They take care of you even after the sale. Thomas W and Rob T came thru in the clutch to help a Al White client. Service department is top notch. They get you in and out efficiently.

The people at this dealership are truly amazing!!! We broke down on the interstate and managed to get here. They checked out the problem but needed to order a part that would be there the next day. They took such good care of us, they drove us to a nearby motel, picked us up in the morning, drove us to lunch to a special place they recommended, it was delicious. Freddie’s.Took care of contacting our extended warranty company to get the issue covered. We highly recommend this dealership.This month is there 66th anniversary we can totally see why:)

I wouldnt recommend!!! Save your self a headache and go somewhere else.

Bought a new F250 near my home in Georgia and was driving up I-24 and had a fuel line split between the injector pump and the injector. I was three hours from home so I pulled into Al White Ford in Manchester not expecting to get much help without an appointment. Well the service department put in a whole lot of extra effort (including driving to Nashville for parts) to get me back on the road the same day. I appreciate you so much for doing that for me. When it comes time to buy my next truck, Ill be buying it here. Thanks again!

Absolute, hands down, best Ford Lincoln dealership.... sales or service .... excellent reputation in the community ....My family and I have been dealing with these folks for over 50 years. As a customer you will never be disappointed and you’ll soon find the many reasons why Al White Ford Lincoln has been in business all these years ...over three quarters of a century .. honesty, reliability, trustworthiness ... caring that you are satisfied. Sales staff, ladies in bookkeeping, parts department staff, and the service folks, all the way to the very ones working on your vehicle...all there making you glad you came.... and the reason you’ll come back for routine service or to buy your next car or truck ..

The Master Techs were very knowledgeable about f250s and had my truck back on the road quickly. Earned my repeat business

Thanks to Eli in service and Devin in parts, they got my parts ordered and got my truck in and out with minimal down time. Great people and willing to work with my schedule and needs.

We live in Nevada but visit family in the area every couple years. These guys are the best by far of any Ford dealer we have been to. Great customer service.

An absolutely terrible service department that thrives on doing nothing but overcharging and not fixing your vehicle! We are now over $9000 theyve had my vehicle for is vehicle for over 10 days and break promises on a daily basis! The owner only makes excuses and takes your money!

I just moved to the area and had bought a new fusion before my move. Came to Al White for maintenance. They are awesome. Even though they didnt sell me the car they happily handle the maintenance work. I drive from Tullahoma to have the maintenance done here. When I buy a nee car it will be from Al White.

Al White Motors is the place to go if you want to buy or service a Ford or Lincoln. These are good folks who strive to please the customer, from Mr. Jerry White on down throughout the entire Dealership. My new car purchase of a 2020 Continental was the most pleasant vehicle purchase I have ever experienced, due primarily to Thomas White. And their Service Department under Eli Kidder is second to none. Detroit could learn how to successfully operate a Ford/Lincoln Dealer by emulating Al White Motors!

Being a repeat buyer, dealing with Brad Davis was very enjoyable. We had no idea just how much vehicles have changed and Brad took his time to show and explain all the features on our new F250. Owner Mike Jernigan had remembered us from our previous purchase and made sure we knew how much he appreciated our business. Will definitely be recommending Al White. Thank you for a pleasant experience!

Dealer replied next business day to my inquiry. I dealt with Chris, & he was a stand-up guy who gave me all info I requested over the phone. I live 4 hours from this dealership & needed to be sure I wasnt wasting my time in driving that far. Chris sent me tons of pics/videos of the used vehicle, as well as the carfax report. He was honest about the few cosmetic flaws, & I felt confident the vehicle was worth making the drive to look at based on his help. My experience at the dealership was very good. Chris was on hand to answer questions, but was a no-pressure kind of guy. I spent literally hours going thru every detail of this vehicle, inside & out, & he never seemed annoyed that I was taking so long. We were able to come to a fair agreement on price, & I left with my new (to me) vehicle. They also allowed me to take paperwork home & mail back to them so my spouse (who was not able to be present at the sale) could co-sign. They quickly reimbursed me the cost of mailing. Overall, great experience. Ive had the vehicle almost a month & loving it!

Did a great job on fixing my air conditioning.

Wonderful Folks go see Mr. Burton hes the best.

Brad Davis and Rob Thompson made our purchase of a new Ford Edge at Al White Motors a fantastic experience! They were very knowledgeable, helpful, and fun to work with! Mike, the sales manager, made sure we were pleased with the trade-in allowance that was offered, and Trey in the finance office explained our paperwork in a way we could understand all the details. Everyone we worked with at Al White made our experience of purchasing a new vehicle very enjoyable! I recommend Al White Motors to anyone looking for a pleasant and fair car buying experience! You wont be disappointed!

Was looking for a nice mustang. They only had one. Was looking for different choices

We had an awesome experience! Such nice people to work with. Would buy here again. We love our new truck.

Absolutely the best experience I have ever had buying a vehicle. I will only use Al White from now on! Thank you so much!

Took my Ford F-250 Super Duty pickup in for another oil change. As usual, the first contact with the Service Manager was very professional, courteous, and on-time. This Service Department is always top notch with experienced techs and they are always knowledgeable. The waiting room lobby is always clean and they have fresh coffee available for all. I always step over to the sales lobby while I am waiting for my service so that I can speak to all the great sales and management people that are on staff. They are always so friendly and outgoing and treat me as if I was part of their family. Al White Motors is what a genuine automobile dealership and service department should be! Service after the sale...sure, but lasting friendships go on for much longer. I have bought multiple vehicles from them over the years and have always been treated with the same respect and professionalism with each purchase. I will definitely buy from them again. All the employees and management at Al White Motors make this establishment a 5-star company. Thank You, Al White Motors.

They were very nice and helpful. Made the process as easy as possible. Great customer service, definitely recommend.

The entire Vehicle purchasing process at Al White was incredibly simple and a complete pleasure. Rob Thompson truly made my experience with the dealership unforgettable. I definitely would recommend Al White and Rob for any future car buyers. I was never pressured nor was I ever uncomfortable during the process, that was also completed in a very timely manner, And the transparency throughout the entire process was truly appreciated.

Such kind, responsive staff. Our door lock froze on the way home to Chicago and they provided a quick fix to the issue. Thank you!

Top notch service.

I had already reviewed the inventory at Al White Ford and knew exactly which vehicle I wanted look at.Rob Thompson was the first person to approach me and he was very personable. Rob is very knowledgeable about the Fusion Hybrid and easily answered all my questions.The test drive went well, and the drive route includes a little bit of each driving scenario one would encounter day to day.I was very “no-nonsense” with Rob and the Sales Manager / Finance team. I knew exactly where I wanted to be and how much I could afford. Al White Ford is in business to make a profit of course, but their willingness to work with various lenders got my payment where I needed to be. You can’t ask for anything better than that!Rob went above and beyond (in my opinion) by pulling my trade into the shop area (it was raining) and backing my Fusion in behind it and started transferring my personal belongings from one vehicle to the other while I finished up the paperwork! No one has ever done this before!All of the staff at Al White Ford are very friendly and nit the “fake” or “forced” friendly you find at other dealerships. This is a small town dealership who takes pride in their professionalism and friendliness. You would do well to go a little off the beaten path and visit Al White Ford in Manchester and see what they can do for you!I got a great deal on a low mileage, sharp looking, good running car! Check them out! You’ll be glad you did.

I was just in for a service on my 2014 F-150 and seen the deals they had for the 2019 models. They gave me a fair trade and made me a heck of a deal. So I am a proud owner of a new 2019 f-150. Chris and all of the people at Al White are awesome. Couldnt ask for better group of people.

Right hand doesnt know what left is doing even in same department. Very nice and completely done but it would save on time if they could do this.

Chris Burton was our sales rep and I cannot say enough about how fantastic he was to work with. He was down-to-earth and was genuinely interested in the things about the vehicle my husband and I cared about. The 2019 Explorer we bought was PRISTINE. Chris and the team at Al White Ford-Lincoln were fair, genuine, and caring. We would drive the 4 hours again to do business with them.

Showed up middle of the afternoon, checked trucks on the lot and left at quitting time with a new Ford Ranger. Great service!

Recall on my fusion

Friendly and courteous staff in all departments. Has been a great experience all around from purchase till present.

Disappointed they didnt have any new Focuses, Broncos and Fusions.🥲🥲🥲

Great salesmen, honest people and a price that no other surrounding business could beat. Top dollar for trade and just plain honesty. They have my business for life!

It was my first time buying a car and it was a great experience! I was nervous going in at first, but Mr. Tony Smith was great and put me at ease, and was a big help!

Very fast service on oil change

Chris was friendly and knowledge on the Edge

Got a oil change in like 10 minutes great time on a oil change at a dealership

I had the oil changed and tires rotated on my 2020 Nautilus last Friday, and the wait was not long, and the people i dealt with were all so kind and knowledgeable. Thank you for yet another great experience at Al White!

By far the best Ford Dealership in middle TN. This is my second vehicle purchased from Al White. Both times the service was outstanding! Thank you Al White staff for exceptional service!

This dealership is awesome!! I was looking for a very hard to find vehicle and Mike Jernigan went out of his way to help me find it. He and Brad Davis were extremely professional and accommodating. When you walk through the doors you are always greeted from several employees and it definitely has a very down home feel in a beautiful sophisticated showroom. The Whites and Mike Jernigan have done and amazing job creating a very warm and welcoming atmosphere in their store. They also have an amazing inventory, but if they dont have what your looking for, they will try very hard to get it for you. I highly recommend Al White Motors!!

Prompt service. Never try to push additional services on you. Give you the facts or heads up on items that may need service in the future. Ive taken both of my Fords there over the last couple years since I moved to Manchester, TN and they have been very good. Only place I intend to use for service. Keep up the good work Al White Motors, especially Eli Kidder - Service Advisor.

Never trade in a vehicle they just add it to your loan and get a free vehicle. Very poor business and terrible service department.

My Fusion had a recall so I scheduled here since it was close. Great people and Great service. They were short handed due but still got me in and out quickly.

We took our Ford F-450 to Al White today for an oil change and detailing services. Our truck looks even better than the day we bought it. Fabulous work. You will definitely have a repeat customer in us.

GOOD QUALITY SERVICE. PEOPLE ARE ALWAYS NICE. EASY APPOINT SCHEDULING. CLOSE AND CONVENIENT

Rob made the experience one of the easiest car buying experience you could get he went above and beyond to help along with the entire crew there would highly recommend Al White Ford for any of your purchases

Service at Al White has always been fast, efficient and affordable. 5 stars!

Great place! Bought our new car there and have it serviced there as well and we are always satisfied with our experience.

GOOD WHOLESOME GROUP OF PEOPLE, WILLING 2 HELP THEIR CUSTOMER. ✌🏿🙏🏿

Wonderful place. Highly recommend for your car buying needs. I have not had to use their service department but if its like theyre sales team youll be in good hands.

This is my second purchase from Al White Motors. I told them what I was looking for and they found it at a price I was happy with. They are all about making a lifetime customer.

When my f350 broke down while on vacation I contacted the service department staff, they immediately got my vehicle in, diagnosed the problem and contacted my warranty company and got me on the road within hours. The bill was less than estimated. Finally, they took the time to get me a ride while the work was completed. Top notch service.. best I have experienced in my travels around the country. Thank you, special thanks to Ely.

I was in a pinch for a new car due to my old ones issues. After searching around at a few dealerships I decided to keep it local and purchase my first ever brand new car from Al White Motors. Rob my salesmen made the interaction and purchase easy and seamless. Because of his overwhelming respect for my purchase and making me feel like a valued customer I am recommending Al White to all my family and friends. I couldnt be happier with my purchase of my 2018 Ford Focus, the gas mileage is amazing!

Easy to work with and I have no complaints. Sales guy (Chris Burton) was awesome. He followed through on everything he promised me without me having to call and ask.

Recently my Lincoln Mark LT truck left me sitting on the side of the road. I called Al White Motors, I asked if they knew of a wrecker service. The person in charge of Service department said he did, asked if he wanted him to call, of course I said yes. Within 1 hour my vehicle was sitting in their shop. A part had to be ordered, & the next day I pickup my vehicle, im so impressed with this dealership, Al white, you guys are fantastic.

If your looking for new or used vehicles they will treat you right. I was looking at used vehicles and the staff is knowledgeable and very appreciative. What i noticed most was the thank you for your business every time we have been by there. They make you feel comfortable about buying a car/truck/suv.

No pressure. I felt like dealing with family. Brad Davis actually brought the truck to my house to show my wife. Easiest deal I’ve ever done. This is the third vehicle I’ve purchased there and we’ve always been pleased.

Working with Mr Rob Thompson was a pleasure! He promptly located the exact model we were looking for and made sure it was delivered quickly. When it arrived and we went to pick it up Rob thoroughly went through the features making sure to answer any questions we had. We are very pleased with our experience!

Great honest, friendly people. You cant go wrong here

Stoped in just looking at a truck, Chris Burton came and showed us the one we were interested in, went back next afternoon spoke with Chris & Mike Jernigan, ended up getting the one we wanted.. they both were very helpful and worked with us to make sure we were happy with what we were gettingWould highly recommend both of them for your next car or truck search..Mr. & Mrs.Pike

I was really looking forward to seeing and driving the new Ford Ranger. Chris Burton sat down with me initially and I asked him to call when they got their 1st Ranger. Unfortunately Ford Motor Company (FMC) was slow in getting the new Ranger to the dealerships so I ordered my Ranger sight unseen a month later. Chris told me it would be 8-12 weeks before FMC would be able to deliver the vehicle. The dealership also wanted to see what the Chili Pepper Red looked like.When it arrived I was excited and went to pick it up. Due to some paperwork issue on my end I had to leave the truck overnight. As it turned out another customer was interested in the Chili Pepper Red and liked it so much he ordered one.To date the sales staff has been wonderful. Im looking forward to putting many thousands of trouble free miles on my new Ranger.Dennis

Went in with my husband for the repair shop to check out something on his truck. I asked them about how much I could get on my car. 20 minutes later he was doing paperwork for my 2018 EcosportI love it.

November 2019 we traded in our 2013 f150 that was fully loaded to get something better on gas and hopefully a better payment. With our truck and $10,000 down, ( because we were upside down on the truck) we drove off woth a 2019 ford escape, advance 5 months later and during a really hard time financially in our lives we wanted to see if they would get into something with a lower payment. Now 5 months later they tell me we even more upside down than beforeand only offered us $18 grand for our 2019 ford escape, now I know that all cars go down in value when you drive them off the lot. But bit this was $$11,000 less than we owed. I mean come on. So yeah were upside down by a whole lot. Now we would get only $2104 back in warranties.we really need help here and we feel as though we taken for alot of money..and now have to stay in a vehicle we cant afford. We are at a food or meds delimmaNow mind you We have talked to many dealerships who have looked at our papers and said we were took for money. And now they wont help because we dont the $4,000 we were gonna have to put woth a deal. No help and feeling jilted... And our credit is fantastic.

Had engine trouble on a cross country trip, had the good luck of stopping at Al White Ford service department to get my Fusion fixed. They knew I was on a tight schedule, and the mechanics worked after closing to get my car fixed. When they looked for the part needed, nobody nearby had one, but they went above and beyond to find it. The gentlemen in the sales department helped us make hotel accommodations and drove us to and from our hotel in town. They were the hardest working and most pleasant people Ive dealt with at a dealership.

I bought a uesd truck from here & it was a great experience! Rob & the rest of the staff made car buying awesome! If you are in the market for a vehicle its worth the drive to go see these guys. When i need another vehicle i will definitely go back there! Thanks again

Everyone here is extremely helpful! Chris Eaves made my truck buying experience easy and was very knowledgeable! I would highly recommend Al White Motors.

Excellent! Took my truck here for service/repair. I couldnt be happier with the customer service I received. Eli went above and beyond for us. Thank you Al White motors. We highly recommend.

Very quick service. Oil change and tire rotation in only 30 minutes.

Always fast friendly service! Both salesmen named Chris are AWESOME!

These guys were awesome. So helpful. They did a great job! Thank you guys!

That was the quickest car buying experience I have ever had in and out of there in about 2 hours. Good people the sales man was honest and good. Was looking for a car for my step daughter told him what I wanted and he found it on the lot she drove it I drove it and ended up getting it. Very good experience Thanks again Rob

The staff at Al White Motors are wonderful to work with they are straight for hard-working willing to please the salesman Brad was over the top awesome to work with as well he was on top of everything I recommend this dealership to anyone we are repeat customers because of the kind and courteous service and Fast Response they Dale SI no hassle good price on the type of vehicle that we were looking for we also Googled to insure the Blue Book value and they were on target thanks Al White team

Fantastic experience. Service was great. I would never go anywhere else.

The sales staff were very helpful and friendly.Love my Ford Explorer and Chris gave me a really good deal. Super easy to work with.

Best car buying experience ever! I just purchased a used car from Al White Motors and I couldnt be happier with my experience. Thomas made it easy from start to finish and the next time I am looking for a vehicle, I will definitely be going back.

We bought our daughter an Acura ILX and she loves it! We love all of the safety features the car offers. Our salesman was top notch! Wonderful company with a family atmosphere.

I expectedly, yet unrelentingly had to purchase a new car because mine finally said no more. From the moment I walked in my salesmen Rob was amazing. From opening the door with a smile, a simple hand shake, pulling up cars under the awning during the rain and giving me the all the info I needed my entire experience was awesome. I never felt pressured like I had to make a choice I felt like I was the only customer that day. Rob even called the night I left to see how I liked the car and was I still satisfied! Even today when I went back to get my tags, the staff was friendly and put my plates on without even promoting. In the future I will definitely be returning to Al White. Thank you Rob and the rest of the staff for being amazing, you guys rock!!

Al White the absolute best Ford Dealer in the country. Just bought my 8th Ford vehicle from Al White. Love them.

Great service, great selection of vehicles. Tony Smith and Jeremy Anderson were very friendly and knowledgeable. Strongly recommend this auto dealership.

Very helpful sales, and management. They bent over backwards even after selling me a vehicle well under KBB value. I would make the 100 mile drive again with no problem.

All the employees/sales people were very courteous & helpful. Very satisfied with my truck transaction.

We have traded and bought several cars with them they are all friendly staffed and will answer any questions you may have about any part of the buying process

Painless car buying experience. Thomas, our salesman, was a delight. Professional and helpful.

I was there for a part for my truck and they where on top of it they didnt have all the parts needed in stock but they called me the next morning to let me know they where in

LOVE LOVE this dealership & service department! We bought our first Ford from Saleman Tim in 2016 & he was awesome to us and got us a great deal as well as helped me figure out how everything worked down to syncing my phone to it as well! Even though we live in Winchester, Tn. we still choose to drive the 20 minutes to Al White to have any services done to our Fusion & they are always so nice & get us took care of in great time!! We will always buy from Tim in the future!

Not new!Used Ford Taurus...So far so good, no problems as of yet.

Great place to do business if you want to buy a new or used car or truck great people to work with ask for Chris Burton best sales man on the lot call him for your best deals

Very friendly and helpful

Scheduled service for a recall. Got settled in to wait for the repair to be completed and they tell me I have to reschedule because they do not have the part.

All the folks at Al White are very friendly and helpful. You cant go wrong dealing with this team of experts.

My headlight went out and i freaked out because aint nobody got time for a ticket . I went and theybsaid they could do it i just had to wait until they were done with the people ahead of me. I was cool with that, i just needed it fixed. They got to it in no time. I was sooooooooo thankful. Very nice and professional staff!!! I also had a great conversation with one of the peole in the waiting room. They called out my name and we both stood up. We had the same name. Lol

Rob thompson aok 6 stars for sure

Great people to deal with Rob the sales man is the guy to deal with. I had a budget I wanted to spend and we done some negotiating back and forth and came to my budget great people to work with highly recommend the vehicle I bought was only on there lot a week they was not pushy for me to buy a different vehicle a little cheaper they sold me what I wanted and picked very friendly people and atmosphere.

Hoping Benny Garrick was still there but no. Didn’t sell rod holders for my boat either. But there was a great Corndog stand nearby so it all worked out! If I ever get rid of my El Camino I’ll give these folks a shot!

Weve had the pleasure of having an oil change on both our 2009 and 2016 Ford F150s. We travel through the area often and on our second trip through it was just before Thanksgiving 2016. Even though they had a stacked schedule, they took the steps to get our truck in and out in no time. A big thanks to everyone involved so we were able to keep our holiday schedule.

Awesome, no pressure sales staff. Intently listened to our needs, and tried their best to help us out.

Very straight forward upfront sales department. Very welcoming. Will buy from them again.

Great people. Great service. Everyone Ive met here is friendly and helpful.

Friendly folks, good selection at competitive prices. I would recommend this dealership to anyone.

Need a Ford? Go see Chris Eaves, for friendly service at a car lot where you can still walk around the lot!