have a busted screen and a white verizon back on my phone and im at&t. Reporting them to the Better Business Bureau and filing to take them to court. DO NOT USE THEM!

Va
Review №91

Worst service ever! The owner told me that Id pay 40 to unblock my password and instead damagesvrhe compitter and then charged me for a hidden fee of 50 without even fixing the laptop! I do not recommend this place! THIS PLACE IS A SCAM !!! Check other bad reviews

se
Review №92

Worst service ever!!!!! I was around the area and looked up for a iphone repair shop. This place came up. I had an iphone that needed a microphone check and change. I stayed there for an hour and 30 minutes and the tech could not find the problem. decided to leave and staff tried charged me $49 dollars for checking the device. I left without paying that unreasonable fee. I had purchased a new screen for my phone online that I recently installed myself. on my way home I found out my screen was swap for a low quality one, plus I got called the cops on me for leaving without paying. Had to go back to pay and confront them with the officer and on the conversation that I asked about my screen swap. Owner said we swap it with the good stuff!!! People in that store are a joke. do not even know the difference between hdmi cable and vga cables. Good luck ripping students off from southern tech and kennesaw marietta. Do not see that business lasting more than a year. Keep on min customers that as soon as they take your device to the back you are automatically charged $49 dollars even if they do not know whats wrong or cannot fix your device.

Jo
Review №93

HORRIBLE! BROKE MY WIFES PHONE WHILE REPLACING A SIMPLE SCREEN AND DIDNT FIX IT. NOW NOT EVEN THE PHONE COMPANY WILL TOUCH HER PHONE!!! DONT GO HERE!!!

Ka
Review №94

Nothing...he lied that he had a dell 45 chrgr..knowing I was driving from Collier to Kennesaw.....I was very clear that I did not want anything but...he said he may have two...I made him aware I was just out of hospital at Piedmont and would have to drive that long distance so if any changes call back....sent him photo of tiny charger input...got there...it was Not a 45..!.it did say dell in tiny tiny print....it did not fit...histechnicianwanted to take my under warrenty ultra laptop to back room to retrofit it in spite of my telling him that Dell insisted I use a 45 dell and they had just replaced the battery and charger input...under warrenty..I refused to lelt him take it to a back room...so the tech left and he dissapeared...aft 10 min...I ask where is he...he had dismissed me....no apology...told him he is a liar...inconsideraytly allowed me to go 40 min up 40 min back to no avail and was rude...he called me ...a mean old lady...I totally lost control of my blood pressure w outrage to this disrespectful unprofessional impersonator of a human being....There r so many ne reviews...how does he get a 3 rating

Ru
Review №95

The music the atmosphere priceless

Ge
Review №96

Thanks for your help. Great prices also.

Wo
Review №97

I must have had Idiot written across my forehead cause they sure treated me like one. Dont stop here

Co
Review №98

Very Fast and Friendly service!

Mo
Review №99

My computer was repaired the same day for very little money. Will go back for all of my other computer and electronics repair!!

Re
Review №100

Great speedEasy fix

Information
100 Photos
100 Comments
2.7 Rating
  • Address:552 Cobb Pkwy SE, Marietta, GA 30060, United States
  • Site:https://computerrepairatlantastore.com/
  • Phone:+1 404-259-0183
Categories
  • Computer repair service
  • Cell phone store
  • Computer store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–6PM
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