Purchased a M4 Convertible form Jeremy. He jumped through hoops to get us the car as it had just been taken in on trade. Greatly appreciate the extra effort he put in.

Had a great experience at Tulley BMW in Manchester, Anil, Jesse and team made sure I was completely satisfied with the vehicle before I took delivery. They made the purchase process as easy as they could.Car dealers in general make it difficult to buy a car, the paperwork aspect of the transaction takes far too long but that is certainly not anything the dealerships have control of directly.I would recommend others to shop here for a car.

I went to Tulley BMW to look for a certified pre-owned vehicle and Kathy the sales person was terrific.She listened and took the time to work with me and now I have a beautiful car that I was looking for. I highly recommend this dealership and asking for Kathy.

My fiancé and I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Kathy and Ryan were both very thorough and knowledgeable. Kathy made sure to answer all of our questions promptly. The sale took place very quick and she ensured we were able to secure transportation 2 days after the purchase.Because of their great customer service we traveled from Rhode Island to purchase this vehicle. Extremely satisfied. Great place!

My husband and I recently purchased our Mercedes GLE from Tulley BMW of Manchester. We worked with Jeremey Caron, who is a true professional. We had such a positive and stress-free experience, Jeremey answered our questions about the vehicle, they provided fair pricing for the vehicle we purchased and our trade in, and most importantly, he did not put any pressure on us like we experienced at other luxury dealerships. I would highly recommend Jeremey and the team at Tulley BMW of Manchester.

I cant thank Tulley BMW of Manchester, and Jen especially, for their true commitment to customer service and quality selection. The whole process was made very easy from the moment I drove in to the time I drove away with my new vehicle. Upon arriving I was test driving the vehicle I had been looking at online within 10 minutes. The process of trading in my vehicle and receiving financing was also made easier by the fact that Jen was very easy to talk to and put me at ease with her straightforward and friendly demeanor. Within 7 days of purchasing the vehicle I had the registration, even though I was purchasing from out of state. They took care of it all.If you are looking to purchase a BMW, especially a pre-owned, you cant beat Tulleys selection of vehicles, reasonable pricing and professional staff. Their pricing was on par with the low pricing of used car dealers and, with the factory certification, I know that I received the highest quality vehicle, which cant be assured by other used car dealers. Great job Tulley BMW of Nashua and Jen for making my purchase so easy. Thanks again!

Buying from Tulley BMW was an excellent experience! No sales pressure from very knowledgeable associates with the best selection of cars you’ll find anywhere. Jeremey Caron made the whole buying process a smooth and effortless process. I will no doubt return to Tulley when it’s time to buy again!

Jeremey Caron was an absolute rockstar and pleasure to work with—being an out of town customer, his responsiveness was especially appreciated.

I had an amazingly easy buying experience. I found my vehicle online through a Facebook ad, messaged them and test drove it the next day. No high pressure sales pitch. Purchased a beautiful 2019 SUV which was an upgrade from my current SUV. My salesperson Jennifer H. was amazing with her professionalism, courtesy and product knowledge. She was friendly and welcoming. She never tried to oversell to me and answered all of my questions, took me on a test drive and while I met with finance today finalize the deal she and Ben moved all of my belongings over to the new vehicle for me. From the time I walked in the door to leaving w my purchase took about 4 hours total for a busy Saturday. Ben connected my phone for me and made sure I had a full tank of gas. At the end of my sale, Dawn the manager thanked me personally and invited me back to meet the service teams. A professional caring group of professionals. The best car buying experience I have had hands down. I will definitely see them again for all future needs and services. Thank you Jen, Ben, Dawn and Ryan in finance. Loving my new-to-me SUV!

The service here was quick and professional, I had Jeremey Caron for sales and there was no wait and everyone was courteous, I was in and out within a couple hours and they made the experience even better by showcasing my vehicle in the showroom before I drove it off. I could not ask for a better experience.

Went there and initially had a bad experience with the sales person, very ignorant. When I left I got a call from their sales manager, Jesse who ultimately managed to get me back into the shop. I was able to work out a deal with Jesse and a different sales associate, Anil, and bought the car I initially looked for. Great, respectful, and reasonable people! Also, ask to work with Ryan H. for financing, he was great!

Jeremey Caron did an exceptional job! His tenacity was appreciated. My new M550 is awesome.I would high recommend him if you are looking for your next BMW.

We just purchased a vehicle from Corey stroud at BMW in Manchester. He was extremely professional and very knowledgeable with the car. He answered all of our questions and concerns. Even though they closed at 1800 hrs he made sure we got the deal completed! As of now I am very pleased with this dealership!

Kathy Rand helped me with the purchase of my truck this week. It was the smoothest and most efficient dealership transaction Ive ever had. No nonsense, no pressure or stress, we came to favorable terms quickly and finally got me into a new-to-me truck after several months of searching. Levels above other dealership experiences Ive had in the past, I would definitely buy another car from her in the future!

Ryan Hamilton helped us find the right car. The whole Tulley experience was fantastic. Ryan was very personable and made the whole car buying experience painless and fun!

Awesome experience with my break in service today at Tulley. Jaime was extremely prompt in responding to my email requesting an appointment. She worked with my schedule to get me in at their next available appointment slot. Brian made the check in process fast and easy. Jaime was there and very personable. These guys made it convenient and hassle free. I will definitely be using Tulley if Manchester for all my BMW service needs.

I have been coming direct to this dealership and service since I bought my BMW over 4 years now. Brian Bourassa is the most customer friendly service managers in the business. I only contact him when and if I need service on my BMW. He is the reason when I get another vehicle I will be buying a BMW again.Steve R.

Jesse offers the best sales experience I have had in my 20 years of buying cars. Looking for a trustworthy, reliable salesperson... Look no further.

We bought a car from Corey. Who was very professional and knowledgeable about everything. Great experience. Thank you Corey

My husband and I purchased our first BMW today. We had an exceptional experience! Kathy our Sales Consultant provided a great line of communication and was prepared for when we arrived. Wil, Chris and Ben were also outstanding to work with. They all made the car buying experience so smooth! If you’re looking for a transparent and informative car buying experience, Tulley BMW in Manchester is the place to go! Best experience yet! Highly recommend!

Had a great experience at Tulley. Zach Thornton was very accommodating and helpful. Love my new car

I cant say enough about this dealership. After having been yanked around by another local dealership, I went back to Tulley to purchase a vehicle. They went above and beyond to make a deal with me and several employees were there two hours past closing to ensure I was taken care of. Exceptional customer service and I would highly recommend. I dont typically write reviews, but Jeremy (sales) and the rest of the folks there deserve kudos.

I wasn’t planning on buying a car that day but Jen Hubbard was so accommodating and helpful in picking just the right one. It was rather smooth and painless..

This review is being write by Lenny Lombardi.Purchased a BMW 330i M-Sport from BMW of Manchester. I would like to express my experience with sales consultant Kathy Rand as great. Kathy was so helpful in producing all requested documentation on the vehicle and coordinating all aspects of delivery to me on time and complete.

Tulley BMW of Manchester had great service. Jeremey Caron was very helpful. Thank you!

I reached out to Tulley originally inquiring about leases. I was connected with Zachary Thornton who made me realize I had more options. When I came in Zachary took his time letting me test drive cars and was EXTREMELY knowledgeable in BMW’s. He wasn’t your usual pushy salesman. He answered every question and always showed enthusiasm! Ask for Zachary on your next visit to Tulley, they have beautiful cars and a friendly atmosphere from the moment you walk in! It’s a dealership you want to continue to give your business to and send referrals.

Good experience. GM and Service manager are very professional and courteous. Highly recommend

I usually dont write reviews but I wanted to write one for Tulley BMW of Manchester for the excellent service they provided. I worked with Corey and he was a huge pleasure to work with - always provided me with quick, accurate and honest responses (which is the best compliment I can give to a car sales person). I drove all the way from Central NY area because of his transparent conversation. And the process in the showroom was a breeze as well with special attention given to a high-end experience. I would come back if I am shopping for a vehicle again.

I highly recommend Tulley BMW of Manchester. I have always had a pleasant experience there. Most recently Kathleen Rand helped us purchase a 3 series. She was excellent and made the buying experience a super positive one! We will be back!

I had the pleasure of working w Karen R. She was attentive and willing to work to make sure my needs were met. She went over all the specifics and took the time to show me alll the ins and outs. I purchased a 2014 Pilot and she treated me with what I can only assume would be the same as a client purchasing a 2021 X6!

I recently purchased my BMW x3 and had an excellent experience at the Manchester location. Ryan, my sale consultant provided me with great comunicacion and service. I absolutely love my car. It has all the amenities that I, you would love to have in a car. Thank you Ryan for the great service.

Awesome experience! I purchased a pre-owned 2018 Jeep Compass through Kathy Rand. Found the car on Cargurus, great price for a fully loaded vehicle. Kathy was great and was able to get the process going over email, txt and calls before I even showed up at the dealership. They gave me top dollar for my trade. Ryan in finance was excellent, I came into the dealership already approved thru my local Credit Union and he was able to beat their rate. Very impressed with the whole staff, glad I made the drive from Maine to meet these guys and do business with Tulley BMW. Thanks guys!

Fantastic service experience at Tulley BMW of Manchester! I was traveling through NH on I-93 and had a tire blowout (New England potholes...). It was late in the day and after speaking with the service advisor, Brian Bourassa, he assured me they would do everything they could to work me in that day considering the emergency circumstance. By the time I got a tow to the dealership it was already 4:15 PM, only 45 minutes prior to the service department closing. Brian quickly assembled a team of three techs to tackle the job. Craig and Randy mounted and balanced the tires and Samuel STAYED LATE on a beautiful June afternoon to perform the alignment. From arrival to departure it was a total of 75 minutes, incredible. Thank you Brian, Craig, Randy, Samuel and the Tulley BMW service team for saving the day! If I lived locally then I would definitely be servicing my vehicle here. I highly recommend them for BMW service and repair in the Manchester NH area.

A big shout out to Jaime Olson for her prompt and professional service. I work for a competing dealership and had to bring a car in for one of my customers for a warranty repair. My service advisor, Jaime, couldnt have been better. She kept the customer up to date and called me when it was ready. She is a wonderful asset to Tulley and BMW!

We recently purchased an X-5 SUV from Tulley BMW of Manchester, NH. Kathy Rand was our client advisor. As buyers we came prepared with fairly clear and specific needs. Kathy and Chris Farrar, BMW Sales Manager, were extremely professional and knowledgeable throughout our purchase process. Because our vehicle came with a significant technology package, we needed assistance learning about the vehicle features. Tulley BMW assigned a staff member to us that specialized in teaching new owners about all the “smart” car features. The ongoing support from this person has been extremely helpful.We recommend Tulley BMW of Manchester wholeheartedly. Kathy Rand went above and beyond to provide a pleasant and professional experience.Sharon and Timothy Butterfield

Had the most wonderful experience here at Tulley BMW. Jen Hubbard was an excellent representative, who went above and beyond to get us an exact match for what we were looking for. Absolutely recommend this dealership experience and Jen as yours sales advisor.

Purchased a BMW from Kathy Rand - she was AWESOME! Listened to our needs and helped us find the perfect car (for a great price). Thank you thank you thank you!

Kathy Rand was excellent help. Very accommodating. Arranged for a swift trade-in and purchase transaction.

We went to tulley looking for a new vehicle where we met Kathy, she was absolutely wonderful and made sure we got where we wanted to be price wise and also making sure anything we noticed on the vehicle would be repaired if it needed. I would recommend Kathy and everyone at the tulley bmw manchester location to anyone looking for a new or used vehicle!!

Wonderful experience at tulleys of Manchester Corey stroud was a absolute rockstar as well as Jesse Connors this is our second one with Tulley bmw and I’m sure it won’t be our last

I had the best experience at Tully BMW of Manchester. Not only was Kathy AMAZING watching for cars for me and my family for months but when the time came her and Dawn worked their magic with the rest of the people there and helped me get the best car for the best deal. I appreciate them so much! I will definitely be going to them and recommending them for all my future car purchases.

Best car buying experience I have ever had. I came to them from another dealership and had a terrible experience there. Jeremy Caron was my salesman and he is one awesome dude. Stress and pressure free. He was so easy going and helpful as was the rest of the staff. 5/5 highly recommended to anyone in the new or preowned car market!

I recently purchase a 2017 BMW M3, sight-unseen. I had a lot of apprehension due to the cost of the vehicle but in dealing with dawn, I was quite reassured and went forward with the deal. Upon, flying into NH I was met by Kathy at the airport where we were shuttled to the dealership. The vehicle was waiting in the showroom with a plaque just for me. The dealership was extremely accommodating and took very good care of me. The vehicle was advertised accurately and I was not disappointed. I would trust them with future business!

Had a great experience purchasing my first BMW at Tulley BMW of Manchester. Kathy was patient in showing me various cars (even stayed late) and helped me find the perfect vehicle.

Excellent sales team with tons of knowledge and no pressure. Dylan was fantastic to work with as was everyone else! Ben walked me through the detailed workings of our car with patience. Highly recommend doing business here.

Happily purchased a 2018 BMW X5 from Tulley Manchester. Kathy Rand was a great sales rep, very personable and helpful in finding the exact model I was looking for! Would very much recommend this dealership for anybody looking for used, but like new, BMW’s in the northeast.

In fact, the first time I bought a vehicle, I was surprised at their good handling. They are also great, especially Kathleen. Really cool. Thank you Kathleen.

Jen Chubbard was excellent. Great deal on a used vehicle.

Best experience ever buying a car ...The staff there is very helpful willing to guide you into the right directionEspecially Corey, Corey is very professional and very helpful, Corey made my day today 11-19-2020 🎈 love the car BMW 4X ....much love 💕 thank you 🙏🏽

I purchased a 2020 BMW 330i this week from Kathey at Tulley BMW of Manchester. What a pleasure the experience was working with professionals. Kathey was so friendly and knowledgeable, she was an absolute pleasure to work with. Kathey took the time to understand my needs and worries especially around pulling my credit. I expressed how in the past at other dealerships they have pulled my credit up to 10 times in a day. Kathey made sure this didnt happen. I also took comfort in speaking with Will the finance manager he also reassured me this wouldnt happen. Thank you Tulley BMW for the great customer experience one should expect when making such a big purchase. I look forward to doing business in the future and have already recommend your dealership to friends and coworkers.

Both Nicole and Jeremey did an absolutely amazing job at providing superb customer service over the last two days. Nicole helped me online and Jeremy helped me in person to purchase my first BMW. I found them both to be knowledgeable and pleasant to work with. I highly recommend the Tulley BMW dealership in Manchester. Their selection and pricing of pre-owned cars is hard to beat.

Kathleen was amazing, very helpful and friendly. I appreciate Tulley BMW helping me find the car I desperately needed, and would like to continue business with them in the future! Solid company :)

My experience at Tulley purchasing my BMW was absolutely fantastic. Easiest car purchase I have done! Kathy Rand was an absolute pleasure to work with, her and Dawn worked SO hard to find the best match for me and didn’t stop until I was blown away! They both went so far above and beyond. I couldn’t be happier with my purchase and experience!

I wanted to thank service advisor Brian Bourassa for his assistance today with my car. He was friendly, knowledgeable and had my problem resolved in no time! His professionalism was very much appreciated!

Tulley BMW made my car buying experience as easy as possible. Jeremey Caron helped get me the truck I wanted and made it quick and easy!

Jamie was extremely helpful she is great! I highly recommend tulley of manchester!

What an easy buying process! I worked with the team mostly over text during the buying process and just had to go in to close. The whole team was wonderful- prompt, thorough and so helpful!

Kathy Rand was so helpful and worked so hard to find the right car for me! It was great working with her and I really appreciate the steps she took to make this work for me!

I bought an X1 at Tulley BMW of Manchester and I couldnt be happier with the experience that I had there. The salesman Dan Cody mad the whole experience pressure free and is very knowledgeable about what he is selling. I will Definitely buy another car from them in the future.

Tulley is a great dealership for service, but their sales team is a problem.My wife and I have purchased 3 BMWs from Tulley. One purchased 5 years ago, one 3 years ago, and one purchased just a couple of weeks ago. Our first two purchases were great, but the most recent one was a terrible experience. Heres an outline of issues with the recent sale.- When I test drove the vehicle, I mentioned that I would like to discuss the purchase with my wife before making a decision. The sales man made negative comments about getting my wifes approval. Its a $40k purchase and not unreasonable to discuss with a spouse.- I made an appointment to purchase the car 2 days later, which the salesman confirmed. However, when I got there I was told there was a sales meeting at that time every week and I would have to wait.- When evaluating my trade-in, they offered me about 30% below KBB expected trade in value. The car was 100% maintained at Tulley and never missed a single service. (This was made worse by the tech accidentally sending me a video of his evaluation where he repeatedly commented that it was in great shape)- The sales team wanted me to sign a purchase and sales agreement before we discussed financing. This was especially concerning as I was already pre-approved for 2.65% rate through Capital One, but the purchase agreement reflected a much higher interest rate.- After they stated they could meet the rate I got through Capital One, it turns out they actually couldnt meet the rate, but rather made up the monthly payment difference with incentives. Incentives that only seemed to appear when I confronted them about the rates.- The service plans they offered (BMW ultimate care) were about 25% higher than the prices listed on the BMW website. This situation was made worse because of the higher interest rate through BMW financing.- The sales process took over 4 hours. This was the middle of the day on a Monday, there was only one other person making a purchase, and the team knew I was coming in ahead of time.- After the purchase was complete, I was informed that the state inspection couldnt be completed due to engine codes. I have to bring the new car back to have the inspection checked again. This is obviously a concern and also a likely cause of the delay in the sale process.- Finally, it took them 10 days to pay off my trade-in loan. This resulted in an additional payment being made on my old car and now Im trying to deal with figuring out a refund. Both my the trade-in and new vehicle loans were with BMW finance; this should not have been a problem.Overall, I wouldnt hesitate to trust my cars service to Kevin and the awesome service team at Tulley. However, my next BMW purchase will certainly be through another dealership.

Purchased a vehicle at Tulley (Manchester) over the weekend. My wife and I were getting ready to go down to a Boston Dealership when I saw there was a similar equipped model SUV on their lot. I walked in to Dylan Lesnewski as our salesman. Dylan made the experience very simple and straight forward. The only pressure we had was from the Finance/Business Manager (Wil) to buy the Gap insurance.Previously, I had great experience servicing my BMW there before, and now I know they have a great sales team.

This was the simplest car buying experience I have ever had!! I was doing my research and Kathy took what I was looking for and found me the X1 of my dreams!! Tulley understood my busy work schedule and handled all of the details over text, email and phone. I cant say enough about the no-pressure approach of the whole Tulley team, Kathy & Jesse in particular!!

I was not 100% satisfied with my experience so Ill explain.Salesperson wise was exceptional, Dylan was relaxed and didnt pressure but was also very informative, easily the best salesman Ive ever dealt with.The atmosphere was very friendly which surprised me. The car itself is fantastic but unfortunately wasnt the exact one I wanted but I still love is regardless.The bad for me1. The inability to work in my budget was difficult but the lack of availability made it understandable.Overall Im happy with my car but not satisfied to the point Id think of buying another BMW after unless some drastic changes

Thank you Jeremy for sticking with me looking for a car since February and finally found the perfect fit in May. Never felt pressured, really happy with the car, and would do it again.

Working with both Kathy and Dawn was an absolute pleasure. They make you feel more like family than merely a customer. They could not have been more helpful and professional and that is the reason why my entire family continues to go back to Tulley for our automotive needs.

Kathy couldnt have been more helpful and patient with the purchase of my vehicle. My son stopped at Tulley BMW on his way from Maine to Massachusetts in order to test drive the X5 that caught my eye. What we thought would be only a test drive turned into an afternoon event. A few days later I traveled to Tulley BMW to drive the car. While there I also drove two X3s for comparison. Again, an afternoon event. Thank you, Kathy, for your time spent on the purchase of this vehicle.

If youre searching for a BMW then Tulley BMW is the only choice! Please ask for Kathy Rand and the rest will be history. She was super personable and efficient, it felt as if I were talking to an old friend. From inception through walking out the door was literally faster than any car purchase Ive ever made. The sales and finance process was seamless and incomparable. Im extremely happy with my purchase and more elated to have found my new home!!~~~Shereesh A.~~~

This review is based solely upon the purchase and sale of my vehicle. We met with a sales person who answered our questions and was helpful.We were leaving the facility and then was introduced to Christavo Sousa.Christavo was a bundle of information on what we would receive if we purchased a BMW and from Tulley BMW. More information than we had received by the sales person. This information made us think twice about purchasing our vehicle. Christavo has been more than accommodating for us. From the time we walked out of the showroom until I drove the vehicle home he has been there for me with all my questions. Being a first time BMW purchaser, I had a lot of questions. He personally met with us when we checked out the vehicle and drove away and again when I came back for a Simonize. I had purchased a used BMW with less than 5,000 miles and noticed a couple of scratches. I pointed those out and her personally walked into the service area to explain to them I had concerns about these before I had the Simonize. After pickup from the Simonize, Christavo, once again, personally met with me and my vehicle to make sure I was pleased. All I can say at this point in time is that I am glad I purchased with them and though I got a great deal. I hope this service continues throughout the life of my vehicle :) Thank you Tulley BMW for being so thorough and pleasant.

Fantastic dealership. The whole team there has been great to work with and Dylan the associate I worked with has ensured I have everything I need!

I Do not reccomended bringing your car to be serviced at this location once your warranty has expired. You need to review all your invoices as service will try to sell you items covered under bmws 2 year parts warranty.Find yourself a good independent shop, its not worth the headache dealing with service department.

Our experience at Tulley was exceptional. Our salesperson, Lloyd was knowledgeable, informative, and attentive to our requirements for our new vehicle. The quality of certified preownwd vehicles at Tulley was higher than similar vehicles at another dealer we stopped at and their price points were very fair.

I called the service department of the dealership to inquire about the warranties left on my vehicle and spoke with a representative named Eli. He was a great listener and extremely knowledgeable. I called in a frantic state and he had patience and a great attitude that helped to put me at ease. He guided me through the process of setting up my appointment and advised me on having my vehicle towed prior to my appointment so that I might have the chance of getting my problem resolved prior to my warranty expiring. After everything and getting the vehicle loaded onto a flatbed with AAA, I realized the car was going to a different location than I had spoke to on the phone in Manchester. Eli the tech assured me that my confusion was more common than I thought and he called and discussed my situation with the tech in Nashua and they set me up with a different appointment and made them aware that my vehicle was on the way to their location and be ready to receive it. I am very grateful for their strong inner-communication and for their kindness and understanding.

I worked with Corey Stroud last weekend and purchased a pre-owned BMW X1. He was extremely personable, professional, attentive and answered every question we had. He worked through our paperwork with ease and helped us get a further discount on our vehicle when we didnt really have confidence that there was any wiggle room. Before we left, he made sure my phone was connected to the vehicle and made sure I knew how to work the vehicle properly before leaving in the dark for a 2 plus hour ride home. We were very pleased with the service we received and would recommend to all our friends and family to request Corey as your salesperson.

I recently purchased a 2020 beautiful white 330ix BMW and had an awesome experience doing so! Reid was knowledgeable and so easy to work with! The finance department manager was wonderful along with the finance advisor. The whole team was very welcoming and professional! Highly recommend Tulley to anyone looking to purchase a BMW!!

Kathy was a pleasure to work with. She was informative and helpful. Kathy assured me we were going find the perfect car :) thanks again !

Worst experience ever. We asked for their best deal for a certain car they refused to give if we dont buy that car in an hour. We asked why we have to decide in an hour and they couldnt provide any explanation to it, manager was very rude.

Dylan Lesnewski makes the experience of buying a vehicle seamless. Management is very supportive. Great franchise to buy a vehicle and highly recommended. This is the second vehicle I have purchased with them

I came in to see my options of getting a bmw. Corey Stroud asked me what I wanted in a car and matched me with the perfect one. Although I did not end up getting one yesterday, Corey did an exceptional job. From the minute we sat down, to preparing me for my test drive, all the way to the end. I would recommend Corey 11 times out of 10. I will certainly be going back in 2-3 months to reevaluate and get my x3 then! Thank you Corey!!!!

The best BMW dealership in New Hampshire. Off Rt. 3 directly off the exit. They have a great selection of The Ultimate Driving Machines. Service department, and accessories. They also have other makes of cars, if thats what you might want, but I recommend a BMW 😉. The sales team know their stuff, and are always ready to help you get into the right model for you.

Had a great experience at Tulley BMW of Manchester. We worked with Jeremey Caron. He was knowledge, patient, and took great care of us! We came on a Saturday to test drive X5 models and brought our 6 month old. When we returned from driving one, Jeremey had the next vehicle lined up and ready for us. We transferred our sons car seat and off we went- no waiting! Jeremey was empathetic and knew we were on a tight timeline before the baby started to get fussy. A great salesperson makes a huge difference and we had a great one! We left with an X5 and are so pleased with it. Thanks, Jeremey and Tulley BMW!

Excellent customer service...Jeremy Caron went the extra mile to get me in the car I wanted and at the right price!

I just picked up my new car and my sales rep was Jeremy Caron. I had not always had pleasant experiences in the past with Tulley. Jeremy was an absolute pleasure to work with in every sense of the word! He was knowledgeable, friendly and funny! I traded in my leased Lexus and THAT was even easy! Chris the sales manager was phenomenal as well as the finance manager Wil. (thank you for the TICDA token :) that was very nice of you) Thank you everyone for making my car buying experience a memorable one :) Jeremy, again thank you so much for all your help and patience, showing me all of the features and syncing my phone AND helping transfer all the stuff out of my Lexus :)

I bought 2 BMW from Tulley in two months.He made car purchases a pleasure! Also, they are handling COVID interactions well. I highly recommend Jeremey Caron, and suggest that you ask for him.

Stopped in to just look at the x5 and the salesperson, Rachael, was very helpful. I ended up going with the x3, which was a much better fit and i absolutely love it! She was able to identify exactly what kind of vehicle i was looking for and the service was excellent. The friendly staff helped out with the financing and everyone there was friendly and helpful. Would definitely recommend if your interesting in getting just the right vehicle

I had a fabulous experience with Tulley bmw. I found a car I was interested online and worked with Bryan through email. He was kind, patient and extremely accommodating. Car shopping can be challenging especially during the pandemic but Bryan made it easy. He sent me videos and photos of the car. When we arrived to the dealership he was patient and answered all my questions and didnt pressure me to make any decisions. This was my first BMW I have purchased and he made the process easy. I would definitely recommend Tulley and return in the future. Thanks everyone at Tulley !

Where do I begin?On Monday morning (9/21), I brought in my 2017 X5 with 36K miles to have new tires mounted (purchased from the Tire Rack), a standard scope, an alignment, and an oil change. At the time of my check-in, the service advisor recommended that I purchase a $600 extended warranty that would not only cover the cost of future scheduled maintenance up to 75K miles, it would also include the $283 worth of service that was being provided on this visit. The math made sense, so I agreed...Within a couple of hours, I was told that I needed to replace my hubs and wheel bearings because my lugs were crossed-threaded. They even texted a fancy video of the service technician showing me the cross-threaded lugs as he walked around my vehicle. I was quoted a price of $2,400, and because the service department had to order the parts, I was sent home in a loaner vehicle (well get to this later).On Tuesday (9/22) I was notified that my rear hubs had not arrived, so my vehicle had to stay in the shop an additional day.On Wednesday morning (9/23), I received a call from the service advisor stating that one of my tie rods was frozen and that the vehicle could not be aligned, so I would have to replace it at the cost of $560.When I picked up my vehicle earlier this evening, I was handed a bill for $4,283.52. It turns out the extended warranty was actually $899, not $600. To make matters worse, the loaner vehicle that I was provided was a Dodge caravan.The entire experience felt like a used car hustle. After paying my bill, I drove straight home to shower. I will not be back, nor would I recommend this dealer.

A gold standard sales environment! Past experiences have made me wary of dealerships in general. I am simply stunned at our experience with Tully Manchester. Salesperson Kathy, Manager Dawn, Finance Officer Will, CSA Jesse and Technical Advisor Ben are all top notch people and were a pleasure to deal with. My wife and I arrived to look at a specific Certified Pre-owned. First the car was ready to go and we were allowed a long test drive right away. Then it was time to talk price and trade, they listened to what we wanted and negotiated without any pressure. I made it clear I just wanted to talk numbers without all the questions and surveys. They genuinely worked with us and we agreed on a price we were happy with (after having done internet research on trade values etc). We went through the finance portion and were offered the usual additional options but again with no pressure and no attempt to sway our decisions. All throughout everyone patiently let me go through my usual scouring of data which to my surprise did not contain any hidden fees or price upgrades. Then came the shocker! After all was done and we were moving personal items into our new car, Will advised us he found an additional half % discount on our finance rate. What car dealership saves you more money after the deal is done? Well Tully did! I highly recommend.

Good experience for purchase of our 230i convertible. Kathy, Dawn, and Ben all good people and would recommend them to all. Thank you!

I had a very pleasant experience with Corey Stroud. He made the whole car buying process as easy as possible, and worked with me to get me into a car I love!

WORST EXPERIENCE EVER!!!If you want a classic example of pure ignorance to the consumer and their financial situation (which dealership was well aware of)So to sum it up;They did a credit inquiry 5x in 1 day and I no longer wanted to purchase car afterTHE INITIAL VISIT;I met w/salesman Jeremy last Sunday and informed him on my shaky credit, how co-signer was not an option, explained pre-approval already from another dealership and picked 5series within hundreds of the pre-approval @32k but at 22% ouch but ok it was my bad credit so..ok..JEREMY relays info to FINANCE: WILLIAM DEROSA and he introduces himself, spoke on my credit, employment..everything on my end I was up front with.I was promised to leave in the 5series if I could get the name of the bank I was pre approved for(I have active plates).I went to car for info he requested and when I got back, he was helping other persons now and makes me wait (after me explaining..in rental that needed to be returned and need a car today). I got him the bank info....he makes me wait and finished with the other more wealthier persons even though I was first....Then William from finance says after 30 min. Oh you need a co - signer and Bank is closed now because its Sunday....I said really!!Thought I was driving out of here today? And said I told you NO CO SIGNER ALREADY, and they did the credit pull 5xGot me approved, not for the car I wanted or even close to the price of the pre approved loan....and lowered my score from the 540s to 444!!! So now I was 🔒 INTO THEIR DEALERSHIP BECAUSE I WAS APPROVED THERE AND CREDIT OS SO LOW I CANT GET APPROVED ANYWHERS ELSE...THEN SAY OH AND IT WILL NEED TO WAIT A WEEK FOR THE CAR...WE NEED PAYMENT FROM THE BANK FIRST (A NEWLY IMPLEMENTED RULE THEY SAID)????Then they denied doing anything wrong, said its banks fault, they cant fix credit score,, said only option is a Camary or 3series for $22500 (Pre Approved at 32k????), they cant get me into a car today STILL!!!!!!!! So THEY SCREWED MY CREDIT, LIED, BACK PEDDLED, THEN ARE UNWILLING TO RECTIFY THE ISSUES!!!

The Service Department is Great! Just relocated for work and while in transition from taking on a new team, to moving our home goods to getting setup we had to get the car registered... duummdummmdummmm... The car fails state inspection!! Not their fault I had some things that needed to be fixed. They walked me thru what needed to be done, and after I got it fixed I showed back up withOUT a appointment on a busy Friday and these guys didn’t skip a beat! Yes we’ll get it in right now. I waited a short time and BAM it was done!! Thank you Gentlemen for your patience, positive attitude and great customer service!! #BMWFOREVER

I bought two cars from Tulley BMW in a year and couldnt be happier with the Sales team. We service all our cars in Manchester and their team is incredible. The parts department is always there to help and is very efficient. I appreciate everything you guys do for my family.

I worked with an AMAZING girl named Rachel who helped with all of my needs and wants. Also got helped by the genius who was very good at taking things slow and show me each detail to help my experience involved the car go smoothly. Great place with great people all around!

We brought a fantastic pre-owned Bimmer at Tulley, both Bryce Desrochers and Christavo Sousa who we dealt with were extremely professional and very very responsive. A good friend of ours also speaks extremely highly of Tulley and their service department. We are extremely happy with our purchase. Very much enjoyed the experience and working with Bryce, the special touches were extremely appreciated :) Also if your a bimmer fan because you like how they drive/car enthusiast, go talk to Bryce, youll have a blast.

I have purchased many vehicles and experienced a variety of dealerships but the service at Tulley BMW in Manchester was superior. Not your typical four hour ordeal to haggle and wait. Tip top and speedy service from my sales person Jeremey Caron and Matt in Finance. Both went above and beyond during the process of my purchase.

These guys do a great job in service but dont forget to bring your wallet BMWs are not for the financially weak

Worked with Kathy and she was extremely knowledgeable. She got me into my new 5 series that I really wanted.

My BMW had a flat tire and I needed assistance fast and all of the associates at Tulley BMW of Manchester handled my situation with ease, especially Michael from parts and Victor in the service department. They both were extremely knowledgeable and put my worries at ease. I appreciate the fantastic customer service. On Christmas Eve, they were able to answer all of my questions and take care of my problem. Thank you so much, I will definitely be back to work with you again!

Just bought a hard top convertible from Tulley and their customer service is absolutely amazing! Dawn, Chris, Matt and the service team are terrific as well and super helpful. Highly recommend Tulley if you’re looking for a BMW!

I would give zero stars if i could...the customer service is absolutely terrible and considering it’s BMW dealership you would think they’d know how to treat people right. if you want good service head over to the NASHUA location...10x better than this place.