The rating is strictly for the burgers, certainly among the best in town. The staff is adequate at best and the place itself kind of tacky. Ive been eating here since the late sixties and they really should have left the place alone, every attempt at a remodel made the place look worse. This used to be a big cop hangout but I havent seen them much lately. Lots of parking, easy to find, good burgers and fries, the fried onion thing can be tasty.

Highly recommend Mrs. Young Jones! My family and I had the best experience with her. She went above and beyond for us and got me in the car that i love!! Thank you so much Mrs. Young!!!

Great service they where to answer all my questions. They also made my top 3 dealership in this area would highly recommend them for people wanting to buy a new truck

While my husbands truck was in for an oil change, he asked them to run a diagnostic check for why his check engine light was on. Without any kind of warning or explanation, we were charged $100 just to check the light! This same service is offered at local auto parts stores - for free. They could have at the very least told him what the charge would be before running it...

I love this company. My original car officially died on me (needed a new engine) and figured why not get a new car instead of throwing all of my money into just replacing the engine (2001 Chevy Malibu). When all of the other companies told me they couldnt help me, Murdock Manhattan said they would!!Young Jones took care of me. She drove all the way to my house (in the 2016 Chrysler Town and Country) and picked me up to sign paperwork! She even let me test drive it!! Young Jones is truly an angel. She made sure I had reliable transportation for me and my family! I would recommend this company over and over again. If I have a problem, they are always happy to help. If you are in the market for a vehicle, come see Young! Customer satisfaction guaranteed!!!

Absolute garbage. They said the oil change would take 1.5 hours! Crazy wait time for an oil change. After TWO AND A HALF HOURS of waiting I asked what was going on. The guy said he didnt have enough techs and that my car hasnt even been looked at.. no notice or mention until I asked! What a worthless excuse for service. Avoid coming here at all cost.

The mechanics said my brothers truck would be done two weeks ago and it hasn’t even moved on the lot. Not only that, but disrespected him when he called. Very unprofessional, terrible customer service, and will never recommend to use any of their services. Avoid this dealership at all costs.

The lady that took all of the information was completely very professional and so nice.

Had a 12:30 appointment for an oil change today (Thursday 7/9). I got a $20 off coupon in my email amd was able to use it. I was a little confused when I arrived. I saw another car in the pull up bay (what you do for service at the El Paso dealer) so I got behind them. The guy who checked me in, was busy with another customer. When he was finished he seemed annoyed that I hadnt pulled up. Mayne he wasnt, thats just what I read from body language. I was just waitong for direction! Well I unload my toddler and baby and we waited. 20 minutes later my car is still in the bay. The oil change took 2 hours. All of us were hungry and stuck. The baby was the only one who ate before we left. Ugh, never again. I dont care how simple of a servoce it is...Im asking for a loaner!!! The service cost me $8.99 which blows my mind but honestly...I would have paid full price to be out in 30 mins.

Kevin and his staff were amazing. Will definitely come back here if we need a new vehicle.

Keep up the good work new guy named Gage.

Would like to thank Mrs Young Jones. Very helpful. Nice service they really take care of there customers and ensure the right vehicle fits you. I would definitely recommend.

BEST CUSTOMER SERVICE EVER!!!! MRS YOUNG IS AMAZING!!!! She went above and beyond for our family! Amazing communication, and willing to help you no matter!!!

We were passing through town, visiting family, when our 16 Silverado (towing a 7000+lb travel trailer) had a check engine light come on. The service dept communicated every step of the way, explained the diagnostic steps taken, provided tiers of options that they could try to rectify the issue and were transparent about the costs associated. It turned out that the Turbo needed to be replaced ($$$). They ordered/received the part quickly, got the job done and worked with our warranty provider to collect payment. Fast, efficient and friendly. Special shout out to Angela for taking such good care of our situation. Phenomenal customer service!

Purchased a new 2021 Silverado with Murdock. We worked with Frank during the whole process from test drive to signing and he ensured we had the best experience possible. When they did not have the exact truck we were looking for they continued to search and provide us with options. Eventually they find us the perfect truck and then got it delivered to their lot. They did more than most dealerships have when it came to getting the price to a reasonable amount and have us a fair to better trade in value on our other vehicle, and we could not be happier with the new vehicle and experience.We also have gotten services done at this dealership over the years (oil changes mostly) and have not had a single issue with them or their team. They have never tried to nickel and dime us like several other local shops have (Burnetts) and done timely and good work. Overall experiences with Murdock is definitely above average.

Murdock is outstanding. We are so pleased with our red Chevy Equinox we purchased from them. Ask for Sydney; shes so friendly, knowledgeable, caring, and an excellent communicator. She even sent a Christmas card!

Really sad they love to take advantage of military personnel. Such a rip off all commission for them!

When I received the phone call stating what was wrong with it, they quoted me an amount which they stated included the list all the parts needed and how much it would cost for work. After the work was completed, I received a call stating the new amount would be $50-$100 more than the initial quote because they forgot something before. Which it was included in the list of things on the phone the day before. When I stated it was listed with the initial quote, I got the response of at least I was only $50 off

Murdock Chevrolet did a great job. They fit me in on a busy Saturday. I needed more than an oil change and they were happily to do it for me. I am new to this area but will return again to Murdock, I thank the service people for taking good care of me.

Scott and Angela were the absolute best! Being a college student with my parents 2 hours away, they made sure everything was completely fixed with my car and didn’t take long at all! I can’t thank them enough!!!

Went to look at a used Ford truck on their lot. Great people to work with. We bought the truck for a great price. They gave us a good value for our trade in. They do not negotiate much on their pricing, but the price was already below the trucks value.

On June 2 the service department was supposed to change my tires… This took them from 7:30 AM until 6 PM to finish the job… On top of that I lost one lug nut within the first week and had to tighten 5 others because they were loose and about to fall off. Terrible experience and they don’t communicate at all.

Very good experience all around. Very pleased with my pre-owned vehicle!

Very impressed. Called this morning and they were able to get me in this afternoon for an oil change. To top it off it was $25 cheaper than my dealership in Texas. Almost worth driving up to get it done.

Sales staff comes across kinda pushy at first and like your bothering them by even being there. but warmed up after a bit, would come back when in the market again

Very unprofessional don’t go here I left my car here for two days and nothing was done to it they keep making excuses the manger was very rude I even called and they hung up on me.

This was one of the most unprofessional experiences I have ever had with any company. I made an appointment three weeks in advance and after dropping my car off, I received a call 4 hours later saying my car wouldn’t be able to be worked on for 3 more weeks. When I went in to speak with Mark, a member of their service department, he treated me extremely rudely and even laughed when I was asking questions. Once the man who was with me asked a question, he started being very respectful. Allowing clearly sexist people to head your customer service isn’t a great move!

This place was very friendly and felt very welcoming, went there to sell a car and they help me very quickly and let me know what they could do for me and why the price was the way it was, I would recommend them to anyone looking for a car

We were very pleased with the entire family of Murdock Motors of Manhattan. Our saleperson, Luis Urena, was very patient and understanding of our wants and needs. There was never any pressure to purchase a vehicle, and when we decided to make our purchase; the entire staff made certain that vehicle was available. Also, after our purchase, Luis has kept in contact to make certain we are please with our vehicle. The service department is second to none too. They are very accommodating, and also very friendly. We certainly will be return customers to Murdock Motors.

Excellent buying experience!

This dealership has variety of vehickea and its staff is prepared to answer any question you git in regards the vehicle youre looking for. Good customer service.

If your military do not go here I promise they will try to rip you off.

I bought my truck here in 2015 and have brought my vehicles here for service since. Very happy with the dealership, Mark and his staff in the service department are competent and friendly, prices are fair, and they get work done quickly. I dont know a lot about working on cars, so it is nice to have a dealership I trust to be fair and take good care of my vehicles.

Friendly folks to deal with.

Easiest car buying experience ever!!! Egi & Joe & the rest of the crew were so nice & helpful. Everything went smoothly with their assistance. I didnt feel pressured into buying or making decisions. I would definitely recommend this dealership. Thank you all for making our van purchase a smooth one.

If one is to have a successful business then they should keep their website up to date. How can one build a rapport with a company or department when the employees are not correctly represented on line. It is the little things like this that will let your customers know you care when you support your own.

From start to finish it was a fantastic experience. There was no pressure and Ryan took his time helping to find specific special options needed. It was truly the best car buying experience Ive ever had

Highly recommend anyone looking for a Chevrolet or Cadillac purchase on from this dealership. They are honest and sincere and will take care of you. My wife and I dealt with Michael Hodge and will definitely return here when looking for another vehicle and deal with Michael again! Everyone from the owner on down will take good care of you and assist you in finding what you need and want.

Get your nitrogen filled here!

I was using the net for basic research on a car and found it here at Jon Murdock. My salesman, Tim, was very knowledgeable on the Dodge that I was after. I called and made an appointment, my salesman was able to work around my schedule. When I went to the dealership (drove 2 hrs) the was car available and ready to go. The staff was friendly also.I would recommend shopping here.

I absolutely love coming here. Without a doubt when i have a car issue or question, I go straight to Murdock. I always get great customer service and the extra services offered while my car is getting worked on is a plus. I have recommended Murdock to anyone who is interested in a car and I will continue to do so.

I recently purchased a 2017 Chevy Spark. I felt as if the salesman was working to get me the best deal. Not only did a get a good price for the car and my trade but I was offered additional incentives such as a rebate and bonus tag. I left there feeling as if I got a good deal.

The best chevy dealer. Talk to luis and just set you are reffer by nathaniel

Very friendly and professional.

Service was quick and they provided an accurate diagnosis. The price is a little high but all dealerships are the same way. You definitely get what you pay for. Overall great place!

Throughly enjoyed my car buying experience with Murdock Chevrolet. The staff worked hard to find me the perfect car and remained friendly during the entire process. Gary worked diligently with me the entire time for a smooth process. If youre in the market for a new car, make sure you stop in to see him.

I knew the first time I walked in the door at Murdocks that I wanted to buy my vehicle there. Everyone made me feel right at home and my salesman, Gio, was amazing! He was very knowledgeable and answered all my questions. When I asked for a different model that was not available on the lot, Gio immediately located the exact vehicle I wanted. As soon as I saw my new Equinox, I was in love!!! Thank you for taking such good care of me. I will be back!

Nice people working there......really like Geo.

Customer service is best defined by how quickly and efficiently even the most minor of issues are handled to the customers satisfaction. Just witnessed first-hand a dealership committed to customer satisfaction and retention. Weve purchased three vehicles from Murdoch and will go there first if shopping for another.

I had a wonderful experience with these folks! My salesperson Thomas went above and beyond to get me what I needed and have everything for me that I could wish for! He walked me around, took his time showing me certain vehicles he thought I would be interested in, and got me top dollar for my trade in. 5 stars!

Demi helped me for months before I made a purchase. She wanted to make sure I got everything I wanted! She really knows what shes talking about and continues to help me with questions or concerns a year later. You can really tell she puts everything into her job and really enjoys it. If you want someone trustworthy I recommend you see her!!

I did not buy my Chevrolet Silverado from here. However, I did get it serviced here.After taking it to Briggs (a 2016, with 18k miles, still under full warranty) they wanted me to sign a pre-authorization for a $100 charge if they decided it wasnt a warranty issue. I called Murdock and they were much more pleasant. Made a same day appointment and dropped the truck off. My service airbag light was on. I handed them the keys. Nothing to sign, nothing to worry about.An hour later, they call me back saying that it is ready to be picked up. Problem resolved, warranty covered it. Never had to worry about possibly paying $100 or more. Never going to Briggs again.Thanks, Josh!

We had a fantastic experience with Ryan and Joe at Murdock after driving in from Kansas City to buy our new Cadillac yesterday. They were everything you want a car dealer to be- upfront, attentive, straightforward, honest, and easy to deal with. I wish they were located in KC, so we could make them our regular car dealer.

Excellent customer service didnt pressure me into buying anything the second I found a vehicle had alot of help gave them the price I was asking for and came back with a price that was alot lower then asked took only a hour to go in and leave with a vehicle very good people here

They do a great job.

Update. Customer service worked with me on an option that was far better than initally quoted. Nice to see them not just give up on a customer.

Rudest service department ever. Zero customer service skills. They do not care about you after you buy the car from them.

Dont go there for service especially if you have an electric car!!! Over a period of two weeks my car has been towed into their service shop three times and my bill continues to go up while my car has yet to be fixed. The first time I was charged just for them to charge my battery and have it die right after I picked it up. The second time they charged me for a new battery which apparently is not the problem either and now I just had it towed a third time because the car this time shut down while I was driving which is a scary and dangerous. On top of it all I have been stranded without a car for two weeks and they wont offer me a shuttle ride to pick up my car because I am outside city limits.(They were helpful in giving me a ride the third time and setting me up with a loner vehicle which has eased my frustration and has gained them a star. I just really hope they figure out the problem with my car this time.)

I RECOMMEND BEYOND ANYTHING!This is the second vehicle that my husband and I bought from Jon Murdock Chevrolet and both of our experiences have been beyond exceptional. The first time we went in was when we bought our pickup truck and I have to say I was definitely not an easy customer. I was very particular about what I wanted and wouldnt budge despite it being unrealistic. But despite it, our salesperson handled the situation like a pro and made it work out in the end as now we have a truck we are both BEYOND HAPPY with! Our most recent experience at Murdock was a little over a month ago when we got a new Chevrolet Cruze. The whole crew was extremely helpful and informative as far as the vehicle goes and even about how it would benefit me to upgrade. At the time I had a very broken down VW that just kept breaking down and was really not worth putting more money into. I was at my ends with it and was really unsure about buying a new vehicle. But the sales and finance department made sure that the car I got was financially good and made me happy as a new car owner. Result? Im beyond happy with the advice, expertise, guidance, and assistance provided. Everyone experiences things and places differently in their own way but one thing to remember is to never get into something thinking negatively since then youll overthink even the insignificant. Just make the most out of the experience because its an enjoyable one especially here at this specific dealership. So thank you Murdock for making my experience a memorable one.

It was good! They called several times to let me know of progress and asked questions! Was well informed! Thanks!

I believe that the issues with my tire have been resolved. The service department had to order a part for the lane change indicator and will notify me when it arrives.Both the service department employees who signed in my SUV and especially the service mechanic who resealed the tire were very informative and were able to explain some of the inconsistencies I thought existed but did not.5 stars !!!!

Enjoyed the whole experience of buying a used car from Murdocks!

My wife and I recently purchased our third or fourth vehicle from Jon Murdock Chevrolet in Manhattan. We keep returning because of the friendly atmosphere, the quality of the vehicles we have purchased, and the promptness of the service department. The Silverado truck has plenty of power to pull our horse trailer, and the Cadillac XT5 is a dream to drive both in town and on the highway. We love the safety features on both vehicles, and the blind spot warning has already aided me twice in just two weeks. I highly recommend Jon Murdock Chevrolet for high-quality vehicles and friendly service.

Gio was such a great help! Able to find me something of my interest quick and easy. Super friendly and would recommend to anyone!

Expensive. Slow and substandard work. Best thing about this place is the shuttle back home. Nope, won’t go back. I hope others have had better experiences.

Ask for Andrew Tomb when you need to buy a car! Friendly face and great service!

Took the vehicle in for an oil change & a low tire. Technician found a nail in the the tire, fixed it & fill d he tire back up with air. Good service as usual

MUCH better experience than the one i had at Ed Bozarth. MURDOCK gets ★★★★★. BOZOs gets ★.

Terrible service department. Took my car in for a check engine light. They told me what was wrong and how much. I decided to get a second opinion and was half what they wanted. When I went to pick up my car they told me Id have to wait because they were still working on it. When I finally got it back the glove compartment was completely off and they told me it was something that Id be able to do. Never going back.

Buying a car here is what you expect. They take care of you!

Thank you Thomas, Tom and Kevin! They are very knowledgeable and made sure all of my needs were met. I even received a red bow!

I have had a great experience purchasing my own vehicle from these folks....and I am currently empoyed with this company as well. It has been fantastic to shop and work all in one place.

Very happy with the sales process at Jon Murdock. Gio Roman was my sales consultant. I really enjoyed working with Gio, was very quick to respond to my needs. Worked hard to get the best deal possible for my wife and I. Cant say enough good things about this dealerhsip. Very please!!!

Took really good of us will be returning

Ive had bad experiences at alot of car lots. However Murdocks was a very easy, simple, relaxed environment with no pressure. If the staff didnt have the answers they didnt hesitate to get them. Helpful in everyway. I strongly suggest anyone to go there!

Fast, friendly, and competent. They also like dogs. Two thumbs up.

Great experience! Staff was friendly, Thomas our sales consultant was wonderful! Will definitely recommend to anyone looking for a car!!

Workmanship was poor and incomplete. I am currently filing a complaint against them with USAA. I will not purchase a vehicle from them or even take my vehicle to be serviced there again. I am completely frustrated and I expected better quality of service from a dealership.

Car dealerships are notorious for high pressure sales tactics, but you’ll get none of that here. That alone makes this the best dealership in the known universe.

Ive been to service mine auto here a few times,it was how do you say iffy? Bute this last time Isa a good job, very better das woman make good. Ist will been again, sorry mine English ist sleck.A+

Very professional maintenance department. They were able to take careof the repairs in a timely manner. Chelby G. was on top of it when I had questions regarding when, what etc. Very pleased overall.

Very good people and workmanship

The Last week has been pretty hectic trying to get a vehicle for the wifey, but when i met GIO at Murdock Chevrolet he was very patient with us and walked us through every step to insure we got the vehicle we wanted at a great price and low interest RATE!! Awesome dude, friendly staff.Great place to buy a vehicle even if youre a first time buyer!

Terrible service and customer support. If you need service on your vehicle dont waste your time and go somewhere local where they value customers. They are not professional at all and make a lot of excuses. Service manager was an a**hole too.

Great customer service and good deal

Very friendly and helpful. Sent me in the right direction for a part

Ive been going to this dealer for service on and off for 5 years and I will say that they are a win some, lose some kind of shop. When I had a problem with my radiator, they found it and knew exactly what to fix and the cost wasnt terrible. The same goes for replacements of parts like hoses, spark plugs, or light bulbs in general. When I had a CHECK ENGINE light for a fuel system issue, they tried to fix it twice and the light still comes and I get terrible gas mileage. Plus, they charged me a lot. That also happened when I had what they called a minor brake issue but I paid around $400.So maybe it just depends on what technician you get, but remember they are definitely hit or miss.

Great service at Murdock Manhattan Marcus Sheppard will take great care of you!

Gio and Don are great people served us very well quick buy for a great price!!!! Definitely will recommend coming to this dealer to buy a car.

Murdock is rock solid in there service department

If you ever need to get your car serviced dont go there. I had a terrible experience with them. First they way overcharge and the quality of service is nothing to write home about. I had to take my car in three times before they figured out what was wrong with it, and every time they had some excuse why it was not their fault. Terrible customer service and quality go anywhere else but there to get your car fixed.

Very professional, I showed up 30 minutes early and they went ahead and took care of me. Was able to have my oil changed and tires rotated not no time!

I bought my Chevy Cruze off of them early 2015 and I have zero complaints. Every issue Ive run into theyve gladly helped me I would recommend them to family or friends.

I would give them 0 stars if possible.1st they didnt disclose the vehicle we were going to purchase had been in a front end collision. We found the damage on our own brought to their attention and they played dumb with us like it was new to them when it was in the carfax they didnt tell us they had2nd After telling them to not run my credit multiple times i found out they had ran my credit over 5 times. now i have to wait 2 years for them to come off my credit report.3rd After we said no to the car the salesman kept text my wife telling her how our car would fail and completely break on us after 100k miles trying to scare her into buying something. and after telling them not to contact us anymore her kept messaging us and we finally blocked them. STAY AWAY FROM THIS DEALERSHIP

I had an appointment but it Took an hour and a 1/2 to get my oil changed

Friendly staff, but took over 4 hours to do a job that was supposedly supposed to take an hour and a half or so.

I want to give a 0 to the service department. They have over charged my 89 year old mother many times. They tried to get her to pay for a computer module for 900 dollars that she did not need. Paid 289 for a O2 sensor at another service shop. Fixed it.

Horrible customer service. Service department guy wouldnt look at me or say anything to me while I stood infront of him

Its bank is dumb!!!

My buying experience was the most efficient and courteous that Ive ever had from a big name dealer. Their internet sales department is a no-nonsense, get the vehicle you desire and close the agreement, and go enjoy your ew vehicle. Demi does a commendable job to ensure all your technical questions are addressed and answered, while genuinely caring about your interests regarding what vehicle you are looking at and that you really are getting the very best customer based service possible. There was no high pressure sales, which is a real fast way to run off a buyer. I am satisfied with the produc as well as the processes in place at Murdock Chevy.