user
TGK Automotive of Mankato
1771 Bassett Dr, Mankato, MN 56001, United States
Appearance
TGK Automotive of Mankato
Comments
Ke
Review №1

The service advisors are top notch. The mechanics provide quality work. That equals great customer service. No hesitation in recommending TGK to others looking for automotive service.

To
Review №2

I bought a car in rough shape hoping to get it fixed up enough for my son to drive for a year or two. TGK was more than happy to take a look at it. They went over and above getting it started and into their shop. They went over the very basic needs to get it running and when that turned out to be too much, they were very understanding about my decision not to fix the car. The bill for their time was very fair and they are very professional while still being friendly and enjoyable to talk with. I would highly recommend them for any mechanical needs! I appreciated their help!

Da
Review №3

The guys here are awesome. They listen when you talk to them. I was greeted immediately & my vehicle was pulled in within 10 minutes from walking in the door. Dan took the time to explain what issues were found & every scenario with cost, before proceeding. I highly recommend this location.

Dr
Review №4

Travis did a great job of talking me through the diagnostics of my inspection and keeping us in the know. After that conversation Brady did a wonderful job attending to the problems and taking care of our family vehicle. I would highly recommend in the future.

Da
Review №5

Had a battery light come on in our car. Contacted TGK Automotive and was able to get the car in last minute. They did an electrical diagnostic and determine it was a bad alternator. Repaired and completed later that afternoon. Appreciate the quick turn.

Ta
Review №6

I am a huge fan of TGK automotive! The staff are super friendly and honest. I have been bringing my vehicle here for oil changes and general maintance since they open on Bassett Dr in Mankato. Not only do I get a Vehicle Condition Report with picture every time.. they also vacuum my car as well! Excellent customer service!

Br
Review №7

Everyone was very helpful and great at answering my questions! I loved the full car check over with the results sent to my email to reference in the future. No pressure to do any repairs that I wasnt ready for, but glad they put the potential issues on my radar. Bought a lifetime oil change and am confident that my vehicle will be well taken care of.

Ho
Review №8

Love this place. They worked with me to do a cheaper repair first before getting 3k worth of work done. They will recheck in a week for free. Love their technology and there technicians are professional and great at what they do.

Jo
Review №9

Great Service. Had my oil change there and also my sway bar links replaced. Decent price to replace the links. Recommend these guys!

Au
Review №10

The guys who worked on my car were nice and very responsive! I was able to easily contact them for more information and updates on my car. They were also good on the time management about when my car was going to be finished. Overall, would definitely use their services again!

Sk
Review №11

Very professional, the team is great and someone reaches out in a couple days after to make sure everything is running great. Most professional shop and team I have had the pleasure workin with. Thanks for the free little gifts left in my car as well, it was a nice surprise. They send you a report to your phone so you know what is wrong and why and they will not do anything you do not want done, or have the money for. No pressure, pure professionalism, got my business for as long as Im in Minnesota.

Fu
Review №12

TGK was the most affordable place I found in Mankato to replace my spark plugs. My truck was driving so rough and had very low power, after the new spark plugs were in from TGK my truck drove out in great condition and am finally full of power. TGK was quick to get me in and I would recommend them for all your auto needs! Also I appreciated the follow up text checking in on the outcome of my services they provided for me. That was the first time a auto shop cared to check there work was 100% satisfied, which it was! Thanks TGK!

Su
Review №13

I recently had TGK install 4 new tires on my truck. Everything about my appointment was top notch. I dropped my truck off, they brought me to work. My truck was done on time. They even text me after a few days to make sure everything was still good and if I had any questions. Will be using them again!

De
Review №14

I’m very satisfied with my automotive service from TGK Automotive of Mankato. I was a long-time customer of Mankato Oil Company, which was owned by Bob and Jim Freyberg, who sold their business to TGK Automotive. Even though the business may have changed ownership, I feel like I’m being treated the same by the new owners. I can count on getting great service.

Pa
Review №15

This is a family owned business and the staff treats you like good family. Will highly recommend TGK to all my friends and family. They listen to your concerns and questions and then fulfill them with the appropriate actions and keep in mind your cost. I seriously trust TGK of Mankato, Minnesota with my Mini and wouldnt think of taking anywhere else.

Po
Review №16

I edited this review from 1 star to 2 stars since they did work with me a little. I was going to give them 3 stars but then I received a call saying the owner saw my review and was bribed with a free oil change if I would change it.Total $430.00 for parts and labor. $90.00 Part and 1 hr install. For what should have been a $15.00 part and a 10 minute fix. Per another mechanic I trust! Unfortunately hes in another state.If the bill was $200- $300 I probably wouldnt have complained, that would have sounded fair considering the parts and time spent.I probably wont use them again.

Ch
Review №17

The guys at TGK did a great job with my Cruze. Will definitely bring my vehicle back when it needs more repairs.

Kr
Review №18

We highly recommend TGK. We purchased new tires for both of our vehicles and received great service and pricing. The waiting room was really nice, too!

Da
Review №19

I came to TGK because I had done business with Matt, the owner, before. I have always found him competent, honest, and professional. He got me in right away and had the work done in a short amount of time. The car is running and starting perfectly. He put air in my tires and filled the washer fluid also besides checking and installing a battery. I also appreciate the gifts I found inside. Thank you.

Me
Review №20

TGK is very knowledgeable and professional when it comes to repairing and servicing vehicles. I have always had a great experience having my vehicle serviced by TGK at both locations. Most recently, I had issues with my vehicle being repaired correctly at two different dealerships in town. Each time I was left stranded without a vehicle due to the dealerships faulty repairs. TGK provides a very detailed report regarding your vehicles service and recommended repairs. TGK always stands behind their work, looks out for the best interest of their customers, and provides quality service. I would highly recommend their services to anyone in the Mankato area, including family and friends! Keep up the good work! Its so nice to have a reliable and honest mechanic in town!

As
Review №21

Very professional and friendly people, very clean business place, amazing work done!

Au
Review №22

I actually live in Kansas City, I was driving up to MN to visit some family, and on the way hit a tire tread on the highway. TGK was able to fix the parts of my car that got knocked out in a timely manner, and went above and beyond to air up my tires because I have had a sensor notification on for a while. They have sent me feedback texts, and thank you cards, if I lived in MN I would use TGK for all of my car needs, they were just exceptional. In a world where everyone seems to get by with the least amount of effort, TGK stands out for going above and beyond. Thank you for saving us time and money!

Be
Review №23

Extremely professional and great customer service! They go out of their way to make sure they take care of you as a customer and leave you feeling great about trusting them to service your vehicle. Highly recommend!

Jo
Review №24

Matt was very helpful i made an appointment for 4 new tires and an alignment, not pressured that sold me immediately

da
Review №25

Excellent customer service. Matt and his staff are respectful and honest and do great work.

Ja
Review №26

They were able to diagnose the problem I had with my car quickly, gave me a quote and then fixed the problem. Very professional and straight forward guys. I have gone here multiple times and I am taken care of every time.

J
Review №27

Be careful when dealing with this company. I had a coupon for a $19.99 oil change that I had received in the mail. I went to the TGK Automotive on Bassett Dr. in Mankato to get the oil change done. When I went to pay for the service, the cashier told me that the oil change would cost more than $40! When I asked why, he said something about that my 2009 Toyota Camry needed special oil. I asked if that was necessary, he then turned and looked at someone else in the office and that person must have given him the ok, not to use the special oil, so instead of $40, I paid the $19.99 coupon price. I got the impression that if I hadnt asked about the cost, I would have ended up walking away paying double for the oil change.I was very frustrated by this experience, but to make matters worse, a few weeks later someone from TGK texted me to ask about my experience. Instead of apologizing for bad service/dishonest practice, the person texting me doubled down and would not admit to any wrongdoing, but instead defended their actions saying that I didnt end up paying the $40. I would not recommend this company to anyone. I am glad others have had good experiences, maybe the day I went and the follow-up communications were anomaly. I hope they have improved, but I will never go back and would advise others to avoid them as well.

Gr
Review №28

I went here for an oil change. They inspected my entire vehicle and pointed out that I should probably get new tires. Very soon after that I made an appointment for new tires and an alignment. This business is very well maintained, clean and comfortable! The staff is professional and polite. I would have no problem recomending them to my friends and family!

Am
Review №29

After a hefty bill from Toyota I arrived to TGK for a second opinion. We recommend TGK 100%, issues where explained well and prices are great!!

Ca
Review №30

I had gotten my oil changed here for the first time and was more than pleased! I even received a hand written thank you note in the mail... Definitely will be back for repairs and will recommend them to anyone. Very professional!

Ta
Review №31

Their website has a coupon that says bring us a written estimate and we will meet or beat it. They would not honor that coupon and they were $300 above another estimate. Not going back

Am
Review №32

Best customer service Ive ever received from an automotive place! They really want to help you and get you back on the road. Very fair prices too. I would recommend them to anyone!

Ju
Review №33

Great customer service! love that they send a review of everything they did and what needs to be done via text. Low prices and nice location. Very clean and bright space.

Ki
Review №34

I am very happy with the service and repairs done on my vehicle. Everything was communicated well and understandable. I believe this business knows what they are doing and does it well. Most importantly I believe they are honest! I will definitely be taking my vehicle back again!

De
Review №35

TGK is conveniently located. I was able to get an appointment at my requested time. Skilled technicians doing the work. My car was fixed and I was back on the road is less time and cost than expected. While I was there, I witnessed two great experiences. I was greeted by a foster rescue dog, what a special surprise! Also, a gentleman came in that was in need of bicycle repair. They helped him without even thinking twice about it. It was so refreshing to see. My car is running great and the follow up from the shop was remarkable. I will continue to get my car serviced at TGK.

Al
Review №36

From my husband: While recently having work done by the professional team at TGK Automotive I was very impressed with the great customer service and quality repair. I was greeted immediately, promptly scheduled and informed on progress. I will definitely return in the future and highly recommend TGK.

Th
Review №37

Very professional and knowledgeable in their services. Clean and safe environment. All the staff wore masks and very polite . My jeep was done way ahead of schedule. I would recommend this business to anyone looking for a good service shop.

j
Review №38

Stopped in for an estimate to repair my A/C. Daniel was very helpful on getting that for me. It was much more affordable than the VW dealership, so I made the appointment. The night before they sent a text reminding me about the appointment. My car was done on time & it was done right.Much Thanks to the guys at TGK !!!!

Ul
Review №39

Great quick service. Would recommend to anyone

Bl
Review №40

Quoted me, a college student, to fix both my rear brakes & rotors over $800. Went downtown & only had to pay half that amount. Makes me sad because they overcharged me just to get rotors & breaks done. Especially because I am a college student & a female. I enjoyed going here to get my oil changed, so I guess that’s the only thing I’d only go here for. Don’t get me wrong, very friendly people & good service, but still costly Just like any other shops...

Ch
Review №41

Matt and the team at TGK were great. They are upfront and honest with you about what needs to be done. They also keep you informed through the entire process. Definitely will be back again and recommend to my friends and family.

De
Review №42

I took a child in with me to get an oil change. They have a little room set aside for little ones. When we went to get in the car...a surprise teddybear was in the back in the car seat. Zakk the fuzzy cheek made the hugest hit!! How sweet! Thank you so much!!

a
Review №43

Wow! Finally found a car repair place that a person CAN trust! Great pricing, fast service and best of all trustworthy! Thank you to a great team that took care of my car repairs so quickly and efficiently. They even send you pictures and explanation of what is wrong all seperated with what each repair item costs. Super tech savy and gives you a great visual of what needs to be done no hidden expenses.

Ke
Review №44

TGK Automotive in Mankato is a great repair shop if you are looking for modern solutions to vehicle inspection and repair. I got an oil change and inspection and they emailed me pictures of potential issues, price quotes for the repairs and advice on how urgent the issues are. They also report repairs to the Carfax app so you can easily track your vehicles repairs without a lot manual entry. Their lounge area is spacious if you are waiting for your work to be done or they offer a shuttle. Every staff member Ive talked to has be knowledgeable and friendly. They also go the extra mile after your service: after my first visit I received a thank you card in the mail. After my second visit they left teddy bears on my kids car seats. They also email out valuable coupons and match competitor pricing. I cant say enough good things about the experiences Ive had there so far.

Do
Review №45

Excellent customer service nice clean buildingGreat establishment. Thanks for the teddy bear my 17 month old daughter loves it! We will definently be returning for all future services.

La
Review №46

Like others have said, gonna miss Bob & Jim of Mankato Oil & Tire, but Matt & his crew at TGK Automotive of Mankato are doing a great job of providing auto service done right the first time at a reasonable cost. Great to have you guys here and welcome to Mankato!(Nice remodel on the reception/waiting area too!)

Al
Review №47

I had a great experience working with TGK! The staff were friendly and very welcoming. I loved the text messages including the digital diagnostics and the text letting me know my car was done. The remodel looks amazing as well! I cant wait to go again and see it 100% completed.

K
Review №48

I took my vehicle in for an a/c inspection. I knew potentially what was wrong, but I was unable to fix it. The team at Mankato was incredibly up front and easy to work with. I was especially impressed with the digital updates. Overall, the proper diagnosis was done the first time and has been working great since. A big thank you to Matt and his team.

No
Review №49

This was my first time there, and I loved it!! They guys were super professional, and super quick! I will definitely be returning!

Bo
Review №50

I was a loyal Mankato Oil customer until they sold their business to TGK. I thought I should give them a try since they are new in town. They have completely remodeled the building and it looks great. I brought my vehicle in for an oil change, and they are competitively priced. They assured me they will continue to offer free tire rotations to past Mkto Oil customers, and I think that’s really decent of them.

Ma
Review №51

I went in without an appointment just before 7 am. We needed to get tires and oil change before a long road trip. They took care of us and I was able to catch a nap in their beautiful waiting area.Very good service and beautiful place. Thanks to them for sending out their mailer.

Jo
Review №52

The digital car inspection was extremely novel and cutting edge. They sent photos of the problems they found and had an entire history recorded on my car sent to my phone. Amazing. Super professional service! Thanks TGK!

Ch
Review №53

Quick, efficient, friendly, great price! Awesome team.

Br
Review №54

Great business, I am from out of town and they made me feel welcomed and explained everything. I will be back!!

Je
Review №55

Top notch business with phenomenal customer service! While on vacation we had problems with our vehicle, Matt and his team took us in and took amazing care of us! We are so grateful for everything they did! Our only regret is we dont live closer, if we did we would not hesitate to do business with them in the future! Thanks again!

Ti
Review №56

I needed to get my fleet vehicle serviced and was surprised to learn that Mankato oil and tire was sold. I called another local place and they could not offer the services that I needed. I called the old number and and reached Matt, at TGK auto. Matt was very professional and said that they service fleet vehicles. I walked in an was amazed at the new transformation of the store. Matt and Dan we’re welcoming and the whole staff is professional. Thank you Mankato oil and tire, for your service and for bringing TGK Auto to Mankato. I cannot say enough about the friendly staff and professionalism that you will receive at TGK Auto!

Mi
Review №57

Great prices and professional service! Matt and his team know what they are doing! Best tire prices in Mankato!

Th
Review №58

I trust TGK with my Toyota. Their technicians are very knowledgeable. The shop is welcoming and clean. My final bill and quote matched. I will definitely continue to do business with them.

Re
Review №59

Great Honest Service, and would highly recommend to anyone looking to have regular maintenance and or an alignment done in on their car.

Be
Review №60

Called the number in my phone for Mankato oil and tire and got TGK Automotive. Matt took the call and informed me of the change in name, but not the services offered. Decided to give them a chance, bought tires and was pleased to have a great experience with this new business. Thanks!

St
Review №61

Honest, helpful service people. Had tires replaced. Good experience. Great followup after service.

Al
Review №62

Amazing customer service!!! Staff was very attentive and even texted me after my car was fixed to see if everything was running okay. Price was very reasonable and would definitely recommend others to come here.

Ma
Review №63

It was a Friday afternoon when my vehicle encountered some problems. To make things worse I absolutely had to have my vehicle for a trip the next day. TGK automotive got me in right away after I was denied by my local dealer. They acted quickly and professionally to get me on the road in a few hours.The spacious lobby and free beverages didnt exactly hurt either. I definitely will continue to give them my business.

Mi
Review №64

Great job installing new tires on my Corvette...plus all wheel alignment. Work was completed in a timely fashion and the car once again drives as it should.

Ka
Review №65

TGK of Mankato did a fantastic job with my vehicle. They have a very detailed system that tells you what’s going well with your vehicle, and things that could possibly need some work and it tells you even from your smartphone! Very kind people and look forward to my next visit with them!

Ma
Review №66

Very comfortable environment, its clear that tgk values there customers as well as there team. I will be back

Jo
Review №67

Great service. Friendly staff. Competitive prices.

My
Review №68

The complimentary vehicle inspect found that I had a leaking power steering cooler. I was contacted via text regarding the needed repair and the issue was corrected during the appointment. There was no need to schedule another appointment for the repair/replacement. TGK Automotive is my go to automotive repair shop.

Tr
Review №69

Outstanding business at an affordable rate with professional services to boot I will recommend both locations for my future repairs

Cu
Review №70

I called around a few different places and TGK was the cheapest for a transmission flush, they also did a great job of communicating during and even after the job was done! Very pleased!

Gr
Review №71

TGK worked on my pickup, made follow-up repairs when parts came and stood behind their work a week later. They seem fair & honest to me.

Br
Review №72

Had a great deal for first time here.

Ri
Review №73

I went in to get a tire changed and the process was very quick and convenient. They also have a salesman named Danny that was very helpful!

He
Review №74

Very professional and very quick on mounting and balancing of my tires I highly recommend you

Lo
Review №75

Great people. Awesome job done.

Ma
Review №76

Great experience. The staff were amazing.

Ju
Review №77

I had a great first experience with TGK . Very happy with their service.

Ka
Review №78

Fast, great service will be back again!

Ja
Review №79

Was getting optimistic that the engine light would never shut off but they got it figured out thank you very much

ma
Review №80

Very professional, amazing people, amazing crew, and amazing work! Can’t wait to go again!

Na
Review №81

Great people and better service!

Je
Review №82

Went to have my tires rotated, and to check a leaky tire. People are friendly,and when I got in my car the tech even cleaned the drivers floor& mat. Little things makes a difference.Thank you!

Sh
Review №83

Great crew, very helpful and respectful. Will go there for everything now!

Te
Review №84

They did a good job

ri
Review №85

You can purchase parts from the auto store for less. They will install

Ab
Review №86

Great service

Jo
Review №87

Great service!

Na
Review №88

Super nice and helpful

Ho
Review №89

Not very knowledgeable.

Ti
Review №90

Great staff

Je
Review №91

Great job

Li
Review №92

Warm

ju
Review №93

Great place

Information
39 Photos
93 Comments
4.9 Rating
  • Address:1771 Bassett Dr, Mankato, MN 56001, United States
  • Site:http://tgkauto.com/
  • Phone:+1 507-387-3484
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations