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Mungenast Lexus of St. Louis
13700 Manchester Rd, Manchester, MO 63011, United States
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Mungenast Lexus of St. Louis
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Ry
Review №1

Bought a 2019 Lexus ES Luxury. Emmanuel was very professional and easy to work with. Mitch the Technology Specialist was thorough and fun. He answered all my questions. The Mungenast Lexus building felt like I was walking in a fancy museum which makes it feels luxury when waiting on your vehicle.

R
Review №2

Very accommodating. I live 4 hours away, I was able to identify a car virtually, and heard back the next day for their representative Ellie. After working out the details, I came in on an Amtrak. My salesman, Jason picked me up from the Amtrak station. I Arrived to see my red Audi A4 Premium Plus Quattro with a bow on top. Their finance guy Rob, was very nice and accommodating, and making sure I secured the Gap insurance at a good rate. This was the best car buying experience.

Ro
Review №3

Excellent experience. Steve Zitko was well-informed and helpful. He knew his products and worked hard to help me find the right vehicle. I was initially interested in the LC500 - a beautiful car. There were none in stock, but Steve was able to find a sold model that I could examine before it was delivered to another client. I decided that it was not the car I needed, and instead purchased an LS500. The purchase was seamless, and at delivery Mitch Moreno did a good job of explaining the cars technological systems. I have purchased many cars in the past, and this was one of the best purchase processes ever.

A
Review №4

Great service department and friendly sales staff. Like a lot of other car dealers lately, not much new car inventory due to the chip shortages.

Li
Review №5

Bought a used MDX a couple months ago from Kyle Blake. He was very informative, no pressure, let us take our time. Everyone in the store was very nice and it was a good experience. This is our 5th car from the Mungenast family of dealers and will continue to buy from them.

ga
Review №6

I had an excellent experience acquiring my new Lexus RX350 at Mungenast Lexus of St. Louis. My salesperson was Kyle Blake. He was great to work with. He understood exactly the vehicle I wanted, and worked to get it at this dealership. He was super friendly, and exceptionally easy to work with. Kyle was extremely professional, and answered every question I had. This is my first vehicle from this dealership and given how pleased I was with the process, Im looking forward to future purchases.

Pa
Review №7

We recently purchased two new vehicles through Kyle Blake at Mungenast Lexus and could not be happier. Kyle was absolutely a joy to work with! Our past seven cars have come from Mungenast and that speaks volumes regarding their professionalism during the buying process and their remarkable service department. We wont go anywhere else!

Je
Review №8

Absolutely love Mungenast Lexus of St. Louis just finished purchasing my 3rd Lexus from there & Jeff Johnson always goes above & beyond to make everything falls into place. Robert in finance is also phenomenal. Highly recommend checking them out. I don’t think I will ever drive anything, but a Lexus ever again.

Pa
Review №9

I cannot say thank you enough to Emmanuel for helping me with the process of purchasing my IS 300. This car has been a dream. I wasn’t if I was going to make the purchase at first, but he made everything so easy and made sure I got every incentive available. For example, my military discount. He did not come off as the the stereotypical salesman, and that made me feel more comfortable talking to him. He was so helpful and answered any questions I had. He was very pleasant to deal with. He gave my husband and I a tour of the dealership. The place was very nice and clean. We enjoyed drinking coffee and eating snacks while we waited. I have been to many dealerships and some salesmen come off very aggressive and short. He didn’t make us feel like we were wasting his time. Thank you so much Emmanuel! For anyone reading this review, do yourself a favor and request for him! You won’t be disappointed. Also, thank you to Spencer for giving us all the info on my car and showing us the cool features of the IS. He went out of his way to help me connect my phone to automatically start my car. I am highly satisfied with the service I received at Mungenast Lexus of St. Louis. I would give 10 stars if I could!

Aa
Review №10

I bought a car out of state, from here and the experience was nothing short of amazing. The communication was second to none the entire time and my salesperson Emmanuel is TOP NOTCH. If you need a car and would like a great experience then go see Emmanuel.

Ri
Review №11

We had a good experience with purchasing our 2021 Lexus ES300h. Ellie was very helpful in beginning our search on line for a Lexus. She then introduced us to Kyle Blake which explained the ES300h to us. Kyle introduced us to Tony Gilbert the sales manager who then found a Nissan Dealer that would buy our Nissan Maxima since we had 6 months left on the lease. Kyle was nice enough to take us to the Nissan dealer and waited till we were able to secure the funds for the sale of our car. Then take us back to his office. A tech explained the controls and functions of the new Lexus, which went into after business hours. We were very pleased with our experience with Mungenast Lexus of St Louis and would recommend them.

Da
Review №12

We looked at a car at Mungenast and Plaza Lexus. There is no comparison. The people at Plaza are not professional, Id call them shifty because they dont lie but they dont quite tell the truth, either. The people at Mungenast are 100% professional, friendly, and honest. Easy to deal with, no weird tactics or car-dealer speak. We had to deal with our salesman, and two sales managers (not the dealers fault, it was the timing of when we followed up) and they were all great. No pressure at any point.

J
Review №13

Bought a car from out of state. Emmanuel was an absolute pleasure to work with. From the moment we talked on the phone I got a good vibe that he was honest and wasn’t pushy. Meeting him in person reinforced my assumptions. Highly recommend both the dealership and Emmanuel.

Sh
Review №14

Hands down best car buying experience from beginning to end! Staff,top shelf! Spencer O’Brien, Mike Medlin, Steve Zitko & last but not least, Robert Miller! I thank each and every one of you for making it easy! Nothing ordinary about buying a Lexus! Thanks to all!

La
Review №15

To say we were satisfied with Mungenast’s service is an understatement! Mark Herwitz was extremely informative, along with very knowledgeable and made our purchasing a Lexus RX 350 an enjoyable experience. The kindness along with the high-quality professionalism we were shown was very much appreciated. We highly recommend doing business with Mungenast Lexus of St. Louis.

Ju
Review №16

I am in love with my new Lexus and all it’s fun fancy features!! Kyle is the absolute best and answers all my crazy questions at all hours!! Wouldn’t have bought it, without all of his help!!

Ma
Review №17

Awesome every time I go, Lexus has perfected the customer service experience. It is role model others should follow. Beautiful waiting room, free coffee and soda, TV. Service Manager comes and gets you when your car is ready, its washed no matter what you had done and the workmanship is excellent. This is my 3rd Lexus.

Mi
Review №18

Great experience purchasing my Lexus GS350 from Jeff Johnson at Mungenast Lexus. This is the second GS that I have purchased from this dealership and both times have been so pleased with everything that this dealership has to offer. I highly recommend!

sa
Review №19

Hi all,I had a awesome and amazing experience at Mungenast, Lexus. Emmanuel was very helpful and kept the process very simple. Thanks.

Ji
Review №20

What a great experience! Steve Zitko is a wonderful salesperson to work with. He and the rest of the team were knowledgeable and provided an ideal low pressure shopping experience. I ended up buying a certified preowned Lexus that looked new inside and out. I highly recommend Steve and rest of the team.

Mi
Review №21

Excellent Service! Emmanuel Alcasabas and Mark Herwitz both provided excellent service in the purchase of our new Lexus. Keep up the GREAT work!

Jp
Review №22

I bought a 2019 Lexus ES 350 from Mungenast Lexus. There was no pressure. Kyle did a fantastic job. I would definitely buy from Mungenast again.

Mi
Review №23

My son purchased a ES300 hybrid 2017 today. Great experience from start to finish. Jeff Johnson was superb as was everyone we spoke with today. Thanks.

ck
Review №24

Jeff Johnson sold us a new Lexus NX. He was very courteous and professional. He had good knowledge of the Lexus options and helped us to quickly focus in on the car that met our needs. We have bought several cars from Jeff and came away satisfied every time. The Mungenast dealership has treated us very well.

Ca
Review №25

Went to Mungenast Lexus not expecting to buy immediately, but we ended up loving a GX460. Steve Zitko was great, and everyone we had contact with at the dealership from the detailer to the finance manager was great to work with. No pressure, good pricing, and very nice facilities.

Gr
Review №26

Great experience, Kyle Blakely did an outstanding job. Love my new Lexus!Greg S. KesslerChesterfield, MO

Ga
Review №27

Our 4th RX from this dealership! Outstanding service, prompt assistance,excellent service department and a great lounge for waiting.Our salesman went over and above to find the vehicle I wanted.g & l

Ga
Review №28

I purchased my seventh car from Mungenast Lexus today! There are many reasons I’m a repeat customer: exceptional, well appointed models, outstanding service department, great customer service and overall professionalism. My salesman- Kyle Blake - was very helpful and I’m very satisfied with the overall process.

Ri
Review №29

I live in Kansas, but was referred to Mungenast Lexus from a family member in the car business. I was told Mungenast provided great service and were great to work with. I was not disappointed! Kyle Blake was our sales representative, but we interacted with others on the team as well. Each interaction exceeded our expectations. Kyle made sure we got exactly the car we wanted, even though it had to come directly from the factory. Prices were forthright and never did I feel pressured to buy. Mungenast saved us money compared to a proposal we got locally, and overdelivered on service and courtesy. Kyle even spent his personal time to drive the vehicle two hours to meet us, saving us valuable time in the delivery process. I could not recommend Mungenast and Kyle Blake more highly! Thank you Mungenast, we love our Lexus RX 450H, its beautiful and an outstanding luxury vehicle! Thank you for excellent service!

Ca
Review №30

We had a great experience purchasing from Mungenast Lexus of St. Louis. Recommend asking for Kyle, he was very transparent, patient and displayed superior customer service, even answering my texts on a Sunday afternoon. Highly recommend this dealership.

Pe
Review №31

Kyle Blake did a great job with my new lease! I highly recommend him if you are looking for a great salesperson for your next Lexus!

Ly
Review №32

We had a terrific experience while purchasing our new Lexus. The staff was courteous and helpful. Mike Medlin was our salesperson and we couldn’t have asked for a more professional and attentive person.

Ti
Review №33

Best car experience ever in my history of purchasing a vehicle!! The Mungenast team rocks!! They were very welcoming and professional. Teighlor and Brick provided exceptional customer service and were very patient in working with me and getting me into my dream car with the “Peanut Butter” leather seats! ❤️ Thank you! Thank you! Thank you! And P. S. Teighlor you’re right! Once you go Lexus, you can’t go back! 😍Already thinking ahead on what I will purchase next! Keep doing what you guys do!

Jo
Review №34

Fantastic experience working with Steve, this is our first vehicle from The Mungenast team but it won’t be the last! They deliver a world class level of service and we couldn’t be happier!

Je
Review №35

This is the best Lexus dealership in the Midwest if not the country! The staff is superb & very friendly. Ive done business with Mungenast since 2001 and would highly recommend them for new or pre-owned cars. Nate Hopson is an excellent salesperson. Do yourself a favor and visit them! Just purchased my 2021 Lexus RX350 F Sport and love it!

ha
Review №36

I arranged a swap of my used Lexus LS with their used Lexus GS350 before I drove the five hours to the dealership. The deal was complete before I left home,but when I got there the salesman I had dealt with was not there and another salesman tried to increase the amount they wanted me to pay. Once the deal was done the dealership failed to give me my Certified Lexus number for the car. It took four tries of communicating with the dealer before I finally received a piece of paper with the VIN and the Certification # on the same piece of paper. I have dealt with several Lexus dealerships over the years and this was the most lackadaisical and unprofessional Lexus dealership I have ever witnessed. Theyre not ready for prime time and should be avoided if possible.

Pa
Review №37

I had the best experience at Mungenast Lexus! Everyone was so friendly and helpful through the process of my first big girl purchase! :)

Ol
Review №38

This is an outstanding, professional and no pressure dealership! The whole team is efficient and Kyle Blake took excellent care of me! So happy with my vehicle and the whole experience.

Cu
Review №39

This is my first time buying a car with an actual dealership and I was comforted by the fact that I wasn’t pressured into anything. I came in knowing what I wanted and got a fair price for it. Kyle was easy to talk to and Brick seemed a very knowledgeable person. Hopefully they will be there when I purchase my next one! Excellent service so far.

vi
Review №40

Very professional, they have a good visitors waiting area. Also includes little kids play area, TVs, Food, Drinks & Coffee.

Jo
Review №41

Steve Zitko and the Mungenast vehicle purchase experience was second-to-none! This Lexus vehicle purchase was the best car shopping experience we’ve ever had. We were treated fairly, with great respect and Steve was super helpful, informative and processed our deal very efficiently. We were from out of town and appreciated his ability to get to the point and help us get the deal processed smoothly, all with a very pleasant demeanor! Thanks Steve!!

Tr
Review №42

My mother finally decided to buy a new car. It was the first time in decades that she has made a major purchase without my father. We were fortunate to work with Mr. Jeff Johnson at Mungenast Lexus. Mr. Johnson was very patient with my mom. He sat with my husband and mother for several hours as they went over all of the financing options and explained the entire process. We appreciated Mr. Johnsons honesty, patience, and calm approach. My family would definitely recommend working with Mr. Jeff Johnson for your next car purchase.

Ry
Review №43

Thanks Mark H. for giving my girlfriend 2 test drives with no demo or info about the vehicle, smart mouth corections when she was wrong about the car, and letting my girlfriend do your job for you by asking her to park the car on the lot where you found it at and her to bring the keys and tag in.. twice. Pathetic!Your sales team is your front line and represents your entire establishment and sadly to say, this is horrible.

Tr
Review №44

Great experience with this dealer. I had been searching for an IS model for months and finally found one here. Steve was highly courteous and made the process smooth from start to finish. Great people to work with.

K
Review №45

Great place to buy your next vehicle. When I walked in I met Mike Medlin. I wanted to trade in my Audi and try something different. Mike was a pure gentleman. There were no sales pitches or pressure at all. He really listened to my needs and did not try and sell me something that I would not be happy with. He let me drive a couple of the SUVs. I told him that I wanted to think about it. He followed later, but with no pressure or hype. I went back about 3 weeks later on a Saturday and met Mike again. I chose the Lexus RX sports version SUV with red interior. He made to the whole trade in/purchase extremely easy. In fact, while they were getting the new car ready, my wife and I went to lunch. When we came back, we received an excellent tutorial by the staff. It was so helpful. When it was time to do the finances and again, so easy. There was no pressure to buy anything else. So my overall experience was extremely positive. People were so nice and just a first class place. Thank you.

Ch
Review №46

Just leased a RX 350 replacing a leased GX460, as with the first lease Steve Zitko was great to work with. Needed to end first lease early due to a recently developed bad back and needed a smoother ride. Steve made sure the RX350 was the right vehicle for us, he was more concerned about us getting the right vehicle than making a sale. He is a pleasure to work with, as is the whole Mungenast team. The RX 350 is a great vehicle, we are very happy with it.

Sa
Review №47

Great people, great service -- dog friendly!

CH
Review №48

I just picked up my 2021 Lexus ES 250! Kyle Blake was our sales specialist. He was outstanding to deal with and worked hard to make sure that we had the best experience and walked away confident in the selection we made. I have been a 3 time Infiniti owner for the last 9 years and was nervous to make the switch. I am thrilled that I have selected a Lexus and pleased with the service that we have received thus far. Tony Galibert, sales manager, was also excellent. So personable and kind. He reassured me that I was making a great choice and worked hard to make sure that we got the best deal possible. Brick Flint was our finance specialist and was awesome! What a down to earth, professional, and very sociable man. He was knowledgeable, precise, and very timely while we were working with him. I appreciated the attention that we received from him. Sherry Overhoff did the delivery with me on the car and made sure that I was comfortable with all the technology in the 250. She was patient and took her time with me. The Mungenast family does it right. The service and professionalism from this team is top notch. I am now a proud owner of Lexus and cant wait to experience all this car has to offer. Thank you for a wonderful experience.

Br
Review №49

After an exhausting experience at another dealership, I drove to Mungenast and they were wonderful. Every staff member was so transparent, friendly, and helpful. I love my CPO Lexus and will send anyone looking their way!

Je
Review №50

Worked with my son to get him a car loved! Friendly staff that made us feel welcomed and no pressure sales.

La
Review №51

We recently worked with Mike Medlin on the purchase of our new car. He was so easy and accommodating to work with since we had (2) kids with us the first time we met him. We appreciated his honesty throughout the process. Highly recommend seeing him!Everyone at the dealership was very friendly and personable! I had to bring my car back for a service and was very impressed with the process. Again, everyone was very nice and helpful in that department as well. And was impressed that the service person remembered my name when I pulled back in to pick up my car hours later.All around a great experience!!

Al
Review №52

Nice people but they didnt have knowledge on their used vehicles.

He
Review №53

I was very impressed with the way I was treated by Kyle Blake recently while shopping for a new car. During this COVID pandemic I choose to shop for a Lexus on-line. Kyle was very kind and considerate of my concerns. Kyle brought the car to my residence for me to check out and test drive (during a snow storm.) After experiencing a wonderful drive, learning all the new features, and just simply enjoying the car for a day, I chose to purchase a new Lexus 350. Next day I drove to Mungenast Lexus for one of the most enjoyable, proficient, and special business deal I have ever had. Kyle had all the paperwork and necessary papers ready and it only took an hour to complete the sale. Everyone at Mungenast was very kind and friendly.

Ch
Review №54

Just signed our third lease with Jeff Johnson at Mungenast Lexus and continues to be an easy and straightforward experience. Highly recommend.

Da
Review №55

Mungenast Lexus of St.Louis is top notch. My wife bought a car there a few years ago since that time I have fallen in love with the car when it was my turn I could not think of going anywhere else. The staff is very attentive to your needs and go out of there way everyone of them to over deliver everything. Kyle Blake in sales Tom the GM Bric in finance these team members are the reason you don’t want to waste your time going anywhere else.

M
Review №56

Came by casually dressed just to kill some time, honestly I didn’t have plan to buy anything. I’m car enthusiast and I’m into car market on current events.Jake was the guy who assisted me, not your typical dealership or sales person, amazing service awesome deal on new vehicle had me purchase it immediately and after sales is practically free for vehicle.Love it, Great Deal and outmost professional service!

Ni
Review №57

Last month, we purchased 2018 Honda Odyssey from Mungenast Lexus of St. Louis on Manchester Road. For real their customer service is of premium quality like Lexus Automobiles.First of all, all CDC protocol was in place. All the staff at this dealership was very courteous and we felt welcomed at all times. Especially the sales person who worked with us, Steve Zitko, was very knowledgeable, friendly and professional at the same time. At times, it felt like as he’s working for us!We took our sweet time when we took this vehicle for a test drive. Not to mention, my wife checked the van from every possible angle. Not any point during our negotiation we felt pressured. In fact our experience was so good that I felt obligated to write this review.The final paper work was fast. I think it took less than 30 minutes. And finally we drove back in our (actually, her) Honda Odyssey Van.Over all excellent customer service!!

Ma
Review №58

Thanks to Steve Zitko, the purchase process was speedy, professional and pleasant. Steves a consummate pro. Brandon, who handled all the final details was equally as amazing as was the fellow who trained me on all the features of the car (apologies for forgetting his name .. Sheldon?). I drove away a very satisfied customer and highly recommend Mungenast Lexus. Ask for Steve Z.

St
Review №59

My wife and I worked with Mike Medlin for the purchase of a new GX460. The day we met with Mike he had to juggle multiple prospective buyers but did a great job in giving us a lot of one on one time where we had his full attention. Mike was very professional and helpful. I would recommend Mike to anyone who is in the market to purchase a Lexus.

Ch
Review №60

Dealing with this dealership is always a pleasant and stress free experience. Nate Hopson is very friendly, knowledgeable and helpful. I have dealt with Nate in past years and this year was no different. Car shopping made easy and pain free at this dealership and with Nate. They always treat you as a friend/family not just a customer.

Fr
Review №61

I had a great experience at the dealership. Kyle helped me find the best car for me.

Wi
Review №62

I just worked with Nate Hopson and closed the deal on a 2021RX. Things couldnt have gone more smoothly....what a pleasure it was for me! Picking out a new car should be fun, but sometimes you know, getting it to the end is like getting a root canal. Not with Nate! Nate and Mungenast made everything good.Many Thanks to Nate and the Mungenast Team!

j
Review №63

I have visited many car dealers and Mungenast Lexus of St. Louis is the best. Regardless of what you are purchasing, they give you 110% service.It seems they are there to assist you purchasing and make you knowledgeable about the car rather than constant chatter about nothingKyle was my salesperson and he was the best. He was totally attentive and answered all our questions. I purchased a used auto, which was very low price considering what a newer auto might cost.Again, give Mungenast a visit.Thank you,John Sarff

Ah
Review №64

Wonderful dealership. I highly recommend this place if you’re looking for top notch service while buying a vehicle. Emmanuel Alcasabas did all it takes to provide a professional customer service.

Ka
Review №65

2nd Review: We are still happy with our salesman Nate & the helpful finance Manager, Brendan. However, we want to make sure others are aware of the fact that when leasing a vehicle, at least if you live in IL, I‘m not sure about purchasing, or if you live in MO, there are issues we have run into with getting the title registered & license plates transferred from our trade-in vehicle to our new Lexus. Unbeknownst to us, until over 3 weeks later, we found out that Mungenast contracts with an outside company, J & J License Service, in Hopedale, IL, to do the title & registration application for them. It took Mungenast and J & J 3 work weeks, from May 10 until May 28, for the title and registration application to be sent to the State of IL. Of course, no one was forthcoming with this information until June 1, when my spouse called to question when we were going to be able to license our car, since our temporary plates were expiring on June 8. My spouse had a difficult time June 1, getting anyone to help him & when he finally got a woman named Denise Adams, on the phone, she claimed everything was fine & we could just put the plates on the car. That didn’t seem correct, so to confirm this info I called the local IL license office. They told me we should go back to the dealer & get new temporary plates because there was no way our paperwork would be processed before June 8 & we could NOT transfer the plates until the State of IL registered the vehicle. It turns out obviously that Denise Adams, who is the dealer’s “Title Administrator” whatever that means, since she obviously didn’t administer anything, or know what she was talking about, nor have the decency to follow up on our vehicle’s titling snafu, was just making up things to get my spouse off the phone. Therefore, we had to go back to the dealership and raise a big stink on June 4 to get new temp plates. Thankfully Brendan, the Finance Mgr, intervened on our behalf. He brought Denise down to talk to us and she of course blamed J & J, adamantly denying that she was at fault for anything to do with the problem and she got downright nasty when I pointed out that we leased the car from Mungenast & it was their responsibility to make sure the paperwork was taken care of, not J & J’s, or ours, even though it had obviously become our problem. We ultimately left with new temp plates, thanks to Brendan, but we’re still waiting for the registration to be processed by IL, which my spouse checks daily. My advice is to everyone is to ask a lot of questions about titling, etc, even if it seems tedious & unnecessary. I’m posting this revision because I would hate for anyone else to run into this annoying, time consuming situation.1st Review: We were very pleased with all of the personnel we worked with at Mungenast Lexus, but especially Nate Hopson our salesperson. He was very professional & worked hard to get us the best deal possible on our Lexus, without any pressure at all to purchase the vehicle. We also appreciated the other staff members who explained all of the options, financial data, and features on the vehicle. They even made sure all of our phones were connected & explained how they worked with the vehicle. Overall, it was one of the easiest & most positive car purchasing experiences we’ve ever had. We highly recommend this dealership.😀

Ma
Review №66

Jeff showed us the car that will work for us. He was easy to work with and very knowledgeable.

El
Review №67

Great experience, friendly; attentive sales team helped us find the car that fit our needs. Mark H went above and beyond to make the experience one of a kind! Thank you!

Ja
Review №68

We had Jeff Johnson as our sales person; he was knowledgeable about all aspects of the Lexus we were viewing; provided suggestions for leasing / financing and; helped us make an educated decision. I would highly recommend the Mungenast dealership.

Dr
Review №69

Mike was great. They did everything as promised- zero hassles.

M
Review №70

We drove all the way from Columbia after my wife talked to Steve - in our view, Steve is one of the top people in sales we ever met. Simply put, Steve was awesome and very helpful...he even knew some great restaurants in town for us to visit. Long story short...we bought a new Lexus RX350 from Steve. We love the SUV and we think Steve is wonderful, too. Thanks, Mungenast Lexas...and Steve.- Mike and Iris from Columbia, MO

Jh
Review №71

TJ is awesome, He made the whole experience fast and easy!

Me
Review №72

Had a great shopping and purchase experience with Steve Zitko and the rest of the Mungenast team. They made it extremely easy to shop for and test drive vehicles, and provided white glove service when we picked up our new car. Highly recommend!

De
Review №73

I had best buying experinece with my lexus f-sport, my first car through sales consultant Nate Hopson, such a great customer service. They offer hands-on experience with the vehicles, the dealership entire staff is customer service professionals and the purchase process is painless. I applaud the entire staff especially nate (sales consultant), brick flint (finance manager) and meghan (technology specialist). Thank you for this beautiful experience :)

Do
Review №74

I Had A Great Experience Buying From Kyle Blake. Very FriendlyAnd Helpful Even Though I Drove There In A Beat Up Pick Up Truck.I Now Have Something Much Nicer To Drive! Thanks Kyle.

An
Review №75

Amazing experience for first time car purchase!My boyfriend (Johnny) and I spent many days researching for the best car purchase since it is our first time. Weve been to several car dealerships, but nothing felt like Mungenast Lexus. It is their customer service! Everyone we interacted with during our time here has been welcoming and kind to us, which is why we ultimately decided to purchase a car from them.We want to thank our amazing sales person, Nate Hopson Thank you for getting us the best deal! (We are very happy with our car) Thank you for being so patient and listening to our concerns. Thank you for being so caring! We highly recommend going to Nate if you wish to purchase a car; he has been working with Mungenast since 1997. I hope he is there when we are ready to switch to a family car :)

Ca
Review №76

I purchased my first car in several years at Mungenast Lexus. Working with Mike Medlin was a joy. He put me at such ease and the process went so smooth, I could not believe it. I recommended Mike to my brother for his car purchase.

Ma
Review №77

We were pleased with the professionalism and candor of Steve Zitco during our recent purchase. We certainly recommend Mungenast Lexus to those looking for low pressure and honest people.

Do
Review №78

It was a pleasure working with each and every person I had an opportunity to work with! The sales person, Mike Medlin was a great help in answering questions, showing me options, and having patience with me. I was trading a 2000 RAV4, which I had bought new, and I was stuck in Toyota mode. I bought a used Highlander and it was beautiful. However, after driving it for a short while, I realized I didnt feel comfortable driving it...it was much larger than my RAV4. I decided since this might be the last car I buy (Im nearly 74), i went back to Mike to see what I could do. He had another car that I REALLY like and he helped with the trade-in of the Highlander and purchase of the new one. It was a GREAT experience! And, I appreciated it even more when my daughter went to another dealer to get the car she was looking for and it was a very bad experience! Kudos to Mike and Mungenast!

Ja
Review №79

Have never been treated so good at a car dealership

St
Review №80

I purchased a car from Kyle Blake last week. I originally test drove a different car but came back to Blake on a different car because he did not pressure me on the test drive. He listened, understood my needs and financial limits. We were able to do a lot of the discussion by phone due to Covid. It was a great experience with all the Mungenast staff.

Je
Review №81

Our salesman, Mark Herwitz, was a pleasure to work with, professional, friendly and accommodating. We also appreciated the lady who explained our NX options and buttons, I believe her name was Shelli? She was knowledgeable and friendly, easy to understand! Thank you to both Mark Herwitz and Shelly for your help, this is our first time to own a Lexus. Each person at Munganast Lexus was very nice and professional. Thank you again, Mark Herwitz.

Gr
Review №82

I worked with Kyle on making a deal on a used car. Negotiations were quick, painless, and in the end, I think we both got what we wanted. i was very pleased with the professionalism exhibited by all at Mungenast Lexus. I would definitely recommend.

Mi
Review №83

HIGHLY RECOMMEND!!! I live in Oklahoma and recently purchased a Certified Pre-Owned Lexus RC300 (sight unseen) from Mungenast Lexus and without a doubt feel like I received the same exemplary customer service that one might expect to receive when purchasing a brand new, top of the line model Lexus. Dan and Chelsea went above and beyond for me from day one and continued doing so even after closing the deal!! We flew in to pick up the vehicle and Dan was waiting at the airport to take us to the dealership. The customer service at Mungenast is second to NONE!!

Ka
Review №84

Recently purchased a used vehicle with Steve Zitko. He was extremely hands off, and we loved it. Had free reign to take our time to test drive the 3 cars we were interested in without any pressure or hassle. Highly recommend!

Vi
Review №85

I recommend asking for Mark Herwitz

Gl
Review №86

Called the service dept and Nancy was extremely professional and helpful!

Ma
Review №87

Lexus GX 460 does not have remote start as advertised. You have to have a smart phone then purchase an app then you can remote start your car for a monthly fee. WHAT A BAIT AND SWITCH Lexus should be ashamed of themselves. Buy an Acura instead, my wifes car was cheaper and came with remote start she doesnt have to pay $8 a month to have an app so you can try to remote start your car and have a phone and to re-login to do something so simple your key should be able to do.Also the salesman lied to me about the store being closed the day after I purchased the car so I couldnt pick it up. It turns out he had the next day off and wouldnt get his full commission if I came to pick it up on his day off, so he lied. Unfortunately, this soured the whole deal and despite other staff members being helpful made the overall experience something I never want to do again.

Ti
Review №88

From beginning to end, Tony and Kyle were great! They were both professional and easy to work with. They were always quick to respond to our E-mails and inquiries along the way. They set up a test drive right away and we were sold after we drove the GX460. Were in love with our new vehicle lease and extremely satisfied with the staff at Lexus Mungenast!

Ma
Review №89

Lexus was a great dealership to work with! I had a great experience starting from browsing cars to completing my purchase. Very professional and helpful staff!

Jo
Review №90

I recently purchased a used vehicle from Mungenest lexus and I am very satisfied with my overall experience. I had the pleasure of working with Steve Zitko. From the initial phone call to the close of the deal he was very accommodating and made sure every concern I had was addressed. I very impressed to see how well they take care of the dealership and their new and used cars. It was great to see that they take care of there customers just same. Even the close of the sale with Brendon in finance was a great experience. It truly was a great experience and I would highly recommend buying a car from Mungenest and working with Steve!

Ca
Review №91

We had a wonderful experience purchasing our new Lexus UX 250h at Mungenast Lexus. The team of Jake, Spencer, and Brendan on sales, technology, and finance were outstanding. They were knowledgeable, transparent on pricing, and genuinely patient and kind to us. Even though its a two hour drive, we will go back for our next vehicle.

St
Review №92

I bought my car from here years ago and they have been fantastic! Ive dealt with more car dealerships over the years than Id like to admit, of varying levels of luxury, but Mungenast has blown me away with their service, transparency and willingness to give me helpful advice even if it mean they wouldnt get the revenue from it (e.g. point me in the direction a part, place to fix, etc.). I will probably never buy a car from a dealership that isnt a Mungenast. Ive always dealt with Josh specifically and hes been amazing.Thanks Josh!

Dr
Review №93

I highly recommend Mungenast Lexus! The entire team is very professional and helpful and made the car buying experience easy.

St
Review №94

We bought our GX through Jake last week. What a wonderful, professional experience we had with him during this purchase. Also, Brendan in Finance and Megan in Delivery were great and easy to deal with. Mungenast is the place to purchase your Lexus!

Me
Review №95

Excellent Sales and Service Experience. I recently purchased a used vehicle from Mungenast Lexus and got the same Lexus Treatment as a customer purchasing a more expensive Lexus. Everyone at the dealership seemed truly to want me to be happy with my purchase and went out of their way to answer any questions I had. They never seemed to be pushing me to buy but rather provide the information I sought to make the right decision. I wanted to call out Chad, Steve, Chelsea for their first rate sales experience before and after the sale. Would highly recommend anyone looking to purchase a Lexus or used car to shop at Mungenast Lexus.

Ad
Review №96

Had a great experience buying with Jake. Took it in a month after I purchased and they gave excellent customer service. I will continue to be loyal to Mungenast Dealerships!

St
Review №97

Steve was great to work with! He found the car that I had searched many dealerships for! The showroom is beautiful and the guest waiting area is very nice! They will take good care of you!

Ko
Review №98

My salesman Chad and the GM Tony were fantastic. Coming from Mercedes these guys did not disappoint. They were transparent with pricing throughout the whole deal and were able to do what Mercedes could not to get the deal done. They definitely put the customer first and went above and beyond. I highly recommended this dealership if you’re in the market for a new Lexus!

Ho
Review №99

The best ! My 2nd Lexus I purchased from them.I now have the 460L-AWD. Very happy ! My experience with the whole buying process was excellent. In Nov my mirror was broken. I’m so happy I purchased the extended warranty. The cost of the power mirror was worth half the cost of the warranty.I would highly recommend you try Dave Mungenast before you buy, new or certified,The entire staff all make you feel like you belong to the Lexus family. Can’t wait to get the LS- 500.HJ.

Da
Review №100

Had a great experience buying a used CPO Lexus at Mungenast Lexus. Worked with Jason Molina. Low key. No pressure. Took me about 3 weeks to make a purchase and I appreciated Jason’s approach. Highly recommend this dealership. The delivery process was smooth and all the staff I encountered were helpful.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:13700 Manchester Rd, Manchester, MO 63011, United States
  • Site:http://mungenastlexusofstlouis.com/
  • Phone:+1 314-822-7681
Categories
  • Auto parts store
  • Lexus dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–5PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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