I accidentally made a appointment on my phone for my brakes service at BMW Manchester when it popped up as a option on the app after I started receiving a brake notification on my car about a month ago. I meant to go to plaza which is closer to my work.At any rate I forgot that I had scheduled a loaner so was surprised but happy that I did. However, they loaned me a ridiculous big vehicle to which oversized SUV causes me anxiety. It was a huge Jeep Cherokee on empty basically. Why wouldnt it be another BMW I thought to myself. I didnt complain initially but i did let my service tech Mindy know I wasnt happy with it by text once i made to work . She responded theyd have me back in my vehicle in no time.I was also under the impression that my vehicle would be washed by the website when i scheduled my appointment. When I returned to retrieve my vehicle i noticed that it had not seen the likes of water in any way. I informed the service cashier of my concerns and she immediately grab my keys from the service box to make sure that the vehicle would be washed properly while I paid for my services. She left and was gone approximately 5 minutes and returned to check my out which took less than five minutes . Before i grab my card out the credit card machine they were returning my key fob.Oh let me not forget that when I brought the car in this morning I thought for sure my front brakes needed replacing because the tires are brand new but brown with dirt from the kick back from the front brakes which i referenced to Mindy before I left in the loaner. However when I spoke with Mindy later she stated that the brakes on the front did not need replacing . However, when I brought my concerns to the cashier about my vehicle being still dirty she stated on her return from dropping off the key fob to the cash washer department, that she had just leaned that they dont clean tires unless you pay for a detail and they were only required to wash and vacuum the vehicle for my service.Attached is the finished vehicle they washed and vacuum within 5 to 7 minutes. It is horrible that I can spend this much money on a service and they negate their part of some of the amenities they informed me I would receive. I wont ever make the mistake of confusing this with the BMW plaza on olive and dont you do it either.They didnt wash the car at all not so not sure

We had a wonderful experience this weekend at BMW of West St. Louis. Brandon Giganti (salesman) was so helpful and patient with us. We have some not so perfect things in our financial past and he assured us he would do everything he could for us. Well not only did he do that but he found us the perfect SUV for our family at a great rate. Lindsey (the office manager/finance) was great. He worked with the lender to get us the best deal at the best rate and even gave us an additional incentive for us to get another key from Lexus. Bob, who did all of the final paperwork with us, was well organized and explained things in a way that was easy to understand for someone whos not in the world all the time. All in all the process was easy and went so smoothly. Brandon said something that really stuck out to me. He said, (Paraphrasing) You can buy a car from anyone, but I think its our team that really sets us a part. And hes right! 10 out of 10 for Brandon, Lindsey and the whole team at BMW of West St. Louis.

I had a wonderful experience at BMW of West County! All of the employees are so nice, and they couldn’t do enough for me! Special shout out to Dawn in sales, as well as Chris in service! Thank you very much!

BRANDON GIGANTI WAS VERY HELPFUL IN MY RECENT PURCHASE OF A MB E 350. HE OFFERED USEFUL INFORMATION AND ANSWERED MY QUESTIONS. HE WAS THERE WHEN I NEEDED HIM BUT HE GAVE ME TIME TO MAKE MY DECISION AND WAS NOT PUSHY. HE CONTINUES TO WORK FOR ME TO RESOLVE A RIPPED SEAT ISSUE THAT WAS DISCOVERED LATE IN THE BUYING PROCESS.. ILL MAKE SURE TO LOOK FOR BRANDON WHEN I START SHOPPING FOR MY NEXT VEHICLE.

Very relaxed atmosphere without the pressure to buy. I also felt valued as a customer which was somewhat hard to feel at other BMW dealers. Dawn was an excellent help 😀 The finance team went above and beyond too!

I had a wonderful experience with BMW West. My Sales Team Member was Josh and provided excellent and courteous service while purchasing a high quality vehicle. I Thank Mr. Suntrup and all Team Members for a great Facility and atmosphere. The question you may want to know is “Will I be a return Customer?” The answer is ABSOLUTELY YES.

BMW of West St. Louis literally changed my view of buying from a dealership. From my first contact online from Dawn DiScenza to the moment this picture was taken, my car buying experience was truly fantastic! I give this dealership and the entire team my highest recommendation!Tom S

The experience I had this week with Bobby in the parts department was exceptional. I have to say I called with a problem. I washed my key fob! Bobby reassured me and made me feel better about it. I work similar hours, so it was hard for me to get there on time, he offered to stay extra till I got there, to make it more convenient. He explained the procedure to order a new one. I went in and ordered it, and within a few days it was there. Challenging ordeals happen, but when you have a friendly voice and great customer service, it always seems to make it better! Thank you Bobby, you have a returning customer for life BMW.

Dawn was great to work with. She had the truck sitting in front waiting on me when I got there. She made the deal go quick and easy. The owner Craig was very friendly, came over to introduce himself and chat a bit. Very good experience and I would definitely do business with again.

From the beginning everyone made me feel right at home! Dzevad was amazing, professional, friendly, and honest. He made sure the Jeep Cherokee was right for me and it absolutely was! Thank you so much to everyone who helped me through this process! Highly recommend Dzevad!

Relaxed atmosphere, very knowledgeable and courtesy Thanks Veronica Tran made my car buying experience super easy .I passed up the closer dealership because of the way I was treaded. Zack Forister showed me how to setup all the different features, every question i asked was answered . It was nice to be treated with respect and not as a car buyer. I love my new M340i

I bought a BMW in 2020 from a different dealership but unfortunately had to turn around and buy a new one this year when my car was totaled. I cannot explain the difference in communication and service. Brandon Giganti was instrumental in helping me buy confidently and quickly so I wouldnt be without a vehicle for too long! The entire team though was incredible - highly recommend!

Buying my X3M Comp from Veronica was a great experience. The service and attitude from every single person I met at the dealership was above and beyond. It felt like multiple people went out of their way to make a special day even more so and it blew me away. During the buying process there were no pushy tactics or games, just straightforward people who love cars and have a bunch of great ones to sell. I would recommend BMW of West St. Louis to anyone.

I had the best experience of BMW of West St. Louis. Dawn’s personality was so vibrant and welcoming. Bob with financing was so helpful and friendly as well. When leaving the dealership all the employees congratulated me on my purchase. One of the employees was even cleaning up unwanted debris outside the building! Again, I had a phenomenal experience and recommend BMW of West STL to anyone searching for a vehicle. Thank you again for helping me purchasing my BMW X1!

This is/was my 7th BMW purchase/lease and it was the most efficient and the easiest. From the moment we drove up, we were welcomed. We were greeted immediately and our client advisor Zach stayed with us throughout the process - he was truly a 10/10. Very personable and willing to answer any and all of my questions. He took all of my crazy thoughts and numbers and put them to paper until I decided the best option for my budget with zero pressure.The finance office was a breeze. 1,2,3 done.The processes they have put into place are organized but don’t make it so organized it feels like it is like the customer is “just a number” ..And one very important thing: everyone says thank you here. I heard it repeatedly. Everyone pays careful attention to details. I appreciate this as a detail person. There’s respect for the customer. Old school respect. That comes from good management and ownership.I’ll be back in 3 years when my lease is up!

I love my new car!!! David was AMAZING!!! I’m so glad I lucked up and got him as my sales person. He was so helpful during my entire process. Made me feel so comfortable about buying my X3. He made sure to go over every detail with me. Absolutely fantastic! And he had a great sense of humor! Overall great experience.

This was my first visit since relocating from the Denver area. Although I was half an hour early, I was greeted cordially by Rick, the intake technician, and given an estimate of time and estimated cost. While waiting in the visitor lounge I was given progress updates through texts. Ultimately, the work was completed ahead of the estimated time. Rick gave me excellent, on point directions for exiting and returning back to my home. Due to the professionalism and friendliness of the staff as well as the quality of the service, BMW of West St. Louis will be my future choice for my car service.

We had the best/least stressful trip to the dealership we have ever had. We worked with Dave Ware and he was amazing! Would definitely recommend coming here.

Worst service department I ever experienced. I took my bmw to get recalls fixed and to fix a bad oil leak and engine misfire codes. Paid $2500 after being told it would be $2200 and as soon as I pulled off the lot the check engine light came back on and it was leaking more oil. I got it towed back and they wanted another $3000 to fix what they say were “new codes”. Then I was told that it was still leaking oil because who ever replaced the gasket didn’t put it on right and it was a gap. They didn’t offer to fix that even though it was a problem that the technicians caused. I would not recommend to bring your vehicle here to get serviced at all, would definitely recommend elsewhere.

Congratulations on providing an upgraded service experience. Rick Thayer was attentive and provided updates and a video of my vehicle inspection.

Rick my service advisor was great and very helpful - once again another great experience with this dealership!

Chris was amazing at making me feel welcome and attended to. He even took the time to look into the history of my van to make sure I needed all of the work I was asking for. They not only did a great job on my van, but they made sure I was comfortable while waiting AND they washed the van when they were done!!!

Great car buying experience from out of town! Everything was exactly as promised. Dave Ware and Tarik Graham were great to work with. Everyone there was very kind and helpful. Highly recommend!

I worked with Dzevad Hamzic at BMW of West St. Louis and had an excellent experience. Dzevad was responsive to me, without being pushy. He is knowledgeable about BMWs vehicles and was helpful throughout the process. I would highly recommend Dzevad.

Great team at this dealership. I have purchased several vehicles across states and this dealership was the best. Josh Dworman was incredibly helpful and made the process smooth and easy. Bob Way, Jaime Farmer and this team is one for sure you should use for a car purchase. Outstanding and my thanks out to all of them !

I had a very pleasant experience at BMW . Veronica is Amazing and she knows her stuff . I must admit I drove a Jaguar F pace for 3 yrs . I truly loved my car and didn’t think anything could top it, until I drove my new BMW x4 . The inside of my BMW is top tier and the outside just keeps turning heads . Please go see Veronica T . at BMW she told me this car was a must have ! I’m so thankful I took her advice . Not to mention she showed me how everything worked on my car and didn’t just push me away after the sale . Great customer service ! Bob was awesome to just go check them out !

I recently purchased a new X5 from BMW of West St.Louis and had a great experience working with Brandon Giganti. Brandon was very knowledgeable on all of the options available on the vehicle and was great to work with during the purchase process.

Dzevad Hamzic was amazing. He made our car buying experience seamless. We had a trade in and he was very helpful in getting us the best deal. If we had questions and he did not know the answer he made sure to get the answer for us. Dzevad was very personable and helped us get the car we wanted at a price we were comfortable with. When we are in the market for another car we will be sure to call him. If you are shopping for a new car, I highly recommend calling Dzevad Hamzic.

Most pleasant place to do business. I’ve been dealing with Dave Ware, BMW Sales specialist, for the past Five-Years. Dave has gone out of his way to find me quality cars with hassle-free negotiation. Also, kudos to Linzie Foster, the General Manager who has developed a professional team to do business with!

Dawn DiScenza was very helpful. She did all she could do to assist with the purchase of my Nissan Murano. She also communicated very well via text and phone. Overall great experience. :)

Had to take vehicle in for service. Was able to get an appointment the following day. Mindy, my Service Advisor, provided exceptional customer service and my issue was fixed promptly.

Incredible experience buying my new 2021 X5! It was obvious after being there for only 5 minutes, that the entire dealership was vested into making this a great experience. Rami was incredible to work with. Would highly recommend working with him if you are in the market for a new BMW!

Service advisor (Mindy), sales advisor (Rami), and the whole team at BMW of West St Louis are professional, friendly, thorough and prompt. Excellent and timely communicators as well. Consistently great service all around.

After being mis treated and taken advantage of from another local BMW dealership we decided to go to BMW West Suntrup. We walked in and met Brandon. For starters, Brandon is literally the best salesman and person I’ve ever dealt with throughout the many cars myself and my family have bought! We just picked up a 2022 BMW X5, 22 X3M Competition, and 22 BMW X7 M50i and had amazing customer service the whole way through! We recommend Brandon and the dealership to everyone!

I had a bubble in my left front tire. BMW of West St. Louis not only had the unique tire size in stock, but they were able to get me in and out on the same day I called. Shout out to Rick and Mindy who worked their magic to get me rolling safely again.

Trading my the car in that I had since I was 18 and purchasing my dream car was a long time coming. Rami (salesman) and Bob (business manager) made this process easier than we could have ever imagined. It truly felt like an honest and fair purchase.

Rick did a great job! My tire was flat and he was able to get me back on the road as quickly as possible. Highly recommend this BMW service department!

It was a great experience buying from BMW of West St Louis. It is my first BMW and I’m very happy with my purchase. Rami was amazing and super helpful. Out of all my car purchases from other dealerships, this was by far the quickest and easiest process.

Dawn DiScenza was amazing from beginning to end. She helped me find the best BMW for my style and budget. She was very knowledgeable about the vehicle and answered all my questions. She remained enthusiastic throughout the experience and even gave me a follow up call after my purchase. This was by far the greatest customer service experience I’ve ever had!!!!!! I truly recommend BMW of West St. Louis for your next purchase. Ask for Dawn !

This is my second X5 from BMW of West STL, everyone on staff is a pleasure to work with. Brandon is not only knowledgeable and helpful but he is not pushy at all. I have recommended this dealership many times already!

Tariq is a superb guy and I’m really happy with the deal I got here. The atmosphere is really laid back and everyone was super friendly and helpful. Not your average car dealership, that’s for sure.

Brandon went above and beyond to help me feel comfortable with one of the largest purchases I’ve ever made. He wasn’t pushy at all and I felt like I was talking to a friend who was well-versed in all things BMW and cars. He was accommodating and flexible and helped me choose the car of my dreams. I can’t believe how seamless the process was, I won’t be going anywhere else for my next BMW and will definitely be asking for Brandon again

Dave Ware is an outstanding and professional sales associate!!! He is VERY KNOWLEDGEABLE regarding the BMW series. He was very helpfuland provided much needed information about the make of the car. Not a pushy salesman-just a really nice guy with a wealth of information😊

From looking for our next car to signing the dotted line this was the easiest laid back purchase we have made yet. Brandon answered any questions we had and made suggestions based on what we were looking for which made our decision easy. We purchased from out of town so good communication was key and he always responded in good time, especially when comparing in real-time to the numerous other dealerships we were in contact with at the exact same time. Thanks again we will be back

I have been going to this dealership with my car for 21 years. Always great service. My service advisor was Melinda Linn. She was very nice and kept me informed with progress of work. I also love the after work car wash every time I come in.

Great buying experience as usual at this dealership.Dave Ware is terrific!Everyone is courteous, friendly and knows exactly what they are doing. It’s so nice to see people taking pride in their work!Michael G

I have done business with BMW for the past 10 years, but this was my first time with BMW of West St Louis. The experience was by far the best I’ve had so far. Dave Ware asked us a few questions and soon after we were test driving many options. Trading in our car was very easy and we were out with the best deal possible. I highly recommend everyone to try BMW of West St. Louis and asking for Dave before making any decision, even if the drive is further than the closest dealership. Totally worth it!

My experience at BMW of West St. Louis was great! My salesman, Brandon Giganti was extremely helpful, kind and very knowledgeable about the vehicle I purchased. It was truly a stress free experience. If youre going to shop for a BMW, I would highly recommend BMW of West St. Louis, the entire process of purchasing my X3 was pleasant from start to finish. Thank you!

David Schaedler was awesome to work with and went out of his way to make sure everything was taken care. He was attentive to our needs and time constraints.

I havent owned a BMW for very long, and this was my first time bringing any car to a dealership. I was a little nervous about have my lights being checked, but the stress was unnecessary. Mindy was my advisor and she was amazing the whole process. Communication was constant and easy through text message. There was a small hiccup and Mindy went over and beyond to quickly resolve the issue with no extra charge. Very positive first time experience.

Great buying experience. Zach was extremely helpful and the whole process was easy and quick.

I had an amazing buying experience at BMW of West St. Louis! My salesman, Brandon Giganti, was extremely friendly and competent! He took the time to listen to what I was needing and wanting in a vehicle and ultimately helped me drive away in a vehicle that I absolutely love! The financing process with Jeff was super easy as well! If you’re in the market for a BMW, I hands down recommend going to BMW of West St. Louis and ask for Brandon!

Dzevad was so helpful during the purchase of our new car. He made the process so easy and the transition from old car to new car totally seamless!

Highly highly recommend BMW West St. Louis! Every single person at the dealership was so helpful and nice! Dave Ware was amazing from the second I walked in to the second I bought my car. I had been looking for a car for 6 months and BMW of West St. Louis found a car for me one week, thanks everyone!

First time doing business with BMW West Co. Adam Ishac worked with me and was Great getting me into an X4, he really streamlined the whole process efficiently. Very Satisfied with service all around. Whole process was smooth and quick, just the way I like things to go. Absolutely recommend and will definitely be back again!

Had a fantastic experience buying MY first BMW at BMW of West St. Louis . Rami Ramadan helped me through the entire process and didnt make me feel any pressure. In fact, I would call him my consultant. He just answered all my questions (a lot) and help me make the best decision for me. I ended up deciding to pick and choose and build my own (so fun) and get the RED X6 that I have always wanted. I thought it would be stressful, but it was the opposite. Bob in financing made that a breeze as well. He explained all my options and help me make the best choices for my driving needs (I use my car for work). and I cant forget Grayson, who showed me all the ins and outs of my new car. She knows it like the back of her hand. I never go on-line and do reviews - but felt I had to in this case. The experience and how happy I am with my car buying experience is worth it!

Dzevad was great to work with!! If you’re looking for your next vehicle, ask for Dzevad! He’ll treat you like family!

My sales representative, Dzevad Hamzic, was fantastic! He was very friendly, informative, energetic and knowledgeable. He kept me up to date during every step of my application process. It was such a pleasure to work with him.

I had a great experience working with Tarik Graham and the BMW of West STL.

Just bought s used car from BMW os west St. Louis. Veronica Tran was my sales rep. She made buying a used car a very good experience. Went on line Sunday to see if car was still available. Veronica said it was and bought it Monday. Thanhs Veronica for all your help.

This dealership isn’t like the rest. You won’t get the typical car salesman, especially if you get the pleasure of working with Brandon. He didn’t push a car upon me just to get a commission. He made sure I could afford it number one and made sure I absolutely loved it before I signed any solid paperwork. The initial paperwork he had finished upon my request before I even got to the dealership which saved a lot of time (since I knew which car I wanted). The financial manager gave me several options with warranties that I could choose from that fit my budget which I found amazing. He was very personable as well. Overall, I would recommend this dealership to anyone that needed a vehicle. Absolute best car purchasing experience ever!

Veronica was fantastic! Excellent transaction. Super smooth and a pleasure to work with the team.

Awesome sales department...Sales agent Zack was amazing he took his time, answered all my questions especially when every other BMW dealership ignored me. Great job Zack...Also Bob in finance...Great staff and great customer service...

They made maintenance service and oil change as simple as possible. Mindy was very communicative and they had me in and out extremely quickly!

Rick, the Service Advisor was very helpful and thorough. The services were excellent.

Tarik Graham Is amazing to work with! Knowing I was driving in from out of town, he sent a video of the car and the highlights of it so I knew I what I was going to be looking at. He listened to what I wanted and what I could afford. He worked with his team to get me the best deal available and gave me the space I needed to work out my budget. He’s super kind and friendly. The car was cleaned and full of gas when I went for a test drive and Tarik had a route planned out so I could focus on how the car drives instead of trying to figure out where to drive. BMW of West St. Louis gives the best price with no tricks. They want to be competitive and so there’s not a lot of negotiation on the prices to be done. Definitely recommend this dealership and if you can, ask for Tarik Graham! 😁

I have been in the automotive industry for quite a while. I can tell that this dealership is by far exceeding my expectations. Veronica was the consultant that took care of my wife and I when we bought our new BMW. She is an asset to this place. So much fun to work with her, great follow up and a personal treatment. Zach, the other consultant was very knowledgeable and if he couldnt answer my questions, he would research till he found an answer. Linzie the sales manager is awesome, he resolves an issue we had with the vehicle in no time.I will definitely consider my next vehicle purchase with this dealership even is I live over a 1000 miles away.

Fantastic experience, I will definitely go back for my next purchase. Rami was a fantastic advisor and was there for us with any question or concern we had. Very efficient and smooth process. I highly recommend.

Purchased a 2021 330i xDrive from Dawn DiScenza who went above and beyond to help me find the exact car I wanted. She made the process smooth and quick by taking notes on my requests, communicating clearly with me and responding to each of my questions. Dawn picked me up from my home in my new car, purchased a cute, pink bow for my car and left me a thank you note after taking photos of me with my new ride. Her personal touches and adorable personality helped make such a large purchase more comforting. I highly recommend her to do business with.

I had such a wonderful experience at BMW of West St. Louis! Rami Ramadan was a wonderful salesman and really took care of my needs. I wasnt offered any low ball amounts for my trade in and the process took maybe two hours. I will be referring my friends and family!

Rami was patient, trustworthy and more then knowledgeable during the entire process. He took care of me and I trust he will take care of you too. The buying process was seamless. I cant wait until my next purchase.

Billy Willis is the man! He told me everything I could want to know about my new Hyundai! He is extremely nice and will help you find exactly what you need. Thanks again!

David Schaedler was super helpful, honest and thorough. We are very happy with our purchase. We’ve purchased quite a few used cars from various dealerships in the St. Louis area and this one stood out as one of the very best!

The service was amazing and especially Brandon Giganti who helped me get the exact car I wanted and answered all my questions!

We worked with Dave Ware, the experience and service was exceptional, highly recommend!

Ive worked with Brandon Giganti at BMW of West St Louis, and he is the most exceptional person to work with when considering a purchase of a vehicle. Brandon is communicative, knowledgeable, and genuinely does everything in his power to get the best outcome for his clients. Brandon ensured the process (from ordering, tracking and delivery) goes seamlessly. He is setting the bar high, and his behavior should be used as the definition of exceptional customer service. Thank you!

I was looking for a certain BMW and I searched one down in West St. Louis so I called and got hooked up with Dawn DiScenza and that’s the best thing that could have happen to me during this process. Dawn has a great personality she is personable and knowledgeable and pretty straightforward. I have never been in a dealership for that short length of time and I loved it. Me and my husband drove over 6 hours to pick up the car and I would do it again with the kind of service I received from Dawn.Hands down Dawn is amazing thank you Dawn

Our customer experience with Dawn DiScenza was awesome. She was very upbeat with lots of positivity and was simply a joy to work with. She was knowledgeable about every aspect of the deal, including very technical questions about the car. She helped us get what I thought was a very fair deal for everyone, and she knocked out the paperwork seamlessly.This was my first opportunity to buy a car from BMW West St Louis. Everyone was friendly and helpful right up to the owner Craig Suntrup.And, they offer a lifetime drive train warranty. All you need to do is do all your maintenance service with them on schedule. I think that is a great value of service support.I strongly recommend Dawn and BMW of West St Louis to anyone for either a new or pre-owned car.GT

Great service as always - Thanks to Rick the service advisor and the rest of the team.

I enjoyed my experience... Our client Zach Boersig had some very pleasant conversation and seemed to enjoy the experience with myself and father as much as we did... A1... 👍

Great experience from start to finish! If you are in the market for a car, you owe it to yourself to meet Veronica Tran at BMW of West St. Louis. Veronica and the rest of the team were awesome! Special thanks also to Bob Wray who made finalizing the deal and completing the paperwork fast and easy!

Dzevad did a fabulous job in working with me and communicating with me on my purchase experience. I could not have asked for nicer people to purchase my new BMW X3 from.

Dzevad was excellent! Knowledgeable, responsive and went the extra step to make the deal happen.

Veronica provided phenomenal service! I traveled from out of state to purchase a vehicle. Veronica had all of the paperwork ready when I arrived. I was in/out in 30 minutes.

Dzevad was an awesome salesmen, extremely helpful, listened to what I said and communicated very well! Made the buying process extremely easy and quick. Bob streamlined the finance process and answered all my and my wife’s questions. My little one really enjoyed the free chips. Thanks to Dzevad and team for getting me into the vehicle I wanted for the price I wanted!

We purchased a really awesome Used Honda Element from this dealer. It made a noise after a few hours of driving (not serious but curious) and since we had been going to a Honda Dealer with our other Element, we opted to take it to them to be reviewed for anything that needed to be done. The Honda dealer was not honest and the BMW dealer asked we return it to be worked on. THEY WERE SO GOOD AND SO PROFESSIONAL. i cant say enough about the experience. They have won my trust and will use them moving forward. BMW of West County has my business.

My service advisor Chris was wonderful. He stayed in touch, explained things clearly and I loved getting a video of my inspection! Thank you all!

BMW of West St. Louis was great to work with from start to finish. Dzevad was excellent. Transparent and easy throughout the entire process. As an out of town buyer, they made it effortless and were prepared when I arrived. Would definitely buy from BMW of West St. Louis again and Dzevad would be the first person I called.

Great experience here. From my initial meeting with my salesperson, Adam Ishac, I felt comfortable and informed about the purchase. He showed cars from the inventory that matched what I was looking for. I appreciate that he was friendly and supportive without pressuring me. During the process, I met with Zach who helped me learn how to use all the features, and Jeff who walked me through the financial process, and drive away in a new (to me) car. Thank you for your dedication to the customer experience!

Mindy Linn Does A Great Job In The Service Department.Shes Friendly, Helpful, And Is Great At Remembering Names.5 Stars To West county BMW.

Five Star experience. Thank you Dave Ware you did an awesome job and on a Saturday no less. The people at BMW of West St. Louis like Dave Ware know and love everything about BMW. Really helps to talk with someone who can actually work on the car they are representing. Thanks everyone good job!

Terrible service! They keep my car from 4 days for un update and they will order a part that I need it.After two hours I picked up my car the battery light goes off I took it to Plaza, they told me that the battery was not connected back after the update and the part that they “supposed to order “ was not order at all! Not to mention that during the five days they keep my car I have to call them several times and leave a voicemail because they do not even pick up the phone!Lesson learn

This is the second car weve bought from BMW of West St. Louis. From Brent the GM, Tarik the salesman and the finance guys Bob and Jeff we felt well taken care of throughout the process. Thanks for making the car buying experience easy!

Brandon is awesome! Great customer service. The man is always available to help and takes good care of me. Thank you, Allen Fendelman

I am so glad I chose to do business with this dealership. They made my first car buying experience easy and enjoyable. Zack was personable and truly cared about the service he provided. I love the Buick he put me in and the price was unbeatable. 10/10 recommend and will be back in the late future!

I was very happy with my experience trading my car yesterday! David Schaeffer was very helpful and very professional all the way through the process. I will very highly recommend BMW of St. Louis to my family and friends!

Rami was great to work with from start to finish! Highly recommend! My experience with the dealership was great all around. Definitely will be going back for future purchases!

David Schaedler was great. The whole process could not have been easier. Very pleased. Thanks

Everything went exceptionally well at the Suntrup dealership on south Lindbergh . especially when working with Caleb Sturgeon .he made buying a car less stressful and put me at ease. When going through the decision making process of buying a car . thanks so much and I would recommend Suntrup dealership to all my friends and family !!

Great service from BMW West St Louis. Mindy was very helpful and nice with my service appointment.